Joao Filipe de Brito Ramos Mota

Personal Data Marital status: Married Nationality: Portuguese Date of Birth: 26 /06/1970 Identity Card NR.: 8887742, Lisbon Passport: M 632313 Driver’s Licence: L – 1226826-0 of 12/05/89 (Cat A,

B, C, D, E)

Education Degree in Mechanical Engineering – Automotive Production at the “Instituto Politecnico Autonomo” (Autonomous Polytechnic Institute).

Bachelor in Electromechanical Engineering – Automotive at the “Instituto de Electromecanica e Energia” (Energy and Electro-Mechanic Institute)

Languages English: Fluent written and spoken, British Council Spanish and French: fluent written and spoken German: beginner ( beginner )

Computers Good knowledge of Windows (Excel, Word, Power

Point)

Auto Cad,

Special MB software and applications

Specialised Training(Business)

“Effective Supervisory Skills – Team Leadership” Diagnosis sytems for MB Products Electrical systems for MB products Engines, gear boxes and axles for MB products Finance for Non-Financial Managers

Conflict Management

43E West Coast RoadSingapore 126809Mobile:+65 8186 1159E-Mail: joao_mota@ymail.com

Professional Experience

(summary)

Professional Experience

15 year’s experience in the Automotive Industry area, working with a different range of products such as passenger cars, trucks, off-road machines, marine application, and buses in the After Sales sector in Portugal and with 10 years international experience in the South East Asia region and Middle East Regional Manager Experience in managing different areas for the After Sales business such as Warranties, Spare parts coordination, Training, Body Building Advisory, Coordination with the different factories to report and implement technical solutions for field technical problems. Dealing with customers, country offices and workshops in order to manage the After Sales BusinessWork together with the factories and the head office in order to elaborate strategic plans for the South East Asia and Middle East regions

Sept. 91 - Dec. 91 - TECNILUZ - Becker Auto RadioCar Electrician – Install and repair auto radio, car phone and alarm systems in passenger cars, vans and trucks. Jan. 92 - Aug. 98 – Companhia Portuguesa Radio Marconi Group Telecommunications Technician – At the technical department of the International Telecommunications Company from Portugal, with worldwide connections. Sep. 98 - Feb. 99 – S.T.E.T. Caterpillar Electrician – Repair and install electrical equipment and devices in all the range of Caterpillar machines. Mar. 99 - May. 00 – SGS Sociedade Geral de Superintendencia Metrology technician – Inspect and calibrate fluid tanks at the Portuguese refinery’s facilities and tanks for truck fluid carriers in order to calculate the correct volume of fluid and the work condition of the equipments June 00 - Nov. 02 – Agricel Comercio e Industria de Maquinas After Sales Manager – Responsible for all the After Sales issues of the company, workshop management, technical reports, communication with the factory representatives, warranties and parts. Dealing with Detroit Diesel (Diesel 4 stroke and 2 stroke ), Allison, MTU and Yanmar products. Dec. 02 - Apr 03 – SLC - ToyotaAfter Sales Manager – Manage all the issues from the dealer, workshop and parts

May 03 – Aug 05 – EvoBus Portugal ( Daimler Group )After Sales Manager – Responsible for managing all technical issues, communication with the dealers, costumers and the factory representatives, warranty approval for special cases

Sep. 05 – Jun 09 – Daimler South East Asia ( Daimler Group )Regional Manager – Responsible for managing all the issues related with the after sales business for the bus & coach products for the South East Asia region, comprising the following countries:

Singapore Malaysia Thailand Philippines Vietnam Bangladesh Indonesia Brunei Sri Lanka Cambodia

. This involves the following responsibilities: Management of all the communication between the

different factories that supply products for the region and its different countries

Manage and plan the annual training calendar for the region,

Perform introduction and product training Make technical reports to the factories and later

plan and implement the technical solutions, Manage the warranty special cases with the

different factories Body Building advisory and respective follow-up. Make monthly reports related to the Afters Sales

activity

Jul 09 – Jun 13 – Daimler Middle East & Levant ( Daimler Group )Fleet Coordinator Manager – Responsible for a fleet of 105 buses under a full maintenance contract with the EvoBus GmbH operating in Abu Dhabi. Main tasks and responsibilities:

Assure the permanent availability of 95% of the fleet

Coordination of all payments, repairs, factory campaigns and service measures on the fleet.

Support in spare parts, planning, claim

management, monthly reports to the factory with all R&M Contract issues and Technical training.

For special cases, support the other countries in the Middle East Region, regarding Technical problems and technical solutions in the field.

Jul 13 - …. – Daimler South East Asia ( Daimler Group )Fleet Coordinator Manager – Responsible for a fleet of 1000 buses operating in Singapore city divided by 3 operators.Located directed at the Singapore dealer and making the bridge with the Regional office and EvoBus GmbH.Main tasks and responsibilities:

Assure a high level of availability of the fleet Coordinate all service measures and campaigns, in

regards to spare parts and fleet planning for implementation

Develop and report to factory specially own developed solutions for particular problems in the fleet in operation

Plan and implement the mentioned solutions Perform specific training to the Team for diagnosis

and repair of the different systems in the buses All kinds of technical and repair support Elaboration of technical bulletins for specific issues Technical reporting to EvoBus GmbH

Technical training for the “French speaking “ countries in the Asia Pacific region.