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Curriculum Vitae
PERSONAL INFORMATION Zoran Turkalj
Janka Matka 39, 47000 Karlovac, Croatia
095-904-3309
Sex Male | Date of birth 27/04/1978 | Nationality Croatian
JOB APPLIED FOR F&D Operations ManagerWORK EXPERIENCE
March 2015 – November 2015
April 2011 – June 2014
August 2009 – February 2011
Assistant F&D ManagerFalkensteiner Family Hotel Diadora 4****
In charge of all F&D operations. Including 1 a la carte restaurant, all day dining restaurant up to 900 guests, Pool Bar, Hotel Bar and Room Service.
Challenging employees to achieve optimum revenue and service level per employee
Implementing standards of operations and On Job Skills trainings on daily basis. F&D department Master Trainer
Achieving outlets revenue goals by executing marketing and sales strategies as established in the business plan
Assistant F&B ManagerRadisson Blu Hotel Split 4****
In charge of all F&D operations. Including 2 a la carte restaurants, breakfast restaurant up to 450 guests, Hotel bar, Pool Bar and Room Service
In absence of the F&D Manager fully in charge of the F&D department. Team of 100 employees
Assisting F&D Manager in creating Business Plans and yearly budget Fully in charge of Banqueting Operations. 6 meeting rooms and Ball room up to 350
delegates Fully in charge of beach operations as Beach Manager Challenging employees to achieve optimum revenue and service levels per employee Implementing standards of operations and On Job Skills trainings on daily basis. F&B
department Master Trainer Achieving restaurant revenue goals by executing marketing and sales strategies as
established in the business plan
Assistant F&D ManagerRadisson Blu Al Mahari Hotel Tripoli 5*****
In charge of all F&D operations. Including 3 a la carte restaurants, breakfast and buffet restaurant up to 250 guests, Hotel bar, Pool Bar, Executive lounge and Room Service
Assisting F&B Manager in creating Business Plans and yearly budget In absence of the F&B Director fully in charge of the F&B department. Team of 150 employ-
ees Fully in charge of Banqueting Operations. 9 meeting rooms and Ball room up to 600
delegates Planning and executing of outside caterings from major diplomatic events (International Em-
bassies, Government Protocol) Implementing standards of operations and On Job Skills trainings on daily basis. F&B
department Master Trainer
© European Union, 2002-2015 | europass.cedefop.europa.eu Page 1 / 2
Curriculum Vitae
EDUCATION AND TRAINING Hospitality school Karlovac, 1996 OJS certified trainer
PERSONAL SKILLS
Mother tongue(s) Croatian
Other language(s) UNDERSTANDING SPEAKING WRITING
Listening Reading Spoken interaction Spoken production
English C1/2 C1/2 C1/2 C1/2 C1/2
Communication skills Very communicative person, strongly oriented to team work with high ability of adapting to new environment
Organisational / managerial skills Naturally oriented to lead Independent and self-initiator Reliable and result oriented
Driving licence B
References Maik Schaefer, General Manager, Radisson Blu Media Harbour Hotel, Düsseldorf Tel:+49 2113 1119 13210 Email: [email protected]
Alberto Falsetta, Hotel Manager, Park Inn Dunabe, Bratislava Tel: +421910826337 Email: [email protected]
© European Union, 2002-2015 | europass.cedefop.europa.eu Page 2 / 2
