Good Business Letter規範的商業書信

Reference: International Business Correspondence

For All Occasions (Macmillan)

General Guidelines -1

Be clear, brief and businesslike.

Don’t write confused, overlong or pointless letters.

Be polite, friendly and informal.

Don’t be rude or patronizing.

General Guidelines -2

Write concise and purposeful letter.

Don’t try to write in a literary style.

Write to communicate.

Don’t try to impress with your writing.

Keep your letters:

Good Busine

ss Letter

short

simple

strong since

re

polite

Organizing lettersfollow the same patter, making clear

• the 1st paragraph

purpose

• The next paragraph or paragraphs

circumstances

• the final paragraph

action

Letter Style -1

Three popular styles used in business correspondence:

full-blocked style semi-blocked style modified blocked style

Letter Style the appearance of the letter

Full Block

Semi-Block

1.1 position of dateline

2. indented first line of the paragraph1.2

complimentary closing and signature

in the middle of the page

Letter Stylethe modified-blocked style This style is the

combination of the full-blocked and semi-blocked styles.

The only difference is that the opening line of each paragraph is not indented.

Basic parts of a letter Letterhead

Date

Inside Address /Addresser’s address

Salutation

Body of the letter

Complimentary Closing

Signaturesample

(1) Date 英式；美式

(2) Inside Address

(3) Salutation

(4) Body

(5) Complimentary Close(6)

Signature

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(7) Enclosure Notation標示法為Enclosure或縮寫為 Enc.及Encl.或寫Attachment，表數量時可這樣寫：1 Enc.Enc. (1)3 Encs.Attachment:3

Enc.

(8) Postscript寫法： P.S. PS. PS

6Basic

parts of

the letter

Exercise 1.1

What are the seven basic parts of a business letter?

How do you write the following dates in English? 二 0一三年九月九日 民國 102年 10月 5日

State the differences among the three letter styles: full-blocked style,