CSUN presentatie GR@SP v0.3

8/7/2019 CSUN presentatie GR@SP v0.3

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IT Innovationwith Hearing

ImpairedChildren

Karin Slegers

Katholieke Universiteit Leuven

Pieter Duysburgh

Vrije Universiteit Brussel


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Agenda

Innovationthroughparticipatory design

Research with hearing impairedchildren

Design for hearing impairedchildren


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INNOVATIONTHROUGHPARTICIPATORY DESIGN


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What is participatory design?

User centred design

User is starting point, nottechnology

Participatory design

User is activelyinvolved in research & design


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Phases in participatory design

Inspirationphase

Designphase

PrototypePhase


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Participatory design methods


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Participatory design with hearing

impairedchildren

Twochallenges:

Children

Ivolvement in research & design shouldbefun

Important roleforparents, teachers, etc.

Hearing impairment

Many research & design methods are basedon ashared verbal language


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CASE: INNOVATIVE IT

APPLICATIONSFOR HEARINGIMPAIREDCHILDREN


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Inspirationphase

Designphase

PrototypePhase


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INSPIRATIONPHASE


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Agenda

Goal

Methods

Findings


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Goal: Map the world of experience ofhearing impaired children


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Methods

Observations

Expert interviews

Family interviews

Creative sessions


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Observations

Bookpresentationpassiveobservations

Summer camp

participatoryobservations


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Expert interviews

Psychologist

Sign language teacher

Living communities supervisor

CI expert

Educational expert


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Family interviews

Onlyonefamily

Twodaughters, onehard-of-hearing

Family interview + parent interview

Topics discussed:

Dailyactivities

Routines

School &recreation Problems

Coping


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Creativesessions

Background:

Verbal information processing

Reading comprehension

Empathy

FantasyOrexpressionthereof?


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Creativesessions

Goal:

understand how hearing impaired children dealwith visual stories

understand better to what extent thesechildren are able to make up stories anddetach themselves from what they have seenand experienced themselves


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Creativesessions

Step1: Fragments of favourite TV showsor movies

Observation of responses

Rating


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Creativesessions

Step 2: create& present stories

Visual storytelling comics

Presentation in spoken and/orsignlanguage


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DESIGN PHASE


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Agenda

Goal

Methods

Results


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Goal: translateinsightsintoconceptsfornewapplications


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Design teampsychologist, sociologists, communication scientists,engineers, developers, designers

Conceptual workshopsempathising workshop, ideation workshop

Concept evaluationspedagogicalinstitutes


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Empathy workshop

Goal: allow design team to step into theworld of experience of hearingimpairedchildren


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Empathy workshop

Step 1: Exhibition of insights


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Insights

Hearing

Some doctors give parents

the impression that their childrenwill be able to hear perfectly

again. We have to disappoint

them all the time.

Language

Sentences such as

if only I had brought

my umbrella are

tricky.

Develop-

ment

Hearing impaired children

miss out on the little daily

conversations parents have.That is how other children

learn a lot about norms and

values.

Education

Framing

Identitity

Are those elderly ladies still deaf?

What did they do wrong then?


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Empathy workshop

Step 2: Personaexercise

Whatwoulditbelike to be adeafchild?

Template Day in the life of

Problems

Dreams


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Empathy workshop

Step 3: Listing of user characteristics,problems and needs


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Ideation workshop

Goal: translateinsightsfrominspirationphaseintoconceptsfornew IT applications


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Ideation workshop

Step 1: Concept generation

Concept cards

Problem/need

Solution IT concept

Fun elements

Pass-throughprinciple


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Ideation workshop

Step 2: Creativesession

Scrapmaterial

Prototype creation

Presentation


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Concept evaluation

Design team

Discussion of technicalfeasibility of the 13concepts

8 concepts were retained


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Concept evaluation

Two care/pedagogicalinstitutes for hearingimpaired children

Presentation of 8 concepts

Focus groupevaluation Further refinement

5 concepts remained


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1. Reading assistant

Audiovisual supportVocabulary

Grammar


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1. Reading assistant

On different levels: word / sentence / paragraph / chapter

Content:

Teachers own material Textbooks

Magazines

Better understanding of educational needs

Local & distant learning


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2.Collage conversation

GestureSpoken word

Support of conversation

+ Alternatives:

Did you mean?


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2.Collage conversation

Device: Portable or interactive whiteboard

Setting:

At home At school

Conversation between parent and child

between teacher and student

between (hearing impaired) children


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3. Storytelling game

?

?

?

?

The Wald Disney Company


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3. Storytelling game

Different levels of difficulty

Cf. Choose your own adventure book

New scene in story works serves as inforcement


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4. Gesture game


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4. Gesture game

Sense of pride: I am good at this

The importance of personalization

For: Children

Family members

Individual

Track progression


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5.Intuitive composer

Buttons

Colors

Vibrations

Facial expression

Movement

Images

Visualization

Vibrations

Colors

Speech

Skills


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5.Intuitive composer

Both making and experiencing music intuitively

Multisensory

Improve speech skills Fluency & Accuracy

Similar device might improve sensorialdevelopment of young children


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NEXT STEPS


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Visualization of selectedconcepts

Storyboards

Scenarios

2nd, more specificcycle of participatorydesign process

(Co-)design and evaluationof prototypes


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[email protected]

[email protected]

Documents

CSUN presentatie GR@SP v0.3