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INDUSTRIAL ENGINEERING COGNITIVE ERGONOMICS LAB Model – ‘a simplified representation of a system or phenomenon, as in the sciences or economics, with any hypotheses required to describe the system or explain the phenomenon, often mathematically’ Perception and attention, action or motor control, and cognition Human Performance Modeling

I NDUSTRIAL E NGINEERING C OGNITIVE E RGONOMICS L AB ○Model – ‘a simplified representation of a system or phenomenon, as in the sciences or economics,

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Page 1: I NDUSTRIAL E NGINEERING C OGNITIVE E RGONOMICS L AB ○Model – ‘a simplified representation of a system or phenomenon, as in the sciences or economics,

INDUSTRIAL ENGINEERING

COGNITIVE ERGONOMICS LAB

○ Model – ‘a simplified representation of a system or phenomenon, as in the sciences or economics, with any hypotheses required to describe the system or explain the phenomenon, often mathemat-ically’

○ Perception and attention, action or motor control, and cognition

Human Performance Modeling

Page 2: I NDUSTRIAL E NGINEERING C OGNITIVE E RGONOMICS L AB ○Model – ‘a simplified representation of a system or phenomenon, as in the sciences or economics,

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○ Misconception -- construction of “intelligent system” AI○ predictions of human performance on human factors problems

not necessarily from basic psychological processes ○ All models are abstractions and by necessity omit certain details ○ Accuracy and generality

General Issues

Page 3: I NDUSTRIAL E NGINEERING C OGNITIVE E RGONOMICS L AB ○Model – ‘a simplified representation of a system or phenomenon, as in the sciences or economics,

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○ Simplicity and understandability○ Free parameters – how to set and interpret○ Validation – correlation, mean deviation○ Gains

○ Specificity vs. qualitative and vague○ Modeler independent○ Quantitative predictions○ Explanation for observed differences

General Issues

Page 4: I NDUSTRIAL E NGINEERING C OGNITIVE E RGONOMICS L AB ○Model – ‘a simplified representation of a system or phenomenon, as in the sciences or economics,

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Signal Detention Theory (SDT)○ Make a binary judgment btn signal and noise○ Hit, False Alarm, Correct Rejection, Miss○ p(H) + p(FA) =1; p(CR) + p(M) =1○ Type I error (FA) & Type II error (Miss)○ Decompose performance into detection efficiency (d’) and crite-

rion parameter (β)

Perception and Attention

Page 5: I NDUSTRIAL E NGINEERING C OGNITIVE E RGONOMICS L AB ○Model – ‘a simplified representation of a system or phenomenon, as in the sciences or economics,

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Perception and Attention

Page 6: I NDUSTRIAL E NGINEERING C OGNITIVE E RGONOMICS L AB ○Model – ‘a simplified representation of a system or phenomenon, as in the sciences or economics,

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Visual Search Models○ Feature integration theory (Treisman and Gelade, 1980)

Salience map (Itti and Koch, 2000)

Perception and Attention

Page 7: I NDUSTRIAL E NGINEERING C OGNITIVE E RGONOMICS L AB ○Model – ‘a simplified representation of a system or phenomenon, as in the sciences or economics,

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Visual Sampling Models○ Senders (1964, 1983) – a signal at W Hz can be reconstructed

by sampling every 1/W s○ Wickens (2008) – Salience, Effort, Expectancy, Value (SEEV)

Model○ p(A) = sS – efEF + (exEX)(vV)

Perception and Attention

Page 8: I NDUSTRIAL E NGINEERING C OGNITIVE E RGONOMICS L AB ○Model – ‘a simplified representation of a system or phenomenon, as in the sciences or economics,

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Workload Modeling○ Neither commonly accepted definition nor how to measure it○ Psychological refractory period (PRP) paradigm – response se-

lection bottleneck model (Pashler, 1994): perception, response selection & action

○ Multiple resource theory (Wickens, 2002 and 2008) – the stages, the codes and modalities

Perception and Attention

Page 9: I NDUSTRIAL E NGINEERING C OGNITIVE E RGONOMICS L AB ○Model – ‘a simplified representation of a system or phenomenon, as in the sciences or economics,

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Hick-Hyman Law○ Information entropy H = log2(n+1)

○ RT = a + bH

Action & Motor Performance

Page 10: I NDUSTRIAL E NGINEERING C OGNITIVE E RGONOMICS L AB ○Model – ‘a simplified representation of a system or phenomenon, as in the sciences or economics,

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Fitts’s Law○ MT = a + b*ID

○ ID = log2(2A/W) – Fitts (1954)

Action & Motor Performance

Page 11: I NDUSTRIAL E NGINEERING C OGNITIVE E RGONOMICS L AB ○Model – ‘a simplified representation of a system or phenomenon, as in the sciences or economics,

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Manual Control Theory○ Continuous tracking task

○ Between the desired and their actual behavior○ Transfer function

○ As system frequency increases, the gain decreases and the lag increases

Action & Motor Performance

Page 12: I NDUSTRIAL E NGINEERING C OGNITIVE E RGONOMICS L AB ○Model – ‘a simplified representation of a system or phenomenon, as in the sciences or economics,

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Manual Control Theory○ Crossover model (McRuer & Jex, 1967)

○ Two crossover points: the frequency at which the gain is zero and the frequency at which the lag reaches 180°

○ Optimal control model (Pew & Baron, 1978)

Action & Motor Performance

Page 13: I NDUSTRIAL E NGINEERING C OGNITIVE E RGONOMICS L AB ○Model – ‘a simplified representation of a system or phenomenon, as in the sciences or economics,

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Action & Motor Performance

Page 14: I NDUSTRIAL E NGINEERING C OGNITIVE E RGONOMICS L AB ○Model – ‘a simplified representation of a system or phenomenon, as in the sciences or economics,

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Historical Perspective○ GPS (Newell & Simon, 1963)

○ computational models could effectively capture key elements of human cognitive behavior

○ “modal” model of memory (Atkins & Shiffrin, 1968)

Memory & Cognition

Page 15: I NDUSTRIAL E NGINEERING C OGNITIVE E RGONOMICS L AB ○Model – ‘a simplified representation of a system or phenomenon, as in the sciences or economics,

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Routine Cognitive Skill and GOMS○ KLM-GOMS○ CPM-GOMS○ NGOMSL

Action & Motor Performance

Page 16: I NDUSTRIAL E NGINEERING C OGNITIVE E RGONOMICS L AB ○Model – ‘a simplified representation of a system or phenomenon, as in the sciences or economics,

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Models of Judgment and Decision Making○ Optimal behavior – A baseline of comparison for human perfor-

mance SEUT, Prospective theory, EBA○ Lens model (policy capturing)

Action & Motor Performance

Page 17: I NDUSTRIAL E NGINEERING C OGNITIVE E RGONOMICS L AB ○Model – ‘a simplified representation of a system or phenomenon, as in the sciences or economics,

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Task Network Modeling○ Network model – a modeling procedure involving Monte Carlo

simulation○ Decomposition of the Task into discrete subtasks;

PERT chart○ Nodes represented by a statistically specified com-

pletion time and a probability of completion○ SAINT, Micro Saint Sharp, IMPRINT

Integrated Models

Page 18: I NDUSTRIAL E NGINEERING C OGNITIVE E RGONOMICS L AB ○Model – ‘a simplified representation of a system or phenomenon, as in the sciences or economics,

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Cognitive Architecture○ an embodiment of “a scientific hypothesis about those aspects of

human cognition that are relatively constant over time and rela-tively independent of task”

○ The mid-1990’s when including mechanisms for perception and action as well

○ EPIC (1995 & 1997), ACT-R (1998) & QN-MHP

Integrated Models

Page 19: I NDUSTRIAL E NGINEERING C OGNITIVE E RGONOMICS L AB ○Model – ‘a simplified representation of a system or phenomenon, as in the sciences or economics,

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Cognitive Architecture○ Several modules in ACT-R

Integrated Models

전두엽

측두엽

두정엽

후두엽

소뇌

Page 20: I NDUSTRIAL E NGINEERING C OGNITIVE E RGONOMICS L AB ○Model – ‘a simplified representation of a system or phenomenon, as in the sciences or economics,

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Cognitive Architecture○ Drawbacks

○ Knowledge in ACT-R code○ S/W integration problem with a rich simulation envi-

ronment○ Setting free parameters○ Exposition of ACT-R not always straightforward

Integrated Models