Ican Kiosk

7/31/2019 Ican Kiosk

1/20

iCAN facilitates cash acceptance andpayments through self-service kiosksand centralized management software.


2/20

Problem, Need, Solution

2


3/20

iCAN is a fully-automated cash acceptance and payment network providingreal-time processing. Capacity allows for support of up to 200 serviceproviders, 100,000 agent outlets, over 300 data exchange protocols, and over500 concurrent client requests.

iCAN delivers four advantages with one solution:

Access to Cash:Over 1 billion potential customers in Asia and Africa have no access tofundamental financial services, despite owning a mobile phone They are the

unbanked.

Increased Market Participation:iCAN allows subscribers to top up immediately, increasing online time. MNOsincrease their subscriber base, mobile phone users better utilize their phones,and previously unreachable consumers participate in economies.

Expanded Consumer and Subscriber Base:iCANs self-service kiosks allow consumers in all demographics and in eventhe most remote areas to access cash and make payments of any kind to anynetwork member. Convenience and accessibility typically facilitate newcustomer growth between 25%~40%.

Increased Profit:Service providers spend up to 20% of income on scratch and prepaid cardmanufacturing and distribution. iCAN reduces overhead considerably with no

capital expenditures, and increases speed of bill payment by customers.

Introduction

3


4/20

Easy to Use Interface:iCANs easy to understand interface with touchsensitive screens and ergonomic menus allows evenfirst time uses to quickly and smoothly completetransactions in approximately 15 seconds.

Introduction

4

Payment Points Reach Individuals:Advertising capabilities of iCANs kiosks and mobile terminals cantarget street level demographics of niche markets. Agents canfurther customize payment points to match the interior or exterioraesthetics of its location including logos and color schema.Furthermore, Business Analytics states recall of kioskadvertising is 25~30%, much higher than the average 3~4% ofother media.

Network of Payment Acceptance Points:iCANs software solutions utilize a network of payment points made up of kiosks andmobile terminals. Each unit is built to the highest security requirements withcustomizable features including color, size, installation, additional monitors, andservice access. Agents are ensured to find the most efficient and effective paymentpoint to maximize revenue potential.

All-road

Harvester

On-wall

Eco

In-wall


5/20

Distribution Model

5

The Agent method of kiosks expansion leads to creation of an extensivenetwork of kiosks that covers different regions and cities within ashort time period.

Agents are represented by small and mid-sized businesses. They purchasethe kiosks for further profit generation, which results from therendering payment acceptance services for mass Payers. In somecases iCAN may independently perform as an Agent.

The iCAN pays Agents fees in amount of 0,5-5% (for example) of everytransaction. The Agents usually recoup kiosk investment within a timeperiod of 7-8 months of its operation.

Agents are motivated to increase the turnover of kiosks; therefore, thebest places to install them are considered places of mass gatherings.These places include hotels, restaurants, cafes, shops, supermarkets,gas stations, train stations, airports, universities, business centers,post offices, bus stops pharmacies, etc.

Along with Agents who operates 1-2 kiosks (such as the owners of smallshops), the market offers huge potential for professional andspecialized Agent networks. The owners of such Agent networks may

have hundreds kiosks and present simultaneously in several cities.Usually, they targeted most populated places in the city to install theirkiosks.

There is competition between Agents regarding the presence of theirkiosks in the most populated areas. Due to Agents motivation tobecome closer to the customer the number of kiosks grows, and, as aresult the kiosks become a very comfortable and accessible paymenttool.


6/20

According to KPMG, the unbanked are the next billion customers. (KPMG,Mobile Payments in Asia, 2007) and iCAN is ready to help you capture thismarket. More specifically, for carriers, the top-up market is estimated atUS$100 billion.

iCANs network creates potential, creates opportunity to generate revenue by

tapping into the largest unattended market in the world, the young, non-credit card holders, unbanked consumers and remote markets.

With network externalities in place, as the iCAN network expands, benefitsexponentially increase for Agents, Payees, Payers and local economies.

Business Potential

6

Percentage of Population with Access to Finance

Source: Demirguc-Kunt, Beck and Honohan, 2007, Policy Research Report on Access,World Bank


7/20

iCAN has 10 unique advantages

Fully centralize and management: all modules are interlocked with theengine requiring all activity to be registered.

Real time: all processes are carried out online, in real time eliminating all

delays.

Full serial architecture: all requests are processed in serial mode,eliminating duplication or overwriting. 1 request, 1 transaction, 1 result.

Capacity: the system handles more than 500 concurrent connections.

Hardware/ Software Requirements: iCAN runs on even the lowestcomputer configuration, requiring only Apache, PHP, OpenSSL standardconfigurations.

Licensing: the software is a self-sufficient, developed from open sourceresources. No proprietary licensing is required.

Scalability: iCAN is easily deployed across a wide range of hardware and O/Sconfigurations.

Platform compatibility: gateway modules can be integrated with over 300data exchange protocols and partner company software packages with variouscryptography.

Easy modification: being open source, no compilation is required andimplementation is carried out without interruption to current services.

Easy support: user friendly interface, remote management and operationalcontrols require minimum training and staff.

Advantages

7


8/20

1. The Agent deposits up to $1,000 to his account in a Partner Bank. Themaximum payment amount per kiosk is $1,000. Payments exceeding themaximum amount are blocked for security purposes.

2. The Payer chooses Telecom A from the list of partner merchants.

3. The Payer enters Telecom As required identifying information.

4. The Kiosk confirms the Payers identity with Telecom A in real time.

5. The Payer inserts their cash as payment to Telecom A.

6. iCAN transmits the payment to Telecom As in real time and prints a receipt.

7. Telecom A tops up the Customers account.

The whole process takes less than 15 seconds.

Payment Example

8


9/20

Agents benefit from 5 advantages.

Resource allocation: save significant staff, finance and other resources.Kiosks need only 1 sq meter for installation, and each payment point replaces2~3 traditional POS operators. The outlet runs 24 hours a day, 7 days a week,365 days a year with remote monitoring and management so cost recoupmentis approximately 7~12 months.

Easy maintenance: agents can monitor the fully automated kiosks online witha variety of tools: hardware checking, transaction activity, accountingprocesses, software configuration and administration.

Expanded customer base: typical new customer growth ranges from25%~40% because of convenience and accessibility.

Simplicity and convenience: one encompassing payment system to accept

payments for all services, rather than building and maintaining separate billinggateways is more manageable, cost effective, convenient and profitable.

Service expansion: iCAN payment kiosks give customers instant access tocash acceptance and payment services, which in turn allows agents to promotethe new service and cross-market existing services.

Agent Benefits

9


10/20

Merchants benefit from 9 advantages.

Profitability: replacement of less productive services with a more accessiblenetwork increases revenue and faster payment receipt and processing.

Risk management: by reducing cash on-hand theft, fraud, and collection costsand risks are controlled.

Increased customer base: young and unbanked consumers can participate inthe mobile services while current subscribers decrease payment cycles andincrease time connected.

Increased customer usage: iCAN increases subscribers online time with easytop-up locations, without minimum or maximum amounts, and 24 /7 access.

Geography of payments: payments are instantly received nationwide andseamlessly integrated in any back office software.

Reliability: iCANs centralized and online network has been in operationaltesting for over 3 years without issue.

Service expansion: more flexible top-up brings additional competitiveadvantages and marketing opportunities including branding.

Simplicity and convenience: implementation costs for billing gateways aresignificantly lower with one solution than multiple smaller dealers.

Security: closed and secure against unauthorized requests, physical attacksand fraud attempts. Agent account deposits can only be transferred to serviceprovider accounts making it impossible to withdraw money from the system.

Merchant Benefits

10


11/20

Individual users benefit from 5 advantages.

Limit free, real-time top up: transactions are processed in real-time 24 hrs aday, 7 days a week, so subscribers immediately use their mobile phones; noprepaid card activation or delays.

No activation requirements: unlike scratch cards and other pre-paidmethods, iCAN processes transactions immediately, allowing subscribers tomake the most of their time and money.

Multiple payments: make payments from one location to any networkmember. No more need to visit multiple locations.

Secure, risk free transactions: transactions are encrypted with the highestencryption available. Layers of electronic confirmation during the transactionprocess ensures data and transaction integrity.

User friendly interface: easy to understand icons, images and navigation letsusers do what they want quickly and smoothly

Consumer Benefits

11


12/20

Local Economic Benefits

12

A key component of economic growth is the involvement of as large of portionof the population as possible in the local economy. This can only occur when theentire population has access to the same financial resources and private andcommercial purchasing opportunities.

Disparity in access prohibits sustainable economic growth and widens the gapbetween demographics. Local governments must work to bring underservedconsumers into the mainstream economy.

This inclusion is the incubator for- Employment opportunities- Larger tax base

- Increased government revenue- Improved quality of life

iCANs cash acceptance and paymentnetwork is the solution.


13/20

Kiosks and POS Terminals

13

iCANs cash acceptance network of easy to use self service kiosks serve ascustomer

friendly payment acceptance points. All kiosks have easy to understand interface,touch sensitive screens with ergonomic menus, cash acceptance slots, cold-rolledsteel canisters, and state of the art secure construction.

The kiosks accept cash payments for retail service providers such as telecoms,utilities, ISPs, consumer services, credit cards, and many others.

The wide selection of kiosk and mobile payment terminals are built to the highesttechnical standards including anti-theft and fraud construction, power surgeprotection, wireless connectivity, tamper-proof storage canisters, high quality colorprinters, LCD graphic displays, touch-screen keyboards, interior or exteriorinstallation, and expansion capabilities.


14/20

Participants and Channels

14

iCAN- Leads business operations.- Imports, Installs maintains kiosks- Operates payment processing, customer service

Kiosk Owners- Purchase kiosks, provide location- Maintain bank account- Monitor kiosk, collect, replenish cash

Network Members- Telecom carriers- Mobile network operators- Public utilities- Financial institutions

- Individual and chain retail stores and any B2C businesses

Delivery Channels- Self-service kiosks- Online connections- Internet connected devices- POS terminals- Cash payment points


15/20

The Scheme

15


16/20

Network

16

iCANs increases merchants customer base, and facilitates penetration offrontier markets. For MNOs, iCAN is a highly profitable replacement forexpensive prepaid cards and a tool for cost effective expansion.

Young, non-credit card holders, unbanked consumers and remote markets nowbecome accessible by facilitating smaller, cash based transactions.

According to KPMG, this is where the next billion customers are (KPMG, MobilePayments in Asia, 2007) and iCAN is ready to help you capture that market.


17/20

Payees do not assume financial risk. All transactions are authorized andpayments are directly transferred to the Payees account at the end of everyreporting period.

Full 24/7 administrative control, remote monitoring, and detailed transactionrecords ensure local financial guidelines are followed.

Inside strong construction, kiosks utilize EMVCo approved card readers andcold-rolled steel bill canisters which are the most secure storage canistersavailable.

The cash acceptance slot is tamper proof and counterfeit proof. Kiosks aremanufactured to the highest industry security measures. iCANs level ofsecurity technology meets or exceeds global standards.

Data entry mistakes (such as incorrectly entering information) are easily

corrected by following procedures outlined in iCANs manual. Trainedspecialists in iCANs customer service center are always available to help toresolve issues for payers, payees, and agents,

Safety and Security

17


18/20

iCAN consists of four subsystems

Manager:Dispatcher module for online processing to

- view and control flow of receiving payments- cancel incorrect or dubious payments

- edit payments within established order- monitor Agent accounts- monitor top up operations- full reporting and statistics filtering

Registries:Offline account settlement at the end of trading period to

- receive and revise partners registries- generate and send registries to network partners- export payment information for bank clearing

- import incoming payments for deposit accounts- process cancellation or edit bank requests

Administrator:Control of Agent adding, editing, activation, deletion

- monitor payment Acceptance Points- manage service providers as payment receivers- manage services

Security:Digital signatures, encryption, session handling, cryptography and logging.Security subsystem encompasses security, on-duty, security administration to

- monitor hardware and network loading- monitor transaction processing and data transfer- manage certification and cryptography- alarm notification or in-doubt operational alerts

Composition

18


19/20

Management

19

Artak Hovsepian, PresidentMiddle East Studies - Moscow State UniversityArtak is the top software specialist for payment solutions in Moscow. Led byhis extensive banking software experience, iCAN is expanding into Africa andAsia. Fluent in Armenian, Russian, and English hes uniquely qualified both asa developer and payment solutions specialist to delivery need satisfyingsolutions.

Artem Demenok, Global Business ManagerB.S., California State University of HaywardArtem has experience with Toyota Inc. and Alfa-Bank, where he managed

paymentacceptance solutions for financial institutions and retail service providers.

Nonbankprojects involve import /export and trade activities in the US, Russia and

Europe.

He has a solid track record of capitalizing on opportunities and driving growth.

Armen Harutyunyan, Director and PartnerB.A., Moscow Institute of Management and BusinessArmen has extensive experience in projects involving a wide range of

industries,including energy, IT, finance, telecommunications, trading, and retail. His

expertiseis in overall strategy, organizational structure, and operations management.

John Evensen, Asian Operations ManagerM.S., Ecommerce, University of Maryland, University CollegeJohn has over 18 years experience in Japan and Asia, specializing in assistingcompanies set up and expand operations. His core skills are in businessdevelopment, strategy, and staffing.


20/20

Mission StatementiCAN's mission is to improve the lives of banked and unbanked citizens andcorporate partners through innovative, trust-worthy and cost-effective cashpayment solutions. Driven by social responsibility, we are dedicated to providingmore opportunities for individuals and corporate members to participate in localeconomic development.

Headquarters:

Russia / CIS:Artak HovsepianiCAN : Web to Business Ltd.#13 Bolshaya Tulskaya, 5F

Yerevan Plaza , Trade CenterMoscow, Russia, 115191Phone: +7 903 561-8151Email: [email protected]

Asia:John Evensen

iCAN : Catus Japan4-10-18 Suite 309Kinuta, Setagaya-kuTokyo, Japan 157-0073Phone: +81-3-3415-7463Email: [email protected]

Contacts

20

Documents

Ican Kiosk