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This is Competitive ADDvantage\'s client presentation, based on our services, experience, and solutions. We\'re a business consultancy that works closely with our clients, focused on delivering the results that they need.
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a consultancy that works in close partnership with our clients
we help to deliver the
results you wantin a way that supports your business needs….
Our pedigree
Launched Jan 2010.15 years consultancy + 20 years in L&D.A team of like minded consultants with you at the centre of what we do.A belief in fun, practicality, simple memorable implementation into the workplace.Vast experience in FS, retail and other ventures.Experienced at all levels within organisations.
A structured approach to all projects.
Close working relationships with your team, you’re the customer!
Consultancy which gets to the heart of the issue and quickly identifies solutions, which meets your needs and budget.
A ‘dare to be different‘ attitude and approach. Practical relevant training solutions for your business and people.
Fun, highly interactive facilitation and training
Embedding techniques that see new skills put into the workplace.
A team specialised in the issues you face and the solutions you need.
What we bring
a decade of global experience
UK & Ireland
Europe
Middle EastUnited States
Caribbean
Our World Class Clients
require our World Class solutions
Our consultancy services include
Cultural Transformation
Distribution Consultancy
Leadership Development
Customer Journey and Experience
Management & Sales Management Development
Sales Process and Skills – face to face, call centre
Resource supply
Regulatory support
We provide qualitative and quantative research reports and recommendations enabling your business to;
Improve and develop sales distributionFacilitate sales and sales management process designCompetency & behavioural framework design
The outcome is creating a competitive advantage for you via better business through your people
Distribution Consultancy
Leadership
Executive Coaching
Top Team Development
Vision and Values
Strategy Planning and Implementation
High Performing Teams enhancement
Leadership Development and Assessment
Real time 360° Behavioural Assessment
Management and Sales Management Development
We understand the people and process neededEnhance your people’s skills in each part of the processProvide the focus and desire for your people to become the best in businessRight style and tools to gain biggest impact Know what to do and how to do itEnhancing performance for allLeading and managing
Develop and Align the
Business Plan
Organise and Build the Team
Enhance Performance of Team Members
Monitor and Evaluate Success
Vision and Values
Salespeople who;focus on the customer
create the right customer experience
can build lifetime relationships
ask questions that relate to the customers situation
listen and understand what customer’s say
understand the customer’s world and what is important to them
close the interest gap so customers buy from you and not your competitors
Sales Process and Skills
Customers who stay with you as they know what has been provided relates to their real needs as they understand them.
Customer focussed selling
Customer experience is increasingly important in today’s environment.
The customer has again become ‘King’
We can help provide;
Tools to measure your customer journey & experience effectiveness
Tools to map customer journeys to identify experience gaps
Tools to help your team enhance the experience to your ideal.
Provide leaders and managers with skills to
support the customer
Experience across the whole business
Customer Journey and Experience
This specialised sector requires an understanding of the client, their needs and a thorough knowledge of the resources available.
We’ve kept our consultancy supply team to a manageable number.
We know their skills, knowledge and competence levels.
We make a point of discussing any resource request to really understand our clients needs, providing the right person with the competence, behaviour and cultural fit for the organisation.
We provide Interim managers, HR professionals and trainers to suit your needs.
Resource Supply
Summary
If you want a consultancy;
who can build bespoke programmes and recommendations for your business.
who quickly understand the business and cultural needs.
who create the right development interventions.
who make a point of understanding your business, your people and your customers as part of what we do.
We are for you
Mike Willoughby co‐founder & [email protected]: +44 [0] 7595 – 496847
Kelvin Smith co‐founder & [email protected]: +44 [0] 7808 ‐ 062009
We are here for you…
Contact us
