Upload
duongtuyen
View
219
Download
3
Embed Size (px)
Citation preview
Your People, Your Things, Our World! 2
GEOS has been offering monitoring and response services to global enterprises and critical infrastructure since 2007. We know what it takes to protect your people and your critical assets, wherever they are.
1
GEOS Safety and Response is the leading global provider of mobile safety solutions and are the exclusive monitoring and response provider for 100% of the worlds Satellite Voice/Data Network Providers. GEOS was founded to provide services to corporate enterprises wherever they may be located. What started out as protection for traveling executives, morphed quickly into providing expansive safety and protection services across all aspects of corporate assets, most importantly their people.
With over 350,000 customers worldwide, we have a history of successful performance and in saving lives. This is something we at GEOS take very seriously, and as such recently launched a new generation of solutions for corporate enterprise, whether they are part of the Critical Infrastructure, a Key Resource owner or a multi-‐national corporation, GEOS has a solution to meet their ever changing needs.
The entire operations team at GEOS is FEMA certified, and it doesn’t stop there. The team participates in and conducts desktop
2
exercises, mock Mass Casualty Incidents (MCI) and other drills periodically each year.
GEOS Safety and Response personnel also assist customers with developing cohesive emergency response plans that are inclusive and functional. These plans are developed in an ALL HAZARDS approach and encompass all of the principles of the National Incident Management Systems (NIMS) and other doctrine such as the National Infrastructure Protection Plan (NIPP) and the National Response Framework (NRF) where required.
GEOS knows that one size doesn’t fit all particularly when it comes to integrated safety and security solutions. GEOS focuses solely on our core competencies: Notification, Communication and Response. Understanding that seconds count, our solutions aim at saving precious time, while collecting valuable information in real-‐time, allowing GEOS to provide the best situational awareness for all those responding, whether internal to the organization or from official first response agencies.
GEOS Global Monitoring The GEOS International Emergency Response Coordination Center (IERCC) is world-‐renowned and respected having successfully handled over 4,000 critical safety incidents, in over 140 countries
Your People, Your Things, Our World! 3
One Button Alerting and Two Way Communications, All In The
Palm Of Your Hand. Whether you are in cellular
range or not GEOS has a suite of solutions to provide you with
peace of mind.
GEOS provides a number of One Button Alerting and Two Way Communication products and solutions. All of which are designed to instantly notify of an incident and providing highly accurate location information. Each of our solutions, including our very own Group Safety Response mobile application, provides instant secure two-‐way communications in two separate modes, which can be used independently or together.
One Button Call For Help – Incident Notification
Help is just the press of a button away with the Group Safety Response solution powered by GEOS! When you press the SOS button on your smartphone, you are prompted to go straight to 911, select the type of emergency or simply do nothing further, and your alert is sent to the GEOS IERCC and all assigned members of your Crisis Response Team (CRT). Along with the incident notification is your precise location so all responders know where you are, INSTANTLY.
Secure Two-‐Way Communications
As soon as your SOS is transmitted your smartphone enters secure communications mode and also connects you into a secure message center and voice communications mode. You will be notified that your alert has been received and you will be asked if it is safe to speak, if you can speak, you will be able to communicate live to the GEOS IERCC and the CRT. If you do not feel it is safe to speak out loud, you can choose to simply engage the two-‐way messaging capabilities built into the application. This provides piece of mind, knowing that help is on the way.
Broadcast Notifications and Instructions
Messages can be sent to an individual alerting device, all alerting devices or ALL devices you have registered in the GEOS Incident Notification and Response System (INRS). This provides the CRT, First Responders, or GEOS to send messages such as LOCKDOWN, EVACUATE, or other vital instructions to employees in case of an emergency. The system can also be configured to automatically lock doors, limit access control systems and even activate or prioritize CCTV surveillance systems in the alerting location.
Group Safety Response Group Safety Response provides instant notification; secure two-‐way communications, group messaging, precise location reporting and situational awareness for all responders.
Your People, Your Things, Our World! 4
Industry Leading Situational Awareness to enhance your integrated Emergency Response Plan (ERP) by providing what you need to know, allowing first responders to be better informed and prepared.
Since 2007, the team at GEOS has been acutely aware of the value information is when dispatching and responding to all types of incidents. That awareness has been carried forward into the Group Safety Response Solution. Situational Awareness is the most crucial element of any response protocol and plan. GEOS provides it when it is needed… during the response!
Who
Knowing who is involved in the incident, who is reporting it, who is able to communicate about it and who caused it. Whether you are dealing with an active assailant, a vandal or other type of incident, this information is crucial. Identity of impacted people is crucial for the incident command team. In fact, members of the IC or CRT can broadcast to all devices and instruct all employees with the GEOS Group Safety Response application to press their button so their location and status is know. This instantly opens up communication to additional sources of information and locations.
What
What type of incident is occurring and is it stable or getting worse? This information helps to determine what type of resources are required and allows the first responders to be prepared for escalation if the incident isn’t stable.
When
When did the incident occur, when was it reported, when did responders arrive, when were communications established with impacted individuals, when were instructions broadcast and when was the situation brought under control? GEOS tracks and records all incident information for access by the CRT and First Responder, or anyone that is a part of Incident Command.
Where
Where is the incident occurring, where is the reporting person, where are others that are being impacted? As soon as the SOS button is pressed on your smartphone, or satellite device your current position is transmitted to the GEOS IERCC and members of the CRT. The system is designed to look for the most accurate proximity or location available: GPS, Wi-‐Fi, Cellular, even Beacons.
Just In Case
All information is also archived at a secure data center for later use if required.
Your People, Your Things, Our World! 5
Integration into existing or planned safety and security solutions is another area where GEOS Safety and Response Solutions help you to be better prepared.
Semper Paratus – Always Ready!
GEOS solves the most important aspects of any incident: Notification, Response, Coordination and Management. However, it doesn’t end there. GEOS has an open interface to allow easy integration by system integrators and security solution providers to interface with the GEOS system. Additionally, the technical team at GEOS is constantly at work interfacing to some of the most popular security products in use today. Chances are we already are interfaced to solutions you have in place.
Safety and Security Systems Integration
ü Auto-‐ Lockdown
ü Access Control Systems
ü CCTV and Video Management Systems (VMS)
ü Physical Security Information Systems (PSIM)
ü Incident Command Systems (ICS)
ü Incident Reporting Systems (IRS)
ü Vehicle Monitoring and Crash Detection Systems
ü Health and Medical Alerting Systems
ü Man-‐Down Solutions
ü GEO-‐Fencing Rules and Activations
ü Unified Communications
Solution Features
ü Precise Location Technology
ü Worldwide Satellite and Cellular
ü Secure Two-‐Way Communications
ü Multi-‐Level ALL HAZARDS Notification
ü Enterprise Portal (User/Device Configuration, Management and Status Monitoring and Reporting)
ü Lone Worker and Staff Travel Support
ü Global Threat Watch
ü Optional 24x7 Monitoring
“Notification and communications are
the two biggest hurdles facing an integrated Homeland Security
policy”
-‐ Tom Ridge, Former DHS Secretary
Your People, Your Things, Our World! 6
Who Uses GEOS Safety and Response Solutions?
GEOS is the only company supplying truly Global Monitored Safety Solutions, with the track record to stand behind.
Critical Infrastructure Owners and Operators
Key Resource Owners and Operators
Corporate Enterprises Any Size and Location
K–12 School Campuses
University and Community College
Campuses
Hospitals and Healthcare
Your People, Your Things, Our World! 7
GEOS offers a suite of applications and products to allow our customers the ability to design their own custom solution that best fits their unique needs, or you can choose to have the team at GEOS work with you.
Group Alerting, Notification and Communications Products
GEOS has solutions for every need, regardless of the location, anywhere in the world to protect your people. Whether they are remote workers, working in the corporate building, delivering goods or traveling. Our solutions can be activated manually, or you can choose from our automated alerting technologies. Remember, GEOS is the only truly global provider so whether you need cellular, satellite or both, GEOS has what you need and it has been time proven.
International Emergency Response Coordination Center (IERCC)
The FEMA certified team at the IERCC are just a push of a button away, in fact with most satellite phones all you need to do to reach the IERCC is to dial 911/112 and they will be there for you. The IERCC has time-‐ tested standard operating procedures and are an integral part of our customers Emergency Response Plan (ERP). In fact, some of our customers have us as an active part of their Incident Command Team. So, whether you handle incident response internally, through a 3rd party or via official agencies, GEOS is there!
Enterprise Management and Status Monitoring Portal
This is key for configuring your users, their devices, your assets and your locations. This is the heart of your solution that provides you with all of the tools you need to define internal rules and policies, add employees, track assets and keep your finger on the pulse of your organization, regardless of your size. When there is an emergency: natural disaster, accident or man-‐made incident, know that GEOS is at the other end of that notification and is there to assist you and the response team.
Asset Monitoring and Alerting Products
GEOS provides you with a number of products that allow you to track your assets, whether they are mobile or stationary, human or not, local or international. These solutions can be used to monitor these physical assets, their status, location and other defined criteria. Unauthorized movement, or access can send an alert to your Enterprise Portal and/or to the GEOS IERCC. GEOS can also offer crash detection solutions to protect your people and your mobile assets.
Proven Solutions, Products and Services
GEOS has been delivering global solutions since 2004 and providing monitored services since 2007. We are proud of what we have accomplished, and what we do each and everyday. We have positively impacted over 4,000 lives and protected thousands of assets in over 140 countries. We ARE the Global Leader in safety and response solutions.