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1 e dition Friday Birthdays & Hire Dates CARE Counts Classifieds Menus Patient Safety Scorecard Phone Book We answer questions as quickly as possible, but it can take several weeks. If your ques- tion is more urgent, please contact the ap- propriate department, or call the Marketing & Communication office at 319-235-3868, and we will help get you your answer sooner. June 26, 2015 EAPworks Friday Edition Health Beat MAPLES Waterloo Neighborhood Q: My FTE is 0.9 but I typically work full time. If I am only scheduled or only work 4 days in 1 week, am I allowed to use my earned time for the other day (up to 40 hours/week) or not? A: Earned time is used in place of normally scheduled hours so you cannot use earned time above your regular FTE. Steve Sesterhenn, HR Q: We have been getting a lot of EOS in our department lately. Some of us are working 0.2 FTE less than hired on average due to the EOS. Do we HAVE to take EOS, can we file for unemploy- ment, and does Allen have a responsi- bility to provide us work up to our hired FTE? A: In a hospital situation we never know what our census will be till it is here so there is no guaranteed of FTE. We need to staff according to need. In regard to unemployment, you can apply but the unemployment office would need to see a consistent loss of hours before they would consider the applica- tion. Steve Sesterhenn, HR Healthwise Goes Live Our new patient education tool; your first stop for all patient education resources. The Healthwise Patient Education project aims to develop one standardized, evidence-based, cross-continuum education platform for patient education at UnityPoint Health. It was selected as our organization’s vendor of choice by a multi- disciplinary, cross-system committee after careful consideration. Feedback from patients after review of several vendors served as a key deciding factor. Healthwise, as a first stop for all patient education resources, offers numerous benefits for UnityPoint Health, including: Patient and family-centered Integrated within our Epic electronic health record with support for 10 languages Allows for use across different technology platforms within UnityPoint Health Improves access to patient health information Provides education content and videos on the Healthwise Knowledge Base through the MyUnityPoint Patient Portal Emergency Department staff and providers began using Healthwise Patient discharge instructions with Epic on April 28, after a contact with another pa- tient education vendor, ExitCare, expired. Starting June 23, Healthwise patient education content will be available for acute care and clinics. UnityPoint at Home and other care locations not on the Epic platform will leverage the online Knowledge Base outside of Epic. Going forward Micromedex, will only be used as a clinical reference rather than for patient education purposes. Training is currently underway with Epic Credentialed Trainers for each affiliate. Tipsheets are now being made available, and recorded demos are available. A NetLearning module has also been assigned. In the event that Healthwise content does not meet your needs, pre-existing educational materials may continue to be used on an exception-only basis. Feedback on missing or incomplete content should be directed to your local site informaticists. Please contact Amber Dibben, Jessica Lovrien, or Sarah Eiklenborg for any questions or issues that you have with Healthwise.

Friday dition - UnityPoint Health...2 Update to previous Ask Allen answer: We’d like to provide some clarification on the question about the 4-Surgical linen closet that houses

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Page 1: Friday dition - UnityPoint Health...2 Update to previous Ask Allen answer: We’d like to provide some clarification on the question about the 4-Surgical linen closet that houses

1

editionFriday

Birthdays & Hire Dates CARE Counts Classifieds Menus Patient Safety Scorecard Phone Book

We answer questions as quickly as possible, but it can take several weeks. If your ques-tion is more urgent, please contact the ap-propriate department, or call the Marketing & Communication o�ce at 319-235-3868, and we will help get you your answer sooner.

June 26, 2015

EAPworks Friday Edition Health Beat MAPLES Waterloo Neighborhood

Q: My FTE is 0.9 but I typically workfull time. If I am only scheduled or only work 4 days in 1 week, am I allowed to use my earned time for the other day (up to 40 hours/week) or not?A: Earned time is used in place ofnormally scheduled hours so you cannot use earned time above your regular FTE.Steve Sesterhenn, HR

Q: We have been getting a lot of EOSin our department lately. Some of us are working 0.2 FTE less than hired on average due to the EOS. Do we HAVE to take EOS, can we file for unemploy-ment, and does Allen have a responsi-bility to provide us work up to our hired FTE? A: In a hospital situation we neverknow what our census will be till it is here so there is no guaranteed of FTE. We need to sta� according to need. In regard to unemployment, you can apply but the unemployment o�ce would need to see a consistent loss of hours before they would consider the applica-tion.Steve Sesterhenn, HR

Healthwise Goes LiveOur new patient education tool; your first stop for all patient education resources.

The Healthwise Patient Education project aims to develop one standardized, evidence-based, cross-continuum education platform for patient education at UnityPoint Health. It was selected as our organization’s vendor of choice by a multi-disciplinary, cross-system committee after careful consideration. Feedback from patients after review of several vendors served as a key deciding factor.

Healthwise, as a first stop for all patient education resources, o�ers numerous benefits for UnityPoint Health, including:

• Patient and family-centered• Integrated within our Epic electronic health record with support for 10

languages• Allows for use across di�erent technology platforms within UnityPoint

Health• Improves access to patient health information• Provides education content and videos on the Healthwise Knowledge

Base through the MyUnityPoint Patient Portal

Emergency Department sta� and providers began using Healthwise Patient discharge instructions with Epic on April 28, after a contact with another pa-tient education vendor, ExitCare, expired. Starting June 23, Healthwise patient education content will be available for acute care and clinics. UnityPoint at Home and other care locations not on the Epic platform will leverage the online Knowledge Base outside of Epic. Going forward Micromedex, will only be used as a clinical reference rather than for patient education purposes.

Training is currently underway with Epic Credentialed Trainers for each a�liate. Tipsheets are now being made available, and recorded demos are available. A NetLearning module has also been assigned.

In the event that Healthwise content does not meet your needs, pre-existing educational materials may continue to be used on an exception-only basis. Feedback on missing or incomplete content should be directed to your local site informaticists.

Please contact Amber Dibben, Jessica Lovrien, or Sarah Eiklenborg for any questions or issues that you have with Healthwise.

Page 2: Friday dition - UnityPoint Health...2 Update to previous Ask Allen answer: We’d like to provide some clarification on the question about the 4-Surgical linen closet that houses

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Update to previous Ask Allen answer:

We’d like to provide some clarification on the question about the 4-Surgical linen closet that houses a shower used by patients. We mistakenly reported that a push button lock will be installed. The permanent signage will be adjusted to read “Linen/Shower Room” and a sign will also be made to hang on the door to notify associates when the shower is in use.

We keep the groups small to make sure everyone has a chance to share their thoughts. Please take an hour out of your busy schedule – Pam looks forward to getting to know you better!

Register in NetLearning.

Date Place TimeWednesday, July 15 AMH MR5 7:30 a.m.Thursday, July 23 UMP-ASC 6:30 a.m.Wednesday, August 5 AMH MR1 NoonThursday, September 24 AMH Board Room NoonWednesday, October 14 AMH MR5 7:30 a.m.Tuesday, November 24 AMH Board Room 7:30 a.m.

You’re invited to spend an hour with our CEO Pam Delagardelle. Free lunch, good conversation and the opportunity to talk about what’s on your mind – what’s going well and what ideas you have on improving our patient experience.

Page 3: Friday dition - UnityPoint Health...2 Update to previous Ask Allen answer: We’d like to provide some clarification on the question about the 4-Surgical linen closet that houses

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Behavioral Health Emergency TeamWe are here to help you

Dianne Schultz Changing Roles

Traffic Crosswalk AdvisoryThe crosswalk tra�c light on West Donald Street at Allen Hospital Entrance 8 is now set to flashing red. The signal controller was damaged this weekend and may take two months to repair. A flashing red light means drivers must stop and then go when the way is clear. However, that does not mean they will. Please take care when crossing Donald Street, and be aware drivers may not see or obey the new flashing red light. We have talked with the City of Waterloo about adding extra signs or flags, but we do not anticipate that will happen.

On July 6, Allen will launch its newly created Behavior-al Health Emergency Team, commonly called BH MET. The BH MET has been created to provide immediate response to psychiatric crises on medical/surgical and critical care units. Responders may include security, spiritual care, house supervisor, EAP counselor, Mental Health Unit sta�, and/or Emergency Department Sta�.

Often times the need for Code Strong can be reduced or eliminated by using quick response to de-escalate a situation with proper techniques and additional re-sources.

Sta� should call a BH MET when they are concerned about a patient’s behavior. Early activation of BH MET is essential to prevent the need for a more aggressive response.

The following 3 alert levels can help sta� determine how to approach a concerning patient behavior or safety threat to patient or sta�:

LOW: stay calm, listen to your patient, seek co-worker assistance if needed

MODERATE: call BH Met by calling x3600HIGH: call Code Strong x3600

Dianne Schultz’s UnityPoint at Home role as Vice President of Operations will be changing to help the organization focus on the integration and mentoring of new startups and programs coming into UnityPoint at Home. This increased workload is going to necessitate Dianne to relinquish the day to day operations of the Waterloo program.

While Dianne will maintain ongoing leadership of the Dubuque operation as it continues its exceptional growth and clinical delivery, Waterloo has experienced significant growth and clinical success in the past year and is in a position to now need daily leadership to accelerate its patient care mission. A new director of operations will be hired to oversee Waterloo’s daily

home health, hospice, palliative care, home medical equipment, and infusion services. Dianne will assist the executive team in transitioning the Waterloo program over the next several weeks to new leadership and then begin her new role.

Help us express our appreciation to Dianne for her dedication to Allen and our best wishes as she moves into her new role for UnityPoint Health:

Farewell PartyWednesday, July 1

1-3 p.m.Meeting Room 5

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BLUECREW

Calling All Associates and Volunteers...Please join us as we continue to celebrate Allen Hospital’s 90th birthday, by participating in this year’s Sturgis Falls parade.

Walk with your co-workers, family and friends on Saturday, June 27 at 10 a.m. Wear your UnityPoint Health – Allen Hospital gear and help represent 90 years of Allen Hospital pride and CARE values to our community. Upon completion of the parade, you are eligible for 200 points for OnPoint for Health.

Contact [email protected] for more info.

Sign up to participate.

UnityPoint Health – Waterloo Night at the Bucks!

Thursday, July 9• Wrestling Night! Appearance by former WWE Star Kevin Nash —

the first 500 fans receive a Bucks foam wrestling belt!• Thirsty Thursday — $2 Soda, $2 Beer, $2 Popcorn

Friday, July 10• Flat Screen Friday — sign up to win 1 of 3 flat screen TVs!• Team Photo Giveaway — the first 500 fans receive the 2015 Bucks

team photo.

Saturday, July 11• Minions Night — the first 500 fans receive a minions mask!• Post-game fireworks!

Tickets will be on sale prior to the games — $4 ea.

All games begin at 7:05 p.m. and UnityPoint Health – Waterloo will be recognized for being in the crowd.

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Congratulations, grant recipients!Brooke Olsen (right), Allen Women’s Health and Tom Eachus (left), Black Hawk-Grundy Mental Health Center, recently accepted grants received from the NE IA Community Foundation.

Together for Youth received $18,000 andBHGMH received $5,000 for their programs.

Giving & Receiving

How? Help staff the first aid tent at this year’s Irish Fest by signing up for a 2-3 hour shifts in the tent. All volunteers will receive a free entry pass, good all weekend!

Time slots will be filled on a first come, first serve basis. Please email me your first and second choice of time slots in case your first choice is already filled. Only two people per time slot.

Contact [email protected] to sign up.

First Aid Tent Time Slots

Orange box = all slots fullFriday, July 31 Saturday, Aug 1 Sunday, Aug 2

4 - 6 p.m. 10 a.m. - 12 p.m. 10 a.m. - 12 p.m.6 - 8 p.m. 12 - 2 p.m. 12 - 2 p.m.

8 - 10 p.m. 2 - 4 p.m. 2 - 5 p.m.10 p.m. - 12 a.m. 4 - 6 p.m.

6 - 8 p.m.8 - 10 p.m.

10 p.m. - 12 a.m.

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JOIN USThe Allen Hospital Auxiliary will be hosting

our Annual Summer Bus Trip toNordic Fest in Decorah!

Friday, July 247:30 am Board Bus in Waterloo9:30 am – 12:30 pm Nordic Fest1:00 – 3:00 pm Wildberry Winery3:00 - 4:00 pm Seed Saver6:00 pm Arrive home

$62Contact [email protected] or

319-235-3692 if questions.

Save the date!Annual Allen College Alumni

Craft & Bake Sale

Thursday, October 1, 20157 a.m. to 4 p.m.South Dining Room, Allen Hospital

If you are interested in being a craft ven-dor or contributing to the bake sale, please contact [email protected] or 319-226-2016.

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2015 Schedule

AUXILIARYCALENDAR

August 11 & 12 Purses for Nurses

September 1 & 2 Sweet Deals

October 29 & 30 Scrubs Sale

November 23 & 24 Books Are Fun

December 14 & 15 Lionne Design Jewelry Sale

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Submit articles to: [email protected] for submissions: noon Thursday