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Developing An Action Plan
Seungjun Kim and Mat Morgan
National Youth Council
Welcome!
• Introductions
• Recap on Saturday’s Ideas
• Session Objectives
Session Objectives
• Understand the components of an Action Plan
• Develop ideas on filling gaps at your field unit
• Create an Action Plan to take back to your field unit to enhance your service delivery
General Framework: Action Plan
• Activity – objectives / results
• Timeframe
• Person(s) Responsible
• Budgeting – estimating costs
• Marketing/Communications
Objective Timeframe Responsibility BudgetMarketing
Communications
Objectives / Results
• Mission-related
• SMART
• Direct vs. Indirect
Objective Timeframe Responsibility BudgetMarketing
Communications
SMART
• Specific
• Measurable
• Acceptable
• Realistic
• Timeframe
Objective Timeframe Responsibility BudgetMarketing
Communications
Results: Direct vs. Indirect
• Direct – (quantitative)– training 300 youth at the NYI
• Indirect – (qualitative)– Facilitating networking experience,
strengthening collaboration with youth advisors and youth volunteers
Objective Timeframe Responsibility BudgetMarketing/
Communications
Example: NYI 2008 - Objectives
• Generate a customized learning experience for youth and young adult volunteers that present’s tracks for multiple skill levels.
• Provide critical tools and resources that build capacity and strengthen youth involvement in key areas of service delivery
Objective Timeframe Responsibility BudgetMarketing/
Communications
Example: NYI 2008 – Results
• II.1. promote key strategic initiatives available at national level on the five (5) lines of business
• II.2. develop three different training tracks in accordance with the Red Cross level of experience
• II.3. develop new soft skills sets and professional development opportunities fro young volunteers and their coordinators
• III.1. provide youth and young adult volunteers with critical Red Cross specific information
• III.2. Fostering the collaboration youth volunteers and coordinators and enable chapters teams to develop concrete action plans
Objective Timeframe Responsibility BudgetMarketing
Communications
Design objectives and identify the projected results for your initiative
Group Activity
Time Frame
• Time frame– Set a realistic time frame– Benchmarks
Objective Timeframe Responsibility BudgetMarketing/
Communications
Example: NYI 2008
• Timeline: (Examples of key tasks)’07 August – October Evaluation NYI 2007, budgeting,
finding the location for 2008’07 November – ’08 January Identify NYI theme,
Develop workshop frameworks, form NYI committees’08 February – April Generate /disseminate marketing
materials, workshop/presentations due, finalize schedule and develop program booklet
May National Youth Institute!
Objective Timeframe Responsibility BudgetMarketing/
Communications
Responsibility
– Project / tasks leads– Staff and leadership volunteers
• Who are the key decision-makers?
– What are their roles?– Delegation of tasks
Objective Timeframe Responsibility BudgetMarketing/
Communications
Example: NYI 2008
Key stakeholders
National Youth Council,
St. Louis Chapter,
Youth & Young Adults Programs & Services,
American Red Cross Senior Leadership
Responsibility – National Youth Council
Leads– NHQ and St. Louis
Chapter Staff– Committee Leads
Objective Timeframe Responsibility BudgetMarketing/
Communications
Group Activity:
Design the time frame for your initiative
Break
Questions?
Budgeting
• You have a great idea and a realistic action plan …but you need money to make it happen.
• Don’t give up. Get creative!
• Set aside time to go after the resources you need
Objective Timeframe Responsibility BudgetMarketing/
Communications
Budgeting
Preliminary steps: • Decide on your project• Develop a clear picture of what you will be doing and why it’s
important (what is the impact )• Brainstorm a list of everything you will need to carry out the project• Figure out what you already have, what can be donated, and what
you will need to pay for• Plan enough time to solicit in-kind donations
Objective Timeframe Responsibility BudgetMarketing/
Communications
Budget Categories
• Room rental
• Materials or supplies– Printing or copying
• Transportation
• Refreshments
• Equipment
• Staff wages
• Recognition items
• Entertainment
Objective Timeframe Responsibility BudgetMarketing/
Communications
Budgeting
Planning your budget: Research costs
– Online– At stores – Ask friends and colleagues
• Estimate what you will spend • Create a spreadsheet • Update document during and after project is over
Objective Timeframe Responsibility BudgetMarketing/
Communications
Fundraising
• Prepare your rationale and budget• Tell your story
– Use media if possible (photos, videos) – Make the case!– Practice your story on friends and family
• Choose your fundraising methods– Solicit individuals or businesses– Hold an event– Sell a product– Apply for a grant
Objective Timeframe Responsibility BudgetMarketing/
Communications
Fundraising
Tips to increase your impact• Ask someone to match the money you raise
• Beware of time consuming events
• Learn about other successful fundraisers and copy them
• Follow the solicitation cycle
Objective Timeframe Responsibility BudgetMarketing/
Communications
Fundraising: Solicitation Cycle
Fundraising: Solicitation Cycle
• Identify your prospective donors
• Do some research– What other causes do they give to?– Who are they friends with?
• Use your information to identify possible connections
Objective Timeframe Responsibility BudgetMarketing/
Communications
Fundraising: Solicitation Cycle
Develop strategies:• Offer opportunities for prospective donors to become
familiar with your cause via:– Correspondence (phone, e-mail, mail) – Events
• Ask current Red Cross donors for advice and/or connections
Objective Timeframe Responsibility BudgetMarketing/
Communications
Fundraising: Solicitation Cycle
• Ask for the gift
• Thank the donor(s)
• Recognize him or her publicly if appropriate
• Keep in touch: update the donor on your progress/results
Objective Timeframe Responsibility BudgetMarketing/
Communications
Fundraising: Getting Started
• Solicitation – Make a list of prospects– Prepare your pitch – Make phone calls or set up meetings– Always follow up
• Events– Brainstorm ideas– Create high visibility
Objective Timeframe Responsibility BudgetMarketing/
Communications
Fundraising: Getting Started
• Products– Brainstorm ideas– Research costs
• Grants– Research community
agencies • Business association,
Kiwanis, etc.
– Look online• www.ysa.org
Objective Timeframe Responsibility BudgetMarketing/
Communications
Fundraising: Resources
• Red Cross volunteers and employees– Board members – Development staff– Chapter CEO– Your fellow youth volunteers
• Friends with fundraising experience• Internet
– Youth Service America, Youth Venture, Do Something
Objective Timeframe Responsibility BudgetMarketing/
Communications
Example: NYI 2008
• Expenses– Logistics– Training & Conference
Materials– Events
• Revenue– Grants : State Farm – NYI Registration Fee
$75
Objective Timeframe Responsibility BudgetMarketing/
Communications
Group Activity:
Design the budget for your initiative
Communicating, Marketing and Branding Your Plan
Objective Timeframe Responsibility BudgetMarketing/
Communications
Communication Strategy At a Glance
Know Your Stakeholders
Identify Your Target Audiences
Customize Your Message
• Know your target groups’ wants and needs
• Use the right language
• Use what you have
Build a Communications Strategy
Apply the Red Cross Brand
• Brand – tells people what an organization is and what benefits it delivers– The American Red Cross helps people
prevent, prepare for and respond to emergencies (mission)
– We help people perform extraordinary acts in emergency situations
Source: American Red Cross Brand Standards Guide
Apply the Red Cross Brand
• Use our logo consistently
• Refer to the Brand Standards Guide– Go to
http://www.redcross.org/email/logos/sig.asp to download the correct Red Cross logos
Source: American Red Cross Brand Standards Guide
Summary
• Know Your Stakeholders
• ID Your Target Audiences
• Customize your message
• Build a communications strategy
• Apply the Red Cross Brand
Objective Timeframe Responsibility BudgetMarketing/
Communications
Example: NYI 2008
• Building Visibility for NYI 2008
• Marketing strategy for NYI 2008– Online– Print– People
Objective Timeframe Responsibility BudgetMarketing/
Communications
Group Activity
Design the communication strategy for your initiative
Show us your Action Plan!
Questions?• [Insert contact info here]