Haitham Issa

Mobile: +965 – 559 25925Email: haithamstar80@gmail.com Kuwait

CAREER OBJECTIVE:

To pursue my career in the Luxury Fashion Retail Industry where I utilize my professional skills and capabilities in achieving organizational goals and reaching a higher level of management.

PERSONAL INFORMATION

Date of Birth: 19th 0f August, 1982 Nationality: Lebanese Marital status: Married

EDUCATION

Education Level: high school Lebanese .

SUMMARY

Potential candidate with excellent criteria and experience to fit the brand image Excellent exposure in fashion retail and well trained on essential principle of the core business Has great marketing, PR and communication skills Team leader that got very mature managerial skills Presentable and well connected to the top line of customers in Kuwait

WORK EXPERIENCE

Jun 2010 – Present

Department Manager – Burberry Kuwait

Ensure the effective communication of sales plans and targets, managing performance, developing and motivating employees, in order to ensure the highest levels of performance and the achievement, or exceeding, of sales targets.

Complete store operational requirements by scheduling and assigning employees; following up on work results.

Report any operational issue or problem as they arise and suggest solutions to ensure continuous customer service.

Implement strategies to promote awareness of stock control and to maintain inventories in order to ensure effective stock management.

Conduct Induction Trainings for staff, evaluate & report their performance to higher management for recruitment decisions and appraising job results.

Analyze sales figures and forecast targeted sales volumes to maximize profits Maintain operations by initiating, coordinating, and enforcing program, operational, and

personnel policies and procedures. Achievement:

Of the most important things that I performed in Burberry was opening the second largest store of Burberry branches in the Middle East. ( Avenues Prestige )

Feb 2005 - Jun 2010Al Futaim Group – Mexx Kuwait

Store Supervisor/ In Charge

Maintain retail standards throughout the store at all the times Analyze commercial information to maximize sales. Provide regular feedback on local market. Ensure densities are to the company, brand guidelines. Responsible for work schedules, and controls break periods, work hours, and vacations Follow up on inventory levels and orders merchandise. Works with the Visual Manager to ensure that the product is presented to a high standard. Ensure that the store team has an awareness of the latest fashion, trends and best sellers.

PROFESSIONAL CERTIFICATE

Certificate of Appreciation from Mexx brand biggest invoice for one customer in the company worldwide.

COMPUTER SKILLS

Microsoft word, Excel, Outlook

LANGUAGES

Arabic (native) English -Very Well