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FEDERAL DEPOSIT INSURANCE CORPORATION

550 Seventeenth Street NW., Washington, DC 20429

Phone, 202-393-8400

Board of Directors: ........

Chairman ........Andrew C. Hove, Jr., Acting

Vice Chairman ........(vacancy)

Directors ........(vacancy)

(Comptroller of the Currency) ........Eugene A. Ludwig

(Director, Office of Thrift Supervision) ........Jonathan L. Fiechter,Acting

Officials: ........

Deputy to the Chairman ........Roger Hood

Deputy to the Director (Comptroller of the Currency) ........Thomas E.Zemke

Deputy to the Director ........(vacancy)

Executive Secretary ........(vacancy)

General Counsel ........(vacancy)

Executive Director, Division of Resolutions and Supervision ........JohnW. Stone

Director, Division of Resolutions ........Harrison Young

Director, Division of Supervision ........Stanley J. Poling

Director, Division of Depositor and Asset Services ........John F. Bovenzi

Director, Division of Finance ........Steven A. Seelig

Director, Division of Information Resources Management ........Carmen Sullivan

Director, Corporate Communications ........Alan J. Whitney

Director, Legislative Affairs ........Alice C. Goodman

Director, Research and Statistics ........William Roger Watson

Inspector General ........James Renick

Director, Consumer Affairs ........Janice M. Smith



Director, Personnel Management ........Alfred P. Squerrini

Director, Equal Employment Opportunity ........(vacancy)

Director, Training and Educational Services ........Jane Sartori

Director, Corporate Services ........James Watkins

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The Federal Deposit Insurance Corporation promotes and preserves publicconfidence in banks and protects the money supply by providing insurancecoverage for bank deposits and periodic examinations of insuredState-chartered banks that are not members of the Federal Reserve System.

The Federal Deposit Insurance Corporation (FDIC) was establishedin 1933 as a mixed-ownership Government corporation by the Federal ReserveAct, as amended (12 U.S.C. 1811 et seq.). Management is vested in a Boardof Directors consisting of five members -- one of whom is the Comptrollerof the Currency; one of whom is the Director of the Office of ThriftSupervision; and three of whom are appointed by the President, with theadvice and consent of the Senate, with one designated as Chairman. Theheadquarters office is located in Washington, DC. The regional fieldoffices include the Division of Liquidation, the Division of Resolutions,and the Division of Supervision, each of which are headed by Directors.Most FDIC field employees are bank exami ners or liquidators.

The Corporation does not operate on funds appropriated byCongress. Its income is derived from assessments on deposits held byinsured banks and from interest on the required investment of its surplusfunds in Government securities. It also has authority to borrow from theTreasury up to $30 billion for insurance purposes.

The Corporation was organized under authority of section 12B ofthe Federal Reserve Act (12 U.S.C. 264), approved June 16, 1933. OnSeptember 21, 1950, section 12B of the Federal Reserve Act, as amended (12U.S.C. 1811-1831), was withdrawn as pa rt of the Federal Reserve Act andmade a separate law known as the Federal Deposit Insurance Act. The actalso made numerous amendments to the former deposit insurance statutes.

The Corporation also administers the Savings AssociationInsurance Fund (SAIF), which was established on August 9, 1989, under theauthority of the Financial Institutions Reform, Recovery, and Enforcement

Act of 1989. The SAIF replaces the Feder al Savings and Loan InsuranceCorporation (FSLIC) as the insurer of deposits in savings and loanassociations.

Activities

The Corporation insures, up to the statutory limitation, thedeposits in national banks, in State banks that are members of the FederalReserve System, State banks that apply for Federal deposit insurance andmeet certain prescribed qualificatio ns, and savings and loans which aremembers of the SAIF. In the event of a bank failure, the claim of each



depositor (up to $100,000) is promptly paid upon assignment to theCorporation of the depositor's rights to recoveries to the extent of hisor her i nsured deposits.

The Corporation may make loans to or purchase assets frominsured depository institutions in order to facilitate mergers orconsolidations, when such action for the protection of depositors willreduce risks or avert threatened loss to the agenc y. It may reopen aclosed insured depository institution or prevent the closing of an insureddepository institution when it considers the continued operation of suchinstitution essential to providing adequate banking services in thecommunity.

The Federal Deposit Insurance Act authorizes the Corporation toterminate the insured status of a depository institution that continues,after notice and hearing, to engage in unsafe and unsound bankingpractices or in violation of law or regula tions; publish notice of suchtermination; and regulate the manner in which the depository institutionshall give the required notice of such termination to depositors (whosedeposits in the bank at the time of termination continue to be insured for2 yea rs).

The Corporation acts as receiver for all national banks placedin receivership and for State banks placed in receivership when it isappointed by State authorities.

To inform the public that the deposits of certain depositoryinstitutions are insured, the Corporation prescribes rules and regulationsrelating to the use of its name and symbol in advertising.

Other functions and activities performed in relation to insuredState banks that are not members of the Federal Reserve System, exceptbanks in the District of Columbia, are to:

-- examine such banks periodically to determine their conditionfor insurance purposes;

-- approve or disapprove mergers, consolidations, acquisitions,and assumption transactions between insured banks where the resultingbanks are to be insured nonmember State banks;

-- approve or disapprove a proposal by a bank to establish andoperate a new branch or move its main office or any branch from onelocation to another;

-- issue cease-and-desist orders to a bank or to a banker withrespect to specific violations or practices or, in situations involving

personal dishonesty, suspend or remove bank personnel responsible for suchactions, when corrective action is not obtainable by the State supervisoryauthority;

-- require reports of changes in the ownership of outstandingvoting stock of a bank that will result in a change in control of thebank, and reports of any loan secured by 25 percent or more of the stock;

-- require reports of condition, income, and other data ofbanks;



-- require banks to install, maintain, and operate a level ofsecurity designed to discourage robbery, burglary, and larceny and toassist in the identification and apprehension of persons who commit suchacts; and

-- require compliance of banks with the Federal Reserveregulations pertaining to truth in lending, cost disclosure on consumercredit, and related areas.

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Regional Offices -- Federal Deposit Insurance Corporationhead level 1 :Region/Addresshead level 1 :Directorhead level 1 :Telephone

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Supervision

Atlanta, GA (Suite 1200, 245 Peachtree Ctr. Ave. NE., 30303) ....... LyleA. Helgerson ....... 404-525-0308

Boston, MA (160 Gould St., Needham, MA 02194) ....... Paul H. Wiechman....... 617-449-9080

Chicago, IL (Suite 3100, 30 S. Wacker Dr., 60606) ....... Simona L. Frank....... 312-207-0210

Dallas, TX (Suite 1900, 1910 Pacific Ave., 75201) ....... Kenneth L.Walker ....... 214-220-3342

Kansas City, MO (Suite 1500, 2345 Grand Ave., 64108) ....... James O.Leese ....... 816-234-8000

Memphis, TN (Suite 1900, 5100 Poplar Ave., 38137) ....... (Vacancy)....... 901-685-1603

New York, NY (21st Fl., 452 5th Ave., 10018) ....... Nicholas J. Ketcha,Jr. ....... 212-704-1200

San Francisco, CA (Suite 2300, 25 Ecker St., 94105) ....... George J. Masa....... 415-546-0160

Depositor/Asset Services

Chicago, IL (32d Fl., 30 S. Wacker Dr., 60606) ....... Bart L. Federici....... 312-207-0200

Dallas, TX (Suite 1600, 1910 Pacific Ave., 75201) ....... Arthur Lorentzen....... 214-754-0098

New York, NY (21st Fl., 452 5th Ave., 10018) ....... Thomas A. Beshara....... 212-704-1200

San Francisco, CA (Suite 1900, 25 Ecker St., 94105) ....... Sandra Waldrop



....... 415-546-1810

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Sources of Information

Inquiries for information on the following subjects may bedirected to the specified office, Federal Deposit Insurance Corporation,550 Seventeenth Street NW., Washington, DC 20429.

Bank Depositors and Customers

It is easiest for bank depositors and customers to obtain informationabout deposit insurance at any insured bank, where explanatory material isavailable. This is also true with respect to certain aspects of thetruth-in-len ding legislation that the Corporation administers in part.Each bank regulatory agency has established a division of consumer affairsto deal with questions of interest to bank depositors and customers. Inthis connection, inquiries may be directed to the Director, Office ofConsumer Affairs, or the agency's toll-free consumer hotline,1-800-424-5488.

Contracts and Procurement

Individuals seeking to do business with the Corporation may obtaindetailed information from the Support Services Section. Phone,202-898-3661.

Employment

The Corporation has a continuing college recruitment program. Informationabout this program, employment inquiries and applications, and relatedrequests should be directed to the Director, Office of PersonnelManagement. Phone, 202-898-8890.

General Inquiries

Inquiries regarding types of records available to the public (includingrecords available under the Freedom of Information Act) should be directedto the Office of the Executive Secretary (phone, 202-898-3811), or anyregional office.

For further information, contact the Corporate Communications Office,Federal Deposit Insurance Corporation, 550 Seventeenth Street NW.,Washington, DC 20429. Phone, 202-898-6996.

FEDERAL ELECTION COMMISSION

999 E Street NW., Washington, DC 20463

Phones: 202-219-3420; 800-424-9530 (toll-free)

Chairman ........Trevor Potter

Vice Chairman ........Danny L. McDonald



Commissioners ........Lee Ann Elliott, John Warren McGarry, Danny L.McDonald, Joan D. Aikens

Statutory Officers: ........

Staff Director ........John C. Surina

General Counsel ........Lawrence M. Noble

The Federal Election Commission exercises exclusive jurisdiction in theadministration and civil enforcement of laws regulating the acquisitionand expenditure of campaign funds to ensure compliance by participants inthe Federal election campaign process . Its chief mission is to providepublic disclosure of campaign finance activities and effect voluntarycompliance by providing the public with information on the laws andregulations concerning campaign finance.

The Federal Election Commission is an independent agencyestablished by section 309 of the Federal Election Campaign Act of 1971,as amended (2 U.S.C. 437c). It is composed of six Commissioners appointedby the President with the advice and cons ent of the Senate and two exofficio, nonvoting members -- the Secretary of the Senate and the Clerk ofthe House of Representatives. The act also provides for two statutoryofficers -- the Staff Director and the General Counsel -- who areappointed by th e Commission.

Activities

The Commission administers and enforces the Federal ElectionCampaign Act of 1971, as amended (2 U.S.C. 431 et seq.), and the RevenueAct, as amended (26 U.S.C. 1 et seq.). These laws provide for the publicfunding of Presidential elections, pub lic disclosure of the financialactivities of political committees involved in Federal elections, andlimitations and prohibitions on contributions and expenditures made toinfluence Federal elections (Presidency, Senate, and House).

Public Funding of Presidential Elections

The Commission oversees the public financing of Presidential elections bycertifying Federal payments to primary candidates, general electionnominees, and national nominating conventions. It also audits recipientsof Federal funds and may require repayments to the U.S. Treasury if acommittee makes nonqualified campaign expenditures.

Disclosure

The Commission ensures the public disclosure of the campaign financeactivities reported by political committees supporting Federal candidates.Committee reports, filed regularly, disclose where campaign money comesfrom and how it is spent. Th e Commission places reports on the publicrecord within 48 hours after they are received and computerizes the datacontained in the reports.

Contribution Limits and Prohibitions



The Commission administers and enforces the law with respect to limits andprohibitions on contributions and expenditures made to influence Federalelections.

Voluntary Compliance

The Commission seeks voluntary compliance with the above provisions of thelaw by providing information through a toll-free telephone line,publications, seminars, regulations (which clarify the law), and advisoryopinions (which inte rpret the law in specific, factual situations).

Enforcement

The Commission has exclusive jurisdiction with respect to the civilenforcement of the campaign finance laws. Possible violations of the laware brought to the Commission's attention, either internally (throughreport review procedures and aud its) or externally (through complaintsfiled by the public or referrals from other government agencies). TheCommission seeks to resolve compliance matters through conciliation andmay bring suit when conciliation fails. It also defends the law in court.


Clearinghouse on Election Administration

The Clearinghouse compiles and disseminates election administrationinformation related to Federal elections. It also conducts independentcontract studies on the administration of elections. For furtherinformatio n, call 202-219-3670, or 800-424-9530 (toll-free).

Congressional Affairs

Office This Office serves as primary liaison with Congress and executivebranch agencies. The Office is responsible for keeping Members of Congressinformed about Commission decisions and, in turn, for informing theCommission on leg islative developments. For further information, call202-219-4136, or 800-424-9530 (toll-free).

Employment

Inquiries regarding employment opportunities should be directed to theDirector, Personnel and Labor Management Relations. Phone, 202-219-4290,or 800-424-9530 (toll-free).

General Inquiries

The Information Services Division provides information and assistance to

Federal candidates, political committees, and the general public. Thisdivision answers questions on campaign finance laws, conducts workshopsand seminars on the l aw, and provides publications and forms. Thoseseeking information or materials should call 202-219-3420, or 800-424-9530(toll-free).

Media Inquiries

The Press Office answers inquiries from print and broadcast media sourcesaround the country, issues press releases on Commission actions andstatistical data, responds to informational requests, and distributes



other materials. All person s representing media should direct inquiriesto the Press Office. For further information, call 202-219-4155, or800-424-9530 (toll-free).

Public Records

The Office of Public Records, located at 999 E Street NW., Washington, DC,provides space for public inspection of all reports and statementsrelating to campaign finance since 1972. It is open weekdays from 9 a.m.to 5 p.m. and has extende d hours during peak election periods. The publicis invited to visit the Office or obtain information by calling202-219-4140, or 800-424-9530 (toll-free).

Reading Room

The library contains a collection of basic legal research resources, withemphasis on political campaign financing, corporate and labor politicalactivity, and campaign finance reform. It is open to the public onweekdays between 9 a.m. and 5 p.m. For further information, call202-219-3312, or 800-424-9530 (toll-free).

For further information, contact Information Services, Federal ElectionCommission, 999 E Street NW., Washington, DC 20463. Phone, 202-219-3420or, toll-free, 800-424-9530.

FEDERAL EMERGENCY MANAGEMENT AGENCY

500 C Street SW., Washington, DC 20472

Phone, 202-646-4600

Director ........James Lee Witt

General Counsel ........John Carey

Chief Financial Officer ........Gary Johnson, Acting

Inspector General ........Russell F. Miller

Director, Office of Emergency Information and Public Affairs........Maurice F. Goodman

Director, Office of Congressional and Governmental Affairs ........MarthaS. Braddock

Associate Director, Response and Recovery Directorate ........Richard W.Krimm

Associate Director, Operations Support Directorate ........John D. Hwang

Associate Director, Mitigation Directorate ........Richard Thomas Moore

Deputy Associate Director, Preparedness, Training and ExercisesDirectorate ........Dennis Kwiatowski



Administrator, Federal Insurance Administration ........Elaine A.McReynolds

Chief, Printing and Publications Division ........Weymouth Tini

Deputy Administrator, United States Fire Administration ........Frank H.Thomas

[For the Federal Emergency Management Agency statement of organization,see the Code of Federal Regulations, Title 44, Part 2]

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The Federal Emergency Management Agency is the central agency within theFederal Government for emergency planning, preparedness, mitigation,response, and recovery. Working closely with State and local governments,FEMA funds emergency programs, offers t echnical guidance and training,and deploys Federal resources in times of catastrophic disaster. Thesecoordinated activities ensure a broad-based program to protect life andproperty and provide recovery assistance after a disaster.

The Federal Emergency Management Agency (FEMA) was establishedby Executive Order 12127 of March 31, 1979, consolidating the Nation'semergency-related programs.

FEMA reports directly to the White House and manages thePresident's Disaster Relief Fund, the source of most Federal fundingassistance after major disasters. FEMA's programs include response to andrecovery from major natural disasters and hum an-caused emergencies,emergency management planning, flood-plain management, hazardous materialsplanning, dam safety, and multihazard response planning. Other activitiesinclude off-site planning for emergencies at commercial nuclear powerplants and th e Army's chemical stockpile sites, emergency food andshelter funding for the homeless, plans to ensure the continuity of theFederal Government during national security emergencies, and Federalresponse to the consequences of major terrorist incidents.

The U.S. Fire Administration (USFA) and its National FireAcademy (NFA) are a part of FEMA, providing national leadership in firesafety and prevention. The Federal Insurance Administration (FIA) is alsoa part of FEMA and manages the National F lood Insurance Program and crimeinsurance programs. The Emergency Management Institute (EMI) atEmmitsburg, Maryland, offers centralized professional courses for the

Nation's emergency managers.

FEMA is responsible for coordinating Federal efforts to reducethe loss of life and property through a comprehensive risk-based,all-hazards emergency management program of mitigation, preparedness,response, and recovery. The agency also works to assure the effectivenessand the availability of all-hazard systems and resources in coping withmanmade and natural disasters; consolidates the programs aimed atpreventing and mitigating the effects of potential disasters with theprograms designed t o deal with the disasters once they occur; coordinatesand plans for the emergency deployment of resources that are used on a



routine basis by Federal agencies; and helps to coordinate preparednessprograms with State and local governments, private indust ry, andvoluntary organizations. In addition, FEMA provides a Federal focus onfire prevention and public fire safety education.

Activities

The principal activities of FEMA include:

Response and Recovery

This activity provides for the development and maintenance of anintegrated operational capability to respond to and recover from theconsequences of a disaster, regardless of its cause, in partnership withother Federal agencies, St ate and local governments, volunteerorganizations, and the private sector.

Preparedness, Training, and Exercises

This activity provides policy guidance , financial and technicalassistance, training, and exercise support required to establish orenhance all-hazard, risk-based emergency management capabilities ofFederal, State, and local governments.

Fire Prevention and Training

This activity prepares Federal, State, and local officials, their staffs,emergency first responders, volunteer groups, and the public to meet theresponsibilities of domestic emergencies through planning, mitigation,prepared ness, response, and recovery. The United States FireAdministration has responsibility for all fire and emergency medicalservice programs and training activities. Educational programs areprovided through the National Fire Academy at the National Emergen cyTraining Center and through the field fire training delivery systems.

Operations Support

This activity provides direct support and services which address thecommon needs of all agency programs, such as administration, acquisition,logistics, information systems, security, and specialized capabilities andintegration of the FEMA-wide networks.

Mitigation Programs

This activity provides for the development, coordination, andimplementation of policies, plans, and programs to eliminate or reduce thelong-term risk to life and property from natural hazards such as floods,

earthquakes, hurricanes, and dam failures. A goal of this activity is toencourage and foster mitigation strategies at the State and local levels.

Executive Direction

This activity maintains a family protection program, utilizing privatesector and volunteer organizations to encourage and assist families andneighborhoods to take actions to increase their emergency preparednesscapabilities; develop s strategies to address public information issues;and provides staff and supporting resources for the general management andadministration of the agency in legal affairs, congressional and public



affairs, personnel, and financial management.

Regional Offices

Ten regional offices primarily carry out FEMA's programs at theregional, State, and local levels. The regional offices are responsiblefor accomplishing the national program goals and objectives of the Agencyand in supporting development of na tional policy.

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Regional Offices -- Federal Emergency Management Agencyhead level 1 :head level 1 :Region/Addresshead level 1 :Telephone

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I.

Boston, MA (Rm. 442, J.W. McCormack Post Office and Courthouse Bldg.,02109-4595) ....... 617-223-9540

II.

New York, NY (Rm. 1337, 26 Federal Plz., 10278-0002) ....... 212-225-7209

III.

Philadelphia, PA (2d Fl., Liberty Sq. Bldg., 105 S. 7th St., 19106-3316)....... 215-931-5608

IV.

Atlanta, GA (Suite 700, 2d Fl., Liberty Sq. Bldg., 1371 Peachtree St.,30309-3108) ....... 404-853-4224

V.

Chicago, IL (4th Fl., 175 W. Jackson Blvd., 60604-2698) .......312-408-5504

VI.

Denton, TX (Federal Regional Ctr., 800 N. Loop 288, 76201-3698) .......

817-898-5104

VII.

Kansas, MO (Rm. 200, 911 Walnut St., 64106-2085) ....... 816-283-7061

VIII.

Denver, CO (Bldg. 710, Denver Federal Ctr., Box 25267, 80225-0267) .......303-235-4812



IX.

San Francisco, CA (Bldg. 105, Presidio of San Francisco, 94129-1250)....... 415-923-7105

X.

Bothell, WA (Federal Regional Ctr., 130 228th St. SW., 98021-9796) .......206-487-4765

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Inquiries on the following subjects should be directed to theappropriate office of the Federal Emergency Management Agency, 500 CStreet SW., Washington, DC 20472.

Acquisition Services

Office of Acquisition Management. Phone, 202-646-3744.

Employment

Office of Human Resources Management. Phone, 202-646-3964.

Freedom of Information Act

Requests Office of General Counsel. Phone, 202-646-3840.

For further information, contact the Office of Emergency Information andPublic Affairs, Federal Emergency Management Agency, 500 C Street SW.,Washington, DC 20472. Phone, 202-646-4600.

FEDERAL HOUSING FINANCE BOARD

1777 F Street NW., Washington, DC 20006

Phone, 202-408-2500

Board of Directors: ........

Chairman ........(vacancy)

Members: ........

(Secretary of Housing and Urban Development, ex officio) ........Henry G.Cisneros

........Lawrence U. Costiglio

........(2 vacancies)

Housing and Urban Development Designee to the Board ........Nicolas P. Retsinas



Special Assistant to the Secretary of Housing and Urban Development........Rita I. Fair

Assistant to the Board Director ........Melissa L. Allen

Officials: ........

Managing Director ........Rita I. Fair, Acting

Inspector General ........George Woloshyn

Director, District Banks Directorate ........(vacancy)

General Counsel and Director, Office of Legal and External Affairs........Beth L. Climo

Director, Housing Finance Directorate ........Sylvia C. Martinez

Director, Office of Administration ........Patrick Pizzella

Director, Office of Policy and Research ........(vacancy)

Director, Office of Special Projects ........Thomas D. Sheehan, Acting

Executive Secretary ........Elaine L. Baker

[For the Federal Housing Finance Board statement of organization, see theCode of Federal Regulations, Title 12, Part 900]

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The Federal Housing Finance Board is responsible for the administrationand enforcement of the Federal Home Loan Bank Act, as amended.

The Federal Housing Finance Board (Finance Board) wasestablished on August 9, 1989, by the Federal Home Loan Bank Act, asamended by the Financial Institutions Reform, Recovery, and EnforcementAct of 1989 (FIRREA) (12 U.S.C. 1421 et seq.), as an independentregulatory agency in the executive branch. The Finance Board succeeded theFederal Home Loan Bank Board for those functions transferred to it byFIRREA.

The Finance Board is governed by a five-member Board of

Directors. Four members are appointed by the President with the advice andconsent of the Senate for 7-year terms; one of whom is designated asChairman. The Secretary of the Department of Housing and Urban Developmentis the fifth member and serves in an ex officio capacity.

The Finance Board supervises the Federal Home Loan Banks createdby the Federal Home Loan Bank Act and issues regulations and orders forcarrying out the purposes of the provisions of that act. Savingsassociations and other institutions specifi ed in section 4 of the actthat make long-term home-mortgage loans are eligible to become members ofa Federal Home Loan Bank. The Finance Board supervises the Federal Home



Loan Banks and ensures that they carry out their housing finance mission,remain a dequately capitalized and able to raise funds in the capitalmarkets, and operate in a safe and sound manner. The functions of theFinance Board with respect to the Banks and their members include:implementing community-oriented mortgage lending and affo rdable housingadvance programs; prescribing rules and conditions upon which a Bank shallbe authorized to borrow; issuing consolidated Federal Home Loan Bankbonds, notes, or debentures which are the joint and several obligations ofall Federal Home Loan Banks; requiring an annual financial audit of eachBank; appointing six directors to the board of directors of each Bank andconducting the election of the remaining directors by the members;approving dividends paid to each Bank; and acting on applicati ons forBank membership.

The Finance Board is not subject to the appropriation process.Its funds are neither appropriated nor derived from Government funds, andare not subject to apportionment. The expenses of the Finance Board arepaid by assessment against the regio nal Federal Home Loan Banks, whichare deposited in a special account in the Treasury.

Financing Corporation

The Financing Corporation (FICO) was created by the Federal HomeLoan Bank Act as amended by the Competitive Equality Banking Act of 1987(12 U.S.C. 1441), as a mixed-ownership Government corporation. FICO has athree-member directorate, consist ing of the director of the Office ofFinance and two Federal Home Loan Bank presidents.

FICO operates under the authority of the Federal Housing FinanceBoard. It issues debt securities in the capital markets and purchasescapital certificates of the Federal Savings and Loan CorporationResolution Fund.

Federal Home Loan Bank System

In 1932, the Federal Home Loan Bank Act created and authorizedthe Federal Home Loan Bank System to provide a flexible credit reserve formember savings institutions engaged in home mortgage lending.

Regional Banks

The System includes 12 regional Federal Home Loan Banks that aremixed-ownership Government corporations. A board of directors, six of whomare appointed by the Finance Board, manages the Banks. The Finance Boardconducts the election of th e remaining directors.

Capital and Funds

Member institutions, each of which is required to purchase stock, own thecapital stock of the Federal Home Loan Banks. The Banks obtain otherlendable funds through the issuance of consolidated obligations in themoney and capital marke ts, through time and demand deposits accepted frommember institutions, and from other Federal Home Loan Banks.

Operations

The Federal Home Loan Banks fulfill the responsibility of Congress and theFinance Board by providing appropriate loans, referred to as advances, to



their members as a supplement to savings flows in meeting recurringvariations in the supply of , and demand for, residential mortgage credit.Such loans, within the context of national housing goals, aid instabilizing those sectors of the housing and mortgage markets served bythe savings industry. The Banks also provide various services to memberinstitutions pursuant to the statutory authority contained in the FederalHome Loan Bank Act.

The Office of Finance, located in Reston, Virginia, authorizesthe Banks to perform their debt marketing operations, liquidity portfoliomanagement, and financial forecasting. The Office also coordinatesfinancial planning for the Bank System.

Eligible Institutions

The types of institutions eligible to become members of the Federal HomeLoan Banks are savings, building and loan, and homestead associations;savings and cooperative banks; insurance companies; and other insureddepository institut ions that satisfy the statutory requirements.

Power to Borrow

Consolidated Federal Home Loan Bank obligations, which are the joint andseveral liabilities of all the Banks, are issued by the Finance Board inthe form of notes or bonds. Although the Banks are instrumentalities ofthe United States, su ch securities are not obligations of, and are notguaranteed by, the United States.


Requests for information relating to human resources andprocurement should be sent to the Office of Administration, FederalHousing Finance Board, 1777 F Street NW., Washington, DC 20006. Freedom ofInformation Act and any other information req uests should be directed tothe Executive Secretary at the same address.

For further information, contact the Executive Secretariat, FederalHousing Finance Board, 1777 F Street NW., Washington, DC 20006. Phone,202-408-2837; or fax, 202-408-2895.

FEDERAL LABOR RELATIONS AUTHORITY

607 Fourteenth Street NW., Washington, DC 20424-0001

Phone, 202-482-6550

Chairman ........Jean McKee

Chief Counsel ........Susan D. McCluskey

Public Affairs Specialist ........Francisco Martinez-Alvarez

Director, Labor-Management Cooperation ........Christina S. Merchant

Director of Case Control ........Alicia N. Columna



Member ........Tony Armendariz

Chief Counsel ........Steven H. Svartz

Executive Assistant ........Christopher J. Yost

Member ........Pamela Talkin

Chief Counsel ........Barbara B. Franklin

Chief Administrative Law Judge ........John H. Fenton

Solicitor ........David M. Smith

Executive Director ........Solly J. Thomas, Jr.

Director of Information Resources and Research Services ........Harold D.Kessler

Director of Administration ........Clyde B. Blandford, Jr.

Inspector General ........Joseph Suszko, Acting

Office of the General Counsel ........

General Counsel ........Joseph Swerdzewski

Executive Assistant ........Carol W. Pope

Director of Operations and Resources Management ........(vacancy)

Assistant General Counsel, Legal Policy and Advice ........David L. Feder

Deputy Director of Operations, Field Management ........Nancy A. Speight

Assistant General Counsel, Appeals ........Michael D. Nossaman

Federal Service Impasses Panel ........

Chairman ........Edwin D. Brubeck

Members ........N. Victor Goodman, Charles A. Kothe, Daniel H. Kruger, (3vacancies)

Executive Director ........Linda A. Lafferty

Foreign Service Labor Relations Board ........

Chairman ........Jean McKee

Members ........Tia Schneider Denenberg

........Ira F. Jaffe

General Counsel ........Joseph Swerdzewski

Foreign Service Impasse Disputes Panel ........



Chairman ........Margery R. Gootnick

Members ........Edwin D. Brubeck, Robert S. Deutsch, William G. Robinson,Ralph H. Ruedy

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The Federal Labor Relations Authority oversees the Federal servicelabor-management relations program. It administers the law that protectsthe right of employees of the Federal Government to organize, bargaincollectively, and participate through labor o rganizations of their ownchoosing in decisions affecting them. The Authority also ensurescompliance with the statutory rights and obligations of Federal employeesand the labor organizations that represent them in their dealings withFederal agencies.

The Federal Labor Relations Authority was created as anindependent establishment by Reorganization Plan No. 2 of 1978 (5 U.S.C.app.), effective January 1, 1979, pursuant to Executive Order 12107 ofDecember 28, 1978, to consolidate the central policymaking functions inFederal labor-management relations. Its duties and authority are specifiedin title VII (Federal Service Labor-Management Relations) of the CivilService Reform Act of 1978 (5 U.S.C. 7101-7135).

Activities

The Authority provides leadership in establishing policies andguidance relating to the Federal service labor-management relationsprogram. In addition, it determines the appropriateness of bargainingunits, supervises or conducts representation elections, and prescribescriteria and resolves issues relating to the granting of consultationrights to labor organizations with respect to internal agency policies andGovernmentwide rules and regulations. It also resolves negotiabilitydisputes, unfa ir labor practice complaints, and exceptions to arbitrationawards. The Chairman of the Authority serves as the chief executive andadministrative officer.

The General Counsel of the Authority investigates alleged unfairlabor practices, files and prosecutes unfair labor practice complaintsbefore the Authority, and exercises such other powers as the Authority mayprescribe.

The Federal Service Impasses Panel, an entity within theAuthority, is assigned the function of providing assistance in resolvingnegotiation impasses between agencies and unions. After investigating animpasse, the Panel can either recommend pr ocedures to the parties for theresolution of the impasse or assist the parties in resolving the impassethrough whatever methods and procedures, including factfinding andrecommendations, it considers appropriate. If the parties do not arrive ata settle ment after assistance by the Panel, the Panel may hold hearingsand take whatever action is necessary to resolve the impasse.

The Foreign Service Labor Relations Board and the Foreign



Service Impasse Disputes Panel administer provisions of chapter 2 of theForeign Service Act of 1980 (22 U.S.C. 3921), concerning labor-managementrelations. This chapter establishes a st atutory labor-managementrelations program for Foreign Service employees of the United StatesGovernment. Administrative and staff support is provided by the FederalLabor Relations Authority and the Federal Service Impasses Panel.

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Regional Offices -- Federal Labor Relations Authorityhead level 1 :City/Addresshead level 1 :Directorhead level 1 :Telephone

-----------------------------------------------------------------

Atlanta, GA (Suite 122, 1371 Peachtree St. NE., 30309-3102) ....... BrendaM. Robinson ....... 404-347-2324

Boston, MA (Suite 1500, 99 Summer St., 02110) ....... Edward S. Davidson....... 617-424-5730

Chicago, IL (Suite 1150, Xerox Ctr., 55 W. Monroe, 60603) ....... WilliamE. Washington ....... 312-353-6306

Dallas, TX (Suite 926, 525 Griffin St., 75202) ....... James Petrucci....... 214-767-4996

Denver, CO (Suite 100, 1244 Speer Blvd., 80204) ....... Marjorie K.Thompson ....... 303-844-5224

San Francisco, CA (Suite 220, 901 Market St., 94103) ....... Ronald T.Smith ....... 415-744-4000

Washington, DC (Suite 400, 1255 22d St. NW., 20037) ....... Michael W.Doheny ....... 202-653-8500

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Employment

Employment inquiries and applications may be sent to the Director ofPersonnel. Phone, 202-482-6660.

Publications

The Authority will assist in arranging reproduction of documents andordering transcripts of hearings. Requests for publications should besubmitted to the Director, Information Resources and Research Services.Phone, 202-482-6550.

Reading Room

Anyone desiring to inspect formal case documents or read agency



publications may use facilities of the Authority's offices.

Speakers

To give agencies, labor organizations, and other interested persons abetter understanding of the Federal service labor-management relationsprogram and the Authority's role and duties, its personnel participate asspeakers or panel members befor e various groups. Requests for speakers orpanelists should be submitted to the Office of the Chairman (phone,202-482-6500); or to the Deputy General Counsel (phone, 202-482-6680).

For further information, contact the Director of Information Resources andResearch Services, Federal Labor Relations Authority, 607 FourteenthStreet NW., Washington, DC 20424-0001. Phone, 202-482-6550.

FEDERAL MARITIME COMMISSION

800 North Capitol Street NW., Washington, DC 20573-0001

Phone, 202-523-5707

Chairman ........William D. Hathaway

Commissioners ........Ming C. Hsu, Francis J. Ivancie, (2 vacancies)

General Counsel ........Robert D. Bourgoin

Secretary ........Joseph C. Polking

Director, Office of Informal Inquiries, Complaints, and Informal Dockets........Joseph T. Farrell

Chief Administrative Law Judge ........Norman D. Kline

Director, Office of Equal Employment Opportunity ........Mary A. Jackson

Inspector General ........Tony P. Kominoth

Managing Director ........Edward Patrick Walsh

Deputy Managing Director ........Bruce A. Dombrowski

Director, Bureau of Trade Monitoring and Analysis ........Austin Schmitt

Director, Bureau of Tariffs, Certification and Licensing ........Bryant L.VanBrakle

Director, Bureau of Investigations ........Norman W. Littlejohn

Director, Bureau of Hearing Counsel ........William Jarrel Smith, Jr.

Director, Bureau of Administration ........Sandra L. Kusumoto



@U1

[Insert Federal Maritime Commission chart]@U0

The Federal Maritime Commission regulates the waterborne foreign anddomestic offshore commerce of the United States, assures that UnitedStates international trade is open to all nations on fair and equitableterms, and protects against unauthorized, con certed activity in thewaterborne commerce of the United States. This is accomplished throughmaintaining surveillance over steamship conferences and common carriers bywater; assuring that only the rates on file with the Commission arecharged; reviewing agreements between persons subject to the Shipping Actof 1984 and the Shipping Act, 1916; guaranteeing equal treatment toshippers, carriers, and other persons subject to the shipping statutes;and ensuring that adequate levels of financial responsibili ty aremaintained for indemnification of passengers.

The Federal Maritime Commission was established byReorganization Plan No. 7 of 1961 (5 U.S.C. app.), effective August 12,1961. It is an independent agency that regulates shipping under thefollowing statutes: the Shipping Act of 1984 (46 U.S.C . app. 1701-1720);the Shipping Act, 1916 (46 U.S.C. app. 801 et seq.); the Merchant MarineAct, 1920 (46 U.S.C. app. 861 et seq.); the Foreign Shipping Practices Actof 1988 (46 U.S.C. app. 1710a); the Intercoastal Shipping Act, 1933 (46U.S.C. app. 843 et seq.); the Merchant Marine Act, 1936 (46 U.S.C. app.1101 et seq.); and certain provisions of the act of November 6, 1966 (46U.S.C. app. 817(d) and 817(e)).

Activities

Agreements

The Commission reviews for legal sufficiency agreements filed undersection 15 of the Shipping Act, 1916 (46 U.S.C. app. 814), and section 5of the Shipping Act of 1984 (46 U.S.C. app. 1704), including conference,interconference, and cooperati ve working agreements among commoncarriers, terminal operators, and other persons subject to the shippingstatutes. The Commission also monitors activities under all effective(1984 act) or approved (1916 act) agreements for compliance with theprovision s of law and its rules, orders, and regulations.

Tariffs

The Commission accepts or rejects tariff filings, including filingsdealing with service contracts, of common carriers engaged in the foreignand domestic offshore commerce of the United States, or conferences ofsuch carriers. The Commission regu lates the rate of return of carriers in

the domestic offshore trades. Special permission applications may besubmitted for relief from statutory and/or Commission tariff requirements.The Commission monitors the activities of controlled carriers under section 9 of the Shipping Act of 1984 (46 U.S.C. app. 1708, 1709, 1714).

Licenses

The Commission issues licenses to persons, partnerships, corporations, orassociations desiring to engage in ocean freight forwarding activities.

Passenger Indemnity



The Commission administers the passenger indemnity provisions of the actof November 6, 1966, which require shipowners and operators to obtaincertificates of financial responsibility to pay judgments for personalinjury or death or to refund fares in the event of nonperformance ofvoyages.

Informal Complaints

The Commission reviews alleged or suspected violations of the shippingstatutes and rules and regulations of the Commission and may takeadministrative action to institute formal proceedings, to refer matters toother governmental agen cies, or to bring about voluntary agreementbetween the parties.

Formal Adjudicatory Procedure

The Commission conducts formal investigations and hearings on its ownmotion and adjudicates formal complaints in accordance with theAdministrative Procedure Act (5 U.S.C. note prec. 551).

Rulemaking

The Commission promulgates rules and regulations to interpret, enforce,and ensure compliance with shipping and related statutes by commoncarriers and other persons subject to the statutes.

Investigation, Audit, and Financial and Economic Analyses

The Commission prescribes and administers programs to ensure compliancewith the provisions of the shipping statutes. These programs include thesubmission of information; field investigations and audits of activitiesand practices of common carriers, conferences, terminal operators, freightforwarders, and other persons subject to the shipping statutes; and rateanalyses, studies, and economic reviews of current and prospective tradeconditions, i ncluding the extent and nature of competition in varioustrade areas.

International Affairs

The Commission conducts investigations of foreign governmental and foreigncarrier practices that adversely affect the U.S. shipping trade and, inconjunction with the Department of State, conducts activities to effectthe eliminatio n of discriminatory practices on the part of foreigngovernments against United States-flag shipping and to achieve comitybetween the United States and its trading partners.

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District Offices -- Federal Maritime Commissionhead level 1 :Districthead level 1 :Addresshead level 1 :Officer in Charge

-----------------------------------------------------------------



Houston ....... Suite 110, Box 14, 14960 Heathrow Forest Pky., Houston, TX77032-3842 ....... Donald H. Butler

Los Angeles ....... Suite 270, 11 Golden Shore, Long Beach, CA 90802....... Michael A. Murphy

Miami ....... Rm. 115, 1001 North America Way, Miami, FL 33132 .......Richard L. Larson

New Orleans ....... Suite 2260, 365 Canal St., New Orleans, LA 70130....... (Vacancy)

New York ....... Suite 614, 6 World Trade Ctr., New York, NY 10048-0949....... Martin J. Keenaghan

Puerto Rico ....... Rm. 762, U.S. District Courthouse, 150 Carlos ChardonAve., Hato Rey, PR 00918-2254 ....... Lorraine Jime AE1nez �

San Francisco ....... Suite 3510, 525 Market St., San Francisco, CA 94105....... Carlos D. Niemeyer

----------------------------(TABLE END)--------------------------


Employment

Employment inquiries may be directed to the Office of Personnel, FederalMaritime Commission, 800 North Capitol Street NW., Washington, DC20573-0001. Phone, 202-523-5773.

Informal Complaints Phone, 202-523-5807.

Publications

The Thirty-second Annual Report (1993) is a recent publication of theFederal Maritime Commission.

For further information, contact the Office of the Secretary, FederalMaritime Commission, 800 North Capitol Street NW., Washington, DC20573-0001. Phone, 202-523-5725.

FEDERAL MEDIATION AND CONCILIATION SERVICE

2100 K Street NW., Washington, DC 20427

Phone, 202-653-5290

Director ........Joan Calhoun Weils

Deputy Director ........Floyd Wood

The Federal Mediation and Conciliation Service represents the public



interest by promoting the development of sound and stable labor-managementrelationships; preventing or minimizing work stoppages by assisting laborand management to settle their disput es through mediation; advocatingcollective bargaining, mediation, and voluntary arbitration as thepreferred processes for settling issues between employers andrepresentatives of employees; developing the art, science, and practice ofdispute resolution ; and fostering constructive joint relationships oflabor and management leaders to increase their mutual understanding andsolution of common problems.

The Federal Mediation and Conciliation Service was created bythe Labor Management Relations Act, 1947 (29 U.S.C. 172). The Director isappointed by the President with the advice and consent of the Senate.

Activities

The Federal Mediation and Conciliation Service helps preventdisruptions in the flow of interstate commerce caused by labor-managementdisputes by providing mediators to assist disputing parties in theresolution of their differences. Mediators have no law enforcementauthority and rely wholly on persuasive techniques.

The Service offers its facilities in labor-management disputesin any industry affecting interstate commerce, either upon its own motionor at the request of one or more of the parties to the dispute, wheneverin its judgment such dispute threat ens to cause a substantialinterruption of commerce. The Labor Management Relations Act requires thatparties to a labor contract must file a dispute notice if agreement is notreached 30 days in advance of a contract termination or reopening date.The no tice must be filed with the Service and the appropriate State orlocal mediation agency. The Service is required to avoid the mediation ofdisputes that would have only a minor effect on interstate commerce ifState or other conciliation services are avai lable to the parties.

For further information, contact one of the district offices listed below.

Mediation

The mediator's efforts are directed toward the establishment of sound andstable labor-management relations on a continuing basis. In this work themediator has a more basic function: encouraging and promoting betterday-to-day relations between labor and management, thereby helping toreduce the incidence of work stoppages. Issues arising in negotiations maythen be faced as problems to be settled through mutual effort rather thanissues in dispute.

For further information, contact the Office of Public Affairs. Phone,

202-653-5290.

Arbitration

The Service, on the joint request of employers and unions, will alsoassist in the selection of arbitrators from a roster of private citizenswho are qualified as neutrals to adjudicate matters in dispute.

For further information, contact the Office of Arbitration Services.Phone, 202-653-5280.



---------------------------(TABLE START)---------------------------

District Offices -- Federal Mediation and Conciliation Servicehead level 1 :head level 1 :District/Addresshead level 1 :Directorhead level 1 :Telephone

-----------------------------------------------------------------

1.

New York, NY (2d Fl., 1633 Broadway, 10019) ....... Kenneth C. Kowalski....... 212-399-5038

2.

Philadelphia, PA (Rm. 3456, 600 Arch St., 19106) ....... John F. McDermott....... 215-597-7690

3.

Atlanta, GA (Suite 318, 1720 Peachtree St. NW., 30309) ....... (Vacancy)....... 404-347-2473

4.

Independence, OH (Suite 100, 6161 Oak Tree Blvd., 44131) ....... W.Kenneth Evans ....... 216-522-4800

5.

Seattle, WA (Rm. 310, 2001 6th Ave., 98121) ....... Norman A. Lee .......206-553-5800

6.

Minneapolis, MN (Suite 3950, 1300 Godward St., 55413) ....... MaureenLabenski ....... 612-370-3300

7.

Hinsdale, IL (Suite 203, 908 N. Elm St., 60521) ....... Daniel O'Leary....... 708-887-4750

8.

St. Louis (Creve Coeur), MO (Suite 325, 12140 Woodcrest Executive Dr.,63141) ....... James G. Kelly ....... 314-576-6253

9.

Glendale, CA (Suite 610, Glendale Financial Sq., 225 W. Broadway, 91204)....... (Vacancy) ....... 213-965-3814

----------------------------(TABLE END)--------------------------



For further information, contact the Office of Public Affairs, FederalMediation and Conciliation Service, 2100 K Street NW., Washington, DC20427. Phone, 202-653-5290.

FEDERAL MINE SAFETY AND HEALTH REVIEW COMMISSION

1730 K Street NW., Washington, DC 20006

Phone, 202-653-5625

Chairman ........Arlene Holen

Commissioners ........Richard V. Backley, Joyce A. Doyle, (2 vacancies)

Chief Administrative Law Judge ........Paul Merlin

General Counsel ........L. Joseph Ferrara

Executive Director ........Richard L. Baker

Administrative Officer ........Regina M. Clarke

@U1

[Insert Federal Mine Safety and Health Review Commission chart]@U0

The Federal Mine Safety and Health Review Commission is anindependent, quasi-judicial agency established by the Federal Mine Safetyand Health Act of 1977 (30 U.S.C. 801 et seq.). That act, enforced by theSecretary of Labor through the Mine Sa fety and Health Administration,governs compliance with occupational safety and health standards in theNation's surface and underground coal, metal, and nonmetal mines.

The Commission consists of five members who are appointed by thePresident with the advice and consent of the Senate and who servestaggered, 6-year terms. The Chairman, who is selected from among theCommissioners, serves at the pleasure of the President.

The Commission and its Office of Administrative Law Judges arecharged with deciding cases brought pursuant to the act by the Mine Safetyand Health Administration, mine operators, and miners or their

representatives. These cases generally invol ve review of theAdministration's enforcement actions including citations, mine closureorders, and proposals for civil penalties issued for violations of the actor the mandatory safety and health standards promulgated by the Secretary.The Commission al so has jurisdiction over discrimination complaints filedby miners or their representatives in connection with their safety andhealth rights under the act, and over complaints for compensation filed onbehalf of miners idled as a result of mine closure o rders issued by theAdministration.

Activities



Cases brought before the Commission are assigned to the Officeof Administrative Law Judges, and hearings are conducted pursuant to therequirements of the Administrative Procedure Act (5 U.S.C. 554, 556) andthe Commission's procedural rules (2 9 CFR Part 2700).

A judge's decision becomes a final but nonprecedential order ofthe Commission 40 days after issuance unless the Commission has directedthe case for review in response to a petition or on its own motion. If areview is conducted, a decision of the Commission becomes final 30 daysafter issuance unless a party adversely affected seeks review in the U.S.Circuit Court of Appeals for the District of Columbia or the Circuitwithin which the mine subject to the litigation is located.

As far as practicable, hearings are held at locations convenientto the affected mines. The Office of Administrative Law Judges has twooffices: the Falls Church Office, 2 Skyline, 5203 Leesburg Pike, FallsChurch, VA 22041; and the Denver Offic e, Colonnade Center, Room 280, 1244Speer Boulevard, Denver, CO 80204.

For further information, contact the Executive Director, Federal MineSafety and Health Review Commission, Sixth Floor, 1730 K Street NW.,Washington DC 20006. Phone, 202-653-5625.

FEDERAL RESERVE SYSTEM

Board of Governors of the Federal Reserve System

Twentieth Street and Constitution Avenue NW., Washington, DC 20551

Phone, 202-452-3000

Board of Governors ........

Chairman ........Alan Greenspan

Vice Chairman ........(vacancy)

Members ........Edward W. Kelley, Jr., John P. LaWare, Lawrence B.Lindsey, Susan M. Phillips, (vacancy)

Official Staff: ........

Assistants to the Board ........Joseph R. Coyne, Donald J. Winn, TheodoreE. Allison

General Counsel ........J. Virgil Mattingly, Jr.

Secretary ........William W. Wiles

Associate Secretaries ........Jennifer J. Johnson



........Barbara R. Lowrey

Director, Division of Consumer and Community Affairs ........Griffith L.Garwood

Director, Division of Banking Supervision and Regulation ........RichardSpillenkothen

Associate Director (Bank Holding Companies) ........Don E. Kline

Associate Director (Regulation) ........Frederick M. Struble

Director, Division of Monetary Affairs ........Donald L. Kohn

Deputy Director ........David E. Lindsey

Director, Division of Research and Statistics ........Michael J. Prell

Deputy Director ........Edward C. Ettin

Staff Director, Division of International Finance ........Edwin M. Truman

Senior Associate Director ........Larry J. Promisel

Senior Associate Director ........Charles J. Siegman

Staff Director, Office of Staff Director for Management ........S. DavidFrost

Director, Division of Information Resources Management ........Stephen R.Malphrus

Director, Division of Human Resources Management ........David L. Shannon

Associate Director ........John R. Weis

Controller ........George E. Livingston

Inspector General, Office of the Inspector General ........Brent L. Bowen

Director, Division of Support Services ........Robert E. Frazier

Director, Division of Federal Reserve Bank Operations and Payment Systems........Clyde H. Farnsworth, Jr.

Deputy Director, Finance and Control ........David L. Robinson

Officers of the Federal Reserve Banks ........

Chairmen and Federal Reserve Agents: ........

Atlanta ........Leo Benatar

Boston ........Jerome H. Grossman

Chicago ........Richard G. Cline

Cleveland ........A. William Reynolds



Dallas ........Cece Smith

Kansas City ........Burton A. Dole, Jr.

Minneapolis ........Gerald A. Rauenhorst

New York ........Maurice R. Greenberg

Philadelphia ........James M. Mead

Richmond ........Henry J. Faison

St. Louis ........Robert H. Quenon

San Francisco ........James A. Vohs

Presidents: ........

Atlanta ........Robert P. Forrestal

Boston ........(vacancy)

Chicago ........Silas Keehn

Cleveland ........Jerry L. Jordan

Dallas ........Robert D. McTeer, Jr.

Kansas City ........Thomas M. Hoenig

Minneapolis ........Gary H. Stern

New York ........William J. McDonough

Philadelphia ........Edward G. Boehne

Richmond ........J. Alfred Broaddus, Jr.

St. Louis ........Thomas C. Melzer

San Francisco ........Robert T. Parry

Federal Open Market Committee ........

Chairman ........Alan Greenspan

Vice Chairman ........William J. McDonough

Members ........Edward G. Boehne, Silas Keehn, Edward W. Kelley, Jr., JohnP. LaWare, Lawrence B. Lindsey, Robert D. McTeer, Jr., Susan M. Phillips,Gary H. Stern, (2 vacancies)

Official Staff: ........

Secretary and Economist ........Donald L. Kohn

Deputy Secretary ........Normand R.V. Bernard



Assistant Secretaries ........Joseph R. Coyne

........Gary P. Gillum

General Counsel ........J. Virgil Mattingly, Jr.

Deputy General Counsel ........Ernest T. Patrikis

Economists ........Michael J. Prell

........Edwin M. Truman

Manager for Foreign Operations ........Peter R. Fisher

Manager for Domestic Operations ........Joan E. Lovett

President, Federal Advisory Council ........Richard M. Rosenberg

Chairman, Consumer Advisory Council ........Jean Pogge

President, Thrift Institutions Advisory Council ........Beatrice D'Agostino

The Federal Reserve System, the central bank of the United States, ischarged with administering and making policy for the Nation's credit andmonetary affairs. Through its supervisory and regulatory bankingfunctions, the Federal Reserve helps to maintai n the banking industry insound condition, capable of responding to the Nation's domestic andinternational financial needs and objectives.

The Federal Reserve System was established by the FederalReserve Act (12 U.S.C. 221), approved December 23, 1913. The System servesas the Nation's central bank. The powers of central banks vary widely, buttheir major responsibility is in the execution of monetary policy. Centralbanks typically perform a number of other functions, such as the transferof funds, handling Government deposits and debt issues, supervising andregulating banks, and acting as lender of last resort.

It is the responsibility of the Federal Reserve System tocontribute to the strength and vitality of the U.S. economy. Byinfluencing the lending and investing activities of depositoryinstitutions and the cost and availability of money and cred it, theFederal Reserve System can help promote the full use of human and capitalresources, the growth of productivity, relatively stable prices, andequilibrium in the Nation's international balance of payments. Through its

supervisory and regulatory ba nking functions, the Federal Reserve Systemhelps maintain a commercial banking system that is responsive to theNation's financial needs and objectives.

The System consists of seven parts: the Board of Governors inWashington, DC; the 12 Federal Reserve Banks and their 25 branches andother facilities situated throughout the country; the Federal Open MarketCommittee; the Federal Advisory Counci l; the Consumer Advisory Council;the Thrift Institutions Advisory Council; and the Nation's financialinstitutions, including commercial banks, savings and loan associations,mutual savings banks, and credit unions.



Board of Governors

Broad supervisory powers are vested in the Board of Governors,which has its offices in Washington, DC. The Board is composed of sevenmembers appointed by the President with the advice and consent of theSenate. The Chairman of the Board of Gov ernors is, by Executive Order11269 of February 14, 1966, a member of the National Advisory Council onInternational Monetary and Financial Policies.

The Board determines general monetary, credit, and operatingpolicies for the System as a whole and formulates the rules andregulations necessary to carry out the purposes of the Federal ReserveAct. The Board's principal duties consist of moni toring creditconditions; supervising the Federal Reserve Banks, member banks, and bankholding companies; and regulating the implementation of certain consumercredit protection laws.

Power To Influence Credit Conditions

Pursuant to the Depository Institutions Deregulation and Monetary ControlAct of 1980, referred to as the Monetary Control Act of 1980 (12 U.S.C.226 note), the Board is given the power, within statutory limitations, t ofix the requirements concerning reserves to be maintained by depositoryinstitutions on transaction accounts or nonpersonal time deposits. Anotherimportant instrument of credit control is found in open market operations.The members of the Board of Gov ernors also are members of the FederalOpen Market Committee, whose work and organization are described below.The Board of Governors reviews and determines the discount rate charged bythe Federal Reserve Banks. For the purpose of preventing excessive us e ofcredit for the purchase or carrying of securities, the Board is authorizedto regulate the amount of credit that may be initially extended andsubsequently maintained on any security (with certain exceptions).

Supervision of Federal Reserve Banks

The Board is authorized to make examinations of the Federal Reserve Banks,to require statements and reports from such Banks, to supervise the issueand retirement of Federal Reserve notes, to require the establishment ordiscontinuance of branches of Reserve Banks, and to exercise supervisionover all relationships and transactions of those Banks with foreignbranches. The Board of Governors reviews and follows the examination andsupervisory activities of the Federal Reserve Banks aimed at furthercoordination of policies and practices.

Supervision of Bank Holding Companies

The Bank Holding Company Act of 1956 gave the Federal Reserve primaryresponsibility for supervising and regulating the activities of bankholding companies. This act was designed to achieve two basic objectives:to c ontrol the expansion of bank holding companies by avoiding thecreation of monopoly or restraining trade in banking; and to limit theexpansion of bank holding companies to those nonbanking activities thatare closely related to banking, thus maintaining a separation betweenbanking and commerce. A company that seeks to become a bank holdingcompany must obtain the prior approval of the Federal Reserve. Any companythat qualifies as a bank holding company must register with the FederalReserve System and file reports with the System. To preserve the



traditional separation of banking and commerce, the Congress amended theBank Holding Act in December 1970. Primarily as a result of this newlegislation, the number of bank holding companies increased. The nu mberhas continued to increase steadily and totaled 6,474 at the end of 1988,when 91 percent of all deposits of domestic banking organizations wereheld by bank subsidiaries of holding companies. The number of applicationsreceived in 1988 totaled 1,337.

Supervision of Member Banks

The Board has jurisdiction over the admission of State banks and trustcompanies to membership in the Federal Reserve System, the termination ofmembership of such banks, the establishment of branches by such banks, andthe app roval of bank mergers and consolidations where the resultinginstitution will be a State member bank. It receives copies of conditionreports submitted by them to the Federal Reserve Banks. It has power toexamine all member banks and the affiliates of me mber banks and torequire condition reports from them. It has authority to require periodicand other public disclosure of information with respect to an equitysecurity of a State member bank that is held by 500 or more persons. Itestablishes minimum st andards with respect to installation, maintenance,and operation of security devices and procedures by State member banks.Also, it has authority to issue cease-and-desist orders in connection withviolations of law or unsafe or unsound banking practices by State memberbanks and to remove directors or officers of such banks in certaincircumstances, and it may, in its discretion, suspend member banks fromthe use of the credit facilities of the Federal Reserve System for makingundue use of bank credit f or speculative purposes or for any otherpurpose inconsistent with the maintenance of sound credit conditions.

The Board may grant authority to member banks to establishbranches in foreign countries or dependencies or insular possessions ofthe United States, to invest in the stocks of banks or corporationsengaged in international or foreign banking, o r to invest in foreignbanks. It also charters, regulates, and supervises certain corporationsthat engage in foreign or international banking and financial activities.

The Board is authorized to issue general regulations permittinginterlocking relationships in certain circumstances between member banksand organizations dealing in securities or between member banks and otherbanks.

Other Activities

Under the Change in Bank Control Act of 1978 (12 U.S.C. 1817(j)), theBoard is required to review other bank stock acquisitions.

Under the Truth in Lending Act (15 U.S.C. 1601), the Board isrequired to prescribe regulations to ensure a meaningful disclosure bylenders of credit terms so that consumers will be able to compare morereadily the various credit terms availabl e and will be informed aboutrules governing credit cards, including their potential liability forunauthorized use.

Under the International Banking Act of 1978 (12 U.S.C. 3101),the Board has authority to impose reserve requirements and interest rateceilings on branches and agencies of foreign banks in the United States,to grant loans to them, to provide th em access to Federal Reserve



services, and to limit their interstate banking activities.

The Board also is the rulemaking authority for the Equal CreditOpportunity Act, the Home Mortgage Disclosure Act, the Fair Credit BillingAct, the Expedited Funds Availability Act, and certain provisions of theFederal Trade Commission Act as t hey apply to banks.

Expenses

To meet its expenses and pay the salaries of its members and itsemployees, the Board makes semiannual assessments upon the Reserve Banksin proportion to their capital stock and surplus.

Federal Open Market Committee

The Federal Open Market Committee is comprised of the Board ofGovernors and five of the presidents of the Reserve Banks. The Chairman ofthe Board of Governors is traditionally the Chairman of the Committee. Thepresident of the Federal Reserve Bank of New York serves as a permanentmember of the Committee. Four of the twelve Reserve Bank presidents rotateannually as members of the Committee.

Open market operations of the Reserve Banks are conducted underregulations adopted by the Committee and pursuant to specific policydirectives issued by the Committee, which meets in Washington at frequentintervals. Purchases and sales of secu rities in the open market areundertaken to supply bank reserves to support the credit and money neededfor long-term economic growth, to offset cyclical economic swings, and toaccommodate seasonal demands of businesses and consumers for money andcredit . These operations are carried out principally in U.S. Governmentobligations, but they also include purchases and sales of Federal agencyobligations and bankers' acceptances. All operations are conducted in NewYork, where the primary markets for these securities are located; theFederal Reserve Bank of New York executes transactions for the FederalReserve System Open Market Account in carrying out these operations.

Under the Committee's direction, the Federal Reserve Bank of NewYork also undertakes transactions in foreign currencies for the FederalReserve System Open Market Account. The purposes of these operationsinclude helping to safeguard the value of the dollar in internationalexchange markets and facilitating growth in international liquidity inaccordance with the needs of an expanding world economy. The FederalReserve has, in particular, entered into a network of mutual currencyarrangements w ith other central banks providing for the right to drawforeign exchange within specified limits and for specified periods.

Federal Reserve Banks

The 12 Federal Reserve Banks are located in Atlanta, Boston,Chicago, Cleveland, Dallas, Kansas City, Minneapolis, New York,Philadelphia, Richmond, San Francisco, and St. Louis. Branch banks arelocated in Baltimore, Birmingham, Buffalo, Charlo tte, Cincinnati, Denver,Detroit, El Paso, Helena, Houston, Jacksonville, Little Rock, Los Angeles,Louisville, Memphis, Miami, Nashville, New Orleans, Oklahoma City, Omaha,Pittsburgh, Portland, Salt Lake City, San Antonio, and Seattle.

Directors and Officers of Reserve Banks



The Board of Directors of each Reserve Bank is composed of nine members,equally divided into three designated classes: class A, class B, and classC. Directors of class A are representative of the stockholding memb erbanks. Directors of class B must be actively engaged in their districts incommerce, agriculture, or some other industrial pursuit, and may not beofficers, directors, or employees of any bank. Class C directors may notbe officers, directors, employee s, or stockholders of any bank. The sixclass A and class B directors are elected by the stockholding memberbanks, while the three class C directors are appointed by the Board ofGovernors. The terms of office of the directors are so arranged that thete rm of one director of each class expires each year.

One of the class C directors appointed by the Board of Governorsis designated as Chairman of the Board of Directors of the Reserve Bankand as Federal Reserve agent, and in the latter capacity he is required tomaintain a local office of the Bo ard of Governors on the premises of theReserve Bank. Another class C director is appointed by the Board ofGovernors as deputy chairman.

Each Reserve Bank has as its chief executive officer a presidentappointed for a term of 5 years by its Board of Directors with theapproval of the Board of Governors. There are also first vice presidentsfor each bank, appointed in the same man ner, and other officers appointedby the Board of Directors.

Reserves on Deposit

In accordance with provisions of the Monetary Control Act of 1980 (12U.S.C. 226 note), the Reserve Banks receive and hold on deposit thereserve or clearing account deposits of depository institutions. Thesebanks are permitted to cou nt their vault cash as part of their requiredreserve.

Extensions of Credit

The Monetary Control Act of 1980 (12 U.S.C. 226 note) directs the FederalReserve to open its discount window to any depository institution that issubject to Federal Reserve reserve requirements on transaction accounts ornonpersonal time deposits.

Discount window credit provides for Federal Reserve lending toeligible depository institutions under two basic programs. One is theadjustment credit program; the other supplies more extended credit forcertain limited purposes.

Short-term adjustment credit is the primary type of FederalReserve credit. It is available to help borrowers meet temporary

requirements for funds. Borrowers are not permitted to use adjustmentcredit to take advantage of any spread between the discount rate andmarket rates.

Extended credit is provided through three programs designed toassist depository institutions in meeting longer term needs for funds. Oneprovides seasonal credit -- for periods running up to 9 months -- tosmaller depository institutions that l ack access to market funds. Asecond program assists institutions that experience special difficultiesarising from exceptional circumstances or practices involving only thatinstitution. Finally, in cases where more general liquidity strains are



affectin g a broad range of depository institutions -- such as those whoseportfolios consist primarily of longer term assets -- credit may beprovided to address the problems of particular institutions being affectedby the general situation.

Currency Issue

The Reserve Banks issue Federal Reserve notes, which constitute the bulkof money in circulation. These notes are obligations of the United Statesand are a prior lien upon the assets of the issuing Federal Reserve Bank.They are issued aga inst a pledge by the Reserve Bank with the FederalReserve agent of collateral security including gold certificates, paperdiscounted or purchased by the Bank, and direct obligations of the UnitedStates.

Other Powers

The Reserve Banks are empowered to act as clearinghouses and as collectingagents for depository institutions in the collection of checks and otherinstruments. They are also authorized to act as depositories and fiscalagents of the United S tates and to exercise other banking functionsspecified in the Federal Reserve Act. They perform a number of importantfunctions in connection with the issue and redemption of United StatesGovernment securities.

Federal Advisory Council

The Federal Advisory Council acts in an advisory capacity,conferring with the Board of Governors on general business conditions.

The Council is composed of 12 members, one from each FederalReserve district, being selected annually by the Board of Directors of theReserve Bank of the district. The Council is required to meet inWashington, DC, at least four times each yea r, and more often if calledby the Board of Governors.

Consumer Advisory Council

The Consumer Advisory Council confers with the Board ofGovernors several times each year on the Board's responsibilities in thefield of consumer credit protection. The Council was established byCongress in 1976 at the suggestion of the Board and replaced the AdvisoryCommittee on Truth in Lending that was established by the 1968 Truth inLending Act.

The Council is composed of 30 members from all parts of thecountry. Its membership includes a broad representation of consumer and

creditor interests. It advises the Board on its responsibilities undersuch laws as Truth in Lending, Equal Credi t Opportunity, and HomeMortgage Disclosure.

Thrift Institutions Advisory Council

The Thrift Institutions Advisory Council is an advisory groupestablished by the Board in 1980 made up of representatives from nonbankdepository thrift institutions, which includes savings and loans, mutualsavings bankers, and credit unions. T he Council meets at least four timeseach year with the Board of Governors to discuss developments relating to



thrift institutions, the housing industry and mortgage finance, andcertain regulatory issues.


Employment

Written inquiries regarding employment should be addressed to theDirector, Division of Personnel, Board of Governors of the Federal ReserveSystem, Washington, DC 20551.

Procurement

Firms seeking business with the Board should address their inquiries tothe Director, Division of Support Services, Board of Governors of theFederal Reserve System, Washington, DC 20551.

Publications

Among the publications issued by the Board are The Federal Reserve System-- Purposes and Functions, and a series of pamphlets including Guide toBusiness Credit and the Equal Credit Opportunity Act; Consumer Handbook;Making Deposits: When W ill Your Money Be Available; and When Your Home IsOn the Line: What You Should Know About Home Equity Lines of Credit.Copies of these pamphlets are available free of charge. Informationregarding publications may be obtained in Room MP-510 (Martin Build ing)of the Board's headquarters. Phone, 202-452-3244.

Reading Room

A reading room where persons may inspect records that are available to thepublic is located in Room B-1122 at the Board's headquarters, TwentiethStreet and Constitution Avenue NW., Washington, DC. Information regardingthe availability of r ecords may be obtained by calling 202-452-3684.

For further information, contact the Office of Public Affairs, Board ofGovernors, Federal Reserve System, Washington, DC 20551. Phone,202-452-3204 or 202-452-3215.

FEDERAL RETIREMENT THRIFT INVESTMENT BOARD

1250 H Street NW., Washington, DC 20005

Phone, 202-942-1600

Chairman ........James H. Atkins, Acting

Members ........Shirley Chilton-Odell, J. David Davenport, Stephen L.Norris, (vacancy)

Officials: ........

Executive Director ........Roger W. Mehle

General Counsel ........Robert Bloom



Assistant General Counsel (Administration) ........John J. O'Meara

Assistant General Counsel (Programs) ........James B. Petrick

Director of Accounting ........David L. Black

Director of Administration ........Strat D. Valakis

Director of Automated Systems ........John W. Witters

Director of Benefits and Program Analysis ........Alisone M. Clarke

Director of Communications ........Veda R. Charrow

Director of External Affairs ........Thomas J. Trabucco

Director of Investments ........Peter B. Mackey

The Federal Retirement Thrift Investment Board administers the ThriftSavings Plan, which provides Federal employees the opportunity to save foradditional retirement security.

The Federal Retirement Thrift Investment Board was establishedas an independent agency by the Federal Employees' Retirement System Actof 1986 (5 U.S.C. 8472). The act vests responsibility for the agency insix named fiduciaries: the five Board members and the Executive Director.The five members of the Board, one of whom is designated as Chairman, areappointed by the President with the advice and consent of the Senate andserve on the Board on a part-time basis. The members appoint the Executive Director, who is responsible for the management of the agency and thePlan.

Activities

The Thrift Savings Plan is a tax-deferred, defined contributionplan that was established as one of the three parts of the FederalEmployees' Retirement System. For employees covered under the System,savings accumulated through the Plan make an important addition to theretirement benefits provided by Social Security and the System's BasicAnnuity. Civil Service Retirement System employees may also take advantageof the Plan to supplement their annuities.

The Board operates the Thrift Savings Plan and manages theinvestments of the Thrift Savings Fund solely for the benefit of

participants and their beneficiaries. As part of these responsibilities,the Board maintains an account for each Plan par ticipant, makes loans,purchases annuity contracts, and provides for the payment of benefits.

For further information, contact the Director of External Affairs, FederalRetirement Thrift Investment Board, 1250 H Street NW., Washington, DC20005. Phone, 202-942-1640.



FEDERAL TRADE COMMISSION

Pennsylvania Avenue at Sixth Street NW., Washington, DC 20580

Phone, 202-326-2222 (Public Reference Branch)

Chairman ........Janet D. Steiger

Executive Assistant ........James C. Hamill

Commissioners ........Mary L. Azcuenaga, Deborah K. Owen, Roscoe B. StarekIII, Dennis A. Yao

Executive Director ........Robert S. Walton III

Deputy Executive Director for Management ........Rosemarie Straight

Deputy Executive Director for Planning and Information ........Alan Proctor

Director, Bureau of Competition ........Mary Lou Steptoe, Acting

Deputy Director ........Mark D. Whitener, Acting

Director, Bureau of Consumer Protection ........Christian S. White, Acting

Deputy Director ........Lydia B. Parnes

Director, Bureau of Economics ........Ronald S. Bond, Acting

Deputy Director ........(vacancy)

General Counsel ........Jay C. Shaffer, Acting

Deputy General Counsel ........(vacancy)

Director, Office of Congressional Relations ........Dorian Hall, Acting

Director, Office of Public Affairs ........Bonnie Jansen

Secretary of the Commission ........Donald S. Clark

Chief Administrative Law Judge ........Lewis F. Parker

Inspector General ........Frederick J. Zirkel

[For the Federal Trade Commission statement of organization, see the Codeof Federal Regulations, Title 16, Part 0]

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[Insert Federal Trade Commission chart]@U0

The objective of the Federal Trade Commission is to maintain competitiveenterprise as the keystone of the American economic system. Although theduties of the Commission are varied, the foundation of public policyunderlying all these duties is essential ly the same: to prevent the freeenterprise system from being fettered by monopoly or restraints on tradeor corrupted by unfair or deceptive trade practices. The Commission is



charged with keeping competition both free and fair.

The purpose of the Federal Trade Commission is expressed in theFederal Trade Commission Act (15 U.S.C. 41-58) and the Clayton Act (15U.S.C. 12), both passed in 1914 and both successively amended in the yearsthat have followed. The Federal Tra de Commission Act prohibits the use inor affecting commerce of ``unfair methods of competition'' and ``unfair ordeceptive acts or practices.'' The Clayton Act outlaws specific practicesrecognized as instruments of monopoly. As an administrative agency, actingquasi-judicially and quasi-legislatively, the Commission was establishedto deal with trade practices on a continuing and corrective basis. It hasno authority to punish; its function is to prevent, throughcease-and-desist orders and other means, those practices condemned by thelaw of Federal trade regulation. However, court-ordered civil penalties upto $10,000 may be obtained for each violation of a Commission order ortrade regulation rule.

The Federal Trade Commission was organized as an independentadministrative agency in 1914 pursuant to the Federal Trade CommissionAct. Related duties subsequently were delegated to the Commission by theWheeler-Lea Act, the Trans-Alaska Pipeli ne Authorization Act, the ClaytonAct, the Export Trade Act, the Wool Products Labeling Act, the FurProducts Labeling Act, the Textile Fiber Products Identification Act, theFair Packaging and Labeling Act, the Lanham Trade-Mark Act of 1946, theConsumer Credit Protection Act, the Robinson-Patman Act, the HobbyProtection Act, the Magnuson-Moss Warranty-Federal Trade CommissionImprovement Act, the Federal Trade Commission Improvements Act of 1980,the Smokeless Tobacco Health Education Act of 1986, and the TelephoneDisclosure and Dispute Resolution Act.

The Commission is composed of five members. Each member isappointed by the President, with the advice and consent of the Senate, fora term of 7 years. Not more than three of the Commissioners may be membersof the same political party. One Com missioner is designated by thePresident as Chairman of the Commission and is responsible for itsadministrative management.

Activities

The Commission's principal functions are to:

-- promote competition in or affecting commerce through theprevention of general trade restraints such as price-fixing agreements,boycotts, illegal combinations of competitors, and other unfair methods ofcompetition;

-- safeguard the public by preventing the dissemination of

false or deceptive advertisements of consumer products generally, andfood, drug, cosmetics, and therapeutic devices, particularly, as well asother unfair or deceptive practices;

-- prevent pricing discrimination; exclusive-dealing and tyingarrangements; corporate mergers, acquisitions, or joint ventures, whensuch practices or arrangements may substantially lessen competition ortend to create a monopoly; interlocking directorates or officers'positions that may restrain competition; the payment or receipt of illegalbrokerage; and discrimination among competing customers in the furnishingof or the payment for services or facilities used to promote the resale of



a pr oduct;

-- enjoin various fraudulent telemarketing schemes;

-- bring about truthful labeling of textile, wool, and furproducts;

-- regulate packaging and labeling of certain consumercommodities within the purview of the Fair Packaging and Labeling Act soas to prevent consumer deception and to facilitate value comparisons;

-- supervise the registration and operation of associations ofAmerican exporters engaged in export trade;

-- achieve accurate credit cost disclosure by consumercreditors (retailers, finance companies, non-Federal credit unions, andother creditors not specifically regulated by another Government agency)as called for in the Truth in Lending Act to ensure a meaningful basis forinformed credit decisions, and to regulate the issuance of and liabilityfor the use of credit cards so as to prohibit their fraudulent use in oraffecting commerce;

-- protect consumers against circulation of inaccurate orobsolete credit reports and ensure that consumer reporting agenciesexercise their responsibilities in a manner that is fair and equitable andin conformity with the Fair Credit Reportin g Act, the Fair Credit BillingAct, the Equal Credit Opportunity Act, and the Fair Debt CollectionPractices Act; and

-- gather and make available to the Congress, the President,and the public, factual data concerning economic and business conditions.

Enforcement

The Commission's law enforcement work falls into two general categories:actions to foster voluntary compliance with the law, and formaladministrative litigation leading to mandatory orders against offenders.

For the most part, compliance with the law is obtained throughvoluntary and cooperative action by way of staff level advice, which isnot binding on the Commission; advisory opinions by the Commission; andthrough issuance of guides and policy statements delineating legalrequirements as to particular business practices.

The formal litigation is similar to that in Federal courts.Cases are instituted either by issuance of an administrative complaint orby filing a Federal district court complaint charging the person,

partnership, or corporation with violating on e or more of the statutesadministered by the Commission. Cases may be settled by consent orders. Ifthe charges in an administrative matter are not contested, or if thecharges are found to be true after an administrative hearing in acontested case, a c ease-and-desist order may be issued requiringdiscontinuance of the unlawful practices. Federal district court chargesare resolved through either settlements or court-ordered injunctive orother equitable relief.

Legal Case Work



Cases before the Commission may originate through complaint by a consumeror a competitor; the Congress; or from Federal, State, or municipalagencies. Also, the Commission itself may initiate an investigation intopossible violation of th e laws it administers. No formality is requiredin submitting a complaint. A letter giving the facts in detail,accompanied by all supporting evidence in possession of the complainingparty, is sufficient. It is the general policy of the Commission not todisclose the identity of any complainant, except as permitted by law orCommission rules.

Upon receipt of a complaint, various criteria are applied indetermining whether the particular matter should be investigated. Withinthe limits of available resources, investigations are initiated that areconsidered to best support the Commiss ion's goals of maintainingcompetition and protecting consumers.

On completion of an investigation, staff will recommend finalCommission action. The staff may recommend that the matter be closed. Ifthat recommendation is approved, a closing letter is sent to theindividual or company that was the subject of the investigation. The staffmay instead recommend that the Commission approve the informal settlementof a case, usually by acceptance of an agreement containing a consentorder to cease and desist. If such a consent order is worked out, itcustomarily provides that the respondent does not admit any violation ofthe law, but agrees to be bound by an order requiring the discontinuanceof the challenged practices.

If the Commission determines that some action other than closingthe investigation is appropriate, but no consent agreement can benegotiated, the Commission may issue a formal complaint alleging that therespondent has violated one or more of t he laws administered by theCommission. The respondent is then served with a copy of the complaint,often accompanied by a proposed cease-and-desist order to be used if theallegations of law violations are proved. The Commission's counselsupporting the complaint and respondents may negotiate a consent agreementafter the issuance of the formal complaint. Otherwise, the case is heardby an administrative law judge, who conducts a trial that is open to thepublic, and issues an initial decision.

The initial decision becomes the decision of the Commission atthe end of 30 days unless the respondent or the counsel supporting thecomplaint appeals the decision to the Commission, or the Commission byorder stays the effective date or places the case on its own docket forreview. In the Commission's decision on such an appeal or review, theinitial decision may be sustained, modified, or reversed. If the complaintis sustained or modified, a cease-and-desist order is issued. If aninitial de cision dismissing a complaint is sustained, no cease-and-desist

order is issued.

Under the Federal Trade Commission Act, an order to cease anddesist or to take other corrective action -- such as affirmativedisclosure, divestiture, or restitution -- becomes final 60 days afterdate of service upon the respondent, unless wit hin that period therespondent petitions an appropriate United States court of appeals toreview the order. The court has power to affirm, modify, or set the orderaside. Either party, on writ of certiorari, may apply to the Supreme Courtfor review of th e action of the court of appeals. In case of review, theorder of the Commission becomes final after affirmation by the court of



appeals or by the Supreme Court of the United States, if taken to thatcourt on certiorari. Violations of a cease-and-desist o rder, after itbecomes final, subject the offender to suit by the Government in a UnitedStates district court for the recovery of a civil penalty of not more than$10,000 for each violation and, where the violation continues, each day ofits continuance is a separate violation.

In addition to the administrative proceeding initiated by aformal complaint, the Commission may, in some cases, request that a UnitedStates district court issue a preliminary or permanent injunction to haltthe use of allegedly unfair or decep tive practices, to prevent ananticompetitive merger from taking place, or to prevent violations of anyother statutory obligations enforced by the Commission. The Commission mayalso bring suit in a United States district court to enforce a subpoena orc ivil investigative demand issued by the Commission.

The Commission also has specific authority to ask the UnitedStates district court to enjoin the dissemination of advertisements offood, drugs, cosmetics, and devices intended for use in the diagnosis,prevention, or treatment of disease, whene ver it has reason to believethat such a proceeding would be in the public interest. Preliminaryinjunctions remain in effect until a cease-and-desist order is issued andbecomes final, or until the complaint is dismissed by the Commission orthe order is set aside by the court on review.

Further, the dissemination of a false advertisement of a food,drug, device, or cosmetic, where the use of the commodity advertised maybe injurious to health or where there is intent to defraud or mislead,constitutes a misdemeanor. Conviction subjects the offender to a fine ofnot more than $5,000, or imprisonment of not more than 6 months, or both.Succeeding convictions may result in a fine of not more than $10,000, orimprisonment for not more than 1 year, or both. The statute provides thatthe Commission shall certify this type of case to the Attorney General forinstitution of appropriate court proceedings.

Compliance Activities

Through systematic and continuous review, the Commission obtains andmaintains compliance with its cease-and-desist orders. All respondentsagainst whom such orders have been issued are required to file reportswith the Commission to substantiate their compliance. In the eventcompliance is not obtained, or if the order is subsequently violated,civil penalty proceedings may be instituted. Violation of a court decreeobtained by the Commission makes the respondent further subject tocontempt proceedings.

Trade Regulation Rules

The Commission is authorized to issue trade regulation rules specificallydefining acts or practices that are unfair or deceptive. A rule may alsospecify steps to prevent such practices from occurring. Such rules may belimited to certain industries or be applicable to all businesses withinthe Commission's jurisdiction. Rules are promulgated under specificprocedures providing for participation of interested parties, includingoral hearings and comments. The Commission's decision to issue a rule maybe appealed to a United States court of appeals. Once a rule has becomefinal, the Commission can seek the institution of a civil proceeding in aUnited States district court for knowing violations of the rule and seek



civil penalties of up to $10,000 per violation and consumer redress.

Cooperative Procedures

In carrying out the statutory directive to ``prevent'' the use in oraffecting commerce of unfair practices, the Commission makes extensive useof voluntary and cooperative procedures. Through these procedures businessand industry may obtain authoritative guidance and a substantial measureof certainty as to what they may do under the laws administered by theCommission.

Whenever it is practicable, the Commission will furnish a formaladvisory opinion as to whether a proposed course of conduct, if pursued,would be likely to result in further action by the Commission. An advisoryopinion is binding upon the Comm ission with respect to the person orgroup to whom the opinion is issued with regard to the acts, practices, orconduct described in the request, where all relevant facts were completelyand accurately presented to the Commission, until the advice has bee nrescinded or revoked and notice has been given to the requester. Noenforcement action will be initiated by the Commission concerning anyconduct undertaken by the requester in good faith reliance upon the adviceof the Commission where such conduct is discontinued promptly uponnotification of rescission or revocation of the Commission's approval.

Industry guides are administrative interpretations in laymen'slanguage of laws administered by the Commission for the guidance of thepublic in conducting its affairs in conformity with legal requirements.They provide the basis for voluntary a nd simultaneous abandonment ofunlawful practices by members of a particular industry or industry ingeneral. Failure to comply with the guides may result in corrective actionby the Commission under applicable statutory provisions.

Consumer Protection

Consumer protection is one of the two main missions of the Commission. TheCommission works to increase the usefulness of advertising by ensuring itis truthful and not misleading; reduce instances of fraudulent ordeceptive marketing practices; and prevent creditors from using unlawfulpractices when granting credit, maintaining credit information, collectingdebts, and operating credit systems. Consumer Protection initiatesinvestigations in many areas of concern to consumers, includ ing healthclaims in food advertising; environmental advertising and labeling;general advertising issues; health care fraud; telemarketing, businessopportunity, and franchise and investment fraud; mortgage lending anddiscrimination; enforcement of Comm ission orders; and enforcement ofcredit statutes and trade rules. The Commission is also committed toeducating consumers and businesses about their rights and responsibilities

under FTC regulations.

The Commission has issued and enforces many trade rulesimportant to consumers. The Used Car Rule requires that dealers display abuyers guide containing warranty information on the window of each vehicleoffered for sale to consumers. The Mail Order Rule requires companies toship merchandise that consumers order by mail or telephone within acertain time, and sets out requirements for notifying consumers aboutdelays and offering them the option of agreeing to the delays orcancelling their or ders. The Funeral Rule requires that price and otherspecific information regarding funeral arrangements be made available to



consumers to help them make informed choices and pay only for servicesthey select. The Franchise Rule requires the seller to pro vide eachprospective franchisee with a basic disclosure document containingdetailed information about the nature of its business and terms of theproposed franchise relationship. The R-Value Rule requires manufacturersto disclose the R-value (a measure of resistance to heat flow) of theirhome-insulation products. Under the Cooling-Off Rule, consumers can cancelpurchases of $25 or more made door-to-door, or at places other than theseller's usual place of business, within 3 business days of purchase.

Under the Consumer Protection mission, the Commission alsoenforces a number of specific laws that help consumers. One such law isthe Consumer Credit Protection Act, which establishes, among other things,rules for the use of credit cards, the disclosure of the terms on whichopen- and closed-end credit is granted, and the disclosure of the reasonsa business uses in determining not to grant credit.

The Truth in Lending Act is one part of the Consumer CreditProtection Act. Its purpose is to ensure that every customer who has needfor consumer credit is given meaningful information with respect to thecost of that credit. In most cases the credit cost must be expressed inthe dollar amount of finance charges, and as an annual percentage ratecomputed on the unpaid balance of the amount financed. The Truth inLending Act was amended in October 1970 to regulate the issuance, holder'sliabilit y, and the fraudulent use of credit cards.

The Fair Credit Reporting Act, another part of the ConsumerCredit Protection Act, represents the first Federal regulation of the vastconsumer reporting industry, covering all credit bureaus, investigativereporting companies, detective and col lection agencies, lenders'exchanges, and computerized information reporting companies. The purposeof this act is to ensure that consumer reporting activities are conductedin a manner that is fair and equitable, upholding the consumer's right toprivacy as against the informational demands of others.

Under the Wool Products Labeling Act, the Textile Fiber ProductsIdentification Act, and the Fur Products Labeling Act, the Commissionengages in compliance investigations, inspections, and industrycounseling; issues registered identification n umbers; and recordscontinuing guaranties.

Maintaining Competition (Antitrust)

The second major mission of the Commission is to encourage competitiveforces in the American economy. Under the Federal Trade Commission Act,the Commission seeks to prevent unfair practices that may keep one companyf rom competing with others. Under the Federal Trade Commission Act and

the Clayton Act, the Commission attempts to prevent mergers of companiesif the result may be to lessen competition. Under some circumstances,companies planning to merge must first giv e notice to the Commission andthe Department of Justice's Antitrust Division and provide certaininformation concerning the operations of the companies involved.

The Commission also enforces the provisions of theRobinson-Patman Act, a part of the Clayton Act prohibiting companies fromdiscriminating among other companies that are its customers in terms ofprice or other services provided.



Economic Factfinding

The Commission makes economic and statistical studies of conditions andproblems affecting competition in the economy. Reports of this nature maybe in support of legislative proposals, in response to requests of theCongress and stat utory directions, or for the information and guidance ofthe Commission and the executive branch of the Government as well as thepublic. The reports have provided the basis for significant legislationand, by spotlighting poor economic or otherwise objec tionable tradepractices, they have also led to voluntary changes in the conduct ofbusiness, with resulting benefits to the public.

Advocacy Activities (Intervention)

To promote competition, consumer protection, and the efficient allocationof resources, the Commission has an active program designed to advocatethe consumer interest in a competitive marketplace by encouraging courts,legislatures, and government administrative bodies to consider efficiencyand consumer welfare as important elements in their deliberations. This isaccomplished by appearances before legislative, judicial, or regulatorybodies at the local, State, or Fed eral level of government when thedecisions of these bodies may have implications affecting competition,efficiency, and consumer welfare.

The Commission uses these opportunities to supportprocompetitive means of regulating the Nation's economy, including theelimination of anticompetitive regulations that reduce the welfare ofconsumers and the implementation of regulatory progra ms that protect thepublic and preserve as much as possible the discipline of competitivemarkets. The competition and consumer advocacy program relies onpersuasion rather than coercion. It is intended to help legislators andgovernment officials better understand the consumer welfare implicationsof proposed actions in the belief that this understanding will result inpolicy decisions that benefit consumers and the economy.

---------------------------(TABLE START)---------------------------

Regional Offices -- Federal Trade Commissionhead level 1 :Regionhead level 1 :Addresshead level 1 :Director

-----------------------------------------------------------------

ATLANTA -- Alabama, Florida, Georgia, Mississippi, North Carolina, South

Carolina, Tennessee, Virginia ....... Rm. 1000, 1718 Peachtree St. NW.,Atlanta, GA 30367 ....... Lemuel W. Dowdy, Acting

BOSTON -- Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island,Vermont ....... Suite 810, 101 Merrimac St., Boston, MA 02114-4719 .......Phoebe D. Morse

CHICAGO -- Illinois, Indiana, Iowa, Kentucky, Minnesota, Missouri,Wisconsin ....... Suite 1437, 55 E. Monroe St., Chicago, IL 60603 .......C. Steven Baker



CLEVELAND -- Delaware, District of Columbia, Maryland, Michigan, Ohio,Pennsylvania, West Virginia ....... Suite 520-A, 668 Euclid Ave.,Cleveland, OH 44114 ....... Phillip L. Broyles

DALLAS -- Arkansas, Louisiana, New Mexico, Oklahoma, Texas ....... Suite500, 100 N. Central Expressway, Dallas, TX 75201 ....... Thomas B. Carter

DENVER -- Colorado, Kansas, Montana, Nebraska, North Dakota, South Dakota,Utah, Wyoming ....... Suite 2900, 1405 Curtis St., Denver, CO 80202-2393....... Claude C. Wild III

LOS ANGELES -- Arizona, southern California ....... Suite 13209, 11000Wilshire Blvd., Los Angeles, CA 90024 ....... Sue L. Frauens, Acting

NEW YORK -- New Jersey, New York ....... Suite 1300, 150 William St., NewYork, NY 10038 ....... Michael J. Bloom

SAN FRANCISCO -- Northern California, Hawaii, Nevada ....... Suite 570,901 Market St., San Francisco, CA 94103 ....... Jeffrey A. Klurfeld

SEATTLE -- Alaska, Idaho, Oregon, Washington ....... 2806 Federal Bldg.,915 2d Ave., Seattle, WA 98174 ....... Charles A. Harwood

----------------------------(TABLE END)--------------------------


Contracts and Procurement

Persons seeking to do business with the Federal Trade Commission shouldcontact the Division of Procurement and General Services, Federal TradeCommission, Washington, DC 20580. Phone, 202-326-2275.

Employment

Civil service registers are used in filling positions for economists,accountants, consumer protection specialists, and other professional,administrative, and clerical personnel. The Federal Trade Commissionemploys a sizable number of attorne ys under the excepted appointmentprocedure. All employment inquiries should be directed to the Director ofPersonnel, Federal Trade Commission, Washington, DC 20580. Phone,202-326-2022.

General Inquiries

Persons desiring information on consumer protection, restraint of tradequestions, or to register a complaint, should contact the Federal Trade

Commission or the nearest regional office.

Publications

A copy of the Federal Trade Commission -- ``Best Sellers,'' which listspublications of interest to the general public, is available free uponrequest from the Public Reference Section, Federal Trade Commission,Washington, DC 20580. Phone, 2 02-326-2222.

For further information, contact the Director, Office of Public Affairs,Federal Trade Commission, Pennsylvania Avenue at Sixth Street NW.,



Washington, DC 20580. Phone, 202-326-2180.

GENERAL SERVICES ADMINISTRATION

General Services Building, Eighteenth and F Streets NW., Washington, DC 20405

Phone, 202-708-5082

Administrator of General Services ........Roger W. Johnson

Deputy Administrator ........Julia M. Stasch

Chief of Staff ........Barbara O. Silby

Special Counsel for Ethics and Civil Rights ........Allie B. Latimer

Director of Small and Disadvantaged Business Utilization ........JoanParrott-Fonseca

Deputy Director ........Mirinda Jackson

Associate Administrator for Congressional and Intergovernmental Affairs........William R. Ratchford

Associate Administrator for Public Affairs ........(vacancy)

Associate Administrator for Business, Industry, and Governmental Affairs........Donald C.J. Gray

Deputy Associate Administrator ........Ron Dovel

GSA Ombudsman Staff ........Norma Carey

Associate Administrator for Administration ........Marlene M. Johnson

Deputy Associate Administrator ........John J. Landers

Director of Workplace Initiatives ........Faith Wohl

Director of Personnel ........Donald P. Heffernan

Director of Management Controls and Evaluation ........John H. Davenjay

Director of Administrative Programs and Support ........Jon R. Halsall

Director of Quality Management and Training ........Gregory L. Knott

Controller ........Jon A. Jordan

Director of the Executive Secretariat ........Eric Dodds

Associate Administrator for FTS2000 ........Robert J. Woods

Deputy Associate Administrator for FTS2000 ........William P. Cunnane



Inspector General ........William R. Barton

Deputy Inspector General ........Joel S. Gallay

Assistant Inspector General for Auditing ........William E. Whyte, Jr.

Assistant Inspector General for Investigations ........James E. Henderson

Assistant Inspector General for Quality Management ........Lawrence J. Dempsey

Assistant Inspector General for Administration ........James E. Le Gette

Counsel to the Inspector General ........Kathleen S. Tighe, Acting

Director, Internal Evaluation Program ........Andrew A. Russoniello

Chairman, GSA Board of Contract Appeals ........Stephen M. Daniels

Vice Chairman ........Robert W. Parker

Board Counsel ........Wilbur T. Miller

Clerk of the Board ........Beatrice Jones

Director, Information Security Oversight Office ........Steven Garfinkel

Chief Financial Officer ........Dennis J. Fischer

Director of Budget ........William B. Early, Jr.

Director of Finance ........Larry J. Bedker, Acting

Director of Financial Management ........Carole A. Hutchinson, Acting

Director of Financial Systems Oversight ........William J. Topolewski

Associate Administrator for Acquisition Policy ........Arthur E.Ronkovich, Acting

Policy Advisor ........Carolyn Harris

Executive Officer ........A. Toni Hazlewood

Director of GSA Acquisition Policy ........Ida Ustad

Director of Federal Acquisition Policy ........Albert Vicchiolla

Director, Federal Acquisition Institute ........Jack Livingston, Acting

General Counsel ........Emily Clark Hewitt

Deputy General Counsel ........Frederick P. Hink

Special Counsel to the General Counsel ........Micki Chen

Associate General Counsel for General Law ........Laurence Harrington

Associate General Counsel for Personal Property ........Vincent Crivella



Associate General Counsel for Real Property ........Sharon A. Roach

INFORMATION RESOURCES MANAGEMENT SERVICE

General Services Building, Eighteenth and F Streets NW., Washington, DC20405

Phone, 202-501-1000

Commissioner, Information Resources Management Service ........Joe M.Thompson

Senior Advisor ........Ronald W. Piasecki

Deputy Commissioner ........G. Martin Wagner

Controller ........Linda F. Vandenberg

Assistant Commissioner for Federal Information Resources Management........Francis A. McDonough

Deputy Assistant Commissioner for Information Resources Management Policy........Fred L. Sims

Assistant Commissioner for Telecommunications Services ........Michael L.Corrigan

Deputy Assistant Commissioner for Regional Telecommunications Services........Don Hardesty

Deputy Chief Information Officer ........Donald L. Venneberg, Acting

Assistant Commissioner for Technical Assistance ........Lawrence S. Cohan

Assistant Commissioner for Information Resources Procurement ........C.Allen Olson

Director of Administration and Planning ........Peg Neustadt

Director of Regional Liaison and IRM Management ........Patricia S.Petroff

FEDERAL SUPPLY SERVICE

1941 Jefferson Davis Highway, Arlington, VA; Mailing address: Washington,DC 20406

Phone, 703-305-6667

Commissioner, Federal Supply Service ........Frank P. Pugliese, Jr.,Acting

Deputy Commissioner ........Donna D. Bennett, Acting

Chief of Staff ........Patricia Mead, Acting

Controller ........Leonard Yonkler



Director of Transportation Audits ........Joseph J. Cosimano

Assistant Commissioner for Distribution Management ........Brian Freeman

Assistant Commissioner for Transportation and Property Management........Allan W. Beres

Assistant Commissioner for Strategic Planning and Marketing........Vincent D. Burns

Assistant Commissioner for Quality and Contract Administration........(vacancy)

Assistant Commissioner for Commodity Management ........William N.Gormley, Acting

Assistant Commissioner for FSS Information Systems ........Raymond J.Hanlein

PUBLIC BUILDINGS SERVICE

General Services Building, Eighteenth and F Streets NW., Washington, DC 20405

Phone, 202-501-1100

Commissioner, Public Buildings Service ........Kenneth R. Kimbrough

Chief of Staff ........Ann W. Everett

Deputy Commissioner ........David L. Bibb

Controller ........Steven R. Mead

Assistant Commissioner for Real Property Development ........Robert J.DiLuchio

Assistant Commissioner for Real Property Management and Safety........James F. Steele

Assistant Commissioner for Planning ........Rob Graf, Acting

Assistant Commissioner for Procurement ........Brian K. Polly

Assistant Commissioner for Governmentwide Real Property Relations........Yvonne Jones, Acting

Assistant Commissioner for Physical Security and Law Enforcement........Gary J. Day

Assistant Commissioner for PBS Information Systems ........James A.Williams

FEDERAL PROPERTY RESOURCES SERVICE

General Services Building, Eighteenth and F Streets NW., Washington, DC20405



Phone, 202-501-0210

Commissioner, Federal Property Resources Service ........(vacancy)

Deputy Commissioner ........Gordon S. Creed

Special Assistant to the Commissioner ........Marvin E. Saunders

Controller ........Marvin L. Steffen

Assistant Commissioner for Real Estate Policy and Sales ........Norman C.Miller, Acting

Director of Systems and Information Management ........James M. Kearns,Jr.

[For the General Services Administration statement of organization, seethe Code of Federal Regulations, Title 41, Part 105-53]

@U1

[Insert General Services Administration chart]@U0

The General Services Administration establishes policy for and provideseconomical and efficient management of Government property and records,including construction and operation of buildings, procurement anddistribution of supplies, utilization and di sposal of property;transportation, traffic, and communications management; and management ofthe Governmentwide automatic data processing resources program.

The General Services Administration is organized much like a largecorporation doing business in a number of different fields and might wellbe termed a conglomerate. It consists of operating services and supportstaff offices, with functions carried out at three levels of organization:the central office, regional offices, and field activities.

The General Services Administration (GSA) was established bysection 101 of the Federal Property and Administrative Services Act of1949 (40 U.S.C. 751).

Business, Industry, and Governmental Affairs

The Office of Business, Industry, and Governmental Affairs implementsinitiatives promoting GSA as a full-service, customer-oriented agency. TheOffice manages the GSA Ombudsman Program, facilitating communicat ions andresolving problems between GSA and customer agencies and private industry.It coordinates the Customer Outreach Program and manages advisory groups

such as the Client Advisory Board, to enhance customer satisfaction andthe Business Advisory Boar d, to ensure that GSA is aware of the latestbusiness trends in management and technology. The Office also coordinatescommon-interest activities with State, local, and foreign governments.

For further information, call 202-501-0100.

Acquisition Policy

The Office of Acquisition Policy plans, directs, and coordinates acomprehensive, agencywide acquisition policy program, including the



establishment of major agency acquisition goals and objectives.

The Office of Acquisition Policy has a major role in developing,maintaining, issuing, and administering guiding principles via the FederalAcquisition Regulation (FAR), which is applicable to all Federal agencies.It chairs the Civilian Agency Acquisition Council and providesadministrative support through the FAR Secretariat. The Office developsGSA implementing and supplementing principles required by FAR, which ispublished as the General Services Administration Acquisition Regulation.

The Office manages the agency's internal system for thesuspension and debarment of nonresponsive contractors and a Governmentwidesystem for exchanging information on debarred, suspended, and ineligibleparties; and manages GSA's Multiple Award s Schedule Program. The Officealso is responsible for overseeing the agency's acquisition informationsystem and serves as agency coordinator for the Federal Procurement DataSystem.

The Office's Federal Acquisition Institute fosters and promotesGovernmentwide career management and training programs to develop aprofessional workforce and coordinates Governmentwide studies to improvethe procurement process.

In addition, the Office of Acquisition Policy establishesstandards and requirements for the development of programs to enhance therecruitment, training, certification, and career development of employeesengaged in the acquisition process.


Small and Disadvantaged Business Utilization

The Office of Small and Disadvantaged Business Utilization plans,implements, and evaluates comprehensive agencywide procurement preferenceprograms. Included among these are: the Small Business Program; the Wo menin Business Program; the Minority Business Enterprise Program; theSubcontracting Program; the Labor Surplus Area Program; theJavits/Wagner-O'Day Program; the Federal Prison Industry Program; and theRural Area Development Program.

The Office coordinates and develops policies that regulate theoperation and the implementation of the Small Business Programs undersections 8 and 15 of the Small Business Act (15 U.S.C. 637, 644).

The Office provides assistance, information, and counseling tosmall business persons interested in pursuing Federal Government contractsand conducts outreach, liaison, source listing, and seminars for small and

disadvantaged businesses. This i s accomplished through the BusinessService Center Program.

Business Service Centers are located in major metropolitanareas. Service center counselors travel within their regions lecturing onthe Federal procurement process. They also provide information on the newitem introduction program and buying p rograms of other agencies. TheCenters are also responsible for receiving and safeguarding bids(maintaining the integrity of the bid process).

Business Service Centers assist agency procurement officers by



identifying potential suppliers. In doing this, they rely not only on``walk-in'' contacts at reception areas but actively seek out businessconcerns which may be able to supply the Government's needs. They alsooperate bid rooms where vendors' offers are publicly opened and posted.

Special emphasis is placed on outreach programs that counselsmall, small disadvantaged, minority, and women business owners.


---------------------------(TABLE START)---------------------------

Business Service Center Directory

(Areas included within each region are indicated on the map in Appendix A.)head level 1 :head level 1 :Region/Addresshead level 1 :Telephone

-----------------------------------------------------------------

National Capital Region, Washington, DC (7th and D Sts. SW., 20407)....... 202-708-5804

1.

Boston, MA (10 Causeway St., 02222) ....... 617-565-8100

2.

New York, NY (26 Federal Plz., 10278) ....... 212-264-1234

3.

Philadelphia, PA (Rm. 808, 100 Penn Sq. E., 19107) ....... 215-656-5523

4.

Atlanta, GA (Rm. 2900, 401 W. Peachtree St., 30303) ....... 404-331-5103

5.

Chicago, IL (230 S. Dearborn St., 60604) ....... 312-353-5383

6.

Kansas City, MO (1500 E. Bannister Rd., 64131) ....... 816-926-7203

7.

Fort Worth, TX (819 Taylor St., 76102) ....... 817-334-3284

8.



Denver, CO (Denver Federal Ctr., 80225) ....... 303-236-7408

9.

San Francisco, CA (525 Market St., 94105) ....... 415-744-5050

Los Angeles, CA (300 N. Los Angeles St., 90012) ....... 213-894-3210

10.

Auburn, WA (GSA Ctr., 98001) ....... 206-931-7957

----------------------------(TABLE END)--------------------------

Contract Appeals

The General Services Administration Board of Contract Appeals isresponsible for resolving disputes arising out of contracts with theGeneral Services Administration, the Department of the Treasury, theDepartment of Education, the Depart ment of Commerce, and otherindependent Government agencies. The Board is also empowered to hear anddecide protests arising out of automatic data processing procurementsGovernmentwide. Although the Board is located within the agency, itfunctions as an independent tribunal.

For further information, contact the Board of Contract Appeals (G),General Services Administration, Washington, DC 20405. Phone,202-501-0720.

Information Security Oversight

The Information Security Oversight Office is responsible for overseeingexecutive branch agencies' actions to implement Executive Order 12356 ofApril 2, 1982, which prescribes a uniform system for classifying,declassifying , and safeguarding national security information. TheOffice's annual reports to the President on the status of this program areavailable upon request.

For further information, contact the Information Security Oversight Office(Z), General Services Administration, Suite 530, 750 Seventeenth StreetNW., Washington, DC 20006. Phone, 202-634-6150.

Inspector General

The Office of the Inspector General is responsible for conducting and

supervising audits and investigations relating to the programs andoperations of the agency. The Office recommends policies and correctiveactions concerning activitie s designed to promote economy and efficiency,and prevent and detect fraud, waste, and mismanagement in agency programsand operations. The Office provides a means for keeping the Administratorand Congress fully informed about problems and deficiencies i n theadministration of such programs and operations and the necessity forcorrective action. This includes such activities as receiving andinvestigating employee complaints and reviewing proposed legislation andregulations. The Office maintains a toll- free telephone number forcomplaints concerning fraud, waste, and mismanagement in agency programs.



The number is 800-424-5210; or in the Washington, DC, metropolitan area,call 202-501-1780.


Administration

The Office of Administration participates in the executive leadership ofthe agency, providing advice on major policies and procedures,particularly those of a critical or controversial nature, to theAdministrator and the Deputy Administra tor. The Office plans andadministers programs in organization, personnel services, audit andinspection reports, management controls, and agencywide administrativeservices that includes providing and outfitting State and district officesfor Members of the Senate and House of Representatives. The Office isresponsible as the agency's point of contact for matters involving theOffice of Special Counsel and the Merit Systems Protection Board. Itprovides positive leadership for the agency's commitment to excellence inmanagement practices and techniques in interactions with the Congress,other Federal agencies, and the private sector. The Office is alsoresponsible for providing support to the Cooperative AdministrativeSupport Program, and coordinating a nd administering the President'sQuality and Productivity Improvement Program and the personnel, document,industrial, and physical security programs.

Within the Office of Administration is the Committee ManagementSecretariat, which is responsible for administration of the FederalAdvisory Committee Program and prepares the annual report of the Presidentto the Congress on the status of these committees, includingrecommendations on improving their operations.

Also within the Office of Administration is the Office ofWorkplace Initiatives, which provides advice and assistance on variousprograms designed to furnish a family-friendly workplace for GSA and otherFederal employees. Among these programs a re alternative workplacearrangements, including: telecommuting, work-at-home, child care, anddependent care.


Chief Financial Officer

The Office of the Chief Financial Officer is responsible for overallfinancial management within the General Services Administration. Thisinvolves developing and maintaining integrated agency accounting,financial management, and budgeting systems; developing financialmanagement policies and procedures; central administration of budget

formulation and execution; preparing financial reports and statements; andcyclical reviewing of fees, royalties, rents, and other charges imposed bythe agency for the goods and services that it provides.

The Office also develops and manages GSA's commercial activitiesprogram, manages its executive information system, and coordinates itsstrategic planning process. The Office of Finance provides accountingexpertise and reports on Indian Tribal Claims pending before the U.S.Court of Claims as assigned by the Department of Justice, and providescross-servicing to over 50 commissions and small agencies.




Ethics and Civil Rights

The Office of Ethics and Civil Rights is responsible for developing anddirecting the agency's programs governing employee standards of ethicalconduct and equal employment opportunity.


FTS2000

The Office of Federal Telecommunications System 2000 (FTS2000) providescommon-user, long-distance telecommunications services. The FTS2000program offers the Federal Government low-cost, state-of-the-art,integrated voice, data, and video telecom munications. Program servicesare provided through two multi-billion dollar, 10-year contracts that wereawarded to the American Telephone & Telegraph Company (AT&T) and Sprint inDecember 1988.

This Office provides leadership, policy, program direction, andprogram oversight for ensuring a timely, high-quality, innovative, andcost-effective Governmentwide program for intercity telecommunicationsservices.


Information Resources Management Service

The Information Resources Management Service is responsible forthe coordination and direction of a comprehensive, Governmentwide programfor the management, procurement, and utilization of automated dataprocessing and local telecommunications equipment and services; planningand directing programs for improving Federal records and informationmanagement practices; and providing information to the public through theFederal Information Center.

Governmentwide Information Resources Management Assistance

The General Services Administration provides Governmentwide programs toassist Federal agencies in managing their information resources. TheOffice of Technical Assistance (OTA) provides technical and contractingassistance through three complementary programs: the Federal SystemsIntegration and Management System (FEDSIM); the Federal ComputerAcquisition Center (FEDCAC); and the Federal Information System SupportProgram (FISSP). This assistance is provided on a reimbursable,nonmandatory basis to agencies utilizing the system.

FEDSIM provides technical and contractual services to Federalagencies in acquisition, integration, management, and the use ofinformation systems and information technology.

FEDCAC competitively conducts large dollar value informationprocessing resources acquisitions for Federal agencies. These acquisitionsinclude systems hardware; systems software; and associated services suchas maintenance, training, and system s analysis support.

FISSP allows OTA to consolidate relatively small,



quick-reaction, technical services project requirements for other agenciesin order to reduce costs.

For further information, contact the Office of Technical Assistance, Suite400, 5203 Leesburg Pike, Falls Church, VA 22041. Phone, 703-756-4100.

Agency Management Assistance

The Service conducts several management assistance programs that assistagencies in improving their information-related functions and activities.Among these are a Trail Boss Program that helps Federal agencies preparefor maj or acquisitions, a review program that evaluates agencyinformation resource procurement and management activities, and anagency-directed program of information resources management review. TheService prepares and generates recommendations to agencies o n informationresource management, which may result in varied procurement authority forinformation technology, and publishes handbooks related to informationmanagement practices and systems.

For further information, contact the Office of Information ResourcesManagement Policy. Phone, 202-501-0202.

Information Resources Management Policy

The Service is responsible for coordinating policymaking activitiesrelated to information functions and authorities; developing,coordinating, and issuing Governmentwide automatic data processing andtelecommunicat ions acquisition management and use regulations; evaluatingpolicy, regulatory, and legislative proposals from sources outside of theService; developing guidance documents relating to records management andtechnology acquisition; issuing delegations of procurement authority toagencies; and reviewing agency information resource activities.

For further information, contact the Office of Information ResourcesManagement Policy. Phone, 202-501-0202.

Information Resources Procurement

The Service plays a major role in the Governmentwide procurement ofautomatic data processing and telecommunications hardware, software, andservices. In providing its acquisition services, the agency seeks out andobtain s the best buys; obtains the best leasing and/or purchase pricearrangements; when possible, utilizes excess equipment to fill procurementrequests; negotiates long-term procurement actions to achieve costreductions; and continually strives to improve Fe deral procurementpractices.

For further information, contact the Office of Information ResourcesProcurement. Phone, 202-501-1072.

Telecommunications Services

The Service develops policies and procedures and defines standards forGSA's Local Service Program. Under this program, the agency providestelecommunications services and products to Federal agencies at locationswhere it is e conomically beneficial. The Service also plays a major rolein Governmentwide activities to improve the interagency InformationResources Management (IRM) infrastructure through the Interagency IRM



Infrastructure Task Group.

The Service is presently moving forward with an AggregatedSystems Procurement Program that replaces local telecommunications systemsand upgrades service at selected locations nationwide. It has implementedthe replacement of the large tariffed system in the Nation's Capital withthe Washington Interagency Telecommunications System and has placedpurchase-of-telecommunications-services contracts nationwide except forthe New England area and Alaska to satisfy the Government's requirementsfor c ustomer-provided telecommunications equipment and services. Theserequirements can be satisfied in New England using the Aggregated SystemsProcurement Program contract and in Alaska using other telecommunicationscontracts. The Service also administers a nationwide telecommunicationssupport services contract.

The Service implements and manages the Federal Secure TelephoneService, providing worldwide secure voice, data, and communicationssecurity services transmissions for the Federal Government. It manages andadministers the National Security Emer gency PreparednessTelecommunications Program activities. It ensures that the agency supportsGovernmentwide national security and domestic emergency plans, includingthose promulgated by the National Communications System.

For further information, contact the Office of TelecommunicationsServices. Phone, 202-501-0308.

Internal Information Systems Management

In addition to its Governmentwide responsibilities, the InformationResources Management Service designs, implements, and executes GSA'sinformation technology program, overseeing the development andeffectiveness o f the agency's internal policy governing the acquisitionand use of automated information systems equipment and facilities.

The Service prepares GSA's 5-year Information ResourcesManagement Plan for Automated Information and monitors performance of theplan. It formulates and oversees policy, direction, and implementation ofan information framework supporting the a gency's internal and externalbusiness functions and strategic plans. It is responsible for overall GSAcomputer performance management and capacity planning, and for thedevelopment, design, and implementation of data communications systemsrequired to l ink GSA's computers. The Service provides agencywideautomated information assistance to end-users, including those requiringspecial accommodations.

For further information, contact the Office of GSA Information Systems.Phone, 202-501-1800.

Federal Information Center Program

The Federal Information Center Program, a clearinghouse for informationabout the Federal Government, can eliminate the maze of referrals thatpeople have experienced in contacting the Federal Government. Persons withqu estions about a Government program or agency, and who are unsure ofwhich office can help, may call the Center. A specialist will eitheranswer the question or locate an expert who can.

Residents of more than 70 key cities have direct access to the



Center via toll-free (800) telephone service, and callers in four States-- Iowa, Kansas, Missouri, and Nebraska -- have statewide toll-freeservice. Users of telecommunications devi ces for the deaf (TDD/TTY) maycall a nationwide toll-free number: 800-326-2996.

For further information, call the Federal Information Center in your area.

---------------------------(TABLE START)---------------------------

Federal Information Center -- General Services Administration

(If your metropolitan area or State is not listed, please call301-722-9000. TDD/TTY users, please call 800-326-2996.) head level 1:State/City head level 1 :Telephone

-----------------------------------------------------------------

ALABAMA:

Birmingham ....... 800-366-2998

Mobile ....... 800-366-2998

ALASKA: Anchorage ....... 800-729-8003

ARIZONA: Phoenix ....... 800-359-3997

ARKANSAS: Little Rock ....... 800-366-2998

CALIFORNIA:

Los Angeles ....... 800-726-4995

Sacramento ....... 800-726-4995

San Diego ....... 800-726-4995

San Francisco ....... 800-726-4995

Santa Ana ....... 800-726-4995

COLORADO:

Colorado Springs ....... 800-359-3997

Denver ....... 800-359-3997

Pueblo ....... 800-359-3997

CONNECTICUT:

Hartford ....... 800-347-1997

New Haven ....... 800-347-1997

FLORIDA:



Ft. Lauderdale ....... 800-347-1997

Jacksonville ....... 800-347-1997

Miami ....... 800-347-1997

Orlando ....... 800-347-1997

St. Petersburg ....... 800-347-1997

Tampa ....... 800-347-1997

West Palm Beach ....... 800-347-1997

GEORGIA: Atlanta ....... 800-347-1997

HAWAII: Honolulu ....... 800-733-5996

ILLINOIS: Chicago ....... 800-366-2998

INDIANA:

Gary ....... 800-366-2998

Indianapolis ....... 800-347-1997

IOWA: From all points ....... 800-735-8004

KANSAS: From all points ....... 800-735-8004

KENTUCKY: Louisville ....... 800-347-1997

LOUISIANA: New Orleans ....... 800-366-2998

MARYLAND: Baltimore ....... 800-347-1997

MASSACHUSETTS: Boston ....... 800-347-1997

MICHIGAN:

Detroit ....... 800-347-1997

Grand Rapids ....... 800-347-1997

MINNESOTA: Minneapolis ....... 800-366-2998

MISSOURI:

St. Louis ....... 800-366-2998

From elsewhere in Missouri ....... 800-735-8004

NEBRASKA:

Omaha ....... 800-366-2998

From elsewhere in Nebraska ....... 800-735-8004



NEW JERSEY:

Newark ....... 800-347-1997

Trenton ....... 800-347-1997

NEW MEXICO: Albuquerque ....... 800-359-3997

NEW YORK:

Albany ....... 800-347-1997

Buffalo ....... 800-347-1997

New York ....... 800-347-1997

Rochester ....... 800-347-1997

Syracuse ....... 800-347-1997

NORTH CAROLINA: Charlotte ....... 800-347-1997

OHIO:

Akron ....... 800-347-1997

Cincinnati ....... 800-347-1997

Cleveland ....... 800-347-1997

Columbus ....... 800-347-1997

Dayton ....... 800-347-1997

Toledo ....... 800-347-1997

OKLAHOMA:

Oklahoma City ....... 800-366-2998

Tulsa ....... 800-366-2998

OREGON: Portland ....... 800-726-4995

PENNSYLVANIA:

Philadelphia ....... 800-347-1997

Pittsburgh ....... 800-347-1997

RHODE ISLAND: Providence ....... 800-347-1997

TENNESSEE:

Chattanooga ....... 800-347-1997

Memphis ....... 800-366-2998



Nashville ....... 800-366-2998

TEXAS:

Austin ....... 800-366-2998

Dallas ....... 800-366-2998

Ft. Worth ....... 800-366-2998

Houston ....... 800-366-2998

San Antonio ....... 800-366-2998

UTAH: Salt Lake City ....... 800-359-3997

VIRGINIA:

Norfolk ....... 800-347-1997Richmond ....... 800-347-1997Roanoke ....... 800-347-1997

WASHINGTON:

Seattle ....... 800-726-4995

Tacoma ....... 800-726-4995

WISCONSIN:

Milwaukee ....... 800-366-2998

----------------------------(TABLE END)--------------------------

Federal Information Relay Service (FIRS)

The Federal Information Relay Service serves as an intermediary betweenhearing and hearing-impaired and speech-impaired individuals fornationwide communications with and within the Federal Government. TheService enables Federal employees to conduct official duties and allowsthe general public to conduct business with the Federal Government and itsagencies. FIRS also encourages direct communications between individualsusing telecommunications devices for the d eaf (TDD's) by maintaining anon-line bulletin board and by publishing an annual directory of FederalTDD telephone numbers.

To utilize the Federal Information Relay Service, call800-877-8339 (toll-free). To obtain a FIRS brochure call 800-877-0996(toll-free). These numbers serve both voice and TDD calls.

To access the Federal Information Relay Service bulletin boardof TDD numbers, call 800-877-8845 (toll-free).

For a free copy of the directory, write to: U.S. Government TDDDirectory, Customer Information Center, Pueblo, CO 81009.

For further information, contact the Office of Regional Liaison and IRM







savings of 70 percent below commercial ra tes.

FSS manages the centralized post-payment audit of freight andpassenger transportation bills to ensure that the lowest applicable ratesare paid. This includes identifying and collecting overcharges due fromcarriers, and settling claims on beha lf of the Government. FSS delegatesprepayment audit authority to agencies to audit transportation bills priorto payment if determined to be cost-effective or otherwise beneficial tothe public.

In addition, FSS coordinates Governmentwide policy developmentfor the management of Government aircraft through the InteragencyCommittee for Aviation Policy. Through its Federal Aviation ManagementInformation System, FSS stores aircraft and f acility inventory, cost andutilization data, and contract, rental, and charter data pertinent to allcivilian agency aircraft.

FSS also establishes Governmentwide policy and training toensure that Federal agencies efficiently manage their incoming, internal,and outbound mail consistent with agency mission requirements.

For further information, contact the Federal Supply Service, Washington,DC 20406. Phone, 703-305-6646.

Public Buildings Service

The Public Buildings Service (PBS) is responsible for thedesign, building or leasing, appraisal, repair, operation, protection, andmaintenance of many federally controlled buildings in the Nation. It hasresponsibility for 260 million square f eet of space, excluding outsideparking areas, in about 7,200 federally owned and leased buildings, inaddition to approximately $6.4 billion in construction projects currentlyunderway. The President issued Executive Order 12512 of April 29, 1985,which gave PBS the responsibility to provide leadership in the developmentand maintenance of needed property management information systems for theGovernment.

The Public Buildings Act of 1959 (40 U.S.C. 601-615) gave PBSauthority over the construction of most Federal public buildingsnationwide. This act was expanded by the Public Buildings Amendments of1972. It established a new method of funding P BS operations through aspecial fund financed from user charges paid by agencies usingagency-controlled space.

The Public Buildings Cooperative Use Act of 1976 (90 Stat. 2505)was signed into law on October 18, 1976. This legislation changed the wayPBS manages Federal buildings by allowing occupancy of space by commercial

tenants. The law also encourage d renovation and conversion to Federal useof older buildings of historic or cultural value.


Design and Construction

As a Federal construction agency, PBS plans and executes a major designand construction program to expand and modernize its nationwide inventoryof buildings for housing Federal agencies. New construction projects areundertaken f or long-term housing needs -- either to meet new space



requests or to replace leaseholds with more economically owned space.Repair and alteration projects are performed as necessary to keep thebuildings safe, efficient, and serviceable. Architectural an d engineeringstudies and other consultation services are performed to support otherfunctional areas within PBS. Such services, as well as constructionmanagement services, are provided to other agencies. The program isexecuted by 10 regional offices, p redominately through contracting withprivate sector design and construction professionals.

The Public Buildings Service conducts applied research todevelop and maintain facility standards and criteria based onstate-of-the-art technology for application in its design and constructionprogram. Emphasis in other areas such as energy co nservation, handicappedaccessibility, historic preservation, and art-in-architecture are activelypursued.

For further information, contact the Office of Real Property Development.Phone, 202-501-1025.

Real Estate

The Public Buildings Service is responsible for managing the acquisition,assignment, and utilization of general-purpose, Government-owned and-leased space for Federal agencies. A nationwide organization of realestate professionals executes this task through 10 regional offices aswell as a number of facility support centers. Professional standards,practices, and techniques, including professional space planning andprogramming and computer-aided design, are used to assist client agenciesi n determining requirements and developing technical specifications forleasing, construction, or alteration of space. A key goal is to deliverthe optimum amount of quality workspace to support agency activities costeffectively to the Government. The rea l estate organization overseesexecution of a $2.1 billion leasing budget as well as a building purchaseprogram that buys commercial office buildings to meet Federal space needs.

For further information, contact the Office of Real Property Development.Phone, 202-501-1025.

Real Property Management and Safety

The objective of PBS is to provide an attractive, well-maintained, andsafe setting in which Federal employees will feel stimulated and proud towork. The management of federally owned and leased buildings encompassessuch activities as the operation, maintenance, repair, and alteration ofthe structures, as well as safety, energy conservation, and concessionsprograms.

The comprehensive fire, occupational safety, health, andenvironmental programs further enhance the work environment for employeesin GSA-controlled facilities. PBS' environmental responsibilities areparticularly focused on recycling and energy conservation programs. Inaddition, PBS oversees the operations and management of GSA-controlledfacilities which have been delegated to other agencies.

For further information, contact the Office of Real Property Managementand Safety. Phone, 202-501-0971.

Physical Security and Law Enforcement



The Public Buildings Service is responsible for law enforcement andsecurity services that are provided to occupants and visitors on propertyunder the agency's charge and control. These services encompass preventivepatrolling and timely responses to criminal occurrences, incidents, andlife-threatening events; investigation of crimes and violations of Federalstatutes; implementation of crime prevention activities, including tenantawareness programs; coordination o f a comprehensive occupant emergencyprogram; installation and maintenance of security devices and systems;performance of physical security surveys and vulnerability assessments;and a wide range of physical security advisory and consulting services.

For further information, contact the Office of Physical Security and LawEnforcement. Phone, 202-501-0887.

Planning

The Office of Planning provides a program for PBS which is coordinatedamong the national, community, and building project levels to provide thebest framework for project development. This planning process ensures thatthe long-range housing req uirements of the Federal workforce aresatisfied in the most economic and effective manner by analyzing andcomparing the costs and impacts of various housing alternatives includingconstruction, direct acquisition, facility alteration, and lease options.

At the national level, the Office prepares a strategic plan forPBS as a national organization. This strategic plan, prepared with theinput and cooperation of all the other offices of PBS, provides guidanceand direction for all policy and prog ram development. At both thenational and community levels, the Office analyzes housing alternatives todetermine the most efficient and cost-effective ways to provide space. Theplans are developed in conjunction with tenant agencies to ensure thatthey are housed in locations and facilities that maximize theiroperational efficiency. In working at the community level, the Office ofPlanning is concerned with the social, economic, and cultural well-beingof the Nation's communities and makes every effort to ensure that PBSactivities will have a positive impact upon these communities. PBSpromotes and encourages intergovernmental cooperation and coordinationwith State and local governments in their urban planning, land use,zoning, historic preservation , and environmental programs. At the projectlevel, PBS prepares its projects in keeping with its national andcommunity level planning. In addition, PBS conducts environmental impactanalyses, which are coupled with economic and technical project analyse s,to ensure that environmental considerations are included in the projectdevelopment effort.

For further information, contact the Office of Planning. Phone,

202-501-0638.

Procurement

Primary procurement functions are conducted in regional contractsdivisions which are responsible for awarding and administering contractsfor new construction, repair and alteration, architect-engineer and otherprofessional services, facilit ies operations, and public utilityservices. The overall procurement program is managed in the Office ofProcurement in Washington, DC. That Office develops and issues procurementpolicies and regulations, evaluates regional workload and resource



requirem ents, monitors contracting performance functions, and awards andadministers contracts for PBS' central office services.

For further information, contact the Office of Procurement. Phone,202-501-0907.

Public Utilities Management

In managing the public utilities program, PBS reviews public utility rateschedules to determine the adequacy of the rates in respect to theGovernment as a consumer; negotiates utility rates and contracts forgeneral Governmen t use and for numerous special situations; and on behalfof Federal agencies, provides advice and expert testimony in proceedingsbefore regulatory bodies when the Government's interest as a consumerneeds to be protected. In addition, Governmentwide stan dards concerningthe procurement, use, and conservation of utilities are issued to regulateand furnish management guidance in this area.

For further information, contact the Office of Procurement. Phone,202-501-0907.

Governmentwide Real Property Relations

The Public Building Service (PBS) develops, directs, and administerscomprehensive programs in the areas of client and supplier liaison, art,and historic preservation. In serving as real property manager for other Federal agencies, PBS explores ways of improving communications andfostering better working relationships with its clients, as well asbecoming recognized as a leader in asset management. PBS conducts marketresearch and analysis, promotes its programs an d accomplishments atindustry trade shows and conferences, and develops informational materialsto better educate clients on programs and initiatives. PBS sets standardsand develops guidelines for preserving its historic properties andarcheological site s consistent with the provisions of the HistoricPreservation Act of 1966, as amended. In addition, the Service setsstandards and is responsible for commissioning artworks for Federalbuildings and for the management oversight, conservation, and curating ofagency-owned works of art.

For further information, contact the Office of Governmentwide RealProperty Relations. Phone, 202-501-0856.

PBS Information Systems

PBS is responsibe for planning, developing, and administering acomprehensive, servicewide information management program. In addition,PBS is responsible for both implementing a generic, Governmentwide real

property management sys tem, as required by Executive Order 12512 of April29, 1985, and for assisting other Federal agencies in utilizing thesystem.


Federal Property Resources Service

The Federal Property Resources Service maintains an extensiveprogram to provide for the proper utilization and disposal of Governmentreal property. The goal of this program is to provide for the efficient



and economical utilization of Federal real property and the disposal ofany real property surplus to Federal requirements.

In furtherance of this goal, the Service directs a continuingsurvey of Federal real properties to determine if they are not utilized,underutilized, or being put to their optimum use. Property worth millionsof dollars has been reported excess to the agency for further Federalutilization or disposal as a direct result of the survey program.

Property no longer needed by a Federal agency is reported asexcess to the Service for disposal. Excess property may be transferred toanother Federal agency for its use in lieu of acquiring additionalfacilities.

Property that is not needed by any Federal agency is determinedsurplus and may be made available for local public purposes specified bylaw. Such properties are also made available to homeless providers forhomeless assistance purposes when det ermined suitable by the Departmentof Housing and Urban Development under the Stewart B. McKinney HomelessAssistance Act.

Properties not needed for Federal purposes and not transferredto a local public body for authorized public uses are generally disposedof through negotiated or public competitive sale.

The Service also conducts sales, on a reimbursable basis, forother agencies having their own disposal authority.

For further information, contact the Office of Real Estate Policy andSales. Phone, 202-501-0084.

Regional Offices Regional offices are located in 11 U.S. cities. Withinits area of jurisdiction, each regional office is responsible forexecuting assigned programs.

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Regional Offices -- General Services Administration

(Areas included within each region are indicated on the map in Appendix A.)head level 1 :head level 1 :Headquarters/Addresshead level 1 :Administrator

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1.

Boston, MA (10 Causeway St., 02222) ....... (Vacancy)

2.

New York, NY (26 Federal Plz., 10278) ....... Robert W. Martin, Acting

3.



Philadelphia, PA (100 Penn Sq. E., 19107-3396) ....... Thurman M. Davis, Acting

4.

Atlanta, GA (Suite 2800, 401 W. Peachtree St. NW., 30365) ....... LarryAllison, Acting

5.

Chicago, IL (230 S. Dearborn St., 60604) ....... James G. Whitlock, Acting

6.

Kansas City, MO (1500 E. Bannister Rd., 64131) ....... Bond R. Faulwell, Acting

7.

Ft. Worth, TX (819 Taylor St., 76102) ....... Arlene Schley, Acting

8.

Denver, CO (Denver Federal Ctr., 80225-0006) ....... George B. Moore, Acting

9.

San Francisco, CA (525 Market St., 94105) ....... Wolfgang J. Zoellner, Acting

10.

Auburn, WA (GSA Ctr., 98002) ....... John T. Myers, Acting

National Capital Region, Washington, DC (7th and D Sts. SW., 20407)....... June V. Huber, Acting

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For further information, contact the Office of Regional Operations. Phone,202-501-0397.


Consumer Information Center

Organized under the Office of Public Affairs is the Consumer InformationCenter, a program that assists Federal agencies in the release of relevant

and useful consumer information and generates increased public awarenessof thi s information. The Center publishes quarterly the ConsumerInformation Catalog, which is free to the public and lists more than 200free or low-cost Federal consumer interest publications. Topics includehealth, food, nutrition, money management, employme nt, Federal benefits,the environment, and education. The Catalog is widely distributed throughcongressional offices, Federal facilities, educators, State and localgovernmental consumer offices, and private nonprofit organizations. For afree copy of th e Catalog, write to Consumer Information Catalog, Pueblo,CO 81009. Phone, 719-943-4000. Bulk copies are free to nonprofitorganizations.



Contracts

Individuals seeking to do business with the General ServicesAdministration may obtain detailed information from the Business ServiceCenters listed on page 616. Inquiries concerning programs to assist smallbusiness should be directed to one of the Business Service Centers.

Employment

Inquiries and applications should be directed to the Personnel OperationsDivision (CPS), Office of Personnel, General Services Administration,Washington, DC 20405. Schools interested in the recruitment program shouldcontact the Personnel Ope rations Division (CPS), Office of Personnel,Washington, DC 20405 (phone, 202-501-0370), and/or the appropriateregional office listed on page 626.

Freedom of Information and Privacy Act Requests

Inquiries concerning policies pertaining to Freedom of Information Act andPrivacy Act matters should be addressed to the General ServicesAdministration (CAIR), Attn: GSA FOIA or Privacy Act Officer, Room 7 102,Washington, DC 20405. Phone, 202-501-2691. TDD callers may use the FederalInformation Relay Service (phone, 202-708-9300; fax, 202-501-2727). FOIAor Privacy Act requests concerning GSA regions should be directed to theFOIA or Privacy Act officers for the particular region. See the listing onpage 626.

Public and News Media Inquiries

The Office of Public Affairs is responsible for the coordination ofresponses to inquiries from both the general public and news media, aswell as for maintaining an information network with agency employees withregard to items of interest to the Federal worker. The Office, through itsOffice of Media Relations, issues news releases. Its Office ofCommunications is responsible for printing the GSA Update, a weeklybulletin of noteworthy items designed to keep agency employ ees apprisedof pertinent issues, and GSA Today, a bimonthly employee newspaper.

Publications

Many publications are available at moderate prices through the bookstoresof the Government Printing Office or from customer supply centers. Othersmay be obtained free or at production cost from a Business Service Centeror a Federal Informa tion Center. (See pages 616 and 620, respectively.)The telephone numbers and addresses of the Federal Information Centers andof the Government Printing Office bookstores are listed in local telephone

directories. If a publication is not distributed by a ny of the centers orstores, inquiries should be directed to the originating agency's serviceor office. The addresses for inquiries are:

Public Buildings Service (P), General Services Administration,Washington, DC 20405

Federal Supply Service (F), General Services Administration, Washington,DC 20406

Office of Finance (BC), General Services Administration, Washington, DC



20405

Information Resources Management Service (K), General ServicesAdministration, Washington, DC 20405

Federal Property Resources Service (D), General Services Administration,Washington, DC 20405

Those who would like a brief index of publications or who arenot certain of the service or office of origin should write to theDirector of Publications, Office of Communications (XS), General ServicesAdministration, Washington, DC 20405. Phon e, 202-501-1235.

Small Business Activities

Inquiries concerning programs to assist small businesses should bedirected to one of the Business Service Centers listed on page 616.

Speakers

Inquiries and requests for speakers should be directed to the Office ofPublic Affairs (X), General Services Administration, Washington, DC 20405(phone, 202-501-0705); or contact the nearest regional office.

For further information concerning the General Services Administration,contact the Office of Public Affairs (X), General Services Administration,Washington, DC 20405. Phone, 202-501-0705.

Documents

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