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Engaging Chapter Members Phyllis Shurn- Hannah SHRM NE Region Field Services Director

Engaging Chapter Members

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Engaging Chapter Members. Phyllis Shurn- Hannah  SHRM NE Region Field Services Director. Engaging Chapter Members – Panel Discussion. Panelists: Christine Walters – Maryland Focus: Chapter and State Councils Art Smith - Middle Tennessee Focus: Chapters Stacey Jerrold - New York - PowerPoint PPT Presentation

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Page 1: Engaging Chapter Members

Engaging Chapter MembersPhyllis Shurn- Hannah SHRM NE Region Field Services Director

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©SHRM 2010 2

• Panelists:

> Christine Walters – Maryland• Focus: Chapter and State Councils

> Art Smith - Middle Tennessee• Focus: Chapters

> Stacey Jerrold - New York• Focus: Young Professionals (YP’s)

> Marsha Bingham - Wisconsin• Focus: Students and Student Chapters

Engaging Chapter Members – Panel Discussion

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©SHRM 2010

Christine Walters

Maryland

Chapter and State Council Member Engagement

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Whom to Engage?Getting our ducks in a row…

President President Elect

Secretary Treasurer Membership Gov't Affairs

Certification /Prof Dev

Diversity/ Inclusion

College Relations

Workforce Readiness

SHRM Foundation

Programs Newsletter/Publications

Marketing/PR/

Comm

Conference Other

AA SHRM2012 Rose Lis Lynn

HappelDenise Miller

Regina Kopack

Sarina Fellers

Blair Hering Ellen Brous

Jennifer Boswell

Carol Duvall

Corinna Snook

Daniel Wittig

Amy Kiperszto

k

Mary Auth

Immediate Past

Judy Kennedy

PastPast

CC SHRM2012 Danna

BlumJulie Develin Sherry

JarrellAmanda Blankens

hip

Deb Weidman

Scott Mayer

Shelley Geisser

Suzy Dyer-Gear

Brady Chapman

Sharyn Doyle

Rebecca Mountain

Gale Marsiglia

Barbara Burke

Barbara Burke

Immediate Past

Christine Walters

Nicolette Kaszak

Julie Develin

Sherry Jarrell

Gina Resch Danna Blum

Shelley Geisser

Suzy Dyer-Gear

Brady Chapman

Sharyn Doyle

Robin Goble

Gale Marsiglia

Barbara Burke

Barbara Burke

Past Christine Walters

Bob Dunn Julie Develin

Sherry Jarrell

Gina Resch Danna Blum

Shelley Geisser

Suzy Dyer-Gear

Brady Chapman

Sharyn Doyle

Robin Goble

Barbara Burke

Past

CHRA2012 Jania

StoutJason Nemoy Jennifer

AmatoJennifer Amato

Lynn Argenbright

Greta Engle

Jeri Hawthorne

Nadine Johnson

Brian Lynch

Ryan McShane

Venus Windmiller

LiNa Goins

Jennifer Thornton

Lou Carloni

Jason Delman

Immediate Past

Frederick Smock

PastPast

OFFICERS CLA's

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How To Engage

• It’s in the Ask (Personal not Broadcast)

• 5 Vacancies

• 0-8 in 60 seconds

• Candidates’ Call> What we do> How we do> ByLaw Snapshots> Individual Commitment

• From start to finish all 5 filled within about 30 days

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Engaging State Council Members

• Great Book – “Getting to Yes” Fisher and Ury

• Asking what and why (“Let’s Make a Deal!”)

• I don’t know what I don’t know• Us/Them …. WE!• Monitor, follow up (Gantt Chart-ish)• Kudos on LinkedIn• Renewing our sense of community (ahhhh)

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Next Steps

• Add Candidates to Succession Matrix

• Candidate Contacts

• PD’s!!

• Template for State Chapters…………………………………………………………………………………………

Christine V. Walters, MAS, JD, SPHR• Deputy Director & Secretary – MD SHRM State Council• Chair of the Board – Carroll County Chamber of Commerce• Board Member – Maryland Chamber of Commerce• Board Member – Carroll County SHRM• Member Editorial Advisory Board – Thompson’s FMLA Handbook

By Day..• Independent Consultant & Author• FiveL Company, "Helping Leaders Limit their Liability by Learning the Law"• P.O. Box 1325 · Westminster, MD 21158 · 410-848-4721 (phone) · 410-857-4951 (fax)• SHRM's #4 Best Seller in 2011!

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Art Smith

Middle Tennessee

Chapter Member Engagement

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Understand Why Members Join Your Chapter

Survey Members Annually > Programs and Events> Networking> Leadership Development - volunteerism> Recognition> Professional Affiliation

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©SHRM 2010

Programming – It’s Important!!!

• Deliver the core activities – over 100 events each year> Legal Updates – six per year> Webinars – two per month> Conferences – two each year> Monthly Chapter Meetings – three each month> Member Exclusive Networking Events

• Golf Scramble – to raise funds for Professional Development Scholarships

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Committees

• Membership Committee – Vice Chairs

> Member Relations – Retention

> New Member Marketing – Recruitment

> Volunteer – Inclusion and Recognition

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Stacey JerrodNew York

HR/NY Supporting Young Professionals

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GenXtraordinarY™ SIG

• Special Group, Special Name• Formed in December 2010• By-product of HR/NY branding study &

personal experience of HR/NY President• Roles within SIG

> Official: Chair and Co-Chair > Unofficial: Advisor/Mentor/Coach

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Programs/Events

• Two Programs for Inaugural Year> Generational Stereotypes Defied: Removing the

labels to help drive the business- November, 2011> Generational Stereotypes Defied: It's NOT Our Birth

Year that Defines Us -It's Our Unique Behavioral Strengths and Tendencies – April 25, 2012

• Other Activities> Event with Mentoring Committee- Summer 2012> Networking events with other SIGS- TBD

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Best Practices

• Exposure at monthly Board Meetings

• Board Member liaisons

• Administrative support

• Continued focus on the larger SHRM YP picture

• Patience

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Learning Curves

• Looking at things from a different lens

• Managing their “urgency” vs. reality of demands upon others’ times

• Informal communications and message being received

• Providing more direction

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Marsha Bingham

Wisconsin

Engaging Student Members

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Engaging Student Chapters

• Invite to volunteer for professional chapter monthly meetings (e.g. registration)> Student attends free for volunteering

• Provide opportunities for students to volunteer with professional chapter’s initiatives > One Day to Make a Difference> Mock interviews

• Student chapter president invited to attend Board Meetings to gain experience to take back to student chapter

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Recognition

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• Scholarships available for Students• Professional chapter volunteers at Student

Conference and Case Competition> Send tokens for good luck

• Snack baskets• Great relationship with advisors and instructors

> Offer free memberships to advisors• Annually recognize student chapter for

achievements

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Take-A-Ways

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• Opportunities to network> Joint event at college > State leadership conference

• Challenges> Student schedules and locations

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QUESTIONS

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