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    Introduction

    In this age of cut throat competition, companies around the world are looking for that

    one thing could give the edge. Over the period of time they have come to realize that the

    advantage that they were looking for their employees.

    This project deals with this factor of the corporate world. To keep the work force in

    the best shape possible the keywords that come into play are training and development. It is

    a critical requirement to train ones employees according to the demands of the job and also

    employees stand in terms of their skills, can any organization decide upon what training

    needs to be imparted to the employees.

    This is where the competency matrix comes into the picture. Skill matrix is the most

    basic terms defines the skills and skills level of each employee, thus determining their

    competency as per his/her perception and also as per the supervisor/team leader/managers

    perception.

    The analysis done in this project is mainly manual. The idea again being finding out

    areas of weakness and strength in each departments according to the benchmark levels set as

    per the discussions with the supervisors/team leaders. The analyzed sheets are color coded so

    that they can work as a tool for many purposes. Also the competency map is also made in a

    manner such that it can be used as it is to help the organizational plan.

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    Company Profile

    Company name:Madras Fertilizers Limited

    Business type:A public sector unit manufacturing fertilizers and agro products.

    MFL was incorporated on December 8, 1966 as a joint venture between GOI and

    AMOCO India incorporated of U.S.A (AMOCO) in accordance with the Fertilizer Formation

    Agreement executed on 14.5.1966 with equity contributions of 51% and 49% respectively. In

    accordance with the participation agreement between GOI, AMOCO and National Iranian Oil

    Company (NIOC), an undertaking of Government of Iran, NIOC acquired 50% of the

    shareholding of AMOCO in MFL on 22.11.1972. With this acquisition, shareholding of

    AMOCO and NIOC were at 24.5% each, with the balance 51% being held by GOI.

    Subsequently, on 22.7.1985, the shareholding of AMOCO was proportionately purchased by

    GOI and NIOC. As a result, GOI and NIOC shareholding was revised to 67.55% and 32.45%

    respectively. Subsequent to the issue of rights shares in 1994 for part-financing the project,

    the holding of GOI and NIOC stood at 69.78% and 30.22% respectively. MFL had an initial

    public offering of its shares in May 1997. After the allotment of shares to the public the

    shareholding pattern is as follows:

    Shareholders Percentage of Holdings

    Government Of India 59.50

    Naftiran Intertrade Co Ltd (Affiliate Of NIOC) 25.77

    General Public 14.73

    Total 100.00

    MFL is engaged in the manufacture of Ammonia, Urea, Complex Fertilizers andBiofertilizers. MFL's activities include marketing of these fertilizers and trading in Agro

    Chemicals in accordance with the corporate objective. MFL has been striving to develop and

    maintain an Organizational environment, that motivates the individual, encourages personal

    initiative, innovation and creativity. MFL has its plant facilities and head quarters located on

    329 acres of freehold land at Manali, about 20 km north of Chennai city.

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    MFLs Mission

    Our mission is to achieve all round excellence in the spheres of manufacture and

    marketing of Chemical Fertilizers, Biofertilizers, Agrochemicals paving way for increased

    Agricultural production and productivity, maximizing Shareholders value and guarding

    interest of all Stake-holders of the Company.

    MFLs Commitments

    MFL is committed to

    Produce and distribute quality fertilizers conforming to the specifications. Timely distribution of our fertilizers to ensure consumer satisfaction Continual upgradation of Technology and Development of Human Resources Strictly adhere to the prescribed Safety, Health and Environmental Protection

    Standards.

    Keep the Personal and Business information disclosed to us confidential. Production and promotion of new generation Bio fertilizers.

    The Plant

    MADRAS FERTILIZERS LIMITED is a Central Public Sector Undertaking situated

    at Manali near Chennai in Tamil Nadu, South India. MFL is an ISO-9001-2000 and ISO-

    14001-2004 certified company.

    MFL consists of production plants, Ammonia, Urea in single streams and NPK in

    three streams, viz. NPK A Train, B Train and C Train. Utilities Plant is the service plant

    supplying treated water, cooling water, off-site steam, instrument air, captive power and

    emergency power. On November 1, 1971, MFL commenced commercial production of

    Ammonia, Urea and NPK complex. The feedstock for Ammonia is Naphtha and it is being

    supplied by the neighboring M/s Chennai Petroleum Corporation Limited (CPCL).The original Ammonia / Urea Plants were of Chemico design with the daily rated

    capacity of 750 MT (247500 MTPA) and 885 MT (292000 MTPA) respectively. Initially

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    there were only two trains to produce granulated complex fertilizers with a total installed

    capacity of 360000 MTPA and in September 1976 on more NPK stream, namely C Train,

    was added raising the installed capacity to 540000 MTPA, all by Hindustan Dorr Oliver. In

    1991, the old Chemico converter of Ammonia Plant was replaced with the latest S 200 Radial

    Converter.

    Revamp

    The company, to extend the economic life of the plants by another 15 years and also

    envisaging improvement in energy consumption, undertook a major Revamp-cum-

    Modernization and Capacity Enhancement of its plants at a cost of Rs 600 Cr during 1993-

    1998. Production from the Revamped Plants commenced from March 3, 1998. Process

    License and Basic Engineering from M/s Haldor Topsoe, Denmark for Ammonia Plant and

    from M/s Urea Technologies Inc., U.S.A for Urea Plant was adopted with modern Distributed

    Control System (DCS). The enhanced production capacities are 1050 MTPD for Ammonia

    (346500 MTPA) and 1475 MTPD for Urea (486750 MTPD). With respect to NPK, Pipe-

    reactor with Process License & Basic Engineering from M/s Grande Parroise, France was

    incorporated in NPK B Train. By this and along with higher on-stream efficiency, the

    installed capacity was raised to 2550 MTPD (840000 MTPD).

    Post-Revamp

    After overcoming initial teething troubles, the Ammonia & Urea Plants reached 87%

    and 83% capacity utilization levels in 1999-2000. To improve product quality and bring

    down product temperature before admitting into bagging streams, Prill Tower modification

    was carried out by Monsanto Enviro-Chem (MECSI), U.S.A. and a fluidized bed cooler

    (Prills Cooling SystemPCS) was put into service. Urea Plant achieved a record production

    of 486750 MT in 2011-12 surpassing the previous best of 478834 MT in 2010-11.Specific

    consumption of feedstock has also come down over the years after process stabilization.

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    MFL Products

    Chemical Fertilizers

    Urea

    NPK - Complex (17:17:17), (14:28:14), (19:19:19), (20:20:0:13)

    NK Mixture (20:0:10)

    MOP (Imported)

    DAP (Imported)

    VIJAY Urea

    VIJAY Urea with 46% Nitrogen is an economical Nitrogenous fertilizer suitable for

    all crops and all soil types. It can be used separately as a top dressing fertilizer or in

    combination with other fertilizers also. It is suitable for foliar application also.

    VIJAY Complexes

    VIJAY complexes are granulated fertilizers containing Nitrogen, Phosphorous and

    Potash. As the nutrients are present in balanced proportion, they are ideal for application as

    basal fertilizers to all the major crops.

    VIJAY 17:17:17, which was introduced in 1970, is our flagship product, which enjoys

    high farmer preference, on account of its excellent performance leading to bumper yields. It

    was the first balanced complex fertilizer to be introduced in Indian market, with all the three

    nutrients available in equal proportion. The nitrogen in VIJAY 17:17:17 is in Amide and

    Ammonical forms, making it ideally suited for early growth and vegetative phases of all

    crops.

    Biofertilizers

    Azospirillum (Paddy) Azospirillum (Other crops) Azospirillum (Plantation Crops) Rhizobium (Groundnut) Rhizobium (Pulses)

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    Phospho Bacteria (All Crops) NP Bio (All Crops)

    A healthy soil alone can utilize the applied chemical fertilizers efficiently and lead to

    high yields. The health of the soil is maintained by various factors, the most important being

    the soil microbes. Continuous cultivation results in microbial population being depleted.

    Inocculation of Biofertilizers in cultivated soil results in multiplication of the microbial

    population. MFL, with a view to maintain good health and fertility of the soil, introduced

    Biofertilizers under the brand name "VIJAY BIO".

    VIJAY Bio-fertilizers come in two categories, viz., Nitrogen fixers and Phosphate

    Solublizers. The Biofertilizer range is wide and covers the requirements of all crops under all

    soil / climatic conditions.

    Agro Chemicals - Neem based

    VIJAY Neem - 300 ppm

    VIJAY Neem - 1500 ppm

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    MFLs Achievements

    MFL has a creditable record of success in production, energy conservation, promotional

    activities and as a responsible corporate citizen.

    MFL bagged the prestigious award from Fertilizer Association of India forOutstanding performance in Production of Phosphatic Fertilizers during 1991-92

    Received the Best Farmers Service Award for 1992 instituted by Gandhi Gram RuralInstitute, Tamil Nadu.

    Jawaharlal Nehru Memorial National Award for Effective Implementation ofPollution Control 1992-93 and 1993-94.

    Video Film on the use of Biofertilizers was judged as the best entry by the FertilizerAssociation of India in 1993.In 1994-95 also another film on Biofertilizers was

    judged as the best entry for the second time.

    Video Films on Paddy and Balanced Fertilizer Application were judged as the bestentries for the year 1988 and 1994.

    A certificate of merit was awarded for the video film on Banana in 1991. MFL was conferred with Best Tax Payer Award for the year 1995-96.

    MFL received Official Language implementation Award for the year 2003-04.

    Environmental Awards won by MFL

    S No Name of Award Year

    1 Jawaharlal Nehru Gold award for Best Environmental &

    Ecological Implementation

    1992-93

    2 J.N Gold award for best Environmental & Ecological

    Implementation

    1993-94

    3 J.N Gold award for Best Environmental & Ecological

    Implementation

    1997-98

    4 Lal Bahadur Sastri Memorial Gold Award for Best

    Environmental & Ecological Implementation

    1998-99

    5 Millenium National Award for Best Pollution Control

    Implementation Gold Award

    2000

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    6 International Greenland Society Award for Excellent

    Environment & Ecological Implementation

    2000-

    2001

    7 Indira Gandhi Memorial National Award for Best

    Environmental & Ecological Implementation

    2001-

    2002

    Energy Conservation Awards won by MFL

    1 II Prize in National Energy Conservation Award

    (instituted by ministry of Power)

    1992-93

    2 Best Energy Conservation Implementation Gold Award 1996-97

    3 National Energy Conservation Award (instituted by

    ministry of Power)

    1996-97

    4 International Greenland Society National Award for

    Excellent Energy Conservation Implementation Gold

    Award

    1999-2000

    5 J.N. Best Energy Conservation Implementation Gold

    Award

    2000-2001

    Safety

    Safety is a way of life at MFL. The Company has a unique distinction of achieving a

    plant Safety Record of 3190 days (8 years and 9 months: 10-2-75 to 5-1l-83) amounting to

    19.8 million man hours of operation without any disabling injury, a world record. MFL has

    bagged 24 International, 25 National and 38 State Safety Awards.

    Safety Awards

    MFL has bagged three State Safety Awards from the Inspectorate of Factories, Tamil

    Nadu for the year 2001 in the following categories:

    Scheme II Prize for the highest reduction in the weighted frequency rate

    Scheme III Prize for the lowest weighted frequency rate

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    Scheme III - II Prize for the longest accident free period in million man-hours

    The Honorable Minister of Labour Thiru Annavi presented the awards in the State Safety

    Awards function at Narada Gana Sabha, Chennai, on the National Safety Day, March 4,

    2005.

    ISO 9001

    MFL has crossed yet another milestone on its march towards Organizational

    excellence. It was a momentous occasion when MFL earned the distinction of being the first

    Public Sector Undertaking in the Fertilizer Sector to get the ISO 9002 accreditation effective

    November 1, 1995. Presently MFL is having ISO 9001-2008 Certification valid upto

    December, 2013. The much coveted International Quality Certificate is obtained inrecognition of MFL's endeavor of implementing Quality Management System Standards in

    all the Areas of the Organization and also sustained efforts are put in to improve the quality

    systems in accordance with the MFL Quality Policy. Now, MFL has ISO 9001:2008

    Certificate valid upto December 2013.

    As a commitment to the Pollution Control & Environmental Protection, MFL has

    initially obtained ISO 14001 certification by January 2001, during which period National

    Productivity Council was providing consultancy to MFL for EMS Certification. Presently,

    MFL has ISO 14001:2004 certificate valid upto May 2014.

    Award Of ISO 14001 Certification To MFL

    MFL has one more feather in its cap of obtaining Environmental Management System

    certification (ISO 14001:2004) which is valid upto May 2014.

    Initially, MFL had been awarded ISO 9002 Certification for the Quality Management

    System in the year 1995 and this Certification is renewed five times between 1998 and 2010.

    The latest QMS Certificate (ISO 9001:2008) is valid upto December 2013. MFL has

    upgraded the latest 2008 version in the year 2010.

    MFL has always been environmentally pro-active to make cleaner, greener and safe

    environment with its motto of achieving better & still better productivity by energy savings

    and sustainable growth.

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    Since inception MFL has invested `73.5 crores for the installation of pollution

    prevention and abatement facilities during earlier operations, modernization and during

    capacity upgradation activities.

    Significant among them is the installation of Tertiary Sewage Treatment and Reverse

    Osmosis System to treat and desalinate the city sewage for reuse in plant which has resulted

    in reducing the sewage flow into sea and releasing 8% of fresh water by Chennai

    Metropolitan Water Supply and Sewerage Board for city use. In addition, during 1999

    additional treatment systems have been installed at a cost of around `60 lacs. By these

    activities 40% of effluents generated are being treated and recycled, thus making the

    production facilities of Ammonia, Urea and NPK units a total Zero discharge plant.

    Further, a sum of `.6.7 Crores had been invested to achieve a much cleaner

    environment. In this connection, a treatment and recovery system is installed for cooling

    water blow down which contributed recovering a further 40% of the effluents generated. A

    10% quantity of effluents generated is supplied to a neighboring industry for their process

    use. These activities have achieved a recovery and reuse of 80% of effluents and supply of

    10% of effluent thus making the unit to march towards "a near zero effluent discharge" status.

    The other schemes include continuous online stack monitoring system for Urea & NPK

    Plant's stacks and upgradation of effluent handling systems. These are in line with MFL's

    philosophy of achieving zero discharge of effluents generated.

    Keeping all the above in mind and to provide a frame work and recognition for the

    efforts put in this direction, MFL volunteered for ISO 14001 Certification. Accordingly, we

    have demonstrated commitment towards Pollution Prevention, Environmental Protection and

    compliance per legal requirements. In this connection, MFL initiated proactive steps from

    September 2000 onwards for obtaining initial ISO 14001 Certification. At present, M/s

    Indian Register Quality Systems (IRQS) has been MFLs Certifying body for QMS and

    EMS. MFL has always been committed to continual improvement on Quality Management

    System and Environmental Management System resulting in Productivity conforming to

    energy savings and achieving cleaner, greener & safe environment by keeping in view of

    Corporate Social Responsibility. Further, with cooperation, involvement, trust and

    understanding of all MFLers including Contract Workmen, the targets, objectives and

    consequent profit maximization are achieved which contributes to the national economy,

    productivity and prosperity.

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    Review of literature

    The skill matrix is a tool for determining a lot of skill related of the organization and its

    employees. The skill matrix can be used to identify the following,

    The skills required for working in any particular team or position. Identify the skill inventory of the organization. The level of skills (Ratings). The required/ preferred level of skills. The combination of skills that could be formed (competencies). The points where skill improvement is required. The people who could impart training on certain specific skills (Experts).The skill matrix can be designed in various ways as per the requirement of the

    organization and the results that are expected out of the matrix. This specific matrix is

    designed to scale each employee on the various skills that are chosen as per the departments

    taken for the study at MFL-chennai.

    The x axis of the matrix contains the code assigned for the employees of a particular team

    while the y axis contains the names of the skills. There are two separate kinds of skill matrix

    that are used in this project they are the soft skill matrix and the technical skill matrix. The

    skills mentioned on both of these kinds vary. The theme of this project can be stated as

    training need analysis. The major objectives of this project are

    Finding out the skill and competency levels of the employees of MFL-chennai. Comparing with the bench marks and recording the data for further use. Analyzing training needs as per the recorded data.

    Study conducted on UKAN skills by Paul Mayes, University of Teesside

    The main aim of the project was to produce demonstration versions of online Skills

    development maps for a range of different approaches to skills development. The project

    was collaborated with Janet A. Hale of curriculummapping101.com and Rubicon

    International to use Rubicons Atlas online curriculum mapping software to host the skills

    development maps as well as demonstrating such software to a British audience.

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    Study conducted on Skills Mapping and Skill Development for

    Employability: The case of Cuttack by Annop.K.Satpathy,

    Jimuta.P.Mishra, Nishith Prakash.

    (faculty member in economics, assistant professor, ohio university) states that the

    impact of globalization on society and economics is encapsulated in its effects on the labor

    market. It has accentuated the skill components in labor. In order to evaluate the impact on

    globalization the search for social specifies is imperative. There is a need for an analysis of

    the labor market at a disaggregated level with a focus on: a) the skills training infrastructure

    available in each locality, and its effectiveness in nurturing employability, b) the importance

    of partnership between training institution with other social actors. In this regard paper

    attempts to examine the case of Cuttack District in Orissa. A description of the types of

    industries and the means of acquisition of skills is also given in order to gauge the growth

    pattern and the likely demand for skills in the district.

    A Study on Information Skills Provision: Mapping the Informational Skills

    of Cambridge undergraduates and induction/ training provision across the

    university prepared by Lizz Edwards-Waller.

    This report summarizes the result of the IRIS project: an eleven-week research

    exercise undertaken as part of the Arcadia Fellowship Program. The IRIS Project aimed to

    map both the provision of library inductions and training for students at the University, and

    the information skills amongst undergraduate students.

    A Study on Skill Mapping: Assessing Australias longer term requirements

    for Professional Skills by a discussion paper prepared by Professions

    Australias Education Committee.

    The paper discuss about the mapping Australias longer term requirements for

    professional skills will provide the data and research necessary to better managing the supply

    and demand for professional skills. It will also ensure we are maximizing the outcomes from

    investment in professional skills accumulation, and facilitate a shift from the current ad hoc

    arrangements to a more coordinated national to professional workforce planning and policy

    development.

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    Aim

    The aim of the study was to identify the skill level of the employees at MFL-Chennai.

    Scope of the study

    The project was performed for the employees of MFL-Chennai. The employees were chosen from the four functional departments of the company. To identify the various areas where there is certain need of training. The two main matrix that are to be covered for all the employees are soft skill matrix

    and the technical skill matrix.

    Objective of the study

    To understand the employees level and performance

    To understand the employees own perspective of the skills that he/she possesses.

    To understand the training need for the employee.

    Research methodology

    Research refers to the systematic method consisting of enunciation of the problem, collecting

    the facts or data, analyzing the facts and reaching certain conclusions either in the form of

    solutions towards the concerned problem or in certain generalization for theoretical

    formulation. An effective research strategy is the framework of the research process. This

    will detail the most suitable methods of investigation, nature of the instrument, sampling plan

    and types of data.

    Research design

    A research design constitutes the blue print for the data collection measurement and analysis

    of data. The MFL-Chennai was interested to know the skills level of their employees.

    Sampling design

    The sampling design adopted in this study is stratified random sampling technique.

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    Sample size

    The sample size is 60% of the total population in the department.

    Source of data

    Primary data

    Primary data was gathered from employees of MFL-Chennai. The data is of the primary

    nature since the respondents were asked individually to answer in person directly through

    questionnaire.

    Secondary data

    The secondary data is readily available data. It is collected previously for other purpose but

    can be used the immediate studies as a reference only.

    Employee recordsThe primary details of the job description, responsibilities and performance

    review details are collected through files available in the organization.

    Performance and potential review formThe performance appraisal form available in the company.

    Reference books. Websites.

    Limitations of the study

    The period of research is limited. Hence all the data and their temporal context wouldbe limited to a particular period only.

    The results depends upon the information furnished by the employees and hence theinformation is subjected to personal bias.

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