Ecommerce Egypt

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    Nagwa ElShenawiThe Cabinet Information & Decision Support Center

    (IDSC) [email protected]

    May 2001

    eCommerce in Egypt

    INTERNET

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    Table of Contents

    Profile of Electronic Commerce in

    Egypt

    Egyptian Electronic CommerceInitiative

    Analysis of Barriers of EC in Egypt and

    the way forward

    Factors affect the diffusion of

    Electronic Commerce in Arab world

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    Internet/Telecom Environment in Egyptin numbers...

    Teledensity in 99/00 11 line/100 person

    ISPs in 2001 60

    Users 99/00 400k

    Total Bandwidth in 2000 4Mbit/s

    Source: Ministry of Telecommunication& Information Technology,

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    Electronic Commerce Activity in Egypt

    B2C

    B2B

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    Online catalogs

    GMC

    h d il /

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    Phone and email contact /Cash on delivery

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    International payment

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    EDI Environment

    DAMIETTA CASE STUDY

    THE PROBLEM

    REQUIREMENTS

    DSC

    Non-EDI environment

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    DSC CASE STUDYEDI TECHNICAL SOLUTION

    INSIDE THE COMPANY

    C

    O

    M

    M

    EDI Software

    EDI

    APPLICATION

    INTERFACE

    Internet

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    Method of communicating business documents

    electronically. Documents include purchase orders,

    invoices, shipping instructions and notifications.

    Used mainly in business to business Electronic

    Commerce. Using the Internet as a transfer media.

    EDI

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    Business Cycle EDI

    EDI No Paper Work

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    EDI environment

    DSC CASE STUDYA SUCCESS STORY

    DSC

    EDI

    OVER INTERNET

    EDI environment

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    EC Initiative :

    National EC committee founded in October1998

    All key ministries (Foreign Affairs, Justice,

    Economy, Trade,Financeetc

    Set up Egypts electronic Commerce initiative.

    Launched in Sept. 1999

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    EC Progress-To-Date

    Legal &

    Regulatory

    Financial

    Market

    Access

    Government

    Role

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    Legal & Regulatory Issues

    Egyptian EC Law

    Technology DevelopmentCommittee

    14 Governmental bodies

    12 chapters 38 articles

    Consumer protection, Taxes, IPR, DSCustoms, contracts, Security

    Unicetral, Europe, Japanese

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    Financial IssuesGovernment stated aim cash-less society

    Issuer & Acquirer

    Personalisation

    Authorisation

    Clearing, settlement,reconciliation

    Terminal installation &

    Maintenace

    Establishment of Smart Card Processing Co.

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    Governments Role

    Policy

    National Plan for ICT

    Electronic government

    Business Rules

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    Access Issues

    Telecommunication Infrastructure

    Bandwidth Cost

    Tele-density Infrastructure

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    Barriers to EC in Egypt

    Awareness & Education

    Social & Psychological

    Ecommerce InfrastructureAssociated Cost

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    Awareness & Education

    Consumer Awareness

    Corporate Awareness

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    Ecommerce Infrastructure

    Lack of a Certificate Authority

    Lack of SET Compliance

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    Social & Psychological

    Resistance to Change

    Territorial Behavior

    Generation Gap

    Language Barriers

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    Associated Cost

    Individual Spending on IT

    Hosting Cost

    Website design and

    implementation

    Internet Access

    Computers

    Individual spending on IT is $5/year,

    while 1000$/year in Switzerland. Per

    capita income in Egypt is 1200 $/year,

    while $20 k in Switzerland.

    Egypt = 60$ USA= $25

    $500 - 35 000

    $20/month in Egypt , $10/month in USA

    In developing Countries is approximatel

    10 times more expensive than in USA

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    Arab World

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    0

    50

    100

    150

    200

    250

    1985 1995 2005

    millionusers

    Internet Growth

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    Tele-density in Arab Countries

    (1998)389

    245

    236

    143

    95 9286

    81

    60 5453

    0

    50

    100

    150

    200

    250

    300

    350

    400

    Emirates

    Bahrain

    Algeria

    Syria

    Jordan

    Egypt

    Kuwait

    Saudi

    Arabia

    Oman

    Morocco

    Tunisia

    Telephone Line/000

    Source : World Bank , Country at a Glance Data

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    DNS in Arab Countries

    (2000)19718

    46404069

    2828

    612

    0

    4000

    8000

    12000

    16000

    20000

    United

    Arab

    Emirates

    Egypt

    Kuwait

    Saudi

    Arabia

    Jordan

    Source : NW,Internet Domain Survey

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    Internet Users in Arab Countries

    (1999)7.7

    5

    3.73.3

    1.7

    0.6 0.3

    0

    1

    2

    3

    4

    5

    6

    7

    8

    UnitedArab

    Emirates

    Bahrain

    QUAR

    Kuwait

    Oman

    Saudi

    Arabia

    Egypt

    % Of Population

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    Number of PCs in Arab Countries

    106 93

    50

    2115

    9 4 3 2

    0

    20

    40

    60

    80

    100

    120

    Egypt

    Algeria

    Morocco

    Syria

    Source : World Bank , Country at a Glance Data

    PC 000

    Tunisia

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    Factors affecting diffusion of E-BusinessWithin the Arab World

    Economic:

    Average Income

    Cost of using IT

    Managerial & Administrative: Lack of Legal Framework

    Lack of Financial Institutions

    Lack of Consumer Protection Laws

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    Factors affecting diffusion of E-Business

    Within the Arab World- Contd Infrastructure:

    Weakness of Technological Status

    Weakness of Communication Network

    Socio-Culture :

    Illiteracy

    Arabic Language

    Content Resistance to the Westernization Culture

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    Challenging the Barriers of Convertingto E-Business

    Role of Government:

    Pioneer

    Facilitator

    Private Sector :

    Pioneer

    Partner

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    Challenging the Barriers of Converting

    to E-Business- Contd Role of NGOs:

    Support

    Development

    Role of International Org. :

    Providing Expertise

    Finance

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    SO IS THERE ANYHOPE? !!

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    Conclusion

    Future...

    Hope.. & Work..

    Hope ..that tomorrow will be better then

    Today..

    Ongoing Work to transfer Hope to a Reality

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    THANK YOU

    [email protected]