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Cahier de recherche du Cergo 2005-02 Une bibliographie thématique sur la pratique de la coordination dans une configuration interorganisationnelle Luc Farinas (CERGO) 2005 Énap et Téluq

Cahier de recherche du Cergo file3 Une bibliographie thématique sur la pratique de la coordination dans une configuration interorganisationnelle Résumé Ce cahier de recherche présente

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Cahier de recherche du Cergo

2005-02

Une bibliographie thématique sur la pratique de la coordination

dans une configuration interorganisationnelle

Luc Farinas (CERGO)

2005 Énap et Téluq

2

© Luc Farinas, 2005.

La série des Cahiers de recherche du Centre de recherche sur la gouvernance vise à diffuser

des travaux empiriques ou théoriques sur la gouvernance sociopolitique, socioéconomique et

organisationnelle.

Le Centre de recherche sur la gouvernance (Cergo) a été fondé en 2003 par l’Énap et la Téluq. En 2004, il a obtenu un financement majeur de la part d’Hydro-Québec pour réaliser un programme de recherche sur la gouvernance des entreprises publiques et l’intérêt général. ISBN-10 : 2-923573-03-X (version imprimée) ISBN-10 : 2-923573-12-9 (PDF) Dépôt légal - Bibliothèque et Archives nationales du Québec, 2006 Dépôt légal – Bibliothèque et Archives Canada, 2006

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Une bibliographie thématique sur la pratique de la coordination dans une configuration interorganisationnelle Résumé Ce cahier de recherche présente une bibliographie thématique des écrits scientifiques (surtout des articles, certains cahiers de recherche, quelques livres), publiés essentiellement entre 1995 et 2005, portant sur la coordination dans un contexte interorganisationnelle, sa pratique et ses configurations interorganisationnelles. Plus précisément, nous y exposons ces documents à l’aide des thèmes suivants : (1) la coordination ; (2) la coordination dans le secteur public ; (3) les configurations de la coordination dans un contexte interorganisationnel ; (4) la pratique de la coordination dans un contexte interorganisationnel ; (5) les relations interorganisationnelles ; (6) quelques recherches sur la pratique et les configurations de la gouvernance. Pour chacun de ces thèmes non mutuellement exclusifs, on indique la nature théorique ou empirique des documents retenus ainsi que quelques livres qui y sont associés.

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Table des matières

Introduction................................................................................................................. 5

La coordination ........................................................................................................... 8

Articles empiriques :................................................................................................ 8

Articles théoriques .................................................................................................. 8

Livres: ..................................................................................................................... 9

La coordination dans le secteur public ..................................................................... 11

Articles empiriques :.............................................................................................. 11

Articles théoriques :............................................................................................... 17

Livres: ................................................................................................................... 20

La coordination dans un contexte interorganisationnel : ses configurations............. 22

Articles empiriques :.............................................................................................. 22

Articles théoriques :............................................................................................... 27

Livres: ................................................................................................................... 31

La coordination dans un contexte interorganisationnel : sa pratique ........................ 33

Articles empiriques :.............................................................................................. 33

Articles théoriques :............................................................................................... 38

Livres: ................................................................................................................... 40

Les relations interorganisationnelles ........................................................................ 41

Articles empiriques :.............................................................................................. 41

Articles théoriques :............................................................................................... 43

Livres: ................................................................................................................... 46

Approches de la gouvernance et de la coordination: les pratiques et les configurations ........................................................................................................... 47

Articles empiriques :.............................................................................................. 47

Articles théoriques :............................................................................................... 48

Livres: ................................................................................................................... 50

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Introduction Avec les réformes associées au Nouveau Management Public (NMP) et la « nouvelle

gouvernance », on voit émerger des partenariats privé-public, des réseaux ou encore des

collaborations interorganisationnelles, soit autant de configurations interorganisationnelles

(CI)1 (Rhodes, 1996 ; Peters et Pierre, 1998 ; Lee, 2003; Kooiman, 2003; Page, 2003 ; Hill et

Lynn, 2004). Ces configurations ou arrangements impliquent plus d’une organisation dans la

production d’un bien ou d’un service public (Page 2003). Cette tâche conjointe implique une

co-présence d’acteurs organisationnels en situation d’interdépendance qui doivent se

coordonner. L’existence continue et le fonctionnement de ces configurations nécessite une

coordination multiorganisationnelle (CM)2 (Lowndes et Skelcher, 1998; Kooiman, 2003; Lee,

2003). La CM réfère à ce qui lie, unit et donne une certaine cohérence à une CI. Autrement

dit, à ce qui procure un ordre à la fois fragile et robuste à ces CI.

Ce cahier de recherche propose une exploration de la documentation portant sur la CM. Plus

précisément, nous visons à identifier des mécanismes de coordination et d’autres éléments liés

à sa pratique ainsi que les caractéristiques des CI dans lesquelles la CM se produit. Cette

documentation a été identifiée à l’aide de la procédure suivante. Pour la sélection des articles,

nous avons retenu les critères suivants : (1) les mots clé coordination, interorganisational,

interorganisational relationships dans trois bases de données (JSSTOR, EBSCO-HOST,

ABI-INFORM) des bibliothèques de l’ÉNAP (École Nationale d’Administration Publique) et

de la TÉLUQ (Télé-Université); (2) les articles publiés dans des revues disposant d’un comité

scientifique d’évaluation ; (3) les articles publiés essentiellement entre 1995-2005 ; certains 1 Nous définissons une CI comme le contexte (souvent une structure formelle) dans où des organisations se retrouvent en situation d’interdépendance pour réaliser une tâche conjointe ; c’est en son sein que se déroule la coordination multiorganisationnelle. 2 Avec le terme multiorganisationnelle nous voulons nous distinguer des recherches qui insistent sur les dyades organisationnelles et que l’on retrouve souvent sous le terme de coordination interorganisationnelle. De cette façon, nous voulons insister sur la présence fréquente de multiples organisations au sein des CI : les dyades ne constituent qu’une forme possible de ces CI.

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articles publiés avant 1995 ont également été inclus dans ce cahier lorsque la base de données

en proposait un exemplaire sous format pdf ; ou alors si ils étaient mentionnés fréquemment

dans les articles déjà retenus. Ce document regroupe également certains cahiers de recherche

disponibles sur Internet. Ceux-ci ont été trouvés à l’aide du moteur de recherche Google entre

février et décembre 2005 en utilisant, soit les mêmes mots clé que pour les articles ou un

auteur important (c.-à-d. fréquemment) cité dans ces articles. Finalement, les quelques livres

mentionnés constituent des « classiques » (au sens d’auteurs clés fréquemment cités) qui

traitent du phénomène de la CM. À ce titre, ils doivent présenter une carte d’un champ de

recherche qui lui est associé et/ou une perspective particulière de la CM.

En outre, les références de ce cahier de recherche sont catégorisées à l’aide des six thèmes

suivants, de nature non mutuellement exclusive3 : (1) La coordination, soit les recherches

examinant ce phénomène tel qu’il se produit à l’intérieur d’une organisation ; ces recherches

sont surtout issues d’études des activités économiques du secteur privé. (2) La coordination

dans le secteur public regroupe les chercheurs qui étudient la coordination tel qu’accomplie

dans le secteur public ou au contact d’organisations liées à ce dernier. (3) Les configurations

de la coordination dans un contexte interorganisationnel regroupent les recherches portant

essentiellement sur le contexte de la CM, soit les CI ; à ce titre, nous y avons retenus tant les

recherches issus du secteur public que celles du privé : notre critère principal étant qu’elles

proposent des traits permettant de circonscrire la nature des CI (types et caractéristiques des

structures, processus, etc.). (4) La pratique de la coordination dans un contexte

interorganisationnel rassemblent les chercheurs qui examinent ce qui est accompli lors de la

CM (négociations et autres activités, compétences, rôles, etc.). (5) Les relations

interorganisationnelles présentent des documents mettant de l’avant ce thème important en

3 Cela implique que l’on puisse retrouver un même document dans plus d’une section de ce cahier de recherche.

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théorie des organisations ; nous l’avons retenu car il peut proposer des traits complémentaires

des CI tout en étant ancré dans l’histoire de ce champ disciplinaire. (6) Quelques approche

de la pratique et des configurations de la gouvernance proposent aussi des recherches

complétant les précédentes afin d’affiner notre compréhension de la CM et des CI. Chacun de

ces six thèmes (identifiés en gras) nous permet de présenter des recherches (articles et cahiers

de recherche) de nature empirique (c.-à-d. présentant les résultats d’une recherche) et

théorique (c.-à-d. présentant une réflexion pouvant s’inspirer ou non de résultats de recherche)

ainsi que des livres.

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La coordination

Articles empiriques : Bechky, Beth A. (2004) Coordination in context : a work-based approach to coordination in organizations. Working Paper, Graduate School of Management, University of California). Gittell, Jody Hoffer (2000a) Paradox of Coordination and Control. California Management Review, Vol.42, No.3, p.101-117. Gittell, Jody Hoffer (2000b) Organizing work to support relational co-ordination. International Journal of Human Resource Management, Vol.11, No.3, p.517-539. Gittell, Jody Hoffer (2001) Supervisory span, relational co-ordination and flight departure

performance: A re-assessment of postbureaucracy theory. Organization Science, Vol.12, No.4, p.468-483. Marengo, Luigi et Giovanni Dosi (2005) Division of labor, organizational coordination and

market mechanisms in collective problem-solving. Journal of Economic Behavior and Organization, Vol.58, No.2, p.303-326. Marsden, Peter V., Cynthia R. Cook et Arne L. Kalleberg (1992) Organizational Structures.

Coordination and Control. American Behavioral Scientist, Vol.37, No.7, p.911-929. Moreira, Tiago (2004) Coordination and Embodiment in the Operating Room. Body and Society, Vol.10, No.1, p.109-129. Nutt, Paul C. (2005) Comparing Public and Private Sector Decision-Making Practices.

Journal of Public Administration Research and Theory, Vol.16, No.2, p.289-318. Pichault, François et Éric Alsène (2003) Reconsidering the question of coordination in a process of organizational change: from managerial toolkits toward social constructions. Cahier de recherches/working papers no.200301, Faculté d’économie, de gestion et de sciences sociales, école d’administration des affaires, Université de Liège. Schmidt, Kjeld et Carla Simone (1996) Coordination Mechanisms: Toward a Conceptual

Foundations of CSCW System Design. Computer Supported Cooperative Work: The Journal of Collaborative Computing, Vol.5, No.2-3, p.155-200.

Articles théoriques Ching, Chee, Clyde Holsapple et Andrew B. Whinston. (1992) Reputation, Learning and

Coordination in Distributed Decision-Making Contexts. Organization Science, Vol.3, No.2, p.275-297. Crowston, Kevin, Joseph Rubleske et James Howison (2004) Coordination Theory. Working Paper, Center for Science and Technology, School of Information Studies, Syracuse University at http://crowston.syr.edu/papers/index.php.

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Ensign, Prescott C. (1998) Interdependence, Coordination, and Structure in Complex

Organizations: Implications for Organization Design. The Mid-Atlantic Journal of Business, Vol.34, No.1, p.5-22. Foss, Kirsten (2001) Organizing Technological Interdependencies: a Coordination

Perspective on the Firm. Industrial and Corporate Change, Vol.10, No.1, p.151-178. Grandori, Anna (1997a) Governance structures, coordination mechanisms and cognitive

models. The Journal of Management and Governance, Vol.1, No.1, p.29-47. Hatchuel, Armand (2002) Coordination and control in Arndt Sorge (ed.) Organization. London : Thomson Learning, p.252-263. Malone, Thomas W. et Kevin Crowston (1994) The interdisciplinary study of coordination. ACM Computing Surveys, Vol.26, No.1, p.87-119. Martinez, Jon I. et Carlos J. Jarrillo (1989) The Evolution of Research on Coordination

Mechanisms in Multinational Corporations. Journal of International Business Studies, Vol.20, No.3, p.489-514. Quinn, Ryan W. et Jane E. Dutton (2005) Coordination as energy-in-conversation. Academy of Management Review, Vol.30, No.1, p.36-57. Van Fenema, Paul, C., Brian Pentland et Kuldeep Kumar (2004) Paradigm shifts in coordination theory. Paper accepted for the Academy of management annual meeting 2004 (New Orleans). Van Fenema, Paul C. (2004) ‘Breathing’ as a metaphor for individual contributing to organizational coordination: a conceptual model. Working Paper, Roterdam Shool of Management, Department of Decision and Information Sciences, Erasmus University.

Livres: Barnard, Chester.(1968) The Functions of the Executive. Cambridge, Harvard University Press. Chisholm, Donald. (1989) Coordination without Hierarchy. Informal Structures in Multiorganizational Systems. Berkeley : University of California Press. Fayol, Henri. (1979) Administration industrielle et générale. Paris, Dunod et Bordas. Follett, Mary Parker. (1941) Individualism in a Planned Society in Metcalf, Henry C. et Lyndall Urwick (ed.) Dynamic Administration. The Collected Papers of Mary Parker Follett. New York : Harper & Row Publishers. Grandori, Anna (2001) Organization and Economic Behavior. London et New York: Routledge.

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Selznick, Philip. (1980) TVA and the Grass Roots. A Study of Politics and Organization. Berkeley, Los Angeles : University of California Press. (Originally published as Volume 3, University of California Publications in Culture and Society, April 1, 1949). Thompson, Grahame, Jennifer Frances, Rosalind Levačiċ et Jeremy Mitchell (ed.) (1991) Markets, Hierarchies and Networks. The Coordination of Social Life. London et NewBury Park: Sage Publications et Open University Press.

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La coordination dans le secteur public

Articles empiriques : Abolafia, Mitchel Y. (2004) Framing Moves: Interpretive Politics at the Federal Reserve. Journal of Public Administration Research and Theory, Vol.14, No.3, p.349-370. Agranoff, Robert et Michael McGuire (1998) Multinetwork Management: Collaboration and

the Hollow State. Journal of Public Administration Research and Theory, Vol.8, No.1, p.67-91. Alter, Catherine (1990) An Exploratory Study of Conflict and Coordination in

Interorganizational Service Delivery Systems. Academy of Management Journal, Vol.33, No.3, p.478-502. Andranovich, Greg (1995) Achieving Consensus in Public Decision Making: Applying

Interest-Based Problem Solving to the Challenges of Intergovernmental Collaboration. Journal of Applied Behavioral Science, Vol.31, No.4, p.429-445. Baez, Bien et Mitchel Y. Abolafia (2002) Bureaucratic Entrepreneurship and Institutional

Change: A Sense-Making Approach. Journal of Public Administration Research and Theory, Vol.12, No.4, p.525-552. Barlow, John et Manfred Röber (1996) Steering not Rowing. Co-ordination and Control in

the Management of Public Services in Britain and Germany. International Journal of Public Sector Management, Vol.9, No.5/6, p.73-89. Basu, Onker N., Mark W. Dirsmith et Parveen P. Gupta (1999) The Coupling of the Symbolic

and the Technical in an Institutionalized Context: The Negotiated Order of the GAO’s Audit

Reporting Process. American Sociological Review, Vol.64, No.4, p.506-526. Beamish, Thomas D. (2002) Waiting for Crisis: Regulatory Inaction and Ineptitude and the

Guadalupe Dunes Oil Spill. Social Problems, Vol.49, No.2, p.150-177. Björk, Peder et Hans Johansson (2001) Multi-level governance for improved public services in Sweden: The actor dimension of co-ordination. Paper presented at the conference “Multi-level governance: an interdisciplinary perspective”, University of Sheffield, UK, 28th to 30th June 2001. Blau, Judith R. et Gordanna Rabrenovic (1991) Interorganizational Relations of Nonprofit

Organizations: An Exploratory Study. Sociological Forum, Vol.6, No.2, p.327-347. Blom-Hansen, Jens (1997) A ‘New Institutional’ Perspective on Policy Networks. Public Administration, Vol.75, No.4, p.669-693. Bolland, John M. et Jan V. Wilson (1994) Three Faces of Integrative Coordination: A Model

of Integrative Coordination: A Model of Interorganizational Relations in Community-Based

Health and Human Services. Health Services Research, Vol.29, No.3, p.341-366.

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Brower, Ralph B. et Mitchel Y. Abolafia (1997) Bureaucratic Politics: The View from Below.

Journal of Public Administration Research and Theory, Vol.7, No.2, p.305-331. Brown, Trevor L. et Matthew Potoski (2003) Transaction Costs and Institutional

Explanations for Government Service Production Decisions. Journal of Public Administration Research and Theory, Vol.13, No.4, p.441-468. Butterfield, Kenneth D., Richard Reed et David J. Lemak (2004) An Inductive Model of

Collaboration From the Stakeholder’s Perspective. Business & Society, Vol.43, No.2, p.162-195. Choi, Sang Ok et Ralph S. Brower (2006) When Practice Matters More Than Government

Plans. A Network Analysis of Local Emergency Management. Administration & Society, Vol.37, No.6, p.651-678. Christensen, Tom et Per Lægreid (2003a) Coping with Complex Leadership Roles: The

Problematic Redefinition of Government-Owned Enterprises. Public Administration, Vol.81, No.4, p.803-831. Christensen, Tom et Per Lægreid (2003b) Complex Interactions and Influence Among

Political and Administrative Leaders. International Review of Administrative Sciences, Vol.69, No.3, p.385 - 400. Cigler, Beverly A. (1999) Pre-conditions for the emergence of multicommunity collaborative

organizations. Policy Studies Review, Vol.16, No.1, p.86-102. Comfort, Louise K., Kilkon Ko et Adam Zagorecki (2004) Coordination in Rapidly Evolving

Disaster Response Systems. The Role of Information. American Behavioral Scientist, Vol.48, No.3, p.295-313. Contandriopoulos, Damien, Jean-Louis Denis, Ann Langley et Annick Valette (2004) Governance structures and political processes in a public system : lessons from Quebec. Public Administration, Vol.82, No.3, p.627-655. Demortain, David (2004) Public Organizations, Stakeholders and the Construction of

Publicness. Claims and Defence of Authority in Public Action. Public Administration, Vol.82, No.4, p.975-992. Dorado, Silvia et Peter Vaz (2003) Conveners as champions of collaboration in the public

sector: A case from South Africa. Public Administration and Development, Vol.23, No.2, p.141-150. Exworthy, Mark et Martin Powell (2004) Big windows and little windows: Implementation in

the ‘congested state’. Public Administration, Vol.82, No.2, p.263-281. Faerman, Sue R., David P. McCaffrey et David M. Van Slyke (2001) Understanding

Interorganizational Cooperation: Public-Private Collaboration in Regulating Financial

Market Innovation. Organization Science, Vol.12, No.3, p.372-388.

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Farrell, Henry et Adrienne Héritier (2004) Interorganizational Negotiation and

Interorganizational Power in Shared-Decision-Making. Early Agreements Under Codecision

and Their Impact on the European Parliament and Council. Comparative Political Studies, Vol.37, No.10, p.1184-1212. Foster-Fishman, Pennie G., Deborah A. Salem, Nicole A. Allen et Kyle Fahrbach (2001) Facilitating Interorganizational Collaboration: The Contributions of Interorganizational

Alliances. American Journal of Community Psychology, Vol.29, No.6, p.875-905. Gittell, Jody Hoffer (2002) Coordinating mechanisms in care provider groups: Relational

coordination as a mediator and input incertainty as a moderator of performance effects. Management Science, Vol.48, No.11, p.1408-1426. Glisson, Charles et Larry James (1992) The Interorganizational Coordination of Services to

Children in State Custody in D. Bargal et H. Schmidt (ed.) Organizational Change and Development in Human Service Organizations. New York: Haworth Press, p.65-80. Goes, James B. et Seung Ho Park (1997) Interorganizational Links and Innovation: The Case

of Hospital Services. Academy of Management Journal, Vol.40, No.3, p.673-696. Gupta, Parveen P., Mark W. Dirsmith et Timothy Fogarty (1994) Coordination and Control

in a Government Agency: Contingency and Institutional Theory Perspectives on GAO Audits. Administrative Science Quarterly, Vol.39, No.2, p.264-284. Hall, Richard H., John P. Clark, Peggy C. Giordano, Paul V. Johnson et Martha Van Roekel (1977) Patterns of Interorganizational Relationships. Administration Science Quarterly, Vol.22, No.3, p.457-474. Hardy, Cynthia (1994) Underorganized Interorganizational Domains: The Case of Refugee

Systems. Journal of Applied Behavioral Science, Vol.30, No.3, p.278-296. Hardy, Cynthia et Nelson Phillips (1998) Strategies of engagement: Lessons from the Critical

Examination of Collaboration and Conflict in an Interorganizational Domain. Organization Science, Vol.9, No.2, p.217-230. Hardy, Cynthia, Nelson Phillips et Thomas Lawrence (2003) Resource, Knowledge and

Influence: The Organizational Effects of Interorganizational Collaboration. Journal of Management Studies, Vol.40, No.2, p.321-347. Hazen, Mary Ann (1994) A Radical Humanist Perspective of Interorganizational

Relationships. Human Relations, Vol.47, No.4, p.393-415. Hill, Heather C. (2003) Understanding Implementation: Street Level Bureaucrats’ Resources

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of collaboration. Human Relations, Vol.53, No.6, p.771-806.

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Imperial, Mark T. (2005) Using Collaboration as a Governance Strategy. Lessons From Six

Watershed Management Programs. Administration & Society, Vol.37, No.3, p.281-320. Jennings, Edward T. Jr. et Dale Krane (1994) Coordination and Welfare Reform: The Quest

for the Philosopher’s Stone. Public Administration Review, Vol.54, No.4, p.341-348. Jennings, Edward T. Jennings et Jo Ann G. Ewalt (1998) Interorganizational Coordination,

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Approach in Postwar Housing Districts in Two Cities. Administration & Society, Vol.33, No.2, p.133-164. Lam, Wang Fung (2005) Coordinating the governement bureaucracy in Hong-Kong : An

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Partnerships: An Analysis of Changing Modes of Governance. Public Administration, Vol.76, No.2, p.313-333.

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Mandell, Myrna P. (1999b) Community Collaborations: Working through network structures. Policy Studies Review, Vol.16, No.1, p.43-63. Martin, Eric (2004) Privatization in Bosnia and the Craft of IOR Process Analysis. Organization Studies, Vol.25, No.7, p.1115-1157. Meier, Kenneth J. et Laurence J. O’Toole (2003) Public Management and Educational

Performance: The Impact of Managerial Networking. Public Administration Review, Vol.63, No.6, p.689-699. Moreira, Tiago (2004) Coordination and Embodiment in the Operating Room. Body and Society, Vol.10, No.1, p.109-129. O’Toole, Laurence J. et Kenneth J. Meier (2004a) Public Management in Intergovernmental

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Overlap, Organizational Cliques, and Network Effectiveness. Academy of Management Journal, Vol.41, No.4, p.453-463.

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Rhodes, R.A.W. (2005) Everyday life in a ministry. Public administration as anthropology. American Review of Public Administration, Vol.35, No.1, p.3-25. Ritti, Richard R. et Jonathan H. Silver (1986) Early Processes of Institutionalization: The

Dramaturgy of Exchange in Interorganizational Relations. Administrative Science Quarterly, Vol.31, No.1, p.25-42. Roe, Emery, Paul Schulman, Michel van Eeten et Mark de Bruijne (2004) High-Reliability

Bandwidth Management in Large Technical Systems: Findings and Implications of Two Case

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Interorganizational Relationships in a Network of Publicly Funded Nonprofit Agencies. Journal of Public Administration Research and Theory, Vol.15, No.1, p.149-165. Schlossberg, Marc (2004) Coordination as a strategy for serving the transportation

disadvantaged. A comparative framework of local and state roles. Public Works Management and Policy, Vol.9, No.2, p.132-144. Schout, Adriaan et Andrew Jordan (2005) Coordinated European Governance: Self-

Organizing or Centrally Steered? Public Administration, Vol.83, No.1, p.201-220. Skelcher, Chris, Navdeep Mathur et Mike Smith (2005) The Public Governance of

Collaborative Spaces: Discourse, Design and Democracy. Public Administration, Vol.83, No.3, p.573-596. Skelcher, Chris (2005) Juridictional Integrity, Polycentrism, and the Design of Democratic

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