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A PROJECT REPORT ON

A STUDY ON TRAINING PROGRAM

WITH REFERENCE TOPARK PLAZA

Submitted to Mysore University in Partial fulfillment of

requirement for the award of

MASTER OF BUSINESS ADMINISTRATION

BY

NIKITA PINCHA

REG.NO.11MB6058

UNDER THE GUIDENCE OF

Ms. USHA RAO

Department of Management

C.B. Bhandari Jain College

C.B.BHANDARI JAIN COLLEGE

#84, Shankarpuram, K.R. Road, Bangalore-560004

2012-2013


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STUDENTS DECLARATION

I hereby declare that the project report entitled A study on Training Program at

Park Plaza is based on the original study conducted by me as per requirements ofthe curriculum for the degree of MBA course of Mysore University for theacademic year 2012-2013 and submitted to C.B.Bhandari Jain College. Bangalore

I also declare that this project is the result of own endeavour and has not been

presented to any university or institution for the award of a degree / diploma /fellowship or other similar title or prizes.

DATE: Nikita Pincha

Place: Reg.No.11MB6058


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ACKNOWLEDGEMENT

Thanking may just be a formality, but if done inwardly, it surely reflects

your noblest thoughts within.

- LOUIS PHILIPS III would like to sincerely thank people without the help of whom the completion of

this project who had been difficult or virtually impossible.

I acknowledge my deep sense of gratitude to Mrs Sumanta Chakraborty, HumanResource Manager of Park Plaza for giving her full corporation and support to

successfully complete this project.

I express my sincere thanks to Prof. Asha Ganesh, Principle of C.B.Bhandari Jain

College for her encouragement and support. Also I would like to thank Ms.UshaRao, faculty (Management Dept) of C.B.Bhandari Jain College for her noble

guidance and supervision and for her many helpful ideas which were a source ofconstant motivation to act with quality.

Finally, I would like to thank my parents and my friends who motivated and

supported me directly or in indirectly in the completion and execution of thisproject work.

Date: Nikita Pincha

Place: Reg.No.11MB6058


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INDEXCHAPTER

NUMBER

CONTENTS PAGE

NUMBER

1 LITERATURE REVIEW 1 - 2

2 INTRODUCTION 3 - 26

3 INDUSTRIAL PROFILE 27 - 44

4 COMPANY PROFILE 4561

5 TRAINING AT PARK PLAZA 6265

6 RESEARCH DESIGNTITLE OF THE STUDYPLACE OF THE STUDYSTATEMENT OF THE

STUDY

OBJECTIVES OF THESTUDY

RESEARCHMETHODOLOGY

6670

7 DATA ANALYSIS AND

INTERPRETATION

71104

8 SUMMARY OF FINDINGS 105

9 RECOMMENDATION 106107

10 CONCLUSION 108

BIBLIOGRAPHY

ANNEXURES


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LIST OF TABLES

TABLE

NUMBER

CONTENTS PAGE

NUMBER

1 The Respondents View About The Participation In

Training Program

71

2 The Respondents Opinion About The Regularity Of

Training Program

73

3 The Respondents Opinion On How Frequntly The

Training Program Is Conducted

75

4 Ideal Environment For Training 77

5 The Respondents View About The Facilities Provided

During The Training Program

79

6 The Incorporation Of Latest Aids And Techniques In

Training Program

81

7 The Conduction Of Training Program By Professionals,

Training Institutions

83

8 The Respondents View About The Training Program

They Prefer

85

9 The Effectiveness Of Training Program 87

10 The Objectives Of Attending Training Session 89

11 The Respondents View About The Techniques Of

Training Program They Prefer

91

12 The Methods Which Make The Respondents More

Interactive

93

13

The Contribution Of Colleagues, Unit Managers Etc In

Improvement Of Skills

95

14

The Respondents View If Training Is Always The

Answer To Increase Organizational Efficiency

97

15 The Respondents View About The Extent Of Benefit OfThe Training Program

99

16 The Respondents View If The Training Program Has

Helped To Improve Compititiveness Or IncreasePerformance Production

101

17 The Respondents View About Post Training Feedback 103


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LIST OF GRAPHS

TableNumber

Contents PageNumber

1 The Respondents View About The Participation InTraining Program

72

2 The Respondents Opinion About The Regularity Of

Training Program

74

3 The Respondents Opinion On How Frequntly TheTraining Program Is Conducted

76

4 Ideal Environment For Training 78

5 The Respondents View About The Facilities Provided

During The Training Program

80

6 The Incorporation Of Latest Aids And Techniques InTraining Program

82

7 The Conduction Of Training Program By Professionals,

Training Institutions

84

8 The Respondents View About The Training Program

They Prefer

86

9 The Effectiveness Of Training Program 88

10 The Objective Of Attending Training Program 90

11 The Respondents View About The Techniques OfTraining Program They Prefer

92

12 The Methods Which Make The Respondents More

Interactive

94

13 The Contribution Of Colleagues, Unit Managers Etc In

Improvement Of Skills

96

14The Respondents View If Training Is Always TheAnswer To Increase Organizational Efficiency

98

15 The Respondents View About The Extent Of Benefit OfThe Training Program 100

16 The Respondents View If The Training Program Has

Helped To Improve Compititiveness Or IncreasePerformance Production

102

17 The Respondents View About Post Training Feedback 104


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CHAPTER-1

LITERATURE REVIEW


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CHAPTER-2

INTRODUCTION


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CHAPTER-3

Industry profile


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CHAPTER-4

COMPANY PROFILE


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CHAPTER-5

TRAINING AT PARK PLAZA


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CHAPTER-6

RESEARCH DESIGN


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CHAPTER 7

DATA ANALYSIS AND INTERPRETATION


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CHAPTER 8

SUMMARY OF FINDINGS


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CHAPTER-9

RECOMMENDATIONS


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CHAPTER-10

CONCLUSION


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BIBLIOGRAPHY

BIBLIOGRAPHY

o BOOK ESSENTIALS OF HUMAN RESOURCE MANAGEMENT

AND INDUSTRIAL RELATIONS

- P.SUBBA RAO

HUMAN RESOURCE MANAGEMENT- SHASHI.K.GUPTA


19/23

HUMAN RESOURCE AND PERSONNEL MANAGEMENT- ASHWATHAPPA

o WEBSITE: WWW.GOOGLE.COM WWW.PARKPLAZA.COM WWW.WIKIPEDIA.COM WWW.CITEHR.COM WWW.HUMANRESOURCES.COM WWW.HRPROFESSOR.COM
http://www.google.com/http://www.park/http://www.park/http://www.google.com/


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ANNEXURE

QUESTIONNAIRE

Dear sir/madam,

I, Nikita Pincha, student of C.B.Bhandari Jain College Bangalore, pursuing M.B.A

final year, is undertaking a study on The Training Program.

I assure that all the information provided will be kept confidential and be used for

academic purpose only.

Thank You.

RESPONDENTS PROFILE

1. Do you like participating in training program?a. Yesb. No


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c. No response

2. Does the company conduct training program regularly?a. Yesb. No

3. How frequently is the training program conducted?a. Monthlyb. Quarterlyc. Half yearlyd. Yearly

4. What is an ideal environment for training?a. Demonstrationsb. Open spacec. No response

5. Do you feel the facilities provided during the training program are?a. Satisfactoryb. Not satisfactoryc. No response

6. Has the training in your company incorporated the latest aids and techniques?a. Yesb. No

7. Regular training program is conducted by?a. Professionalsb. Training Institutions


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8. What type of training do prefer?a. On-the-jobb. Off-the-job

9. Is the training program effective?a. Yesb. No

10. What is the objective of attending training session?a. To enhance knowledgeb. To bring about attitudinal changec. To increase efficiency and knowledged. To improve communication skills

11.What techniques of training program do you prefer?a. Lecture Methodb. Conference/Demonstrationsc. Seminars12.What should the instructor do to make the session more interactive?a. Demonstrationsb. Case studyc. Role Playingd. Seminars

13.Who contributes the most to improve your skills?a. Colleaguesb. Unit Managersc. Training Departmentd. Others

14.Do you think training is always the answer to increase organizational efficiency?


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a. Yesb. Noc. No response

15.To what extent has the training program helped to improve your professionalknowledge

a. Great Extentb. Certain Extentc. Not Helped

16.Has the training program helped you to?a. Improve competitivenessb. Increase Production Performancec. No response17.Post training opinion of the respondentsa. Excellentb. Goodc. Helpful

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