HOSPITALITY MANAGEMENT

About Auckland Institute of Studies

www.AIS.ac.nz

28a Linwood Avenue, Mt Albert, Auckland 1025, NEW ZEALAND

Telephone: (64 9) 815 1717

Freephone (NZ only): 0800 STUDY AIS (0800 788 392)

Fax: (64 9) 815 1802

Email: enquiry@ais.ac.nz

Hospitality Management is a vibrant, diverse business sector

that is growing year on year, both locally as well as globally.

Consistent growth in international visitor numbers and spending

is forecast by Tourism New Zealand, and hotel and airport

expansion plans mean New Zealand is preparing for further

growth in the tourism and hospitality industries. Alongside this

growth, however, there exists a nationwide skills shortage and

a lack of suitable candidates in the hospitality sector. For AIS

students this creates a range of opportunities for work after

graduation.

66% OF BUSINESSES SURVEYED HAVE ADVERTISED MANAGEMENT POSITIONS IN THE LAST 12 MONTHS.*

The Hospitality Management programmes at AIS prepare

students for a range of positions and levels of management

in the hospitality sector by providing the skills and knowledge

needed to understand this diverse industry, as well as giving

them opportunities for hands-on experience within the sector.

Through industry relationships, alumni members, and support

from our in-house Student Job Search Centre, you will receive

ongoing support and assistance in finding employment, while

you study and when you graduate.

The study options available cover everything from roles at an

operational level to supervisory and managerial positions. You

will learn the practical skills and knowledge that employers

look for in the hospitality industry, gain a firm grasp of the basic

principles of management and their application, and possibly

advance into more supervisory and senior roles in hospitality

operations. Depending on which study option you choose,

you may also have the opportunity to complete an industry

placement, enabling you to gain workplace experience first-

hand, and direct access to ongoing employment opportunities.

* Source: RANZ and AUT Hospitality Industry Report, 2014

This pub

lication is sub

ject to chang

e witho

ut notice. Fo

r the latest version p

lease see our w

ebsite: w

ww

.ais.ac.nz

NZQA CATEGORY 1 RATED DEGREES & DIPLOMAS

Established in 1990, AIS is one of New Zealand’s largest independent degree-granting institutions offering a wide range of NZQA-approved degree, diploma and language qualifications.

We are located in central Auckland and operate from two campuses – St Helens and Asquith. Our flexible three-semester system allows students to fast-track their studies and to get a head start on their careers. We provide assistance to students on all employment issues during and after their studies – this includes arranging interviews and internships with potential employers.

We ensure that a friendly nurturing environment balances and supports our rigorous and demanding academic programmes. Students at AIS experience expert personalised education – our knowledgeable and approachable teaching faculty value personal contact with students.

We give our students everything needed to succeed and ensure that studying at AIS is a uniquely rewarding experience.

• Great value

• Individual focus

• Employment assistance

• Internships

• Fast-track programmes

• Flexible entry dates

• Scholarships and excellence awards

• Online visa processing

• Cross-credits

What AIS offers:

Our Programmes

• Master of Business Administration• Postgraduate Diploma in Business Administration

Postgraduate

• TESOLCertificates

• International Business• Tourism Management• Hospitality Management• Information Technology

Bachelor Degrees and Graduate Diplomas

• General English - Beginners to advanced• IELTS Preparation• English for Academic Purposes I (EAPI)• English for Academic Purposes II (EAPII)• Academic Bridging Class• Business English

English Language

*Subject to

Imm

igratio

n New

Zealand p

olicy.

1. SP

ECIA

L AD

MISSIO

N - Stud

ents who

do

not m

eet the entry criteria may ap

ply fo

r Special A

dm

ission and

pro

vide ad

ditio

nal inform

ation o

n emp

loym

ent and life exp

erience in supp

ort o

f their app

lication.

2. TEP

- Students w

ithout IELTS, TO

EFL, Cam

brid

ge, P

earson o

r other ap

pro

ved b

ridg

ing p

rog

ramm

e may sit the A

IS Test of Eng

lish Pro

ficiency (TEP

) to co

nfirm

their English level fo

r entry to p

rog

ramm

es (app

roved

countries o

nly).

1 year

(3 semesters)

2 years

(5-6 semesters)

3 years

(7-9 semesters)

1 year

(3 semesters)

Duration

Level 5

Level 6

Level 7

Level 7

NZQ

ALevel

2 Feb

23 May

12 Sep

2 Feb

23 May

12 Sep

2016 Intakes

Ap

plicatio

n form

+ p

asspo

rt copy

+ grad

uation

transcripts

+ IELTS results

Ap

plicatio

n form

+ p

asspo

rt copy

+ schoo

l final

transcripts

+ IELTS results

Do

cs Req

+ 12 mths p

ost-

study w

ork visa

Wo

rk Optio

ns

Wo

rk op

po

rtunities in entry-level hosp

itality po

sitions

such as hotels, reso

rts, restaurants, marketing

and sales,

custom

er service

Wo

rk op

po

rtunities in NZ’s larg

est industry - entry-level

manag

ement p

ositio

ns in hotels, reso

rts, restaurants, m

arketing and

sales, events and co

nvention centres,

foo

d and

beverag

e, roo

ms d

ivision, custo

mer service

Wo

rk op

po

rtunities in NZ’s larg

est industry -

manag

ement p

ositio

ns in hotels, reso

rts, restaurants, m

arketing and

sales, events and co

nvention centre

manag

ers, foo

d and

beverag

e manag

ement, ro

om

s d

ivision m

anagem

ent, custom

er service

Outco

mes

Bachelo

r of H

osp

itality M

anagem

ent

Graduate D

iploma in

Information Technology

or International B

usiness or Tourism

Managem

ent or Postgraduate D

iploma/

Masters at A

UT or

Otago universities

Po

stgrad

uate D

iplo

ma/M

asters at A

UT o

r Otag

o

universities

Pathw

ays

International:

$17,920

Do

mestic:

$4,865

International:

$18,920

Do

mestic:

$5,425

Fees (NZD

)

40 po

ints

50 po

ints + 10 bo

nus p

oints fo

r deg

ree

50 po

ints

Imm

igration B

enefits *

DIP

LOM

A IN

H

OSP

ITALIT

Y

OP

ER

AT

ION

S

DIP

LOM

A IN

H

OSP

ITALIT

Y

OP

ER

AT

ION

S M

AN

AG

EM

EN

T

BA

CH

ELO

R O

F H

OSP

ITALIT

Y

MA

NA

GE

ME

NT

GR

AD

UA

TE

D

IPLO

MA

IN

HO

SPITA

LITY

M

AN

AG

EM

EN

T

Qualifi

cation

Entry Requirem

ents

20hrs per w

eek o

n student visa +

full-time d

uring

semester b

reaks

20hrs per w

eek o

n student visa +

full-time d

uring

semester b

reaks + 12 m

ths po

st-study

wo

rk visa

20hrs per w

eek o

n student visa +

full-time d

uring

semester b

reaks + 12 m

ths po

st-study

wo

rk visa

International:

$17,920 (p

er 7 courses)

Do

mestic:

$4,865 (p

er 7 courses)

International:

$17,920 (p

er 7 courses)

Do

mestic:

$4,865 (p

er 7 courses)

• A

minim

um o

f 14 NC

EA

credits in each o

f 3 subjects at

Level 3, and a m

inimum

of 14 num

eracy credits at Level

1 or hig

her, and a m

inimum

of 8 literacy cred

its at Level 2 o

r higher; o

r•

(for Level 5 entry o

nly) A m

inimum

of 14 N

CE

A

numeracy cred

its at Level 1 or hig

her and 50 cred

its at Level 2 o

r abo

ve with at least 12 cred

its in each of 3

subjects, includ

ing a m

inimum

of 8 literacy cred

its at Level 2 o

r higher; o

r•

Tertiary study; o

r•

Equivalent o

verseas qualifi

cation; and

• IELTS 6.0 w

ith no b

and b

elow

5.5 / TOEFL iB

T 60 / TEP 52

with no

band

belo

w 12 (ap

pro

ved co

untries only); and

• 17 years and

over

• B

achelor d

egree at least eq

uivalent to N

ew Zealand

pass

standard

; and•

IELTS 6.0 with no

band

belo

w 5.5 / TO

EFL iBT 60 / TEP

52 w

ith no b

and b

elow

12 (app

roved

countries o

nly)•

Cand

idates w

ithout a B

achelor d

egree b

ut with an

app

rop

riate mix o

f a lesser qualifi

cation and

wo

rk exp

erience may b

e app

roved

for sp

ecial adm

ission b

y the A

cadem

ic Bo

ard

DOWNLOAD ALL THE LATEST INFORMATION ON OUR HM PROGRAMMES AND AN ENROLMENT PACK AT: www.AIS.ac.nz

DR ERWIN LOSEKOOTAcademic Head of Tourism Management Programmes

erwinl@ais.ac.nz

KAIXU SUN (EMMA) BACHELOR OF HOSPITALITY MANAGEMENT

Coming from China in 2009 to seek out overseas education, Emma is now a manager of a Columbus Coffee café in central Auckland. She manages six staff members along with all the day-to-day operations of a busy hospitality venue.

Emma completed her BHM in 2014 and credits her AIS studies as a key factor in her rapid progression from part-time barista, to supervisor and now manager.

“In the AIS programme we learned not just the theory of hospitality management – we were also given the opportunity to practise what we learned. For example, as part of our food and beverage paper, we had the option to organise a function. We had to calculate the budget, decide the menu, prepare gifts, and work with the kitchen staff to plan the menu. It was full-on, just like real life.”

When asked why Emma chose AIS, her answer comes easily. “The AIS bachelor programme

In New Zealand we certainly love our coffee and our café culture. Emma is a great example of how the simple Kiwi coffee can open doors of opportunity that you may never have imagined.

UNDERGRADUATE HM PROGRAMMES

A two-year intermediate-level qualification for students seeking to gain a firm grasp of the basic principles of management and their application, and is designed for people looking to advance into more supervisory and senior roles in hospitality operations.

All courses from DHO (L5) plus: • 3.222 Tourism and Hospitality Management• 3.223 Human Relationships in Tourism and

Hospitality• 5.202 Food and Beverage Management• 5.203 Accommodation Management• 5.204 Hospitality Strategic Management• Two elective courses, including no more than

one at Stage 1, selected from Hospitality Management, Tourism Management or International Business.

The Bachelor of Hospitality Management (BHM) is designed for students moving into a managerial role in the fast-growing hospitality sector in New Zealand or overseas. The BHM includes courses that provide a strong foundation in the key functions of management, business and leadership. Students will also acquire the skills to implement best practice across a broad range of hospitality operations.

All courses from DHOM (L6) plus: • 5.303 An Integrated Approach to Hospitality

Management• One of

5.310 Applied Hospitality Management Project or 5.336 Hospitality Management Research Project*

• and seven elective courses, including no more than two at Stage I and no less than three at Stage 3, selected from Hospitality Management, Tourism Management or International Business.

Elective courses may be chosen from the following:

• 3.220 Tourism and Hospitality Regulations• 3.221 Tourism and Hospitality Marketing• 5.205 Hospitality Facilities Management and

Design • 3.311 Events Management• 3.313 Entrepreneurship and Small Business

for Tourism and Hospitality• 3.315 Tourism and Hospitality Consumer

Behaviour• 5.301 Hospitality Industry Practice• 5.312 Resorts and Hospitality Management

The Diploma in Hospitality Operations (Level 5) is a one-year entry-level qualification focused on the practical skills and knowledge that employers look for in new employees in the hospitality industry.

• 5.101 Principles of Hospitality Management

• 5.102 Food Production Operations

• 5.103 Food and Beverage Service Operations

• 5.104 Written and Oral Communication Skills for the Hospitality Industry

• 5.105 Accounting and Finance for the Hospitality Industry

• 5.106 Business Environment for the Hospitality Industry

• 5.107 Reception and Front Office Management

5.200 DIPLOMA IN HOSPITALITY OPERATIONS MANAGEMENT (LEVEL 6)

5.300 BACHELOR OF HOSPITALITY MANAGEMENT

5.100 DIPLOMA IN HOSPITALITY OPERATIONS (LEVEL 5)

includes so many aspects of a hospitality career. We studied marketing, accounting, customer services, and employment. These are all things I need to know in my role as a manager now.”

Having studied other programmes in New Zealand when she first arrived, including foundation studies and early childhood education, Emma was pleased to learn that she could cross-credit some of her completed studies and shorten her length of time in the classroom.

“At AIS I was able to complete my studies quicker and get to work sooner. Not only that, but my studies and my work experience also helped me get a six-month internship position with Hyatt Hotels.”

With all of this under her belt in such a short period of time, Emma has only just started. She has plans next to pursue studies at the master’s level in hospitality management.

PATHWAY INTO MASTER OF INTERNATIONAL HOSPITALITY MANAGEMENT AT AUT WITH B GRADE AVERAGE

PATHWAY INTO MASTER OF INTERNATIONAL HOSPITALITY MANAGEMENT AT AUT WITH B GRADE AVERAGE

5.400 GRADUATE DIPLOMA IN HOSPITALITY MANAGEMENT LEVEL 7

5.400 GRADUATE DIPLOMA IN HOSPITALITY MANAGEMENT LEVEL 7

5.300 BACHELOR OF HOSPITALITY MANAGEMENT LEVEL 7

5.300 BACHELOR OF HOSPITALITY MANAGEMENT LEVEL 7

5.100 DIPLOMA IN HOSPITALITY OPERATIONS LEVEL 5

5.100 DIPLOMA IN HOSPITALITY OPERATIONS LEVEL 5

5.200 DIPLOMA IN HOSPITALITY OPERATIONS MANAGEMENT LEVEL 6

5.200 DIPLOMA IN HOSPITALITY OPERATIONS MANAGEMENT LEVEL 6

ONE YEAR

ONE YEAR

ONE YEAR TWO YEARS THREE YEARS

POSSIBLE ENTRY PATHWAY VIA EAPI/II

POSSIBLE ENTRY PATHWAY VIA EAPI/II

FAST-TRACK VS REGULAR PATHWAY

REGULAR PATHWAY

FAST-TRACK PATHWAY

By taking on a more intensive study schedule, students can choose to fast-track their studies and shorten their study period by up to two semesters.

nationalities represented in the AIS student body

200,000Over $200,000 in scholarships available

GRADUATE DIPLOMA IN HM

The Graduate Diploma in Hospitality Management (GDHM) is designed for graduates of a bachelor’s degree or similar qualification in a discipline other than hospitality management who wish to gain the knowledge necessary to pursue a career in the hospitality sector.

• 5.101 Principles of Hospitality Management• 5.204 Hospitality Strategic Management• 5.303 Integrated Approach to Hospitality

Management• 5.398 Hospitality Internship Project• one of

5.105 Accounting and Finance for the Hospitality Industry 3.223 Human Relationships in Tourism and Hospitality 5.202 Food and Beverage Management 5.203 Accommodation Management

5.400 GRADUATE DIPLOMA IN HOSPITALITY MANAGEMENT

5.205 Hospitality Facilities Management and Design 5.221 Tourism and Hospitality Marketing

• and one of 3.311 Events Management 3.313 Entrepreneurship and Small Business for Tourism and Hospitality 3.315 Tourism and Hospitality Consumer Behaviour 5.302 International Food and Beverage Management 5.312 Resorts and Hospitality Management

Note: Cross-credits are not available in the GDHM. Students with prior studies in a subject will be given the opportunity to broaden their knowledge base by taking other courses at the appropriate level.Note: Not all courses for the BHM and GDHM

are offered every semester.