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C&D Suisse 1016

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Agenda1. Company Introduction2. Company Proposition3. Company Approach4. What we do? C&D and C&D Suisse5. Contacts

2

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Mettiamo a proprio agio l’utente in its digital experiences with the brand.

CHI SIAMO

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Codd & Date: a historical nameof the IT Management Consulting and System Integration, with strong experience in complex delivery, professional advice in IT and Organisational environments, in strategic alignment betweenBusiness and IT

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Mobile Payment Services company, with a strong international presence, basedin Milan & London and listedon the London Stock Exchange

THENETWORK

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CODD&DATE SKILLS

Data & Information Governanace

IT Governance, Risk, Compliance, Assurance & Security

Multichannel digitalfactory

Enterprise Architectures & Strategic Alignment

Designs, Managesand Ensuresmaximum output for every projects

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OUR PROPOSITION

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Our Mission

… to support SwissCustomers in 

creating business advantages in Swiss and EU Contexts

To capitalize EU and Swiss

experiences …

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Our GoalCodd&Date is active in EU environmentsince the end of ’80s of last century anddeveloped a significant experience in FSI EUcontext.Codd&Date is active part of EU communitiesas europrivacy.info or Security Councils andis partner of EU market share analyst as IDCto understand and participate in creatingnew praxis and standards for FSI

Codd&Date Suisse has the goal to createconcrete value added for Swiss Customerscustomizing the cross border C&D experienceto identify, design and implement services andsolutions focused on Swiss market share and, inthe meanwhile, coherent with the cross borderinitiatives impacting both EU and Switzerland,as ISO 20022, PSD2, Privacy, Cyber Security andDigitalization, stressing and structuring thehistorical Swiss cross border capabilitiestransforming them in company assets

Fromhere ….

… tothere

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CONSULTINGConsulting means to be close to the customers to design, supervise and ensure themaximum performance of each operational strategy. Codd&Date Suisse is not aTechnology Provider so is not involved in typical technology qualifications programs.

And for every solution we plan and implement the most effective approach, providingthe customer with a team of services supported by professionals specialized in each industry.Third party advisory role is one of our main assets.

IT Strategies & Governance

Project Management

IT Governance, Risk , Compliance, Audit & Security

IT & Data Architectures

Payments Architectures & 

Consulting

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BUSINESS GOVERNANCE AND STRATEGY

ARCHITECTURE TECHNICAL RESOURCES DEVELOPER

Channels & Products IT governanceStrategy

Enterprise Project Manager Cross Platform

Data Management Data GovernanceCompliance

Operational ImpactsBC Expert

EnterpriseInformationComplianceSecurity

Project ManagerBusiness AnalystSolution Architect

System Administrator

Cross Platform

Compliances IT serviceStrategist

Information Software Analist Cross Platform

Privacy Audit & Controls Data Audit & Compliance Cross Platform

Accountability IT processImprover

System & Solution Project managerSolution ArchitectBusiness Analyst

Cross Platform

«Cross Border» Operational ImpactsBC Expert

Security Project ManagerEnterprise ArchitectSystem Administrator

Cross Platform

Talents

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IT Strategy & GovernanceWe support our customer in his Hardware and Software selection and/or in defining criteria for 

choosing a system integrator

Our team provides sourcing strategy, defines appropriate models to manage vendor selections and takes care of the production of sourcing/procurement models

The Decision Support activity is oriented to help the customer in his choices, both in terms of partners and of products/services

Our consulting services cover extremely topical issues such as Cloud and Mobility, BYOD Strategies and related Control Models, Social Networks and Big Data, IT Strategies and Security

Our team provides also feasibility studies such as impact analysis, risk analysis, financial–economic analysis, costs/benefits analysis and SWOT analysis. Our partnership with IDC 

provides to our teams the capability to understand the market trends and to evaluate the more appropriate operational roadmaps

The IT Strategy Advisory concerns activities of business planning and IT alignment to the company strategic governance objectives. This includes consulting services for innovation management and definition of IT/IS Governance models. SLA/OLA Management is a core 

component of our services. The base is the logic of Strategic Alignment Model among Business and Operations following the Harvard Henderson – Venkatraman model

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Project Management

• Project Management/PM "as a service"• Project Office/PMO "as a service"• Training/Education• Project Audit, Assessment & Recovery• Process Assessment & Improvement

Project or Programme Assurance provides an independent and objective oversight of the likely future performance of major projects and the need to provide confidence for project or programme stakeholders of technologically advanced, high capital or high risk projects. Project assurance is not in contrast with related disciplines of project management, project benchmarking, value assurance or phase–gate model and project risk assessment. It is particularly well suited for projects with a major financial decision point beyond which revisions become exceptionally expensive.

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IT Governance, Risk, Compliance, Audit & Security

• The IT governance is strictly linked to control policies, performance measurability and compliance.

• The C&D team deals with business processes through activities of assessment, optimization, monitoring and control in accordance with the regulations. The IT risk management is particularly monitored through controls both of second level (risk/compliance) and of third level (audit). Part of our support in this area are topics related with the security of services with special focus on Cyber Security and IT Continuity.

• Cyber Security is the protection of information systems from theft or damage. IT Service Continuity is part of Business Continuity Planning (BCP) and encompasses IT disaster recovery planning and wider IT resilience planning. IT Service Continuity is essential in the implementation of Business Continuity, as specified in ISO/IEC 27001:2013 and ISO 22301:2012 respectively.

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IT & Data Governance and Architectures

Data Architecture

Data Governa

nce

Enterprise an

d Da

ta Architecture

In our experience Enterprise architecture is a well‐defined practice for conducting enterprise analysis, design, planning, and implementation, using a holistic approach at all times, for the successful development and execution of strategy. Enterprise architecture applies architecture principles and practices to guide organizations through the business, information, process, and technology changes necessary to execute their strategies. These practices utilize the various aspects of an enterprise to identify, motivate, and achieve these changes

As fundamental part of these activities, Data Governance are especially focused on defining the operational aspects both of the business strategies and of compliance needs. Data governance ensures that data can be trusted and that people can be made accountable for any adverse event that happens because of low data quality. It is about putting people in charge of fixing and preventing issues with data so that the enterprise can become more efficient

Data architecture is a set of processes that ensures as important data assets are formally managed throughout the enterprise.. Data architecture also describes an evolutionary process for a company, altering the company’s way of thinking and setting up the processes to handle information so that it may be utilized by the entire organization. It’s about using technology when necessary in many forms to help aid the process. When companies desire, or are required, to gain control of their data, they empower their people, set up processes and get help from technology to do it

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Payments Architectures & Consulting

• CODD&DATE offers a long time experience in supporting financial institutions in the adoption of new standard for payment systems.

• SEPA, Security and ISO 20022, SIC4 evolutions are the more recent update of this world but is not the only one. Mobile payments, peer to peer money transfer, SDD, PSD2, bitcoins/cryptocurrency and block chains and so on are changing drastically the approach to the payment systems, both on IT and business side and not just for financial companies but also for retailer or large distribution players, especially in cross border or multi currencies contexts.

• C&D developped a specific set of skills and capabilities in order to support customers in designing solutions, identifying partners and providers, handling projects and ensuring quality assurance in thisarea.

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Digital & New Rules Trends

PSD2

ISO 20022SEPA 2

SIC4

MiFID IIIMDIDD

InterbankingSIC4

Network

Brokerage elimination, cross border impact

Cross border electronic payments integration

Extra bankingcoverage, governancemodel, operation

24/7, GDPR (Privacy Shield)

NIS

DIGITALIZATION

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Digital Scenario

Cloud

Mobile

Big Data & Business Analysis

Digitalization

IDC Banking Forum 2016

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Compliance, Business Alignment, Technology, Data, Security & Digital

Data Governance

Data protection:

privacyvs

availability

CIA(Confidentiality,

Integrity, Availability)

New trends:clusteringprofiling

predictivemarketing

Access:segregation

vsprivacy

DIGITALIZATION

BUSINESS

COMPLIANCE

RISK MGMT

Management Consulting Transformation: From Advisory to «End to End» Service

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...provided by…

.A team of multidisciplinary IT & Management Consulting/Advisor professionals certified and qualified to understandand solve the customer needs.

.

Lead Auditor 27000x/20000,

ISAE 3402/3000 ISO 20022Enterprise, Solution & Technology Architecture

Agile Scrumm

Web & Mobile Cloud Computing

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IT Players Consulting Forum

Qualifications

http://www.vipera.com/our‐company/investor‐relations/reports‐and‐constitutional‐documents/

...with the support of…

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…in different enterprises…

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OUR APPROACH

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C&D effort and skills can be focused allover the lifecycle of a product/process.We can walk in at the beginning managing the entire development of the product or the rest of his lifecycle if it would be already started.

Time

Effort

Implementing

Strategic Advisory

OperationalAdvisory

Planning &Programming

Roll Out «As A Service» Maintenance

MaintenanceSupport

AnalysisProject

Maintenance & Continuous Improvement

Consulting «as a Service»

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Strategic Alignement

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INFORMATIONIT ASSETS

AVAILABILITY ORGANIZATION

CONTROLS RISK MANAGEMENT

OUTSOURCING

BUSINESS

‐CATEGORIZATION‐CLASSIFICATION‐INVENTORIES

‐DOCUMENT MANAGEMENT‐INFORMATION RETENTION

‐DIGITALIZATION & NEW TECHNOLOGY

‐RELIABLE BUSINESS EFFECTIVENESS‐CONTROLLING,COMMUNICATION AND EFFICENCY

‐BUSINESS & TECHNOLOGY ALIGNMENT

The SAM Frameworkfor FSI

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WHAT WE DO?C&D AND C&D SUISSE

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ASSET MANAGEMENT OPERATIONAL SUPPORT

GOVERNANCE(GRC Architect™ and REPORTING)

DATA PRIVACY

DIGITAL INNOVATION&

TRANSFORMATION

CYBER SECURITY

RETAIL BANKINGand

PRIVATE BANKING GOVERNANCE AND STRATEGY

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Assets Management  Operational SupportThe Suisse regulation ban the personal arbitrages but let other entities to classified thereself asgaurantee of third party arbitrages.

This particular activity can be applied to the private‐banking as a channel to develop the assetsmanagement practices.

The Assets Management can be built‐in with the tax‐management or the tax‐reporting if necessaryfor fiscal reporting to the autorities.

This model presents some key features that must be keep in mind:Absolute confidentialityTotal availabilityCustomization for different requirements

The asset management apllies to wealth management entities, medium‐size bank licensed companiesand pension funds.

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Retail Banking Governance & StrategyThe evolution of the payments systems brought up some side effects on specific topic such as risk‐management, data governance, accountability, costs etc…

We can identify the triggers aspects of this phenomenas and we can also provide a tacit audit processfor this aspects.

SEPA (single euro payments area)AdvisoryProject manager/quality assuranceAutomatic testing processes of new SEPA forms

SIC

SWIFT

TARGET 2

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Private Banking Governance & StrategyThe private entities are witnessing a dematerialization of his classical assets such as the financialmanagement ‐> the hi‐tech revolution has introduce new technicals that more time pass, more theywill be popular and use.

Consequently, this «world» need to update his business plans focusing his attentions and efforts inthe production of virtual services that should satisfy the needs of the customers (only the «prime»customers has a human‐personal assistant provided by the bank itself).

This flows in the creation of a «robot advisor» that is available anytime and anywhere which has tosolve all customer’s problems and wants.

C&D is capable to identify, investigate and solve issues that this new tools can set up and we canprovide governance services of them.

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Digital Innovation & TrasformationThe propagation of fintech companies as change the keyfactors of the financial market because they promote theevolution of payment channels and data aggregation.

PSD 2 (Payment Services Directive 2) allows other operators,different from banks, to manage payments lower than 500€.

This particular process means a wave of potential newstreams that can represent new incomes ‐> the entity shouldcreate an automatic interface to manage this type ofpayments (profilization of customers and dataadministration).

We can bring back this events to a specific group of «bestpractices» that can help the entity in the management ofthis phenomena.

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IL Digital WorldAbolition of time and space«Wide» access to known and unknown usersAnywhere – Anytime (reti) – Anymedia (login with multiple devicesmore and more cheaper‐ smartphone that costs 4$)New needs‐> New business opportunities («Apps»)Social Media dimensionShared/sharable Processes‐> information circulation (Barilla 2020)

3A

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NEW OPPORTUNITIES FOR ENTERPRISESoMarketsoMore efficient protectionoMore efficient processes (internal)o«end‐to‐end» efficiencyoProtection and administration of processes

RISK DIMENSIONS MAP Don’t get the evolution! (dino sindrome) “Stakeholders” expectations Representation (brand awareness) Corporate Management Information confidentiality / protection

Impact

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• Marketse‐Commerce (B2x)e‐Brand

• Efficiency (from «star» to «hub»)Processes

a) IT share (workflow)b) Usability anywhere / anytimec) “paper‐free”

“end‐to‐end”a) Lack of “information delay”b) Controlled merge of processes – corporate level/ hub

• Relation Customer management (Unified Communication Process)Multichannel commercial possibilities (i.e. marketplace)

Opportunities

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Strategic oneoPresume that a «still niche» could even existoroles and mission of corporate functions‐> «change in culture»

Stakeholders expectationso Performance & CIA (response time, availability 24x7x365) = preserve value

o New opportunity = create value through “end‐to‐end” integration(e.g. pagamento come step integrato: Psd/2, new payment media app‐based, integrated authentication)

Risks

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ImageoOffer unsuitabilityo SOCIAL

• Avalanche effect• Information’s quality can not be verified• “Anonymity”

IT management: “size” as the key‐driveroBusiness alignment thru architectureoProcess availability (continuity)oProcess performanceoRight costingoRisk management (through IT process maturity)

Risks

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Information confidentiality / protectionoINSIDER THREATS‐> fast analysis of huge loads of data‐> identity / access management

oOUTSIDER THREATS ‐> Cyber crime (a new global structuredbusiness)

oCOMPLIANCE COST ‐> EU/Suisse regulation

Risks

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New IT approach (XaaS) (size factor)– Cloud (infra level)– SaaS / PRaaS– “resource hub”

LEGO architecture: IT as enabler of the processes connected to it(toconsider in a «wide» / «end‐to‐end» view)SECURITY (cyber, logical, physical related to INFORMATION)Integrated governance bodyProven process of risk management (“black swan”)

..to do list…

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Digital Innovation & Trasformation

In such fields as online lending, money transfer, and credit ratings, FinTech companies are breaking the dominance of financial services’ largest players in novel ways.

We believe that there is a strategy you can employ that will borrow certain useful aspects of these approaches while putting your company in a better position to succeed

The World Economic Forum forecasts that in 2025 the 10% of world’s GDP will be based on registered activitieswhich are working with blockchain principles. 

Blockchains are a technology that may be integrated into multiple areas. Examples include a payment system and digital currency, facilitating crowd sales, or implementing prediction markets and generic governance tools

Changing customer’s behaviour

New competitors and disintermediation

Tighter regulation

Blockchain

Cost and operational risk reduction

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Digital Innovation & TrasformationPayments Compliance Transformation Roadmap

Management AwarenessTrainingCoachingAnalysisDesign & Implementation

Management AwarenessTrainingCoachingAnalysisDesign & Implementation

Management Awareness

Training

Coaching

Analysis

Design & Implementation

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Digitalization and Payments

Motif

TS2 Card Management

Payment acquiring

p2p moneytransferZAC

Bill payments

Integration protocols− SWIFT, EBICS

− HTTP(s), SOAP, REST, XML, (s)FTP

− IBM MQ, JAAS, IIOP, JDBC

− SNMP, TRAP, SMPP 3.4, SMPP

Real time authorisationinfo

Remote banking

Card controlNFC payment

Wallet

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Some experiences in EU

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Mashreq BankCodd&Date is at the core ofMashreq’s mobility strategy.Mashreq offers mobilebanking and paymentservices in the UAE, Egyptand Qatar, the serviceincludes:• Alerts• Mobile Banking• Mobile Money Transfer• NFC Mobile Payment• Mobile CRM, loyalty andcoupon management

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Cyber Security

The cyber security needs a technological drill‐down and a in‐depth knowledge of thedirectives/regulations.

We can offer convertible matrix for te conversion of the EU directives into Suissescenery.

We can provide managerial support for the development of new internal structures ‐>this topic includes the supplier definition and a specific services choice.

If necessary, we can lead penetration test for the risk‐management helped by somepartherships with specific companies.

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CODD&DATE for Security

Compliance Governance & Risk Mgmt

Assurance & Security

Management Models

Organizational Models

BPM Models

IT Governance, Strategies and Design

Covering

Constant uptime of IT operational engine andrelevant components(Business Continuity)

Technical choices toavoid vulnerability(Cyber Security, 

Information Security, Security By Design)

BUSINESS AS USUAL

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Data PrivacyThe Data privacy is a lien for the correct functioning of all the businesses that aspecific entity has.

The overturn of the Safe Harbour Privacy Principals (October 2015) forced Europe toadopt new measures to protect the data privacy.

Privacy Shield + GDPR (General Data Protection Regulation) where the twocountermeasures adopted by Europe.

C&D can summarize this two EU directives to give the customer convertible matrixfor the conversion of the EU directives into Swiss scenery and rank tools of privacy toclassify all the files and docs.

C&D is sponsor and partner of the «europrivacy.info» blog and could ensure thesupport of high level international certified professionals(CISA,CISM,CGEIT,CRISC,CSX)

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Rules ScenarioCompliance Individual Rights Security Measures Best Practices

SEPA2Single Euro Payments Area • Information Availability • CIA (Confidentiality,

Integrity, Availability)• Data Governance (ISAE 3000)• Need to know

MiFID IIMarkets in Financial Instruments Directive

• Information Availability• Data Privacy

• CIA (Confidentiality, Integrity, Availability)

• Data Protection• Segregation of duty• Need to know

PSD2Payment Services Directive

• Information Availability• Data Privacy

• CIA (Confidentiality, Integrity, Availability)

• Data Protection

• Data Governance• Need to know• Segregation of duty• Defense in depth

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Rules ScenarioCompliance Individual Rights Security Measures Best Practices

GDPRGeneral Data ProtectionRegulation

• Data Privacy • Data Protection • Data Governance• Need to know

NISNetwork Information Security • Information Availability • CIA (Confidentiality,

Integrity, Availability) • NIS

Cyber Security• Information Availability• Critical Infrastructure

Protection

• CIA (Confidentiality, Integrity, Availability)

• IoT

• Data Governance• Need to know• Defense in depth

Privacy Shield • Data Privacy • Data Protection • Data Governance• Need to know

Cloud Security• Information Availability• Critical Infrastructure

Protection

• CIA (Confidentiality,Integrity, Availability)

• IoT

• Data Governance• Need to know• Defense in depth

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Individuals vs Systemics

Individual Rights Systemics

Defenses

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BI and ReportingThe reporting process is a key factor for the correct growth of an entity

This process creates a tracking all over your assets to protect the entity from legaltrials against itself.

It also allows to control the opportunistic behaviour of the manager during theeconomic process that they rule.

The reporting system can be really usefull in order to manage and control the entity ‐> the reporting produce a «box of information» which can be used to satisfy someneeds such as regulation one, market one and internal review.

In the end, the reporting system allows to support new products and generate newreporting models.

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Data Governance Process Re-engeneering or Definition

Data Governance Approach Definition

Data Governance

Process Assessment

Data Management

Data Dictionary

Data Glossary

Naming Convention

& Data Modeling

Standards

Data Architecture Office Set-Up and Tutoring

SecurityData

MaskingStrategy

Data Quality

Master DataMgmt

Data Architecture Administration

Monitoring and Audit

Application Management DWH/DBM/BI

Assessment DWH and Database Marketing

Software Selection

(DWH & BI Technologies)

Feasibility study and

RFP redaction

PMO and Demand Management

DWH-Database Marketing - BI

Data Integration Processes Analysis

Program & Project Management DWH, Database Marketing and Business Intelligence

Delivery DWH/DBM systems

Delivery Business Intelligence systems

Data governance initiatives improve data quality defining a datamanagement process and assigning a team responsible for all theprocesses phases in order to reach data accuracy, data accessibility,consistency, completeness and security.While data governance initiatives can be driven by a desire to improvedata quality, they are more often driven by the needs in responding toexternal regulations.To achieve compliance with these regulations, business processes andcontrols require formal management processes to govern the datasubject to these regulations.

We brought into production some major DataWarehouseprojects, designing and delivering the entire solution orreviewing and optimizing solutions already operating.We reached a good technological expertise and goodknowledge on logical and physical DWH data modeling as wellas data integration processes reaching good methodologicalexpertise.

Our references on complex DWH and BI projects, qualify us asa valid player in the management and implementation of DataWarehouse and Business Intelligence solutions as well as inprogram management task related to DWH evolution.

C&D Services in area Data Mgmt & AnalysisData Governance

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Main contractor

The previous slide describes our “on field” experience in several financial institutions with a real large amount of data to handle and astrategic digital approach like Banca Mediolanum in Italy.We actually work with the Internal team at “Data Architecture and Data Management” Area.In the last 3 years we helped Banca Mediolanum starting‐up and promoting a Data Governance model inside the ICT Direction.We live in the customer office and work strictly in contact with all the other data driven projects for new digital strategies, GRC and soon, in some cases like tutors, in other cases supporting analysis and data modeling; Always performing a continuous auditing andcheck‐on Data Management Decisions.We also support Banca Mediolanum experimenting new data oriented technologies (POC, Feasibility studies and so on) as like asmanage technological and architectural projects (Data Masking – Teradata Warehouse….)

Our Role

CA Erwin, C&D Data Modeling Metodology, Project Management

Methodology and Technology

10 FTE in 2015 – Actual deadline in December 2017

People involved

Mediolanum Data Governance Project

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GRC ARCHITECT™Company Strategy

Operational Support

Security & Assurance

FINMA (eg. 2008/21), MiFID II, ECB (Cross Border, Accountability, etc.) & 

Market Evolution

Banking & Finance (and all regulated market shares)

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GRC ARCHITECT™ Knowledge Management System

Policy Framework

Process standardization

Control system

CMDB

Operational Engine

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CONTACTS

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Codd&DateSuisse Sagl

Via Maggio 1CCH ‐ 6900 Lugano

Switzerland

+41 91 260 16 09

info@codd‐date.chwww.codd‐date.ch

Codd&DateSuisse Sagl

Bahnhofstrasse 100CH ‐ 8001 ZürichSwitzerland

+41 44 562 71 77

info@codd‐date.chwww.codd‐date.ch

Codd&Date Group CEOMauro Duca

mauro.duca@codd‐date.it+39 02 87393631

Codd&Date Suisse GMRosario Piazzese

rosario.piazzese@codd‐date.ch+41 44 562 71 77

Codd&Date Suisse BDMOscar Neira

oscar.neira@codd‐date.ch+41 44 562 71 77