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Communication in Organizations. By: Elizabeth B. Oliveira. What is Organizational Communications?. Katherine Miller defines it as: - PowerPoint PPT Presentation
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Communication in Organizations
By: Elizabeth B. Oliveira
What is Organizational Communications?
Katherine Miller defines it as:
– “The Study of Organizational Communications involves understanding how the context of the organization influences communication process and how the symbolic nature of communication differentiates it from other forms of organizational behavior” (1).
Henry Fayol’s Theory of Classical Management
Fayol’s Theory Is concerned with the Managerial function of Organizing
It is based on two concepts
– Elements of ManagementConcerned with with Managers should do
– Principal’s of ManagementConcerned with how Managers should enact the Elements of Management
5 Elements of Management
PlanningLooking into Future to attain organizational goal
OrganizationArrangement of Employees and the evaluation of these employees
CommandGiving employees task in order to meet the organizational goal
CoordinationWorking together to accomplish a goal.
ControlEnsuring the organization is functioning as planned
Principals of Management
– Scholar ChainManagement should be in hierarchy
– Unity of CommandEmployee should receive orders from only one person
– Unity of DirectionProposes activities that have similar goals
– Division of LaborWork is it’s best when employees are assigned to a limited number of specialized tasks
– OrderAppoint places for each employee
– Span of ControlManagers are more effective if they have control of a limited number of employees
Weber’s Theory of Bureaucracy
Clearly defined HierarchyDivision of LaborCentralization of Decision MakingClosed SystemsImportance of RulesFunctioning Authority
– Traditional (Listen to people above you)
– Charismatic
Taylor’s Theory of Scientific Management
One best way to do the jobProper selection of workersAppropriate & Proper training of workers
Strict Division of Labor– Difference between Management & Workers
Principals of Organizational Power
Centralization– Organization most effective when central management has control over decision making & employee activities
Authority & Responsibility– Managers should hold authority & responsibility must accompany authority
Discipline– Organizational Members should be obedient to the rules of the Organization
Principals of Organizational Reward
Remuneration of Personnel– Employees should be rewarded for their work with appropriate salary & benefits
Equity– Employees should be treated equally
Tenure Stability– Job should guarantee sufficient time on the job for employees to achieve maximum performance
Principals of Organizational
AttitudeSubordination of Individual Interest to general Interest– Interests of the whole take precedence over interests of the individuals
Initiative– Employees must work in the best interest of the organization
Esprit de Corps– No dissension in the organizational ranks
Summary
Classical Organizational Theories all use a machine metaphor that conceptualize the organization as highly standardized, specialized, and predictable (Miller, 22).
Structure & job design in today’s organizations often reflect the ideas expounded many years ago by classical theorists (Miller, 22).
References
Miller, K. (2006). Organizational Communication. Belmont: Holly J Allen