HƯỚNG DẪN ỨNG DỤNG DONGA MOBILE BANKING su dung... · – Điện thoại của khách hàng đã cài Ứng dụng Mobile ... xuất phát từ số điện thoại đăng

Hng dn s dng ng dng DongA Mobile Banking Trang 1/31

Ngn hng ng Hi s: 130 Phan ng Lu Phng 3, Qun Ph Nhun, Tp.HCM Tel: (84-8) 3995 1483 Fax: (84-8) 3995 1614 SWIFT: EACBVNVX www.dongabank.com.vn

HNG DN NG DNG DONGA MOBILE BANKING 1. GII THIU: DongA Mobile Banking l ng dng mi ca Ngn Hng ng in T c

ci t trn cc in thoi di ng c h tr Java gip khch hng d dng thc hin cc giao dch

ti chnh mi lc mi ni.

1.1. iu kin s dng Mobile Banking:

Khch hng c ti khon th m ti DongA Bank.

Khch hng c ng k s dng SMS Banking hoc Mobile Banking

Khch hng dng mng in thoi di ng GSM (MobiFone, VinaPhone, Viettel,

Vietnamobile v Beeline)

Ghi ch: Mng Vietnamobile v Beeline hin ti mi trin khai cho u s 8149.

Khch hng c ng k s dng Th Xc Thc xc thc cc giao dch ti chnh (i vi

phng thc kt ni GPRS/ WIFI)

in thoi ca khch hng ci ng dng Mobile Banking ca DAB

1.2. Phng thc truyn d liu:

Theo chun SMS

Theo chun GPRS (xc thc qua Th Xc Thc)

Tch hp ng dng Mobile Banking trn SIM in thoi di ng (trin khai sau)

1.3. c im ca ng dng:

Giao din thn thin, d dng (tng t giao din Internet Banking)

ng dng khng lu mt m (password)

Cc lnh, giao dch gi i, nhn v c m ha m bo tnh an ninh, bo mt.

1.4. Ci t ng dng:

Download trn website chnh ca DongA Bank (www.dongabank.com.vn), website Internet

Banking (https://ebanking.dongabank.com.vn)



Ci t qua tin nhn MMS (tng t nh vic ti nhc chung, hnh nh bng tin nhn MMS)

son tin nhn theo c php gi n s 1900545464 hoc 8149 ti ng dng DongA Mobile

Banking v in thoi di ng

C php: DABMB (Dnh cho tt c cc dng in thoi dng chung nh SamSung, Nokia,

LG, Sony Ericsson....)

C php: DABMB WM (Dnh cho cc dng in thoi h tr h iu hnh Windows Mobile

5.0 tr v sau)

C php: DABMB MOTO (Dnh cho in thoi Motorola)

Ci t qua wap: Trong mc Browser trn in thoi di ng khch hng c th nhp 1 trong

2 ng link sau:

Nhp ng link: http://mb.dongabank.com.vn/caidat hoc

Nhp ng link: http://mb.dongabank.com.vn. Mn hnh tip theo hin th link: "Cai dat ung

dung DongA Mobile Banking" Khch hng click vo link ny (tng ng vi vic vo trc

tip link http://mb.dongabank.com.vn/caidat) khch hng ci t phin bn tng ng vo

in thoi.

2. QUY CHUN CHUNG

Cc nt chc nng trn mn hnh Mobile Banking:

+ Chon: dng chn Dch v/ Nh cung cp/ Mnh gi/...

+ Tiep tuc: chuyn sang bc k tip ca giao dch ang thc hin

+ Tro ve: quay v mn hnh Menu trc

+ Thoat: ng ng dng Mobile Banking

Mn hnh: c cc loi mn hnh

+ Mn hnh chn: Khch hng chn mt trong nhiu ty chn ca dch v ang thc hin

v bm Chon chuyn sang bc k tip.

+ Mn hnh nhp d liu: Khch hng nhp thng tin (s ti khon, s tin giao dch,...)

vo cc text, bm Tiep tuc sang bc k tip



+ Mn hnh Nhp Mt m: lun lun bc cui cng trc khi giao dch chnh thc

c thc hin. Lu : Sau mi mn hnh Nhp mt m, ty theo loi my in thoi di

ng s c cu thng bo xc nhn vic gi tin n tng i 1900 545464 hoc 8149 --->

bm Yes tip tc giao dch. (V d: Send a message to 1900545464; ...want to send a

message to 1900545464..may cost you money. Do you want to allow this?;...)

Lu : i vi cc loi giao dch c nhiu i tc (nh thanh ton trc tuyn, np tin in

t, thanh ton ha n): khi ng hp tc thm i tc no, s cp nht thm tn i tc

trong menu chn nh cung cp ca tng dch v

3. HNG DN NG K, KCH HOT

3.1. Mt s trng thi Sim in thoi v ng dng DongA Mobile Banking trong qu trnh ng k

3.1.1. Trng thi Sim (S in thoi) s dng:

ST cha ng k dch v SMS Banking hoc Mobile Banking

ST ang s dng dch v SMS Banking

3.1.2. Trng thi ca ng dng Mobile Banking

Va c ci t, cha kch hot (active) dch v Mobile Banking: mn hnh MB u tin

lun l mn hnh ng k s dng Mobile Banking (chn phng thc kt ni d liu).

c ci t, c kch hot (active) dch v Mobile Banking: nu m ng dng, khch

hng c th thy ngay c menu dch v Mobile Banking.

3.2. Chi tit:

Trng hp in thoi cha ci ng dng MB

in thoi va c ci ng dng nhng cha

kch hot MB

in thoi kch hot ng dng MB

S in thoi cha ng k SMS/ MB

- Ci ng dng cho in thoi - ng k dch v SMS/MB ti CN/PGD ca DAB - DAB gi mt m ban u qua SMS v KH i mt m mi theo c php quy nh. - Dng mt m SMS mi

- ng k dch v SMS/ MB ti CN/PGD ca DAB v i mt m theo c php quy nh. - Dng mt m SMS mi ng k dch v MB trn ng dng (kch hot

-ng k dch v SMS/MB ti CN/PGD ca DAB v i mt m theo c php quy nh. - Dng mt m SMS mi ng k dch v MB trn ng dng (kch hot



Trng hp in thoi cha ci ng dng MB

in thoi va c ci ng dng nhng cha

kch hot MB

in thoi kch hot ng dng MB

ng k dch v MB trn ng dng (kch hot ng dng v m ha theo mt m mi)

ng dng v m ha mt m mi)

ng dng v m ha theo mt m mi)

S in thoi ang dng SMS Banking /MB

- Ci ng dng cho in thoi - Dng mt m SMS ng k dch v MB trn ng dng (kch hot ng dng)

- Dng mt m SMS ng k dch v MB trn ng dng (kch hot ng dng)

- Khng cn ng k ti CN/PGD ca DAB - ng k dch v MB ti Menu Tin ch

3.3. Cc trng hp khch hng cn i mt m trc khi kch hot Mobile Banking:

Khch hng cha tng s dng SMS Banking v mi ng k Mobile Banking ti quy giao

dch.

Khch hng qun mt m SMS Banking v yu cu reset li mt m.

C php i mt m qua SMS Banking: DAB MM [Mt m c] [Mt m mi]

3.4. Mt s lu i vi khch hng s dng DongA Mobile Banking

Ngay khi khch hng ng k thnh cng ng dng DongA Mobile Banking, mi yu cu

xut pht t s in thoi ng k Mobile Banking gi n tng i 1900545464 hoc 8149

v ngc li s c m ha m bo an ninh.

Mi giao dch xut pht t s in thoi ng k thnh cng v thc hin trn DongA

Mobile Banking s c DAB phn hi ngay trn ng dng.

Cc thng bo t DAB (Thng bo thay i s d; M xc thc giao dch Internet Banking;

Thu ph 9,900 hng thng; Thu ph thng nin th a nng; Thng bo thanh ton t ng

tin in, Nc, in thoi, Internet;...) vn s c gi bng SMS nh trc.

C mt s trng hp giao dch thc hin trn DongA Mobile Banking nhng thng tin phn

hi t DAB di dng SMS trong Inbox ca in thoi. Tin nhn ny khng th xem c do

b m ha ---> Khch hng c th thc hin li giao dch vo lc khc hoc chuyn sang

giao dch bng SMS Banking, Internet Banking.



4. MN HNH DONGA MOBILE BANKING

4.1. ng k kch hot (i vi in thoi ci ng dng DongA Mobile Banking) Trng hp 1: Khch hng dng mt m SMS Banking/ S TD (nu c) ng k Mobile

Banking

Trng hp 2: Khch hng ng k thnh cng MB (trn mt in thoi khc kch

hot ng dng) & in thoi c kch hot ng dng: khch hng s nhn thy Menu

chnh ngay khi m ng dng DongA Mobile Banking. Khch hng ch cn nhp ng mt m

SMS ca mnh cho mi giao dch thc hin.

Trng hp 3: Khch hng cha ng k SMS Banking - in thoi ci ng dng cha

c kch hot MB/ kch hot MB, khch hng s nhn c phn hi t DAB (ni dung

Help) qua SMS nu nhp liu vo nhp mt m.

b) Kt ni SMS

DONGA MOBILE BANKING

Tra cuu so du Liet ke giao dichChuyen khoanMua the tra truoc Th.toan truc tuyen Nap tien dien tuTh.toan hoa don Khoa/ Mo khoa TK Hop thu den Doi mat ma Tien ich

Chon Thoat

1 2

DK UNG DUNG

Ngan hang Dong A xin kinh chao quy khach. Vui long chon hinh thuc ket noi de dang ky va su dung ung dung. De thay doi quy khach vao Tien ich

Chon hinh thuc ket noi:SMSGPRS/WIFI

Dang ky Thoat

DK UNG DUNG

Ung dung dang dung SMS de de ket noi du lieu.Vui long nhap Mat ma SMS Banking de dang ky ung dung

Nhap mat ma

Gui den tong dai so:8149

Dang ky Tro ve

1900545464

DK UNG DUNG

[12/11/2009 10:20]

Dang ky ung dung thanh cong.

Tiep tuc Tro ve

******

b) Kt ni GPRS/ WIFI



3

4.2. Tra cu s d

4.3. Lit k giao dch a) Kt ni SMS: Tra cu c 3 giao dch gn nht



b) Kt ni GPRS/WIFI: Tra cu c chi tit 10 giao dch gn nht.


Tra cuu so duLiet ke giao dich Chuyen khoan Mua the tra truoc Th.toan truc tuyen Nap tien dien tuTh.toan hoa don Khoa/ Mo khoa TK Hop thu den Doi mat ma Tien ich

Chon Thoat

21

LK GIAO DICH

Nhap Mat ma:

Tiep tuc Tro ve

LK GIAO DICH [12/11/2009 12:00] 1. 12/11/09 11:36, C/Khoan tu TK The den TK-0101123456 NGUYEN VAN A (TRA TIEN): -100,0002. 10/11/09 08:09, nhan tien chuyen khoan tu TK-0102456789 LE THI B: +200,0003. 05/11/09 09:15, Nhap lai vao TK The: - 54,0004. xxx.

Thoat Tro ve

4.4. Chuyn khon a) Kt ni SMS




Tra cuu so du Liet ke giao dichChuyen khoan Mua the tra truoc Th.toan truc tuyen Nap tien dien tuTh.toan hoa don Khoa/ Mo khoa TK Hop thu den Doi mat ma Tien ich

Chon Thoat

1 2

3

4

CHUYEN KHOAN

Tai khoan/ So the nhan

So tien (VND):

Ghi chu giao dich:

Tiep tuc Tro ve

0101001122

500,000

CHUYEN KHOAN

Quy khach muon chuyen 500,000 VND cho tai khoan 0101001122

Nhap Mat ma:

Tiep tuc Tro ve

CHUYEN KHOAN

[12/11/2009 12:00]

CK 500,000 VND cho TK 0101001122 [Nguyen Van A]. Vui long nhan xac thuc trong 10 phut de hoan tat giao dich.

Xac thuc Tro ve

CHUYEN KHOAN

[12/11/2009 12:01]

Giao dich thanh cong. Quy khach vua CK 500,000 VND cho TK 0101001122 [Nguyen Van A].

Thoat Tro ve

Tra tien mua hang

b) Kt ni GPRS/ WIFI



1 2

3

CHUYEN KHOAN

Tai khoan/ So the nhan

So tien (VND):

Ghi chu giao dich:

Tiep tuc Tro ve

0101001122

500,000

CHUYEN KHOAN

Quy khach muon chuyen 500,000 VND cho tai khoan 0101001122. Vui long

Nhap Mat ma:

Tiep tuc Tro ve

CHUYEN KHOAN [12/11/2009 14:45]CK 500,000 VND cho TK 0101001122 [Nguyen Van A]. Vui long nhap ma xac thuc theo vi tri 2 o so 1E, 6C tren The Xac Thuc trong 10 phut de hoan tat giao dich Nhap vi tri o 1E:

Nhap vi tri o 6C

Xac thuc Tro ve

CHUYEN KHOAN

[12/11/2009 14:46]

Giao dich thanh cong. Quy khach vua CK 500,000 VND cho TK 0101001122 [Nguyen Van A].

Thoat Tro ve

******

4

3


Tra cuu so du Liet ke giao dichChuyen khoanMua the tra truoc Th.toan truc tuyen Nap tien dien tuTh.toan hoa don Khoa/ Mo khoa TK Hop thu den (0/1) Doi mat ma Tien ich

Chon Thoat

Tra tien mua hang

4.5. Mua th tr trc: a) Kt ni SMS



3

6

b) Kt ni GPRS/ WIFI



3

63



Mn hnh kt qu mua th tr trc khc: Internet Card in thoi tr trc Phone & Internet Card

4.5. Lit k mua th tr trc:

3



Notes: - Lit k mua th thng qua phng thc kt ni SMS: lit k 01 giao dch gn nht - Lit k mua th thng qua phng thc kt ni GPRS/WIFI: lit k 10 giao dch gn nht.

4.6. Thanh ton trc tuyn: Khch hng va hon tt t hng trn website bn hng v chn

Thanh ton qua SMS Banking/Mobile Banking, DAB hin ngay mn hnh thng bo n hng cn thanh ton (mn hnh 1 ca Trng hp 1) v c 2 trng hp xy ra:

4.6.1. Trng hp 1: Khch hng ng thanh ton n hng ngay a) Khch hng ang m ng dng v nhp ng mt m cho mt giao dch trc

V d: Khch hng va hon tt mua hng trn website http://www.hlink.vn ca H Linh v chn

thanh ton bng th ng qua SMS/ Moblie Banking cho n hng HLS4325.

b) Khch hng ng mn hnh ng dng; hoc ang m ng dng nhng cha thc

hin mt giao dch; hoc cha nhp ng mt m cho mt giao dch V d: Khch hng va hon tt mua hng trn website http://www.hlink.vn ca H Linh v chn thanh ton bng th ng qua SMS/ Moblie Banking cho n hng HLS4325.

4.6.2. Trng hp 2: Khch hng thanh ton n hng vo thi im khc



V d: Thanh ton n hng s HLS4325 ca H Linh.

a) Kt ni SMS


Tra cuu so duLiet ke giao dichChuyen khoanMua the tra truocTh.toan truc tuyenNap tien dien tuTh.toan hoa donKhoa/ Mo khoa TKHop thu denDoi mat maTien ich

Chon Thoat

TT TRUC TUYENHA LINH

[24/05/2010 13:10]

Thanh toan 29,370 VND cho don hang HLS4325Vui long xac thuc trong 10 phut de hoan tat giao dich

Xac thuc Tro ve


Nhap ma don hang

Tiep tuc Tro ve


Quy khach muon thanh toan cho Ma don hang HLS4325.

Nhap mat ma

Tiep tuc Tro ve

HLS4325


[24/05/2010 13:15]

Quy khach da thanh toan 29,370 VND cho don hang HLS4325

Thoat Tro ve

1 2

3

45

TT TRUC TUYENHa LinhVNSuperMarkLac VietESCNhac Cua TuiPayportDNAFiboVinaPrepaidOnePayVASCPAYOOVNG Corporation

Chon Tro ve

b) Kt ni GPRS/ WIFI



45

1 2


Tra cuu so duLiet ke giao dichChuyen khoanMua the tra truocTh.toan truc tuyenNap tien dien tuTh.toan hoa donKhoa/ Mo khoa TKHop thu denDoi mat maTien ich

Chon Thoat

TT TRUC TUYENHa LinhVNSuperMarkLac VietESCNhac Cua TuiPayportDNAFiboVinaPrepaidOnePayVASCPAYOOVNG Corporation

Chon Tro ve


Nhap ma don hang

Tiep tuc Tro ve

HLS4325


Quy khach muon thanh toan cho ma hang HLS4325. Vui long

Nhap Mat ma:

Tiep tuc Tro ve


Thanh toan 29,370 VND cho don hang HLS4325Vui long nhap ma xac thuc theo vi tri

2 o so C4, F6 tren The Xac Thuc trong 10 phut de hoan tat giao dich. Nhap vi tri o C4

Nhap vi tri o F6

Xac thuc Tro ve


[24/05/2010 13:15]

Quy khach da thanh toan 29,370 VND cho don hang HLS4325

Thoat Tro ve

4.7. Thanh ton ho n a) Kt ni SMS





Chon Thoat

TT HOA DON

Dien InternetNuoc Dien thoai di dong Hoc phi Dien thoai co dinh DT co dinh & Internet

Chon Tro ve

TT HOA DON DIEN

[27/02/2009 21:12]

Thanh toan 185,000 VND tien dien ky 1,2/2009 cua Nguyen Van A. Vui long bam Xac thuc trong 10 phut de hoan tat giao dich.

Xac thuc Tro ve

TT HOA DON DIEN

Quy khach muon thanh toan tien dien cho hoa don PE060012345656 Nhap Mat ma:

******

Tiep tuc Tro ve

TT HOA DON - DIEN

[27/02/2009 21:12]

Quy khach da thanh toan 185,000 VND tien dien ky 1,2/2009 cua Nguyen Van A.

Thoat Tro ve

1

5

TT HOA DON

Thanh toan Liet ke thanh toan

Chon Tro ve

2

TT HOA DON DIEN

Ma khach hang:

Tiep tuc Tro ve

PE060012345656

TT HOA DON - DIEN

Dien - TP.HCM

Chon Tro ve

4

7

b) Kt ni GPRS/ WIFI



1

3

5

TT HOA DON

Thanh toan Liet ke thanh toan

Chon Tro ve

2

6

4

7



Chon Thoat

TT HOA DON

Dien InternetNuoc Dien thoai di dong Hoc phiDien thoai co dinh

DT co dinh & Internet

Chon Tro ve

TT HOA DON - DIEN

Dien - TP.HCM

Chon Tro ve

TT HOA DON DIEN

Ma khach hang:

Tiep tuc Tro ve

PE060012345656

TT HOA DON DIEN

Quy khach muon thanh toan tien dien cho hoa don PE060012345656

Nhap mat ma

Tiep tuc Tro ve

XAC THUC TT HOA DON DIEN

[27/02/2009 21:12]Thanh toan 185,000 VND tien dien ky 1,2/2009 cua Nguyen Van A. Vui long nhap ma xac thuc theo vi tri 2 o so C4, F6 tren The Xac Thuc trong 10 phut de hoan tat giao dich. Nhap vi tri o C4

Nhap vi tri o F6

Xac thuc Tro ve

TT HOA DON - DIEN

[27/02/2009 21:12]

Quy khach da thanh toan 185,000 VND tien dien ky 1,2/2009 cua Nguyen Van A. Cam on quy khach da su dung dich vu cua DAB!

Thoat Tro ve

c). Lit k thanh ton ha n: Mn hnh lit k thanh ton ha n thng qua kt ni GPRS/WIFI (10 giao dch gn nht)



3

Notes: - Lit k thanh ton ha n thng qua kt ni SMS: lit k 01 giao dch gn nht - Lit k thanh ton ha n thng qua kt ni GPRS/WIFI: lit k10 giao dch gn nht

4.8. Np tin in t: V d: Np 100.000 VND cho thu bao di ng tr trc 0913123456 ca VinaPhone

a) Kt ni SMS



3

6

b) Kt ni GPRS/ WIFI



3

6

c). Lit k np tin in t: Mn hnh minh ha lit k giao dch np tin in t thng qua kt ni GPRS/WIFI ( 10 giao dch gn nht)



3 Notes: - Lit k np tin thng qua kt ni SMS: lit k 01 giao dch gn nht - Lit k np tin thng qua kt ni GPRS/WIFI: lit k 10 giao dch gn nht

4.9. Kha/ M kha ti khon Th: 4.9.1. Kha ti khon Th



4.9.2. M kho Ti khon Th:



4.10. Hp th n (X/Y): X: S tin nhn cha c.

Y: Tng s tin nhn trong Hp th n. S tin ti a lu trong Hp th n: 10 tin.

Ngy /thng nm & Gi/pht hin th trn mi ni dung tin nhn theo ch Ngy - gi trn

in thoi di ng c ci t, khng phi l ngy gi do h thng ng ghi nhn.


Tra cuu so du Liet ke giao dichChuyen khoanMua the tra truoc Th.toan truc tuyen Nap tien dien tu Th.toan hoa don Khoa/ Mo khoa TKHop thu den (2/4) Doi mat maTien ich

Chon Thoat

HOP THU DEN

Thanh toan 120,000 VND cho

TK 0101002233 da thay doiTK 0101002233 da thay doiNap 100,000 VND vao TK

Xem Tro ve

HOP THU DEN

[ 19/05/2008 08:15]

Thanh toan 120,000 VND cho don hang 4567. Vui long bam xac thuc trong 10 phut de hoan tat giao dich

Xoa Tro ve

1

HOP THU DEN

Nhap Mat ma:

Tiep tuc Tro ve

2

3

Lu : Mn hnh list message (MH3) khng hin th s in thoi tng i 1900 545464, 8149 dng thng bo message l thng tin u tin ca ni dung tin nhn giao dch (20 k t). Khi nhp sai mt m 3 ln trong Hp th n, ng dng s t ng thot.

4.11. i Mt m:



Lu :

Sau khi khch hng thc hin i mt m thnh cng, cc tin nhn trong Hp th n s c xa ht (do nhng tin nhn ny c m ha v gii m theo mt m c)

Sau khi i mt m thnh cng, khch hng s dng mt m mi i ny cho c Mobile Banking v SMS Banking.

4.12. Tin ch: 4.12.1. ng k ng dng

a) Kt ni SMS

3



b) Kt ni GPRS/ WIFI

TIEN ICH

Dang ky ung dung Huy DK ung dungPhuong thuc ket noi Cap nhat ung dung Tat / Bat am thanhTro giup

Tiep tuc Tro ve



Chon Thoat

1

DANG KY UNG DUNG

[19/5/2008 12:00]

Quy khach da dang ky thanh cong.

Thoat Tro ve

2

DK UNG DUNG

Ngan hang Dong A xin kinh chao quy khach. Vui long chon hinh thuc ket noi de dang ky va su dung ung dung. De thay doi quy khach vao Tien ich

Chon hinh thuc ket noi:SMSGPRS/ WIFI

Dang ky Thoat

3

5

DK UNG DUNG

Ung dung dang dung GPRS/ WIFI de ket noi du lieu. Quy khach vui long nhap So DTDD/ Mat ma SMS Banking de dang ky ung dung Nhap so DTDD:

Nhap Mat ma:

Dang ky Tro ve

0909123456

******

4

3

DK UNG DUNGQuy khach dang ky Mobile Banking tren kenh GPRS/WIFI.Vui long nhap ma xac thuc theo vi tri 2 o so: 1E, 6C tren The Xac Thuc trong vong 10 phut de hoan tat giao dich Nhap vi tri o 1E

Nhap vi tri o 6C

Tiep tuc Tro ve

******

******

4.12.2. Hy ng k ng dng:

4.12.3. Tr gip



4.12.4. Phng thc kt ni

a) Kt ni SMS

3

b) Kt ni GPRS/ WIFI



Trng hp cha ng k phng thc kt ni GPRS/ WIFI trc

TIEN ICH

Dang ky ung dung Huy DK ung dungPhuong thuc ket noiCap nhat ung dung Bat / Tat am thanhTro giup

Tiep tuc Tro ve


Tra cuu so du Liet ke giao dichChuyen khoanMua the tra truoc Th.toan truc tuyen Nap tien dien tu Th.toan hoa don Khoa/ Mo khoa TK Hop thu den Doi mat ma Tien ich

Chon Thoat

DK UNG DUNG

Ung dung hien dang su dung kenh SMS. Tong dai 8149 de ket noi du lieu


Dang ky Thoat

1 2

3

DK UNG DUNG

Ung dung se su dung GPRS/ WIFI de ket noi du lieu. Quy khach vui long nhap So DTDD/ Mat ma SMS Banking de dang ky ung dung Nhap so DTDD:

Nhap Mat ma:

Dang ky Tro ve

0909123456

******

DANG KY UNG DUNG

[26/03/2010 12:00]

Quy khach da dang ky thanh cong.

Thoat Tro ve

5

3

DK UNG DUNGQuy khach dang ky Mobile Banking tren kenh GPRS/WIFI.Vui long nhap ma xac thuc theo vi tri 2 o so: 1E, 6C tren The Xac Thuc trong vong 10 phut de hoan tat giao dich Nhap vi tri o 1E

Nhap vi tri o 6C

Tiep tuc Tro ve

******

******

4

Trng hp ng k phng thc kt ni GPRS/ WIFI trc



TIEN ICH

Dang ky ung dung Huy DK ung dungPhuong thuc ket noiCap nhat ung dung

Bat / Tat am thanhTro giup

Tiep tuc Tro ve


Tra cuu so du Liet ke giao dichChuyen khoanMua the tra truoc Th.toan truc tuyen Nap tien dien tu Th.toan hoa don Khoa/ Mo khoa TK Hop thu den Doi mat ma Tien ichChon Thoat

PHUONG THUC KET NOI

Ung dung hien dang su dung kenh SMS. Tong dai 8149 de ket noi du lieu


Dang ky Thoat

1 2

PHUONG THUC KET NOI

Ung dung se su dung kenh GPRS/ WIFI, so DTDD 0909123456 de ket noi du lieu. De thay doi so DTDD, quy khach vui long dang ky lai ung dung tren kenh GPRS/WIFI

Dang ky Tro ve

4.12.6 Cp nht ng dng p dng i vi in thoi c kt ni GPRS/WIFI , khch hng vo menu Tien ich chn Cap nhat ung dung v ti v phin bn mi nht ca ng dng DongA Mobile Banking.

4.12.7 Bt / tt m thanh Khch hng vo menu Tien ich click chn Bat am thanh hoc Tat am thanh th mn hnh s hin th: Da bat am thanh hoc Da tat am thanh.

Ghi ch: nu ng dng ang bt m thanh th s hin th Tat am thanh v ngc li l Bat am thanh khi ang tt.



4.13. Cc trng hp bo li Trng hp 1: Bo li chung cho tt c cc dch v

Trng hp 2: Bo li chung cc giao dch ti chnh

(TN DCH V)

[19/05/2008 12:00]

Tai khoan dang bi khoa. Quy khach vui long thuc hien giao dich vao luc khac!

Thoat Tro ve

1. TK dang kha

(TN DCH V)

[19/05/2008 12:00]

Giao dich khong thanh cong. So tien trong tai khoan khong du de thuc hien giao dich hoac tai khoan bi khoa

Thoat Tro ve

2. SD < S tin giao dch

(TN DCH V)

[19/05/2008 12:00]

So tien vuot qua han muc quy dinh trong ngay. Xin vui long thuc hien lai giao dich

Thoat Tro ve

3. Hn mc < S tin giao dch

(TN DCH V)

[19/05/2008 12:00]

Da qua 10 phut xac thuc hoan tat giao dich. Vui long thuc hien lai giao dich!

Tro ve

4. Xc nhn GD sau 10 pht

Trng hp 3: Cc mn hnh bo li theo tng c im ring ca dch v



MUA THE Viettel

[19/05/2008 12:00]

Menh gia the quy khach chon hien da het. Vui long chon cac menh gia sau cua Viettel Mobile: 10, 20, 30, 50,100, 200, 300, 500

Thoat Tro ve

1.Ht th

LK MUA THE MobiFone

[19/05/2008 12:00]

Khong co giao dich!

Tro ve

2. Khng c GD Mua th lit k

TT TRUC TUYEN HA LINH

[19/05/2008 12:00]

Khong tim thay don hang. Vui long kiem tra lai ma don hang!

Tro ve

1.Sai m n hng

TT TRUC TUYEN HA LINH

[19/05/2008 12:00]

Don hang HLS4325 da duoc thanh toan. Vui long kiem tra

lai!

Tro ve

2.n hng c thanh ton trc



Trng hp 3: trng hp bo li khc ca dch v Kha/M TK v dch v i Mt m

KHOA TK

[19/05/2008 12:00]

Tai khoan da duoc khoa thanh cong

Thoat

MO KHOA TK

[19/05/2008 12:00]

Tai khoan da duoc mo khoa thanh cong

Thoat

1. TK c Kha trc

2. TK c M kha trc

DOI MAT MA

[19/05/2008 12:00]

Mat ma khong chinh xac

Tro ve

2. Mt m c khng hp l

DOI MAT MA

[19/05/2008 12:00]

Xac nhan mat ma moi khong dung. Vui long nhap lai

Tro ve

1. Xc nhn mt m mi khng ng

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HƯỚNG DẪN ỨNG DỤNG DONGA MOBILE BANKING su dung... · – Điện thoại của khách hàng đã cài Ứng dụng Mobile ... xuất phát từ số điện thoại đăng