Name- Amit Pandey E-mail :amit.pandey181091@gmail.com| Mob :09717849270

Dob :8th December 1991

Career ObjectiveTo begin with a captivating working environment where I can share and improve my dynamism towards the professional

growth and success of the organization.

Career Synopsis

Dynamic and confident professional with an experience of 5 YEAR in hotel industry. A proactive and self-motivated individual. Keen in learning new things and sharing thoughts with others.

Professional LearningFood and Beverage Department:

1) Banqueting 2) Restaurants 3) Room Service4) Coffee Shop/ Bakery section 5) Bar 6) Function Planning7) Sale Promotion

WORKING EXPERIENCE

Company Name The Landmark Towers, Kanpur. A 5 star luxury hotel with an inventory of 128 well equipped rooms and 6 F&B outlets

Designation (Dept) Restaurant Manager

Duration From: November, 2015 To : CURRENTLY WORKING

Company NameLemon tree Premier, Gurgaon an Upper Upscale segment of Lemon Tree Hotel Company with an inventory of 81 rooms and 4 F&B outlets.

Designation (Dept) Assistant Manager F&B

Duration From: October, 2014 To: August, 2015

Company Name Lemon Tree Hotel Whitefield, Bangalore with an inventory of 130 rooms and 4 F&B outlets

Designation (Dept) Assistant Manager F&B

Duration From: April, 2014 To: September, 2015

Key Responsibility Areas

To ensure that the outlet is managed efficiently according to the established concept statement, providing a courteous, professional, efficient and flexible service at all times,

following LEMON TREE HOTELS, Standards of Performance.

To ensure that the various type of functions achieve a level of service second none in Bangalore.

To have a full working knowledge and capability to supervise, correct and demonstrate all duties and tasks in the assigned Place of Work to the standard set.

To assign responsibilities to subordinates, implementing Multi-Tasking principle and to check their performance periodically.

To be constantly involved in the operation

To establish and strictly adhere to the par stocks for all operating equipment, supplies, Inventoried items, and to ensure that the outlet is adequately equipped.

To conduct monthly inventory checks on all operating equipment and supplies.

To control the requisitioning, storage and careful use of all Operating Equipment and Supplies.

To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives.

To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.

To establish a rapport with guests maintaining good customer relationship

Professional Certifications / Training / Workshop / Industry ExposureTraining:

Have successfully completed Management Trainee Program from Lemon Tree Hotels.

Duration: As an Assistant Manager from 1st of April 2014 – 30th August 2015. As Management Trainee from 1st of July 2012- 31th March 2014.

Achievement

Have leaded the catering team for international T20 Match in Jan’17.

Have gone through the TTT (Train the Trainer Program).

Received Leader of the month award.

Have won 1st prize in Front Office Quiz.

Education

PURSUED BACHELOR OF HOTEL MANAGEMENT FROM WELCOMGROUP GRADUATE SCHOOL OF HOTEL ADMINISTRATION, MANIPAL

Academic Project / Dissertation

Have done a dissertation project on “Wine Tourism in India”.

Personal Strength A spontaneous worker who takes initiative and

excels in dynamic group environments. Proven track record in delivering quality dining

service. Excellent communication and guest/employee

relation skills. Strong ability to provide effective leadership to

achieving desired goals.

Excellent proactive attitude to work. Remarkable organizational and time management skills.

Remarkable ability to work a varied schedule, including weekends, holidays and evenings.

Exceptional knowledge and understanding of food, beverage, and labour objectives.

Uncommon ability to set an appropriate image and role model that represents the image and work style that is reflective of the hotel's values and culture.

A highly motivated leader who motivates the team and brings out the best in them.

S

Personal InformationMarital Status : Single

Nationality : Indian

Language Proficiency : English, Hindi, Elementary French

Computer Skills : MS Office, I have also good knowledge of computer installation and internet & E-mail

Father’s Name : Mr. P.K. Pandey

Address : 228/7 Babu Purwa Kidwai Nagar, Kanpur

I hereby declare that the all information given is best to my Knowledge and belief.

Place : (AMIT PANDEY)