GoToTraining Handouts

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    What is GoToTraining?

    GoToTraining is online training software that is used by SPSU faculty to deliver synchronous

    instruction. SPSU has a custom GoToTraining server to organize and deliver all GoToTrainingrecordings and support documents.

    Use GoToTraining to:

    Conduct distance learning

    Conduct face-to-face campus instruction that may or may not include

    online students (cross-listing) Capture recorded instruction to share with students via a link

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    How does this benefit instruction?

    Allows synchronous communication

    Instant Audio-Visual communication

    Asynchronous options

    Students can use recordings to reinforce learning

    Fulfill online course review standards

    Provides Digital Media Content

    Supports student engagement

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    How does this benefit instruction?

    Examples of Use

    Virtual Classroommeet online with students otherwise unable to attend a campus

    course

    Pre-record LectureRecord your lecture on your computer with an internet

    connection from home or on the road.

    Office Hoursmeet with more students who would otherwise be unable to come to

    your office during normal office hours.

    Guest LecturesGet a guest speaker from almost anywhere to talk to your class

    without the travel expenses.

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    What is GoToTraining? (cont.)

    Help Topics:

    Get a GoToTraining account Sign into the system

    Organization of the GoToTraining setup window

    Schedule a training session or reoccurring training session

    Upload training materials

    Organization of the control panel

    Type of microphone to use Setup a microphone

    Test a microphone

    Setup a webcam

    Test a webcam

    Begin a training session

    Mute & unmute participants

    Change the presenter

    Share the screen

    Pause sharing a screen

    Stop sharing a screen

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    What is GoToTraining?(cont.)

    Help Topics: (cont.)

    Record a training session

    Stop recording a training session

    Save a training session recording

    Upload a training session to CDN

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    How do I get a GoToTraining account?

    1. Access link: http://helpdesk.spsu.edu

    2. Log in with your SPSU user ID andpassword (this is the same as your email

    user ID and password).

    3. On the Help Request page, click on the

    dropdown for Request Type.

    4. Select Tech Support (UITS).

    5. In the dropdown window that appears on

    the far right of the Request Type, select

    Desire 2 Learn / GoToTraining.

    6. In the dropdown window below, select

    GoToTraining Account Request.

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    http://helpdesk.spsu.edu/http://helpdesk.spsu.edu/
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    How do I get a GoToTraining account? (cont.)

    7. Complete the

    form as indicated.

    8. Click the Save

    button.

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    How do I sign into the system?

    1. Access from your browser:

    http://www.gotomeeting.com/online/training

    2. At the top right corner of

    the page, click the Log In

    button.

    3. On the next screen, enter

    the Email Address andPasswordyou used when

    you requested your

    account from UITS.

    4. Click the Log Inbutton.

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    http://www.gotomeeting.com/online/traininghttp://www.gotomeeting.com/online/traininghttp://www.gotomeeting.com/online/traininghttp://www.gotomeeting.com/online/traininghttp://www.gotomeeting.com/online/traininghttp://www.gotomeeting.com/online/training
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    How is GoToTraining organized?

    The GoToTraining setup window is divided into two panels: (a) navigation panel and (b) an

    action or information panel.

    ba

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    How do I schedule a training session?

    1. On the My Trainings page, click on theSchedule a Trainingbutton in the actionpanel.

    2. On the Schedule a Trainingscreen, enter thecourse number and title in theTitle:box.

    Example: ARTS 2101 - Fall 2013

    3. (optional) In the Description:box, enter a

    description.4. Using the Occursdrop-down menu, select

    the course frequency.

    Once:a single session

    Weekly:Once a week class session

    Monthly:Once a month class session

    Custom Schedule:Classes that meetmore than once a week orirregular sessions.

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    How do I schedule a training session? (cont.)

    5. Enter the Start Date, Start Time, End

    Time.6. (Optional) Add additional sessions as

    needed by clicking on Add another

    session.

    7. If necessary, select the Training Time

    Zone. Depending on the Occurs

    option, complete additional informationas required.

    8. Select the Registration Type:

    Participants register once to attend

    all sessions.

    Participants register for individual

    sessions that theyll attend.

    9. Click the Schedulebutton.

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    How do I begin a scheduled training session?

    1. In the My Trainingspane of the

    GoToTraining window, click on the Startbutton next to the training session you

    wish to begin.

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    How do I upload training materials?

    Option A:

    Use the Manage Training pane for thetraining session:

    1. In the My Trainingspane of the

    GoToTraining window, click on the title

    of the training session.

    2. In the Manage Training pane, scroll

    down to the Mange Your Contentsection.

    3. Click on the Editlink next

    to Materials.

    4. In the Materialspane, click on the

    Add Materialbutton.

    5. Select the appropriate source of the

    material (From Computer, From Library,

    or Add Link).

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    How do I upload training materials?(cont.)

    Option B:

    Add content to the Library for any TrainingScheduled:

    1. On the GoToTraining navigation panel,

    click on Library.

    2. In the Librarypane, click on the

    Add Materialbutton.

    3. Select the source of your materials.

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    How do I upload training materials?(cont.)

    Option C:

    Add materials from the GoToTraining trainingcontrol panel:

    1. In the Materialspane of theGoToTraining

    control panel, click on the Manage

    Materialsbutton.

    2. In the Materialspane of the GoToTraining

    web site, click on the Add Materialbutton.

    3. Click on the source of your materials.

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    How is the Control Panel Organized?

    When you begin a GoToTraining session, theControl Panel appears on the right side of your

    screen. The control panel is organized into 9panes, each of which can be expanded orcollapsed by clicking on the - or + in frontof the pane name.

    Screen Sharing

    Dashboard

    Audience View

    Attendee List

    Audio

    Webcam

    Materials

    Polls and Tests

    Chat

    In addition, there is a bar on the left to use tocollapse the panel to the right of the screen.

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    What type of microphone is recommended?

    What microphone/speaker configuration is recommended for best audio quality

    using VoIP?For optimum audio quality, use an USB headset connected to your computer, or USB

    headphones and standalone microphone connected to your computer. Analog versions

    are okay, but not ideal. Webcam microphones are NOT recommended.

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    It is strongly recommended

    that you plug in the headset

    before activating

    GoToTraining.

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    How do I setup a microphone?

    1. Click on My Trainings on the

    navigation panel.2. Click on the titleof the session for which

    you wish to specify the audio options.

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    How do I setup a microphone? (cont.)

    3. In the Manage Training action panel, click

    on the Editlink in the Audio section.4. In the Audioaction panel, select the Use

    built-in audio conferencingoption.

    5. Below the Use built-in audio conferencing

    option, select the check box for VoIP.

    (Requires microphone and speakers.)

    6. Click on the Savebutton.

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    NOTE: From the navigation

    panel, select Settingsto

    specify the default

    audio settings.

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    How do I test a microphone & speakers?

    1. Click on My Trainings on the

    navigation panel.2. Click on the Startbutton next to the

    session for which you wish to test your

    microphone.

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    How do I test a microphone & speakers? (cont.)

    3. In the Audiopane of the GoToTraining

    control panel, click on theSettingslink.

    4. In the Preferences GoToTraining

    window, click Audio in the Categorylist

    on the left side of the window.

    5. Begin speaking into the microphone and

    verify the meter shows green bars in theMicrophone Setup area.

    6. Click on the Play Sound button in the

    Speakers Setup area. Verify the meter

    shows green bars.

    7. Click and drag on the slider to the right of

    the Play Sound button to adjustthe volume.

    8. Click the OKbutton.

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    How do I test a webcam?

    1. Click on My Trainings on the

    navigation panel.2. Click on the Startbutton next to the

    session for which you wish to test your

    webcam.

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    How do I test a webcam? (cont.)

    3. In the Webcam pane

    of the GoToTrainingcontrol panel, click

    on the

    Webcams button.

    4. In the Webcams

    drop-down list, click

    on Preferences.

    5. Make any necessary

    changes as needed

    and then click OK.

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    How do I mute & unmute participants?

    To mute all participants:

    A. In the Attendeespane of the controlpanel, click on theMute Allbutton.

    To unmute all participants:

    B. In the Attendeespane of the control

    panel, click on the Unmute Allbutton.

    To mute or unmute one or more participants:C. In the Attendeespane of the control

    pane, click on the microphone icon

    next to the participants name.

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    C

    B

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    How do I change the presenter?

    1. In the Attendeespane of the control

    panel, use your right mouse button, clickon the person to whom you wish to be

    the presenter.

    2. In the pop-up menu, click on

    Make Presenter.

    3. In the Verify Presenter Change

    GoToTrainingdialog box, click on Yes.

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    How do I share the screen?

    1. In the Screen Sharingpane of the control

    panel, click on the Show My Screenbutton. (Alternately, this button my

    display other words, such as Application,

    depending on the last selection made.)

    2. In the Show Only:pop-up menu, click the

    screen (if you have multiple monitors) or

    application you wish to share.

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    How do I pause sharing my screen?

    1. In the Screen Sharingpane of the control

    panel, click on the pauseicon.2. To resume, click on the playicon.

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    How do I stop sharing my screen?

    1. In the Screen Sharingpane of the control

    panel, click on theStop Showing Screenicon.

    2. To resume sharing your screen, click on

    the Show MyScreenicon.

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    How do I turn off the on hold beeps?

    1. Under the Audio panel, click on the Edit

    button.

    2. From the dropdown menu, uncheck the

    Play On-Hold Beepsoption.

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    How do I record a training session?

    1. First click on the Settingslink in the

    Screen Sharingpane of the control panel

    to change your recording settings.

    2. In the Preferences GoToTrainingdialog

    box, make changes as needed and click

    the OKbutton.

    3. In the Screen Sharingpane of the control

    panel, click on theStart Recording button.

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    How do I stop recording a session?

    1. In the Screen Sharingpane of the control

    panel, click on the Stop Recordingbutton.

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    How do I end a presentation?

    1. At the top right corner of the control

    panel, click on the close window icon.

    2. In the Leave Training or End Training?

    GoToTrainingdialog box, click on

    End Training for All button.

    3. In the End training for everyone?

    GoToTrainingdialog box, click on the

    Yesbutton.

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    How do I save my recorded session?

    1. After you end a training session, the

    Converting Meeting Recording dialog box

    appears. Wait until conversion

    is complete.

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