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Printed & Published by NISHIKANT VINAYAK GURJAR on behalf of Mumbai Grahak Panchayat, Printed at India Printing Works, 42 G. D. Ambekar Marg, Wadala, Mumbai - 400 031 and Published at Mumbai Grahak Panchayat, Grahak Bhawan, Sant Dnyaneshwar Marg, JVPD Scheme, Juhu, Vile Parle (West), Mumbai - 400 056 Ph.: 26288624, 26281832, Fax : 26250916. • Email : mpanchayat@gmail.com • Vitaran Email : mgpvitaran@yahoo.co.in • Website: mumbaigrahakpanchayat.org • Editor : Shubhada Chaukar

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Name of the bank : Bank of Maharashtra Branch : Vileparle (w)

Name of the A/c : Mumbai Grahak Panchayat Type of A/c : Saving

IFS Code : MA HB0000471 A /c No. : 60072062807

gZ 2020-2021 `m dfm©gmR>rMo gh`moJr g^mgXËd ZyVZrH$aU Ho$boë`m g^mgXm§Zr Imbrb Vnerb

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ñdÀN >Ywdm`MoM AmhoV ho {dgê$ ZH$m ~a§.

J«mhH$ {VVwH$m ‘oidmdm Owb¡ 2020

17

bm°H$S>mD$ZÀ`m nmœ©^y‘rda Amnë`m g§ñWoZo g^mgXm§gmR>r

gwê$ Ho$boë`m do{~Zma ‘m{bHo$Vrb 5 do do{~Zma 2 OyZ,

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- A^` XmVma

J«mhH$ {VVwH$m ‘oidmdm Owb¡ 2020

18

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{‘im`bm hdo, ZmhrVa hm amZ‘odm {dñ‘¥VrV OmB©b.

nmdgmir ^mÁ`m ImVm` Zm?

J«mhH$ {VVwH$m ‘oidmdm Owb¡ 2020

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H$amoZm H$mimV "‘w§~B© J«mhH$ n§Mm`V'V’}$ H$mhr XO}Xma

do{~Zma Am`mo{OV H$aÊ`mV Ambo hmoVo. 27 ‘o 2020

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do{~Zma Pmbo.

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g^mgXm§Zr nm{hbm. {dMmad§V d {H«$`merb H$m`©H$V}

Agboë`m A{dZme Y‘m©{YH$mar `m§Zr ‘w§~B© J«mhH$

n§Mm`Vr~Ôb Agbobm AmXa d OdirH$ ì`º$ Ho$br.

"gm`~a ñnog'‘Ü`o J«mhH$ n§Mm`VrÀ`m H$m`©H$Ë`mªZm oQ>Vm

Ambo, `m~Ôb AmZ§X ì`º$ Ho$bm.

gßQ>|~a 2008 ‘Yrb Sub prime crisesMr Pi

A‘o[aH$m, `wamon, {MZ `m Xoem§Zm OodT>r ~gbr, Ë`mnojm

^maVmbm H$‘r OmUdbr, `mMo H$maU Ë`mdoir ^maVmMr

AW©ì`dñWm BVa Xoem§~amo~a ’$maer {‘gibr ZìhVr.

1929 gmbr Ambob§ "OmJ{VH$ ‘hmg¨H$Q>

‘hm‘§Xr' (The great depression) `mVyZ gmdaÊ`mMr

dmQ> hþHy$‘emhrVyZ Jobr. Ë`mdoir gdm©V dmB©Q> AW©ì`dñWm

‘hm‘§Xrer gm‘Zm H$am`Mm`!- a§OZm ‘§Ìr

O‘©ZrMr hmoVr d {hQ>baÀ`m énmV XoemZo hþHy$‘ehm ñdrH$mabm, Omo ‘J OJmbm Xwgè`m ‘hm`wÕmH$So> KoD$Z Jobm.

`m XmoÝhr OmJ{VH$ ‘§XtMr ~oarO qH$dm JwUmH$ma Ho$bm Var Ë`mhrnojm ‘moR>r Aer ‘§Xr AmVm `oB©b, Á`mMo dU©Z Z ^yVmo Z ^{dî`Vr Ago H$aVm `oB©b, Ago Y‘m©{YH$mar åhUmbo. RBIÀ`m JìhZ©aZr monitory policy Omhra H$aVmZm, ^maVmÀ`m AW©ì`dñWoZo ‘§XrV àdoe Ho$bobm Amho d 2020-21 gmbM§ gH$b amï´>r` CËnÞ {ZXmZ 2.5 Q>³³¶m§Zr H$‘r hmoUma', Ago gm§{JVbo Amho. `mMm ~mOmanoR>oda ‘moR>m n[aUm‘ hoUma Amho. Ë`m‘wio J«mhH$ Midi d H$m`©H$Ë`mªMr O~m~Xmar dmT>Uma Amho, `mMr OmUrd Ë`m§Zr H$ê$Z {Xbr. J«mhH$mÀ`m hmVmV H«$`eº$s ZgUo åhUOo ‘§Xr!

^maV gaH$maZo {Xbobo n°Ho$O ho Mm§Jbo Amho, Vo ^{dî`mH$aVm Am{W©H$ÑîQ>çm ‘hÎdmMo R>aob, Agohr Vo åhUmbo.

Amnë`mbm Adb§~ H$aVm `oÊ`mgmaIo ‘hÎdmMo VrZ ‘wÔo Ë`m§Zr ‘m§S>bo.· n`m©daUmbm àmYmÝ` XoD$Z EH$m ñdoÀN>oZo 24 Vo 31

{S>g|~a "Global Voluntary Lockdown' OJ^a nmibm Omdm.

· bmoH$MidirVyZ àgma H$ê$Z {MZr dñVy d godmda

~{hîH$ma Kmbmdm. (WTO À`m VËdmZwgma gaH$ma ho H$ê$ eH$V Zmhr.)

· The new Normaler OwidyZ ¿`m. ’«$mpÝgg ’w$Hy$ `m ‘m`m A‘o[aH$Z g‘mOemókmÀ`m "Trust' `m nwñVH$mV gm§{JVë`mà‘mUo trust based g‘mO

{dH${gV Ho$bm nm{hOo. àË`oH$ ì`º$s, g§ñWm, H§$nÝ`m `m§Zr {dœmgmhVm© ho ‘yë` nmibo nm{hOo. gw‘mao XrS> Vmg Mmbbobm hm do{~Zma åhUOo ~m¡{ÕH$

nd©Ur hmoVr. gw‘mao 300 OUm§Zr hm do{~Zma AZw^dbm.

J«mhH$ {VVwH$m ‘oidmdm Owb¡ 2020

20

Xa ‘{hÝ`mbm ‘m{gH$ g^m, Ë`mV EImÚm {df`mVrb

‘mJ©Xe©H$mMo ì`m»`mZ hr JmoaoJmd {d^mJmMr àWm Jobr

12 df} gwê$ Amho. gÜ`m bm°H$S>mD$Z‘wio g^m KoVm `oV

Zmhr. åhUyZ 31 ‘o amoOr JmoaoJmd {d^mJmZo AmYw{ZH$

V§ÌkmZmÀ`m gmhmæ`mZo Py‘ E°nMm dmna H$ê$Z g^m

Am`mo{OV Ho$br hmoVr. `m g^oV AÝ` {d^mJm§Vrb

g^mgXhr ‘moR>çm à‘mUmda gh^mJr Pmbo.

à‘wI d³Ë¶m åhUyZ dgw§Yam XodYa `m§Zr IaoXr

H$aÊ`mnydu d IaoXr H$aVmZm `m {df`mda lmoË`m§er

g§dmX gmYbm. OdiOdi 145 lmoË`m§Zr Ka~gë`m `m

do{~ZmaMm bm^ KoVbm.

IaoXr H$aVmZm Ë`m Jmoï>rMr Amnë`mbm Ia§M

Amdí`H$Vm Amho H$m, `mMm J«mhH$mZo àW‘ {dMma

H$amdm. Joë`m XmoZ AS>rM ‘{hÝ`mV gd©gm‘mÝ` J«mhH$mZo

’$º$ dmU gm‘mZ ^mOr, ’$i Am{U Am¡fYo `mMrM

àm‘w»`mZo IaoXr Ho$br` ho R>iH$nUo gm§{JVbo. J«mhH$m§Mr

H«$`eº$s OJmÀ`m AW©H$maUmda H$er n[aUm‘ H$aVo. ho

AmH$So>dmar{Zer {deX Ho$bo.

bmoH$m§Zm XmIdÊ`mgmR>r qH$dm g‘mOmVrb ñQ>oQ>g

OnÊ`mgmR>r EonVrnojm ‘moR>r IaoXr Q>mimdr/IaoXr

H$aÊ`mnydu Ë`mMr n`m©daUr` gwa{jVVm nmhmdr. Ho$di

dñVy OwZr Pmbr åhUyZ Mm§Jbr Cn`moJr dñVyhr H$mTy>Z

IaoXrda Cn`wº$ g¨dmX

Q>mHy$Z `mMm hì`mg Yê$ Z`o, Agohr gm§{JVbo.

IaoXrMohr ì`gZ bmJy eH$Vo Am{U Ë`mVyZ ~ao

hmoÊ`mgmR>r ‘mZgmonMma VÁkmMr ‘XV ¿`mdr bmJVo, ho m

do{~Zma‘YyZ Zì`mZoM H$ibo. Ë`mgmR>r H«o${S>Q>H$mS©>gma»`m

ßbmpñQ>H$ ‘ZrMm dmna gOJVoZo H$amdm, Aer gyMZmhr

Ë`m§Zr Ho$br.

namJ aoS>H$a Am{U gwf‘m {‘ór `m§Zr lmoË`m§H$Sy>Z

Ambobo àý dgw§YamVmBªZm {dMmabo. Ë`m àým§Mr CÎmao

XoVmZm ImÚnXmWmªMo doï>U `mo½` Amho H$s Zmhr ho H$go

AmoiImdo, Vo Ë`m§Zr gm§{JVbo. Á`m doï>Umda fssai {MÝh

Zgob Ë`mV ^ogi AgÊ`mMr eŠ`Vm OmñV AgVo. 5

{H$bmo {MdS>m, do’$g© `mÀ`m fssaiMo {MÝh Zgboë`m

{neì`m§‘YyZ ghO WmoSo >{MdS>m, do’$g© H$mTy>Z naV n°H$

H$ê$ eH$VmV, Ë`m‘wio {deof H$miOr ¿`mdr, Agohr

gm§{JVbo.

Am¡fY XwH$mZmV nmd, {~pñH$Q>o, emåny BË`mXr {dH«$s

H$aUo qH$dm J«mhH$m§Zr `m XwH$mZmV IaoXr H$aVmZm H$moUVr

gmdY{Jar ~miJmdr, Agmhr àý Ambm. Va Am¡fYmÀ`m

XwH$mZmV ’$m‘m©{gñQ> AgUo A{Ve` Amdí`H$ Amho.

VgoM Am¡fYo Am{U BVa dñVy `mMo XmoZ doJdoJio ^mJ

Agmdo OoUoH$ê$Z Am¡fY ¿`m`bm Amboë`m AmOmar

ì`º$sMm g§nH©$ AmOmar Zgboë`m nU BVa Jmoï>r IaoXr

H$aUmè`m ì`º$sbm hmoÊ`mMr eŠ`Vm H$‘r hmoB©b. VgoM

J«mhH$m§Zr am§JoV C^o amhÿZ IaoXr H$aÊ`mMr gd` A§Jr

~mUdmdr, Agohr Ë`m åhUmë`m.

Am¡fYo Am{U AÞnXmW© gmR>dUrÀ`m ßbmpñQ>H$

{neì`m, ~mQ>ë`m, ~aÊ`m`m§Mo dJuH$aU FDAÀ`m

{Z`‘mZwgma Agmdo. ’y$S>J«oS> ßbmpñQ>H$Mm AmJ«h Yamdm,

Agohr Ë`m åhUmë`m.

eodQ>r {d^mJmMo H$m`m©Ü`j e{eH$m§V gmidr `m§Zr

dgw§YamVmBªMo Am{U do{~Zma‘Ü`o gh^mJr Pmboë`m gdmªMo

Am^ma ‘mZbo. hm do{~Zma ’$maM CX²~moYH$ R>abm.

- A§Obr nmoVXma

J«mhH$ {VVwH$m ‘oidmdm Owb¡ 2020

21

Jobr AÇ>mdrg df} ‘w§~B© J«mhH$ n§Mm`VrÀ`m R>mUo {d^mJmV {ZabgnUo H$m`©aV AgUmè`m S>m°. gwf‘m ZmVy `m§À`mer g§dmX gmYm`Mr g§Yr, ‘mÂ`mgmR>r ‘mobmMr R>abr. Joë`m EH$-XmoZ ‘{hÝ`mV g§ñWoZo Or {d{dY do{~Zmg© Am`mo{OV Ho$br hmoVr, {VWo CnpñWVr bmdUmè`m, H$Xm{MV Ë`m Á`oð>V‘ CËgwH$ ‘{hbm AgVrb. Ho$di 86 df} d`mÀ`m!

‘o{S>H$b Am°{’$ga åhUyZ amÁ` emgZmÀ`m H$ë`mU Am{U n[agamVrb BpñnVio hr Ë`m§Mr H$‘©^y‘r am{hbr. 1992 gmbr Ë`m {Zd¥Îm Pmë`m Am{U Ë`mdoiMo R>mUo {dVaUmMo

H$m`©dmh ‘mohZ nam§Ono `m§Zr Ë`m§Zm ~amo~a hoê$Z g§ñWoÀ`m H$m‘mer OmoSy>Z ¿`m`Mo R>a{dbo. ‘hÎdmMo åhUOo, ZdrZ H$m`©H$Ë`mªZm g§ñWoMr ZrQ> AmoiI ìhmdr Am{U Vo OmoS>bobo amhmdoV, mgmR>r Am`mo{OV Ho$boë`m XodimbrÀ`m {Zdmgr {e{~amV Zì`mZo Amboë`m gwf‘mVmB© `m§Zm g§Yr {Xbr, Ë`mhr CËgmhmZo gm‘rb Pmë`m Am{U H$m`‘À`m OmoS>ë`m Joë`m.

"‘bm gwédmVrnmgyZM gm‘m{OH$ H$m`m©Mr AmdS> hmoVr Am{U ZmoH$ar H$arV AgVmZm hr Vr OUy AmnmoAmn nyU© hmoV Ago. {edm`, ‘o{S>H$b Am°{’$ga Agë`mZo ¹$mQ>©a ‘Ü`oM amhm`Mo Am{U ñdrna, dmS©> ~moB©O, Zg}g Vo A{^boI {b{nH$ BË`mXr gdmªZm g‘OyZ KoUo, g‘OmdyZ gm§JUo Am{U H$m‘ nwT>o ZoUo, é½Umbm `mo½` godm {‘iVo` `m~m~V Xj AgUo hm ‘mÂ`m H$m‘mMm mJ hmoVm. Ë`m‘wio ñdV… em§V amhÿZ {d{dY ñd^mdmÀ`m ‘mUgm‘Yrb EH$monm {Q>H$dyZ R>odÊ`mMo ‘hÎd ‘r H$m`‘ OmUbo. g§ñWoV H$m‘ H$aVmZm ‘bm Ë`mMm Iyn Cn`moJ Pmbm.'

gwf‘mVmB©er ~mobVmZm Ë`m§Zm {H$Vr {d{dY {df`mV ñdmañ` Amho, ho OmUyZ dmQ>bo H$s Aí`m g‘¥Õ ì`{º$‘ËdmÀ`m H$m`©H$Ë`mªZr g§ñWobm Amnbo åhQ>bo, ho hr g§ñWoÀ`m AmOÀ`m `emMo EH$ J‘H$ åhUm`bm

AWH$ -A{daV{

{d{dYm§Jr H$m‘mMm AmXe© dñVwnmR>

hdo. H$ë`mU-R>mUo n[agamV S>m°ŠQ>a åhUyZ Ë`m ‘mhrV hmoË`mM, nU Ë`mM~amo~a {dkmZ n[afXoÀ`m gXñ`, {Xì`m§J ‘wbm§gmR>r ‘XVrbm VËna åhUyZhr Ë`mZr g‘mOmV EH$ ñWmZ AJmoXaM àmá Ho$bo hmoVo. "‘r Á`mdoir H$m‘mV Ambo, Ë`mdoir ‘Ü`dVuH$Sy>Z Zì`m CnH«$‘m§Zm àmoËgmhZ {‘iV hmoVo. AÜ`j Am{U nXm{YH$mar ‘mJ©Xe©Z H$arV, g‘OmdyZ gm§JV. Ë`m‘wio H$m‘mbm hþê$n oB©. VgoM dgwYm MmMS>, R>mÊ`mMr H${‘Q>r Am{U BVa AZoH$m§Zr {dÚmWu noR>, {d^mJr` dmQ>n Aem H$m‘mV ‘bm ghO gm‘mdyZ KoVbo. BVHo$M Zìho Va 2-3 ‘{hZo VmÁ`m ^mOrMo gwÕm dmQ>n Amåhr Ho$bo. ‘bm H$ë`mUMm VmOr ^mOr {‘iUmam ~mOma ‘mhrV hmoVm. gH$mir ghmdmOVm ‘r d BVa EH$-XmoZ H$m`©H$V} H$ë`mUhÿZ ^mOr AmUV Agy. Xwnmar 12 n`ªV Vo H$m‘ nyU© hmoV Ago. Ë`mdoir g§Kà‘wIm§À`m g^m {Z`{‘VnUo hmoV d Ë`mbm CnpñWVr Mm§Jbr Ago. Ë`m g^oV ^mOrMr ‘mJUr O‘m Ho$br OmB©. dmQ>nmMr VmarI gm§{JVbr OmB©. H$ë`mUmÀ`m ~mOmamVrb ^mOrdmë`m hr ‘mPr dmQ> ~KV, H$maU EH$X‘ ~arM ^mOr CMbV Agy, Ë`m‘wio Ë`m§Zm bdH$a Kar Om`bm {‘io. VmÁ`m Am{U ñdñV ^mOrMm hm à`moJ gVV Mmby R>odÊ`mgmR>r nwaogo H$m`©H$V} ‘mÌ {‘ioZmV.' VargwÕm Ë`mZr gmYmaU VrZ ‘{hZo hm à`moJ ZoQ>mZo Mmb{dbm.

hm°pñnQ>b‘Ü`o ‘wimV ñdV… em§V amhÿZM BVam§Zm em§V R>odÊ`mMo YmoaU Ë`mZr R>odbo hmoVo. Ë`mgmR>r J¥{hUr åhUyZ AgUmè`m O~m~Xmè`m nyU© H$aVmZm gmoba Hy$H$a Ë`m§Mm {‘Ì Pmbm hmoVm. Ë`mVyZ Ë`m§Zr {d^mJr` dmQ>nmVyZ gmoba Hw$H$a Am{U gmoba H§$Xrb XoD$ Ho$bm hmoVm. {d^mJr` dmQ>nmVyZ Amoë`m H$Mè`mMo IV ~ZdÊ`mgmR>r H$ëMa XoÊ`mg gwédmV Ho$br.

`m~amo~a {d^mJmV d¡{dÜ`nyU© H$m‘o C^r H$ê$Z Ë`m§Zr R>mUo {d^mJmbm EH$ Img Moham {‘idyZ {Xbm. Vmo Vnerb Ë`m§À`m eãXmV Am{U WmoS>Š`mV :

‘r ‘w§~B©Mo H$m‘ ~{KVbo d R>mUo {d^mJmMo H$m‘ gwê$

- dgw§Yam XodYa

(nmZ 22 nhm...)

J«mhH$ {VVwH$m ‘oidmdm Owb¡ 2020

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Ho$bo. g§K ^oQ>r XoV Ago. ZJanm{bHo$À`m emioVyZ {e~rao KoVbr. {MÌH$bm ñnYm©, n`m©daUda à~moYZ, ‘mVrnmgyZ dñVy ~ZdUo B. Jmoï>r `m {e{~am§VyZ {eH$dë`m. O°‘, Oobr ~ZdÊ`mMr {e~rao KoVbr. ^aKmog à{VgmX, Ë`mVyZ CÚmo{JH$m V`ma Pmë`m. Am¡fYmdarb bo~b dmMZmda ‘mJ©Xe©Z Ho$bo.

gXñ`m§gmR>r {d^mJr` ‘oimdm d ghbr gwê$ H$aÊ`mV Ë`m§Zr nwT>mH$ma KoVbm. Ë`m AmYr ghbrÀ`m OmJr OmD$Z OodU, ZmíVm H$gm Amho ho ~KV AgV. Ë`m§Zr ghbr Aem g§ñWm§À`m {R>H$mUr H$mT>ë`m H$s Ë`m g§ñWm§Zm ‘XV hmoB©b.

R>mÊ`mV Ë`m§Zr {dÚmWu noR>m gwê$ Ho$ë`m. R>mUo {d^mJmV’}$ Xmnmobrbm nU noR> KoVbr. n§Mm`V noR>Mo H$m‘ H$m`©H$Vm© åhUyZ gwê$ Ho$bo. 24 df} Ho$bo. AOyZhr O‘ob Vgo Ë`m noR>oV H$m`©aV AgVmV.

R>mÊ`mV Ë`m§Zr VH«$ma ‘mJ©Xe©Z H|$Ð gwê$ Ho$bo. Ë`mgmR>r ZJanm{bHo$V IoQ>çm KmbyZ OmJm {‘idbr. JmoS>mD$ZMr S>mJSy>OrMr H$m‘o Mmby AgVm ñdV…À¶m

KamMr OmJm g§ñWoÀ`m H$m`m©b`rZ H$m‘mgmR>r dmnam`bm {Xbr.

{d^mJmMr H$m`©dmh åhUyZ AZoH$ df} AÜ`j S>m°ŠQ>a {XJ§~a ~ohoao `m§À`m ~amo~a H$m‘ H$ê$Z S>m°. gwf‘m ZmVy `m§Zr {d^mJmMo H$m‘ C^o Ho$bo. Ë`mZ§Va H$mhr df} AÜ`jnXhr gm§^mibo.

Ë`m åhUVmV, ‘mÂ`mgmR>r ‘hÎdmMo Amho Vo g§ñWoZo Ho$bobo H$m¡VwH$, H$m‘mMr {Xbobr nmdVr. hr nmdVr åhUOo 2005 gmbMm grVm~mB© gmR>o CËH¥$ï> H$m`©H$Vm© nwañH$ma Ë`m§Zm XoÊ`mV Ambm.

g§ñWoMo H$m‘ Am{W©H$ÑîQ>çm Xw~©b g‘mOmn`ªV nmohmoMbo nm{hOo, Ago Ë`m§Zm dmQ>Vo. Ë`m§Zm ‘{hZm^amMo gm‘mZ KoÊ`mg O‘Uma Zmhr, Va 8 {Xdgm§Mo {‘imdo, Ago dmQ>Vo.

H$m`©H$Ë`mªZr hodo-Xmdo, amOH$maU Am{U JQ>~mOr H$ê$ Z`o. ZdrZ H$m`©H$V} OmoSy>Z ¿`mdo. Ë`m§Zm KoD$Z g§ñWoMo H$m‘ d¡{dÜ`nyU© Am{U Zm{dÝ`nyU© nÕVrZo nwT>o OmV amhmdo, Aem ew^oÀN>m Ë`m§Zr {Xë`m.

The Advertising Standards Council of India (ASCI) has said it has found 50 campaigns by Ayurveda and homeopathic drug makers offering cure for COVID-19 in April

government for action.ASCI said the AYUSH ministry had

sought its help to alert them about such advertisements and launched a drive to act against such misleading advertisements claiming prevention or cure COVID-19, which led to the discovery of the 50 potentially erring companies.

Apart from this, the ASCI said it also

Drugs and Magic Remedies regulations to the AYUSH ministry. The list had companies making a slew of claims including curing diabetes, cancer, sexual problems, lifestyle ailments like blood pressure and hyper

Act Against Tall Claims to cure Covidtension.

Meanwhile, Hindustan Unilever’s advertisement for its brand ‘Fair and Lovely’ Advanced Multi Vitamin has also faced ASCI

ASCI received a complaint against the brand and found out that the print advertisement showing image enhancement effects such as brightening/lightening to be ‘misleading’ and added that the advertiser, while admitting to using minor image enhancement, did not specify the image enhancement done by them.

The rebuke comes at a time when skin colour and racism is one of the most discussed topics globally and has also resulted in the ‘black lives matter’ movement. Domestically, some constituencies have been voicing concerns against the fairness creams as well.

(...nmZ 21 dê$Z)

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J«mhH$ {VVwH$m ‘oidmdm Owb¡ 2020

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‘hm‘marZo J«mgboë`m OJ^amVrb ZmJ[aH$m§Zm `m

XwIÊ`mnmgyZ ñdV…Mo g§ajU H$go H$amdo `m g‘ñ`oZo

J«mgbo Amho. Á`m Xoem§Zr gwédmVrbm "hm ~mJwb~wdm Amho'

Aer ^y{‘H$m KoVbr, {VWo AmVm bmJU hmoÊ`mMo à‘mU

doJmZo dmT>V Amho. Amnë`mH$So> Vmio~§Xr Q>ß`mQ>ß`mZo

{e{Wb H$aÊ`mg gwédmV Pmbr Am{U XmoZ AmR>dS>çmV

Zì`m-Zì`m {R>H$mUr amoJmMr bmJU Pmbr Agë`mMo

{XgyZ `oV Amho.

Aemdoir Á`m§Zm CnMma ¿`mdo bmJV AmhoV,

BpñnVimV ^aVr ìhmdo Amho. Ë`m§À`m ^`mZo ì`mHy$i

Pmboë`m ‘ZmV AOyZ EH$ e§H$m W¡‘mZ Kmby bmJVo,

Vr åhUOo "‘mPm Am{U Hw$Qw>§{~`m§Mm Amamo½`{d‘m Amho.

Ë`mVyZ CnMma Am{U AZwf§{JH$ IMm©Mr ^anmB© hmoUma

H$s Zmhr?' H$maU Amamo½`{d‘m H$mT>VmZm Á`m ewëH$

AmH$maUr Z H$aUmè`m BpñnVim§Mr `mXr {‘imbr Amho

Ë`m§Mm {deof Cn`moJ Zmhr Agm AZw^d AZoH$m§Zm `oVmo`,

IM© Va ^anya hmoV Amho. VgoM Amamo½`{d‘m Agob

Var, Vmo ‘hm‘mar åhUyZ {e¸$m ‘maboë`m `m AmOmam§À`m

CnMmam§gmR>r Cn`moJr Amho H$s Zmhr, hm àý é½Umgh

gdmªZmM Hw$aVS>V Amho. ~a§ CnMmam§Mm IM© {H$Vr

Agmdm, `m~m~V EH$m‘mJyZ EH$ gyMZm `oV AmhoV,

`mVrb "H$m` J«mø, Hw$R>o J«mø, Hw$UmgmR>r J«mø Am{U

H$Yr J«mø' `m~m~V Jm|YimMo dmVmdaU AmhoM.

Omon`ªV é½Um§Mr g§»`m ‘`m©{XV hmoVr Vmon`ªV

AZoH$ gd©gmYmaU {d‘m H§$nÝ`m, H§$nÝ`m `mg§~§YrMo

Xmdo VËnaVoZo ‘mÝ` H$aV hmoË`m. Ooìhm hr g¨»`m dmTy>

bmJbr, VgoM OmJ{VH$ Amamo½` g§KQ>ZoZo `mg OmJ{VH$

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Consumers International (CI) is Organizing for its member Organizations, 'Consumer Connect calls' in June /July. This will give us opportunity to connect with CI's global agenda on each topic, share updates on action our organization is taking to support and protect consumers in times of crisis in response to COVID'19 pandemic. This will also provide us opportunity to hear insight from other members.

There are six topics on which these Consumer Connect Calls are taking place: 1. Sustainable Consumption, 2 Food, 3 Financial

Services, 4 E commerce , 5. Digital Consumers 6. Travel.

Teams of our 3/4 volunteers for each topic are participating in the Consumer Connect call on the topic assigned to them.

Shirish Deshpande, Anita Khanolkar, Jyoti Modak, Abhay Datar, Sharmila Ranade, Shubhada Chaukar, Uday Pingale, Archana Sabnis, Pooja Joshi Deshpande, Vivek Kelkar, Alok Hardikar, Archana Pangaonkar and Vedavati Chiplunkar from MGP attended these Webinars.

'CI Consumer Connect'

J«mhH$ {VVwH$m ‘oidmdm Owb¡ 2020

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A webinar was organized on May 27, 2020 at 04:30 PM on a very relevant topic of “Post Corona Consumer and Consumer Movement/Activism” by Mumbai Grahak Panchayat. A well-known personality from

Dharmadhikari was invited to address the members of MGP. The webinar was attended by more than 300 members. Anita Khanolkar, Secretary, Mumbai Grahak Panchayat, welcomed the attendees and the Speaker.

In his introductory speech, Adv. Shirish Deshpande, Chairman, Mumbai Grahak

situation of COVID-19 pandemic and how the whole world has been reeling under its effect, and invited eminent speaker Mr. Dharmadhikari to express his views on how the situation will affect consumers and the consumer movement when the pandemic has ended and the world returns to normalcy. He expected the speech to be thought provoking and introspective.

Mr. Dharmadhikari, who has donned many hats in his professional career, said he considers himself an activist of the consumers’ movement and has strived to protect the interest of consumers when he was in the Government Service.

He predicted the bigger adversity following the pandemic - that of the recession - and reminded the listeners about the recession the world had faced almost a century ago in 1929 and another in recent times in 2008. However, the recession that is setting-in now is feared to be much bigger in magnitude than what has been witnessed in the past.

Mr. Dharmadhikari analyzed the steps taken by the Government of India and the Government of Maharashtra to deal with the pandemic and expressed his opinion that the decision of Lockdown was bold and also

Consumer Movement-Post Corona

taken in time.According to him, at least 1 year will be

required for the economy to bounce back.

announced by the Government of India and the idea of “Atmanirbhar Bharat”. He emphasized the importance of India being the largest market in the world post GST. This could be a driving force to boost demand in the economy, thereby bringing

consumer movement into the picture.Mr. Dharmadhikari also talked about

the voluntary ban of Chinese products and services. However, he made it very clear that this should be a people’s movement. Since India is a founder member of World Trade Organization (WTO), India has accepted the principle of free trade and therefore, the Government cannot impose a ban on Chinese products. However, if the people of India decide on their own to not use the Chinese products, it could give a strong message to China.

He concluded his speech by saying that new structuring will be required to overcome the adversities of Corona and that the world will not be “normal” post pandemic, but there will be a “new normal” embracing many changes.

The speech was followed by a question answer session.

Mrs. Anjali expressed the vote of thanks and quoted couplet of a famous poet Suresh Bhat:

ho Ago Amho Var nU, ho Ago AgUma Zmhr{Xdg A‘wMm `oV Amho, Vmo Kar ~gUma ZmhrIt is what it is, but will not be forever,A day that belongs to us will rise and will

not be away from us.

- Sharmila Naik

J«mhH$ {VVwH$m ‘oidmdm Owb¡ 2020

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In an on-line Survey conducted by Mumbai Grahak Panchayat (MGP), more than 85% air passengers across the country have emphatically said that the offer of Credit Coupon in lieu of cash refund by Airlines is not acceptable at all and if required, they are ready for the legal battle.

MGP undertook this On-line Survey of such aggrieved passengers during 24th to 31st May 2020 to understand their expectations. In this Survey, 98.5% passengers have stated that they haven’t got full refund from airlines or travel agents or travel web portals and almost 93 % have informed that they have not been offered full refund. In fact, nearly

the Credit Coupon offered in lieu of refund was not for full amount.

It is observed from the Survey that 52% passengers had booked tickets through on-line web portals whereas 35% had booked

Airlines Refund Survey Findings

MGP had taken up the matter of airline refunds for tickets cancelled due to lockdown with United Nations Conference on Trade and Development (UNCTAD) has found support from the UN trade body as in a communication sent recently to its member states it called upon governments to "enforce consumer protection laws against abusive business practices such as penalties or fees and breaches of refund rights."

"Acknowledging our call for international guidelines to address this global issue, UNCTAD, called upon UN member states on to advise airlines to respect air passengers’ rights and provide full refunds if consumers don't want to accept vouchers and to provide appropriate and complete information regarding consumers’ options," said MGP chairman Shirish Deshpande. MGP had recently undertaken a survey of airline passengers where more than 86% passengers insisted on refunds

and rejected credit voucher option. The survey results were also conveyed to UNCTAD

To date, the International Air Transport Associations (IATA ) estimates that airlines owe $35 billion to passengers for cancelled

right to refund would make them insolvent. Most of these airlines world over have denied refunds, instead created credit shells and offered passengers option to use their amounts for future travel.

MGP had approached UNCTAD inviting their attention to UN Guidelines for Consumer Protection (UNGCP) and urged UN intervention to protect consumer interest against abusive practices of airlines to deny passengers their legitimate refunds and to insist for credit vouchers for future travel unilaterally.

UN supports MGP for Airfare Refund

their tickets through travel agents. Only 13% passengers had booked tickets directly with the concerned airlines.

The MGP Airlines Refund Survey has received huge response and 1006 passengers responded which covered booking for 3890 passengers spread all over India. The Survey was responded even by passengers residing in UAE, Kuwait, Georgia, France, Germany, UK, USA & Canada. The Survey covered both domestic and international air travel.

MGP is of the view that in the absence of any fair, just and reasonable Guidelines by the Ministry of Civil Aviation offering Refund, passengers will be forced to go for litigation, which is nether desirable nor in the interest of airlines, travel agents and web portals. Hence, in order to avoid such costly and wasteful exercise of litigation, Government of India should come out with fair and just Guidelines after consultation with all stake holders.

J«mhH$ {VVwH$m ‘oidmdm Owb¡ 2020

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There is a lot of unrest among tourists who had booked Domestic or International package tours during the lockdown period. Many Tour Companies /Travel Web portals are refusing to refund money to such passengers and instead offering Credit Coupons/Vouchers which passengers can utilise within next 6 to 12 months. Many passengers are reluctant to accept such Credit Coupons as they are not likely to travel in the near future due to fear of COVID'19 pandemic. Travel Companies, on the other had, have taken a serious hit due to

and hence expressing their inability to refund money received for the tours that stand cancelled due to lockdown.

On this background, Mumbai Grahak is undertaking an on-line Survey of such tourist passengers who are still struggling to get refund of their money on account of cancellation of the domestic/International Tours which were scheduled to operate during lockdown period from 25th March. Even those passengers who are not happy with offer of Credit Coupons offered by Your Companies can also join this On-line Survey.

Refund to Package Tour Passengers- Adv. Shirish Deshpande

Chairman - MGP

The Survey results will enable MGP to study and analyse the Passengers' needs and expectations about the refund. This will further allow MGP to suitably take up this issue with the concerned authorities for appropriate redressal/resolution.

The Survey link was available on MGP's website at www.mymgp.org

The Survey was closed on Wednesday, 24th June.

Other major brands which have faced

Paints, Reliance Industries, Tata Motors, FCA India Automobiles, Grofers, Makemytrip and Indigo Airlines for various concerns.

Celebrities who were found to have not done due diligence in advertisements making misleading claims included actors Sachin and Supriya Pilgaonkar for their ad for Tirumalla Oil, badminton player Saina Nehwal’s campaign for Rasna and actor Parineeti Chopra for Bajaj Consumer Care.

ASCI investigated complaints against 533 advertisements, of which 115 advertisements

(...previous page 22)

were promptly withdrawn while evaluation of the remaining 418 advertisements led to complaints against 377 being upheld.

Patanjali Ad Stopped! Hours after Baba Ramdev unveiled an

Ayurvedic medicine — ‘Coronil and Swasari’, claiming that clinical trials on COVID-19 affected patients had shown favourable results, the Central government asked Patanjali Ayurved Limited to stop advertising the drug and sought details on its claimed “successful trial and cure”.

Got the Refund! Thanks !!I had booked my air ticket for 9 this April 2020 from Mumbai to Boston USA, from Katar airways.

Due to lockdown declared in March 2020 the Ticket was terminated and Katar Airlines offer me a credit voucher for a period of two years.

Now last week they have given me option of refund of money.

I Thank Grahak panchayat for the movement they started for this.

- Bharti Narvekar

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nm[aVmo{fH$ àmá {Z~§Ym§VyZ VgoM BVahrH$mhr {Z~§Ym§VyZ doJdoJio {dMma d M‘H$Xma dmŠ`o {‘imbr. Ë`mVrb H$mhr :· gÜ`m ì`{º$JV ^oQ>r `m H$mamJ¥hmVrb H¡$Úm§À`m

^oQ>rà‘mUo AmdmamÀ`m XmamV hmoV AmhoV, VemM H$mhrH$mi hmoV amhVrb.

· MGP APP WoQ> CËnmXH$mer OmoS>mdo.· AmYw{ZH$VoMr H$mg YaV nU Amnbr ‘yë`o gm§^miV

g§ñWoZo AmË‘{dœmgmZo C^o amhmdo.· hr ‘hm‘mar EH$ ballancing act Amho.· gÜ`m EH$‘oH$m§Zm ‘XVrMm hmV XoÊ`mEodOr

EH$‘oH$m§nmgyZ hmV^ma bm§~ amhUo hrM ‘mZdVm!· Consumption based lifestyle will be moulded

reshaped into need based one.· "‘w§~B© J«mhH$ n§Mm`V - H$amoZmHo$ ~mX' m {df`mdarb

EH$m {Z~§YmV MGP BrandMm C„oI Ho$bm Amho.

- dgw§Yam XodYa, A^` XmVma d AmbmoH$ hS>uH$a

J«mhH$ {VVwH$m ‘oidmdm Owb¡ 2020

• Postal registration No. MCN/158/2020-2022 • WPP License No. MR/TECH/WPP-137/North/2020-2022 • License to post without prepayment, on 5th & 6th • Vile Parle (W) P.O. Mumbai 400 056 RNI No. MAHBIL/2011/39044

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