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    Business Result Elementry Student's Book Oxford University Press www.oup.com/elt

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    Business Result Elementry Student's Book Oxford University Press www.oup.com/elt

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    Exercises and Tests Email Phrasebank Phrasebook Glossary Audio

    Unit 1

    Unit 2

    Unit 3

    Unit 4

    Unit 5

    Unit 6

    Unit 7

    Unit 8

    Unit 9

    Unit 10

    Unit 11

    Unit 12

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    Business Result Elementry Student's Book Oxford University Press www.oup.com/elt

  • Contents

    2

    Working with words

    Language at work

    Practically speaking

    Business communication

    Case study / Activity

    Outcomes you can:

    Talking about countries, nationalities, and jobsJapanese, British,technician,managing director, etc.

    Present simple - bePossessives

    How to spell SocializingSaying hello and goodbye

    ActivityThe introductions game

    F say what you do and where you are from

    F ask about personal informationF spellF say hello and goodbye and

    introduce yourself and others

    Company types and activitieselectronics,automobile,produce, provide,etc.

    Present simple How to say numbers

    Exchanging informationBooking and ordering by phone

    Case study Choosing a supplier

    F talk about company types and activities

    F ask about companiesF say numbers F book and order things by phone

    Location and company buildingshead ofce,distributioncentre, etc.

    There is / there areSome / any

    How to start and end a telephone call

    TelephoningLeaving telephone messages

    Case study Finding the right location

    F talk about your company location and buildings

    F ask for details about a workplace

    F start and end a telephone callF leave a telephone message

    Technology and functions switch on, enter a password, etc.

    Adverbs of frequencyQuestions

    How to use sequencing words

    Exchanging informationAsking for and offering help

    Case study Making use of technology

    F talk about technologyF talk about everyday activitiesF ask questions in the present

    simpleF ask for and offer help

    Documents and correspondenceprint a hard copy,forward an email,etc.

    Past simple be and regular verbs

    How to apologize

    Exchanging informationsolving problems

    Case studyEveryday tasks

    F deal with documents and correspondence

    F talk about a past eventF say sorryF explain and solve a problem

    Food and drinkmenu, a coffee,some coffee, etc.

    Past simple irregular verbsTime expressions

    How to describe a trip

    SocializingMaking conversation

    ActivityThe socializing game

    F order food in a restaurant or caf

    F use time expressions to talk about the past

    F describe a tripF make general conversation

    Jobs

    611

    1

    Products & services1217

    2

    Location

    1823

    3

    Technology

    2429

    4

    Communication

    3035

    5

    Contacts

    3641

    6

    Introduction 45

    Business Result Elementry Student's Book Oxford University Press www.oup.com/elt

  • Contents

    3

    Departments

    4247

    7

    Employment

    4853

    8

    Teamwork

    6065

    10

    Travel

    6671

    11

    Schedules

    7277

    12

    Working with words

    Language at work

    Practically speaking

    Business communication

    Case study / Activity

    Outcomes you can:

    Responsibilities and departmentsbe in charge of,Customer Services,etc.

    Prepositions of place and movement

    How to usethis, that,these, and those

    Exchanging informationShowing a visitor round

    Case studyDesigning the perfect workspace

    F Describe departments and their responsibilities

    F say where things are and give directions using prepositions

    F show a visitor round a company

    Employmentimaginative,practical, be good at , etc.

    Present continuous

    How to tell the time

    MeetingsArranging to meet

    ActivityThe right person for the job

    F talk about professional qualities, skills, and experience

    F talk about what you are doing now and trends in the workplace

    F tell the timeF arrange a meeting

    Competitionwide choice, high quality, etc.

    Comparatives How to say prices

    MeetingsComparing and choosing

    Case study Making a supermarket competitive

    F talk about competition and how to be competitive

    F compare products and companies

    F say pricesF compare and choose

    Working in teamsattend meetings,solve problems, etc.

    Present continuous present and futureSuperlatives

    How to respond to news

    MeetingsGiving opinions

    Case study Changing the way you work

    F talk about teams and teamworkF discuss problemsF talk about present and future

    arrangementsF choose the best optionsF respond to newsF give opinions

    Air travelcheck-in, business class, passport control, etc.

    Going toInnitive of purpose

    How to talk about money

    TravelStaying at a hotel

    Case studyOrganizing a business trip

    F talk about air travelF check in at an airportF talk about future plansF give reasons for actionsF talk about moneyF book a hotel room and ask

    about hotel services

    Calendars and schedulesbusy period, tightdeadline, etc.

    Present perfect How to use prepositions of time

    MeetingsPlanning a schedule

    ActivityThe revision game

    F talk about schedulesF talk about recent past actionsF say when something happens

    using prepositions of timeF say datesF plan a schedule

    Practice les 78101

    Irregular verb list 102

    Information les 103117

    Audio scripts 118127

    Competition

    5459

    9

    Business Result Elementry Student's Book Oxford University Press www.oup.com/elt

  • Working with words | Food and drink1 Work with a partner. Read this article and discuss the questions for:

    1 your own country 2 other countries you visit

    2 33 Listen to two people at a restaurant. What do they order? What is theirtotal bill?

    Tips for Travellers: Eating Out *ONBOZDPVOUSJFTUIFSFTUBVSBOUOPUUIFPGDFJTUIFSFBMQMBDFGPSCVTJOFTT4PNBLFTVSFZPVDBOBOTXFSUIFTFRVFTUJPOTCFGPSFZPVSOFYUUSJQBCSPBE 8IBUEPZPVFBUGPSMVODIPSEJOOFSJOZPVSDPVOUSZ "SFUIFSFBOZTQFDJBMPSMPDBMEJTIFT *TJUOPSNBMUPESJOLBMDPIPM )PXNBOZDPVSTFTBSFUIFSF 8IPQBZTUIFCJMM 8IBUJTUIFUJQJONPTUSFTUBVSBOUT

    THE patioSushi 11.50Grilled vegetables 9.00Pizza 8.25Steak and fries 10.50Chicken caesar salad 7.95

    Side dishes: Mixed salad or french fries 4.50

    Bottled water (sparkling or still) 3.50Soft drinks 3.00

    Coffee / Tea 2.75

    36

    ContactsLearning objectives in this unit

    B Talking about food and drink

    B Ordering food in a restaurant or caf

    B Talking about the past with time expressions

    B Describing a tripB Making conversation

    Activity

    B The socializing gameStarting point1 Does your company

    have many visitors?Where do they havelunch? Where do theygo in the evening? Fordinner? To the theatre?

    2 Do you visit othercompanies? How dothey entertain you?

    6

    Business Result Elementry Student's Book Oxford University Press www.oup.com/elt

  • 3 33 Listen again and underline the correct words in italics.1 Would / Do you like sushi?2 We like / Wed like a bottle of sparkling water.3 Do you like / Would you like to order first?4 Id / Ill have the grilled vegetables please.5 I like / Id like some sushi, please.6 How is / was your meal?7 Would you like / You like a dessert?8 Ill have / I like a coffee.9 Well / Wed like two coffees, please.10 Could / Would I have the bill, please?

    4 Which of these phrases in italics mean (a) Do you want ?, (b) I / We want ,or (c) neither.1 Do you like sushi? 5 I have sushi. 2 Are you ready to order? 6 Ill have sushi. 3 We like sparkling water. 7 Would you like a dessert? 4 Wed like sparkling water. 8 Could I have the bill?

    5 Work with a partner. Take turns to be a customer and a waiter at the caf.Use the menu and practise ordering food.

    6 Read these sentences and complete the rules with the words in bold.Would you like some french fries?Wed like a bottle of sparkling water.Id like some sushi, please.

    1 Use / an with singular, countable nouns.2 Use with plural countable nouns and uncountable nouns.

    7 Work with a partner. Write a / an or some next to these words.

    For more exercises, go to Practice file 6 on page 88.8 Think of your last trip abroad. Was it for business or pleasure? How were

    the restaurants? Did you try some local dishes? What food did you eat?Tell the class.

    Interactive Workbook Glossary

    Tip | countable and uncountable nounsSome nouns are countable: 1 apple, 2 apples, 1 bottle,3 bottlesSome nouns are uncountable: sushi, chickenSome nouns can be both: Id like a (cup of) coffee.Can I have some coffee?

    1 a (cup of) coffee 2 some coffee 3 sushi 4 salad

    5 cheese 6 sandwich 7 french fries 8 steak

    Unit 6

    Contacts

    37Business Result Elementry Student's Book Oxford University Press www.oup.com/elt

  • Language at work | Past simple irregular verbs |Time expressions

    1 What are trade fairs? Who goes to them?

    2 Read about this Industry Expo.1 What type of industry was it for?2 When and where was it?3 Where were manufacturers, suppliers, and other representatives from?4 Does your business or industry have similar events?

    3 There are three verbs in the description of the Expo. Underline them.Do they describe the past or present?

    4 34 Listen to Giang and Enzo meet at the Expo.1 Where is Enzo from? 2 What do they give each other? 3 How did they travel to the Expo?

    5 34 Listen again. Number these verbs in the order you hear them.came took 1 flew

    had were left met

    Recent events

    Almost 100 companies went to this years Industry Expo. Manufacturers and suppliers from China, the Republic of Korea, India, Taiwan, and Hong Kong met Vietnamese producers, and two companies from Austria and Italy also had representatives at the event.Dont miss this event next year. Click here for early registration.

    Textile Industry Expo Date: 14 August, 2009

    Venue: Ho Chi Minh City International Exhibition & Convention Center, Vietnam

    38Business Result Elementry Student's Book Oxford University Press www.oup.com/elt

  • 6 Write the verbs in 2 and 5 next to the infinitive.1 be was 5 have 2 take 6 leave 3 go 7 come 4 meet 8 fly

    7 Read this extract from Enzo and Giangs conversation. Complete thetimeline with the time expressions in bold.

    I came to Ho Chi Minh City last night, but I left Bologna two days ago. I flew to Milan and then to Shanghai. I had a day in Shanghai, so I met some colleagues there yesterday.

    A year ago last month this morning

    8 Work with a partner. Describe your last trip. Talk about some of thefollowing and use time expressions. where you went what meeting (conference) you had how long the journey took where you left from when you left / arrived who you met when you came home

    9 35 Listen to Giang ask Enzo about his career. Complete these questions.1 How did you a sales manager in textiles?2 Why did you ?3 When did you your current company?

    35 Listen again. What are Enzos answers? Work with a partner.

    1 Write five sentences about your career using time expressions.Example: I went to University in 1999.

    I studied 2 Swap your sentences. Ask and answer questions about your careers. Begin

    with the question: How did you become a (job title)?

    Interactive Workbook Exercises and Tests

    Practically speaking | How to describe a trip1 Which adjectives below describe a hotel? a journey? a meal or the food? a presentation? a city or country?

    nice good boring delicious comfortable interestingOK terrible fine

    2 Work with a partner. Look at some photographs from a trip. Take turns toask and answer questions. Student A, turn to file 14 on page 106. StudentB, turn to file 46 on page 114.

    3 Now ask your partner about their most recent trip.Example: How was the flight? How was the hotel?

    Unit 6

    Contacts

    39Business Result Elementry Student's Book Oxford University Press www.oup.com/elt

  • Key expressionsStarting a conversationCan I join you?I hear you work for ...Is this your first time ...?What do you think of ...?

    OfferingCan I help you?Can I get you something?Would you like another ...?Please take a seat. / Please go in and take a seat.

    RespondingYes, please.Yes, of course.Yes, thats right.No, thanks. (Im fine).

    Finishing a conversationPlease excuse me.Nice talking to you.See you later.

    Interactive Workbook Phrasebank

    Business communication | Making conversation1 How can you start a conversation in these two situations?

    2 36, 37 Listen to two conversations and match them to situations 1 and 2above.

    3 36 Match phrases 18 to responses ah, then listen again and check.1 Can I join you? a Very interesting.2 I hear you work for GST. b Sure. See you later maybe.3 My names Simon Turing. c Yes, of course.4 What do you think of the conference? d No, not many.5 Do you come here every year? e Pleased to meet you.6 Do you know a lot of people here? f No, thanks. Im fine.7 Would you like another drink? g Yes, thats right.8 Please excuse me. h No, this is my first time.

    4 Work with a partner. You are at a conference. Practise this conversation. start the conversation offer something talk about the conference end the conversation.

    5 37 Work with a partner. Think of possible responses to these sentences,then listen again and compare your answers.1 Can I help you? 4 Can I get you something?2 Is this your first time here? 5 Nice talking to you.3 Please go in and take a seat.

    For more exercises, go to Practice file 6 on page 88.6 Work with a partner. Practise this conversation. start a conversation with a visitor in Reception offer to take him / her to a colleagues office offer something to drink end the conversation

    7 Work with a partner. Student A, turn to File 18 on page 107. Student B,turn to File 43 on page 113.

    Interactive Workbook Email Exercises and Tests

    1 Youre at a conference cocktail party. 2 You arrive at your company. Its the end of the first day. You see a visitor in reception.Youre at a conference cocktail

    party. Its the end of the first day.You arrive at your company. You see a visitor in Reception.

    1 2

    40Business Result Elementry Student's Book Oxford University Press www.oup.com/elt

  • Unit 6

    Contacts

    The socializing game Play the socializing game with a partner.

    Choose a square.On a blue square, read the question or sentence, and then respond. On a brown square, read the answer and ask an appropriate question. If you are right, you win the square.Then your partner chooses a square and does the same.Try to complete a line of five squares across ( ), down ( ), or diagonally ( ) before your partner.

    Examples:

    Is this ?No, I was here

    last year.

    What would you like to

    drink?

    How ?Fine. There was no traffic on the

    roads.

    When did you join your

    company?

    Can I ?Yes, please. Ill have a coffee.

    My names Rudolf.

    Can ?Yes, sure. Take

    a seat.

    I hear Yes, its a great

    company.

    Nice talking to you.

    When did you start your job?

    What ?Its very

    interesting.

    Would ?No, thanks.

    Im fine.

    Please excuse me.

    Would you like a side dish

    with that?

    Could I ?Certainly. Its 25, please.

    Are you ready to order?

    How ?Delicious! Thank

    you.

    Where did you go on

    holiday last year?

    How ?My room was a bit small,

    but it was very comfortable.

    When did you last travel by plane?

    Would you like a dessert?

    How did you become a

    (your job)?

    Do ?No, not every year, but I was here last year.

    Would you like to order

    first?

    Can ?Yes, please. I have a lot of

    bags.

    Do you like fish?

    You say:Yes, and I really like sushi.

    Do ?No, not many.

    You say:Do you know many people here?

    41

    ActivityBusiness Result Elementry Student's Book Oxford University Press www.oup.com/elt

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