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GEOS Group Safety Response

Group Safety Responsev1.3 · PDF fileGEOSknows!that!onesize!doesn’t!fit ... incidents.!That!awarenesshasbeen!carried!forward!into!the!Group! Safety!Response!Solution ... Semper&Paratus

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GEOS  Group  Safety  Response  

 Your  People,  Your  Things,  Our  World!   2  

GEOS  has  been  offering  monitoring  and  response  services  to  global  enterprises  and  critical  infrastructure  since  2007.  We  know  what  it  takes  to  protect  your  people  and  your  critical  assets,  wherever  they  are.  

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GEOS  Safety  and  Response  is  the  leading  global  provider  of  mobile  safety  solutions  and  are  the  exclusive  monitoring  and  response  provider  for  100%  of  the  worlds  Satellite  Voice/Data  Network  Providers.  GEOS  was  founded  to  provide  services  to  corporate  enterprises  wherever  they  may  be  located.  What  started  out  as  protection  for  traveling  executives,  morphed  quickly  into  providing  expansive  safety  and  protection  services  across  all  aspects  of  corporate  assets,  most  importantly  their  people.  

With  over  350,000  customers  worldwide,  we  have  a  history  of  successful  performance  and  in  saving  lives.  This  is  something  we  at  GEOS  take  very  seriously,  and  as  such  recently  launched  a  new  generation  of  solutions  for  corporate  enterprise,  whether  they  are  part  of  the  Critical  Infrastructure,  a  Key  Resource  owner  or  a  multi-­‐national  corporation,  GEOS  has  a  solution  to  meet  their  ever  changing  needs.  

The  entire  operations  team  at  GEOS  is  FEMA  certified,  and  it  doesn’t  stop  there.  The  team  participates  in  and  conducts  desktop  

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exercises,  mock  Mass  Casualty  Incidents  (MCI)  and  other  drills  periodically  each  year.  

GEOS  Safety  and  Response  personnel  also  assist  customers  with  developing  cohesive  emergency  response  plans  that  are  inclusive  and  functional.  These  plans  are  developed  in  an  ALL  HAZARDS  approach  and  encompass  all  of  the  principles  of  the  National  Incident  Management  Systems  (NIMS)  and  other  doctrine  such  as  the  National  Infrastructure  Protection  Plan  (NIPP)  and  the  National  Response  Framework  (NRF)  where  required.  

GEOS  knows  that  one  size  doesn’t  fit  all  particularly  when  it  comes  to  integrated  safety  and  security  solutions.  GEOS  focuses  solely  on  our  core  competencies:  Notification,  Communication  and  Response.  Understanding  that  seconds  count,  our  solutions  aim  at  saving  precious  time,  while  collecting  valuable  information  in  real-­‐time,  allowing  GEOS  to  provide  the  best  situational  awareness  for  all  those  responding,  whether  internal  to  the  organization  or  from  official  first  response  agencies.  

GEOS  Global  Monitoring  The  GEOS  International  Emergency  Response  Coordination  Center  (IERCC)  is  world-­‐renowned  and  respected  having  successfully  handled  over  4,000  critical  safety  incidents,  in  over  140  countries  

 Your  People,  Your  Things,  Our  World!   3  

One  Button  Alerting  and  Two  Way  Communications,  All  In  The  

Palm  Of  Your  Hand.    Whether  you  are  in  cellular  

range  or  not  GEOS  has  a  suite  of  solutions  to  provide  you  with  

peace  of  mind.  

GEOS  provides  a  number  of  One  Button  Alerting  and  Two  Way  Communication  products  and  solutions.  All  of  which  are  designed  to  instantly  notify  of  an  incident  and  providing  highly  accurate  location  information.  Each  of  our  solutions,  including  our  very  own  Group  Safety  Response  mobile  application,  provides  instant  secure  two-­‐way  communications  in  two  separate  modes,  which  can  be  used  independently  or  together.    

One  Button  Call  For  Help  –  Incident  Notification  

Help  is  just  the  press  of  a  button  away  with  the  Group  Safety  Response  solution  powered  by  GEOS!  When  you  press  the  SOS  button  on  your  smartphone,  you  are  prompted  to  go  straight  to  911,  select  the  type  of  emergency  or  simply  do  nothing  further,  and  your  alert  is  sent  to  the  GEOS  IERCC  and  all  assigned  members  of  your  Crisis  Response  Team  (CRT).  Along  with  the  incident  notification  is  your  precise  location  so  all  responders  know  where  you  are,  INSTANTLY.  

Secure  Two-­‐Way  Communications  

As  soon  as  your  SOS  is  transmitted  your  smartphone  enters  secure  communications  mode  and  also  connects  you  into  a  secure  message  center  and  voice  communications  mode.  You  will  be  notified  that  your  alert  has  been  received  and  you  will  be  asked  if  it  is  safe  to  speak,  if  you  can  speak,  you  will  be  able  to  communicate  live  to  the  GEOS  IERCC  and  the  CRT.  If  you  do  not  feel  it  is  safe  to  speak  out  loud,  you  can  choose  to  simply  engage  the  two-­‐way  messaging  capabilities  built  into  the  application.  This  provides  piece  of  mind,  knowing  that  help  is  on  the  way.  

Broadcast  Notifications  and  Instructions  

Messages  can  be  sent  to  an  individual  alerting  device,  all  alerting  devices  or  ALL  devices  you  have  registered  in  the  GEOS  Incident  Notification  and  Response  System  (INRS).  This  provides  the  CRT,  First  Responders,  or  GEOS  to  send  messages  such  as  LOCKDOWN,  EVACUATE,  or  other  vital  instructions  to  employees  in  case  of  an  emergency.  The  system  can  also  be  configured  to  automatically  lock  doors,  limit  access  control  systems  and  even  activate  or  prioritize  CCTV  surveillance  systems  in  the  alerting  location.  

Group  Safety  Response  Group  Safety  Response  provides  instant  notification;  secure  two-­‐way  communications,  group  messaging,  precise  location  reporting  and  situational  awareness  for  all  responders.  

 Your  People,  Your  Things,  Our  World!   4  

Industry  Leading  Situational  Awareness  to  enhance  your  integrated  Emergency  Response  Plan  (ERP)  by  providing  what  you  need  to  know,  allowing  first  responders  to  be  better  informed  and  prepared.  

Since  2007,  the  team  at  GEOS  has  been  acutely  aware  of  the  value  information  is  when  dispatching  and  responding  to  all  types  of  incidents.  That  awareness  has  been  carried  forward  into  the  Group  Safety  Response  Solution.  Situational  Awareness  is  the  most  crucial  element  of  any  response  protocol  and  plan.  GEOS  provides  it  when  it  is  needed…  during  the  response!  

Who  

Knowing  who  is  involved  in  the  incident,  who  is  reporting  it,  who  is  able  to  communicate  about  it  and  who  caused  it.  Whether  you  are  dealing  with  an  active  assailant,  a  vandal  or  other  type  of  incident,  this  information  is  crucial.  Identity  of  impacted  people  is  crucial  for  the  incident  command  team.  In  fact,  members  of  the  IC  or  CRT  can  broadcast  to  all  devices  and  instruct  all  employees  with  the  GEOS  Group  Safety  Response  application  to  press  their  button  so  their  location  and  status  is  know.  This  instantly  opens  up  communication  to  additional  sources  of  information  and  locations.  

What  

What  type  of  incident  is  occurring  and  is  it  stable  or  getting  worse?  This  information  helps  to  determine  what  type  of  resources  are  required  and  allows  the  first  responders  to  be  prepared  for  escalation  if  the  incident  isn’t  stable.  

When  

When  did  the  incident  occur,  when  was  it  reported,  when  did  responders  arrive,  when  were  communications  established  with  impacted  individuals,  when  were  instructions  broadcast  and  when  was  the  situation  brought  under  control?  GEOS  tracks  and  records  all  incident  information  for  access  by  the  CRT  and  First  Responder,  or  anyone  that  is  a  part  of  Incident  Command.  

Where  

Where  is  the  incident  occurring,  where  is  the  reporting  person,  where  are  others  that  are  being  impacted?  As  soon  as  the  SOS  button  is  pressed  on  your  smartphone,  or  satellite  device  your  current  position  is  transmitted  to  the  GEOS  IERCC  and  members  of  the  CRT.  The  system  is  designed  to  look  for  the  most  accurate  proximity  or  location  available:  GPS,  Wi-­‐Fi,  Cellular,  even  Beacons.    

Just  In  Case  

All  information  is  also  archived  at  a  secure  data  center  for  later  use  if  required.  

 

 Your  People,  Your  Things,  Our  World!   5  

Integration  into  existing  or  planned  safety  and  security  solutions  is  another  area  where  GEOS  Safety  and  Response  Solutions  help  you  to  be  better  prepared.    

Semper  Paratus  –  Always  Ready!  

GEOS  solves  the  most  important  aspects  of  any  incident:  Notification,  Response,  Coordination  and  Management.  However,  it  doesn’t  end  there.  GEOS  has  an  open  interface  to  allow  easy  integration  by  system  integrators  and  security  solution  providers  to  interface  with  the  GEOS  system.  Additionally,  the  technical  team  at  GEOS  is  constantly  at  work  interfacing  to  some  of  the  most  popular  security  products  in  use  today.  Chances  are  we  already  are  interfaced  to  solutions  you  have  in  place.  

Safety  and  Security  Systems  Integration  

ü Auto-­‐  Lockdown  

ü Access  Control  Systems  

ü CCTV  and  Video  Management  Systems  (VMS)  

ü Physical  Security  Information  Systems  (PSIM)  

ü Incident  Command  Systems  (ICS)  

ü Incident  Reporting  Systems  (IRS)  

ü Vehicle  Monitoring  and  Crash  Detection  Systems  

ü Health  and  Medical  Alerting  Systems  

ü Man-­‐Down  Solutions  

ü GEO-­‐Fencing  Rules  and  Activations  

ü Unified  Communications  

Solution  Features  

ü Precise  Location  Technology  

ü Worldwide  Satellite  and  Cellular  

ü Secure  Two-­‐Way  Communications  

ü Multi-­‐Level  ALL  HAZARDS  Notification  

ü Enterprise  Portal  (User/Device  Configuration,  Management  and  Status  Monitoring  and  Reporting)  

ü Lone  Worker  and  Staff  Travel  Support  

ü Global  Threat  Watch  

ü Optional  24x7  Monitoring  

“Notification  and  communications  are  

the  two  biggest  hurdles  facing  an  integrated  Homeland  Security  

policy”    

-­‐  Tom  Ridge,  Former  DHS  Secretary  

 Your  People,  Your  Things,  Our  World!   6  

Who  Uses  GEOS  Safety  and  Response  Solutions?  

GEOS  is  the  only  company  supplying  truly  Global  Monitored  Safety  Solutions,  with  the  track  record  to  stand  behind.  

Critical  Infrastructure  Owners  and  Operators  

Key  Resource  Owners  and  Operators  

Corporate  Enterprises  Any  Size  and  Location  

K–12  School  Campuses  

University  and  Community  College  

Campuses  

Hospitals  and  Healthcare  

 Your  People,  Your  Things,  Our  World!   7  

GEOS  offers  a  suite  of  applications  and  products  to  allow  our  customers  the  ability  to  design  their  own  custom  solution  that  best  fits  their  unique  needs,  or  you  can  choose  to  have  the  team  at  GEOS  work  with  you.  

Group  Alerting,  Notification  and  Communications  Products  

GEOS  has  solutions  for  every  need,  regardless  of  the  location,  anywhere  in  the  world  to  protect  your  people.  Whether  they  are  remote  workers,  working  in  the  corporate  building,  delivering  goods  or  traveling.  Our  solutions  can  be  activated  manually,  or  you  can  choose  from  our  automated  alerting  technologies.  Remember,  GEOS  is  the  only  truly  global  provider  so  whether  you  need  cellular,  satellite  or  both,  GEOS  has  what  you  need  and  it  has  been  time  proven.  

International  Emergency  Response  Coordination  Center  (IERCC)  

The  FEMA  certified  team  at  the  IERCC  are  just  a  push  of  a  button  away,  in  fact  with  most  satellite  phones  all  you  need  to  do  to  reach  the  IERCC  is  to  dial  911/112  and  they  will  be  there  for  you.  The  IERCC  has  time-­‐  tested  standard  operating  procedures  and  are  an  integral  part  of  our  customers  Emergency  Response  Plan  (ERP).  In  fact,  some  of  our  customers  have  us  as  an  active  part  of  their  Incident  Command  Team.  So,  whether  you  handle  incident  response  internally,  through  a  3rd  party  or  via  official  agencies,  GEOS  is  there!  

Enterprise  Management  and  Status  Monitoring  Portal  

This  is  key  for  configuring  your  users,  their  devices,  your  assets  and  your  locations.  This  is  the  heart  of  your  solution  that  provides  you  with  all  of  the  tools  you  need  to  define  internal  rules  and  policies,  add  employees,  track  assets  and  keep  your  finger  on  the  pulse  of  your  organization,  regardless  of  your  size.  When  there  is  an  emergency:  natural  disaster,  accident  or  man-­‐made  incident,  know  that  GEOS  is  at  the  other  end  of  that  notification  and  is  there  to  assist  you  and  the  response  team.  

Asset  Monitoring  and  Alerting  Products  

GEOS  provides  you  with  a  number  of  products  that  allow  you  to  track  your  assets,  whether  they  are  mobile  or  stationary,  human  or  not,  local  or  international.  These  solutions  can  be  used  to  monitor  these  physical  assets,  their  status,  location  and  other  defined  criteria.  Unauthorized  movement,  or  access  can  send  an  alert  to  your  Enterprise  Portal  and/or  to  the  GEOS  IERCC.  GEOS  can  also  offer  crash  detection  solutions  to  protect  your  people  and  your  mobile  assets.  

Proven  Solutions,  Products  and  Services  

GEOS  has  been  delivering  global  solutions  since  2004  and  providing  monitored  services  since  2007.  We  are  proud  of  what  we  have  accomplished,  and  what  we  do  each  and  everyday.  We  have  positively  impacted  over  4,000  lives  and  protected  thousands  of  assets  in  over  140  countries.  We  ARE  the  Global  Leader  in  safety  and  response  solutions.  

 

 

GEOS  Safety  and  Response  Solutions,  Inc.  

 

GEOS  Safety  Solutions,  Inc.  550  Club  Drive,  Suite  470  

Montgomery,  TX  77316    

www.geossafetysolutions.com