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    Barometer of theBusiness Climate in Spain

    2010 results

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    Index

    Barometer of the Business Climate in Spain, 2010 resultsIndex2

    Introduction 3Executive Summary 5

    Background 7

    General results 9

    4.1. Overview 10

    4.2. Main strengths and weaknesses 11

    4.3. Comparison 2010-2009 12

    4.4. Main areas for improvement 13

    Foreign companies perceptions in Spain 14

    5.1. Investment perceptions 15

    5.2. Employment perceptions 16

    5.3. Turnover perceptions 17

    5.4. Export perceptions 17

    Results by areas 18

    6.1. Labor market 19

    6.2. Taxation 20

    6.3. Regulatory Environment 21

    6.4. Infrastructures 22

    6.5. Costs 23

    6.6. Financing 24

    6.7. Human capital 25

    6.8. Innovation 26

    6.9. Market size 27

    6.10. Quality of life 28

    Methodology 29

    Annex 1 30

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    Introduction

    Barometer of the Business Climate in Spain, 2010 resultsIntroduction3

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    Barometer of the Business Climate in Spain, 2010 resultsIntroduction4

    1. Introduction

    1. INTRODUCTION

    The 4th edition of the Barometer of the Business Climate in Spain, published this year, has become a flagship publication in Spain.

    Important new changes in terms of methodology have been introduced in the 2010 Barometer, thereby improving the clarity of thequestions companies were asked in the survey, as well an extension of the number of areas considered.

    As far as the results for 2010 are concerned, and despite being affected by the international crisis for the second year running, the overallassessment made of the business climate in Spain remains positive, highlighted by the better forecasts, both in terms of investment andemployment creation, for next year from foreign companies operating in Spain.

    The Barometer comprises the ratings on different aspects of the business climate in Spain awarded by over 300 foreign companies,identifying the strengths that need to be maintained and empowered, together with the main areas for improvement.

    Moreover, the aim of this survey is to serve as a support tool for analysis into the reasons why foreign investors are attracted ordiscouraged to make investments in Spain.

    The 2010 Barometer has been conducted jointly by INVEST IN SPAIN and the International Center for Competitiveness (ICC) at the IESEBusiness School, backed this year by close collaboration from the leading foreign Chambers of Commerce in Spain.

    INVEST IN SPAIN is the Government agency dedicated to promoting and attracting foreign investment, part of the State Department forTourism and Trade of the Ministry of Industry, Tourism and Trade. Its mission is to promote, attract and maintain foreign investment inSpain, serving as the reference point for foreign investors and the point of contact for all state, regional and local institutions engaged inpromoting and attracting investment.

    The ICC (International Center for Competitiveness) is one the research centers of the IESE (Instituto de Estudios Superiores de la Empresa)business school. Its mission is to promote scientific knowledge and rigorous learning in the area of competitiveness. The ICC is directedby IESE Prof. Antonio Subir. The center was created in cooperation with the Institute for Strategy and Competitiveness (ISC), led by Prof.Michael Porter at Harvard Business School and places special emphasis on the European Union and creating a favorable business climate.

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    Executive Summary

    Barometer of the Business Climate in Spain, 2010 resultsExecutive Summary5

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    Barometer of the Business Climate in Spain, 2010 resultsExecutive Summary6

    2. Executive Summary

    2. EXECUTIVE SUMMARY

    Spains overall rating is still positive in 2010 despite the international crisis

    The results of the Barometer of the Business Climate in Spain 2010 still reflect, just as in 2009, the international economic crisis, hence theyneed to be interpreted in such context. Despite this, Spains rating from foreign investors is positive again, albeit with a slight drop on theprevious year (2.9 in 2010 as opposed to 3.1 in 2009).

    The best rated areas in the Barometer on the Business Climate in Spain are Infrastructures, Market size, Costs and Qualityof life

    Investors have valued very positively aspects relating to infrastructures, quality of life and costs in Spain, as well as the size of the marketand the access provided to other markets. The Barometer has enabled us to identify the areas where investors believe there is room forimprovement, which include taxation and others relating to the labor market, such as increasing flexibility and reducing labor costs, and inparticular dismissal costs. Other aspects relative to the labor force that investors deem of great importance that also need to be improvedinclude language skills and assumption of responsibilities and objectives. Moreover, Spains commitment to investment in R&D&I shouldcontinue to be developed, as well as its efforts to adapt incentives aligned with foreign companies needs.

    Foreign companies forecasts for next year in Spain improve with regard to both employment and investment

    In general, foreign investors rate the business climate in Spain positively, as manifested by their future plans for investment and employmentin Spain, which are slightly higher than those for last year.

    Over 72% of the foreign companies consulted plan to increase or maintain employment in Spain in 2011, as opposed to 65% last year. As faras investment is concerned, again over 70% of companies plan to increase or maintain their investments in Spain, which is also above thefigure for 2009.

    Therefore, it can be concluded that Spain fulfills investors expectations as regards the business climate, although the areas marked forimprovement should be noted by public and private authorities in order to ensure that Spain continues to be a major destination for foreigninvestments of high added value.

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    Background

    Barometer of the Business Climate in Spain, 2010 resultsBackground7

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    Barometer of the Business Climate in Spain, 2010 resultsBackground8

    3. Background

    3. BACKGROUND

    Foreign investment in Spain: Evolution over 2009

    The foreign companies present in Spain play a key role as regards promoting the competitiveness of the local economy. The over 10,500foreign companies established in Spain directly employ over 1.37 million people and produce 40% of Spanish exports. Moreover, inflows of foreign direct investment (FDI) to Spain in 2009 accounted for 31.8% of the finance needs generated by the current account.

    The difficult global economic situation over 2009 led to a significant fall (-38.7%) in world flows of FDI, which shrunk by USD 1.04 trillion,according to preliminary data from UNCTAD. This drop was particularly marked in developed countries where a 41.2% decrease was recorded.

    In Spain, and according to data from the Foreign Investment Register at the Ministry of Industry, Tourism and Trade, FDI inflows in 2009amounted to 14.694 billion euros, which represents a drop of 62% on the previous year.

    The quarterly evolution of FDI flows during 2009 shows a more positive trend in the 2nd semester than in the first 6 months, sustained inthe 1st quarter of 2010, in comparison to the same period of the previous year. This, together with the gradual recovery of the financial andcapital markets on an international scale and the signs of economic recovery that are beginning to emerge in several countries, could act askey factors to improve FDI flows in 2010, in line with the recovery in investment and employment forecasts given by companies surveyed in theBarometer.

    As far as greenfield projects are concerned, and according to the consulting firm Ernst & Young, in 2009 Spain was still the 4th most attractivecountry regarding this form of investment, garnering a total of 173 projects (5% of the total), although it dropped 18% on the previous year.These projects created 5,212 jobs, 3% more than in 2008.

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    Barmetro del clima de negocios en Espaa, Resultados 2010Introduccin

    9

    General results

    Barometer of the Business Climate in Spain, 2010 resultsGeneral results9

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    4. General results

    Barometer of the Business Climate in Spain, 2010 resultsGeneral results10

    Figure 1

    Importance and ratingsby areas 2010

    Taxation

    Labor Market

    RegulatoryEnvironment

    Infrastructures

    ImportanceCosts

    Finance

    Market Size

    HumanCapital

    Innovation

    Quality of Life

    Ratings

    01

    2

    4

    5

    3

    4. GENERAL RESULTS

    4.1. Overview

    Figure 1 displays the level of importance and rating that foreign investors have ascribed to all 10 areas covered in the Barometer 2010.

    This year, the areas investors deem most important for their companies are those relating to Human Capital and Market Size.

    Costs, labor market and infrastructures play a secondary role but are still highly significant.

    As far as the year 2009 is concerned, no significant differences can be observed, with a similar general level of importance, topped by issuesrelating to human capital whereas finance is at the bottom of the scale.

    The rating foreign investors award to each of the areas is positive in all instances, as most areas score close to 3 or above 3, and none fallbelow 2.5.

    The areas that receive the highest ratings are Infrastructures, Costs and Quality of Life. Human capital and market size also receive goodscores. In contrast, the areas with the lowest ratings are aspects relating to Labor Market, Finance and Innovation.

    In general, the areas awarded the highest ratings are key aspects for investors, which is very positive. However, this is not the case of the LaborMarket, an area investors value highly and where Spain fails to fulfill expectations.

    As far as Finance is concerned, the rating awarded is not as positive, in consonance with the international finance crisis, but this is considered

    one of the least important aspects by foreign investors in Spain.

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    4. General results

    Barometer of the Business Climate in Spain, 2010 resultsGeneral results11

    Figure 2

    Main strengths

    Leisure and Culture

    Airports

    High-speed train links

    Quality of Business Schools

    Roads

    Cost of skilled labor

    3,3 3,4 3,5 3,6 3,7 3,83,2

    4.2. Main strengths and weaknesses

    The main strengths that emerge from the survey of foreign investors views are displayed in Figure 2.

    The strengths highlighted include infrastructures, including airports, roads and high-speed train links. Like last year, leisure and culture is theaspect investors rate the highest and is clearly one of Spains main attractions.

    Finally, other positive aspects relating to Human Capital are worth pinpointing, such as the quality of business schools, which helps to providea highly skilled quality labor force, which is a very important factor for investors, as shown below. In line with this, skilled labor costs, another of the key aspects for investors, also obtains high ratings and is another of the main strengths Spain has to offer. It is particularly significant that anumber of Spains strengths lie in Human Capital as this area is key to maintaining a countrys competitiveness in the medium and long term.

    Some of the aspects awarded the lowest ratings from investors include several relating to Finance, such as Business Angels and the AlternativeEquity Market. However, as indicated previously, these issues do not concern investors unduly. The total volume of public expenditure on R&D&Iis not considered particularly important either by investors, although clearly Spains rating in this category is not positive.

    Conversely, other aspects that have received negative ratings are important to investors, such as dismissal costs, the speed and efficiency of commercial courts and the bureaucratic burden in running a company, hence these aspects should be considered priority areas of action.

    Figure 3

    Main weaknesses

    Dismissal Cost

    Business Angels

    Total volume of public expenditure in R&D&I

    Speed and efficiency of commercial courts

    Alternative Equity Market

    Bureaucratic burden in running a company

    2,3 2,4 2,5 2,6 2,7 2,82,2

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    4. General results

    Barometer of the Business Climate in Spain, 2010 resultsGeneral results12

    Figure 4

    Comparison of ratings 2010-2009

    Taxation

    Labor Market

    Infrastructures

    Regulatory Environment

    Costs

    Finance

    Market Size

    Innovation

    Quality of Life

    Fuente: UNCTAD y pginas web de las Agencias de Promocin de Inversiones10.

    0,0 0,50 1,00 1,50 2,00 2,50 3,00 3,50 4,00

    Human Capital

    2009

    2010

    4.3. Comparison 2010-2009

    As mentioned above, a comparison of the results obtained in 2010 with the year 2009 is not straightforward as, on the one hand, newquestions have been included and, on the other, methodological changes have been adopted in order to make the Barometer morethoroughgoing and ensure it reflects the interests of foreign investors in Spain.

    However, some of the areas do coincide and the evolution with regard to 2009 can be seen in Figure 4. The orange colored bars show therating obtained in 2010, the intensity of the color indicating greater or lesser similarity between the questions for the two years.

    As can be observed, in general and aggregate terms, there is not a significant variation in the ratings, although it is worth noting the dropin Finance, a corollary of the international crisis. There are moderate decreases in the areas of Quality of Life and Human Capital. As faras the regulatory environment is concerned, the comparison could not drawn accurately as the composition of this section has changed

    substantially but some of the aspects that have remained the same, such as the bureaucratic burden and functioning of commercial courtshave decreased.

    Finally, it is worth mentioning the improvement on 2009 in terms of Infrastructures, principally due to high-speed train links and airports.

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    4. General results

    Barometer of the Business Climate in Spain, 2010 resultsGeneral results13

    4.4. Main areas for improvement

    The priority areas of action have been selected based on the size of the gap between the importance investors attribute to them and therating they have awarded them. These include the following:

    1. Language skills

    Foreign investors once again place language skills in the Spanish labor force as the second most important aspect of the whole survey and,just like last year, expectations are not fulfilled in this respect as they award Spain a very low rating in this area.

    2. Assumption of responsibilities and objectives

    This is the most important aspect of the whole survey for foreign investors, and although the rating obtained by the Spanish labor force asregards assumption of responsibilities and objectives is positive and noticeably higher than that relating to language skills, it is not sufficientto fulfill the expectations of investors, and, moreover, has dropped since last year, which makes it a clear area for improvement.

    3. Dismissal costs

    Dismissal costs receive the lowest rating out of the whole survey and are one of the main causes for concern aired by investors. This fact isconsistent with other prestigious international rankings such as theGlobal Competitiveness Report issued by the World Economic Forum orDoing Businessreleased by the World Bank which also rank Spain very low as regards dismissal costs.

    4. Labor legislation meeting the needs of companies

    This is also one of the recurring issues over recent years. Foreign investors consider it is one of the most important aspects and the ratingSpain receives is not positive. Surveys such as theGlobal Competitiveness Report place Spain in very low positions as regards labor legislation,as well as in terms of employment flexibility and hiring and dismissal practices.

    5. Bureaucratic burden in running a company

    Although it is not one of the most important issues for foreign investors in Spain, the rating is not positive and fails to fulfill expectations,dropping in relation to last years rating too.

    6. Speed and efficiency of commercial courts

    The functioning of commercial courts is not a priority either for foreign investors, but the low rating awarded to Spain in this respect means itshould be considered as an area for improvement.

    7. Social insurance contributions for workers

    Again new aspects relating to the labor market are considered far from adequate by investors, whom in this instance award a low rating toSpain regarding Social Security contributions for workers, which is noticeably below the importance they ascribe to this aspect.

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    Barmetro del clima de negocios en Espaa, Resultados 2010Introduccin14

    Foreign companiesprospects in Spain

    Barometer of the Business Climate in Spain, 2010 resultsForeign companies prospects in Spain14

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    5. Foreign companies prospects in Spain

    Barometer of the Business Climate in Spain, 2010 resultsForeign companies prospects in Spain15

    5. FOREIGN COMPANIES PROSPECTS IN SPAIN

    5.1. Investment plans

    Foreign companies investment forecasts in Spain are positive and have improved noticeably with regard to 2009, which is particularlysignificant if we take into account the current global recession.

    Over 70% of foreign companies plan to increase or maintain their investments in Spain next year, besides, over 5% of companies plan toincrease their investments by over 50%, as shown in Figure 6.

    Increase Maintain Decrease

    2009

    2010

    Figure 5

    Investment comparison 2009-2010

    0,00

    10%

    20%

    30%

    40%

    50%

    60%

    Increase Maintain Decrease

    over 50%

    25-50%

    under 25%

    Figure 6

    Investment plans 2010

    0,00

    10%

    20%

    30%

    40%

    50%

    60%

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    5. Foreign companies prospects in Spain

    Barometer of the Business Climate in Spain, 2010 resultsForeign companies prospects in Spain16

    Increase Maintain Decrease

    2009

    2010

    Figure 7

    Comparison of number of employees 2009-2010

    0,00

    10%

    20%

    30%

    40%

    50%

    60%

    Increase Maintain Decrease

    over 50%

    25-50%

    under 25%

    Figure 8

    Staff numbers plans 2010

    0,00

    10%

    20%

    30%

    40%

    50%

    60%

    5.2. Employment plans

    Improvements can also be observed in terms of the number of employees in foreign investors plans. 21% of foreign companies in Spain planto increase staff numbers, as opposed to 17% in 2009. As far as reducing the number of workers is concerned, the percentage of companiesthat intend to make staff cutbacks is 27%, as opposed to 36% in 2009.

    Figure 8 shows foreign companies plans as regards the number of employees in greater detail. It is worth noting the fact that the vastmajority of companies that plan to reduce staff numbers next year intend to make cutbacks of under 25%, and only 1.36% of foreigncompanies that invest in Spain plan to make reductions of over 50% in this respect.

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    5. Foreign companies prospects in Spain

    Barometer of the Business Climate in Spain, 2010 resultsForeign companies prospects in Spain17

    Increase Maintain Decrease

    Figure 9

    Turnover plans 2010

    0,00

    10%

    20%

    30%

    40%

    50%

    60%

    over 50%

    25-50%

    under 25%

    Increase Maintain Decrease

    over 50%

    25-50%

    under 25%

    Figure 10

    Export volume plans 2010

    0,00

    10%

    20%

    30%

    40%

    50%

    60%

    5.3. Turnover forecasts

    Foreign companies forecasts for 2010 as regards Turnover are very positive, with over 47% of companies expecting to increase their earningsin contrast to 19% that expect this to shrink.

    5.4. Export forecasts

    As far as export volume is concerned, more than 90% of companies forecast to increase or maintain the volume of their exports, in contrastto 9% of companies that expect this volume to shrink, most by under 25%.

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    Resultsby areas

    Barometer of the Business Climate in Spain, 2010 resultsResults by areas18

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    6. RESULTS BY AREAS

    6.1. Labor market

    The Labor Market is evidently more problematic from the standpoint of investors. Issues relating to the lack of labor flexibility stand out in thisrespect, demonstrated by the ratings awarded to areas such as adjusting labor legislation to meet company needs, mobility, the collectiveagreements system and even flexibility of working hours.

    The difficulties that investors encounter as regards labor costs, both in terms of dismissal costs and the absence of hiring incentives orsubsidies, should also be pinpointed.

    These are recurring issues, which also emerge as some of the main problems for doing business in Spain in other international surveys suchas the Global Competitiveness Report or Doing Businessmentioned above.

    6. Results by areas

    Barometer of the Business Climate in Spain, 2010 resultsResults by areas19

    Figure 11

    Labor market

    Flexibility of working hours

    Hiring incentives and subsidies

    Labor legislation meeting company needs

    Dismissal costs

    Collective agreements system

    Geographic mobility

    Ease of obtaining visas to attract workers

    Ease of obtaining work permit and/or residency permit

    Fuente: UNCTAD y pginas web de las Agencias de Promocin de Inversiones10.

    1 2 3 4 50

    Rating

    Importance

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    6. Results by areas

    Barometer of the Business Climate in Spain, 2010 resultsResults by areas20

    Figure 12

    Taxation

    Social security contributions per worker

    VAT burden and special duties on products and services

    Tax burden on companies

    Utility of double taxation agreements

    Taxation on non-residents

    1 2 3 4 50

    Rating

    Importance

    6.2. Taxation

    As far as taxation is concerned, foreign investors believe that measures should be implemented to reduce Corporation Tax, as well as thesocial security contributions per worker.

    In contrast, the utility of double tax agreements and taxation on non-residents are rated highly. Nor are there any problems regarding VATand special duties on products and services.

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    Barometer of the Business Climate in Spain, 2010 resultsResults by areas21

    6.3. Regulatory environment

    As far as the regulatory environment is concerned, the aspect speed and efficiency of commercial courts is problematic as it receives avery low rating in comparison to the importance that investors ascribe to it, and the same is true of the bureaucratic burden on companyprocedures and this slows down operations and project development. It is also worth highlighting that the ratings for these two aspects havedropped significantly in comparison to the last financial year.

    However, investors do not view the impact of the underground economy on business as problematic and this indicates that this is not an issuein present-day Spain.

    6. Results by areas

    Figure 13

    Regulatory environment

    Bureaucratic burden on running a company

    Development and application of competition legislation

    Stability of regulatory framework

    Protection of Intellectual Property Rights

    Impact of Underground Economy on your Business

    1 2 3 4 50

    Speed and efficiency of commercial courts

    Rating

    Importance

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    6. Results by areas

    Barometer of the Business Climate in Spain, 2010 resultsResults by areas22

    High-speed train links

    Availability and quality of distribution networks

    Figure 14

    Infrastructures

    Extension of logistic centers

    Airports

    Availability and quality of providers

    Ports

    Rail networks

    Availability of industrial land

    1 2 3 4 50

    Roads

    Broadband penetration

    Rating

    Importance

    6.4. InfrastructuresInfrastructures in Spain are a clear attraction for investors and foreign companies rate this aspect the highest out of all areas included in thesurvey.

    Nearly all the aspects included in this section received very positive ratings, particularly airports and high-speed train links, followed by roadsand ports. The availability of industrial land is another aspect rated highly in relation to the importance companies ascribe to it.

    The only aspects in which, despite receiving positive ratings, there is a gap between rating and importance are broadband penetration androads.

    INFRASTRUCTURE NETWORK

    The availability of extensive and modern infrastructures is a key factor in swaying multinational companies investment decision

    processes.The good rating that foreign investors award to infrastructures in Spain reflects the significant efforts made in recent years by thevarious different Governments and Administrations.

    Moreover, Spains infrastructure network serves as a strategic asset not just today but also in the medium and long term future hencecontinuing to attract new investments:

    High-speed trains: Spain has the 2nd largest network in Europe (1,600 kilometers).

    Airports: Spain has two of the top ten airports in Europe in terms of passenger numbers.

    Road network: Spain has the second largest network of major roads in Europe (14,689 km of highways).

    Sea transport: Spain has 3 of the top ten container ports in Europe (Barcelona, Algeciras and Valencia).

    Source: Spanish Ministry of Public Works

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    Barometer of the Business Climate in Spain, 2010 resultsResults by areas23

    6.5. Costs

    Investors award aspects relating to costs in Spain a good rating, scoring slightly better results than in the financial year 2009.

    The varying importance that investors ascribe to the costs of skilled and unskilled labor is very significant, the former being more important,which indicates an inflow of foreign investments of high added value. The rating is positive is both cases, but due to the high importance thatskilled workers are given, this area needs to be developed even further.

    Fuel and office rental costs are rated highly and investors expectations as regards gas and industrial land costs are met amply. However,further efforts are needed as regards broadband, transport, telephone and electricity costs.

    6. Results by areas

    Transport costs

    Broadband costs

    Skilled labor costs

    Gas costs

    Raw materials costs

    Figure 15

    Costs

    Unskilled labor costs

    Costs of adapting to environmental regulations

    Costs of adapting to regional and local regulation

    Officine rental costs

    Gasoline-diesel costs

    Industrial land costs

    1 2 3 4 50

    Electricity costs

    Telephone costs

    Rating

    Importance

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    6. Results by areas

    Barometer of the Business Climate in Spain, 2010 resultsResults by areas24

    6.6. Finance

    Finance generally obtains a low rating as a result of the international financial crisis, although it is worth pointing out that the aspectscovered in this section, broadly speaking, are less important for investors.

    The main problems lie in commercial bank finance, as well as in access to investment incentives and subsidies. As regards alternative forms of finance, such as ICO finance lines, risk capital, mutual guarantee companies or the alternative equity market, although ratings are low, theyare clearly above the importance that investors ascribe to them, hence are not deemed priority areas of action.

    Figure 16

    Finance

    Mutual Guarantee Companies

    Costs of commercial bank finance

    ICO finance lines

    Availability of other forms of finance

    Availability of commercial bank finance

    Business Angels

    Risk Capital

    Alternative Equity Market

    1 2 3 4 50

    Availability of investment incentives and subsidies

    Rating

    Importance

    Entrepreneurship and the resulting applications for finance for new projects, have dropped in Spain in 2009 with regard to 2007,reaching an Entrepreneurship Activity Rate of 5.10% as opposed to 7.62% in 2007. (GEM 2009)

    Business Angels: There is a Spanish network of Business Angels (ESBAN). In addition, the Madrid and Catalonia governments promoteinvestment in new projects by applying up to 20% tax relief for personal income tax. Besides, there are several different privateinitiatives to foster business angel investment, such as the IESEBusiness Angels Network.

    ICO Finance Lines:During 2009 the Official Credit Institute (Instituto Oficial de Crdito-ICO) carried out 360,000 operations in which itlent 15 billion euros to various different sectors, out of which 200 million were channeled into company internationalization.

    Risk capital: In 2009 risk capital companies investment in Spain has decreased by 46% with regard to 2008, with total investmentamounting to 1.669 billion euros in 2009. This investment has gone to companies in expansion.

    Mutual Guarantee Companies: Finance associated with Mutual Guarantee Companies during 2008 generated approximately700,000 associated jobs. Guarantees amounting to 21 billion euros were given.

    Alternative Equity Market: The national innovation agency (ENISA) runs a program to promote the entry of companies into thealternative equity market by defraying flotation costs. In Madrid, Catalonia, Galicia and Murcia there are a range of incentives to helpSMEs enter the alternative equity market.

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    Barometer of the Business Climate in Spain, 2010 resultsResults by areas25

    6.7. Human Capital

    The overall rating for Human Capital is positive but there are significant imbalances in certain aspects. One the one hand, investors see theavailability of unskilled labor as well as the quality of the business schools in Spain, home to three of the top twenty schools in the world, asvery positive.

    On the other hand, major efforts need to be made as regards learning languages, the second most important aspect in the whole survey forinvestors and in which the rating is not only negative but has also dropped with regard to 2009. Moreover, other aspects that receive verypositive ratings should also be considered as areas for improvement as they are below the importance ascribed to them by investors. Thisincludes assumption of responsibilities and objectives, learning capacity or math skills.

    Efforts are also needed to ensure that foreign investors find skilled labor, as this section indicates again that this type of labor is really

    important for companies.

    6. Results by areas

    Figure 17

    Human Capital

    Quality of business

    Availability of Skilled Labor

    Learning capacity

    Rating of higher education system (University)

    Assumption of responsibilities and objectives

    Math skills

    Oral and written skills

    Availability of non skilled labor

    1 2 3 4 50

    Language skills

    Rating

    Importance

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    6. Results by areas

    Barometer of the Business Climate in Spain, 2010 resultsResults by areas26

    6.8. Innovation

    Investors value the existence of science and technology parks in Spain very positively and there are no problems regarding the availability of researchers.

    However, there is room for improvement regarding the business application of R&D&I, as well as the total volume of public expenditure onR&D&I. As regards the latter, Spain is making a considerable effort, having increased progressively the annual percentages dedicated toR&D&I investment by 64.3% in the period 2004-2008, taking the figure up to 1.37% of the GDP.

    Figure 18

    Innovation

    Business application of R&D&I

    Incentives and subsidies for R&D&I

    Total volume of public expenditure on R&D&I

    Availability of researchers

    Existence of science and technology parks

    1 2 3 4 50

    Rating

    Importance

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    Barometer of the Business Climate in Spain, 2010 resultsResults by areas27

    6.9. Market size

    The size of the Spanish market, as well as access to foreign markets are key factors for foreign investors and represent some of the mainreasons why they decide to invest in Spain.

    Although the ratings are positive in these two aspects, there is room for improvement and this is leading to a range of actions, such as signingbilateral and investment protection agreements.

    6. Results by areas

    Figure 19

    Market size

    Size of Spanish market

    Access to foreign markets

    1 2 3 4 50

    Rating

    Importance

    GATEWAY TO MARKETS

    Spain offers foreign investors a market with a high level of purchasing power and sophistication, which not only includes its 45 millioninhabitants but also, thanks to its privileged geo-strategic location, serves as a gateway to other markets with over 1.3 billion potentialconsumers in the EMEA (Europe, North Africa and the Middle East) region and Latin America.

    In this respect, the existence of double taxation treaties and investment protection agreements between Spain and these countrieshas facilitated European, Asian and Latin American companies setting up their business decision centers or technology departments inSpain.

    Bilateral agreements signed with Latin America

    11 Agreements to avoid double taxation(Argentina, Bolivia, Brazil, Chile, Colombia, Cuba, El Salvador, Ecuador, Mexico, Trinidadand Tobago and Venezuela).

    19 Mutual agreements to promote and protect investment(Argentina, Bolivia, Colombia, Costa Rica, Cuba, Chile, Ecuador, El

    Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, Dominican Republic, Trinidad and Tobago, Uruguayand Venezuela).

    North Africa

    4 Agreements to avoid double taxation(Egypt, Morocco, Algeria and Tunisia).

    5 Mutual agreements to promote and protect investment(APPRIS). (Algeria, Egypt, Libya, Morocco and Tunisia).

    Euro-Mediterranean Association Agreementswith Egypt, Israel, Jordan, Lebanon, Morocco, Tunisia and Algeria.

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    6. Results by areas

    Barometer of the Business Climate in Spain, 2010 resultsResults by areas28

    6.10. Quality of life

    Although it has dropped slightly with regard to last year, the rating that foreign investors award to Quality of Life in Spain is very positive. TheHSBC Expat Explorer Survey ranks Spain second in the EU in this respect.

    Spains geographic location, climate, cultural events, health system and the availability of international schools are key factors for theintegration of expats and their families. Leisure and culture is the highest rated aspect and a clear strength in Spain. The same is true of thequality of the health system, ranked the best according to the aforementioned HSBC survey.

    The main area for improvement is cost of living, which unsurprisingly has dropped and needs to be read in the context of the recession.

    Figure 20

    Quality of life

    Safety

    Quality of health system

    Availability of international schools

    Integration of expats

    Leisure and culture

    1 2 3 4 50

    Cost of living

    Rating

    Importance

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    Barmetro del clima de negocios en Espaa, Resultados 2010Introduccin

    29

    1. Introduccin

    Barometer of the Business Climate in Spain, 2010 resultsMethodology29

    MethodologyThe Barometer has been conducted jointly by INVEST IN SPAIN and the IESE International Center for Competitiveness (ICC).

    This year the areas covered by the Barometer have been extended, aiming to include more aspects that interest foreign investors. Althoughthis makes a comparison with previous years more complex, especially in certain aspects, in the short term, it serves to provide newinformation, which is key to understanding the motivations and concerns of foreign investors in Spain.

    The methodology followed, as in previous years, involves asking over 300 foreign companies that operate in Spain to fill out a questionnaire.

    The various different areas included in the questionnaire have been grouped under four headings since 2007 in order to ensure continuity:Overview in Spain, Costs, Infrastructures and Resources and Quality of Life. The average rating for Spain is obtained by calculating the averageof the various ratings obtained in each of these four groups.

    1) OVERVIEW IN SPAIN

    Labor Market

    Regulatory Environment

    Market Size

    2) COSTS

    Costs

    Taxation

    Finance

    3) INFRASTRUCTURES AND RESOURCES

    Infrastructures

    Human capital

    Innovation

    4) QUALITY OF LIFE

    The questionnaires show the rating that companies award Spain in each area together with the importance they ascribe thereto in order toreflect what companies are really interested in.

    Foreign investors were asked to rate the importance of each area using a score of 1-5 then rate Spain in this respect. Questions where theanswers indicate the biggest gap between importance and the rating awarded by investors have been marked as priority action areas, as it isunderstood that Spain is not meeting foreign investors expectations in these cases.

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    Barmetro del clima de negocios en Espaa, Resultados 2010Introduccin30

    Barometer of the Business Climate in Spain, 2010 resultsAnnex30

    AnnexFigure 21: Number of employees

    1000 to 10000

    10000 to 25000

    Under 500

    500 to 1000

    ANNEX 1 : PROFILE OF COMPANIES SURVEYED

    Most of the companies that have taken part in this survey have fewerthan 500 employees, another significant profile (20%) consists of companies with between 1,000 and 10,000 employees.

    The sectors represented in the sample are very varied, which avoidsany bias from over-representation of any given sector.

    Figure 22: Sectors

    Food and beverages

    Renewable energy

    Agriculture, forestry and fishing

    Logistics and transport

    Travel, tourism and leisure

    Aerospace and aviation

    Energy

    Media and entertainment

    Elevators

    Banking, insurance and other financial services

    Environment, water, water treatment and waste

    Mining

    Other

    Professional Services

    Electronics, IT and Telecommunications

    Construction and Engineering services

    Retail and consumer goods

    Automobiles and components

    Chemical, pharmaceutical products, biotechnologyand life sciences and healthcare

    4 % 8 % 12 %0 14 % 20.3%10 %6 %2 %

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