SHIVAPRASAD ELENDULA Email: shivaprasad2589@gmail.com Contact: +91 9966899023

OBJECTIVE To be associated with a progressive organization to prove my skills and to work dynamically towards the Growth of the organization, to explore evolving technologies and build a rewarding career in IT & IT enabled service industries.

PROFESSIONAL SUMARY

As a competent professional having 4+ years of experience as Backup recovery administration on EMC Networker,EMC Avamar & Bright Store Arcserve.

Working Experience in administrating the backup tools EMC NETWORKER 8.0,8.1, EMC Avamar & CA ARCSERVE 16.5.

Knowledge on networker services/daemons. Experience in Legato client configuration, Capacity utilization, audit, documentation, reporting Coordinated in Problem analysis and provide incident based resolution within the agreed SLA level. Attending daily meetings with MIM Team for all the Accounts to improve the service quality. Tape Library Management, maintenance of Scratch volumes & Tape Off-site management. Recovering the Backup and Client server, if any disaster occurs. Configuring clients for scheduled backups in different backup tools. Ability to work effectively with Team leads, Team Members, Users/Customers. Handling multiple tasks and

work independently as well as for on time execution. Ability to collaborate with other support teams to troubleshoot complex incidents, and fix issues. Self-motivated and fast learner. Responsible and dedicated with ability to meet deadlines while handling multiple tasks.

Technical Skills

EMC Networker EMC Avamar Bright store arc serve Managing tape drives & Physical tape libraries Windows Operating System Administration

PROFESSIONAL CERTIFICATIONS

EMC - ISM Certified Engineer in Dec’ 2012

EMC- Networker Administrator Certified Engineer in May’2015

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PROFESSIONAL EXPERIENCESince January 2016 to Till Date : HCL Technologies, Chennai Senior SpecialistClient : Lafarge Holcim

RESPONSIBILITIES

Working on RMAN Oracle scripts for backup of Oracle databases with Networker. Troubleshooting on Backup Failure. Working on DRP activities. Working Replication and BMR activities. Configuring SAP backups with Networker. Started Testing Networker 9.0 in Test environment with few clients. Handling Networker backup failure issues caused due to several different reasons like Tcp errors, VSS Issues,

RPC errors, Agent issue, etc... And troubleshooting same. Working on Physical Tape library activities like mounting and unmounting. Working on Major (P1) incidents. Working with on-shore and off-shore Team members for major issues or escalating the backup issues. Scheduling backup and performing manual backups as per the requirements of the customer. Working on Projects requests like Adding the clients in Networker and Disabling the Clients from Networker. Creating a technical knowledge documents. Working On major incidents and changes.

Since May 2013 to January 2016: Capgemini India Pvt. Ltd., Bangalore Consultant Client: Media Saturn - Germany (Vega).

RESPONSIBILITIES

Administration and Implementation of backup tool EMC NETWORKER (7.6.x till 8.2.x). Troubleshooting backup/recover related issues for Networker FS plugin and all Networker Modules. Preparing AVAMAR Reports on Daily basis. Basic Health check and troubleshooting tasks on Data Domain (Creating mtree /Storage units). Basic troubleshooting on Avamar backup failures. Manages backups of heterogeneous client groups (Windows, UNIX, Linux, Aix, File Systems and Data Bases). Working on VTL Tape libraries and Media Management. Participating Daily Tickets Review, Change & Problem management meeting and updating the status of

pending tickets. Performing Networker Backup Software Networker upgrades. Ticket handling of the critical backup failures/issues. Recovering the Backup and Client server, if any disaster occurs. Preparing Daily backup failure and completion reports, end to end reporting about backup success rate on a

daily basis to client via e-mail. Handling Networker backup failure issues caused due to several different reasons like Tcp errors, VSS Issues,

RPC errors, Agent issue, etc... And troubleshooting same. Working on tickets to provide 100% SLA compliance to customers. Tapes Eject & Mount Operations. Troubleshooting escalated issues from customer and also taking remedial action against backup failures and

ensures successful backups.

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Since May 2012 to May 2013: Capgemini India Pvt. Ltd., Bangalore Senior Software engineer Client: Seadrill

RESPONSIBILITIES

Daily Monitoring Backups. Multiple locations (68 locations worldwide) with individual backup servers connected to standalone tape drives. Monitoring scheduled backup and performing adhoc backups as per customer requirements Scheduling, modifying and recovering Networker & Arcserve backups. Upgrading the Firmware version for Hp Msl Tape drive model. Performing Backup Software (Networker & Arcserve) upgrades. Daily checklist and performances. Managing Standalone tape drives & physical Libraries. Ticket handling on the backup issues including CRQ’s. Monitoring the performance of backup servers. Configuring, monitoring & troubleshooting backups using Arcserve /Networker console. Working on File System restores & Database (Lotus Notes, MS Sql, and Exchange) recovers on Arcserve. Troubleshooting the failed Backups within the given time or providing the solution towards resolution. Taking Daily, Weekly and Monthly Server data and Filer backups using Arcserve backup tool 16.5. Coordinating with on-site team for backup issues & media management. Preparing the Monthely Volume reports. Restoring the data from LTO -3, 4, 5 tapes as requested. Analyze and resolve escalated problems within target.

ACADEMIC QUALIFICATIONS

B. Tech - Computer Science of Engineering, JNTU- 2010.

PERSONAL DETAILS

Name : Shiva Prasad.E S/O : Balaeshwaraiah.E

D.O.B : 12-October-1988Gender : MaleNationality : IndianLanguages Known : English, Hindi & Telugu.

DECLARATION I HEREBY DECLARE THAT THE DETAILS FURNISHED ARE TRUE TO THE BEST OF MY KNOWLEDGE AND TRUTH.

Place: Chennai, yours sincerely,

Date: (Shivaprasad.E)

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