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How The Best Leaders Inspire Their Teams To Greatness Presented By Colin Hiles

How The Best Leaders Inspire Their Teams To Greatness

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How The Best Leaders Inspire Their Teams To Greatness by Colin Hiles

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Page 1: How The Best Leaders Inspire Their Teams To Greatness

How  The  Best  Leaders  Inspire  Their  Teams    

To  Greatness  

Presented  By  Colin  Hiles  

Page 2: How The Best Leaders Inspire Their Teams To Greatness

You  Are  One  Of  Them…  Which  One  Is  It?  

Analytical - logical

Driver – results focused

Preoccupied with SEX and Alcohol!

Amiable - people people

Page 3: How The Best Leaders Inspire Their Teams To Greatness

3  

Today’s  Objec<ves  

Page 4: How The Best Leaders Inspire Their Teams To Greatness

Making  A  Difference  

1.  Among  all  your  day  to  day  ac<vi<es,  when  was  the  last  <me  you  sat  down  and  really  though  about  your  reputa<on?    

2.  What  are  your  profound  strengths?  

3.  What  has  been  your  goal  as  a  leader:  to  be  “good  enough”  to  get  the  job  done,  or  to  be  extraordinary?    

Page 5: How The Best Leaders Inspire Their Teams To Greatness

Cultural Expectations

Leadership  Impact  on  Business  Results  

Infrastructure/ Management Structure Policies Competencies Measurement Strategy Planning

Organisational Results

Activities

Competencies

Leadership

Page 6: How The Best Leaders Inspire Their Teams To Greatness

Leadership  

What  does  effec<ve  leadership  impact?    

Page 7: How The Best Leaders Inspire Their Teams To Greatness

•  Two  years  researching  the  impact  of  leadership  performance  and  the  key  behaviors  that  great  leaders  demonstrate  

•  Compiled  a  data  set  of  200,000  evalua<ons  on  20,000  leaders  

•  Contrasted  the  highest  performing  10%  to  the  lowest  performing  10%  

•  The  approach:  Lead  with  the  data  •  The  result:    New  insights  that  change  the  way  we  think  

about  leadership  development  fundamentally    

Extraordinary  Leadership  

Page 8: How The Best Leaders Inspire Their Teams To Greatness

A  powerful,  ground-­‐breaking  approach  for  moving  leaders  from  “good  to  great.”      

The  Extraordinary  Leadership  Programme  

Page 9: How The Best Leaders Inspire Their Teams To Greatness

Leadership  and  Employee  Turnover  Average  Percent  Turno

ver  

Poor  Leaders                  Good  Leaders                Great  Leaders  

9  

14  

19  

0  2  4  6  8  

10  12  14  16  18  20  

Bottom 30%   Middle 60%   Top 10%  

Extraordinary  leaders  are  much  beZer  at  holding  on  to  their  people.  

Page 10: How The Best Leaders Inspire Their Teams To Greatness

Leadership  and  Customer  Sa<sfac<on  Pe

rcep

?on

s  of  Customer  Sa?

sfac?on

 (percen?

le)  

The  most  effec<ve  leaders  create  sa<sfied  customers.  

Poor  Leaders                  Good  Leaders                      Great  Leaders  

Page 11: How The Best Leaders Inspire Their Teams To Greatness

Net  In

come  

More  effec<ve  leaders  generate  more  profit.    

Results  from  a  large  mortgage  bank  

Leadership  Effec?veness  

Leadership  and  Net  Income  

Page 12: How The Best Leaders Inspire Their Teams To Greatness

90  80  70  60  50  40  30  20  10  

90th  -­‐  100th  

80th  -­‐8

9th  

70th  -­‐  79th  

60th  -­‐  69th  

50th  -­‐  59th  

40th  -­‐  49th  

30th  -­‐  39th  

20th  -­‐  29th  

10th  -­‐  19th  

1st  -­‐  9th  

Results  from  a  large  technology  company  Leadership  Effec?veness  Percen?le  

Poor  Leaders  Create  

Dissa?sfac?on  

Good  Leaders    Have  an    

Adequate  Impact    

Great  Leaders  Make  a  Great  Difference  

Employee  Engagem

ent/Co

mmitmen

t   Percen?le  

Employee  Engagement  and  Commitment  

Page 13: How The Best Leaders Inspire Their Teams To Greatness

The  Leadership  Tent  

Page 14: How The Best Leaders Inspire Their Teams To Greatness

Differen<a<ng  Competencies  

Leading  Change  

• Develops  Strategic  Perspec<ves    • Champions  Change    • Connects  the  Group  to  the  Outside  World  

Character  • Displays  High  Integrity  and  Honesty  

Interpersonal  Skills  

• Communicates  Powerfully  and  Prolifically  

• Inspires  and  Mo<vates  Others  to  High  Performance    

• Builds  Rela<onships  • Develops  Others  • Collabora<on  and  Teamwork    

Focus  on  Results  

• Drives  for  Results    • Establishes  Stretch  Goals  • Takes  Ini<a<ve  

Personal  Capability    

•  Technical/Professional  Exper<se  •  Solves  Problems  and  Analyses  Issues  •  Innovates  •  Prac<ces  Self-­‐Development  

Page 15: How The Best Leaders Inspire Their Teams To Greatness

The  Difference  That  Makes  The  Difference  

•  What  competency  is  the  most  powerful  predictor  of  a  leader  being  extraordinary?  

•  What’s  the  most  requested  competency  area  of  focus  by  the  360  survey  respondents?  

•  What’s  the  most  influen<al  competency  on  employee  engagement?        

Page 16: How The Best Leaders Inspire Their Teams To Greatness

Differen<a<ng  Competencies  

Leading  Change  

• Develops  Strategic  Perspec<ves    • Champions  Change    • Connects  the  Group  to  the  Outside  World  

Character  • Displays  High  Integrity  and  Honesty  

Interpersonal  Skills  

• Communicates  Powerfully  and  Prolifically  

• Inspires  and  Mo<vates  Others  to  High  Performance    

• Builds  Rela<onships  • Develops  Others  • Collabora<on  and  Teamwork    

Focus  on  Results  

• Drives  for  Results    • Establishes  Stretch  Goals  • Takes  Ini<a<ve  

Personal  Capability    

•  Technical/Professional  Exper<se  •  Solves  Problems  and  Analyses  Issues  •  Innovates  •  Prac<ces  Self-­‐Development  

Page 17: How The Best Leaders Inspire Their Teams To Greatness

Displays High Integrity and Honesty Technical/ Professional Expertise

Takes Initiative Drives for Results

Connects to the Outside World Solves Problems/Analyzes Issues

Champions Change Develops Strategic Perspective

Establishes Stretch Goals Innovates

Builds Relationships Develops Others

Communicates Powerfully Collaboration and Teamwork Practices Self-Development

Inspires and Motivates Others

Mean  Scores  for  the  16  Differen<a<ng    Competencies  

Page 18: How The Best Leaders Inspire Their Teams To Greatness

Inspiring  Leader  

The  Inspiring  Leader  

Unlocking  The  Secrets  Of    How  Extraordinary  Leaders  Mo<vate    

Page 19: How The Best Leaders Inspire Their Teams To Greatness

Percep?ons  of  you  are  others’  reality.  

Page 20: How The Best Leaders Inspire Their Teams To Greatness

Trait  B  Trait  E  

Trait  F   Trait  A  

Trait  D   Trait  C  

How  people  ought  to  evaluate  us  

Trait  B  Trait  E  

Trait  A  

Trait  D   Trait  C  

Impression  

Trait F

How  people  really    evaluate  us  

Impression  

Percep<ons  

Page 21: How The Best Leaders Inspire Their Teams To Greatness

Spot  The  F’s    

Peak  performance  is  the  result  of  laser  like    focus,  adop<ng  a  fizzy  of  certainty  and    opera<ng  from  maps  that  guide  us  towards    the  achievement  of  our  desired  outcomes    

Page 22: How The Best Leaders Inspire Their Teams To Greatness

Three  different  skill  sets:  

(B)  Results  Focus  

(C)  Inspires  Others  

(A)    Technical  Professional    Exper<se    

Page 23: How The Best Leaders Inspire Their Teams To Greatness

(A)    Technical  Professional    Exper<se    

If  this  is  a  moderate  strength...  

the  probability  of  being  an  extraordinary  leader:  

Impact  of  Analy<cal/Technical  Alone  

(B)  Results  Focus  

(C)  Inspires  Others  

but  this  isn’t...   and  this  isn’t...                              

   .9%    

Page 24: How The Best Leaders Inspire Their Teams To Greatness

Impact  of  Results  Alone  

(B)  Results  Focused  

(C)  Inspires  Others  

If  this  is  a  not  a  strength...  

the  probability  of  being  an  extraordinary  leader:      

but  this  is...   and  this  isn’t...                              

     .8%    

(A)    Technical  Professional    Exper<se    

Page 25: How The Best Leaders Inspire Their Teams To Greatness

Impact  of  Inspiring  Alone  

(B)  Results  

(C)  Inspires  Others  

If  this  is  a  not  a  moderate  strength...  

the  probability  of  being  an  extraordinary  leader:  

and  this  is  not...   but  this  is...                              

1.1%    

(A)    Technical  Professional    Exper<se    

Page 26: How The Best Leaders Inspire Their Teams To Greatness

(A)    Technical  Professional    Exper<se    

(B)  Results  

(C)  Inspires  Others  

The  Addi<on  of  “Inspires”  Makes  a  Big  Difference    

77%!  the  probability  of  being  an  extraordinary  leader:  If  all  three  are  moderate  strengths…  

Page 27: How The Best Leaders Inspire Their Teams To Greatness

Displays High Integrity and Honesty Technical/ Professional Expertise

Takes Initiative Drives for Results

Connects to the Outside World Solves Problems/Analyzes Issues

Champions Change Develops Strategic Perspective

Establishes Stretch Goals Innovates

Builds Relationships Develops Others

Communicates Powerfully Collaboration and Teamwork Practices Self-Development

Inspires and Motivates Others

Mean  Scores  for  the  16  Differen<a<ng    Competencies  

Page 28: How The Best Leaders Inspire Their Teams To Greatness

What  Does  Performance  Improvement  Mean  To  Most  People?  

Page 29: How The Best Leaders Inspire Their Teams To Greatness
Page 30: How The Best Leaders Inspire Their Teams To Greatness

How  to  be  Inspiring  

30  

Using    Emo<ons   Establishes  

Stretch  Goals  

Clear  Vision  and  Direc<on  

Being  Collabora<ve    and  a  Good  

Team  Player  

Develops    Others  

Communicates  Powerfully  and  Prolifically  

Role  Model  

Champions  Change  

Takes  Ini<a<ve  

Fostering  Innova<on  

Inspires    and  

Mo<vates    Others  

Page 31: How The Best Leaders Inspire Their Teams To Greatness

Building  Your  Toolkit    

Page 32: How The Best Leaders Inspire Their Teams To Greatness

32  

Using    Emo<ons   Establishes  

Stretch  Goals  

Clear  Vision  and  Direc<on  

Being  Collabora<ve    and  a  Good  

Team  Player  

Develops    Others  

Communicates  Powerfully  and  Prolifically  

Role  Model  

Champions  Change  

Takes  Ini<a<ve  

Fostering  Innova<on  

Inspires    and  

Mo<vates    Others  

Clear  Vision  And  Direc<on  

Page 33: How The Best Leaders Inspire Their Teams To Greatness

Heading  True  North  

Page 34: How The Best Leaders Inspire Their Teams To Greatness

Vision

Tactics

1.Purpose

2.Mission

3.Values & Beliefs

Strategy

A  great  vision  is  composed  of  three  basic  parts:  

What  Exactly  is  a  Vision?  

Page 35: How The Best Leaders Inspire Their Teams To Greatness
Page 36: How The Best Leaders Inspire Their Teams To Greatness

36  

Using    Emo<ons   Establishes  

Stretch  Goals  

Clear  Vision  and  Direc<on  

Being  Collabora<ve    and  a  Good  

Team  Player  

Develops    Others  

Communicates  Powerfully  and  Prolifically  

Role  Model  

Champions  Change  

Takes  Ini<a<ve  

Fostering  Innova<on  

Inspires    and  

Mo<vates    Others  

Role  Model  

Page 37: How The Best Leaders Inspire Their Teams To Greatness

To  raise  human  awareness  globally  so  more  people  can  experience  the  enjoyment  that  comes  

from  tapping  their  strengths  and  passions  in  service  of  the  greater  good  of  mankind      

To  remind  people  who  they  really  are  and  inspire  them  to  be  it  

1.   Humility    -­‐  I  stay  open  to  not  being  perfect  

2.   Empathy  –  I  listen  twice  as  much  as  I  talk  (I  was  given  two  ears  and  one  mouth)  

3.  Respect  –  I  remind  myself  every  individual  is  unique  and  their  own  best  expert  

4.  Caring    –  My  concern  is  for  others  learning  more  than  my  own  performance  

Purpose  

Mission

 Value

s  

My  Personal  Vision  

Page 38: How The Best Leaders Inspire Their Teams To Greatness

Business  Card  Iden<ty  

Page 39: How The Best Leaders Inspire Their Teams To Greatness

39  

Using    Emo<ons   Establishes  

Stretch  Goals  

Clear  Vision  and  Direc<on  

Being  Collabora<ve    and  a  Good  

Team  Player  

Develops    Others  

Communicates  Powerfully  and  Prolifically  

Role  Model  

Champions  Change  

Takes  Ini<a<ve  

Fostering  Innova<on  

Inspires    and  

Mo<vates    Others  

Using  Emo<on  

Page 40: How The Best Leaders Inspire Their Teams To Greatness

What are the attributes make the difference? & characteristics that

AXtude  

(EQ)  

Knowledge  

(IQ)  Skill  

Page 41: How The Best Leaders Inspire Their Teams To Greatness

The  BIG  ques<on  

How  am  I  being?  

Page 42: How The Best Leaders Inspire Their Teams To Greatness

10

10 F E E L I N G S

BEHAVIOR RESULT

Emo<ons  

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43  

E   R   O  

Choosing  Your  Response  

Page 44: How The Best Leaders Inspire Their Teams To Greatness

•  Prepara<on/  Deciding  in  advance    •  Management  Techniques  

–  Breathing  –  Act  as  if  

•  Remove  the  Cause  

–  Beliefs  –  Visualisa?on  and  Self  Talk  

Managing  Your  Emo<ons  

Page 45: How The Best Leaders Inspire Their Teams To Greatness

Making  A  Difference  

1.  Among  all  your  day  to  day  ac<vi<es,  when  was  the  last  <me  you  sat  down  and  really  though  about  your  reputa<on?    

2.  What  are  your  profound  strengths?  

3.  What  has  been  your  goal  as  a  leader:  to  be  “good  enough”  to  get  the  job  done,  or  to  be  extraordinary?    

Page 46: How The Best Leaders Inspire Their Teams To Greatness

The  Power  Of  Three  

       What  will  I  stop  doing?  

       What  will  I  start  doing?  

       What  will  I  con?nue  doing?  

Page 47: How The Best Leaders Inspire Their Teams To Greatness

Contact  Details  For  Colin  Hiles    

[email protected]