CURRICULUM

VITAE

OF

SHAILENDRA

JAGDEW

PERSONAL DETAILS:

SURNAME: JAGDEW

FIRST NAME: SHAILENDRA

IDENTITY NUMBER: 9011295226086

GENDER: MALE

MARITAL STATUS: SINGLE

NATIONALITY: SOUTH AFRICAN

LANGUAGE: ENGLISH

DRIVERS LICENCE: YES (CODE 8)

RESIDENTIAL ADDRESS: 38 SOUTHGATE DRIVE

SOUTHGATE

PHOENIX

POSTAL ADDRESS: AS ABOVE

CONTACT NUMBERS: HOME 031 539 6316

CELL 076 394 2822

EDUCATIONAL QUALIFICATIONS:

SECONDARY SCHOOL: GREENBURY SECONDARY SCHOOL

GRADE: 12

SUBJECTS: ENGLISH HOME LANGUAGE

AFFIKAANS FIRST ADDITIONAL

MATHEMATICS

LIFE ORIENTATION

ACCOUNTING BUSINESS

STUDIES INFORMATION

TECHNOLOGY

LEADERSHIPS: PREFECT (2007/2008)

TERTIARY QUALIFICATIONS:

INSTITUTION: iSolve Learning Solutions Durban

QUALIFICATION: MCSA SQL 2014(MICROSOFT CERTIFIED

SOLUTIONS ASSOCIATE)

CONTACT PERSON: ANEL HOOLE – 082 813 1356

031 277 2000

I also have a few Certificates that I have obtained in my employment currently with My company Lexis Nexis which is as follows:

Excel 2007 Formulas and Functions

Advanced Data Management in Excel 2007

Applying Basic Data Formatting in Excel 2010

Basic Presentation Skills: Delivering a Presentation

Analyzing Data with What-If Analysis in Excel 2010

Databases and Relational Databases

Business Analysis: Introduction to Requirement Analysis

Business Analysis: Solution Assessment and Validation

EMPLOYMENT RECORDS:

EMPLOYER: LEXIS NEXIS SA

POSITION: REFCHECK SPECIALIST

PERIOD: SEPTEMBER 2014 TILL DATE

CONTACT PERSON: VINO NAIDOO – 031 268 3176

084 529 1169

DUTIES IN POSITION:

PROVIDING TECHNICAL SUPPORT TO CLIENTS OF THE COMPANY.

TROUBLESHOOTING SOFTWARE ERRORS AND SOLUTIONS.

PROVIDING PROMPT RESPONSE TO CUSTOMER QUERIES.

REPORTING ON CLIENT VERIFICATION PROGRESS.

EMPLOYER: LEXIS NEXIS SA

POSITION: COLLECTIONS CLERK

PERIOD: JUNE 2014 TO SEPTEMBER 2014

CONTACT PERSON: SUNIL SINGH – 031 268 3276

DUTIES IN POSITION:

LIASING WITH CLIENTS TO ENSURE CORRECT RECORDS ARE MAINTAINED.

PROVIDING INVOICES AND STATEMENT TO CLIENTS TO KEEP THEM INFORMED OF

ACCOUNT STATUS WITHIN THE COMPANY.

NEGOTIATING FOR PAYMENT ARRANGEMENTS AND MANAGING THE ACCOUNT

AGE CYCLE WITHIN THE BUSINESS TO ENSURE ONGOING RELATIONSHIP.

EMPLOYER: JDG TRADING FINANCIAL SERVICES

POSITION: FINANCIAL SERVICES SUPERVISOR

DEPARTMENT: INBOUND AND PRE TRACE

PERIOD: NOVEMBER 2012 TO MAY 2014

DUTIES IN POSITION:

ENSURING POLICIES AND PROCEDURES ARE ADHERED TO AT ALL TIMES.

MEETING COMPANY TARGETS AND DEADLINES THAT ARE GIVEN OUT ON A DAILY

AND MONTHLY BASIS.

COACHING STAFF AND MNAGING PERFORMANCE TO ENSURE COMPANY GOALS

ARE MET.

CREATING AND MANAGING OF STAFF SCHEDULES AND BUSINESS PROCEDURES.

PREVIOUYS POSITION: FINANCIAL SERVICES SUPERVISOR

DEPARTMENT: OUTBOUND

PERIOD: 3 YEARS (2010 MAY - 2012 NOVEMBER)

DUTIES IN POSITION:

ENSURING POLICIES AND PROCEDURES ARE ADHERED TO AT ALL TIMES.

MEETING COMPANY TARGETS AND DEADLINES THAT ARE GIVEN OUT ON A DAILY

AND MONTHLY BASIS.

COACHING STAFF AND MNAGING PERFORMANCE TO ENSURE COMPANY GOALS

ARE MET.

CREATING AND MANAGING OF STAFF SCHEDULES AND BUSINESS PROCEDURES

PREVIOUS POSITION: CONSULTANT

DEPARTMENT: OUTBOUND

PERIOD: 1 YEAR (APRIL 2009-MAY 2010)

DUTIES IN POSITION:

ENSURING PRODUCTIVITY STANDARDS ARE MET DAILY, WEEKLY AND MONTHLY.

MEETING OF DEADLINES WITH TASKS GIVEN.

OBTAINING OF STANDARDS/ TARGETS SET AT THE BEGINNING OF EACH MONTH WHICH

IMPACTS DIRECTLY ON BUSINESS BUDGETS AND PROFITS.

ADHERING TO COMPANY POLICIES AND PROCEDURES.

REASON FOR LEAVING: COMPANY RETRENCHMENT

CONTACT PERSON: JD FINANCIAL SERVICES MANAGER

NOLENE CHETTY – 084 822 6115