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    BIBLIOGRAFI

    Abdul Aziz Yusuf. (2000). Pengurus dan gelagat organisasi di abad 21.

    Petaling Jaya: Prentice Hall.

    Atkinson, G. (1973). Bargaining rules of the game. Personnel Management,8(2).

    Barr, S.H. (1987). Risk aversion and negotiator behavior in public sectorarbitration.Journal of collective negotiations in public sector, 16(2).

    Chen, G.B. (1996). Negotiating with the Chinese. England: DartmouthPublishing Company.

    Dolan, J.P. (2005). Negotiating needs defensive tactics. Engineering news

    record, 255(3).

    Donohue, W.A. (1978). An empirical framework for examiningnegotiation process and outcomes. Speech Monographs, 45.

    Dwyer, F.R. (1984). Are two better than one? Bargaining behavior andoutcomes in asymmetrical power relationships.Journal of ConsumerResearch, 11.

    Hill, R. (1979). The subtle art of negotiation. International Management,34(9).

    Jaafar (2000). Kelakuan organisasi. Kuala Lumpur: Leeds Publications.

    Johnson R. A (1993).Negotiation basics: Concepts, skill and exercise. NewburyPark, California:Sage Publication.

    Kamus Dewan.(1993). Kuala Lumpur: Dewan Bahasa dan Pustaka.

    Kennedy, G. (1985).Negotiate anywhere. London: Hutchinson Business.

    Kennedy, G., Benson, J., & McMillan, J. (1987). Managing negotiation.London: Hutchinson Business.

    Lewicki, R.J., Saunders D.M., & Minton, J.W. (1999). Negotiation.Singapura: Irwin McGraw-Hill.

    Lewicki R. J., Saunders D. M., & Minton J. W. (2001). Essential ofnegotiation (2nd ed.). Singapore: McGraw-Hill.

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    Mathis R. L., & Jackson J.H. Human resource management (9th ed.). USA:South-Western College Publishing.

    McRae B. (1998). Negotiating and influencing skills: The art of creating andclaiming value.USA: Sage Publication.

    Mills H. A. (1991). Clinch that deal. England: Gower Publishing.

    Morrison, W.F., & Calero, H.H. (1994). The human side of negotiations.Florida: Krieger Publishing Company.

    Murnighan, J. K. (1991). The dynamis of bargaining games. New Jersey:Prentice Hall

    Pye, L.W. (1992). Chinese negotiating style, commercial approaches and cultural

    principles. New York: Quorum Books.

    Reisman, B., & Compa, L. (1985). The case for adversarial unions.Harvard Business Review, 63(3).

    Sadler, P. (2001). Management consultancy(2nd ed.). London: Kogan PageLimited.

    Shapie Md Shariff. (21 November 2005). Punca-punca utama kuasadalam organisasi dan kaedah-kaedah untuk mendapatkan kuasa.Diperoleh pada 21 November 2005 daripada:http://myschoolnet.ppk.kpm.my.

    Thorn, J.G. (1993). How to negotiate better deals. Singapura: HeinemannAsia.

    Tung, R.L. (1984). Business negotiations with the Japanese. Toronto:Lexington Books.

    Wall, James A, Jr. (1985). Negotiation: Theory and practice. United State ofAmerica. Scott, Foresman and Company.

    Volkema R. J. (1999). The negotiation tool kit: How to get exactly what you wantinany business or personal situation. USA: AMACOM.

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