Company Profile 2020Head office27th-29th floors, Kasumigaseki Building 3-2-5,Kasumigaseki, Chiyoda ku, Tokyo 100-6028, JapanTelephone: +81-3-4233-8000

Main BranchesHokkaido Branch7F SapporoMN Bldg., 3-3 Kita 1 Jo Nishi, Chuo-ku, Sapporo-shi, Hokkaido 060-0001 JapanTelephone: +81-11-231-6040

Touhoku Branch7F Azalea Hills, 3-4-1 Tsutsujigaoka, Miyagino-ku, Sendai-shi, Miyagi 983-0852 JapanTelephone: +81-22-357-0152

Higashi-Nihon Branch27th floors, Kasumigaseki Building, 3-2-5 Kasumigaseki, Chiyoda ku, Tokyo 100-6027 JapanTelephone: +81-3-4233-8061

Chubu Branch6F Nagoya Itochu Bldg., 1-5-11 Nishiki, Naka-ku, Nagoya-shi, Aichi 460-0003 JapanTelephone: +81-52-203-2717

Kansai Branch16F SORA ShinOsaka21 Bldg., 2-1-3 Nishi-Miyahara, Yodogawa-ku, Osaka-shi, Osaka532-0004 JapanTelephone: +81-6-6396-0753

Chushikoku Branch7F Hiroshima-Intesu, 10-10 Hashimoto-cho, Naka-ku, Hiroshima-shi, Hiroshima 730-0015 JapanTelephone: +81-82-502-2633

Kyusyu Branch3F Fukuoka RD Bldg., 4-1 Tsunaba-machi, Hakata-ku, Fukuoka-shi, Fukuoka 812-8528 JapanTelephone: +81-92-283-6241

Overseas OfficeITOCHU ENEX CO., LTD. Bangkok Representative Office2 JASMINE BLDG., 12th FL., SOI PRASARNMITR(SUKHUMVIT 23),SUKHUMVIT RD., NORTH KLONGTOEY, WATTANA, BANGKOK 10110, THAILAND

Major Group CompaniesITOCHU ENEX HOME-LIFE HOKKAIDO CO.,LTD.ITOCHU ENEX HOME-LIFE TOHOKU CO.,LTD.ITOCHU ENEX HOME-LIFE NISHI-NIHON CO.,LTD.ITOCHU ENEX HOME-LIFE SHIKOKU CO.,LTD.ECORE CO.,LTD.ENEARC Co.,Ltd.ITOCHU INDUSTRIAL GAS CO.,LTD.ENEX FLEET CO.,LTD.ENEXAUTO CO.,LTD.ENEX PETROLEUM SALES NISHI-NIHON CO.,LTD.KYUSHU ENERGY CO.,LTD.OSAKA CAR LIFE GROUP CO., LTD.KOKURA ENTERPRISE ENERGY CO.,LTD.ENEX Electric Power Co., Ltd.Tokyo Toshi Service CO.,LTD.ENEX LIFE SERVICE CO., LTD.Oji-Itochu Enex power retailing Co.,Ltd.Enex Asset Management Co., Ltd.

Network of offices and major Group companies

The Philippines (LP gas)

Vietnam (car washing)

Indonesia (Industrial gas)

Thailand (photovoltaic power)

Palau (petroleum products)

Head office and branch officesMajor Group companies

Published on July 2020

3-2-5, Kasumigaseki, Chiyoda-ku, Tokyo 100-6028, Japanhttps://www.itcenex.com/en/

Net profit attributable to Itochu Enex’s shareholders (Billion yen)

ROE（％） Cash flows from operating activities (Billion yen)

Number of employees Number of Group companies Number of bases with disaster control measures

Percentage of female employees Number of employees who took childcare leave

Percentage of paid vacation days taken

45 6422 121644 5,583

ENEX Message

Aiming to be an essential entity for society and life

(Including 170 employees who are temporarily

assigned to subsidiaries)

Total number for FY2015 to FY2019

Non-consolidated Consolidated

Corporate Profile

Company Name ITOCHU ENEX CO., LTD.Head Office 3-2-5 Kasumigaseki, Chiyoda-ku, Tokyo, 100-6028, JapanRepresentative Kenji Okada, Representative Director, President, and Chief Executive OfficerEstablished January 28, 1961Paid-in Capital 19,877.67 million yenNumber of Employees 644 (non-consolidated basis, including 170 employees who are temporarily assigned to subsidiaries) 5,583 (consolidated basis)

Stock Exchange Listing Tokyo (First Section; Stock name: ENEX) Securities code: 8133Number of Outstanding Shares 116,881 thousand sharesPrincipal Shareholders ITOCHU Corporation 53.97% Japan Trustee Services Bank, Ltd. (trust account) 4.84％ The Master Trust Bank of Japan, Ltd. (trust account) 3.94％ Enex Fund 2.85％ And others ※Excluding treasury stock

(As of March 31, 2020)

ENEX Group Outlook

Itochu Enex Group in Numbers

12.1 28.1

20.1 41

9.6

86.4

17 18 19（FY）

9.8 9.7 9.611.0 11.6 12.1

17 18 19（FY）

Subsidiaries CSEquity-method affiliates Filling stations

24.2 25.4 28.1

17 18 19（FY）

Regular employees of Itochu Enex as of April 1, 2020(Career-track employees and area-specific employees)

* Data as of March 31, 2020 unless otherwise noted

Twitter

＠ITC_ENEX

Since our foundation in 1961, we at Itochu Enex have been working in community-based ways all over Ja-pan as the Best Partner for Life and Society. We have been delivering energy and services that are essential for life, with a focus on petroleum products, LP gas, electric power, and cars.

We are in the midst of a rapid change in society and life, and movement towards a new era has begun to take place in many fields. Against this background, we at the Itochu Enex Group have formulated our growth strategy with the keyword “Moving!” at its core, reflecting our determination to respond flexibly to dramatic change without resting on our laurels. Within the framework of this strategy, we are advancing initiatives to achieve our objectives.

Our aim is to contribute widely to society as an essential entity living with customers, by linking diverse ini-tiatives — including the reinforcement of our management bases, expansion of business domains, evolution of organizational infrastructure, and human resource strategy — with the creation of new value demanded in life and society. At the Itochu Enex Group, our main business has been wholesale for many years. Moving forward, we will shift the focus of our various businesses toward the people in local communities, our final consumers, and continue to work as a consumer-oriented energy trading company that caters to customer needs together with distributors and business partners.

Further, we will contribute to a sustainable society by fulfilling our corporate social responsibilities and carrying out activities including environmental initiatives, the development of the next generation, and contri-butions to local communities.

We request that our stakeholders continue to support us and place their hope in us.

* Number of CS and LP gas filling stations in Japan that are equipped with emergency power generators and capable of ensuring stable supply even in an emergency

Corporate Philosophy

The Best Partner for Life and Society–with Energy, with the Car, with the Home–

Code of Conduct

Be Ethical(Reliability and sincerity, creativity and ingenuity, transparency and integrity)

3.9

Establishment of Itochu Fuel Corporation (1961) Started nationwide expansion of our own brand of service stations, “Chu-Boy”（1997）

Acquired shares of Tokyo Toshi Service Co., Ltd. and entered the heat supply business (2012)

Founded as a fuel trading company

・ Expansion of fuel demand due to rapid　economic growth・ Calls for stable energy supply in response　to 1970s oil crises・ Rising awareness of the need for disaster　preparedness measures

・ Rising environmental awareness due to depletion of energy resources・ Population decline・ Expansion of regional disparities・ Diversifying lifestyle needs

Becoming an energy trading company

Going ENEX Way

Enex Group History

Viewing changes in the social environment as opportunities to deploy the Group’s strengths, the Itochu Enex Group has boldly tackled new challenges. While embarking on changes to our business model centered on the core petroleum and gas businesses, we have restructured our earnings foundation through means such as enter-ing the electric power retail business and the mobility business. Going forward, we will strive to become an ener-gy trading company that supports local communities.

While Japan went through high economic growth and periods of slow growth, such as during the oil crises and the post-bubble era, we consis-tently focused on the stable supply of fuel. As a result, we expanded the number of sales companies to supply energy to a wider range of custom-ers. We also actively developed disaster response stations that serve as regional safety and security infrastructure.

With global warming an issue of concern worldwide, development of new energy sources also gained momentum in Japan. We entered the electric power retail business and are working toward a low-carbon society based on the best mix of energy. As demand for oil falls due to the declining population, increased energy efficiency and the shift toward electric power, we are leveraging our customer base to unify contact with local customers. We are creating various services suited to each region, and will continue to strive to be the company of choice for communities and customers.

History of Itochu Enex Group

1961 1970 1980 1990 1997 2000 2010 2018201720162015 2019(FY)

3.9

5.6

7.1

5.5

7.5

10.411.0

12.111.6

・Jan. 1961 Commenced operations at 6 petrol stations・May 1965 Acquired shares of Oita Kyuseki Hanbai Co., Ltd. (now consolidated subsidiary Kyushu Energy Co., Ltd.)

・Apr. 1961 LP gas filling station opened in Okayama Prefecture・Mar. 1970 Acquired shares of Unoshima Sansuiso K.K. (now consolidated subsidiary Itochu Industrial Gas Co., Ltd.)

・Jan. 2012 Invested in IP&E Palau, Inc. in the Republic of Palau・Dec. 2015 Participated in domestically produced bio jet diesel fuel trial program led by Euglena Co., Ltd.

・Oct. 2015 Established PT. ITC Enex Indonesia・May 2016 Invested and began participation in LP gas sales business in the Philippines

・Oct. 2010 Launched electric power retail business・Mar. 2011 Acquired shares of JEN Holdings Co., Ltd. to enter the electricity and steam supply business for factories

・Oct. 2005 Took over business of Kokura Enterprise Co., Ltd. and commenced operations・Sep. 2008 Acquired petroleum sales business of Kohnan Corporation and additional shares of Kohnan Fleet Co., Ltd. (now consolidated subsidiary Enex Fleet Co., Ltd.)

・Mar. 2001 Took over city gas supply service in Nakatsu City, Oita Prefecture・Apr. 2007 Established Ecore Co., Ltd. through the merger of Itochu Enex Home-Life Kyushu and Idex Gas K.K.

・Oct. 2019 GTL fuel registered on the NETIS maintained by Japan’s Ministry of Land, Infrastructure, Transport and Tourism, and sales expansion started・Apr. 2020 Launched Joint Agreement Reached for GHG Zero-Emission Ship

・Oct. 2017 Established Enearc Co., Ltd.・Oct. 2018 Merged Itochu Enex Home-Life Hokkaido Co., Ltd. and Nissho Propane Sekiyu Co., Ltd.・Apr. 2019 Established Itochu Enex Home-Life Shikoku Co., Ltd.

・Feb. 2015 Established Oji-Itochu Enex Power Retailing Co., Ltd., a joint venture with Oji Green Resources Co., Ltd., a subsidiary of Oji Holdings Corporation・Apr. 2016 Entered home energy sales business・Feb. 2019 Enex Infrastructure Investment Corporation listed on infrastructure fund market・Apr. 2020 Established new companies for the operation of the photovoltaic power in Thailand

External environmentand Itochu EnexGroup initiatives

・May 2014 Acquired shares of Osaka Car Life Group Co., Ltd. to enter the car dealership business・Nov. 2019 Participated in Car-Life business (car washing service) jointly with Enex Fleet Co., Ltd. in Vietnam

LP gas

ElectricPower

Mobility

Petroleum

Net profit attributable toItochu Enex’s shareholders* (Billions of yen)* Figures are non-consolidated results through FY1998 and consolidated results since FY1999. * Figures for net profit on this page are based on International Financial Reporting Standards (IFRS) from FY2013.

Business Development

Four core and new business divisions are demonstrating their strengths in their domains. They also work together and collaborate in creation, creating synergy and developing businesses that satisfy customer needs.

Home-Life DivisionWe propose comfortable, affluent, and secure lifestyles by delivering LP gas, electric power, and a variety of smart energies.

Car-Life DivisionWe cater to various needs related to car life, aiming to build a society where people can live in comfort with cars.

Power & Utility DivisionWe operate electric power-related and heat supply businesses in pursuit of energy conservation, comfort, and economic efficiency.

Business flow Business flow

Industrial Business DivisionWe delivery diverse energies that support industrial and logistics basis, including asphalt, marine fuel, and eco-friendly products.

• Supply to multiple buildings in a district

• Production of hot and cold water for air conditioning in heat supply plants

Production and procurement

Supply and demand management

• Electricity sales through alliance partners from different industries

• Bundled sales of electricity to the Enex Group’s customer base

• Sales of electric power to corporate customers

Wholesale and retail

• Establishment of heat supply plants

Facility development

• Managing supply and demand as a representa-tive of multiple energy retailers

• Procuring electric power from the Oji Group and other outside power sources in addition to our own power plants

• Sales to households in every region of Japan by Group companies and affiliated distributors

• Sales to households and for commercial and industrial use in the Philippines

• Supply to LP gas vehicles (taxis and buses) at automotive gas stations

• Sales to corporate users

• Wholesale to sales bases across Japan

• Wholesale to high-pressure gas distributors

• At filling stations, filling services are provided as appropriate according to the retail format, such as sales in cylinders, bulk sales, and sales in trucks.

• Filling services are provided as appropriate according to application, such as medical supplies and small gas containers

• Procurement from gas companies

• Procurement from industrial gas producers

Procurement Filling Wholesale Retail

Power source development

• Promoting develop-ment with a focus on renewable energy through funds or other means

Production Supply

Comfortable living services

businessGas sales business

Heat supply business

Overseas business

Environmental business

Petroleum products sales

businessElectricity business

Automotive business

ENEX Group Business

LP gas

Industrial gas

Business Domains and Development

Wholesale

• Sales to general consumers at CS

• Operation of car rental business at CS

• Support for the operation of CS

• Operation of large CS for trucks

• Wholesale to sales bases across Japan

Procurement

• Procurement from energy companies

Retail

Car-Life Stations

(CS)

Business domains

Provision of energy for household and business use and suggestion of solutions for rich, comfortable living

Business domains

Industrial energy and materials, suggestion of environmental solutions

Business domains

From power generation and demand-supply adjustment aimed at energy conservation, comfort, and economic efficiency, to the sale of electricity and district heat supply

Business domains

Providing solutions for comfortable car life, including petroleum products, cars, and electric power

Storage• Wholesale of industrial fuels• Supply of marine fuel• Suggestion of electricity retail solutions and industrial waste disposal solutions for corporate users

• Sales across Japan, mainly to road construction companies

• Wholesaling of AdBlue• Recovery of fly ash discharged from thermal power plants for sale as a road material

• Storage at Group bases• Rental of storage tanks for petroleum products and chemical products

• Storage at Group bases

Procurement

• Procurement from energy companies

• Import from overseas

• Procurement from companies in Japan and other countries

Wholesale

Industrial energy

Electric power

Industrial materials Heat supply

business

Business flow Business flow

Energy for all applications, whether as a key component of social infrastructure or as a means of enriching people's lives

Gas sales business Petroleum product sales business Electricity business Heating supply business

Comfortable living services business Automotive business Environmental business Overseas Business

Gas Supply Business HL

We sell LP gas and city gas, energy sources widely used at home and businesses as fuel for cooking, water heating, and industrial applications, to customers nationwide.

City Gas Sales Businessfor Residential Use HL

In Nakatsu City, Oita Prefecture, we sell city gas to customers in the city through the pipes laid in the area. ENEARC Kanto Co., Ltd., a Group company, also sells city gas through partnership with CD Energy Direct Co., Ltd.

Gas for Automotive Use HL

We are expanding our network of automo-tive gas stations with the aim of promoting the widespread use of low-pollution LP gas vehicles.

Liquefied natural gas (LNG)Sales Business I B

We sell environmental friendly liquefied natural gas to customers in factories and provide solutions for converting fuels from petroleum products.

Industrial Gas Business HL

We sell industrial gases (oxygen, nitrogen, argon, sterilization gas, and more), which are widely used in all industrial fields, includ-ing manufacturing and medical. We also provide gas container pressure resistance inspection service and materials for weld-ing, among others.

Gas container pressure resistance inspection service

Automobile Energy Sales Business CL

We deliver several types of energy (includ-ing gasoline, kerosene, light oil, and auto-motive lubricating oil) to approximately 1,700 affiliated CSs* nationwide.

Corporate Energy Sales Business I B

We sell industrial energy (gasoline, kero-sene, light oil, and diesel oil) to corporate customers that sustain domestic industry.

Petroleum Product Trading I B

Itochu Enex, the domestic petroleum prod-ucts trading arm of the Itochu Group, en-gages in the import, export and sale in Ja-pan of petroleum products.

Sale of Asphalt I B

We take advantage of a nationwide sales network and original supply chain to supply asphalt, a key industrial material, to custom-ers.

Sale of Anti-freezing Agents I B

We sell anti-freezing agents used for roads and the monorail when snow lies in winter and contribute to good traffic conditions throughout the year.

Sale of Marine Fuel I B

We sell marine fuel at major ports in Japan and overseas. We have strengthened our supply system using ships that we own and dedicated ships. Our volume of transactions for domestic vessels is the largest in Japan.

Terminal Business I B

We have tanks to store petroleum products and chemical products in 2 locations in Ja-pan and operate them efficiently, like logis-tics including oil storage facilities and leas-ing of chemical products storage facilities, to satisfy our customers’ storage needs.

Power Generation Business PU

ENEX Electric Power Co., LTD., an ITOCHU ENEX Group company, is working to strengthen the Group’s initiatives in the power generation busi-ness, aiming for environmental sustainability as well as economic benefits. The operating com-panies of ENEX Electric Power Group have a well-balanced lineup of electric power facilities and are expanding electric generating capacity in accordance with growth in demand.

Electric Power Retail Business HL CL I B PU

The Company and Oji-Itochu Enex Power Retailing Co., Ltd., a Group company, sell electric power to companies nationwide.

■For corporate customers I B PU

We provide optimal energy to various corpo-rate customers, such as energy saving and cost reduction,by proposing electric power supply to our existing customers, buy our in-dustrial energy.

■Electricity Supply Service for Households● Collaboration of LP gas and electric powerWe sell electricity under the brand name of e-koto denki! to customers (households and business establishments) nationwide through Group companies involved in sales of LP gas. We offer economical rate plans that give T-Points to customers who buy LP gas or electricity.*A group of ENEARC Co.,Ltd. in Kanto, Chubu, and Kansai use the Service name “ENEARC-denki”.*ECORE Co., Ltd. in Kyushu uses the service name

“ECORE no e-denki”.● Collaboration of automobiles and electric powerIt is our group companies collaboration ser-vice that Nissan Osaka Sales Co., Ltd. and Enex Life Service established the plans. We propose fulfilling unique plans of car dealers.

Demand/supply management service PU

As the leader of a balancing group (BG) made up of multiple electric power retail-ers, by balancing demand and supply Groupwide, we oversee the distribution and delegation of responsibilities so that each member can concentrate on his or her own area of specialization while pursu-ing improved efficency, economic benefits, risk reduction, and economies of scale.

Challenge to a new business model From the viewpoint of consumers lifestyle in the area, we challenge to provide new products and services aligning with custom-er needs, and offer added value in alliances with different types of businesses through the electricity.

Heat Supply-Related Business PU

Our group company, Tokyo Toshi Service Com-pany’s (TTS) heat supply business provides hot and cold water for heating and air conditioning to buildings in a certain area and proposes effi-cient energy use combined with urban develop-ment. TTS also provides low-CO2, energy-saving thermal storage contract-based services for a low initial cost at the time of installation or re-newal of building air conditioning or hot water supply systems.

Supplying heat to GINZA SIXThermal energy for air conditioning from a plant of TTS contributes to the comfortable space of GINZA SIX (gross floor area: 147,900 m2), a large complex that has opened on the Chuo-dori street at Ginza 6-chome.

Energy Service Provider* (ESP) Business PU

TTS provides total energy management centered on services that supply heat, water, and power, to realize energy savings, cost reduction, securi-ty, and environmental friendliness, contributing to customers and society.

Steam Sales Business for Plants PU

We utilize energy of our owned thermal power plants to supply high temperature steam gen-erated during power generation to plants in the neighboring area.

Proposals for better Home Energy Supply HL

Our Group not only delivers energy to households, but also proposes a comfort-able, fulfilling, and secure lifestyle to cus-tomers through LP gas. In particular, we help facilitate a comfortable life for many people through sales of equipment that is essential to daily life (burning appliances, kitchen equipment, air-conditioning equip-ment, and other household equipment).

Smart Energy EquipmentSales Business HL

We propose smart energy equipment that satisfies the need for lowered carbon emis-sions, economic efficiency, and added val-ue, as well as contributes to a sustainable society, in order to realize systems opti-mized for customer needs.■Solar power systemWe sell solar power systems that use sunlight, natural energy, and do not emit CO2 while gen-erating power. Because power companies buy surplus electricity generated in your home, it is also an economically friendly system.■“ENEFARM” residential fuel cellsIt is a system that generates power through a chemical reaction combining hydrogen extract-ed from LP gas or city gas and oxygen in the air, and utilizes the generated heat to supply hot water and heating.■Double power generation systemIt is a system that wisely combines solar power generation and ENEFARM. It primarily uses pow-er generated by ENEFARM, supplements with solar power, and sells surplus solar power, real-izing a more budget friendly and environmentally friendly life.■ENE-POWABO L residential lithium ion power 　storage systemThe large battery capacity of 9.8 kW/h is achieved, which is usable by electric appliances even during blackouts due to disasters. Storing electricity during the night when fees are low and using it during the day can reduce utility ex-penses.

Cooking classes, dietary education, fire education HL

As a mission of the providers that supply flame in the kitchen, we promote activities for families and children including cooking classes to convey the pleasure and impor-tance of cooking, dietary education to con-vey Japanese food culture, and activities to convey basic knowledge about fire, the val-ue of fire, and the dangerousness of fire.

Home Renovation Business HL

We propose renovations suitable for customer needs from kitchens and baths to bathroom heating dryers and floor heating, to realize a comfortable and fulfilling life with gas at every place in the house.

Car Dealer Business CL

Nissan Osaka Sales Co., Ltd. is one of the largest dealers affiliated with Nissan Motor in Japan.We engage in business that in-cludes the sale of new and used cars, vehi-cle inspection, automotive bodywork, me-chanical servicing and maintenance through Nissan Osaka Sales Co., Ltd., which has the top network throughout Osaka Prefecture and in the Hanshin district of Hyogo Prefec-ture.

Car-Life Support Business CL

We provide CSs nationwide with compre-hensive merchandise, information, and ex-pertise in sales and help them grow.◉ Automobiles and automobile products, vehicle in-

spection, maintenance, and sheet metal repair work◉Merchandise related to the car washer◉Rent-a-car services

■Carlife Stadium, Comprehensive Car-Related 　ServicesCarlife Stadium is the unified brand for our car-re-lated business and clarifies the value provided to customers. We give assistance for enjoyable, comfortable car life, providing services, including a rent a car service, the concept for which is Go-ing out with more fun.

CS management consultingsupport business　　　　　　 CL

The ENEX ACT Program is a consulting ser-vice that has been built up through long years of experience and know-how in CS management. We will enhance CS busi-nesses and improve profitability in response to the actual conditions of each dealer, and support our customers’ CS management.

■Training program for CS managementSet the following three unified management indi-cators: total number of visiting cars, CP indicator, and CL revenue-labor costs coverage rate. We will accurately understand the situation of each CS, clarify targets to be achieved, and strongly support customers’ CS management.

■Website for CS managemantThe website aims to improve the profitability of CS by sharing information through content such as analysis of the strengths of each CS, analysis of competitors, and introduction of best practic-es.

Renewable Energy Business PU

We invest in renewable energy generation facilities centered on solar power genera-tion using a financial approach, such as the utilization of Enex Infrastructure Investment Corporation*, aiming at contributing to the global environment and realizing a sustain-able society through the dissemination and expansion of renewable energy.

Biomass Power GenerationJoint Business 　　　　　　　　 PU

We are advancing construction of biomass power plant in collaboration with Oji Green Resource Co., Ltd., using the feed-in tariff system (FIT system) of renewable energy. Fuel to be used includes wood chips. Oper-ation is scheduled to start in September 2022.

GTL fuel sales business I B

GTL fuel is a diesel replacement fuel. Since it is derived from natural gas, it is a clean fuel with limited environmental impact. With properties equivalent to oil-derived products, it produces 8.5% lower CO2 emis-sions than diesel fuel.In addition, it is no color,no smell,non-tox-ic,remain serviceable in environments of -30℃,and has superior long-term storage stability compared to diesel fuel, so the de-mand is expected to increase.※GTL：it stands for Gas to Liquid

Flyash Reuse Business I B

We are considering collecting flyash from spent fuel at thermal power plants, process-ing it, and reusing it as a material for road construction.

Slop and Sludge Collectionand Sale Business I B

We collect slop (wastewater after washing marine fuel tanks) and sludge (unburnt ma-rine fuel), which has been disposed of as industrial waste, and extract and reuse use-ful oil resources from them.

PCB Disposal Intermediary Business I B

We help with the proper disposal of PCB (polychlorinated biphenyl) used mainly for transformers at electric power companies.

Office Tower X

44-story, 195 m Office Tower Y

39-story, 175 m Office Tower Z

33-story, 155 m

Heating tower Cooling

tower

Hall

Coldwater

Hotwater

Large temperaturedifference

Large temperaturedifference

Hot watertank

Cold and hotwater tank

Cold and hotwater tank Cold water

tank

TR: Air-sourceturbo refrigerator

DBHP: Air-source turborefrigerator (heat recovery)

HTHP: Air-source heat pump(heat recovery)

Heat supply center

Credit Card BusinessWe offer a range of credit card options to meet the needs of our CS customers.

■Rakuten point card (for individual customers)It is a card that collects Rakuten Points when buying applicable goods and the points can be also used for payment.■CAR ENEX itsumo card (for individual customers)It is a credit card with which customers can buy gasoline and light oil economically, anytime, at a store.

■Partners card (for corporate customers)It is issued for corporate customers and small business owners. It protects card holders from credit risks by establishing approved account customers. ■Refueling card (for corporate customers)It is a card offered by ENEX FLEET Co., Ltd., a Group company, with which customers can buy fuel and car goods economically.

AdBlue High-Grade Urea Solution I B

As part of our activities to address environ-mental problems, we sell AdBlue, a high-grade urea solution that breaks down and detoxifies diesel vehicle exhaust, to custom-ers nationwide.

　

■Aqueous Urea for ShipsIn response to the NOx emission regulations of the International Maritime Organization taken into effect in January 2016, we sell aqueous urea based on AUS40*, a reducing agent for SCR sys-tems for ships.* ISO quality standards for aqueous urea

Palau Project CL

We have acquired a 25% stake in IP&E Palau, Inc. to step into the import, wholesale and direct sales business of petroleum products in the Pacific region with an aim to achieve stable performance. Along with an increase in annual tourists visiting Palau, this business is expected to achieve further growth.

U.S. Guam-Saipan Project CL

Itochu Petroleum Co., Pte. Ltd., a wholly owned subsidiary of ITOCHU Corporation, takes part in the business of IP&E Holdings, LLC. Some ITOCHU ENEX personnel are stationed at the company.AdBlue

AdBlue is a globally standard high-grade urea solution used in SCR systems, where AdBlue is sprayed into exhaust gas from diesel vehicles and breaks down NOx into harmless nitrogen and water using the reducing action of ammonia.

Pacific area

Divisions to provide business CL Car-Life Division I B Industrial Business DivisionHome-Life DivisionHL Power & Utility DivisionPU

CL

We have established a representative office in Bangkok for purposes including market re-search into the solar power generation and LP gas businesses in Thailand and neighboring countries. Further, we have established ITC ENEX Southeast Asia and ITC ENEX (Thailand) in Bangkok to develop the solar power genera-tion and energy conservation businesses. Through these activities, we strive to expand our businesses leveraging the expertise culti-vated through our business in Japan.

We have established ENEXFLEET VIETNAM COMPANY LIMITED in Hanoi, Vietnam, jointly with Enex Fleet Co., Ltd., a Group company. We are planning to operate a car-life business (including a car wash) at large commercial complexes in the country. We aim to build new foundations outside Japan by leveraging the expertise we have cultivated in Japan.

Creasia Energy Holdings, INC., which ITOCHU ENEX and ITOCHU Corporation have jointly established, has started LP gas sales in the Phil-ippines.

HLHLPU

* Enex Asset Management Co., Ltd., of which we own a 50.1% share, has been entrusted with the management of the assets. In February 2019, it became listed in the Infrastructure Funds of the Tokyo Stock Exchange.

*CS is an abbreviation for Car-Life Station. It is a service station proposed by ITOCHU ENEX and provides multiple services.

A photovoltaic power plant

Hofu Energy Service Co., Ltd.

JEN Tainai Wind Farm Co., Ltd.

Joetsu Energy Service Co., Ltd.

※1 Our group company (100%) that they sale an electric power※2 Oji-Itochu Enex Power Retailing Co., Ltd.:An electric power sales company that has been established jointly with Oji Green Resources Co., Ltd., a subsidiary of Oji Holdings Corporation

HL PU

PUCL

PU

* Service to provide design, construction, and management of energy facilities Image of district heating services

(Harumi Island)

Solar power generation and LP gas businesses in Thailand (being set up)

Car-Life business in Vietnam (under consideration)

Selling LP gas in the Philippines

Energy for all applications, whether as a key component of social infrastructure or as a means of enriching people's lives

Gas sales business Petroleum product sales business Electricity business Heating supply business

Comfortable living services business Automotive business Environmental business Overseas Business

Gas Supply Business HL

We sell LP gas and city gas, energy sources widely used at home and businesses as fuel for cooking, water heating, and industrial applications, to customers nationwide.

City Gas Sales Businessfor Residential Use HL

In Nakatsu City, Oita Prefecture, we sell city gas to customers in the city through the pipes laid in the area. ENEARC Kanto Co., Ltd., a Group company, also sells city gas through partnership with CD Energy Direct Co., Ltd.

Gas for Automotive Use HL

We are expanding our network of automo-tive gas stations with the aim of promoting the widespread use of low-pollution LP gas vehicles.

Liquefied natural gas (LNG)Sales Business I B

We sell environmental friendly liquefied natural gas to customers in factories and provide solutions for converting fuels from petroleum products.

Industrial Gas Business HL

We sell industrial gases (oxygen, nitrogen, argon, sterilization gas, and more), which are widely used in all industrial fields, includ-ing manufacturing and medical. We also provide gas container pressure resistance inspection service and materials for weld-ing, among others.

Gas container pressure resistance inspection service

Automobile Energy Sales Business CL

We deliver several types of energy (includ-ing gasoline, kerosene, light oil, and auto-motive lubricating oil) to approximately 1,700 affiliated CSs* nationwide.

Corporate Energy Sales Business I B

We sell industrial energy (gasoline, kero-sene, light oil, and diesel oil) to corporate customers that sustain domestic industry.

Petroleum Product Trading I B

Itochu Enex, the domestic petroleum prod-ucts trading arm of the Itochu Group, en-gages in the import, export and sale in Ja-pan of petroleum products.

Sale of Asphalt I B

We take advantage of a nationwide sales network and original supply chain to supply asphalt, a key industrial material, to custom-ers.

Sale of Anti-freezing Agents I B

We sell anti-freezing agents used for roads and the monorail when snow lies in winter and contribute to good traffic conditions throughout the year.

Sale of Marine Fuel I B

We sell marine fuel at major ports in Japan and overseas. We have strengthened our supply system using ships that we own and dedicated ships. Our volume of transactions for domestic vessels is the largest in Japan.

Terminal Business I B

We have tanks to store petroleum products and chemical products in 2 locations in Ja-pan and operate them efficiently, like logis-tics including oil storage facilities and leas-ing of chemical products storage facilities, to satisfy our customers’ storage needs.

Power Generation Business PU

ENEX Electric Power Co., LTD., an ITOCHU ENEX Group company, is working to strengthen the Group’s initiatives in the power generation busi-ness, aiming for environmental sustainability as well as economic benefits. The operating com-panies of ENEX Electric Power Group have a well-balanced lineup of electric power facilities and are expanding electric generating capacity in accordance with growth in demand.

Electric Power Retail Business HL CL I B PU

The Company and Oji-Itochu Enex Power Retailing Co., Ltd., a Group company, sell electric power to companies nationwide.

■For corporate customers I B PU

We provide optimal energy to various corpo-rate customers, such as energy saving and cost reduction,by proposing electric power supply to our existing customers, buy our in-dustrial energy.

■Electricity Supply Service for Households● Collaboration of LP gas and electric powerWe sell electricity under the brand name of e-koto denki! to customers (households and business establishments) nationwide through Group companies involved in sales of LP gas. We offer economical rate plans that give T-Points to customers who buy LP gas or electricity.*A group of ENEARC Co.,Ltd. in Kanto, Chubu, and Kansai use the Service name “ENEARC-denki”.*ECORE Co., Ltd. in Kyushu uses the service name

“ECORE no e-denki”.● Collaboration of automobiles and electric powerIt is our group companies collaboration ser-vice that Nissan Osaka Sales Co., Ltd. and Enex Life Service established the plans. We propose fulfilling unique plans of car dealers.

Demand/supply management service PU

As the leader of a balancing group (BG) made up of multiple electric power retail-ers, by balancing demand and supply Groupwide, we oversee the distribution and delegation of responsibilities so that each member can concentrate on his or her own area of specialization while pursu-ing improved efficency, economic benefits, risk reduction, and economies of scale.

Challenge to a new business model From the viewpoint of consumers lifestyle in the area, we challenge to provide new products and services aligning with custom-er needs, and offer added value in alliances with different types of businesses through the electricity.

Heat Supply-Related Business PU

Our group company, Tokyo Toshi Service Com-pany’s (TTS) heat supply business provides hot and cold water for heating and air conditioning to buildings in a certain area and proposes effi-cient energy use combined with urban develop-ment. TTS also provides low-CO2, energy-saving thermal storage contract-based services for a low initial cost at the time of installation or re-newal of building air conditioning or hot water supply systems.

Supplying heat to GINZA SIXThermal energy for air conditioning from a plant of TTS contributes to the comfortable space of GINZA SIX (gross floor area: 147,900 m2), a large complex that has opened on the Chuo-dori street at Ginza 6-chome.

Energy Service Provider* (ESP) Business PU

TTS provides total energy management centered on services that supply heat, water, and power, to realize energy savings, cost reduction, securi-ty, and environmental friendliness, contributing to customers and society.

Steam Sales Business for Plants PU

We utilize energy of our owned thermal power plants to supply high temperature steam gen-erated during power generation to plants in the neighboring area.

Proposals for better Home Energy Supply HL

Our Group not only delivers energy to households, but also proposes a comfort-able, fulfilling, and secure lifestyle to cus-tomers through LP gas. In particular, we help facilitate a comfortable life for many people through sales of equipment that is essential to daily life (burning appliances, kitchen equipment, air-conditioning equip-ment, and other household equipment).

Smart Energy EquipmentSales Business HL

We propose smart energy equipment that satisfies the need for lowered carbon emis-sions, economic efficiency, and added val-ue, as well as contributes to a sustainable society, in order to realize systems opti-mized for customer needs.■Solar power systemWe sell solar power systems that use sunlight, natural energy, and do not emit CO2 while gen-erating power. Because power companies buy surplus electricity generated in your home, it is also an economically friendly system.■“ENEFARM” residential fuel cellsIt is a system that generates power through a chemical reaction combining hydrogen extract-ed from LP gas or city gas and oxygen in the air, and utilizes the generated heat to supply hot water and heating.■Double power generation systemIt is a system that wisely combines solar power generation and ENEFARM. It primarily uses pow-er generated by ENEFARM, supplements with solar power, and sells surplus solar power, real-izing a more budget friendly and environmentally friendly life.■ENE-POWABO L residential lithium ion power 　storage systemThe large battery capacity of 9.8 kW/h is achieved, which is usable by electric appliances even during blackouts due to disasters. Storing electricity during the night when fees are low and using it during the day can reduce utility ex-penses.

Cooking classes, dietary education, fire education HL

As a mission of the providers that supply flame in the kitchen, we promote activities for families and children including cooking classes to convey the pleasure and impor-tance of cooking, dietary education to con-vey Japanese food culture, and activities to convey basic knowledge about fire, the val-ue of fire, and the dangerousness of fire.

Home Renovation Business HL

We propose renovations suitable for customer needs from kitchens and baths to bathroom heating dryers and floor heating, to realize a comfortable and fulfilling life with gas at every place in the house.

Car Dealer Business CL

Nissan Osaka Sales Co., Ltd. is one of the largest dealers affiliated with Nissan Motor in Japan.We engage in business that in-cludes the sale of new and used cars, vehi-cle inspection, automotive bodywork, me-chanical servicing and maintenance through Nissan Osaka Sales Co., Ltd., which has the top network throughout Osaka Prefecture and in the Hanshin district of Hyogo Prefec-ture.

Car-Life Support Business CL

We provide CSs nationwide with compre-hensive merchandise, information, and ex-pertise in sales and help them grow.◉ Automobiles and automobile products, vehicle in-

spection, maintenance, and sheet metal repair work◉Merchandise related to the car washer◉Rent-a-car services

■Carlife Stadium, Comprehensive Car-Related 　ServicesCarlife Stadium is the unified brand for our car-re-lated business and clarifies the value provided to customers. We give assistance for enjoyable, comfortable car life, providing services, including a rent a car service, the concept for which is Go-ing out with more fun.

CS management consultingsupport business　　　　　　 CL

The ENEX ACT Program is a consulting ser-vice that has been built up through long years of experience and know-how in CS management. We will enhance CS busi-nesses and improve profitability in response to the actual conditions of each dealer, and support our customers’ CS management.

■Training program for CS managementSet the following three unified management indi-cators: total number of visiting cars, CP indicator, and CL revenue-labor costs coverage rate. We will accurately understand the situation of each CS, clarify targets to be achieved, and strongly support customers’ CS management.

■Website for CS managemantThe website aims to improve the profitability of CS by sharing information through content such as analysis of the strengths of each CS, analysis of competitors, and introduction of best practic-es.

Renewable Energy Business PU

We invest in renewable energy generation facilities centered on solar power genera-tion using a financial approach, such as the utilization of Enex Infrastructure Investment Corporation*, aiming at contributing to the global environment and realizing a sustain-able society through the dissemination and expansion of renewable energy.

Biomass Power GenerationJoint Business 　　　　　　　　 PU

We are advancing construction of biomass power plant in collaboration with Oji Green Resource Co., Ltd., using the feed-in tariff system (FIT system) of renewable energy. Fuel to be used includes wood chips. Oper-ation is scheduled to start in September 2022.

GTL fuel sales business I B

GTL fuel is a diesel replacement fuel. Since it is derived from natural gas, it is a clean fuel with limited environmental impact. With properties equivalent to oil-derived products, it produces 8.5% lower CO2 emis-sions than diesel fuel.In addition, it is no color,no smell,non-tox-ic,remain serviceable in environments of -30℃,and has superior long-term storage stability compared to diesel fuel, so the de-mand is expected to increase.※GTL：it stands for Gas to Liquid

Flyash Reuse Business I B

We are considering collecting flyash from spent fuel at thermal power plants, process-ing it, and reusing it as a material for road construction.

Slop and Sludge Collectionand Sale Business I B

We collect slop (wastewater after washing marine fuel tanks) and sludge (unburnt ma-rine fuel), which has been disposed of as industrial waste, and extract and reuse use-ful oil resources from them.

PCB Disposal Intermediary Business I B

We help with the proper disposal of PCB (polychlorinated biphenyl) used mainly for transformers at electric power companies.

Office Tower X

44-story, 195 m Office Tower Y

39-story, 175 m Office Tower Z

33-story, 155 m

Heating tower Cooling

tower

Hall

Coldwater

Hotwater

Large temperaturedifference

Large temperaturedifference

Hot watertank

Cold and hotwater tank

Cold and hotwater tank Cold water

tank

TR: Air-sourceturbo refrigerator

DBHP: Air-source turborefrigerator (heat recovery)

HTHP: Air-source heat pump(heat recovery)

Heat supply center

Credit Card BusinessWe offer a range of credit card options to meet the needs of our CS customers.

■Rakuten point card (for individual customers)It is a card that collects Rakuten Points when buying applicable goods and the points can be also used for payment.■CAR ENEX itsumo card (for individual customers)It is a credit card with which customers can buy gasoline and light oil economically, anytime, at a store.

■Partners card (for corporate customers)It is issued for corporate customers and small business owners. It protects card holders from credit risks by establishing approved account customers. ■Refueling card (for corporate customers)It is a card offered by ENEX FLEET Co., Ltd., a Group company, with which customers can buy fuel and car goods economically.

AdBlue High-Grade Urea Solution I B

As part of our activities to address environ-mental problems, we sell AdBlue, a high-grade urea solution that breaks down and detoxifies diesel vehicle exhaust, to custom-ers nationwide.

　

■Aqueous Urea for ShipsIn response to the NOx emission regulations of the International Maritime Organization taken into effect in January 2016, we sell aqueous urea based on AUS40*, a reducing agent for SCR sys-tems for ships.* ISO quality standards for aqueous urea

Palau Project CL

We have acquired a 25% stake in IP&E Palau, Inc. to step into the import, wholesale and direct sales business of petroleum products in the Pacific region with an aim to achieve stable performance. Along with an increase in annual tourists visiting Palau, this business is expected to achieve further growth.

U.S. Guam-Saipan Project CL

Itochu Petroleum Co., Pte. Ltd., a wholly owned subsidiary of ITOCHU Corporation, takes part in the business of IP&E Holdings, LLC. Some ITOCHU ENEX personnel are stationed at the company.AdBlue

AdBlue is a globally standard high-grade urea solution used in SCR systems, where AdBlue is sprayed into exhaust gas from diesel vehicles and breaks down NOx into harmless nitrogen and water using the reducing action of ammonia.

Pacific area

Divisions to provide business CL Car-Life Division I B Industrial Business DivisionHome-Life DivisionHL Power & Utility DivisionPU

CL

We have established a representative office in Bangkok for purposes including market re-search into the solar power generation and LP gas businesses in Thailand and neighboring countries. Further, we have established ITC ENEX Southeast Asia and ITC ENEX (Thailand) in Bangkok to develop the solar power genera-tion and energy conservation businesses. Through these activities, we strive to expand our businesses leveraging the expertise culti-vated through our business in Japan.

We have established ENEXFLEET VIETNAM COMPANY LIMITED in Hanoi, Vietnam, jointly with Enex Fleet Co., Ltd., a Group company. We are planning to operate a car-life business (including a car wash) at large commercial complexes in the country. We aim to build new foundations outside Japan by leveraging the expertise we have cultivated in Japan.

Creasia Energy Holdings, INC., which ITOCHU ENEX and ITOCHU Corporation have jointly established, has started LP gas sales in the Phil-ippines.

HLHLPU

* Enex Asset Management Co., Ltd., of which we own a 50.1% share, has been entrusted with the management of the assets. In February 2019, it became listed in the Infrastructure Funds of the Tokyo Stock Exchange.

*CS is an abbreviation for Car-Life Station. It is a service station proposed by ITOCHU ENEX and provides multiple services.

A photovoltaic power plant

Hofu Energy Service Co., Ltd.

JEN Tainai Wind Farm Co., Ltd.

Joetsu Energy Service Co., Ltd.

※1 Our group company (100%) that they sale an electric power※2 Oji-Itochu Enex Power Retailing Co., Ltd.:An electric power sales company that has been established jointly with Oji Green Resources Co., Ltd., a subsidiary of Oji Holdings Corporation

HL PU

PUCL

PU

* Service to provide design, construction, and management of energy facilities Image of district heating services

(Harumi Island)

Solar power generation and LP gas businesses in Thailand (being set up)

Car-Life business in Vietnam (under consideration)

Selling LP gas in the Philippines

Activit ies & Topics

1

3

4

5 62

The TTS Heat supply plant begins operating in a new Yokohama city government building designed with the maximum environmental consideration.In February 2020, upon the completion of a new Yokohama city government building (32 floors above ground and two underground floors), Tokyo Toshi Service Company (TTS), a Group company, began supplying hot and cold water and electricity to the building as a heat-supply business operator. The plant installed in the new government building combines a high-efficiency heat pump with a large-capacity heat storage tank, a co-generation system,* and other equipment, enabling it to respond flexibly and efficiently to changes in energy use, save energy, and reduce environmental impact. It also reduc-es peak power consumption and is compatible with demand response programs. This project makes an expansion for TTS, which has been operating heat supply businesses, mainly in Tokyo, into supplying heat to the Kitanakadori South District of Yokohama, including the new city government building. This district is the 19th new supply area for TTS, and the plant is its first heat and electricity supply plant for air conditioning.*An energy supply system that generates electricity and heat simultaneously to improve total energy efficiency

Putting our Corporate Philosophy into practice beyond the boundaries between businesses Social contribution activities for people and local communitiesAt the Itochu Enex Group, we engage in various social contribution activities under the Corporate Philosophy of “The Best Partner for Life and Society — with Energy, with the Car, with the Home” to contribute to enriching lives in local communities and realizing the sustainable development of society.

External evaluation of our corporate value

Actively promoting work-style reform, aiming for further improve-ments in the quality of health and productivity managementSince November 2016, we have been pro-moting the ENEX EARLY BIRD work-style re-form, aiming to be a better company where employees can gain job satisfaction and of which they can boast to their families and society. We are pursuing a number of initia-tives to prevent excessive working hours, improve the health of employees, and im-prove the quality of work.

Developing global human resources to promote diversity internationally

In April 2018, we introduced a new overseas train-ing program, which is provided mainly to young employees. It is aimed at developing trainees’ lan-guage skills, cross-cultural skills, and their ability to study and analyze local cultures, business customs, markets, laws, and other aspects of countries over-seas, without being limited to existing business domains, through work experience at companies to which they are dispatched. We will continue to develop global human resources for business man-agement from a medium- to long-term perspective.

Enjoy the Power of Words to nurture the next generationEnjoy the Power of Words is a recital that we began holding in 2013 to encourage and support people affected by the Great East Japan Earthquake. This event fosters the spiritual bond be-tween people, mainly through recitals by former television an-nouncers Motoyo Yamane and Masako Shindo. We hold this event in different areas of Japan two times a year in remembrance of the disaster and as a way of nurturing aware-ness of the power of words among children, our future leaders.

Employment of foreign human resourc-es to encourage mutual learning from diverse perspectives and values

At the Itochu Enex Group, we actively promote the employment of foreign employees. We have employed six foreign employees at Enex Fleet Co., Ltd. and three at Itochu Industrial Gas Co., Ltd. Itochu Enex Home-Life Nishi-Nihon Co., Ltd. works with trainees from a Group company in the Philippines. Thus, we learn from one another about diverse perspectives, sensibilities, and values through work.

The new Yokohama city government building features an assembly hall modeled after a ship, which evokes Yokohama’s port city identity. It attracts attention as a low-carbon city government building with maximum consideration given to the environment, with the in-troduction of a co-generation system and utilization of previously unused energy. The first trainees in the new overseas training program, who

adapted to the local culture and people of the countries to which they were sent as they learned many things through experience

In September 2017, we introduced Casual Day, on the Friday of every week. We also proactively support our employees’ sports activities.

“Enjoy the Power of Words” attracts audiences with a va-riety of musical and expres-sive works in addition to the recitals that foster a spiritual bond. At the venues, we also collect donations to support efforts to recover from the disaster.

At IBUKI, people with disabilities grow herbs, leafy vegetables, and other crops in an environment where they can work with vigor and enthusiasm.

We have published a special website on diversity that summarizes our diversity initiatives. In addition, Ms. Motoyo Yamane became our first female director in June 2019.

Environmental and Social Initiatives of the Itochu Enex Group

GTL fuel does not contain sulfur and emits less carbon dioxide (CO2), nitrogen oxide (NOx), and particulate matter such as soot and dust (PM) than diesel oil. It can also be stored lon-ger. These are some of the benefits of GTL fuel.

A bus featuring a wrap advertis-ing the GREEN OIL JAPAN, un-veiled at the demonstration plant completion ceremony

It is ready to be used in the off-road vehicles being used now, without any special modifica-tions. Toda Corporation, a construction com-pany, began using Itochu Enex’s GTL in March 2020.

The completed demonstration plant’s biofuel production facility

Since 2017, we have been certified as a White 500 company under the Cer-tified Health and Productivity Manage-ment Organization Recognition Pro-gram. This certification is granted to companies which practice excellent health and productivity management.

We were awarded 3.5 stars by the Nikkei Smart Work Management sur-vey. The goal of this survey is the com-prehensive evaluation of companies which practice Smart Work in each of three pillars: ability to make good use of human resources, ability to inno-vate, and ability to develop the market.

For two consecutive years since FY2018, we were selected as a con-stituent of the JPX-Nikkei Mid and Small Cap Index, which consists of “companies which are highly attrac-tive to investors.”

We redesigned our corporate web-site in August 2019. As a result, our website was selected as one of 173 AAA Websites in the All Japanese Listed Companies' Website Ranking for FY2019.

7

Expansion of Gas to Liquid (GTL) fuel as an environmental solutionGTL fuel is a diesel replacement fuel. Derived from natural gas, GTL fuel is clean and has limited environmental impact. It is an environ-mentally friendly fuel that produces approx. 8.5% lower CO2 emis-sions than diesel fuel. It may be used in vehicles without license plates, referred to as “off-road vehicles” (including construction ma-chinery, heavy machinery, and forklifts).We began to sell GTL fuel in the Chubu and Kansai areas in 2017. We also started offering it in the Kanto area in 2019. GTL fuel was the first fuel to be registered in the New Technology Information System (NETIS) operated by the Ministry of Land, Infra-structure, Transport and Tourism. In bids for public works projects, contractors who have introduced this fuel are granted extra points, which is another benefit of GTL fuel. In February 2020, Itochu Enex’s GTL fuel was adopted for use in the emergency power generation system of the new Yokohama city government building.

Participation in a project to demonstrate an euglena- derived biojet fuelWe are taking part in a project to demonstrate the first biojet fuel domestically produced in Ja-pan from euglena, an algae. It is being imple-mented by a team of five companies and a city government, with Euglena Co., Ltd. taking the lead.We have expressed our support for GREEN OIL JAPAN, a declaration led by Euglena Co., Ltd. announced upon the completion of the demon-stration plant in October 2018. In 2020, the use of biojet fuel became officially possible in Japan. Aiming for experimental flight, we continue to consider the procurement of biomass materials and the use of biofuels throughout our Group, among other measures.

Actively promoting diversity and aiming to make it a growth driver in the new eraSince our founding in 1961, the effective use of human resources has always been a focus of our management, reflecting our belief that our most important asset is people. The basic policy of our medium-term business plan, Moving 2020 Horizons, includes our human resource strategy for growth, which in-cludes the promotion of diversity. We established the Diversity Promotion Of-fice in April 2019 to be the organization implementing this policy. We are aiming for awareness reform and the creation of a sound climate within the Itochu Enex Group. To achieve this, we are taking initiatives including the con-sideration of better personnel systems and other internal systems and the provision of training to executives.

Employees of overseas Group companies, who have received training in Japan (left) and foreign employees working for Itochu Industrial Gas Co., Ltd. (right)

Promoting the employment of people with disabilities, and aiming for a company where anyone can work with vigor and enthusiasm

We position the employment of people with dis-abilities as a corporate social responsibility. We provide comprehensive support to create an envi-ronment where people with disabilities can work in accordance with their abilities, characteristics, and desires. In May 2019, we introduced IBUKI, a ser-vice supporting the employment of people with disabilities at a dedicated indoor farm operated by Startline Co., Ltd. (head office: Mitaka-shi, Tokyo).

Supporting disaster recovery as a way of contributing to local communities

To support Japan’s medium- and long- term recovery from the Great East Japan Earthquake, we solicit donations from employ-ees of the Itochu Enex Group every month. After the July 2018 Japan floods, we supported recovery efforts through monetary donations from the company and employees. Our employees also went to the affected areas and helped our business part-ners with their recovery efforts.

Figures of Itochu Enex Group

BUSINESS PLATFORM FACILITY BUSINESS

PERFORMANCE

44 stationsautomotive gas stations that

supply LP gas to LP gas vehicles (including buses and taxies)

20%Domestic market share

of asphalt sales

6placesIndustrial gas filling stations

19 districtsHeat supply districts in Kanto area (the largest figures of the business)

Ranked 12 th among 646 companiesNewcomers ranking in terms of electric power sales volume (FY 2018, interim)

The Best partner for Life and Society— with Energy, with the Car, with the Home —

3 shipsShips to carry asphalt owned

12 places 43,800tHubs of asphalt sales and total stockpiles

28%Our market share in the domestic AdBlue high-grade urea solution2 places 150,000t

Tank terminals owned our group and total stockpiles

1,200 cylindersCylinders of gas container

pressure resistance inspections each day

Approx. 3,500 facilitiesFacilities of corporate customers providing

energy and materials

Approx. 4,300 thousand MWhElectric power sales volume of the Power & Utility Division.

(FY 2019 wholesale sales and retail sales)

215MWPower generation capacity

of our group

Approx. 2,700 outletsLP gas outlets that we have nationwide

Approx. 1,700CSsCSs operating nationwide, including Car Enex Brand CSs (approx. 360)

Approx. 420CSsCSs of convenient Carlife Stadium

Rent-a-Car Service0.13 million cardsEffective Car Enex Itsumo Cards,

fueling cards for individual customers

1.5 million householdsHouseholds we supply

LP gas and city gas

117dealershipsCar dealerships of Nissan Osaka Sales

(the largest figures in the area)

20 plantsSales plants of AdBlue

high-grade urea solution

Approx. 162,740 contractsContracts for electric power for housuholds

and business establishments (FY 2018)