RESUME GAURAV SINGH ([email protected] ) A/264-F, Sector – 11, New Vijay Nagar, Ghaziabad, U.P (201009). Mob: 09910043064, 09910850962 Career Objective To leverage my experience in a growth oriented and dynamic industry, where I can achieve excellence with a faster within the organization. Working Experience Currently Working in Skylink the Airline Ticket Centre Pvt. Ltd, G. Noida, Since May 2014 as Team Member (U.S. Reservations). Reported to: Reservation Manager Job responsibility: Managing the B to B Travel being a consolidator. Providing the travel agents and sub agents with best possible fare and routing. Making sure that the ticket is issued for the specified reservations. Taking the ticket orders from the agents and sub agents. Lending a helping hand to the travel agent in the case of Schedule changes, Reissuance of tickets, waivers, Refund etc. Providing the optimum help to the travel agents and sub agents. Handled US (Voice) Process. Creating PNRs on GDS (Saber, Amadeus And Worldspan) Issuing tickets on MOT. Flight Wizards, Janakpuri, Delhi from Oct 2013 to May 2014 as Reservation Executive. Reported to: Team Leader (Sales) Job responsibility:

Gaurav Singh (Autosaved)

Download DOCX Report

Upload
gaurav-singh
View
23
Download
0

Embed Size (px)

Citation preview

RESUME

GAURAV SINGH([email protected])

A/264-F, Sector – 11, New Vijay Nagar, Ghaziabad, U.P (201009).

Mob: 09910043064, 09910850962

Career Objective

To leverage my experience in a growth oriented and dynamic industry, where I can achieve excellence with a faster within the organization.

Working Experience

Currently Working in Skylink the Airline Ticket Centre Pvt. Ltd, G. Noida, Since May 2014 as Team Member (U.S. Reservations).

Reported to: Reservation Manager

Job responsibility:

Managing the B to B Travel being a consolidator. Providing the travel agents and sub agents with best possible fare and routing. Making sure that the ticket is issued for the specified reservations. Taking the ticket orders from the agents and sub agents. Lending a helping hand to the travel agent in the case of Schedule changes, Reissuance of

tickets, waivers, Refund etc. Providing the optimum help to the travel agents and sub agents. Handled US (Voice) Process. Creating PNRs on GDS (Saber, Amadeus And Worldspan) Issuing tickets on MOT.

Flight Wizards, Janakpuri, Delhi from Oct 2013 to May 2014 as Reservation Executive.

Reported to: Team Leader (Sales)

Job responsibility:

Handled UK (Voice) Process. Creating PNRs on GDS (Worldspan) Regular follow up with the clients

Onlineres Global Services Pvt. Ltd, Gurgaon from Jan 2011 to May 2013 as a Reservation & Ticketing Executive (Airline)

Reported to: Reservation Manager

Job responsibilities:

Handled UK (Calls & Chats) Process of Air Zimbabwe Reservations. Answering phones and making direct bookings when necessary. Trouble shoot & problem solve within parameters given by Reservation Manager. Knowledge of GDS (Worldspan) Knowledge of Salesforce. Knowledge of MIS. Knowledge of CC charging terminal.

Academic Record

Graduate (B.com) from EIILM University, Sikkim in 2012

Senior Secondary from CBSE Board, 2008.

Higher secondary from CBSE Board, 2006

Personal dossier

Date of Birth : 03rd July, 1991

Sex : Male

Father’s Name : Shri Ramveer Singh

Mother’s Name : Smt. Urmila Devi

Nationality : Indian

Languages : English & Hindi

Hobbies : Listening to music, Travelling & Making Friends.