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LLUS TORRES GABALD
Barcelona, 27/02/1985
Marques de Setmenat, 50, 1 3
08029 Barcelona
Mobile: +34 650 317 390Email: [email protected]
Linkedin:
http://es.linkedin.com/pub/llus-torres-gabald/1a/691/b92/en
BUSINESS PROFILE
Certified Chemical Engineer at the University of Barcelona.
Experience as an analyst of
commodities in the Quality Control Dept. at Clariant Ibrica.
Experience as a lab
technician in the R & D Dept. of resin products at BASF
Construction Chemicals Spain
(BCC)
In these two positions I developed leadership skills motivating
the team to achieve our
goals. I also developed a broad capacity for process analysis
and troubleshooting.
PROFESSIONAL EXPERIENCE
09/2012-12/2012: Call Center agent at GDCC in Rotterdam
(Holland).My main duties included answering customer inquiries,
solving their problems, upselling
and setting up appointments for clients.
- Advice on industrial products.- More than 50 calls a day with
clients.- High rate of satisfaction with the service response.-
Solving customer problems.
01/2012-06/2012: Lab technician in the quality control
department at CLARIANT IbricaProduccin, S.A.
Application of analytical techniques to determine raw material
parameters (commodities)
such as:
- Thin Layer Chromatography, Spectrophotometer (IR), Water
determination (KarlFischer), pH meters, ultrasonic bath, colour
Partner, Viscometers "Brookfield",acidity indices, iodine,
refraction. Use of "Titroprocessor" to calculate
concentration.
- Safety inspections and attendance at LRP
courses.07/2009-06/2010: Lab technician in the R & D department
of resin products at BASFConstruction Chemicals Spain, (BCC).
Development of new products with different objectives:
- Reducing costs of materials based on epoxy and polyurethane
resin maintainingtheir physical and chemical properties.
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- Adaptation of polyurethane based materials under regulation RD
226/2002.- Formulation of new colours.- Completion of Quality
Inventory at the factory, including analysis of
procedures and recommendations for improvement.
- Preparation of reports and demonstrations of quality
procedures for customers.Application of analytical techniques
related to epoxy based paints and polyurethane such as:
- IR Spectrophotometer, Colorimeter, pH meters, density meters,
viscometers"Brookfield" hardness "shore" and gel-time. analysis
"Taber" and "Zuik".
Achievement:
- Saving 300.000 Euros yearly by developing new products.-
Increase in the costumers satisfaction level with the product from
96% to 99%.- Solving product security problems, that temporarily
stopped the production in the
plant
12/2007-07/2009: Computer Assistant, Faculty of Biology,
University of Barcelona.
Work with installation, maintenance, support of software and
troubleshooting and program
installation both in windows and linux environments.
2003 / 2007: Part Time
- Administrative Assistant in the company Iberlibros S.L.
- Administrative Assistant in the company Gesfinca S.L.
- Tutor of ESO (Secondary School), high school and university
students
- Shop assistant at El Corte Ingls (Local chain of department
stores).
STUDIES
09/2005-07/2011 M.Sc. Chemical Engineering - University of
Barcelona, (Spain)
Separation Operations, Chemical Reactors, Industrial Chemistry,
Simulation and
Optimisation of Chemical Processes, Control and Instrumentation
of Chemical Processes,
Physics, Thermodynamics, Numerical Methods, Statistics, Material
Science, TransportPhenomena, Chemical Kinetics, Fluid Circulation,
Heat Transfer, Food Technology,
Environment Technology, Equipment and Plant Design, Economics
and Industrial
Scheduling, Industrial Engineering and Inorganic, Organic,
Analytical Chemistry.
09/2010-07/2011 Masters in Environmental Technology- University
of Padova,(Italy)
Coastal protection and environmental law, Environmental
Technology. Thermotechnics,
Electrotechnics, Waste treatment, Chemical Plant Investment,
Safety and risk analysis.
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IT
Operating systems: Linux (Ubuntu), Windows, Apple iOs,
Software: Microsoft office package; XP, Vista, 7. ProSimPlus,
Matlab, Aspen, CES
EduPack, AutoCAD, SAP Management.
Programming languages: FORTRAN, Java.
LANGUAGES
English: Fluent written and spoken. Spanish: Native. Catalan:
Native. Italian: Fluent written and spoken.
OTHER INFORMATION
Driving license type A and B.
