47
ICandelo loLawulo loVavanyo Lower Parliament Street, Cape Town, 8001 Private Bag X9114, Cape Town, 8000 Tel: +27 21 467 2000 Fax: +27 21 467 9370 Employment and salary enquiries: 0861 92 33 22 Safe Schools: 0800 45 46 47 www.westerncape.gov.za Isalathiso: 20181023-7771 Inombolo yefayili: 13/7/1/2 Imibuzo: KuBacebisi ngeZifundo INgcaciso eMfutshane yeCandelo loLawulo loVavanyo: 0017/2018 Iya: KumaSekela Balawuli-Jikelele, kuBalawuli abaziiNtloko, kuBalawuli (kwaNdlunkulu nakwii-ofisi zezithili), kumaSekela Balawuli, kwiiNgcali zeMfundo eziziiNtloko, kwiiNtloko zoKunika iNkxaso kwiKharityhulam, kwiiNtloko zoKuphathwa noLawulo lwamaZiko, kuBaphathi beeSekethe, kumaSekela eeNgcali zeMfundo eziziiNtloko, kuBacebisi ngeZifundo, nakwiiNtloko zamaziko alungiselela abafundi iimviwo zeSatifikethi seMatriki sikaZwelonke Isihloko: Isikhokelo soviwo: Sezifundo i-Accounting ne-Business Studies zeBakala 10 1. UMgaqo-nkqubo weKharityhulam noVavanyo (CAPS) wezifundo i-Accounting ne- Business Studies ucacisa ukuba uviwo lwezi zifundo maluqulathe iphepha libe linye leeyure ezintathu lamanqaku ayi-300. 2. IBhunga laBaphathiswa beMfundo likwamkele ukwahlulwa phakathi koviwo lwangoku lwe-Accounting ne-Business Studies lube ngamaphepha amabini eeyure ezimbini anamanqaku ayi-150 kwiphepha ngalinye. 3. ISetyhula 0003/2018, yange-23 Januwari 2018, yachaza imihla yokuqalisa nemo yephepha elitsha le-Accounting ne-Business Studies. 4. Ukuqinisekisa ukuqaliswa ngokungenamagingxi-gingxi kwenkqubo, iSebe leMfundo esiSiseko likazwelonke (iDBE) lenze isikhokelo soviwo se-Accounting ne-Business Studies. 5. Fumana isikhokelo soviwo seBakala 10 kwi-Accounting siqhotyoshelwe apha njengesiHlomelo A. 6. Fumana isikhokelo soviwo seBakala 10 kwi-Accounting siqhotyoshelwe apha njengesiHlomelo B.

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Page 1: ICandelo loLawulo loVavanyo · Although a formula sheet will be provided, candidates will be required to identify the appropriate financial indicators in calculating the relevant

ICandelo loLawulo loVavanyo

Lower Parliament Street, Cape Town, 8001 Private Bag X9114, Cape Town, 8000

Tel: +27 21 467 2000 Fax: +27 21 467 9370 Employment and salary enquiries: 0861 92 33 22

Safe Schools: 0800 45 46 47 www.westerncape.gov.za

Isalathiso: 20181023-7771

Inombolo yefayili: 13/7/1/2

Imibuzo: KuBacebisi ngeZifundo

INgcaciso eMfutshane yeCandelo loLawulo loVavanyo: 0017/2018

Iya: KumaSekela Balawuli-Jikelele, kuBalawuli abaziiNtloko, kuBalawuli (kwaNdlunkulu

nakwii-ofisi zezithili), kumaSekela Balawuli, kwiiNgcali zeMfundo eziziiNtloko,

kwiiNtloko zoKunika iNkxaso kwiKharityhulam, kwiiNtloko zoKuphathwa noLawulo

lwamaZiko, kuBaphathi beeSekethe, kumaSekela eeNgcali zeMfundo eziziiNtloko,

kuBacebisi ngeZifundo, nakwiiNtloko zamaziko alungiselela abafundi iimviwo

zeSatifikethi seMatriki sikaZwelonke

Isihloko: Isikhokelo soviwo: Sezifundo i-Accounting ne-Business Studies zeBakala 10

1. UMgaqo-nkqubo weKharityhulam noVavanyo (CAPS) wezifundo i-Accounting ne-

Business Studies ucacisa ukuba uviwo lwezi zifundo maluqulathe iphepha libe linye

leeyure ezintathu lamanqaku ayi-300.

2. IBhunga laBaphathiswa beMfundo likwamkele ukwahlulwa phakathi koviwo lwangoku

lwe-Accounting ne-Business Studies lube ngamaphepha amabini eeyure ezimbini

anamanqaku ayi-150 kwiphepha ngalinye.

3. ISetyhula 0003/2018, yange-23 Januwari 2018, yachaza imihla yokuqalisa nemo

yephepha elitsha le-Accounting ne-Business Studies.

4. Ukuqinisekisa ukuqaliswa ngokungenamagingxi-gingxi kwenkqubo, iSebe leMfundo

esiSiseko likazwelonke (iDBE) lenze isikhokelo soviwo se-Accounting ne-Business Studies.

5. Fumana isikhokelo soviwo seBakala 10 kwi-Accounting siqhotyoshelwe apha

njengesiHlomelo A.

6. Fumana isikhokelo soviwo seBakala 10 kwi-Accounting siqhotyoshelwe apha

njengesiHlomelo B.

Page 2: ICandelo loLawulo loVavanyo · Although a formula sheet will be provided, candidates will be required to identify the appropriate financial indicators in calculating the relevant

2

7. Kucelwa iinqununu zazise le ngcaciso bonke ootitshala bezikolo zikarhulumente

nezikolo ezizimeleyo ukuze bakuthathele ingqalelo.

ISAYINWE: NGU-PAD BEETS

USEKELA MLAWULI-JIKELELE WOLAWULO LWEKHARITYHULAM NOVAVANYO

UMHLA: 2018-11-13

Page 3: ICandelo loLawulo loVavanyo · Although a formula sheet will be provided, candidates will be required to identify the appropriate financial indicators in calculating the relevant

Copyright reserved

ACCOUNTING

EXAMINATION GUIDELINES

GRADE 10

PAPER 1 & 2

2018

This guideline consist of 12 pages

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2

ACCOUNTING GRADE 10 EXAMINATION GUIDELINES

WITH EFFECT FROM JANUARY 2018

CONTENTS Page

1. OVERVIEW 3

2. FORMAT OF AN ACCOUNTING YEAR-END EXAMINATION PAPER 3

3. CONTENT FOR GRADE 10 ACCOUNTING 4

4. RELEVANT SECTIONS OF CAPS FOR ACCOUNTING WHICH HAVE A DIRECT EFFECT ON THE SETTING OF EXAMINATION PAPERS 6

5. DEGREES OF CHALLENGE 6

Appendix 1.

ACCOUNTING CONTENT ACROSS TWO PAPERS GRADES 10-12 7

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1. OVERVIEW

The Curriculum and Assessment Policy Statement (CAPS) for Accounting outlines the nature and purpose of the subject Accounting. This guides the philosophy underlying the teaching and assessment of the subject in Grades 10-12.

The points outlined in CAPS consequently have a significant effect on the setting of Accounting examinations.

The purpose of these Examination Guidelines is to highlight and further clarify these points to: � inform teachers on examination principles and curriculum content affecting the NSC

examinations so that these can be reflected in school-based assessments � assist teachers in adequately preparing learners for the demands of the NSC

examinations.

2. FORMAT OF ACCOUNTING GRADE 10 MID-YEAR & YEAR-END EXAMINATION PAPERS

Examinati

ons Number of papers Marks Time

Mid-year 1 paper 200 2 hours Year-end 2 papers 150 each 2 hours each

The number of questions may vary from 3 to 6 questions in each paper. There is no stipulation on the marks allocated to each question. All questions are compulsory and are to be answered in specially prepared answer books, which are designed to address the requirements of each question and assist learners in time-management.

Year-end

examination Marks Time

Paper 1 150 2 hours Paper 2 150 2 hours TOTAL 300

The Accounting topics (previously in three fields) have been consolidated into two broad disciplines. Discipline 1 covers topics of reporting to external stakeholders, while Discipline 2 covers topics related to internal accounting processes.

Because the Grade 10 work plan for the first two terms is focused heavily on Discipline 1, the mid-year Grade 10 examination paper will predominantly contain topics related to this discipline. However, the mid-year paper may contain certain topics (e.g. ethics and internal control) that have been integrated into the teaching of Discipline 1 in the first two terms of Grade 10.

The weighting of each broad discipline across the two year-end papers is amended to:

AMENDED WEIGHTING TO CATER FOR TWO EXAMINATION PAPERS

Discipline 1 Recording, Reporting and Evaluation of Financial Information

Paper 1 150 marks; 2 hours

Discipline 2 Manufacturing, Forecasting & Internal Auditing and Control

Paper 2 150 marks; 2hours

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Note:

� Refer to the table below and to Appendix 1 for specific examinable content across the two examination papers.

� The principle of integration of topics of Ethics and Internal Control in the teaching of other topics, where appropriate, is retained.

� Certain financial indicators apply to both disciplines and both examination papers. These are listed below and in Appendix 1.

� Although a formula sheet will be provided, candidates will be required to identify the appropriate financial indicators in calculating the relevant indicators and in supporting comments in interpreting and evaluating financial information. Teachers are advised to guide learners in understanding the logic of each financial indicator to enhance their comments on the financial indicators, and to avoid reliance on the formula sheet.

3. EXAMINABLE CONTENT FOR GRADE 10 ACCOUNTING YEAR-END EXAMINATION

NOTE:

This is a summary only. Teachers must refer to Accounting CAPS for specific requirements. Refer to 3 below for relevant content from previous grades.

GRADE 10: PAPER 1 Recording, Reporting and Evaluation of Financial Information

10.1.1 Concepts relating to sole traders 10.1.2 Concepts relating to GAAP 10.1.3 Bookkeeping: documents & journals of sole traders 10.1.4 Ledgers and trial balances of sole traders 10.1.5 Accounting equation of sole traders 10.1.6 Adjustments & final accounts of sole traders & trial balances 10.1.7 Income Statement (Statement of Comprehensive Income) of sole traders 10.1.8 Balance Sheet (Statement of Financial Position) & Notes of sole traders 10.1.9 Analysis and interpretation of financial statements of sole traders * 10.1.10 Salaries & wages - recording & interpretation 10.1.11 Calculation & reporting of additions to fixed assets and depreciation

Ethical behaviour in financial environments

10.1.12 GRADE 10: PAPER 2

Manufacturing, Forecasting & Internal Auditing and Control 10.2.1 Preparation of debtors' & creditors' lists to agree to Control accounts 10.2.2 Value Added Tax concepts and basic calculations 10.2.3 Manufacturing concepts and basic calculations

10.2.4 Indigenous bookkeeping NOT EXAMINABLE; ASSESS AS A PRESENTATION, RESEARCH OR CASE STUDY

10.2.5 Budgeting concepts and basic calculations

10.2.6 Application of internal control & audit processes: cash, fixed assets, inventories, debtors, creditors, income & expenses including salaries/wages; & including financial indicators #

10.2.7 Calculation & recording of fixed assets & depreciation 10.2.8 Perpetual inventory system; recording & control of inventories 10.2.9 Code of ethics in businesses, principles & values

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* Financial Indicators for Financial Reporting (Grade 10 Paper 1)

Gross profit on sales Gross profit on cost of sales Net profit on sales Operating expenses on sales Operating profit on sales Current ratio Acid test ratio Solvency ratio Return on owner’s equity

# Financial Indicators for Internal Control (Grade 10 Paper 2)

Gross profit on cost of sales Net profit on sales Operating Expenses on sales Operating profit on sales

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4. RELEVANT SECTIONS OF CAPS FOR ACCOUNTING WHICH HAVE A DIRECT EFFECT ON THE SETTING OF EXAMINATION PAPERS

The Accounting CAPS contains several requirements which, apart from influencing the general teaching and assessment of the subject, have a direct bearing on the structure of and content addressed in formal examinations, including the Accounting NSC examination. The relevant sections are as follows (refer to the CAPS for further details):

Page 8- 9

The nature and purpose of Accounting i.e. the subject is not limited to recording and preparation of financial information; the subject also addresses skills of recording, analysing, interpreting, communicating, presenting and problem-solving.

Page 8 Weighting of content to be addressed in the Grade 10-12 curriculum i.e. 50%: Recording, Reporting and Evaluation of Financial Information & Corporate Governance 50%: Manufacturing, Forecasting & Internal Auditing and Control

Page 42 Formal assessment tasks i.e. these should prepare learners for the demands of the Accounting NSC examination.

Page 44 Content relating to previous grades i.e. Grade 12 examinations may contain a 20% weighting of content stipulated in previous grades which has an impact on Grade 12 content.

Page 44 Cognitive levels to be addressed i.e. in the weighting of lower-order (30%); middle order (40%) and higher order (30%).

Page 44 Problem-solving i.e. 10% of all examinations may address problem-solving questions (in new and unfamiliar contexts) using critical and creative thinking.

5. DEGREES OF CHALLENGE

All examinations, and most assessment tasks in Accounting, must reflect sub- questions of differing degrees of challenge i.e. Easy, Moderate and Difficult.

The following weighting of degrees of challenge is generally accepted as appropriate for Grade 10-12 examinations:

Easy Moderate Difficult 30% 40% 30%

It must be noted that degrees of challenge are not necessarily tied to specific cognitive levels. A higher-order cognitive level question might not necessarily be Difficult, while a lower-order level question might not necessarily be Easy.

For example,

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� In preparing financial statements, year-end adjustments will be regarded as being of the middle-order cognitive level (i.e. Applying), yet they could be Easy, Moderate or Difficult in challenge depending on the adjustment required.

� In comparing the % returns of two companies, the appropriate cognitive level would be higher order (i.e. Evaluating), yet the degree of challenge might well be Easy, depending on the context of the question and information provided.

� In a problem-solving question, the identifying of a problem from given financial information will be regarded as being of the higher order level (i.e. Creating), but could be Easy, Moderate or Difficult in challenge, depending on the context of the question and information provided.

� Assessment of whether a sub-question is Easy, Moderate or Difficult is obviously a subjective exercise which depends on the opinion and perception of the reviewer. Nevertheless, the exercise must be carried out by examiners and moderators to ensure that examination papers cater for the full range of abilities of learners who are adequately prepared for Accounting NSC examinations.

See APPENDIX 1. Examinable content across two examination papers Grades 10-12

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GR

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cept

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GA

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ccou

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11.1

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ther

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11.1

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equa

tion

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ustm

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& fi

nal a

ccou

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of p

artn

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ips

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alan

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me

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Not

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f par

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of s

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12.1

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rpre

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10

GR

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iliat

ions

: 12

.2.1

ba

nk, d

ebto

rs, c

redi

tors

, age

-ana

lysi

s

Val

ue A

dded

Tax

- In

put,

Out

put &

12

.2.2

ca

lcul

atio

ns

12.2

.3

Man

ufac

turin

g co

ncep

ts

Man

ufac

turin

g: P

rodu

ctio

n C

ost

12.2

.4

Sta

tem

ent;

abrid

ged

Inco

me

Stm

t & n

otes

A

naly

sis

& in

terp

reta

tion

of c

ost

12.2

.5

info

rmat

ion,

uni

t cos

ts &

bre

ak-e

ven

poin

t A

naly

sis

& in

terp

reta

tion

of C

ash

Budg

et

12.2

.6

for s

ole

trade

rs a

nd c

ompa

nies

A

naly

sis

& in

terp

reta

tion

of P

roje

cted

In

com

e St

atem

ent:

sole

trad

ers

and

12.2

.7

com

pani

es

A

pplic

atio

n of

inte

rnal

con

trol &

aud

it 12

.2.8

pr

oces

ses:

cas

h, fi

xed

asse

ts, i

nven

torie

s,

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ht re

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ed

11

debt

ors,

cre

dito

rs,

inco

me

& ex

pens

es

incl

udin

g sa

larie

s/w

ages

&

finan

cial

indi

cato

rs #

10

.2.7

Cal

cula

tion

& re

cord

ing

of fi

xed

asse

ts &

de

prec

iatio

n P

erpe

tual

inve

ntor

y sy

stem

; rec

ordi

ng &

10

.2.8

co

ntro

l of i

nven

torie

s C

ode

of e

thic

s in

bu

sine

sses

, prin

cipl

es

10.2

.9

& v

alue

s

*

de

btor

s, c

redi

tors

, inc

ome

& e

xpen

ses

incl

sa

larie

s/w

ages

& fi

nanc

ial i

ndic

ator

s #

debt

ors,

cre

dito

rs, i

ncom

e &

exp

ense

s in

cl

sala

ries/

wag

es &

fina

ncia

l ind

icat

ors

# 12

.2.9

R

ecor

ding

& c

ontro

l of f

ixed

ass

ets

incl

de

prec

iatio

n &

asse

t dis

posa

l 11

.2.9

V

alua

tion

of fi

xed

asse

ts in

cl d

epre

ciat

ion

&

asse

t dis

posa

l

12.2

.10

Per

petu

al a

nd p

erio

dic

stoc

k sy

stem

s;

valu

atio

n an

d co

ntro

l of i

nven

torie

s 11

.2.1

0 P

erio

dic

& p

erpe

tual

inve

ntor

y sy

stem

s -

conc

epts

, rec

ordi

ng &

con

trol

12.2

.11

Eth

ical

beh

avio

ur in

fina

ncia

l env

ironm

ents

11

.2.1

1 E

thic

al b

ehav

iour

in fi

nanc

ial e

nviro

nmen

ts

Fi

nanc

ial I

ndic

ator

s fo

r Fin

anci

al

Rep

ortin

g (G

rade

12

Pape

r 1)

*

Gro

ss p

rofit

on

sale

s; G

ross

pro

fit o

n co

st

of s

ales

; Net

pro

fit o

n sa

les;

Ope

ratin

g ex

pens

es o

n sa

les;

Ope

ratin

g pr

ofit

on

sale

s; C

urre

nt ra

tio; A

cid

test

ratio

; Sto

ck

turn

over

rate

; Sto

ck h

oldi

ng p

erio

d;

Ave

rage

deb

tors

’ col

lect

ion

perio

d;

Ave

rage

cre

dito

rs’ p

aym

ent p

erio

d;

Sol

venc

y ra

tio; D

ebt e

quity

ratio

(gea

ring)

; R

etur

n on

sha

reho

lder

s’ e

quity

; Ret

urn

on

tota

l cap

ital e

mpl

oyed

; Net

ass

et v

alue

per

sh

are;

Div

iden

ds p

er s

hare

; Ear

ning

s pe

r sh

are;

Div

iden

d pa

y-ou

t rat

e

Fi

nanc

ial I

ndic

ator

s fo

r Fin

anci

al

Rep

ortin

g (G

rade

11

Pape

r 1)

*

Gro

ss p

rofit

on

sale

s; G

ross

pro

fit o

n co

st o

f sa

les;

Net

pro

fit o

n sa

les;

Ope

ratin

g ex

pens

es o

n sa

les;

Ope

ratin

g pr

ofit

on s

ales

; C

urre

nt ra

tio; A

cid

test

ratio

; Sto

ck tu

rnov

er

rate

; Sto

ck h

oldi

ng p

erio

d; A

vera

ge d

ebto

rs’

colle

ctio

n pe

riod;

Ave

rage

cre

dito

rs’ p

aym

ent

perio

d; S

olve

ncy

ratio

; Ret

urn

on p

artn

ers’

eq

uity

Fi

nanc

ial I

ndic

ator

s fo

r Fin

anci

al

Rep

ortin

g (G

rade

10

Pape

r 1)

Gro

ss p

rofit

on

sale

s;

Gro

ss p

rofit

on

cost

of

sale

s; N

et p

rofit

on

sale

s; O

pera

ting

expe

nses

on

sale

s;

Ope

ratin

g pr

ofit

on

sale

s; C

urre

nt ra

tio;

Aci

d te

st ra

tio;

Sol

venc

y ra

tio; R

etur

n on

ow

ner's

equ

ity

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12

#

Fina

ncia

l Ind

icat

ors

for I

nter

nal C

ontr

ol

(Gra

de 1

2 Pa

per 2

)

#

Fina

ncia

l Ind

icat

ors

for I

nter

nal C

ontr

ol

(Gra

de 1

1 Pa

per 2

)

#

Fina

ncia

l Ind

icat

ors

for I

nter

nal C

ontr

ol

(Gra

de 1

0 Pa

per 2

)

Gro

ss p

rofit

on

cost

of s

ales

; Net

pro

fit o

n sa

les;

Ope

ratin

g ex

pens

es o

n sa

les;

O

pera

ting

prof

it on

sal

es; S

tock

turn

over

ra

t e; S

tock

hol

ding

per

iod;

Ave

rage

de

btor

s’ c

olle

ctio

n pe

riod;

Ave

rage

cr

edito

rs’ p

aym

ent p

erio

d

G

ross

pro

fit o

n co

st o

f sal

es; N

et p

rofit

on

sale

s; O

pera

ting

expe

nses

on

sale

s;

Ope

ratin

g pr

ofit

on s

ales

; Sto

ck tu

rnov

er

rate

; Sto

ck h

oldi

ng p

erio

d; A

vera

ge d

ebto

rs’

colle

ctio

n pe

riod;

Ave

rage

cre

dito

rs’ p

aym

ent

perio

d

G

ross

pro

fit o

n co

st o

f sa

les;

Net

pro

fit o

n sa

les;

Ope

ratin

g ex

pens

es o

n sa

les;

O

pera

ting

prof

it on

sa

les

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Copyright reserved

BUSINESS STUDIES

EXAMINATION GUIDELINES

GRADE 10

PAPER 1 & 2

2018

This guideline consist of 33 pages

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Copyright reserved

Business Studies Gr 10 2 Examination Guidelines

DBE /2018

INDEX

Page

1 Introduction 3

2 Assessment in Grade 10 4 2.1 Grade 10: Summary format/outline of the formal end-of-the-year

examination question paper 4 2.2 Distribution of cognitive levels 4

3 Classification of subtopics according to main topics: Paper 1 5

4 Elaboration of the content for Grade 10 (CAPS): Paper 1 6-17

5 Classification of subtopics according to main topics: Paper 2 18

6 Elaboration of the content for Grade 10 (CAPS): Paper 2 19-30

7 Guidelines for answering the Business Studies paper 31-33

8. Conclusion 33

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Copyright reserved

Business Studies Gr 10 3 Examination Guidelines

DBE /2018

1. INTRODUCTION

The Curriculum and Assessment Policy Statement (CAPS) for Business Studies outlines the nature and purpose of the subject Business Studies. This guides the philosophy underlying the teaching and assessment of the subject in Grade 10.

The purpose of these Examination Guidelines is to:

� Provide clarity on the depth and scope of the Business Studies content to be assessed in the

Grade 10 Examination. � Assist teachers to adequately prepare learners for the examinations. � Guide examiners to assess content that was taught at the prescribed level.

This document deals with the mid and final year Grade 10 examinations. It does not deal in any depth with the School-Based Assessment (SBA).

This guideline should be read in conjunction with:

� The National Curriculum Statement (NCS) Curriculum and Assessment Policy Statement

(CAPS): Business Studies � The National Protocol of Assessment: An addendum to the policy document, the National

Senior Certificate: A qualification at Level 4 on the National Qualifications Framework (NQF), regarding the National Protocol for Assessment (Grades R–12)

� The national policy pertaining to the programme and promotion requirements of the National Curriculum Statement, Grades R–12.

Teachers must note that these are only guidelines and changes in the business environment should be taken into consideration when topics are taught.

New/Recent or amended legislation, new developments or changing economic condition which affect the business environment should inform the teaching of Business Studies.

NOTE: 1. It must be emphasised that teachers should not only focus on content, but also link it to the

cognitive levels (low, middle and high order thinking) in their teaching and assessment. Teachers are encouraged to consider the following five aspects when teaching and assessing all topics and sub-topics:

� What? (nature, purpose and knowledge) [low order] � How? (skills, knowledge and values) [low and middle order] � Why? [middle and higher cognitive levels are stimulated when forming an opinion] � Is it working/successful/good/bad? (evaluation/critical analysis/impact [high order] is

addressed) � Recommendations for improvement, where applicable.

2. The above aspects will guide teachers to set/design formal assessment activities that will

address all cognitive levels. Learners are equipped to respond to questions/tasks that require different levels of cognitive thinking and difficulty.

3. ALL assessment tasks (informal and formal) should contain questions/instructions that cover

all cognitive levels that range from simple to complex e.g. list/outline/identify/discuss/ Analyse/critically evaluate/suggest/recommend/devise.

4. Note: The cognitive verbs indicated in this guideline are simply a guide. Teachers and

examiners may use other verbs that are relevant to the nature and context of the question in order to increase/decrease levels of cognitive thinking and difficulty.

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Business Studies Gr 10 4 Examination Guidelines

DBE /2018

2. ASSESSMENT IN GRADE

2.1 GRADE 10: SUMMARY FORMAT/OUTLINE OF THE END-OF-THE-YEAR EXAMINATION QUESTION PAPER ONE &TWO

SECTION TYPE OF QUESTIONS MARKS TIME (minutes)

COGNITIVE LEVEL(S)

A Compulsory Covers ALL TOPICS (15 short questions x 2) Different types of short and objective questions using various assessment style sand covering the entire curriculum, e.g. multiple-choice, match columns, choose the correct word, etc.

30

20

Mostly levels 1–2

(Remembering, Understanding)

B Choose any TWO questions in this section. (40 marks x 2 questions)

THREE questions will be set. TWO questions will cover TWO main topics and the third question will cover all two main topics (a miscellaneous question).

These questions should cover the entire curriculum. Applicable action verbs in this section are, for example discuss, motivate, compare, distinguish, explain, evaluate, critically evaluate, justify, suggest, recommend, etc. Case studies (scenarios) or source-based questions should be included. Answers should be in point form or paragraph style or as per requirement of each question.

80

70

Levels 1–6 (Remembering, Understanding,

Applying, Analysing, Evaluating, Creating)

C Answer ONE question in this section. (40 x 1)

TWO questions, each covering one of the main topics.

Longer, essay type questions of lower, middle and higher cognitive levels to assess insight and interpretation of theoretical knowledge in addition to content.

40

30

Mostly levels 3–6

(Applying, Analysing, Evaluating, Creating)

TOTAL 150 120

2.2 THE DISTRIBUTION OF COGNITIVE LEVELS

Cognitive level Percentage Levels 1 and 2 (Lower levels) 30 Levels 3 and 4 (Middle levels) 50 Levels 5 and 6 (Higher levels) 20 TOTAL 100

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Business Studies Gr 10 5 Examination Guidelines

DBE /2018

3 CLASSIFICATION OF SUBTOPICS ACCORDING TO MAIN TOPICS FOR PAPER 1

BUSINESS ENVIRONMENTS BUSINESS OPERATIONS

Micro environment: Components/ features of the micro/internal business environment

Business functions and the activities of the business

Market environment: Components/ features of the market environment

The concept of quality

Macro environment: Components/ features of the market environment

Interrelationship of micro, market and macro environments

Business sectors

Contemporary socio-economic issues

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Bus

ines

s S

tudi

es G

r 10

Pap

er 1

6

Exam

inat

ion

Gui

delin

es

DBE

201

8

4.

ELAB

OR

ATIO

N O

F TH

E C

ON

TEN

T FO

R G

RAD

E 10

(CAP

S)

Cop

yrig

ht re

serv

ed

M

AIN

TO

PIC

S TO

PIC

S C

OR

E C

ON

TEN

T TH

AT M

UST

BE

CO

VER

ED

BY

GR

10

BU

SIN

ESS

STU

DIE

S TE

ACH

ERS

ELAB

OR

ATIO

N O

F C

OR

E C

ON

TEN

T TE

RM

1.

BU

SIN

ESS

E NVI

RO

N-

MEN

TS

1.1

MIC

RO

EN

VIR

ON

MEN

T:

E LEM

ENTS

OF

T HE

MIC

RO

EN

VIR

ON

MEN

T

1.1

T he

vario

us c

ompo

nent

s of

the

mic

ro (i

nter

nal)

busi

ness

env

ironm

ent

- Vi

sion

, mis

sion

sta

tem

ent,

goal

s an

d ob

ject

ives

-

Org

anis

atio

nal c

ultu

re

- O

rgan

isat

iona

l res

ourc

es

- M

anag

emen

t and

lead

ersh

ip

- B

usin

ess

orga

nisa

tiona

l stru

ctur

e -

Eigh

t fun

ctio

ns a

nd a

ctiv

ities

of t

he b

usin

ess

Focu

s on

the

FIV

E a

spec

ts: w

hat d

o w

e te

ach,

w

hy d

o w

e te

ach,

how

do

we

teac

h, is

it w

orki

ng &

h o

w c

an w

e im

prov

e.

1.1

L ear

ners

sho

uld

be a

ble

to:

� D

efin

e/Ex

plai

n th

e m

eani

ng o

f the

mic

ro-

envi

ronm

ent.

� O

utlin

e/D

escr

ibe/

Exp

lain

/Dis

cuss

the

vario

us

com

pone

nts

of th

e m

icro

(int

erna

l) bu

sine

ss

envi

ronm

ent.

� Id

entif

y a

visi

on/m

issi

on s

tate

men

t, go

als

and

obje

ctiv

es fr

om g

iven

sce

nario

s.

� Fo

rmul

ate/

Eval

uate

a v

isio

n/m

issi

on s

tate

men

t, go

als

and

obje

ctiv

es o

f any

bus

ines

s.

� E

xpla

in/D

iscu

ss th

e pu

rpos

e of

the

orga

nisa

tiona

l cul

ture

. �

Out

line/

Nam

e/id

entif

y/E

xpla

in th

e or

gani

satio

nal r

esou

rces

from

giv

en

stat

emen

ts/s

cena

rios.

Des

crib

e th

e pu

rpos

e/im

porta

nce

of a

bus

ines

s or

gani

satio

nal s

truct

ure

with

spe

cific

refe

renc

e to

an

orga

nogr

am.

� E

xpla

in th

e di

ffere

nces

bet

wee

n le

ader

shi p

and

m

anag

emen

t. �

Brie

fly e

xpla

in th

e pu

rpos

e of

the

eigh

t bu

sine

ss fu

nctio

ns.

� O

utlin

e/D

escr

ibe/

Exp

lain

/Dis

cuss

the

impo

rtanc

e of

the

eigh

t bus

ines

s fu

nctio

ns.

(Not

qua

lity

indi

cato

rs)

Kno

wle

dge

of th

is to

pic

shou

ld e

nabl

e a

lear

ner t

o:

Answ

er in

sho

rt pa

ragr

aphs

/long

er a

nd e

ssay

type

qu

estio

ns.

Type

s of

que

stio

ns:

Que

stio

ns b

ased

on

case

stu

dies

/sce

nario

s sh

ould

in

clud

e di

rect

/indi

rect

sho

rt an

d es

say

ques

tions

, co

verin

g al

l thr

ee c

ogni

tive

leve

ls.

Addi

tiona

l res

ourc

es:

1

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Bus

ines

s S

tudi

es G

r 10

Pap

er 1

7

Exam

inat

ion

Gui

delin

es

DBE

201

8

Te

ache

rs a

nd le

arne

rs m

ust u

se re

cent

bus

ines

s ne

ws

from

the

med

ia (n

ewsp

aper

s, ra

dio,

tele

visi

on a

nd

mag

azin

es) t

o:

- un

ders

tand

the

mic

ro e

nviro

nmen

t and

the

impa

ct

of it

s co

mpo

nent

s on

bus

ines

s op

erat

ions

-

mak

e no

tes

from

diff

eren

t res

ourc

es a

nd

text

book

s.

1.

BU

SIN

ESS

ENVI

RO

N-

MEN

TS

1.2

MAR

KET

EN

VIR

ON

MEN

T:

ELEM

ENTS

/ C

OM

PON

ENTS

O

F TH

E M

ARK

ET

ENVI

RO

NM

ENT

1.2

T he

com

pone

nts

of th

e m

arke

t env

ironm

ent

� Th

e m

arke

t (co

nsum

ers/

cust

omer

s)

� S

uppl

iers

Inte

rmed

iarie

s �

Com

petit

ors

� O

ther

org

anis

atio

ns/c

ivil

soci

ety

(e.g

. co

mm

unity

bas

ed o

rgan

isat

ions

- C

BOs,

non

- go

vern

men

tal o

rgan

isat

ions

- N

GO

s,

regu

lato

rs, s

trate

gic

allie

s an

d un

ions

). �

Opp

ortu

nitie

s an

d th

reat

s fa

ced

by th

e bu

sine

ss -

busi

ness

es h

ave

no c

ontro

l ov e

r th

ese

fact

ors.

1.2

L ear

ners

sho

uld

be a

ble

to:

� D

efin

e/Ex

plai

n th

e m

eani

ng o

f the

mar

ket-

envi

ronm

ent.

� O

utlin

e/D

escr

ibe/

Exp

lain

/Dis

cuss

the

com

pone

nts

of th

e m

arke

t env

ironm

ent.

� Id

entif

y th

e co

mpo

nent

s of

the

mar

ket

envi

ronm

ent f

rom

giv

en

scen

ario

s/st

atem

ents

/cas

e st

udie

s/ca

rtoon

s/pi

ctur

es a

nd m

otiv

ate

you r

an

swer

. �

Exp

lain

/ Out

line/

Giv

e ex

ampl

es o

f oth

er

orga

nisa

tions

/civ

il so

ciet

y.

� E

xpla

in th

e re

ason

why

NG

O’s

and

CBO

’S

form

par

t of t

he m

arke

t. �

Expl

ain

the

mea

ning

of o

ppor

tuni

ties

and

thre

ats

in a

bus

ines

s co

ntex

t and

giv

e pr

act ic

al

exam

ples

of e

ach.

Iden

tify

oppo

rtuni

ties

and

thre

ats

from

giv

en

scen

ario

s/ca

se s

tudi

es/s

tate

men

ts.

� C

ondu

ct a

rese

arch

on

oppo

rtuni

ties

and

thre

ats

face

d by

bus

ines

ses.

Mak

e re

com

men

datio

ns fo

r im

prov

emen

t. K

now

ledg

e of

this

topi

c sh

ould

ena

ble

a le

arne

r to:

An

swer

in s

hort

para

grap

hs/lo

nger

and

ess

ay ty

pe

ques

tions

. Ty

pes

of q

uest

ions

: Q

uest

ions

bas

ed o

n ca

se s

tudi

es/s

cena

rios

shou

ld

incl

ude

dire

ct/in

dire

ct s

hort

and

essa

y qu

estio

ns,

cove

ring

all t

hree

cog

nitiv

e le

vels

.

1

Page 22: ICandelo loLawulo loVavanyo · Although a formula sheet will be provided, candidates will be required to identify the appropriate financial indicators in calculating the relevant

Cop

yrig

ht re

serv

ed

Bus

ines

s S

tudi

es G

r 10

Pap

er 1

8

Exam

inat

ion

Gui

delin

es

DBE

201

8

Ad

ditio

nal r

esou

rces

: Te

ache

rs a

nd le

arne

rs m

ust u

se re

cent

bus

ines

s ne

ws

from

the

med

ia (n

ewsp

aper

s, ra

dio,

tele

visi

on a

nd

mag

azin

es) t

o:

- un

ders

tand

the

curr

ent e

cono

mic

clim

ate

and

back

grou

nd in

whi

ch a

bus

ines

s is

ope

ratin

g to

en

able

them

to u

nder

stan

d th

e im

pact

of t

he m

arke

t en

viro

nmen

t on

busi

ness

es.

- m

ake

note

s fro

m d

iffer

ent r

esou

rces

and

text

book

s.

1.

BU

SIN

ESS

E NVI

RO

N-

MEN

TS

1.3

MAC

RO

EN

VIR

ON

MEN

T E L

EMEN

TS/

CO

MPO

NEN

TS

OF

THE

MAC

RO

E N

VIR

ON

MEN

T

1.3

T he

vario

us c

ompo

nent

s/fe

atur

es o

f the

mac

ro

busi

ness

env

ironm

ent.

� P

hysi

cal/N

atur

al e

nviro

nmen

t ‘

� Ec

onom

ic e

nviro

nmen

t �

Soc

ial,

cultu

ral a

nd d

emog

raph

ic e

nviro

nmen

t �

Tech

nolo

gica

l env

ironm

ent

� Le

gal a

nd p

oliti

cal e

nviro

nmen

t �

Inte

rnat

iona

l/glo

bal e

nviro

nmen

t �

Inst

itutio

nal e

nviro

nmen

t �

The

rela

tions

hip

betw

een

the

envi

ronm

ents

.

1.3

L ear

ners

sho

uld

be a

ble

to:

� D

efin

e/E

xpla

in th

e m

eani

ng o

f the

mac

ro-

envi

ronm

ent.

� B

riefly

exp

lain

the

reas

ons

why

the

mac

ro

envi

ronm

ent c

an b

e a

chal

leng

e to

bus

ine s

ses.

Def

ine/

Giv

e pr

actic

al e

xam

ples

of e

ach

com

pone

nt/fe

atur

e of

the

mac

ro e

nviro

nmen

t �

Brie

fly e

xpla

in th

e re

ason

why

eac

h co

mpo

nent

/feat

ure

pose

s a

chal

leng

e to

bu

sine

sses

. �

Iden

tify

the

com

pone

nts

of th

e m

acro

en

viro

nmen

t fro

m g

iven

sc

enar

ios/

stat

emen

ts/c

ase

stud

ies/

carto

ons/

pict

ures

. �

Sug

gest

ON

E s

trate

gy in

whi

ch b

usin

e sse

s ca

n de

al w

ith E

ACH

ele

men

t of t

he m

acro

en

viro

nmen

t. �

Con

duct

rese

arch

on

the

impa

ct o

f the

mac

ro

envi

ronm

ent o

n bu

sine

sses

(Enr

ichm

ent).

K

now

ledg

e of

this

topi

c sh

ould

ena

ble

a le

arne

r to:

An

swer

in s

hort

para

grap

hs/lo

nger

and

ess

ay ty

pe

ques

tions

. Ty

pes

of q

uest

ions

:

2

Page 23: ICandelo loLawulo loVavanyo · Although a formula sheet will be provided, candidates will be required to identify the appropriate financial indicators in calculating the relevant

Cop

yrig

ht re

serv

ed

Bus

ines

s S

tudi

es G

r 10

Pap

er 1

9

Exam

inat

ion

Gui

delin

es

DBE

201

8

Q

uest

ions

bas

ed o

n ca

se s

tudi

es/ s

cena

rios

shou

ld

incl

ude

dire

ct/in

dire

ct s

hort

and

essa

y qu

estio

ns,

cove

ring

all t

hree

cog

nitiv

e le

vels

. A d

ditio

nal r

esou

rces

: Te

ache

rs a

nd le

arne

rs m

ust u

se re

cent

bus

ines

s ne

ws

from

the

med

ia (n

ewsp

aper

s, ra

dio,

tele

visi

on a

nd

mag

azin

es) t

o:

- un

ders

tand

how

bus

ines

ses

are

affe

cted

by

the

com

pone

nts/

feat

ures

of t

he m

acro

env

ironm

ent.

- m

ake

note

s fro

m d

iffer

ent r

esou

rces

and

text

book

s

1.

BU

SIN

ESS

E NVI

RO

N-

MEN

TS

1.4

INTE

R-

REL

ATIO

NSH

IP

OF

MIC

RO

, M

ARK

ET A

ND

M

ACR

O

ENVI

RO

N-

MEN

TS

1.4

T he

rela

tions

hip

betw

een

mic

ro, m

arke

t and

m

acro

env

ironm

ents

. �

The

inte

rrela

tions

hips

bet

wee

n th

eir f

eatu

res.

Inte

rrel

ated

ness

with

in th

e co

mpo

nent

s of

the

mic

ro (i

nter

nal)

envi

ronm

ent,

e.g.

bet

wee

n th

e fu

nctio

ns, d

epar

tmen

ts, e

mpl

oyer

and

em

ploy

ee e

tc. a

nd th

e m

arke

t env

ironm

ent,

e.g.

th

e re

latio

nshi

p be

twee

n co

mpe

titor

s, a

gent

s,

the

phys

ical

env

ironm

ent a

nd s

taff,

etc

. �

The

inte

rrela

tion

betw

een

mic

ro (i

nter

nal

busi

ness

) and

mar

ket e

nviro

nmen

ts.

����B

usin

ess

and

cons

umer

��

��Bus

ines

s an

d su

pplie

rs

����B

usin

ess

and

inte

rmed

iarie

s ��

��Bus

ines

s an

d co

mpe

titor

s

1.4

Lear

ners

sho

uld

be a

ble

to:

� E

xpla

in/D

escr

ibe

the

link/

rela

tions

hip

betw

een

the

feat

ures

/com

pone

nts

of th

e m

icro

-env

ironm

ent.

� E

xpla

in th

e re

ason

s w

hy c

ompe

titio

n po

ses

a ch

alle

nge

to b

usin

esse

s.

� E

xpla

in th

e in

terre

latio

n be

twee

n m

icro

(in

tern

al) a

nd m

arke

t env

ironm

ents

. �

Giv

e ex

ampl

es o

f the

rela

tions

hip

betw

een

the

busi

ness

with

con

sum

er, s

uppl

iers

, in

term

edia

ries

and

com

petit

ors.

Exp

lain

/Dis

cuss

the

rela

tions

hip

betw

een

mic

ro, m

arke

t and

mac

ro e

nviro

nmen

ts.

Kno

wle

dge

of th

is to

pic

shou

ld e

nabl

e a

lear

ner t

o:

Answ

er in

sho

rt pa

ragr

aphs

/long

er a

nd e

ssay

type

qu

estio

ns.

Type

s of

que

stio

ns:

Que

stio

ns b

ased

on

case

stu

dies

/ sce

nario

s sh

ould

in

clud

e di

rect

/indi

rect

sho

rt an

d es

say

ques

tions

, co

verin

g al

l thr

ee c

ogni

tive

leve

ls.

Addi

tiona

l res

ourc

es:

Teac

hers

and

lear

ners

mus

t use

rece

nt b

usin

ess

new

s fro

m th

e m

edia

(new

spap

ers,

radi

o, te

levi

sion

and

m

agaz

ines

) to:

1

Page 24: ICandelo loLawulo loVavanyo · Although a formula sheet will be provided, candidates will be required to identify the appropriate financial indicators in calculating the relevant

Cop

yrig

ht re

serv

ed

Bus

ines

s S

tudi

es G

r 10

Pap

er 1

10

Ex

amin

atio

n G

uide

lines

D

BE 2

018

- un

ders

tand

the

rela

tions

hip

betw

een

mic

ro, m

arke

t an

d m

acro

env

ironm

ents

. -

mak

e no

tes

from

diff

eren

t res

ourc

es a

nd te

xtbo

oks.

1.

BU

SIN

ESS

E NVI

RO

N-

MEN

TS

1.5

BU

SIN

ESS

SEC

TOR

S

1.5

� P

rimar

y, s

econ

dary

and

terti

ary

sect

ors:

-

Wha

t is

mea

nt b

y pr

imar

y, s

econ

dary

an d

te

rtiar

y se

ctor

s?

- C

lass

ifica

tion

of th

e va

rious

indu

strie

s (n

atur

e of

indu

strie

s an

d pr

oduc

tion)

i nto

pr

imar

y an

d te

rtiar

y se

ctor

s.

� Th

e di

ffere

nces

bet

wee

n fo

rmal

and

info

rmal

se

ctor

s �

The

diffe

renc

es b

etw

een

publ

ic a

nd p

rivat

e se

ctor

s.

1.5

L ear

ners

sho

uld

be a

ble

to:

� D

efin

e/Ex

plai

n th

e m

eani

ng o

f the

prim

ary,

se

cond

ary

and

terti

ary

sect

ors.

Giv

e ex

ampl

es o

f eac

h se

ctor

. �

Exp

lain

/Des

crib

e/D

iscu

ss th

e re

latio

nshi

p be

twee

n th

ese

sect

ors.

Mak

e a

colla

ge s

how

ing

the

rela

tions

hip

betw

een

the

prim

ary,

sec

onda

ry a

nd te

rtiar

y se

ctor

s �

Def

ine/

Expl

ain

the

mea

ning

of t

he fo

rmal

and

in

form

al s

ecto

rs. G

ive

prac

tical

exa

mpl

es o

f ea

ch.

� C

ondu

ct re

sear

ch o

n th

e im

porta

nce

of th

e fo

rmal

and

info

rmal

sec

tor.

� Ex

plai

n/D

iffer

entia

te/T

abul

ate/

Dis

tingu

ish

betw

een

the

form

al a

nd in

form

al s

ecto

rs.

� D

efin

e/Ex

plai

n th

e m

eani

ng o

f the

pub

lic a

nd

priv

ate

sect

or.

� E

xpla

in th

e m

ain

purp

ose

of th

e pu

blic

and

pr

ivat

e se

ctor

. �

Expl

ain/

Diff

eren

tiate

/Tab

ulat

e/D

istin

guis

h be

twee

n th

e pu

blic

and

priv

ate

sect

ors.

K

now

ledg

e of

this

topi

c sh

ould

ena

ble

a le

arne

r to:

An

swer

in s

hort

para

grap

hs/lo

nger

and

ess

ay ty

pe

ques

tions

. Ty

pes

of q

uest

ions

: Q

uest

ions

bas

ed o

n ca

se s

tudi

es/ s

cena

rios

shou

ld

incl

ude

dire

ct/in

dire

ct s

hort

and

essa

y qu

estio

ns,

cove

ring

all t

hree

cog

nitiv

e le

vels

. Ad

ditio

nal r

esou

rces

:

1

Page 25: ICandelo loLawulo loVavanyo · Although a formula sheet will be provided, candidates will be required to identify the appropriate financial indicators in calculating the relevant

Cop

yrig

ht re

serv

ed

Bus

ines

s S

tudi

es G

r 10

Pap

er 1

11

Ex

amin

atio

n G

uide

lines

D

BE 2

018

Teac

hers

and

lear

ners

mus

t use

rece

nt b

usin

ess

new

s fro

m th

e m

edia

(new

spap

ers,

radi

o, te

levi

sion

and

m

agaz

ines

) to:

-

unde

rsta

nd th

e im

porta

nce

of e

ach

sect

or.

- m

ake

note

s fro

m d

iffer

ent r

esou

rces

and

text

book

s.

1.

BU

SIN

ESS

E NVI

RO

N-

MEN

TS

1.6

CO

NTE

MPO

- R

ARY

SOC

IO-

E CO

NO

MIC

IS

SUES

1.6

Con

tem

pora

ry s

ocio

-eco

nom

ic is

sues

that

impa

ct

on b

usin

esse

s.

� In

equa

lity

and

pove

rty -

impa

ct

� In

clus

ivity

- de

finiti

on, a

im o

f inc

lusi

vity

, and

ef

forts

to c

reat

e an

incl

usiv

e w

orkf

orce

. �

HIV

/Aid

s –

its e

ffect

on

the

busi

ness

, e.g

. re

duct

ion

of la

bour

forc

e du

e to

HIV

/Aid

s �

Gam

blin

g (in

clud

ing

pyra

mid

sch

emes

, ille

gal

gam

blin

g an

d m

oney

laun

derin

g)

� Pi

racy

- ille

gal c

opyi

ng o

r rep

rodu

ctio

n of

so

meb

ody’

s pr

oduc

t tha

t affe

cts

busi

ness

es

oper

atio

ns (i

nclu

de c

opyr

ight

, pat

ent a

nd

trade

mar

ks -

defin

ition

and

mea

ning

/rela

tions

to

pira

cy)

� C

ount

erfe

iting

/imita

tions

and

boo

tlegg

ing

(fake

go

ods)

– e

ffect

on

busi

ness

ope

ratio

ns

� St

rikes

and

pol

itica

l dis

turb

ance

s or

labo

ur

disp

utes

- in

clud

ing

go s

low

s an

d lo

ckou

ts.

� V

iole

nce

(e.g

. cau

sed

by v

ario

us fo

rms

of

mis

unde

rsta

ndin

g) p

hysi

cal a

nd e

mot

iona

l im

pact

on

the

wor

kfor

ce, l

ower

ing

leve

ls o

f pr

oduc

tivity

. �

Crim

e (e

.g. l

oss

of g

oods

due

to th

eft,

corr

uptio

n, a

buse

, hija

ckin

gs, b

urgl

arie

s, e

t c.)

1.6

L ear

ners

sho

uld

be a

ble

to:

� E

xpla

in th

e m

eani

ng o

f soc

io-e

cono

mic

issu

es

and

the

reas

on w

hy th

ey p

ose

a ch

alle

nge

to

busi

ness

es.

� D

efin

e/G

ive

the

mea

ning

of i

nequ

ality

and

po

verty

. �

Exp

lain

/Dis

cuss

/Des

crib

e th

e im

pact

of

ineq

ualit

y an

d po

verty

on

busi

ness

es.

� D

efin

e th

e te

rm “i

nclu

sivi

ty” a

nd e

xpla

in th

e pu

rpos

e of

incl

usiv

ity in

the

wor

kpla

ce.

� Ev

alua

te th

e ne

gativ

e im

pact

of H

IV/A

ids

on

busi

ness

es.

� O

utlin

e th

e di

ffere

nt ty

pes

of g

ambl

ing

and

expl

ain

thei

r im

pact

on

busi

ness

es

� D

efin

e/E

labo

rate

on

the

mea

ning

of p

iracy

Dis

cuss

the

impa

ct o

f pira

cy o

n bu

sine

sses

. �

Rec

omm

end

solu

tions

to p

iracy

, e.g

. cop

yrig

ht,

pate

nt a

nd tr

adem

arks

. �

Expl

ain

the

mea

ning

of c

ount

erfe

iting

/b

ootle

ggin

g/st

rikes

/pol

itica

l dis

turb

ance

&c

rime

� E

xpla

in/D

iscu

ss th

e im

pact

of t

he a

bove

- m

entio

ned

soci

o-ec

onom

ic is

sues

on

busi

ness

es.

� Id

entif

y so

cio-

econ

omic

issu

es fr

om g

iven

sc

enar

io/s

tate

men

ts. S

uppo

rt yo

ur a

nsw

er b

y qu

otin

g fro

m th

e sc

enar

io.

� Ex

plai

n th

e im

pact

of s

ocio

-eco

nom

ic is

sues

id

entif

ied

in s

cena

rios/

stat

emen

ts o

n bu

sine

sses

.

2

Page 26: ICandelo loLawulo loVavanyo · Although a formula sheet will be provided, candidates will be required to identify the appropriate financial indicators in calculating the relevant

Cop

yrig

ht re

serv

ed

Bus

ines

s S

tudi

es G

r 10

Pap

er 1

12

Ex

amin

atio

n G

uide

lines

D

BE 2

018

Kno

wle

dge

of th

is to

pic

shou

ld e

nabl

e a

lear

ner t

o:

Answ

er in

sho

rt pa

ragr

aphs

/long

er a

nd e

ssay

type

qu

estio

ns.

Type

s of

que

stio

ns:

Que

stio

ns b

ased

on

case

stu

dies

/ sce

nario

s sh

ould

in

clud

e di

rect

/indi

rect

sho

rt an

d es

say

ques

tions

, co

verin

g al

l thr

ee c

ogni

tive

leve

ls.

Addi

tiona

l res

ourc

es:

Teac

hers

and

lear

ners

mus

t use

rece

nt b

usin

ess

new

s fro

m th

e m

edia

(new

spap

ers,

radi

o, te

levi

sion

and

m

agaz

ines

) to:

-

unde

rsta

nd h

ow s

ocio

-eco

nom

ic is

sues

affe

ct

busi

ness

ope

ratio

ns.

- m

ake

note

s fro

m d

iffer

ent r

esou

rces

and

text

book

s.

Page 27: ICandelo loLawulo loVavanyo · Although a formula sheet will be provided, candidates will be required to identify the appropriate financial indicators in calculating the relevant

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Bus

ines

s S

tudi

es G

r 10

Pap

er 1

13

Ex

amin

atio

n G

uide

lines

D

BE 2

018

2

. B

USI

NES

S O

PER

ATIO

NS

2.1

BU

SIN

ESS

FUN

CTI

ON

S AN

D T

HE

ACTI

VITI

ES O

F T H

E B

USI

NES

S

2.1

� Th

e ei

ght b

usin

ess

func

tions

(gen

eral

m

anag

emen

t, pu

rcha

sing

, pro

duct

ion,

m

arke

ting,

pub

lic re

latio

ns, h

uman

reso

u rce

s,

adm

inis

tratio

n an

d fin

anci

ng)

- G

ener

al M

anag

emen

t – (t

op, m

iddl

e an

d lo

wer

man

agem

ent);

leve

ls o

f man

agem

ent

and

man

agem

ent t

asks

(pla

nnin

g,

orga

nisi

ng, a

ctiv

atin

g, le

adin

g, d

irect

i ng

and

cont

rollin

g) in

clud

ing

risk

man

agem

ent

o B

usin

ess

orga

nisa

tiona

l stru

ctur

e o

The

resp

onsi

bilit

ies

of th

e va

rious

le

vels

of m

anag

emen

t and

the

alig

nmen

t bet

wee

n th

ese

leve

ls

- A

dmin

istra

tion

– ha

ndlin

g of

in

form

atio

n/da

ta, m

anag

emen

t of

info

rmat

ion,

offi

ce p

ract

ice

and

info

rmat

ion

tech

nolo

gy e

.g. c

ompu

ters

, fax

es, p

hone

s,

etc.

-

Fina

ncin

g –

clas

sific

atio

n of

type

s of

fin

anci

ng, s

ourc

es o

f fin

anci

ng, b

udge

ting,

in

trodu

ctio

n to

inve

stm

ents

, typ

es o

f cap

ital

- P

urch

asin

g: p

roce

dure

s, a

ctiv

ities

of

purc

hasi

ng fu

nctio

ns, c

ash

and

cred

it st

ock

cont

rol.

The

stip

ulat

ions

(n

atur

e/pu

rpos

e/rig

hts

and

resp

onsi

bilit

ies/

rem

edie

s, if

any

) of t

he

Nat

iona

l Cre

dit A

ct 3

4 of

200

5 an

d th

e N

atio

nal C

onsu

mer

Pro

tect

ion

Act

68

of

2008

, and

thei

r im

pact

on

the

purc

hasi

n g

and

mar

ketin

g fu

nctio

ns.

- Pu

blic

Rel

atio

ns: i

mpo

rtanc

e of

pub

lic

rela

tions

, met

hods

of P

R/m

edia

, br

ochu

res,

dire

ct c

onta

ct, e

tc.

� Th

e ro

le a

nd im

porta

nce

of th

e fu

nctio

ns w

ithin

th

e bu

sine

ss

2.1

L ear

ners

sho

uld

be a

ble

to:

� R

ecap

the

eigh

t bus

ines

s fu

nctio

ns

� O

utlin

e/M

entio

n/E

xpla

in/D

iscu

ss/D

escr

ibe

the

eigh

t bus

ines

s fu

nctio

ns

� Id

entif

y bu

sine

ss fu

nctio

ns fr

om g

iven

st

atem

ents

/sce

nario

s/ca

se

stud

ies/

pict

ures

/car

toon

s.

� D

iscu

ss/E

xpla

in/D

escr

ibe

the

inte

rrela

tedn

ess

of th

e bu

sine

ss fu

nctio

ns.

GEN

ERAL

MAN

AGEM

ENT

� M

entio

n/O

utlin

e/E

xpla

in/D

iscu

ss/D

escr

ibe

the

thre

e le

vels

of g

ener

al m

anag

emen

t. �

Exp

lain

/Dis

cuss

/Des

crib

e m

anag

emen

t tas

ks.

� Id

entif

y m

anag

emen

t tas

ks fr

om s

cena

rios/

ca

se s

tudi

es/s

tate

men

ts/c

arto

ons.

Iden

tify

the

leve

ls o

f man

agem

ent f

rom

giv

en

scen

ario

s/ca

rtoon

/tabl

es a

nd g

raph

s.

� Ex

plai

n th

e m

eani

ng o

f a b

usin

ess

orga

nisa

tiona

l stru

ctur

e.

� O

utlin

e/M

entio

n/D

iscu

ss/E

xpla

in/D

escr

ibe

the

resp

onsi

bilit

ies

of v

ario

us le

vels

of

man

agem

ent.

� Id

entif

y th

e le

vels

of m

anag

emen

t fro

m g

iven

sc

enar

ios/

case

stu

dies

. O

RG

ANIS

ATIO

NAL

STR

UC

TUR

E �

Out

line

fact

ors

that

influ

ence

the

orga

nisa

tion

stru

ctur

e e.

g. th

e si

ze o

f the

com

pany

, te

chno

logy

, res

ourc

es, a

nd s

trate

gic

goal

s o f

th

e co

mpa

ny.

� N

ame/

Exp

lain

/Dis

cuss

/Des

crib

e th

ree

type

s of

or

gani

satio

nal s

truct

ures

e.g

. fun

ctio

nal,

proj

ect a

nd m

atrix

stru

ctur

es.

1

Page 28: ICandelo loLawulo loVavanyo · Although a formula sheet will be provided, candidates will be required to identify the appropriate financial indicators in calculating the relevant

Cop

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ed

Bus

ines

s S

tudi

es G

r 10

Pap

er 1

14

Ex

amin

atio

n G

uide

lines

D

BE 2

018

The

rela

tions

hip

betw

een

the

busi

ness

fu

nctio

ns a

nd h

ow th

ese

func

tions

diff

er in

the

diffe

rent

type

s of

ent

erpr

ises

(e.g

. sol

e tra

der

vers

us d

epar

tmen

ts in

larg

e in

dust

ries)

-

Org

anis

atio

nal r

esou

rces

e.g

. hum

an,

phys

ical

/mat

eria

l, fin

anci

al a

nd in

form

a tio

n re

sour

ces

� Th

e in

terre

latio

n be

twee

n th

e bu

sine

ss

func

tions

and

how

they

ope

rate

in s

mal

l, m

ediu

m a

nd b

ig b

usin

ess

cont

exts

The

leve

ls o

f gen

eral

man

agem

ent a

nd th

e ta

sks

asso

ciat

ed w

ith e

ach

leve

l; us

e th

is

info

rmat

ion

to a

naly

se m

anag

emen

t lev

els

with

in a

pub

lic o

r priv

ate

orga

nisa

tion.

ADM

INIS

TRAT

ION

FU

NC

TIO

N

� D

iscu

ss/E

xpla

in/D

escr

ibe/

Men

tion/

Out

line

the

activ

ities

of t

he a

dmin

istra

tion

func

tion.

S

tudi

es/p

ictu

res/

carto

ons

n fu

nctio

n.

� Id

entif

y th

ese

activ

ities

from

giv

en s

tate

men

ts/

scen

ario

s/ca

se s

tudi

es.

FIN

ANC

IAL

FUN

CTI

ON

Dis

cuss

/Exp

lain

/Men

tion/

Out

line

the

purp

ose

of th

e fin

anci

al fu

nctio

n.

� E

xpla

in th

e re

ason

s w

hy a

bus

ines

s m

ay n

eed

finan

ce.

� O

utlin

e/M

entio

n/D

efin

e ty

pes

and

sour

ces

of

finan

cing

. �

Iden

tify

type

s an

d so

urce

s of

fina

ncin

g fro

m

give

n sc

enar

ios/

case

stu

dies

/sta

tem

ents

/ pi

ctur

es/c

arto

ons.

Out

line/

Men

tion/

Def

ine

type

s of

cap

ital.

� E

xpla

in th

e di

ffere

nces

bet

wee

n a

fixed

and

w

orki

ng c

apita

l. �

Exp

lain

the

diffe

renc

es b

etw

een

own

and

borr

owed

cap

ital.

PUR

CH

ASIN

G F

UN

CTI

ON

Dis

cuss

/Exp

lain

/Men

tion/

Out

line

the

purp

ose

of th

e pu

rcha

sing

fina

ncia

l fun

ctio

n.

� O

utlin

e th

e ac

tiviti

es o

f the

pur

chas

ing

func

tion

� D

iscu

ss/E

xpla

in/D

iscu

ss th

e pu

rcha

sing

pr

oced

ure.

Exp

lain

the

diffe

renc

es b

etw

een

cash

and

cr

edit

paym

ent.

� E

xpla

in/D

iscu

ss th

e im

porta

nce

of s

tock

C

ontro

l. �

Expl

ain

the

purp

ose/

natu

re o

f the

Nat

iona

l C

redi

t Act

and

the

Nat

iona

l Con

sum

er

Prot

ectio

n Ac

t.

Page 29: ICandelo loLawulo loVavanyo · Although a formula sheet will be provided, candidates will be required to identify the appropriate financial indicators in calculating the relevant

Cop

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ed

Bus

ines

s S

tudi

es G

r 10

Pap

er 1

15

Ex

amin

atio

n G

uide

lines

D

BE 2

018

� O

utlin

e th

e co

nsum

er ri

ghts

as

outli

ned

in th

e N

CA.

Out

line/

Men

tion/

Dis

cuss

the

resp

onsi

bilit

ies

of

cred

it pr

ovid

ers.

Out

line/

Men

tion

rem

edie

s of

the

NC

A e.

g. th

e C

onsu

mer

Trib

unal

, Nat

iona

l Con

sum

er

Com

mis

sion

, Con

sum

er C

ourt

and

an

appr

opria

te O

mbu

dsm

an.

� D

iscu

ss/E

valu

ate/

Ana

lyse

the

impa

ct(p

ositi

ves

/neg

ativ

es) o

f the

se A

cts

on b

usin

esse

s.

� D

iscu

ss/E

xpla

in th

e im

plic

atio

n th

e N

atio

nal

Con

sum

er P

rote

ctio

n A

ct o

n th

e m

arke

ting

func

tion.

PU

BLI

C R

ELAT

ION

S �

Dis

cuss

the

impo

rtanc

e of

the

publ

ic re

latio

ns

� D

iffer

entia

te b

etw

een

exte

rnal

and

inte

rnal

pu

blic

rela

tions

. �

Out

line/

Men

tion/

Exp

lain

/Dis

cuss

the

met

hods

of

car

ryin

g ou

t pub

lic re

latio

ns.

� Id

entif

y th

ese

met

hods

from

giv

en s

cena

rios/

ca

se s

tudi

es /s

tate

men

ts /

pict

ures

/car

toon

s.

Kno

wle

dge

of th

is to

pic

shou

ld e

nabl

e a

lear

ner t

o an

swer

in s

hort

para

grap

hs/lo

nger

and

es

s ay

type

que

stio

ns.

Type

s of

que

stio

ns:

Que

stio

ns b

ased

on

case

stu

dies

/sce

nario

s sh

ould

incl

ude

dire

ct/in

dire

ct s

hort

and

essa

y qu

estio

ns, c

over

ing

all t

hree

cog

nitiv

e le

vels

. Ad

ditio

nal r

esou

rces

: Te

ache

rs a

nd le

arne

rs m

ust u

se:

Rec

ent b

usin

ess

new

s fro

m th

e m

edia

(n

ewsp

aper

s, ra

dio,

tele

visi

on a

nd m

agaz

ines

) to:

-

unde

rsta

nd th

e im

plic

atio

n of

the

NC

A &

CPA

on

the

purc

hasi

ng a

nd m

arke

ting

func

tions

. -

mak

e no

tes

usin

g di

ffere

nt re

sour

ces

and

text

book

s.

Page 30: ICandelo loLawulo loVavanyo · Although a formula sheet will be provided, candidates will be required to identify the appropriate financial indicators in calculating the relevant

Cop

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serv

ed

Bus

ines

s S

tudi

es G

r 10

Pap

er 1

16

Ex

amin

atio

n G

uide

lines

D

BE 2

018

2.

B

USI

NES

S O

PER

ATIO

NS

2.2

T HE

CO

NC

EPT

OF

QU

ALIT

Y

2.2

-The

con

cept

of q

ualit

y –

(def

initi

on)

-Qua

lity

in re

latio

n to

the

vario

us b

usin

ess

func

tions

-Q

ualit

y in

the

Hum

an R

esou

rces

func

tion

� Q

ualit

y pr

oduc

ts

� Q

ualit

y ad

min

istra

tion

proc

esse

s �

Qua

lity

and

a he

alth

y fin

anci

al fu

nctio

n �

Qua

lity

man

agem

ent,

i.e. p

lann

ing,

or

gani

sing

, lea

ding

and

con

trollin

g �

Qua

lity

prom

otio

n of

bus

ines

s im

age

and

its im

pact

on

diffe

rent

bus

ines

s st

ruct

ures

(s

ole

trade

rs v

ersu

s la

rge

busi

ness

es)

-The

cor

rela

tion

betw

een

man

agem

ent a

nd th

e su

cces

s of

bus

ines

s in

ach

ievi

ng it

s ob

ject

ives

; st

reng

ths

and

wea

knes

ses

2.2

L ear

ners

sho

uld

be a

ble

to:

� D

efin

e th

e m

eani

ng o

f qua

lity,

qua

lity

cont

rol

and

qual

ity a

ssur

ance

. �

Exp

lain

/Dis

tingu

ish/

Tabu

late

the

diffe

renc

e be

twee

n qu

ality

con

trol a

nd q

ualit

y as

sura

nce.

Dis

cuss

/Exp

lain

the

impo

rtanc

e of

qua

lity

for

busi

ness

es.

� E

xpla

in h

ow q

ualit

y re

late

s to

the

follo

wi n

g bu

sine

ss fu

nctio

ns:

o H

uman

Res

ourc

es fu

nctio

n o

Adm

inis

tratio

n fu

nctio

n o

Fina

ncia

l fun

ctio

n o

Gen

eral

man

agem

ent

� O

utlin

e/S

ugge

st q

ualit

y in

dica

tors

of t

he

busi

ness

func

tion.

Dis

cuss

the

corre

latio

n be

twee

n m

anag

emen

t and

the

succ

ess

of th

e bu

sine

ss.

� Id

entif

y th

e st

reng

th a

nd w

eakn

ess

of a

bu

sine

ss fr

om g

iven

sce

nario

s/ca

se s

tudi

e s.

� E

valu

ate

the

stre

ngth

and

wea

knes

s of

a

busi

ness

and

mak

e re

com

men

datio

ns fo

r im

prov

emen

t. K

now

ledg

e of

this

topi

c sh

ould

ena

ble

a le

arne

r to:

An

swer

in s

hort

para

grap

hs/lo

nger

and

ess

ay ty

pe

q ues

tions

. Ty

pes

of q

uest

ions

: Q

uest

ions

bas

ed o

n ca

se s

tudi

es/ s

cena

rios

shou

ld in

clud

e di

rect

/indi

rect

sho

rt an

d es

say

ques

tions

, cov

erin

g al

l thr

ee c

ogni

tive

leve

ls.

Addi

tiona

l res

ourc

es:

2

Page 31: ICandelo loLawulo loVavanyo · Although a formula sheet will be provided, candidates will be required to identify the appropriate financial indicators in calculating the relevant

Cop

yrig

ht re

serv

ed

Bus

ines

s S

tudi

es G

r 10

Pap

er 1

17

Ex

amin

atio

n G

uide

lines

D

BE 2

018

Teac

hers

and

lear

ners

mus

t use

: R

ecen

t bus

ines

s ne

ws

from

the

med

ia

(new

spap

ers,

radi

o, te

levi

sion

and

mag

azin

es) t

o u n

ders

tand

the

impo

rtanc

e of

the

rela

tion

betw

een

q ual

ity p

erfo

rman

ce a

nd v

ario

us b

usin

ess

func

tions

. M

ake

note

s us

ing

diffe

rent

reso

urce

s an

d te

xtbo

oks.

Not

e:

The

'Ter

m'-c

olum

n in

dica

tes

the

term

in w

hich

a to

pic

is to

be

cove

red

as p

er th

e C

APS

docu

men

t. Th

e m

ain

topi

cs a

re n

umbe

red

from

1 to

4, e

.g.

Bus

ines

s E

nviro

nmen

t (1)

, Bus

ines

s V

entu

res

(2),

Bus

ines

s R

oles

(3) a

nd B

usin

ess

Ope

ratio

ns (4

) to

sim

plify

the

layo

ut o

f the

doc

umen

t.

Page 32: ICandelo loLawulo loVavanyo · Although a formula sheet will be provided, candidates will be required to identify the appropriate financial indicators in calculating the relevant

5. CLASSIFICATION OF SUBTOPICS ACCORDING TO MAIN TOPICS FOR PAPER 2

BUSINESS VENTURES BUSINESS ROLES Entrepreneurial qualities Social responsibility

Forms of ownership Creative thinking and problem solving

Business opportunity and related factors

Self-management

Business location decision Relationships and team performance

Contracts

Presentation of business information

Business plan

Copyright reserved Please turn over

Page 33: ICandelo loLawulo loVavanyo · Although a formula sheet will be provided, candidates will be required to identify the appropriate financial indicators in calculating the relevant

Bus

ines

s S

tudi

es G

r 10

pape

r 2

19

Exam

inat

ion

Gui

delin

es

DBE

/201

8

6.

ELAB

OR

ATIO

N O

F TH

E C

ON

TEN

T FO

R G

RAD

E 10

(CAP

S)

Cop

yrig

ht re

serv

ed

Plea

se tu

rn o

ver

1.

B

USI

NES

S VE

NTU

RES

1.1

E NTR

EPR

E-

NEU

RIA

L Q

UAL

ITIE

S

1.1

E ntre

pren

euria

l qua

litie

s �

Entre

pren

euria

l qua

litie

s: d

esire

for

resp

onsi

bilit

y, ri

sk ta

ker,

pers

ever

ance

, goo

d m

anag

emen

t and

lead

ersh

ip s

kills

, con

fiden

ce

in o

ne’s

abi

lity

to s

ucce

ed, h

igh

leve

ls o

f en

ergy

, pas

sion

, big

dre

ams

with

a c

lear

vi

sion

, exc

eptio

nal o

rgan

isat

iona

l ski

lls, h

igh

degr

ee o

f com

mitm

ent,

flexi

bilit

y (a

bilit

y to

ad

apt q

uick

ly),

willp

ower

to o

verc

ome

obst

acle

s.

1.1

L ear

ners

sho

uld

be a

ble

to:

� D

efin

e th

e m

eani

ng o

f an

entre

pren

eur.

� O

utlin

e/E

xpla

in/D

iscu

ss th

e qu

aliti

es o

f the

en

trepr

eneu

r. �

Iden

tify

the

qual

ities

of t

he e

ntre

pren

eur f

rom

gi

ven

case

stu

dies

/sce

nario

s/ca

rtoon

s/pi

ctur

es

� Ev

alua

te th

e qu

aliti

es o

f the

ent

repr

eneu

r fro

m

give

n ca

se s

tudi

es/s

cena

rios/

carto

ons/

pict

ures

an

d m

ake

reco

mm

enda

tions

for i

mpr

ovem

ent.

� V

isit

a lo

cal e

ntre

pren

eur a

nd e

valu

ate

him

/her

on

the

qual

ities

of t

he e

ntre

pren

eur.

Kno

wle

dge

of th

is to

pic

shou

ld e

nabl

e a

lear

ner t

o:

Answ

er in

sho

rt pa

ragr

aphs

/long

er a

nd e

ssay

type

qu

estio

ns.

Type

s of

que

stio

ns:

Que

stio

ns b

ased

on

case

stu

dies

/ sce

nario

s sh

ould

in

clud

e di

rect

/indi

rect

sho

rt an

d es

say

ques

tions

, co

verin

g al

l thr

ee c

ogni

tive

leve

ls.

Addi

tiona

l res

ourc

es:

Teac

hers

and

lear

ners

mus

t use

rece

nt b

usin

ess

new

s fro

m th

e m

edia

(new

spap

ers,

radi

o, te

levi

sion

and

m

agaz

ines

) to:

-

enha

nce

unde

rsta

ndin

g on

the

appl

icat

ion

of th

e qu

aliti

es o

f an

entre

pren

eur

- m

ake

note

s fro

m d

iffer

ent r

esou

rces

and

text

book

s.

2

Page 34: ICandelo loLawulo loVavanyo · Although a formula sheet will be provided, candidates will be required to identify the appropriate financial indicators in calculating the relevant

Cop

yrig

ht re

serv

ed

Plea

se tu

rn o

ver

Bus

ines

s S

tudi

es G

r 10

pape

r 2

20

Exam

inat

ion

Gui

delin

es

DBE

/201

8

1.

BU

SIN

ESS

VEN

TUR

ES

1.2

F orm

s of

ow

ners

hip

1.2

Def

initi

on, c

hara

cter

istic

s, a

dvan

tage

s,

disa

dvan

tage

s an

d di

ffere

nces

(com

paris

on)

betw

een

the

follo

win

g fo

rms

of o

wne

rshi

p:

� S

ole

Pro

prie

tor

� Pa

rtner

ship

Clo

se C

orpo

ratio

n �

Non

-Pro

fit C

ompa

ny

� Pr

ofit

Com

pani

es:

����P

rivat

e C

ompa

ny

����P

erso

nal L

iabi

lity

Com

pany

��

��Pub

lic C

ompa

ny

����S

tate

-ow

ned

Com

pany

Co-

oper

ativ

es a

s fo

rms

of o

wne

rshi

p

1.2

L ear

ners

sho

uld

be a

ble

to:

� O

utlin

e/N

ame

the

fact

ors

that

mus

t be

cons

ider

ed w

hen

choo

sing

a fo

rm o

f ow

ners

hip.

Exp

lain

the

diffe

renc

es b

etw

een

prof

it an

d no

n-pr

ofit

orga

nisa

tions

/com

pani

es.

� O

utlin

e th

e fo

rms

of o

wne

rshi

p an

d cl

assi

fy

them

into

pro

fit a

nd n

on-p

rofit

org

anis

atio

n.

� D

efin

e th

e m

eani

ng o

f diff

eren

t for

ms

of

owne

rshi

p.

� E

xpla

in/D

iscu

ss/D

escr

ibe

the

char

acte

ristic

s/

adva

ntag

es/d

isad

vant

ages

of e

ach

form

of

owne

rshi

p.

� D

istin

guis

h/Ta

bula

te/D

iffer

entia

te/C

ompa

re

diffe

rent

form

s of

ow

ners

hip.

Iden

tify

form

s of

ow

ners

hip

from

giv

en c

ase

stud

ies/

scen

ario

s/ca

rtoon

s/pi

ctur

es

� O

utlin

e di

ffere

nt ty

pes

of c

o-op

erat

ives

Exp

lain

/Dis

cuss

/Des

crib

e th

e ad

vant

ages

an

d di

sadv

anta

ges

of c

o-op

erat

ives

Sel

ect a

bes

t for

m o

f ow

ners

hip

and

just

ify

the

reas

ons

for s

elec

tion.

K

now

ledg

e of

this

topi

c sh

ould

ena

ble

a le

arne

r to:

An

swer

in s

hort

para

grap

hs/lo

nger

and

ess

ay ty

pe

ques

tions

. Ty

pes

of q

uest

ions

: Q

uest

ions

bas

ed o

n ca

se s

tudi

es/ s

cena

rios

shou

ld

incl

ude

dire

ct/in

dire

ct s

hort

and

essa

y qu

estio

ns,

cove

ring

all t

hree

cog

nitiv

e le

vels

. Ad

ditio

nal r

esou

rces

: Te

ache

rs a

nd le

arne

rs m

ust u

se re

cent

bus

ines

s ne

ws

from

the

med

ia (n

ewsp

aper

s, ra

dio,

tele

visi

on a

nd

mag

azin

es) t

o:

- an

alys

e di

ffere

nt fo

rms

of o

wne

rshi

p -

mak

e no

tes

from

diff

eren

t res

ourc

es a

nd te

xtbo

oks.

2

Page 35: ICandelo loLawulo loVavanyo · Although a formula sheet will be provided, candidates will be required to identify the appropriate financial indicators in calculating the relevant

Cop

yrig

ht re

serv

ed

Plea

se tu

rn o

ver

Bus

ines

s S

tudi

es G

r 10

pape

r 2

21

Exam

inat

ion

Gui

delin

es

DBE

/201

8

1.

BU

SIN

ESS

VEN

TUR

ES

1.3

BU

SIN

ESS

OPP

OR

TUN

I- T I

ES A

ND

R

ELAT

ED

FAC

TOR

S

1.3

� D

evel

opm

ent o

f a re

sear

ch in

stru

men

t and

the

asse

ssm

ent o

f nee

ds a

nd d

esire

s �

Iden

tific

atio

n of

pos

sibl

e bu

sine

ss

oppo

rtuni

ties

(bas

ed o

n re

sear

ched

nee

ds a

nd

desi

res)

and

the

appl

icat

ion

of a

SW

OT

anal

ysis

(stre

ngth

, wea

knes

ses,

opp

ortu

niti e

s an

d th

reat

s) to

det

erm

ine

a vi

able

bus

ines

s ve

ntur

e �

Gen

erat

ing

new

idea

s, n

eeds

ana

lysi

s/

rese

arch

, ide

ntify

ing

good

idea

s, m

arke

t re

sear

ch, S

WO

T an

alys

is

� R

esea

rch

inst

rum

ents

and

dat

a co

llect

ion

(e.g

. que

stio

nnai

res,

inte

rvie

w s

truct

ures

), ��

����P

roto

col o

f con

duct

ing

rese

arch

(con

sent

, pr

ior o

rgan

isat

iona

l app

oint

men

ts,

intro

duct

ion

of b

asic

eth

ics

in re

sear

ch a

nd

in b

usin

ess

oppo

rtuni

ties)

��

����D

efin

ition

of b

usin

ess

oppo

rtuni

ties

(ba s

ed

on re

sear

ched

nee

ds a

nd d

esire

s) a

nd

stre

ngth

s, w

eakn

esse

s, o

ppor

tuni

ties

and

thre

ats

(SW

OT)

��

����A

pplic

atio

n of

SW

OT

anal

ysis

to a

sses

s bu

sine

ss o

ppor

tuni

ties

�����

�Ana

lysi

s to

det

erm

ine

a vi

able

bus

ines

s ve

ntur

e ��

����Id

entif

icat

ion

of b

usin

ess

oppo

rtuni

ties

1.3

L ear

ners

sho

uld

be a

ble

to:

� Ex

plai

n th

e m

eani

ng o

f a b

usin

ess

oppo

rtuni

ty a

nd g

ive

prac

tical

exa

mpl

es.

� E

xpla

in th

e im

porta

nce

of a

sses

sing

nee

ds

and

desi

res

in id

entif

ying

a b

usin

ess

oppo

rtuni

ty.

� D

esig

n a

rese

arch

inst

rum

ent t

o as

sess

ne

eds

& de

sire

s e.

g. q

uest

ionn

aire

s,

inte

rvie

w s

truct

ure/

sche

dule

. �

Exp

lain

/Des

crib

e pr

otoc

ol fo

r con

duct

ing

rese

arch

. �

Con

duct

a m

arke

t res

earc

h an

d id

entif

y a

busi

ness

opp

ortu

nity

. �

Exp

lain

the

diffe

renc

e be

twee

n in

tern

al &

ex

tern

al m

arke

t res

earc

h.

� C

ompi

le a

SW

OT

anal

ysis

to d

eter

min

e a

viab

le b

usin

ess

vent

ure.

Iden

tify

a bu

sine

ss o

ppor

tuni

ty b

ased

on

the

findi

ngs

from

com

pilin

g a

SWO

T an

alys

is

� A

pply

a S

WO

T an

alys

is fr

om g

iven

sc

enar

ios/

case

stu

dies

. K

now

ledg

e of

this

topi

c sh

ould

ena

ble

a le

arne

r to:

An

swer

in s

hort

para

grap

hs/lo

nger

and

ess

ay ty

pe

ques

tions

. Ty

pes

of q

uest

ions

: Q

uest

ions

bas

ed o

n ca

se s

tudi

es/ s

cena

rios

shou

ld

incl

ude

dire

ct/in

dire

ct s

hort

and

essa

y qu

estio

ns,

cove

ring

all t

hree

cog

nitiv

e le

vels

. Ad

ditio

nal r

esou

rces

: Te

ache

rs a

nd le

arne

rs m

ust u

se re

cent

bus

ines

s ne

ws

from

the

med

ia (n

ewsp

aper

s, ra

dio,

tele

visi

on a

nd

mag

azin

es) t

o:

- id

entif

y bu

sine

ss o

ppor

tuni

ties

and

com

pile

a S

WO

T an

alys

is.

- m

ake

note

s fro

m d

iffer

ent r

esou

rces

and

text

book

s.

3

Page 36: ICandelo loLawulo loVavanyo · Although a formula sheet will be provided, candidates will be required to identify the appropriate financial indicators in calculating the relevant

Cop

yrig

ht re

serv

ed

Plea

se tu

rn o

ver

Bus

ines

s S

tudi

es G

r 10

pape

r 2

22

Exam

inat

ion

Gui

delin

es

DBE

/201

8

1.

BU

SIN

ESS

VEN

TUR

ES

1.4

BU

SIN

ESS

LOC

ATIO

N

DEC

ISIO

N

1.4

Inve

stig

atio

n of

and

deb

ate

on th

e fa

ctor

s th

at

impa

ct o

n bu

sine

ss lo

catio

n de

cisi

ons

� Fa

ctor

s im

pact

ing

loca

tion

(e.g

. lab

our

regu

latio

ns, e

nviro

nmen

tal f

acto

rs, t

rans

por t,

in

frast

ruct

ure,

ava

ilabi

lity

of c

heap

er e

lect

ricity

an

d w

ater

sup

plie

s, p

oten

tial m

arke

t, ra

w

mat

eria

ls, l

abou

r mar

ket,

clim

ate,

gov

ernm

e nt

and

loca

l reg

ulat

ions

, tax

es, c

rime,

etc

.)

1.4

L ear

ners

sho

uld

be a

ble

to:

� E

xpla

in th

e im

porta

nce

of b

usin

ess

loca

tion.

Out

line/

Exp

lain

/Dis

cuss

fact

ors

impa

ctin

g th

e lo

catio

n of

a b

usin

ess.

Con

duct

rese

arch

on

the

impa

ct o

f bus

ines

s lo

catio

n on

the

succ

ess

or fa

ilure

of a

bu

sine

ss.

� Id

entif

y fa

ctor

s im

pact

ing

on a

bus

ines

s lo

catio

n fro

m g

iven

sce

nario

s/ca

se s

tudi

es.

Kno

wle

dge

of th

is to

pic

shou

ld e

nabl

e a

lear

ner t

o:

Answ

er in

sho

rt pa

ragr

aphs

/long

er a

nd e

ssay

type

qu

estio

ns.

Type

s of

que

stio

ns:

Que

stio

ns b

ased

on

case

stu

dies

/ sce

nario

s sh

ould

in

clud

e di

rect

/indi

rect

sho

rt an

d es

say

ques

tions

, co

verin

g al

l thr

ee c

ogni

tive

leve

ls.

Addi

tiona

l res

ourc

es:

Teac

hers

and

lear

ners

mus

t use

rece

nt b

usin

ess

new

s fro

m th

e m

edia

(new

s-pa

pers

, rad

io, t

elev

isio

n an

d m

agaz

ines

) to:

-

unde

rsta

nd fa

ctor

s th

at im

pact

on

busi

ness

loca

tion

deci

sion

s -

mak

e no

tes

from

diff

eren

t res

ourc

es a

nd te

xtbo

oks.

3

Page 37: ICandelo loLawulo loVavanyo · Although a formula sheet will be provided, candidates will be required to identify the appropriate financial indicators in calculating the relevant

Cop

yrig

ht re

serv

ed

Plea

se tu

rn o

ver

Bus

ines

s S

tudi

es G

r 10

pape

r 2

23

Exam

inat

ion

Gui

delin

es

DBE

/201

8

1.

BU

SIN

ESS

VEN

TUR

ES

1.5

CO

NTR

ACTS

1.

5 T h

e re

leva

nce

of c

ontra

cts

and

thei

r leg

al

impl

icat

ions

in d

iffer

ent b

usin

ess

cont

exts

Def

initi

on o

f a c

ontra

ct

� Ty

pes

of c

ontra

cts:

-

Empl

oym

ent c

ontra

ct

- E

mpl

oyer

/em

ploy

ee a

gree

men

t -

Insu

ranc

e-in

sure

r/ins

ured

-

Leas

e ag

reem

ent-s

elle

r/buy

er a

gree

me n

t -

Hire

Pur

chas

e ag

reem

ent-s

elle

r/buy

er

agre

emen

t -

Ren

tal a

gree

men

t-lan

dlor

d/te

nant

ag

reem

ent

� Th

e le

gal i

mpl

icat

ions

of t

hese

con

tract

s in

di

ffere

nt b

usin

ess

cont

exts

(par

ties,

righ

ts a

nd

resp

onsi

bilit

ies

of th

e pa

rties

to a

con

tract

as

pres

crib

ed b

y sp

ecifi

c Ac

ts in

som

e co

ntra

cts)

1.5

L ear

ners

sho

uld

be a

ble

to:

� Ex

plai

n th

e m

eani

ng o

f a c

ontra

ct in

clud

ing

the

deta

ils/c

onte

nt/a

spec

ts o

f a c

ontra

ct.

� O

utlin

e/E

xpla

in/D

iscu

ss/D

escr

ibe

diffe

rent

ty

pes

of c

ontra

cts

e.g.

em

ploy

men

t/ins

uran

ce

hire

pur

chas

e/le

ase

agre

emen

t/ren

tal e

tc.

� Id

entif

y ty

pes

of c

ontra

cts

from

giv

en

scen

ario

s/ca

se s

tudi

es. S

uppo

rt yo

ur a

nsw

er

by q

uotin

g fro

m g

iven

sce

nario

s/st

atem

ents

. �

Dis

cuss

/Exp

lain

/Out

line

the

lega

l im

plic

atio

ns

of c

ontra

cts.

Out

line/

Dis

cuss

/Exp

lain

the

right

s an

d re

spon

sibi

litie

s of

the

parti

es to

a c

ontra

ct.

� Ev

alua

te th

e co

nten

ts/a

spec

ts o

f an

empl

oym

ent c

ontra

ct fr

om g

iven

sc

enar

ios/

case

stu

dies

and

mak

e re

com

men

datio

ns fo

r im

prov

emen

t. K

now

ledg

e of

this

topi

c sh

ould

ena

ble

a le

arne

r to:

An

swer

in s

hort

para

grap

hs/lo

nger

and

ess

ay ty

pe

ques

tions

. Ty

pes

of q

uest

ions

: Q

uest

ions

bas

ed o

n ca

se s

tudi

es/ s

cena

rios

shou

ld

incl

ude

dire

ct/in

dire

ct s

hort

and

essa

y qu

estio

ns,

cove

ring

all t

hree

cog

nitiv

e le

vels

. Ad

ditio

nal r

esou

rces

: Te

ache

rs a

nd le

arne

rs m

ust u

se re

cent

bus

ines

s ne

ws

from

the

med

ia (n

ewsp

aper

s, ra

dio,

tele

visi

on a

nd

mag

azin

es) t

o:

- un

ders

tand

diff

eren

t typ

es o

f con

tract

s an

d th

eir

lega

l im

plic

atio

ns o

n bu

sine

sses

-

mak

e no

tes

from

diff

eren

t res

ourc

es a

nd te

xtbo

oks.

3

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Cop

yrig

ht re

serv

ed

Plea

se tu

rn o

ver

Bus

ines

s S

tudi

es G

r 10

pape

r 2

24

Exam

inat

ion

Gui

delin

es

DBE

/201

8

1.

BU

SIN

ESS

VEN

TUR

ES

1.6

P RES

ENTA

TIO

N

OF

BU

SIN

ESS

INFO

RM

ATIO

N

1.6

A ccu

rate

and

con

cise

ver

bal a

nd n

on-v

erba

l pr

esen

tatio

n (in

clud

ing

grap

hs) o

f a v

arie

ty o

f bu

sine

ss-re

late

d in

form

atio

n �

Pre

sent

atio

n of

bus

ines

s re

ports

with

tabl

es,

grap

hs, d

iagr

ams

and

illust

ratio

ns th

at in

clud

e sy

mbo

ls a

nd p

ictu

res

(e.g

. act

iviti

es, p

rogr

ess,

ch

alle

nges

and

reco

mm

enda

tions

) �

Ver

bal p

rese

ntat

ions

with

sup

port

mat

eria

ls

(han

d-ou

ts, t

rans

pare

ncie

s, s

lides

, cha

rts,

mod

els,

etc

.) - D

efin

ition

of t

he d

iffer

ent a

udio

-vis

ual a

i ds

- D

esig

n an

d la

yout

of a

pre

sent

atio

n us

ing

diffe

rent

vis

ual a

ids

(e.g

. sho

w h

ow to

pr

epar

e/se

t out

a p

oste

r and

han

d-ou

ts)

1.6

L ear

ners

sho

uld

be a

ble

to:

� E

xpla

in/D

iscu

ss th

e im

porta

nce

of b

usin

e ss

repo

rts.

� M

entio

n/O

utlin

e/Ex

plai

n gu

idel

ines

on

writ

i ng

an e

ffect

ive

busi

ness

repo

rt.

� Ex

plai

n th

e im

porta

nce,

adv

anta

ges

and

disa

dvan

tage

s of

gra

phs/

diag

ram

s, s

ymbo

l s/

pict

ures

. �

Out

line/

Exp

lain

/Dis

cuss

fact

ors

that

mus

t be

cons

ider

ed w

hen

prep

arin

g fo

r a v

erba

l pr

esen

tatio

n.

� A

dvic

e bu

sine

sses

on

how

to p

repa

re fo

r su

ppor

t mat

eria

ls fo

r a p

rese

ntat

ion.

Expl

ain

the

purp

ose

of a

udio

-vis

ual a

ids.

Iden

tify

audi

o-vi

sual

aid

s fro

m g

iven

sc

enar

ios/

case

stu

dies

/pic

ture

s/ca

rtoon

s.

Sup

port

your

ans

wer

by

quot

ing

from

giv

en

scen

ario

s/ca

se s

tudi

es/p

ictu

res/

carto

ons.

Exp

lain

fact

ors

that

mus

t be

cons

ider

ed w

hen

desi

gnin

g a

pres

enta

tion.

K

now

ledg

e of

this

topi

c sh

ould

ena

ble

a le

arne

r to:

An

swer

in s

hort

para

grap

hs/lo

nger

and

ess

ay ty

pe

ques

tions

. Ty

pes

of q

uest

ions

: Q

uest

ions

bas

ed o

n ca

se s

tudi

es/ s

cena

rios

shou

ld

incl

ude

dire

ct/in

dire

ct s

hort

and

essa

y qu

estio

ns,

cove

ring

all t

hree

cog

nitiv

e le

vels

. Ad

ditio

nal r

esou

rces

: Te

ache

rs a

nd le

arne

rs m

ust u

se re

cent

bus

ines

s ne

ws

from

the

med

ia (n

ewsp

aper

s, ra

dio,

tele

visi

on a

nd

mag

azin

es) t

o:

- un

ders

tand

cur

rent

tren

ds a

pplie

d in

pre

sent

ing

busi

ness

info

rmat

ion

3

- m

ake

note

s fro

m d

iffer

ent r

esou

rces

and

text

book

s.

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tudi

es G

r 10

pape

r 2

25

Exam

inat

ion

Gui

delin

es

DBE

/201

8

1.7

BU

SIN

ESS

VEN

TUR

ES

1.7

BU

SIN

ESS

PLAN

1.7

A b u

sine

ss p

lan

(incl

udin

g a

finan

cial

ana

lysi

s)

that

can

be

impl

emen

ted

(fina

ncia

l via

bilit

y bu

sine

ss p

lan)

Bus

ines

s pl

ans

(incl

udin

g fin

anci

al a

naly

sis)

ba

sed

on id

entif

ied

busi

ness

opp

ortu

nitie

s)

���A

naly

sis

of e

nviro

nmen

tal f

acto

rs

���C

ompo

nent

s of

the

Bus

ines

s P

lan

���C

over

pag

e an

d in

dex

(incl

ude

nam

e of

bu

sine

ss)

���E

xecu

tive

sum

mar

y ��

�Des

crip

tion

of th

e bu

sine

ss

o Th

e lo

ng-te

rm o

bjec

tives

, mis

sion

and

vi

sion

of t

he b

usin

ess

o Th

e st

ruct

ure

of th

e bu

sine

ss

(ow

ners

hip)

o

The

prod

uct/s

ervi

ce

o Le

gal r

equi

rem

ents

of b

usin

ess,

e.g

. lic

ense

��

�SW

OT

anal

ysis

��

�Mar

ketin

g pl

an

o M

arke

t res

earc

h o

Mar

ketin

g m

ix, t

he 7

Ps:

pric

e, p

rodu

c t,

prom

otio

n, p

lace

, peo

ple,

phy

sica

l en

viro

nmen

t and

pro

cess

��

�Com

petit

ion

1.7

L ear

ners

sho

uld

be a

ble

to:

� Ex

plai

n th

e im

porta

nce

of a

bus

ines

s pl

an.

� An

alys

e th

e ch

alle

nges

of t

he m

acro

env

ironm

ent

usin

g PE

STLE

ana

lysi

s.

� O

utlin

e th

e co

mpo

nent

s of

a b

usin

ess

plan

. �

Exp

lain

the

purp

ose

of th

e ex

ecut

ive

sum

mar

y an

d ou

tline

asp

ects

that

mus

t be

incl

uded

in th

e ex

ecut

ive

sum

mar

y.

� Fo

rmul

ate

the

visi

on/m

issi

on s

tate

men

ts a

nd g

oals

of

the

envi

sage

d bu

sine

ss.

� E

xpla

in th

e re

latio

nshi

p be

twee

n th

e st

ruct

ure

of

the

busi

ness

and

form

s of

ow

ners

hip.

Out

line/

Men

tion

diffe

rent

type

s of

lega

l re

quire

men

ts o

f a b

usin

ess.

Com

pile

a S

WO

T an

alys

is fo

r the

env

isag

ed

busi

ness

. �

Expl

ain

the

impo

rtanc

e of

a m

arke

ting

plan

and

m

arke

t res

earc

h.

� Ex

plai

n th

e m

eani

ng o

f a m

arke

ting

mix

with

sp

ecifi

c re

fere

nce

to th

e 7p

’s.

� Id

entif

y th

e 7p

’s fr

om g

iven

cas

e st

udie

s/sc

enar

ios/

stat

emen

ts/c

arto

on.

� Id

entif

y co

mpe

titor

s fro

m d

oing

a m

arke

t res

earc

h an

d ex

plai

n th

e st

rate

gies

that

you

will

use

to

over

com

e co

mpe

titio

n in

the

mar

ket.

� Fo

rmul

ate

a fin

anci

al p

lan

incl

udin

g a

bala

nce

� K

now

ledg

e of

this

topi

c sh

ould

ena

ble

a le

arne

r to

: An

swer

in s

hort

para

grap

hs/lo

nger

and

ess

ay ty

pe

ques

tions

. Ty

pes

of q

uest

ions

: Q

uest

ions

bas

ed o

n ca

se s

tudi

es/ s

cena

rios

shou

ld

incl

ude

dire

ct/in

dire

ct s

hort

and

essa

y qu

estio

ns,

cove

ring

all t

hree

cog

nitiv

e le

vels

. Ad

ditio

nal r

esou

rces

: Te

ache

rs a

nd le

arne

rs m

ust u

se re

cent

bus

ines

s ne

ws

from

the

med

ia (n

ewsp

aper

s, ra

dio,

tele

visi

on a

nd

mag

azin

es) t

o:

3

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Cop

yrig

ht re

serv

ed

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se tu

rn o

ver

Bus

ines

s S

tudi

es G

r 10

pape

r 2

26

Exam

inat

ion

Gui

delin

es

DBE

/201

8

-

unde

rsta

nd h

ow to

dev

elop

a v

iabl

e bu

sine

ss p

lan

- m

ake

note

s fro

m d

iffer

ent r

esou

rces

and

text

book

s.

2.

B

USI

NES

S R

OLE

S

2.1

S OC

IAL

RES

PON

SIB

I- LI

TY

2.1

Way

s in

whi

ch a

bus

ines

s ca

n co

ntrib

ute

resp

onsi

bly

tow

ards

its

imm

edia

te c

omm

unity

Wha

t is

soci

al re

spon

sibi

lity?

Def

initi

on o

f Cor

pora

te S

ocia

l Res

pons

ibilit

y �

Initi

ativ

es ta

ken

by b

usin

esse

s in

add

ress

ing

the

soci

o-ec

onom

ic is

sues

dis

cuss

ed; r

efer

to

curr

ent i

ssue

s

2.1

L ear

ners

sho

uld

be a

ble

to:

� D

efin

e th

e te

rm “s

ocia

l res

pons

ibilit

y” a

nd g

ive

prac

tical

exa

mpl

es.

� R

ecom

men

d/S

ugge

st in

itiat

ives

bus

ines

ses

can

take

to a

ddre

ss s

ocio

-eco

nom

ic is

sues

. �

Inte

rvie

w lo

cal b

usin

esse

s on

the

initi

ativ

es

take

n to

add

ress

soc

io-e

cono

mic

issu

es.

� Ev

alua

te th

e ex

tent

to w

hich

thes

e in

itiat

ives

ha

ve a

ddre

ssed

the

soci

o-ec

onom

ic is

sues

. �

NO

TE: D

o no

t stu

dy th

e im

pact

of C

SI/C

SR

on b

usin

esse

s an

d co

mm

uniti

es.

Kno

wle

dge

of th

is to

pic

shou

ld e

nabl

e a

lear

ner t

o:

Answ

er in

sho

rt pa

ragr

aphs

/long

er a

nd e

ssay

type

qu

estio

ns.

Type

s of

que

stio

ns:

Que

stio

ns b

ased

on

case

stu

dies

/ sce

nario

s sh

ould

in

clud

e di

rect

/indi

rect

sho

rt an

d es

say

ques

tions

, co

verin

g al

l thr

ee c

ogni

tive

leve

ls.

Addi

tiona

l res

ourc

es:

Teac

hers

and

lear

ners

mus

t use

rece

nt b

usin

ess

new

s fro

m th

e m

edia

(new

spap

ers,

radi

o, te

levi

sion

and

m

agaz

ines

) to:

unde

rsta

nd re

ason

s w

hy b

usin

esse

s ne

ed to

ad

dres

s so

me

soci

o-ec

onom

ic is

sues

in th

e co

mm

uniti

es th

ey o

pera

te. m

ake

note

s fro

m

diffe

rent

reso

urce

s an

d te

xtbo

oks

2

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s S

tudi

es G

r 10

pape

r 2

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Exam

inat

ion

Gui

delin

es

DBE

/201

8

2.

BU

SIN

ESS

RO

LES

2.2

CR

EAT

IVE

THIN

KIN

G &

PR

OB

LEM

SO

LVIN

G

2.2

� C

reat

ive

thin

king

and

its

cont

ribut

ion

tow

ards

su

cces

sful

and

sus

tain

able

bus

ines

s pr

actic

e �

Cre

ativ

e th

inki

ng to

gen

erat

e en

trepr

eneu

rial

oppo

rtuni

ties

and

to s

olve

bus

ines

s pr

oble

ms

- Pr

oble

m-s

olvi

ng:

o R

esea

rch

skills

– fi

ndin

g in

form

ati o

n to

ass

ist w

ith p

robl

em s

olvi

ng

o P

robl

em s

olvi

ng v

ersu

s de

cisi

on

mak

ing

o P

robl

em-s

olvi

ng c

ycle

: ide

ntifi

catio

n of

the

prob

lem

, def

initi

on o

f the

pr

oble

m, f

orm

ulat

ion

of th

e st

rate

gy,

impl

emen

tatio

n of

the

stra

tegy

, al

loca

tion

of re

sour

ces,

mon

itorin

g pr

oble

m s

olvi

ng a

nd e

valu

atio

n of

the

prob

lem

-sol

ving

pro

cess

Prob

lem

-sol

ving

tech

niqu

es (e

.g. F

orce

-Fie

ld

Anal

ysis

, Cha

ir te

chni

que,

Nom

inal

Gro

up

tech

niqu

e, b

rain

stor

min

g, F

orce

d C

ombi

natio

ns, S

CAM

PE

R)

- Th

e us

e of

indi

geno

us k

now

ledg

e to

so

lve

prob

lem

s an

d id

entif

y bu

sine

ss

oppo

rtuni

ties

- Th

e us

e of

min

d m

appi

ng, b

rain

stor

min

g an

d cr

eativ

e th

inki

ng/id

ea g

ener

atio

n to

id

entif

y in

nova

tive

and

entre

pren

euria

l bu

sine

ss o

ppor

tuni

ties

- Th

e us

e of

non

-con

vent

iona

l thi

nki n

g to

id

entif

y in

nova

tive

busi

ness

opp

ortu

nitie

s -

Way

s in

whi

ch c

reat

ive

busi

ness

op

portu

nitie

s ca

n re

alis

tical

ly b

e im

plem

ente

d

2.2

L ear

ners

sho

uld

be a

ble

to:

� Ex

plai

n th

e m

eani

ng o

f cre

ativ

e th

inki

ng.

� D

iscu

ss/D

escr

ibe/

Exp

lain

the

adva

ntag

es/b

enef

its

of c

reat

ive

thin

king

in th

e w

orkp

lace

. �

Expl

ain

how

bus

ines

ses

can

use

crea

tive

thin

king

to

gen

erat

e en

trepr

eneu

rial o

ppor

tuni

ties,

e.g

. de

sign

ing

envi

ronm

ents

that

stim

ulat

e cr

eativ

e th

inki

ng.

� D

iscu

ss h

ow b

usin

esse

s ca

n us

e cr

eativ

e th

inki

ng

to s

olve

bus

ines

s pr

oble

ms.

Elab

orat

e on

the

mea

ning

of p

robl

em s

olvi

ng.

� E

xpla

in th

e di

ffere

nces

bet

wee

n de

cisi

on m

akin

g an

d pr

oble

m s

olvi

ng.

� O

utlin

e/M

entio

n/D

iscu

ss/E

xpla

in/D

iscu

ss

the

prob

lem

sol

ving

cyc

le.

� O

utlin

e/M

entio

n/D

iscu

ss/E

xpla

in

pro

blem

-sol

ving

te

chni

ques

. �

Exp

lain

/Dis

cuss

/Des

crib

e ho

w b

usin

esse

s ca

n ap

ply

the

prob

lem

sol

ving

tech

niqu

es to

sol

ve

busi

ness

pro

blem

s.

� Id

entif

y pr

oble

m s

olvi

ng te

chni

ques

from

giv

en

scen

ario

s/ca

se s

tudi

es.

� R

ecap

the

mea

ning

of a

bus

ines

s op

portu

nity

Exp

lain

/Dis

cuss

how

bus

ines

ses

can

use

min

d m

appi

ng, b

rain

stor

min

g to

iden

tify

inno

vativ

e an

d en

trepr

eneu

rial b

usin

ess

oppo

rtuni

ties.

Rec

omm

end/

Sugg

est w

ays

in w

hich

cre

ativ

e bu

sine

ss o

ppor

tuni

ties

can

real

istic

ally

be

impl

emen

ted.

Kno

wle

dge

of th

is to

pic

shou

ld e

nabl

e a

lear

ner t

o an

swer

in s

hort

para

grap

hs a

nd/o

r lon

ger a

nd e

ssay

ty

pe q

uest

ions

. Ty

pes

of q

uest

ions

: Q

uest

ions

bas

ed o

n ca

se s

tudi

es/s

cena

rios

shou

ld

incl

ude

dire

ct/in

dire

ct s

hort

and

essa

y qu

estio

ns,

cove

ring

all t

hree

cog

nitiv

e le

vels

.

3

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Cop

yrig

ht re

serv

ed

Plea

se tu

rn o

ver

Bus

ines

s S

tudi

es G

r 10

pape

r 2

28

Exam

inat

ion

Gui

delin

es

DBE

/201

8

Ad

ditio

nal r

esou

rces

: Te

ache

rs a

nd le

arne

rs m

ust u

se c

chal

leng

ing

case

st

udie

s fro

m v

ario

us s

ourc

es w

here

lear

ners

can

app

ly

prob

lem

-sol

ving

tech

niqu

es to

: -

solv

e co

mpl

ex b

usin

ess

prob

lem

s. L

earn

ers

shou

ld

be e

ncou

rage

d to

eva

luat

e ea

ch p

robl

em-s

olvi

ng

tech

niqu

e.

- m

ake

note

s fro

m d

iffer

ent r

esou

rces

and

te

xtbo

oks.

2.

BU

SIN

ESS

RO

LES

2.3

SELF

M

ANAG

EMEN

T

2.3

-The

con

cept

of s

elf-m

anag

emen

t and

a

disc

ussi

on o

n ho

w it

is re

leva

nt in

a b

usin

ess

cont

ext

� Ti

me

man

agem

ent,

pers

onal

goa

ls, d

efin

ition

of

suc

cess

and

a b

alan

ced

lifes

tyle

(e.g

. ba

lanc

ing

wor

k w

ith re

laxa

tion)

Dev

elop

men

t of a

pro

fess

iona

l im

age

(e.g

. ne

atne

ss o

f wor

k, p

rese

ntat

ions

) and

acc

e ss

to re

sour

ces

to a

ssis

t with

pro

fess

iona

l im

age

� Pe

rson

al a

naly

sis

of s

treng

ths,

wea

knes

ses ,

ta

lent

s an

d in

tere

sts

� D

iscu

ssio

n of

the

follo

win

g co

ncep

ts: s

elf-

know

ledg

e, s

elf-c

onfid

ence

, stre

ss

man

agem

ent (

conc

epts

of s

tress

m

anag

emen

t), a

dapt

abilit

y, e

tc.

2.3

L ear

ners

sho

uld

be a

ble

to:

� D

efin

e th

e m

eani

ng o

f tim

e m

anag

emen

t. �

Exp

lain

/Des

crib

e/D

iscu

ss th

e im

porta

nce

o f

setti

ng g

oals

. �

Rec

omm

end/

Sug

gest

way

s in

whi

ch p

eopl

e ca

n liv

e a

succ

essf

ul a

nd b

alan

ced

life

style

. �

Expl

ain

the

impo

rtanc

e of

a p

rofe

ssio

nal

imag

e.

� Su

gges

t/Rec

omm

end

way

s in

whi

ch

empl

oyee

s ca

n pr

ojec

t a p

rofe

ssio

nal i

mag

e .

� Ex

plai

n th

e im

porta

nce

of re

cogn

isin

g on

e’s

stre

ngth

s an

d w

eakn

esse

s.

� C

ompi

le a

per

sona

l ana

lysi

s of

you

r stre

n gth

s,

wea

knes

ses,

tale

nts

and

inte

rest

s.

� S

ugge

st/R

ecom

men

d w

ays

to b

uild

one

st

reng

ths

and

wea

knes

ses.

Ela

bora

te o

n th

e m

eani

ng o

f sel

f- m

anag

emen

t/sel

f-con

fiden

ce/s

tress

m

anag

emen

t. �

Sug

gest

/Rec

omm

end

way

s pe

ople

can

in

crea

se th

eir s

elf-c

onfid

ence

. �

Sugg

est/R

ecom

men

d w

ays

to m

anag

e st

ress

Def

ine

the

mea

ning

of a

dapt

abilit

y �

Sugg

est/R

ecom

men

d w

ays

in w

hich

peo

ple

can

adap

t to

chan

ge.

4

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Cop

yrig

ht re

serv

ed

Plea

se tu

rn o

ver

Bus

ines

s S

tudi

es G

r 10

pape

r 2

29

Exam

inat

ion

Gui

delin

es

DBE

/201

8

K

now

ledg

e of

this

topi

c sh

ould

ena

ble

a le

arne

r to:

An

swer

in s

hort

para

grap

hs/lo

nger

and

ess

ay ty

pe

ques

tions

. Ty

pes

of q

uest

ions

: Q

uest

ions

bas

ed o

n ca

se s

tudi

es/s

cena

rios

shou

ld

incl

ude

dire

ct/in

dire

ct s

hort

and

essa

y qu

estio

ns,

cove

ring

all t

hree

cog

nitiv

e le

vels

. Ad

ditio

nal r

esou

rces

: Te

ache

rs a

nd le

arne

rs m

ust u

se c

halle

ngin

g ca

se

stud

ies

from

var

ious

sou

rces

whe

re le

arne

rs c

an:

- ev

alua

te a

per

sona

l ana

lysi

s of

stre

ngth

s,

wea

knes

ses,

tale

nts

and

inte

rest

s of

suc

cess

pe

ople

. -

mak

e no

tes

usin

g di

ffere

nt re

sour

ces

and

text

book

s.

2.

BU

SIN

ESS

RO

LES

2.4

REL

ATIO

N-

SHIP

S AN

D

TEAM

PER

FOR

- M

ANC

E

2.4 �

Way

s in

whi

ch p

eopl

e ne

ed to

wor

k to

geth

er

to a

ccom

plis

h bu

sine

ss o

bjec

tives

; dis

cuss

fa

ctor

s th

at c

an in

fluen

ce th

ese

rela

tions

hips

(e

.g. p

reju

dice

, bel

iefs

, val

ues

and

dive

rsity

) -

Und

erst

andi

ng b

usin

ess

obje

ctiv

es (e

.g.

prof

it, p

rodu

ctiv

ity, s

ervi

ce)

- In

terp

erso

nal r

elat

ions

hips

in th

e w

orkp

lace

(e.g

. diff

eren

t hie

rarc

hies

, m

anag

emen

t lev

els,

the

impo

rtanc

e of

ea

ch in

divi

dual

in a

chie

ving

bus

ines

s ob

ject

ives

) -

Per

sona

l bel

iefs

and

val

ues

and

how

th

ey in

fluen

ce b

usin

ess

rela

tions

hips

(e

.g. p

reju

dice

, dis

crim

inat

ion,

equ

ity,

dive

rsity

) �

Crit

eria

for s

ucce

ssfu

l and

col

labo

rativ

e te

am p

erfo

rman

ce in

a b

usin

ess

cont

ext

and

asse

ssm

ent o

f a te

am a

gain

st th

ese

crite

ria

2.4

L ear

ners

sho

uld

be a

ble

to:

� O

utlin

e/M

entio

n/D

efin

e th

e m

eani

ng o

f bu

sine

ss o

bjec

tives

Exp

lain

/Dis

cuss

the

bene

fits

of te

am w

ork.

Rec

omm

end/

Sugg

est w

ays

in w

hich

bu

sine

sses

can

cre

ate

an e

nviro

nmen

t tha

t en

able

s te

ams

to w

ork

effe

ctiv

ely.

Exp

lain

the

mea

ning

of i

nter

pers

onal

re

latio

nshi

ps in

the

wor

kpla

ce w

ith s

peci

fic

refe

renc

e to

diff

eren

t hie

rarc

hies

/man

age-

m

ent l

evel

s/th

e im

porta

nce

of e

ach

indi

vidu

a l

in a

chie

ving

bus

ines

s ob

ject

ives

. �

Dis

cuss

/Exp

lain

/Des

crib

e fa

ctor

s th

at c

an

influ

ence

team

rela

tions

hips

e.g

. pre

judi

ce,

disc

rimin

atio

n, e

quity

, div

ersi

ty.

� Id

entif

y fa

ctor

s th

at c

an in

fluen

ce te

am

rela

tions

hips

from

giv

en s

cena

rios/

case

4

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Cop

yrig

ht re

serv

ed

Plea

se tu

rn o

ver

Bus

ines

s S

tudi

es G

r 10

pape

r 2

30

Exam

inat

ion

Gui

delin

es

DBE

/201

8

- W

orki

ng in

a te

am to

acc

ompl

ish

busi

ness

obj

ectiv

es, e

.g. c

lear

ob

ject

ives

and

agr

eed

goal

s, o

penn

ess ,

m

utua

l res

pect

, sup

port

and

mut

ual

trust

, mem

bers

com

mitt

ed to

ac

hiev

emen

t, so

und

inte

r-tea

m

rela

tions

, ind

ivid

ual d

evel

opm

ent

oppo

rtuni

ties,

revi

ew o

f the

team

pr

oces

ses,

etc

stud

ies.

Sup

port

your

ans

wer

by

quot

ing

from

gi

ven

scen

ario

s/ca

se s

tudi

es.

� R

ecom

men

d/S

ugge

st w

ays

in w

hich

bu

sine

sses

can

add

ress

fact

ors

that

influ

e nce

te

am re

latio

nshi

ps.

� O

utlin

e/M

entio

n/D

iscu

ss/E

xpla

in/D

escr

i be

the

crite

ria fo

r suc

cess

ful t

eam

per

form

ance

. �

Ass

ess

your

self

agai

nst t

he c

riter

ia fo

r su

cces

sful

team

per

form

ance

. �

Iden

tify

the

crite

ria fo

r suc

cess

ful t

eam

pe

rform

ance

from

giv

en s

cena

rios/

case

st

udie

s. S

uppo

rt yo

ur a

nsw

er b

y qu

otin

g fro

m

give

n sc

enar

ios/

case

stu

dies

. �

Eva

luat

e th

e cr

iteria

for s

ucce

ssfu

l tea

m

perfo

rman

ce fr

om g

iven

cas

e st

udie

s/sc

enar

ios

and

mak

e re

com

men

datio

ns fo

r im

prov

emen

t. K

now

ledg

e of

this

topi

c sh

ould

ena

ble

a le

arne

r to

Answ

er in

sho

rt pa

ragr

aphs

/long

er a

nd e

ssay

type

qu

estio

ns.

Type

s of

que

stio

ns:

Que

stio

ns b

ased

on

case

stu

dies

/sce

nario

s sh

ould

in

clud

e di

rect

/indi

rect

sho

rt an

d es

say

ques

tions

, co

verin

g al

l thr

ee c

ogni

tive

leve

ls.

Addi

tiona

l res

ourc

es:

Teac

hers

and

lear

ners

mus

t use

rece

nt b

usin

ess

new

s fro

m th

e m

edia

(new

spap

ers,

radi

o, te

levi

sion

and

m

agaz

ines

) to:

-

unde

rsta

nd th

e im

porta

nce

of te

am w

ork

and

how

bu

sine

sses

can

dea

l with

fact

ors

that

can

influ

ence

te

am re

latio

nshi

ps.

- m

ake

note

s fro

m d

iffer

ent r

esou

rces

and

text

book

s

N

ote:

Th

e 'T

erm

'-col

umn

indi

cate

s th

e te

rm in

whi

ch a

topi

c is

to b

e co

vere

d as

per

the

CAP

S do

cum

ent.

The

mai

n to

pics

are

num

bere

d fro

m 1

to 4

, e.g

. B

usin

ess

Env

ironm

ent (

1), B

usin

ess

Ven

ture

s (2

), B

usin

ess

Rol

es (3

) and

Bus

ines

s O

pera

tions

(4) t

o si

mpl

ify th

e la

yout

of t

he d

ocum

ent.

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Business Studies 31 Examination Guidelines

DBE/2018

Copyright reserved Please turn over

7. GUIDELINES FOR ANSWERING THE BUSINESS STUDIES QUESTION PAPER Planning and organisation is extremely important. A well-planned work schedule/study timetable will ensure the completion of the curriculum which will adequately prepare learners for the end-of-the- year examination.

Preparation for quality responses � Use the above-mentioned resource materials to prepare learners for answering different TYPES

of questions. � Remember that each TOPIC can be tested with objective, short, paragraph or essay type

questions. � An essay question may include a combination of topics and subtopics. � Take careful note of the ACTION WORDS/VERBS used in the question, e.g.:

- List/Name/State means learners should provide direct answers without discussion. - Discuss/Evaluate/Explain/Describe/Justify (or other higher cognitive verbs) means learners

must give more information on the fact(s) they have listed/named/stated. Give reasons, examples etc. to substantiate the answer.

� Familiarise learners with the Notes to Markers included in NSC question paper memoranda. Refer particularly to the NSC Notes to Markers (November 2017 and later), as there were some adjustments regarding the mark allocation in SECTION B (with questions containing case studies) and SECTION C (synthesis and analysis).

� When analysing topics and subtopics, study the last column (a guide to core content). � The mark allocation will determine the length and time to be spent on the question. � Learners will be penalised if the numbering of questions is incorrect. This is applicable to all the

sections of the paper. � Learners must keep abreast of current developments in legislation and the industry to be able to

provide recent examples in order to obtain marks for originality in essay questions. Originality should not be seen as a separate section in an essay type question, but rather as an example that will either strengthen a point made, or enhance the discussion of the topic of the essay.

TYPES OF QUESTIONS

SECTION A Multiple-choice, matching, choosing the correct concept/terminology, etc. (objective questions):

These types of questions require learners to have a thorough knowledge of the subject and they have to exercise logic and good insight.

The recommended approach to multiple-choice questions is to read and analyse the statement carefully. Thereafter, study the alternatives carefully and eliminate the incorrect options. Review the remaining possible answers and choose the correct one.

SECTION B Paragraph style, case studies and source-based questions – shorter type questions:

� Learners must read and understand the information presented. � Questions can be direct or indirect. These include source-based questions and case studies. � Learners must possess a broader/deeper understanding of the broad topics and sub- topics to be

able to substantiate, motivate, give reasons, justify, evaluate, etc. � Learners will be required to provide their opinion, solve problems and make recommendations

related to the question. � Questions range from easy to difficult in terms of cognitive levels and levels/degrees of difficulty.

(TAKE NOTE of the revised Bloom's taxonomy.)

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Business Studies 32 Examination Guidelines

DBE/2018

Copyright reserved

SECTION C Longer/Essay type of questions

Learners must be able to organise information on a topic systematically and logically to be able to evaluate/analyse/motivate/suggest/recommend and elaborate on topics extracted from given case studies, scenarios etc. Learners must enhance or support their answers/viewpoints with recent examples to obtain marks for originality.

Learners must be familiar with words, such as 'challenges' and 'areas of concern', so that they are able to identify challenges in the case studies and to make recommendations. It is imperative that learners do not associate the word 'challenges' only with business environments or 'areas' only with geographical regions.

ESSAY-TYPE QUESTIONS CONSIST OF:

1. Introduction (2 x 1) (2) 2. Core Content – Body (headings, subheadings, paragraphs). FULL SENTENCES must be

used, but they may be bulleted, where applicable. 50 marks (Mark until a maximum of 32 has been reached)

3. Conclusion (Learners give their opinion in response to the question/statement) The mark allocation for an essay-type of question is generally as follows:

(1 x 2) (2)

CONTENT MARKS

Facts 32 Layout 2 Analysis & interpretation Is the candidate able to break down the

question into headings/sub-headings/interpret it correctly to show understanding of what is being asked?

Marks to be allocated using this guide:

All headings addressed: 1 (One 'A') Interpretation (16 to 32 marks): 1 (One 'A')

2

Synthesis

Factual marks No Some

Synthesis marks 0 1

2

(marks to be allocated based on the guide shown here) Only relevant facts

were given in the essay

2

Originality 2 Total Marks 40

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Business Studies 33 Examination Guidelines

DBE/2018

Copyright reserved

Mark allocation for ANALYSIS All headings addressed: 1 (One 'A') Interpretation (16 to 32 marks): 1 (One 'A')

Mark allocation for SYNTHESIS:

1. Indicate TWO ‘-S’ (‘minus S’) marks, if no relevant facts were given. NO synthesis marks will be awarded.

2. Indicate ONE ‘-S’ if some irrelevant facts were given. ONE (1) synthesis mark will be awarded. 3. Indicate NO ‘-S’, if ONLY relevant facts were given. Award TWO (2) marks for synthesis.

NOTE: Higher-order questions can be drawn from the contents prescribed in the CAPS document. This can take the form of application-type questions, e.g. correlation with practice, justification with reasoning, make predictions, suggest improvements, compile reports, provide recommendations, deduce, establish, evaluate, apply, etc. Note the action verbs that are used in the Examination Guidelines and CAPS document.

8. CONCLUSION

This Examination Guidelines document is meant to articulate the assessment aspirations espoused in the CAPS document. It is therefore not a substitute for the CAPS document which teachers should teach to. Qualitative curriculum coverage as enunciated in the CAPS cannot be over-emphasised.