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Project Management:

Overview: Overview and

Context

People in Project Management

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Lesson Summary

In this presentation, we will discuss:

• Roles of stakeholders involved in a project

endeavour, including the project team,sponsor, project manager, functionalmanager and others

• Carer paths available to a Project Manager

• Create a project-based organizationalchart

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Project Organization Chart

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People in Projects

• The Project Manager

• The Project Team

• The Project Sponsor• Project Decision Makers (Executive Roles)

Functional Manager(s)

• The Customer(s)• Stakeholders

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Project Roles

• Project Executive-Level Roles

• Project Management-Level Roles

• Project Associate-Level Roles

© 2015 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a licensedistributed with a certain product or service or otherwise on a password-protected website for classroom use.

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Project Executive-Level Roles

• The steering team

– The top leader (CEO) and his/her direct

reports

– Select, prioritize, and resource project

– Ensure that accurate progress is reported


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• The sponso r

– Active roles:

• Charter the project

• Review progress reports

– Behind-the-scenes role:

• Mentoring the project manager

• Assisting the project manager

Sponsor – “the person or group that provides resources andsupport for the project and is accountable for enabling success.”PMBOK® Guide


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• The ch ief pro jects o ff icer

– Supports project managers

– Require compliance to project directives

Project Management Office (PMO) – “an organizational structurethat standardizes the project related governance processes and

facilitates the sharing of resources, methodologies, tools and

techniques.” PMBOK® Guide


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Project Management-Level Roles

• Project manager

– Directly accountable for project results,

schedule, and budget

– The main communicator – Responsible for the planning and execution of

the project

– Works on the project from start to finish.

– Limited formal power

Project manager – “the person assigned by the performingorganization to lead the team that is responsible for achieving theproject objectives.” PMBOK® Guide


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The Project Manager

“The person assigned by the performing

organization to lead the team that is

responsible for achieving the project

objectives”

PMBOK, 5th ed. Pp. 555

• The wheel and hub analogy

• The orchestra conductor analogy

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• Funct ional manager

– Department heads

– Determine the how of project work

– Supervise the work

– Negotiate with the project manager

Project Management-Level Roles

© 2015 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license

distributed with a certain product or service or otherwise on a password-protected website for classroom use.12

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The Project Team

• Those people doing the work that will result inproject outputs being achieved.

“A set of individuals who support the project manager in

performing the work of the project to achieve itsobjectives” PMBOK, 5th ed. , pp. 556.

• Core team – work closely with the project manager for much of the

project• Subject Matter Experts

– brought into the project as needed on an ongoingbasis

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The Customer(s)

“Customer is the person(s) or organization(s)that will pay for the project’s product,service, or result. Customers can be internal

or external to the performing organization.” PMBOK, 5th ed. pp. 536

Consider an alternative definition …

the customer is the next person in the process to whom you will pass forward your

work so that they can do theirs.

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Project Stakeholder

“An individual, group or organization who may

affect, be affected by, or perceive itself to be

affected by a decision, activity, or outcome of a project. A set of individuals who support the

project manager in performing the work of the

project to achieve its objectives”

PMBOK, 5th ed. , pp. 556.

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Stakeholder Categorization

Primary

Secondary

Tertiary

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Managing People

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Why?

• The project manager must:

– influence others to commit to project

objectives

– see the big picture with regard to who caninfluence the project, both negatively and

positively

– Understand the interrelationships betweenpeople

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Future of a Project Manager

• A Project Manager is an important

part of the organization because

he/she serves as an interface.

• He/she also serves the variousroles in managing a project - an

integrator, a communicator, a team

leader, a decision maker and a

climate builder/creator and a

conflict manager.19

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Future of a Project Manager

• This will help to solidify a key

place for the project manager

within an organization

• Education and work experiencehave to go hand in hand to

move up the chain

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Traditional Project Manager Career

Path

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Assistant

PM

PM

Project

Coordinator

Program

Mgr

Portfolio

Mgr

Program

DirDir PMO

Sr. PM

Senior Diror VP

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Lesson Summary

In this presentation, we discussed:

• Roles of stakeholders involved in a project

endeavour, including the project team,

sponsor, project manager, functional

manager and others

• Carer paths available to a Project Manager

• Create a project-based organizational chart

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Documents

EPM 1012 - 02 Class