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Curriculum vitae PERSONAL INFORMATION Mariana Teixeira Bruno Matias Praceta Florbela Espanca n.º 14 1º C, 2600-046 Vila Franca de Xira (Portugal) 925355349 [email protected] Attorney at law WORK EXPERIENCE 02/05/2016–30/06/2016 Trainee lawyer (not registered at Bar Association) Melo Alves Advogados, Lisboa (Portugal) Criminal Law Private Law 15/02/2016–29/04/2016 Trainee lawyer (not registered at Bar Association) Juliana Charrua, Advogada, Vila Franca de Xira (Portugal) Criminal Law Private law 23/12/2015–29/04/2016 Telemarketing assistant Randstad - Banco BPI, Lisboa (Portugal) Part-time Outbound: Customer's satisfaction surveys 06/08/2013–12/08/2015 Telemarketing assistant Randstad - Caixa Geral de Depósitos, Lisboa (Portugal) Outbound (at several languages: portuguese, english and french): Crédit recovery: Mortgage loans Personal loan Crédit card Inbound (at several languages: portuguese, english and french): Client's support Client's support at homebanking's service Client's support at crédit cards Client's support at CaixaImobiliário service 15/05/2012–15/12/2012 Attorney at law SPS Advogados, RL, Lisboa (Portugal) Banking law: Crédit recovery: Mortgage loans 6/7/16 © European Union, 2002-2015 | http://europass.cedefop.europa.eu Page 1 / 3

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Curriculum vitae

PERSONAL INFORMATION Mariana Teixeira Bruno Matias

Praceta Florbela Espanca n.º 14 1º C, 2600-046 Vila Franca de Xira (Portugal)

925355349

[email protected]

Attorney at law

WORK EXPERIENCE

02/05/2016–30/06/2016 Trainee lawyer (not registered at Bar Association)Melo Alves Advogados, Lisboa (Portugal)

▪ Criminal Law

▪ Private Law

15/02/2016–29/04/2016 Trainee lawyer (not registered at Bar Association)Juliana Charrua, Advogada, Vila Franca de Xira (Portugal)

▪ Criminal Law

▪ Private law

23/12/2015–29/04/2016 Telemarketing assistantRandstad - Banco BPI, Lisboa (Portugal)

▪ Part-time

▪ Outbound:

▫ Customer's satisfaction surveys

06/08/2013–12/08/2015 Telemarketing assistantRandstad - Caixa Geral de Depósitos, Lisboa (Portugal)

▪ Outbound (at several languages: portuguese, english and french):

▫ Crédit recovery:

▪ Mortgage loans

▪ Personal loan

▪ Crédit card

▪ Inbound (at several languages: portuguese, english and french):

▫ Client's support

▫ Client's support at homebanking's service

▫ Client's support at crédit cards

▫ Client's support at CaixaImobiliário service

15/05/2012–15/12/2012 Attorney at lawSPS Advogados, RL, Lisboa (Portugal)

▪ Banking law:

▫ Crédit recovery:

▪ Mortgage loans

6/7/16 © European Union, 2002-2015 | http://europass.cedefop.europa.eu Page 1 / 3

Curriculum vitae Mariana Teixeira Bruno Matias

▪ Personal loan

▪ Crédit cards

▪ Insolvency's proceedings:

▫ Revitalization process of companies

01/05/2009–31/07/2009 Human Resources AdministrativeAssociação SOL NASCENTE, Lisboa (Portugal)

▪ Customer Service

▪ Front desk clerk

▪ Secretary

▪ Files' organization

▪ Drafting employment contracts

EDUCATION AND TRAINING

GraduationFaculdade de Direito da Universidade de Lisboa, Lisboa (Portugal)

▪ Law degree

Entered in Law Master in Private Law (Direito das Empresas e do Trabalho) at ISCTE-UL Instituto Universitário de Lisboa - beggining at September 2016

PERSONAL SKILLS

Mother tongue(s) Portuguese

Other language(s) UNDERSTANDING SPEAKING WRITING

Listening Reading Spoken interaction Spoken production

English B2 B2 B2 B2 B2

10th Certificate

French A2 A2 A2 A2 A2

Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient userCommon European Framework of Reference for Languages

Communication skills ▪ Excellent ability of written expression in mother tongue

▪ Writing and speaking in two foreign languages: English and French

▪ Consistent, assertive and objective in written and oral communication

Organisational / managerial skills ▪ Organized, dynamic, careful, rigorous and responsible

▪ Capacity for self-assessment and self-criticism

▪ Capacity for coordination and organization in stressful situations

▪ Ability to coordinate and organize in labor situations multifunctionality

Job-related skills ▪ Good ability to analyze and solve many problems by evaluating various options

▪ Patient and persistent in solving problems

6/7/16 © European Union, 2002-2015 | http://europass.cedefop.europa.eu Page 2 / 3

Curriculum vitae Mariana Teixeira Bruno Matias

▪ Dynamic, pro -active and focused

▪ Self- motivated and good motivational capacity in a work environment

▪ Good capacity for learning and self- training in meeting the company's objectives

▪ Basic user in the user optics

▪ Solid knowledge in windows system (internet , mail tools and Microsoft Windows)

Digital competence SELF-ASSESSMENT

Information processing

CommunicationContent creation

SafetyProblem solving

Independent user Independent user Independent user Independent user Independent user

Digital competences - Self-assessment grid

ADDITIONAL INFORMATION

▪ Member of the Faculty of Law Students Association of the University of Lisbon

▪ Volunteering at nursing home institution

▪ Participation in beneficent events, for instance, fashion shows to help institutions of youth and children at risk

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