Codigos Error Designjet 500 510

CODIGOS ERROR DESIGNJET 500 510

Código Error

Descripción

Posible Solución

01:10

Fallo en el módulo electrónico

Reemplace el módulo electrónico.

01:11

Ventilador del módulo electrónico mal conectado

Vuelva a conectar el ventilador de refrigeración (que se encuentra en la parte superior del módulo electrónico). Si el ventilador de refrigeración continúa fallando, compruebe que los pines del conector del módulo electrónico no estén doblados.

01:12

El EEROM no está configurado correctamente (el número del producto puede faltar).

Configure el EEROM correctamente mediante la utilidad de configuración EEROM.

01:13

Fallo en el módulo electrónico.

Pruebe lo siguiente:• Apague la impresora y espere unos minutos. Encienda la impresora de nuevo y compruebe si el código de error ha desaparecido.• Si el código de error persiste, sustituya el módulo electrónico.

02:10

Fallo del carro.

Reemplace el conjunto del carro.

02:13

Fallo del carro.

Pruebe lo siguiente:• Apague la impresora y espere unos minutos. Encienda la impresora de nuevo y compruebe si el código de error ha desaparecido.• Si el código de error persiste, sustituya el conjunto del carro.

03:10

Fallo de la fuente de alimentación.

Reemplace la fuente de alimentación.

04:11

Tarjeta de red LAN no detectada.

Apague la impresora y reconecte la tarjeta de red.

05:09

Formateador instalado en lugar del accesorio de targeta HP-GL/2.

Pruebe lo siguiente:• Apague la impresora y espere unos minutos. Encienda la impresora de nuevo y comprobar si el código de error ha desaparecido.• Si el código de error persiste, sustituya el módulo electrónico.

05:11

Formateador no detectado.

Apague la impresora y reconecte el formateador.

08:11

El panel frontal no puede ser detectado

Vuelva a conectar el panel frontal.

11:11

El trailing cable no está bien conectado.

Conecte correctamente el trailing cable.

11:13

Problema con el ajuste de la tensión de los cabezales de impresión

Pruebe lo siguiente:• Compruebe que el trailing cable está conectado correctamente en ambos extremos.• Reemplace el trailing cable.• Reemplace el conjunto del carro.

12:11

Cortocircuito detectado en el conjunto del carro.

Pruebe lo siguiente:• Eliminar todos los cabezales de impresión y limpiar los contactos de flexión de los cabezales de impresión y en el conjunto del carro.• Reemplace TODOS los cabezales de impresión.• Reemplace el conjunto del carro.

21:10

Fallo de la service station

Reemplace la service station / el conjunto de ventilador.

21:11

service station / ventilador no pueden ser detectados, o la service station está mal ajustada.

Pruebe lo siguiente:• Vuelva a conectar la service station / ensamblaje del ventilador.• Vuelva a colocar la palanca de la service station.

22:10

Fallo de la estación de suministro de tinta.

Reemplace la estación de suministro de tinta.

41:10

Fallo del motor del eje del papel.

Reemplace el motor del eje del papel.

41:13

Error en la cuadratura del encoder del motor del eje del papel.

Pruebe lo siguiente:• Apague la impresora y espere unos minutos. Encienda la impresora de nuevo y compruebe si el código de error ha desaparecido.• Si el código de error persiste, sustituir el motor del eje del papel.

42:10

Fallo del motor del eje de exploración.

Reemplace el motor del eje de exploración.

43:10

Fallo del ventilador de vacío.

Reemplace el ventilador de vacío.

43:11

Ventilador de vacío no detectado.

Reconecte el ventilador de vacío.

56:10

Fallo del sensor del encoder de la unidad de rodillo.

Pruebe lo siguiente:• Vuelva a colocar el rodillo de la unidad del sensor encoder.• Si el problema persiste, reemplace el disco encoder Asamblea.

56:13

Fallo en la cuadratura del sensor de la unidad de rodillo encoder.

Pruebe lo siguiente:• Apague la impresora y espere unos minutos. Encienda la impresora de nuevo y compruebe si el código de error ha desaparecido.• Si el código de error persiste, sustituya la unidad del rodillo encoder.

61:04

Error del firmware.

Pruebe lo siguiente:• Apague la impresora y espere unos minutos. Encienda la impresora De nuevo y compruebe si el código de error ha desaparecido.• Si el código de error vuelve a aparecer, compruebe si hay una nueva versión de firmware. Si la nueva versión de firmware no resuelve el problema, o si la nueva versión de firmware no está disponible, llamenos al 902 333 888 y nuestro Servicio Tecnico le dara una solucion.

61:05

Error al procesar el trabajo. Este código de error sólo aparece en impresoras HP Designjet Serie 800, o en la impresora HP Designjet serie 500 con un sistema de targeta HP-GL / 2 instalado, cuando procesa un archivo PostScript o un archivo o HP-GL / 2.

Pruebe lo siguiente:• Apague la impresora y espere unos minutos. Encienda la impresora de nuevo y vuelva a enviar el archivo que se intenta imprimir.• Si el código de error vuelve a aparecer después de volver a enviar el archivo, entonces intente generar el archivo de nuevo y trate de imprimir otra vez.• Si el archivo que está causando este error es PostScript, compruebe si es binario. Si el archivo es binario, utilice AppleTalk para enviar el archivo a la impresora. Si AppleTalk no está siendo utilizado para enviar el archivo binario de la impresora, a continuación, cambie la configuración de PostScript binarios a través de el panel frontal (menú Configuración / configuración de PS / codificación / binario).• Si el código de error sigue apareciendo, compruebe si hay una nueva versión del controlador.

64:04

Error del firmware (Puerto USB).

Pruebe lo siguiente:• Apague la impresora y espere unos minutos. Encienda la impresora De nuevo y compruebe si el código de error ha desaparecido.• Si el código de error vuelve a aparecer, compruebe si hay una nueva versión de firmware.• Si la nueva versión de firmware no resuelve el problema, o si las nuevas versión de firmware no está disponible, llamenos al 902 333 888 y nuestro Servicio Tecnico le dara una solucion.

71:04

Problema de asignación de memoria. Este código de error sólo aparece en HP Designjet serie 800, o en la impresora HP Designjet serie 500 con una tarjeta HPGL / 2 instalada.


71:06

Fuera de memoria. Este código de error sólo aparece en HP Designjet serie 800, o en la impresora HP Designjet serie 500 con una tarjeta HP-GL / 2 instalada, ya sea en el tratamiento de un archivo PostScript o HPGL / 2.

Pruebe lo siguiente:• Compruebe la cantidad de RAM de la impresora utilizando el panel frontal. Si es necesario, instale más memoria en el formateador.• Si el problema continúa, intente procesar el archivo en el PC en lugar de la impresora (seleccione Evitar fuera de la memoria en las opciones avanzadas del controlador).

72:04

Problema en el eje de exploración (error de firmware).


73:04

Error de servo.

Pruebe lo siguiente:• Apague la impresora y espere unos minutos. Encienda la impresora de nuevo y compruebe si el código de error ha desaparecido.• Si el código de error vuelve a aparecer, compruebe si hay una nueva versión de firmware.• Si la nueva versión de firmware no resuelve el problema, reemplazar el módulo de electrónica.• Si el problema continúa, llamenos al 902 333 888 y nuestro Servicio Tecnico le dara una solucion.

79:04

Error de firmware.


81:01

Eje del papel parado.

Si este código de error apareció, pero no fue causado por un atasco de papel, entonces intente lo siguiente:• Realice una prueba de avance de papel.• Si el problema persiste, reemplace el cojunto del disco encoder.

81:11

Eje del papel parado (durante la prueba de avance de papel).

Consulte el código de error 81:01

85:10

Error del encoder del eje del papel.

Pruebe lo siguiente:• Vuelva a colocar el sensor de la unidad del rodillo encoder.• Si el código de error persiste, reemplace el rodillo de la unidad.

86:01

Eje del carro parado.

Si este código de error apareció, pero no fue causado por un atasco de papel, entonces intente lo siguiente:• Demasiada fricción en la barra deslizante. Use la aplicaión de información de la impresora y compruebe el uso del Eje de exploración. Si el porcentaje se acerca al 100%, entonces lubrique la varilla deslizante.

• El carro está chocando con la service estation. Si el carro se ha quedado atascado en la parte derecha de la impresora y no se puede mover hacia el centro de la platina de impresión, se debe a que la service estation no puede destapar los cabezales de impresión. En este caso, sustituir la service estation / conjunto del ventilador aerosol.• Realizar una prueba de movimiento del carro.

86:11

Eje del carro parado (durante la prueba de movimiento del carro).

Consulte el código de error 86:01.

86:13

Eje del carro parado (error de firmware).

Pruebe lo siguiente:• Apague la impresora y espere unos minutos. Encienda la impresora de nuevo y compruebe si el código de error ha desaparecido.• Si el código de error vuelve a aparecer, compruebe si hay una nueva versión de firmware.• Si la nueva versión de firmware no resuelve el problema, o si la nueva versión de firmware no está disponible, llamenos al 902 333 888 y nuestro Servicio Tecnico le dara una solucion.

87:13

No se puede leer el sensor encoder del carro.

Pruebe lo siguiente:• Apague la impresora y espere unos minutos. Encienda la impresora de nuevo y compruebe si el código de error ha desaparecido.• Si el código de error persiste, reemplace el conjunto del carro.

93:10

Fallo en el inicio del sistema de tinta.

Pruebe lo siguiente:• Compruebe si hay una fuga en la impresora. Si una fuga es evidente (no hay tinta en componentes de la impresora), sustituir los tubos de suministro de tinta.• Utilice utilidad Prime de tubos y compruebe cuánto tiempo se toma para completar el procedimiento. Si se toma demasiado tiempo para completar el procedimiento y no hay fugas en el impresora, entonces reemplace los cartuchos de tinta. Si se necesita poco tiempo para completar el procedimiento, vuelva a colocar los tubos de suministro de tinta.

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Primary error code explained

Designjet 500 error codes Designjet 500 01:10 error

Electronics module failure Return to top of page

Designjet 500 01:11 error

Electronics module fan failureRequest a service/repair estimateRequest a spare parts/maintenance kit price


EEROM not configured correctlyFind HP Designjet driversView ink / paper / printhead prices


Electronics module failureBuy a replacement DesignjetEmergency Designjet hire / renta l


Carriage failure


Carriage failure


Power supply failure


LAN card not detected


Formatter or HP GL/2 card not detected


Formatter not detected

Designjet 500 05:11 Formatter not detected

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errorDesignjet 500 06:03 error

Formatter hard drive not functioning


Front panel not detected


Trailing cable defective


Printhead voltage: Possible trailing cable or carriage defective


Attempt to resolve by cleaning printheads or possible defective carriage


Service station failure


Attempt to resolve by firmware upgrade or possible defective s/stn


Ensure all inks are genuine HP or possible Ink supply station failure


Paper axis (X-Axis) motor failure


Paper axis motor encoder failure


Scan axis (Y-Axis) motor failure


Vacuum fan failure


Vacuum fan not detected


Drive roller encoder sensor failure




Firmware error, attempt to resolve by firmware upgrade


Communication problem, try new driver & different connection method

Designjet 500 62:03 Parallel port communication error, call us to discuss

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LAN card communication error, attempt firmware upgrade


USB port communication error, attempt firmware upgrade




Communication error, attempt firmware upgrade / driver upgrade


Formatter issue, attempt firmware upgrade


Out of memory, request quote for memory upgrade


Scan axis firmware error, attempt firmware upgrade


Servo error, Possible new electronics module


Firmware error, attempt firmware upgrade


Paper axis shutdown, possible defective encoder disk




Paper axis encoder error, possible defective encoder/sensor


Carriage axis shutdown




Carriage axis shutdown, attempt firmware upgrade


Possible defective carriage assembly


Ink system failure, check inks are ok & genuine HP, possible tubes assy


Designjet 510 error codes Designjet 510 01:10 error









Carriage failure


Carriage failure















Designjet 510 11:11 Trailing cable defective
































Vacuum fan failure












Parallel port communication error, call us to discuss





Designjet 510 64:04 USB port communication error, attempt firmware upgrade



















Paper axis encoder error, possible defective encoder/sensor











Designjet 750 & Designjet 755 error codesDesignjet 750 010001 error

Window sensor defective, front panel required Return to top of page




Designjet 750 010020 error

ROM test failure, possible main PCARequest a service/repair estimateRequest a spare parts/maintenance kit price


DRAM failure replace main PCAFind HP Designjet driversView ink / paper / printhead prices


Swath RAM failure, replace main PCABuy a replacement DesignjetEmergency Designjet hire / renta l


EEROM failure, clear EEROM / Replace main PCA


Pen interface failure, replace main PCA


Internal communication error








X-Axis servo error


Y-Axis servo error


Defective Postscript SIMM


Primer motor failure


RS-232 data overflow


Memory error, try turning off queuing & adding more RAM



Designjet 750 Firmware error, replace Postscript SIMM













02002x errorDesignjet 750 030010 error

Service station error

Designjet 750 04xxxx error

MIO error, check MIO setup


Incorrect MIO card


MIO system error

Designjet 750 06030A error

Mark Position not found, possible carriage assy

Designjet 750 06030B error

Bad ambient temperature


Problem with pen voltage




Unable to calibrate drop detect


Calibration problem


Calibration problem


Calibration problem


Calibration problem


False drops detected, check your power supply is not noisy


Drop detect error


Drop detect error


Firmware error

Designjet 750 Firmware error

0000D8 errorDesignjet 750 080001 error

Postscript error


Window sensor defective, front panel required


ROM test failure, possible main PCA


DRAM failure replace main PCA


Swath RAM failure, replace main PCA


EEROM failure, clear EEROM / Replace main PCA


Pen interface failure, replace main PCA










X-Axis servo error


Y-Axis servo error


Defective Postscript SIMM


Primer motor failure


RS-232 data overflow

Designjet 755 Memory error, try turning off queuing & adding more RAM


020001 errorDesignjet 755 020002 error


Designjet 755 02002x error

Firmware error, replace Postscript SIMM


Service station error


MIO error, check MIO setup


Incorrect MIO card


MIO system error


Mark Position not found, possible carriage assy


Bad ambient temperature






Unable to calibrate drop detect


Calibration problem


Calibration problem


Calibration problem


Calibration problem


False drops detected, check your power supply is not noisy


Drop detect error

Designjet 755 Drop detect error


Firmware error

Designjet 755 0000D8 error

Firmware error


Postscript error

Designjet 800 error codesDesignjet 800 01:10 error









Carriage failure


Carriage failure






























Trailing cable defective


















Vacuum fan failure












Parallel port communication error, call us to discuss
























Paper axis encoder error, possible defectice encoder/sensor













Designjet 1050 & Designjet 1055 error codesDesignjet 1050 0B0000 error

Bad Ambient Temperture Measured Return to top of page

Designjet 1050 0B0001 error

Bad Humidity ReadRequest a service/repair estimateRequest a spare parts/maintenance kit price


Bad IDS Pressure Read Find HP Designjet driversView ink / paper / printhead prices


ACDO Intrenal Channles Check Failure Buy a replacement DesignjetEmergency Designjet hire / renta l


Unable To Detect Pump


Unable To Detect Valve


Trailing Cable Incorrectly Connected OR Fuse In Electronics Module Has Burned


Unable To Detect Vacuum Fan


Unable To Detect Cooling Fan


Unable To Detect Aerosol Fan (Including On Right Cover)

Designjet 1050 0B000A error

Primer Shut Down Error

Designjet 1050 0B000B error

Pump Or Pressure Sensor Not Working

Designjet 1050 0B000C error

Serial Device ADC Test Failure

Designjet 1050 24 V Source Test Failure















0B000D errorDesignjet 1050 0B000E error

Short Circuit In Scan-Axis Motor


External Library Error

Designjet 1050 01002D error

The Main PCA Cannot Communicate With The Carriage


FirmWare DIMM Test Failure


Memory Module Test Failure


EEROM Test Failure


EEROM Checksum Failure


EEROM Write Failure


Error In Paper-Axis Encoder Quadrature


Error In Scan-Axis Encoder Quadrature


Error In Service Station-Axis Encoder Quadrature


PostScript Processing Error

Designjet 1050 01009X error

Error In Paper-Axis Motor Encoder


PostScript/Firmware Error

Designjet 1050 04Cxxx error

EIO Accessories (EIO Card/Hard Disk Drive) Error

Designjet 1050 048xxx error

EIO Card Is From A Third Party Vendor May Not Be Fully Compliant With IIO Protocol Specification2.0 OR EIO Card Firmware Is Not Updated

Designjet 1050 There Are Too Many EIO Cards Connected To Printer



One Of The Printheads Has Internal Electrical Problem




Thermal Shutdown Error(One Of The Printheads Has Gone Above Maximum Temperature)


Problem With Printhead Selection


APA Regulation Failure




Problem With Setting The Voltage Of Printheads


Error In Finding The Mark Encoder


The Ambient Temperature Measured Is Out Of The Normal Range


Firmware Error


PostScript Error



Designjet 1050 09Axxx error

Internal Error

Designjet 1050 09A001 error

There Are Too Many Hard Disk Drives Connected To The Printer

Designjet 1050 09Bxxx error

Internal Error


Internal Error


The Air Pressure Is Below The Minimum Requirement

Designjet 1050 Problem In Pressurizing The Air System

0A0010 errorDesignjet 1050 0A0020 error

Error In Calibrating The APS Sensor


Problem In Depressurizing Air System


Ink Tubes Initialization Failure Due To Low Air Pressure


The Printer Has Detected A Leak In The Tubes System Before The Life Of The System


The Printer Has Detected A Leak In The Tubes System After The Life Of The System


The Backup EEROM Contents Stored In The Tubes Systems Are Not Consistent With The Ones Required By The Firmware

Designjet 1050 0C0030 error

Bad Drop Detector


Drop Detector Not Calibrated For All Printheads


Primer Not Calibrated


Primer Shutdown Error


System Error Code Related To The Multi-roll Feeder


Bad Ambient Temperture Measured


Bad Humidity Read


Bad IDS Pressure Read


ACDO Intrenal Channles Check Failure


Unable To Detect Pump


Unable To Detect Valve


Trailing Cable Incorrectly Connected OR Fuse In Electronics Module Has Burned


Unable To Detect Vacuum Fan


Unable To Detect Cooling Fan


Unable To Detect Aerosol Fan (Including On Right Cover)

Designjet 1055 0B000A error

Primer Shut Down Error

Designjet 1055 0B000B error

Pump Or Pressure Sensor Not Working

Designjet 1055 0B000C error

Serial Device ADC Test Failure

Designjet 1055 0B000D error

24 V Source Test Failure

Designjet 1055 0B000E error

Short Circuit In Scan-Axis Motor


External Library Error

Designjet 1055 01002D error

The Main PCA Cannot Communicate With The Carriage


FirmWare DIMM Test Failure


Memory Module Test Failure


EEROM Test Failure


EEROM Checksum Failure


EEROM Write Failure


Error In Paper-Axis Encoder Quadrature



Error In Scan-Axis Encoder Quadrature


Error In Service Station-Axis Encoder Quadrature


PostScript Processing Error

Designjet 1055 01009X error

Error In Paper-Axis Motor Encoder


PostScript/Firmware Error




EIO Card Is From A Third Party Vendor May Not Be Fully Compliant With IIO Protocol Specification2.0 OR EIO Card Firmware Is Not Updated


There Are Too Many EIO Cards Connected To Printer






Thermal Shutdown Error (One Of The Printheads Has Gone Above Maximum Temperature)


Problem With Printhead Selection






Problem With Setting The Voltage Of Printheads


Error In Finding The Mark Encoder





Firmware Error


PostScript Error



Designjet 1055 09Axxx error

Internal Error


There Are Too Many Hard Disk Drives Connected To The Printer

Designjet 1055 09Bxxx error

Internal Error


Internal Error


The Air Pressure Is Below The Minimum Requirement


Problem In Pressurizing The Air System


Error In Calibrating The APS Sensor


Problem In Depressurizing Air System


Ink Tubes Initialization Failure Due To Low Air Pressure


The Printer Has Detected A Leak In The Tubes System Before The Life Of The System


The Printer Has Detected A Leak In The Tubes System After The Life Of The System


The Backup EEROM Contents Stored In The Tubes Systems Are Not Consistent With The Ones Required By The Firmware


Bad Drop Detector


Drop Detector Not Calibrated For All Printheads


Primer Not Calibrated


Primer Shutdown Error


System Error Code Related To The Multi-roll Feeder

Designjet 2500CP, Designjet 2800CP, Designjet 3500CP, Designjet 3800CP error codesDesignjet 2000 010020 error

The CheckSum Read On The Flash SIMM Is Incorrect Return to top of page


The Base DRAM Or The RAM SIMM Tests Failed Request a service/repair estimateRequest a spare parts/maintenance kit price


The SWATH RAM Test FailedFind HP Designjet driversView ink / paper / printhead prices


A Fuse On The Main PCA Has Blown Buy a replacement DesignjetEmergency Designjet hire / renta l


Problem Initializing The Encoder Pulse Generator


One Of The Two Interconnect Boards Not Detected


The Printhead Primitive Driver ASIC Test Failed


Fan Test Failed - Current Not Detected In One Or Both Fans


The DC Motor ASIC Test Failed


One Of The DC Motor Has Failed


One Of The Stepper Motors Has Failed

Designjet 2000 ADC Test Failure In The Main PCA
















ADC Test Failure In The Carriage PCA


A Printhead Voltage Could Not Be Set - Main PCA Failure


A Printhead Voltage Could Not Be Set - Carriage PCA Failure




Problem In Setting The Printhead Voltage


The Status Of One Of The Optical Sensors Is Not Stable When It Should Be


Error Reading In The EEROM


An Action Outside The EEROM Limits Has Been Performed


Physical EEROM Write And/Or Write Operations Failed. The EEROM Data That Is Written Does Not Match The Data That Is Read


The Content Of The Permanent Configuration Area Of The EEROM Is Not Valid When The Printer Is initialised In Service Mode


The Content Of The User Configuration Area EEROM Is Not Valid When The Printer Is initialised


The Content Of The Permanent Configuration Area Of The EERom Is Not Valid When Printer Is initialised In Normal Mode


One Of The Banks Of The User Area Was Corrupted While Writing Or Reading In That Area


Error In Finding The Primer Home Position


Error In Finding The Elevator Home Position


Error In Finding The Refill Arm Home Position


Error In Finding The refill Stepper Motor Home Position

Designjet 2000 Error In Finding The Service Station Home Position


Elevator Has A Problem Reaching A Desired Position


The Refill Position In The Y-axis In Not Calibrated


Problem With Fine Movement of The Y-Axis Motor


Error During Initialization Of The Y-Axis


MIO Card Error


The MIO Card Does Not Support The MIO 6 Protocol Cards With Vision 5 Or Below Can Not Be Used With The Plotter. Version 5.1 Cards Behave As Expected But Does Not Support PML Intructions


The Line Sensor Has Problems Finding The Mark Encoder


The Line Sensor Is Not Functioning Properly Because There Is To Much Ambient Light


Incompatible Firmware And Carriage PCA


Incompatible Firmware And Line Sensor


Firmware Error


PostScript Error


Hard Disk Drive Installed Without PostScript


Problem With The Hard Disk


PostScript Installed Without The Hard Disk Drive


The CheckSum Read On The Flash SIMM Is Incorrect

Designjet 2500 The Base DRAM Or The RAM SIMM Tests Failed



The SWATH RAM Test Failed


A Fuse On The Main PCA Has Blown
















ADC Test Failure In The Main PCA















Designjet 2500 An Action Outside The EEROM Limits Has Been Performed




The Content Of The Permanent Configuration Area Of The EEROM Is Not Valid When The Printer Is Initialised In Service Mode
















Error In Finding The Service Station Home Position










MIO Card Error


The MIO Card Does Not Support The MIO 6 Protocol Cards With Vision 5 Or Below Can Not Be Used With The Plotter. Version 5.1 Cards Behave As Expected But Does Not Support PML Intructions

Designjet 2500 The Line Sensor Has Problems Finding The Mark Encoder



The Line Sensor Is Not Functioning Properly Because There Is Too Much Ambient Light






Firmware Error


PostScript Error










The Base DRAM Or The RAM SIMM Tests Failed













Designjet 3000 The DC Motor ASIC Test Failed




































Designjet 3000 Error In Finding The Elevator Home Position
















MIO Card Error


The MIO Card Does Not Support The MIO 6 Protocol Cards With Vision 5 Or Below Can Not Be Used With The Plotter. Version 5.1 Cards Behave As Expected But Does Not Support PML Instructions




The Line Sensor Is Not Functioning Properly Because There Is To Much Ambient Light






Firmware Error


PostScript Error



Designjet 3000 Problem With The Hard Disk


09xxxx errorDesignjet 3000 09004 error





The Base DRAM Or The RAM SIMM Tests Failed





























Designjet 3500 Problem In Setting The Printhead Voltage






























The Refill Position In The Y-axis is Not Calibrated



Designjet 3500 Error During Initialization Of The Y-Axis


020011 errorDesignjet 3500 040xxx error

MIO Card Error


The MIO Card Does Not Support The MIO 6 Protocol Cards With Vision 5 Or Below Can Not Be Used With The Plotter. Version 5.1 Cards Behave As Expected But Does Not Support PML Instructions




The Line Sensor Is Not Functioning Properly Because There Is Too Much Ambient Light






Firmware Error


PostScript Error







Designjet 4000 error codesDesignjet 4000 01.0:03 error

Error Impact 12C Channel Return to top of page

Designjet 4000 01.0:10 error

Problem With The Gamut PCI PCARequest a service/repair estimateRequest a spare parts/maintenance kit price


Problem With The PrintMech PCAFind HP Designjet driversView ink / paper / printhead prices











ISS PCA Faulty - Humidity Sensor Out Of Scale Or NVM Backup Failure Buy a replacement DesignjetEmergency Designjet hire / renta l


Encoder Seems To Be Wrong


Problem With The Carriage PCA


Problem With The Power Supply Unit


CPU Fan Is Stopped Or Burnt


Main Memory Size Failure


NVM File Has Bad CRC


Main NVM Failure - Not Detected, Read/Write Failed Or Readback Error


Aerosol Fan Drive Burnt


Problem With Front Panel


Trailing Cable Does Not Seem To Be Detected

Designjet 4000 13.n:10 error

Problem Starting Acumen Supplies


Service Station Servo Shutdown


Fail Moving Service Station


Problem With The Service Station


Problem With The APS


Ink Setup failure(Ink Supply Tubes Purge Failed)







Broken Bag Detected in Ink Cartridge


Bad Contact Detected In ISS Slot 0 Floater








Order Of Ink Supplies Incorrect


A Wrong Ink Cartridge Has Been Detected


An Error Has Occurred In Printhead Detection


A Wrong Printhead Has Been Detected


Printhead Cleaner Not Inserted Correctly In Slot 1

















Electrical Current Limit In Media-Axis Motor


Electrical Fault In Media-Axis Motor


Elecrtical Current Limit In Scan-Axis Motor


Electrical Fault In Scan-Axis Motor


Vacuum Fan Has Stopped Functioning


Problem With The Aerosol Fan


Aerosol Fan Not Connected


Window Sensor Failure


PHC Access Door Sensor Failure


Drop Detector Switch On/Off Failure


Media Sensor Failure


Media Lever Sensor failure


Problem With The Line Sensor


Analog Encoder Calibration Failed


Analog Encoder Calibration Failed


The File Format Is Incorrect And The Printer Cannot Process The Job

Designjet 4000 61:04.1 error

The Postscript Fonts Are Missing. Upgrade The Firmware

Designjet 4000 61:08.1 error

The File Cannot Be Printed Because It Is Password Protected


Input/Output Problem Through The Network Card


Input/Output Problem Through The USB Port


Input/Output Problem Through An Unknown Port


Cannot Print File On Current Paper Type. The Paper Type Has Changed Since The File Was Sent


Input/Output Problem Through a Fireware Port


Non-critical permanent data was lost. This does not prevent the printer working, only that internal life counters will not be recorded untill the printer is restarted


Out of memory failure




Defult serial Number found in the main and back up NVM. It seems that both the Ink Supply and Hard Disk Drive have been replaced together


Generic Firmware error


Servo error


Failed getting part number/serial number


Error uploading firmware


Old vacuum fan detected - upgrade the firmware


Out of disk space - data was lost


Embedded web server internal software error


Generic firmware error



Generic firmware error


CDS server lost connection with client


Paper servo shutdown


It was impossible to correctly stop the servo before setting the encoder position


Fail starting paper motor


Problem finding the drive roller zero


Carriage servo shutdown


Scan-axis lenght test failure


Initialising scan-axis motor failure


Scan-axis length too short


Repeated printhead issue


Unable to pressurise the IDS


Switching to lower performance due to printhead quality

Designjet 4500 error codesDesignjet 4500 01.0:03 error

Error Impact 12C Channel Return to top of page


Problem With The Gamut PCI PCARequest a service/repair estimateRequest a spare parts/maintenance kit price








Problem With The PrintMech PCAFind HP Designjet driversView ink / paper / printhead prices


ISS PCA Faulty - Humidity Sensor Out Of Scale Or NVM Backup Failure Buy a replacement DesignjetEmergency Designjet hire / renta l


Encoder Seems To Be Wrong


Problem With The Carriage PCA


Problem With The Power Supply Unit


CPU Fan Is Stoppede Or Burnt


Main Memory Size Failure


NVM File Has Bad CRC


Main NVM Failure - Not Detected, Read/Write Failed Or Readback Error


Aerosol Fan Drive Burnt


Problem With Front Panel


Trailing Cable Does Not Seem To Be Detected


Problem Starting Acumen Supplies


Service Station Servo Shutdown


Fail Moving Service Station


Problem With The Service Station


Problem With The APS










Ink Setup failure (Ink Supply Tubes Purge Failed)


Broken Bag Detected in Ink Cartridge










Order Of Ink Supplies Incorrect


A Wrong Ink Cartridge Has Been Detected


An Error Has Occurred In Printhead Detection


A Wrong Printhead Has Been Detected















Designjet 4500 29.7:01 error Printhead Cleaner Not Inserted Correctly In Slot 8

Designjet 4500 41:03 error Electrical Current Limit In Media-Axis Motor

Designjet 4500 41:10 error Electrical Fault In Media-Axis Motor

Designjet 4500 42:03 error Electrical Current Limit In Scan-Axis Motor

Designjet 4500 42:10 error Electrical Fault In Scan-Axis Motor

Designjet 4500 43:10 error Vacuum Fan Has Stopped Functioning

Designjet 4500 44:10 error Problem With The Aerosol Fan

Designjet 4500 44:11 error Aerosol Fan Not Connected

Designjet 4500 51:10 error Window Sensor Failure

Designjet 4500 51.1:10 error PHC Access Door Sensor Failure

Designjet 4500 52:10 error Drop Detector Switch On/Off Failure

Designjet 4500 53:10 error Media Sensor Failure

Designjet 4500 54:10 error Media Lever Sensor failure

Designjet 4500 55:10 error Problem With The Line Sensor

Designjet 4500 56:03 error Analog Encoder Calibration Failed

Designjet 4500 56:10 error Analog Encoder Calibration Failed

Designjet 4500 61:01 error The File Format Is Incorrect And The Printer Cannot Process The Job

Designjet 4500 61:04.1 error The Postscript Fonts Are Missing. Upgrade The Firmware

Designjet 4500 61:08.1 error The File Cannot Be Printed Because It Is Password Protected

Designjet 4500 63:04 error Input/Output Problem Through The Network Card

Designjet 4500 64:04 error Input/Output Problem Through The USB Port

Designjet 4500 65:04 error Input/Output Problem Through An Unknown Port

Designjet 4500 66:08 error Cannot Print File On Current Paper Type. The Paper Type Has Changed Since The File Was Sent

Designjet 4500 67:04 error Input/Output Problem Through a Fireware Port

Designjet 4500 68:03 errorNon-critical permanent data was lost. This does not prevent the printer working, only that internal life counters will not be recorded until the printer is restarted

Designjet 4500 71:03 error Out of memory failure

Designjet 4500 71:04 error Out of memory failure

Designjet 4500 71:19 errorDefault serial Number found in the main and back up NVM. It seems that both the Ink Supply and Hard Disk Drive have been replaced together

Designjet 4500 72:04 error Generic Firmware error

Designjet 4500 73:03 error Servo error

Designjet 4500 74:00 error Failed getting part number/serial number

Designjet 4500 74:01 error Error uploading firmware

Designjet 4500 74:04 error Old vacuum fan detected - upgrade the firmware

Designjet 4500 76:03 error Out of disk space - data was lost

Designjet 4500 77:04 error Embedded web server internal software error

Designjet 4500 79:03 error Generic firmware error

Designjet 4500 79:04 error Generic firmware error

Designjet 4500 79.1:04 error CDS server lost connection with client

Designjet 4500 81:01 error Paper servo shutdown

Designjet 4500 81:03 error It was impossible to correctly stop the servo before setting the encoder position


Designjet 4500 81:10 error Fail starting paper motor

Designjet 4500 85:03 error Problem finding the drive roller zero

Designjet 4500 86:01 error Carriage servo shutdown

Designjet 4500 86:03 error Scan-axis length test failure

Designjet 4500 86:10 error Initialising scan-axis motor failure

Designjet 4500 86:11 error Scan-axis length too short

Designjet 4500 91:10 error Repeated printhead issue

Designjet 4500 93:11 error Unable to pressurise the IDS

Designjet 4500 98:02 error Switching to lower performance due to printhead quality

Designjet 5000 & Designjet 5500 error codesDesignjet 5000/5500 ffff ffff xxxxxxxx error

General firmware errorReturn to top of page

Designjet 5000 / 5500 ffff ffff 02b301b0 error

This error usually appears at the beginning of Printhead Alignment due to a firmware bug. If requent, upgrade firmware to A.02.xx

Request a service/repair estimateRequest a spare parts/maintenance kit price

Designjet 5000 / 5500 ffff ffff 01dcxxxx error

There is a problem with the I/O Card (happens during power up)Find HP Designjet driversView ink / paper / printhead prices

Designjet 5000 / 5500 ffff ffff 030d0170 or 030d0171 error

At power-up, the Printer thinks it is smaller than 42 inchesBuy a replacement DesignjetEmergency Designjet hire / renta l

















Designjet 5000 / 5500 ffff ffff 031609xx error

This error code only appears if the Main PCA was replaced without removing the media from the printer, because the firmware tries to find the last media information in the EEROM. Since the information cannot be found, this error code is displayed. Remove media and re-boot the printer.

Designjet 5000 / 5500 ffff ffff 03450097 error

If the Window is opened during the cutting operation, the Printer hangs and the Carriage suddenly stops. If you press any key on the front panel ffff ffff 03450097 may be displayed. Re-boot the Printer and make sure that the Window is never opened during the cutting operation. Upgrade to any A.02.xx firmware release

Designjet 5000 / 5500 ffff ffff 036000bd error

This firmware error code is related to the detection of the Printhead cleaners by the line sensor. It always happens during initialisation, while checking the Printhead Cleaners. In most cases, it is a problem of incorrectly inserted Printhead Cleaners, but it can also be caused by a service station fault.

Designjet 5000 / 5500 ffff ffff 036e0136 error

This is an internal general error code which can appear during the Printhead Alignment process. The chance of this error appearing is less than 0.5% and there is nothing wrong with the printer. Re-boot the printer and error code should not appear again.

Designjet 5000 / 5500 01002D error (Non-Continuable)

The main PCA cannot communicate with the Carriage

Designjet 5000 / 5500 010023 error (Non-Continuable)

EEROM Test failure

Designjet 5000 / 5500 010030 error 034c095e

This error code appears when the power supply detects a low spike (e.g. due to a temporary loss of tension). There is nothing wrong with the Printer. Re0boot the printer and error code should not appear again.

Designjet 5000 / 5500 010040 error

Error in Paper-axis Encoder quadrature Designjet 5000 / 5500 010041 error

Error in Scan-axis Encoder quadrature Designjet 5000 / 5500 010042 error

Error in Service Station-axis Encoder quadrature Designjet 5000 / 5500 010090 error (Continuable)

Error in Paper-axis Motor Encoder Designjet 5000 / 5500 010091 error (Continuable)

Error in Paper-axis Motor Encoder Designjet 5000 / 5500 010092 error (Continuable)

Mark Encoder position not detected on Drive Roller Designjet 5000 / 5500 011000 error

NIB Crash. Power printer off and on again using the power switch at the back of the printer


Designjet 5000 / 5500 040000 error 01E603D9

This is an error that is related to the parallel port. It happens normally in new printers and only once (it is unlikely to happen again). Even if the error appears again, there is nothing wrong with the Printer.

Designjet 5000 / 5500 050000 error (Continuable)

Lens has problems reading the Mark Encoder on the Drive Roller Designjet 5000 / 5500 050001 error (Continuable)

Lens has problems reading the Mark Encoder on the Drive Roller Designjet 5000 / 5500 06030C error

Bad line sensor Designjet 5000 / 5500 06040C error

Line sensor not connected correctly Designjet 5000 / 5500 0A0000 error

APS Failure Designjet 5000 / 5500 0A0010 error

APS Failure Designjet 5000 / 5500 0A0020 error

Error in calibrating the APS sensor Designjet 5000 / 5500 0A0030 error

Problem in Depressurizing Air System Designjet 5000 / 5500 0A0040 error

APS Failure Designjet 5000 / 5500 0A0050 error (Non-Continuable)

The printer had detected a leak in the Tubes System (should only appear in printers with the Ink Leak Detector installed)

Designjet 5000 / 5500 0A0060 error (Non-Continuable)

The Printer has detected a leak in the Tubes System (should only appear in printers with the Ink Leak Detector installed)

Designjet 5000 / 5500 0A0070 error (Continuable)

The Backup EEROM contents stored in the Hard Disk Drive are not consistent with the ones required by the firmware

Designjet 5000 / 5500 0B0000 error

Bad Ambient Temperature measured Designjet 5000 / 5500 0B0001 error

Bad humidity read Designjet 5000 / 5500 0B0002 error

Bad IDS pressure read


Designjet 5000 / 5500 0B0003 error

ADC0 Internal channels check Failure Designjet 5000 / 5500 0B0004 error

APS Failure Designjet 5000 / 5500 0B0005 error

APS Failure Designjet 5000 / 5500 0B0006 error

The trailing cable has been incorrectly connected Designjet 5000 / 5500 0B000X error

Unable to detect Fan (X= 7-Vacuum, 8-Cooling, 9-Aerosol)

Designjet 5000 / 5500 0B0010 xxxxxxxx error

This firmware error code is related to the detection of the printhead cleaners by the line sensor. It always happens during initialisation, while checking the printhead cleaners. In most cases, it is a problem of incorrectly inserted printhead cleaners, but it can also be caused by the service station.

Designjet 5000 / 5500 0B000A error

Primer Shutdown Error Designjet 5000 / 5500 0B000B error

APS Failure Designjet 5000 / 5500 0B000C error

Serial Device ADC test failure Designjet 5000 / 5500 0B000D error

24 V source test failure Designjet 5000 / 5500 0B000E error

At power-up, the Printer thinks it is smaller than 42 inches. Designjet 5500 0B000F error (Continuable)

Only applicable to Designjet 5500 series. Unable to detect the Heater. If this error appears, all settings related to the heater will disappear from the front panel.

Designjet 5000 / 5500 0C0030 error

Drop detect failure Designjet 5000 / 5500 0C0032 error (Continuable)

Drop detector not calibrated or the calibration settings have been lost


Error in Printhead Drop Detection. This error code appears when the Printer detects that the same area of nozzles do not work in different Printheads. The possible causes are either fibres or a piece of paper in the Drop Detector or that the Scan-Axis reference is incorrect

Designjet 5000 / 5500 0C00FF error

Print Mask could not be generated. The mask generation algorithm could not generate the print mask. Possible causes are memory corruption, print mode definition incompatible with mask restrictions (if using an external RIP). This cause is not likely to be the Printhead because if it was, the Printhead would be marked as XX21 REPLACE.



Primer not calibrated or the calibration settings have been lost Designjet 5000 / 5500 0C1001 error

Primer Shutdown Error Designjet 5000 / 5500 0D0000 error

No media profiles available Designjet 5000 / 5500 0D0000 033f019C

No media profiles available Designjet 5000 / 5500 0D0002 error (Continuable)

Insufficient memory to Initialize HPGL2/RTL. The minimum memory required is 96 MB so verify memory installed on the printer.

Designjet 5000 / 5500 0D0003 xxxxxxxx error (Non-Continuable)

This error usually appears at the beginning of printhead alignment due to a firmware bug. If error appears frequently upgrade to firmware release A.02.xx

Designjet 5000 / 5500 0D0004 xxxxxxxx error (Non-Continuable)

This is an internal general error code which can appear during the Printhead Alignment process. The chance of this error appearing is less than 0.5% and there is nothing wrong with the Printer. Re-boot the printer and the error code should not appear again

Designjet 5000 / 5500 0D0005 03180382 error (Non-Continuable)

After cutting the media, the Printer cannot deactivate the cutter

Designjet 5000 / 5500 0FXXXX error (Non-Continuable)

A firmware error has occurred

Designjet 5000 / 5500 0F0200 00b007bc error

This is an error related to an internal crash involving media profiles and memory Designjet 5000 / 5500 0F0200 00b007E5 error

Refer to System Error Code 0F0200 00b007bc Designjet 5000 / 5500 0F0200 01E603d2 error

This is an error that is related to the Parallel Port. It happens normally in New Printers and only once (it is unlikely to appear again). Even if the error appears again, there is nothing wrong with the printer

Designjet 5000 / 5500 0F0100 03180382 error (Non-Continable)

After cutting the media, the Printer cannot deactivate the cutter

Designjet 5000 / 5500 1f500XX error (Boot Failed)

This is an error related to the Hard Disk Drive, either the connections are bad or the Hard Disk Drive or the Main PCA are defective

Designjet 5000 / 5500 e50000 error

This is an error that is related to the Hard Disk Drive, either the connections are bad or the Hard Disk Drive and/or the Main PCA are defective.

Designjet T610, T1100, T1120Designjet T series 01.0:YZ error

Communication with Main PCA failedReturn to top of page

Designjet T series 01.1:YZ error Error in the Print Mech PCA


Designjet T series 01.2:YZ error

Failure reading acumen chip of an ISS.Find HP Designjet driversView ink / paper / printhead prices


Problem with the Carriage PCA.Buy a replacement DesignjetEmergency Designjet hire / renta l

Designjet T series 03:YZ error

Problem with Power Supply Unit

Designjet T series 03.0:10 error

Battery of Real Time Clock ran down Designjet T series 06:YZ error

Failure reading/writing NVM in Hard Disk Designjet T series 08:YZ error (excl. T1120)

No comms between Front Panel and Main PCA Designjet T series 11:YZ error

Trailing cable does not seem to be detected Designjet T series 21:YZ error

Fail moving Service Station Designjet T series 21.1:YZ error

Fail moving the Primer Motor of the Service Station Designjet T series 22.0:YZ error

Left Ink Supply Station error Designjet T series 22.1:YZ error

Left Ink Supply Station error



















Ink Setup failure (you must bring purgers) Designjet T series 2x.n:10 error

Ink supply error found during IDS diagnostic test Designjet T series 31:02 error

An error has been detected with the cutter Designjet T series 31:03 error

Paper is loaded. While testing cutter, paper should not be loaded Designjet T series 41:03 error

Media-Axis Motor failure Designjet T series 41:YZ error

Electrical fault or current limit in Media-Axis Motor Designjet T series 41.1:YZ error

Electrical fault or current limit in Media-Axis Motor Designjet T series 42:03 error

Scan-Axis motor failure Designjet T series 42:YZ error

Scan-Axis motor failure Designjet T series 44:YZ error (excl. T1120)

Electrical error with Aerosol Fan or a connection error Designjet T series 45:YZ error

An error with the Rewinder System has been detected Designjet T series 47:03 error

Star wheels motor error Designjet T series 47:YZ error


PPS system failure Designjet T series 51:YZ error

Window Sensor failure Designjet T series 52:YZ error

The printer has detected a problem with the Drop Detector Designjet T series 55:YZ error

Problem with the Line Sensor. The printer has detected a failure to access Line Sensor EEPROM. Designjet T series 56:YZ error

Drive roller analog encoder sensor fail or calibration failed


The Line Sensor of the printer is not functioning correctly. Either the line sensor shutter has failed to open, there is a failure to communicate with the Line Sensor, the Line Sensor is not calibrated correctly, or the firmware is not compatible with the Line Sensor.


The file format is incorrect and the Printer cannot process the job Designjet T series 63:YZ error

Input/Output problem through the Network interface of the formatter Designjet T series 64:YZ error

Input/Output problem through the USB port Designjet T series 65:YZ error

Memory Driver Internal I/O error, I/O Socket Manager Internal I/O error Designjet T series 68:YZ error

Loss of engine counters tracking Designjet T series 71:YZ error

Out of memory failure Designjet T series 71:04 error (T610 only)

Out of memory failure Designjet T series 71:19 error

Default Serial Number found in the main and backup NVM. It seems that both the Print Mech PCA and Hard Disk Drive have been replaced together


A service calibration must be performed Designjet T series 73:YZ error

Servo Error Designjet T series 74:YZ error

Error uploading firmware update file Designjet T series 74.1:YZ error

Error uploading media profile update file Designjet T series 75.21:YZ error

The spittoons (Left Spittoon, Service Station) have reached 80% capacity Designjet T series 75.22:YZ error

The spittoons (Left Spittoon, Service Station) are full Designjet T series 76:YZ error

Hard disk drive is full Designjet T series 77:YZ error

Web access application. the web server is not functioning correctly


Designjet T series 78:08 error

The job received can not be printed without borders on this paper Designjet T series 78:1:YZ error

Media settings area missing in media settings file Designjet T series 79:YZ error



Recoverable firmware error that does not stop the printing process


This error can occur because printer has been dropped during transportation, causing structural damage. Before troubleshooting check for structural damage.


Back tension servo shutdown (roll feeding) Designjet T series 85:YZ error

Problem finding the Drive Roller zero Designjet T series 86:YZ error

Possible paper jam Designjet T series 87:YZ error

Problem finding the Scan-axi encoder reading Designjet T series 93:YZ error

Unable to pressurize the Ink Delivery System. The ISS Motor does not move as expected Designjet T series 94:YZ error

Colour calibration error Designjet T series 94.1:YZ error

Profiling algorithm failed


Automatic backup print mode enabled

Designjet T770, Designjet T790, Designjet T1200, Designjet T1200HD, Designjet T1300, Designjet T2300, Designjet T7100

Designjet T series 01.0:YZ HCI queue does not end after 2 seconds - problem with formatter and/or main board Return to top of




error page


NVM backup: not found, read, write or read back error



Print mech PCA fault or NVM backup failureFind HP Designjet driversView ink / paper / printhead prices


Encoder seems to be wrongBuy a replacement DesignjetEmergency Designjet hire / renta l


Problem with the Carriage PCA


Problem with Power Supply Unit Designjet T series 05.1:YZ error

CPU Fan is stopped or burnt Designjet T series 06:YZ error

Main NVM failure - not detected, read/write failed or readback error Designjet T series 08:YZ error

Problem with the Front Panel Designjet T series 11:YZ error

Trailing cable does not seem to be detected Designjet T series 12.n:YZ error

Carriage & PCA Main doesn't detect pens Designjet T series 21:YZ error

Fail moving Service Station Designjet T series 21.1:YZ error

Service Station servo shutdown Designjet T series 22.0:YZ error

ISS left BPSO error. (Supplies 0, 1, 2). Designjet T series 22.1:YZ error

ISS left BPS1 error. (Supplies 3, 4, 5). Designjet T series 24:YZ error

Ink Setup failure (Ink Delivery System (IDS) Tubes purge failed).
















Designjet T series 26.n:YZ error

Order of Ink Supplies incorrect Designjet T series 27:YZ error

An error has occurred in Printhead detection Designjet T series 29.n:YZ error

An error has occurred in Printhead detection Designjet T series 31:YZ error

An error has been detected with the cutter Designjet T series 38:YZ error

An error has been detected with the Media Output Tray Designjet T series 41:YZ error

Electrical fault or current limit in Media-Axis Motor Designjet T series 41.1:YZ error

Electrical fault or current limit in Media-Axis Motor Designjet T series 42:YZ error

Electrical fault or current limit in Scan-Axis Motor Designjet T series 44:YZ error

Fan electrical fault, or not connected Designjet T series 45:YZ error

An error with the Rewinder System has been detected Designjet T series 47:YZ error


PPS system failure Designjet T series 51:YZ error

Window Sensor failure Designjet T series 52:YZ error

The printer has detected a problem with the Drop Detector Designjet T series 55:YZ error

Problem with the Line Sensor. The printer has detected a failure to access Line Sensor EEPROM. Designjet T series 56:YZ error



The Line Sensor of the printer is not functioning correctly. Either the line sensor shutter has failed to open, there is a failure to communicate with the Line Sensor, the Line Sensor is not calibrated correctly, or the firmware is not compatible with the Line Sensor.



The file format is incorrect and the Printer cannot process the job Designjet T series 62:YZ error

PC Interface Designjet T series 63:YZ error

Input/Output problem through the Network Card Designjet T series 64:YZ error

Input/Output problem through the USB port Designjet T series 65:YZ error

Memory Driver Internal I/O error, I/O Socket Manager Internal I/O error Designjet T series 66:YZ error

Cannot print file on current paper type. The paper type has changed since the file was sent, so the file cannot be printed on the paper type currently loaded.


Input/Output problem through a Firewire Port Designjet T series 68:YZ error

Loss of engine counters tracking Designjet T series 71:YZ error

Out of memory failure Designjet T series 71:19 error



Generic Firmware error Designjet T series 73:YZ error

Servo Error Designjet T series 74:YZ error

Error uploading firmware update file Designjet T series 74.1:YZ error

Error uploading media profile update file Designjet T series 75.1:YZ error

Preventative maintenance Kit #1 counter active (Scan Axis Components, Ink Supply Tubes, Trailing Cable, Carriage)


Preventative maintenance Kit #2 counter active Designjet T series 75.3:YZ error

Preventative maintenance Kit #3 counter active (Cutter Assembly) Designjet T series 75.4:YZ error

Preventative maintenance Kit #4 counter active


Hard disk drive is full Designjet T series 77:YZ error

Web access application. the web server is not functioning correctly Designjet T series 78:YZ error

Borderless printing not possible. Setting ignore Designjet T series 78:1:YZ error

Media settings area missing in media settings file Designjet T series 79:YZ error





Problem with paper advance Designjet T series 81.1:YZ error


Back tension servo shutdown (roll feeding) Designjet T series 85:YZ error


Possible paper jam Designjet T series 87:YZ error

Problem finding the Scan-axi encoder reading Designjet T series 93:YZ error

Unable to pressurize the Ink Delivery System Designjet T series 94:YZ error

Colour calibration error Designjet T series 94.1:YZ error



Automatic backup print mode enabled


Designjet Z2100, Designjet Z3200, Designjet Z5200, Designjet Z6200Designjet Z series 01.0:YZ error

Communication with Main PCA failedReturn to top of page

Designjet Z series 01.1:YZ error

Error in the Print Mech PCA



Failure reading acumen chip of an Ink Supply StationFind HP Designjet driversView ink / paper / printhead prices


Device I2C acumen Right Ink Supply Station failureBuy a replacement DesignjetEmergency Designjet hire / renta l


Problem with the Carriage PCA

Designjet Z series 03:YZ error

Problem with Power Supply Unit

Designjet Z series 03.0:10YZ error

Battery of Real time clock ran down


Failure reading/writing NVM in Hard disk

Designjet Z series 08:YZ error (or front panel is blank)

No communication between the Front Panel and the Main PCA.


Trailing cable does not seem to be detected


Fail moving Service Station


Fail moving the Primer Motor of the Service Station

Designjet Z series 2x.n:10 Ink supply error found during IDS diagnostic test. The n represents the ink supply that is failing. The ink supply


















error furthest to the left is always 0, and then they count up from left to right. Designjet Z series 22.0:YZ error





Right Ink Supply Station error


Right Ink Supply Station error


Ink Setup failure (you must bring purgers)

Designjet Z series 31:01 error

An error has been detected with the cutter


An error has been detected with the cutter


Paper is loaded. While testing the cutter, paper should not be loaded


Media-Axis Motor failure (likely due to friction or obstacles in the media path)


Media-Axis Motor failure (likely due to friction or obstacles in the media path)


Scan-Axis Motor failure (likely due to obstacles in the scan axis or electrical fault)


Scan-Axis Motor failure (likely due to friction or obstacles in the media path)


Fan electrical fault, or not connected


Star wheels motor error


Star wheels motor error


PPS system failure



Window Sensor failure


The printer has detected fibers in the Drop Detector


Problem with the Line Sensor (Tetris). The printer has detected a failure to access Line Sensor EEPROM.




The colour sensor ESP (spectrophotometer) of the printer is not working well. It could be a problem with the spectrophotometer, a communication problem between the spectrophotometer and Carriage PCA or the colour sensor shutter does not open properly


The file format is incorrect and the Printer cannot process the job

Designjet Z5200 62:YZ error PC interface issue. Power on and off. Get the latest version of the firmware.


Input/Output problem through the Network interface of the formatter


Input/Output problem through the USB port


Memory Driver Internal I/O error, I/O Socket Manager Internal I/O error

Designjet Z5200 66:YZ errorCannot print file on current paper type. The paper type has changed since the file was sent, so the file cannot be printed on the paper type currently loaded

Designjet Z5200 67:YZ error Input/Output problem through a firewire port


Loss of engine counters tracking





Designjet Z5200 72:YZ error Generic firmware error. Check that the printer has the latest firmware version - if not, update


A service calibration must be performed. Check the internal error code to see which calibration must be performed. To check the internal error code, press UP and CANCEL together while the error code is displayed


Designjet Z5200 73:YZ error Servo error


Error uploading firmware update file


Error uploading media profile update file

Designjet Z5200 75.1:YZ error

Preventative maintenance kit #1 counter active (Scan Axis Components, Ink supply tubes, trailing cable, carriage)


Preventative maintenance kit #2 counter active


The spittoons (left spittoon, service station) have reached 80% capacity


The spittoons (left spittoon, service station) are full


Hard disk drive is full


Web access application. the web server is not functioning correctly

Designjet Z5200 78:YZ error Borderless printing not possible. Setting ignored.


The job received can not be printed without borders on this paper

Designjet Z series 78:1:YZ error

Media settings area missing in media settings file





Designjet Z5200 81:YZ error Problem with paper advance


This error can occur because the printer has been dropped during transportation, causing structural damage. Before continuing with the 81:YZ troubleshooting, first look for structural damage.


Problem finding the Drive Roller zero

Designjet Z5200 84:YZ error Back tension servo shutdown (roll feedng)

Designjet Z series 85:YZ Problem finding the Drive Roller zero

error

Designjet Z5200 86:YZ error Possible paper jam


Problem moving the carriage, most likely due to a paper jam


Problem finding the Scan-axi encoder reading


Unable to pressurize the Ink Delivery System or the ISS Motor does not move as expected.


Colour calibration error



Designjet Z5200 98:YZ error Automatic backup print mode enabled

http://www.hpplotter.co.uk/designjet-errors.htm#4500


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