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Cloudbased caseload management for dispute resolution programs & practices CaseloadManager.com

CaseloadManager - · PDF fileKing County Dispute Resolution Center ... Howard Community College Columbia, MD

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Page 1: CaseloadManager -   · PDF fileKing County Dispute Resolution Center ... Howard Community College Columbia, MD

Cloud-­‐based  caseload  managementfor  dispute  resolution  programs  &  practices

CaseloadManager.com

Page 2: CaseloadManager -   · PDF fileKing County Dispute Resolution Center ... Howard Community College Columbia, MD

CaseloadManager.com

Page 3: CaseloadManager -   · PDF fileKing County Dispute Resolution Center ... Howard Community College Columbia, MD
Page 4: CaseloadManager -   · PDF fileKing County Dispute Resolution Center ... Howard Community College Columbia, MD

Qualities

Ø Reliable – 24/7,  back-­‐ups  & updatesØ Scalable -­‐ no  limits  on  fields,  cases,  peopleØ Customizable – edit,  add,  delete  all  fieldsØ Confidential – right  people  see  the  right  infoØ Secure – AWS,  ID/PW,  https  encryption

Page 5: CaseloadManager -   · PDF fileKing County Dispute Resolution Center ... Howard Community College Columbia, MD

Endorsed  by  the  National  Association  for  Community  Mediation

Page 6: CaseloadManager -   · PDF fileKing County Dispute Resolution Center ... Howard Community College Columbia, MD

CaseloadManager.com

Page 7: CaseloadManager -   · PDF fileKing County Dispute Resolution Center ... Howard Community College Columbia, MD

Secure  Login  Page

Page 8: CaseloadManager -   · PDF fileKing County Dispute Resolution Center ... Howard Community College Columbia, MD

CaseloadManager.com

Page 9: CaseloadManager -   · PDF fileKing County Dispute Resolution Center ... Howard Community College Columbia, MD

Caseload Manager Integrated Interface

Page 10: CaseloadManager -   · PDF fileKing County Dispute Resolution Center ... Howard Community College Columbia, MD

Caseload  Manager  Centers

Ø CasesØ ActivitiesØ CalendarØ EmailØ Reports

Page 11: CaseloadManager -   · PDF fileKing County Dispute Resolution Center ... Howard Community College Columbia, MD

Caseload Manager Support Center

Page 12: CaseloadManager -   · PDF fileKing County Dispute Resolution Center ... Howard Community College Columbia, MD

Ø Case  DataØ Contacts  -­‐ StaffØ NotesØ Downloaded  FilesØ Calendar  EntriesØ Activities

Case  Record  Sections

Page 13: CaseloadManager -   · PDF fileKing County Dispute Resolution Center ... Howard Community College Columbia, MD

Sample Case Record

Page 14: CaseloadManager -   · PDF fileKing County Dispute Resolution Center ... Howard Community College Columbia, MD

Calendar & Email Reminders

Page 15: CaseloadManager -   · PDF fileKing County Dispute Resolution Center ... Howard Community College Columbia, MD

Email Center: Templates, Insertions & Log

Page 16: CaseloadManager -   · PDF fileKing County Dispute Resolution Center ... Howard Community College Columbia, MD

CaseloadManager.com

Page 17: CaseloadManager -   · PDF fileKing County Dispute Resolution Center ... Howard Community College Columbia, MD

Real Time Reporting

Page 18: CaseloadManager -   · PDF fileKing County Dispute Resolution Center ... Howard Community College Columbia, MD

Meta Data Reporting

Page 19: CaseloadManager -   · PDF fileKing County Dispute Resolution Center ... Howard Community College Columbia, MD

CaseloadManager.com

Cloud-­‐based  caseload  managementfor  dispute  resolution  programs  &  practices