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ICandelo loLawulo loVavanyo
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Isalathiso: 20181023-7771
Inombolo yefayili: 13/7/1/2
Imibuzo: KuBacebisi ngeZifundo
INgcaciso eMfutshane yeCandelo loLawulo loVavanyo: 0017/2018
Iya: KumaSekela Balawuli-Jikelele, kuBalawuli abaziiNtloko, kuBalawuli (kwaNdlunkulu
nakwii-ofisi zezithili), kumaSekela Balawuli, kwiiNgcali zeMfundo eziziiNtloko,
kwiiNtloko zoKunika iNkxaso kwiKharityhulam, kwiiNtloko zoKuphathwa noLawulo
lwamaZiko, kuBaphathi beeSekethe, kumaSekela eeNgcali zeMfundo eziziiNtloko,
kuBacebisi ngeZifundo, nakwiiNtloko zamaziko alungiselela abafundi iimviwo
zeSatifikethi seMatriki sikaZwelonke
Isihloko: Isikhokelo soviwo: Sezifundo i-Accounting ne-Business Studies zeBakala 10
1. UMgaqo-nkqubo weKharityhulam noVavanyo (CAPS) wezifundo i-Accounting ne-
Business Studies ucacisa ukuba uviwo lwezi zifundo maluqulathe iphepha libe linye
leeyure ezintathu lamanqaku ayi-300.
2. IBhunga laBaphathiswa beMfundo likwamkele ukwahlulwa phakathi koviwo lwangoku
lwe-Accounting ne-Business Studies lube ngamaphepha amabini eeyure ezimbini
anamanqaku ayi-150 kwiphepha ngalinye.
3. ISetyhula 0003/2018, yange-23 Januwari 2018, yachaza imihla yokuqalisa nemo
yephepha elitsha le-Accounting ne-Business Studies.
4. Ukuqinisekisa ukuqaliswa ngokungenamagingxi-gingxi kwenkqubo, iSebe leMfundo
esiSiseko likazwelonke (iDBE) lenze isikhokelo soviwo se-Accounting ne-Business Studies.
5. Fumana isikhokelo soviwo seBakala 10 kwi-Accounting siqhotyoshelwe apha
njengesiHlomelo A.
6. Fumana isikhokelo soviwo seBakala 10 kwi-Accounting siqhotyoshelwe apha
njengesiHlomelo B.
2
7. Kucelwa iinqununu zazise le ngcaciso bonke ootitshala bezikolo zikarhulumente
nezikolo ezizimeleyo ukuze bakuthathele ingqalelo.
ISAYINWE: NGU-PAD BEETS
USEKELA MLAWULI-JIKELELE WOLAWULO LWEKHARITYHULAM NOVAVANYO
UMHLA: 2018-11-13
Copyright reserved
ACCOUNTING
EXAMINATION GUIDELINES
GRADE 10
PAPER 1 & 2
2018
This guideline consist of 12 pages
Copyright reserved
2
ACCOUNTING GRADE 10 EXAMINATION GUIDELINES
WITH EFFECT FROM JANUARY 2018
CONTENTS Page
1. OVERVIEW 3
2. FORMAT OF AN ACCOUNTING YEAR-END EXAMINATION PAPER 3
3. CONTENT FOR GRADE 10 ACCOUNTING 4
4. RELEVANT SECTIONS OF CAPS FOR ACCOUNTING WHICH HAVE A DIRECT EFFECT ON THE SETTING OF EXAMINATION PAPERS 6
5. DEGREES OF CHALLENGE 6
Appendix 1.
ACCOUNTING CONTENT ACROSS TWO PAPERS GRADES 10-12 7
Copyright reserved
3
1. OVERVIEW
The Curriculum and Assessment Policy Statement (CAPS) for Accounting outlines the nature and purpose of the subject Accounting. This guides the philosophy underlying the teaching and assessment of the subject in Grades 10-12.
The points outlined in CAPS consequently have a significant effect on the setting of Accounting examinations.
The purpose of these Examination Guidelines is to highlight and further clarify these points to: � inform teachers on examination principles and curriculum content affecting the NSC
examinations so that these can be reflected in school-based assessments � assist teachers in adequately preparing learners for the demands of the NSC
examinations.
2. FORMAT OF ACCOUNTING GRADE 10 MID-YEAR & YEAR-END EXAMINATION PAPERS
Examinati
ons Number of papers Marks Time
Mid-year 1 paper 200 2 hours Year-end 2 papers 150 each 2 hours each
The number of questions may vary from 3 to 6 questions in each paper. There is no stipulation on the marks allocated to each question. All questions are compulsory and are to be answered in specially prepared answer books, which are designed to address the requirements of each question and assist learners in time-management.
Year-end
examination Marks Time
Paper 1 150 2 hours Paper 2 150 2 hours TOTAL 300
The Accounting topics (previously in three fields) have been consolidated into two broad disciplines. Discipline 1 covers topics of reporting to external stakeholders, while Discipline 2 covers topics related to internal accounting processes.
Because the Grade 10 work plan for the first two terms is focused heavily on Discipline 1, the mid-year Grade 10 examination paper will predominantly contain topics related to this discipline. However, the mid-year paper may contain certain topics (e.g. ethics and internal control) that have been integrated into the teaching of Discipline 1 in the first two terms of Grade 10.
The weighting of each broad discipline across the two year-end papers is amended to:
AMENDED WEIGHTING TO CATER FOR TWO EXAMINATION PAPERS
Discipline 1 Recording, Reporting and Evaluation of Financial Information
Paper 1 150 marks; 2 hours
Discipline 2 Manufacturing, Forecasting & Internal Auditing and Control
Paper 2 150 marks; 2hours
Copyright reserved
4
Note:
� Refer to the table below and to Appendix 1 for specific examinable content across the two examination papers.
� The principle of integration of topics of Ethics and Internal Control in the teaching of other topics, where appropriate, is retained.
� Certain financial indicators apply to both disciplines and both examination papers. These are listed below and in Appendix 1.
� Although a formula sheet will be provided, candidates will be required to identify the appropriate financial indicators in calculating the relevant indicators and in supporting comments in interpreting and evaluating financial information. Teachers are advised to guide learners in understanding the logic of each financial indicator to enhance their comments on the financial indicators, and to avoid reliance on the formula sheet.
3. EXAMINABLE CONTENT FOR GRADE 10 ACCOUNTING YEAR-END EXAMINATION
NOTE:
This is a summary only. Teachers must refer to Accounting CAPS for specific requirements. Refer to 3 below for relevant content from previous grades.
GRADE 10: PAPER 1 Recording, Reporting and Evaluation of Financial Information
10.1.1 Concepts relating to sole traders 10.1.2 Concepts relating to GAAP 10.1.3 Bookkeeping: documents & journals of sole traders 10.1.4 Ledgers and trial balances of sole traders 10.1.5 Accounting equation of sole traders 10.1.6 Adjustments & final accounts of sole traders & trial balances 10.1.7 Income Statement (Statement of Comprehensive Income) of sole traders 10.1.8 Balance Sheet (Statement of Financial Position) & Notes of sole traders 10.1.9 Analysis and interpretation of financial statements of sole traders * 10.1.10 Salaries & wages - recording & interpretation 10.1.11 Calculation & reporting of additions to fixed assets and depreciation
Ethical behaviour in financial environments
10.1.12 GRADE 10: PAPER 2
Manufacturing, Forecasting & Internal Auditing and Control 10.2.1 Preparation of debtors' & creditors' lists to agree to Control accounts 10.2.2 Value Added Tax concepts and basic calculations 10.2.3 Manufacturing concepts and basic calculations
10.2.4 Indigenous bookkeeping NOT EXAMINABLE; ASSESS AS A PRESENTATION, RESEARCH OR CASE STUDY
10.2.5 Budgeting concepts and basic calculations
10.2.6 Application of internal control & audit processes: cash, fixed assets, inventories, debtors, creditors, income & expenses including salaries/wages; & including financial indicators #
10.2.7 Calculation & recording of fixed assets & depreciation 10.2.8 Perpetual inventory system; recording & control of inventories 10.2.9 Code of ethics in businesses, principles & values
Copyright reserved
5
* Financial Indicators for Financial Reporting (Grade 10 Paper 1)
Gross profit on sales Gross profit on cost of sales Net profit on sales Operating expenses on sales Operating profit on sales Current ratio Acid test ratio Solvency ratio Return on owner’s equity
# Financial Indicators for Internal Control (Grade 10 Paper 2)
Gross profit on cost of sales Net profit on sales Operating Expenses on sales Operating profit on sales
Copyright reserved
6
4. RELEVANT SECTIONS OF CAPS FOR ACCOUNTING WHICH HAVE A DIRECT EFFECT ON THE SETTING OF EXAMINATION PAPERS
The Accounting CAPS contains several requirements which, apart from influencing the general teaching and assessment of the subject, have a direct bearing on the structure of and content addressed in formal examinations, including the Accounting NSC examination. The relevant sections are as follows (refer to the CAPS for further details):
Page 8- 9
The nature and purpose of Accounting i.e. the subject is not limited to recording and preparation of financial information; the subject also addresses skills of recording, analysing, interpreting, communicating, presenting and problem-solving.
Page 8 Weighting of content to be addressed in the Grade 10-12 curriculum i.e. 50%: Recording, Reporting and Evaluation of Financial Information & Corporate Governance 50%: Manufacturing, Forecasting & Internal Auditing and Control
Page 42 Formal assessment tasks i.e. these should prepare learners for the demands of the Accounting NSC examination.
Page 44 Content relating to previous grades i.e. Grade 12 examinations may contain a 20% weighting of content stipulated in previous grades which has an impact on Grade 12 content.
Page 44 Cognitive levels to be addressed i.e. in the weighting of lower-order (30%); middle order (40%) and higher order (30%).
Page 44 Problem-solving i.e. 10% of all examinations may address problem-solving questions (in new and unfamiliar contexts) using critical and creative thinking.
5. DEGREES OF CHALLENGE
All examinations, and most assessment tasks in Accounting, must reflect sub- questions of differing degrees of challenge i.e. Easy, Moderate and Difficult.
The following weighting of degrees of challenge is generally accepted as appropriate for Grade 10-12 examinations:
Easy Moderate Difficult 30% 40% 30%
It must be noted that degrees of challenge are not necessarily tied to specific cognitive levels. A higher-order cognitive level question might not necessarily be Difficult, while a lower-order level question might not necessarily be Easy.
For example,
Copyright reserved
7
� In preparing financial statements, year-end adjustments will be regarded as being of the middle-order cognitive level (i.e. Applying), yet they could be Easy, Moderate or Difficult in challenge depending on the adjustment required.
� In comparing the % returns of two companies, the appropriate cognitive level would be higher order (i.e. Evaluating), yet the degree of challenge might well be Easy, depending on the context of the question and information provided.
� In a problem-solving question, the identifying of a problem from given financial information will be regarded as being of the higher order level (i.e. Creating), but could be Easy, Moderate or Difficult in challenge, depending on the context of the question and information provided.
� Assessment of whether a sub-question is Easy, Moderate or Difficult is obviously a subjective exercise which depends on the opinion and perception of the reviewer. Nevertheless, the exercise must be carried out by examiners and moderators to ensure that examination papers cater for the full range of abilities of learners who are adequately prepared for Accounting NSC examinations.
See APPENDIX 1. Examinable content across two examination papers Grades 10-12
8
Cop
yrig
ht re
serv
ed
GR
ADE
11: P
APER
1
Fi
nanc
ial R
epor
ting
and
Eval
uatio
n 11
.1.1
Con
cept
s re
latin
g to
par
tner
ship
s 11
.1.2
C
lubs
(onl
y fo
r Sep
tem
ber t
est)
11.1
.3
Con
cept
s re
latin
g to
GA
AP
Ledg
er a
ccou
nts
of p
artn
ersh
ips;
&
11.1
.4
inte
rpre
tatio
n th
ereo
f
Ledg
er a
ccou
nts
of c
lubs
& in
terp
reta
tion
11.1
.5
ther
eof
11.1
.6
Acc
ount
ing
equa
tion
of p
artn
ersh
ips
Adj
ustm
ents
& fi
nal a
ccou
nts
of p
artn
ersh
ips
11.1
.7
& tr
ial b
alan
ces
Inco
me
Stat
emen
t (S
tate
men
t of
11.1
.8
Com
preh
ensi
ve In
com
e) o
f par
tner
ship
s
Bal
ance
She
et (S
tate
men
t of F
inan
cial
11
.1.9
P
ositi
on) &
Not
es o
f par
tner
ship
s
GR
ADE
10: P
APER
1
Fina
ncia
l Rep
ortin
g an
d Ev
alua
tion
Con
cept
s re
latin
g to
10
.1.1
so
le tr
ader
s
Con
cept
s re
latin
g to
10
.1.2
G
AA
P
Boo
kkee
ping
: do
cum
ents
& jo
urna
ls
10.1
.3
of s
ole
trade
rs
Ledg
ers
and
trial
ba
lanc
es o
f sol
e 10
.1.4
tra
ders
A
ccou
ntin
g eq
uatio
n of
10
.1.5
so
le tr
ader
s A
djus
tmen
ts &
fina
l ac
coun
ts o
f sol
e 10
.1.6
tra
ders
& tr
ial b
alan
ces
Inco
me
Stat
emen
t (S
tate
men
t of
Com
preh
ensi
ve
10.1
.7
Inco
me)
of s
ole
trade
rs
Bal
ance
She
et
10.1
.8
(Sta
tem
ent o
f Fin
anci
al
AP
PEN
DIX
1
SUM
MAR
Y O
F AC
CO
UN
TIN
G C
ON
TEN
T AC
RO
SS T
WO
PAP
ERS
GR
ADES
10-
12
G
RAD
E 12
IMPL
EMEN
TATI
ON
DAT
E:
2020
G
RAD
E 11
IMPL
EMEN
TATI
ON
DAT
E: 2
019
GR
ADE
10
IMPL
EMEN
TATI
ON
D
ATE:
201
8 G
RAD
E 12
: PAP
ER 1
Fina
ncia
l Rep
ortin
g an
d Ev
alua
tion
12.1
.1
C
once
pts
rela
ting
to c
ompa
nies
12.1
.2
C
once
pts
rela
ting
to G
AA
P &
IFR
S
Uni
que
ledg
er a
ccou
nts
of c
ompa
nies
&
12.1
.3
inte
rpre
tatio
n th
ereo
f
12.1
.4
A
ccou
ntin
g eq
uatio
n of
com
pani
es
Adj
ustm
ents
& fi
nal a
ccou
nts
of
12.1
.5
com
pani
es &
tria
l bal
ance
s
Inco
me
Stat
emen
t (S
tare
men
t of
12.1
.6
Com
preh
ensi
ve In
com
e) o
f com
pani
es
B
alan
ce S
heet
(Sta
tem
ent o
f Fin
anci
al
12.1
.7
Pos
ition
) & N
otes
of c
ompa
nies
9
Cop
yrig
ht re
serv
ed
12.1
.8
Cas
h Fl
ow S
tate
men
t of c
ompa
nies
11
.1.1
0 S
tate
men
t of R
ecei
pts
& P
aym
ents
of c
lubs
Pos
ition
) & N
otes
of
sole
trad
ers
Ana
lysi
s an
d in
terp
reta
tion
of
12.1
.9
Ana
lysi
s an
d in
terp
reta
tion
of fi
nanc
ial
stat
emen
ts o
f com
pani
es *
11
.1.1
1
Ana
lysi
s an
d in
terp
reta
tion
of p
ublis
hed
fin
Ana
lysi
s an
d in
terp
reta
tion
of fi
nanc
ial
stat
emen
ts o
f par
tner
ship
s *
10.1
.9
finan
cial
sta
tem
ents
of
sole
trad
ers
* S
alar
ies
& w
ages
- re
cord
ing
&
12.1
.10
stm
ts &
aud
it re
port
of c
ompa
nies
10
.1.1
0
Val
uatio
n of
fixe
d as
sets
for r
epor
ting
inte
rpre
tatio
n C
alcu
latio
n &
repo
rting
of
add
ition
s to
fixe
d
12.1
.11
12.1
.12
purp
oses
incl
add
ition
s, d
epre
ciat
ion
& di
spos
al
11.1
.12
Inve
ntor
y va
luat
ion
for r
epor
ting
(FIF
O,
Wei
ghte
d av
erag
e &
Spe
cific
Id
entif
icat
ion)
11
.1.1
3
Val
uatio
n of
fixe
d as
sets
incl
. add
ition
s,
depr
ecia
tion
& di
spos
al
10.1
.11
Per
iodi
c &
per
petu
al s
tock
sys
tem
s -
conc
epts
& re
porti
ng
asse
ts a
nd
depr
ecia
tion
12.1
.13
Pro
fess
iona
l bod
ies
& C
ode
of c
ondu
ct
Eth
ical
beh
avio
ur a
nd c
orpo
rate
E
thic
al b
ehav
iour
in
12.1
.14
12.1
.15
12.1
.16
gove
rnan
ce in
fina
ncia
l env
ironm
ents
11
.1.1
4 E
thic
al b
ehav
iour
in fi
nanc
ial e
nviro
nmen
ts
10.1
.12
Legi
slat
ion
gove
rnin
g co
mpa
nies
(o
verv
iew
onl
y)
Clo
se c
orpo
ratio
ns (b
ackg
roun
d on
ly; n
ot
exam
inab
le)
finan
cial
env
ironm
ents
Cop
yrig
ht re
serv
ed
10
GR
ADE
11: P
APER
2
M
anag
eria
l Acc
ount
ing
& In
tern
al C
ontr
ol
P
repa
ratio
n of
ban
k an
d cr
edito
rs'
11.2
.1
reco
ncili
atio
ns
11.2
.2
Val
ue A
dded
Tax
cal
cula
tions
11
.2.3
M
anuf
actu
ring
conc
epts
11
.2.4
C
ost A
ccou
ntin
g - L
edge
r acc
ount
s C
alcu
latio
n of
uni
t cos
ts a
nd b
reak
-eve
n 11
.2.5
po
int
11.2
.6
Pre
para
tion
of C
ash
Budg
et fo
r sol
e tra
ders
Pre
para
tion
of P
roje
cted
Inco
me
Sta
tem
ent
11.2
.7
for s
ole
trade
rs
A
pplic
atio
n of
inte
rnal
con
trol &
aud
it 11
.2.8
pr
oces
ses:
cas
h, fi
xed
asse
ts, i
nven
torie
s,
GR
ADE
10: P
APER
2
Man
ager
ial A
ccou
ntin
g &
In
tern
al C
ontr
ol
Pre
para
tion
of d
ebto
rs'
& c
redi
tors
' lis
ts to
ag
ree
to C
ontro
l 10
.2.1
ac
coun
ts
Val
ue A
dded
Tax
co
ncep
ts a
nd b
asic
10
.2.2
ca
lcul
atio
ns
Man
ufac
turin
g co
ncep
ts a
nd b
asic
10
.2.3
ca
lcul
atio
ns
Indi
geno
us
book
keep
ing
(not
10
.2.4
ex
amin
able
)
Bud
getin
g co
ncep
ts
10.2
.5
and
basi
c ca
lcul
atio
ns
A
pplic
atio
n of
inte
rnal
co
ntro
l & a
udit
proc
esse
s: c
ash,
fixe
d 10
.2.6
as
sets
, inv
ento
ries,
GR
ADE
12: P
APER
2
M
anag
eria
l Acc
ount
ing
& In
tern
al C
ontr
ol
A
naly
sis
& in
terp
reta
tion
of re
conc
iliat
ions
: 12
.2.1
ba
nk, d
ebto
rs, c
redi
tors
, age
-ana
lysi
s
Val
ue A
dded
Tax
- In
put,
Out
put &
12
.2.2
ca
lcul
atio
ns
12.2
.3
Man
ufac
turin
g co
ncep
ts
Man
ufac
turin
g: P
rodu
ctio
n C
ost
12.2
.4
Sta
tem
ent;
abrid
ged
Inco
me
Stm
t & n
otes
A
naly
sis
& in
terp
reta
tion
of c
ost
12.2
.5
info
rmat
ion,
uni
t cos
ts &
bre
ak-e
ven
poin
t A
naly
sis
& in
terp
reta
tion
of C
ash
Budg
et
12.2
.6
for s
ole
trade
rs a
nd c
ompa
nies
A
naly
sis
& in
terp
reta
tion
of P
roje
cted
In
com
e St
atem
ent:
sole
trad
ers
and
12.2
.7
com
pani
es
A
pplic
atio
n of
inte
rnal
con
trol &
aud
it 12
.2.8
pr
oces
ses:
cas
h, fi
xed
asse
ts, i
nven
torie
s,
Cop
yrig
ht re
serv
ed
11
debt
ors,
cre
dito
rs,
inco
me
& ex
pens
es
incl
udin
g sa
larie
s/w
ages
&
finan
cial
indi
cato
rs #
10
.2.7
Cal
cula
tion
& re
cord
ing
of fi
xed
asse
ts &
de
prec
iatio
n P
erpe
tual
inve
ntor
y sy
stem
; rec
ordi
ng &
10
.2.8
co
ntro
l of i
nven
torie
s C
ode
of e
thic
s in
bu
sine
sses
, prin
cipl
es
10.2
.9
& v
alue
s
*
de
btor
s, c
redi
tors
, inc
ome
& e
xpen
ses
incl
sa
larie
s/w
ages
& fi
nanc
ial i
ndic
ator
s #
debt
ors,
cre
dito
rs, i
ncom
e &
exp
ense
s in
cl
sala
ries/
wag
es &
fina
ncia
l ind
icat
ors
# 12
.2.9
R
ecor
ding
& c
ontro
l of f
ixed
ass
ets
incl
de
prec
iatio
n &
asse
t dis
posa
l 11
.2.9
V
alua
tion
of fi
xed
asse
ts in
cl d
epre
ciat
ion
&
asse
t dis
posa
l
12.2
.10
Per
petu
al a
nd p
erio
dic
stoc
k sy
stem
s;
valu
atio
n an
d co
ntro
l of i
nven
torie
s 11
.2.1
0 P
erio
dic
& p
erpe
tual
inve
ntor
y sy
stem
s -
conc
epts
, rec
ordi
ng &
con
trol
12.2
.11
Eth
ical
beh
avio
ur in
fina
ncia
l env
ironm
ents
11
.2.1
1 E
thic
al b
ehav
iour
in fi
nanc
ial e
nviro
nmen
ts
Fi
nanc
ial I
ndic
ator
s fo
r Fin
anci
al
Rep
ortin
g (G
rade
12
Pape
r 1)
*
Gro
ss p
rofit
on
sale
s; G
ross
pro
fit o
n co
st
of s
ales
; Net
pro
fit o
n sa
les;
Ope
ratin
g ex
pens
es o
n sa
les;
Ope
ratin
g pr
ofit
on
sale
s; C
urre
nt ra
tio; A
cid
test
ratio
; Sto
ck
turn
over
rate
; Sto
ck h
oldi
ng p
erio
d;
Ave
rage
deb
tors
’ col
lect
ion
perio
d;
Ave
rage
cre
dito
rs’ p
aym
ent p
erio
d;
Sol
venc
y ra
tio; D
ebt e
quity
ratio
(gea
ring)
; R
etur
n on
sha
reho
lder
s’ e
quity
; Ret
urn
on
tota
l cap
ital e
mpl
oyed
; Net
ass
et v
alue
per
sh
are;
Div
iden
ds p
er s
hare
; Ear
ning
s pe
r sh
are;
Div
iden
d pa
y-ou
t rat
e
Fi
nanc
ial I
ndic
ator
s fo
r Fin
anci
al
Rep
ortin
g (G
rade
11
Pape
r 1)
*
Gro
ss p
rofit
on
sale
s; G
ross
pro
fit o
n co
st o
f sa
les;
Net
pro
fit o
n sa
les;
Ope
ratin
g ex
pens
es o
n sa
les;
Ope
ratin
g pr
ofit
on s
ales
; C
urre
nt ra
tio; A
cid
test
ratio
; Sto
ck tu
rnov
er
rate
; Sto
ck h
oldi
ng p
erio
d; A
vera
ge d
ebto
rs’
colle
ctio
n pe
riod;
Ave
rage
cre
dito
rs’ p
aym
ent
perio
d; S
olve
ncy
ratio
; Ret
urn
on p
artn
ers’
eq
uity
Fi
nanc
ial I
ndic
ator
s fo
r Fin
anci
al
Rep
ortin
g (G
rade
10
Pape
r 1)
Gro
ss p
rofit
on
sale
s;
Gro
ss p
rofit
on
cost
of
sale
s; N
et p
rofit
on
sale
s; O
pera
ting
expe
nses
on
sale
s;
Ope
ratin
g pr
ofit
on
sale
s; C
urre
nt ra
tio;
Aci
d te
st ra
tio;
Sol
venc
y ra
tio; R
etur
n on
ow
ner's
equ
ity
Cop
yrig
ht re
serv
ed
12
#
Fina
ncia
l Ind
icat
ors
for I
nter
nal C
ontr
ol
(Gra
de 1
2 Pa
per 2
)
#
Fina
ncia
l Ind
icat
ors
for I
nter
nal C
ontr
ol
(Gra
de 1
1 Pa
per 2
)
#
Fina
ncia
l Ind
icat
ors
for I
nter
nal C
ontr
ol
(Gra
de 1
0 Pa
per 2
)
Gro
ss p
rofit
on
cost
of s
ales
; Net
pro
fit o
n sa
les;
Ope
ratin
g ex
pens
es o
n sa
les;
O
pera
ting
prof
it on
sal
es; S
tock
turn
over
ra
t e; S
tock
hol
ding
per
iod;
Ave
rage
de
btor
s’ c
olle
ctio
n pe
riod;
Ave
rage
cr
edito
rs’ p
aym
ent p
erio
d
G
ross
pro
fit o
n co
st o
f sal
es; N
et p
rofit
on
sale
s; O
pera
ting
expe
nses
on
sale
s;
Ope
ratin
g pr
ofit
on s
ales
; Sto
ck tu
rnov
er
rate
; Sto
ck h
oldi
ng p
erio
d; A
vera
ge d
ebto
rs’
colle
ctio
n pe
riod;
Ave
rage
cre
dito
rs’ p
aym
ent
perio
d
G
ross
pro
fit o
n co
st o
f sa
les;
Net
pro
fit o
n sa
les;
Ope
ratin
g ex
pens
es o
n sa
les;
O
pera
ting
prof
it on
sa
les
Copyright reserved
BUSINESS STUDIES
EXAMINATION GUIDELINES
GRADE 10
PAPER 1 & 2
2018
This guideline consist of 33 pages
Copyright reserved
Business Studies Gr 10 2 Examination Guidelines
DBE /2018
INDEX
Page
1 Introduction 3
2 Assessment in Grade 10 4 2.1 Grade 10: Summary format/outline of the formal end-of-the-year
examination question paper 4 2.2 Distribution of cognitive levels 4
3 Classification of subtopics according to main topics: Paper 1 5
4 Elaboration of the content for Grade 10 (CAPS): Paper 1 6-17
5 Classification of subtopics according to main topics: Paper 2 18
6 Elaboration of the content for Grade 10 (CAPS): Paper 2 19-30
7 Guidelines for answering the Business Studies paper 31-33
8. Conclusion 33
Copyright reserved
Business Studies Gr 10 3 Examination Guidelines
DBE /2018
1. INTRODUCTION
The Curriculum and Assessment Policy Statement (CAPS) for Business Studies outlines the nature and purpose of the subject Business Studies. This guides the philosophy underlying the teaching and assessment of the subject in Grade 10.
The purpose of these Examination Guidelines is to:
� Provide clarity on the depth and scope of the Business Studies content to be assessed in the
Grade 10 Examination. � Assist teachers to adequately prepare learners for the examinations. � Guide examiners to assess content that was taught at the prescribed level.
This document deals with the mid and final year Grade 10 examinations. It does not deal in any depth with the School-Based Assessment (SBA).
This guideline should be read in conjunction with:
� The National Curriculum Statement (NCS) Curriculum and Assessment Policy Statement
(CAPS): Business Studies � The National Protocol of Assessment: An addendum to the policy document, the National
Senior Certificate: A qualification at Level 4 on the National Qualifications Framework (NQF), regarding the National Protocol for Assessment (Grades R–12)
� The national policy pertaining to the programme and promotion requirements of the National Curriculum Statement, Grades R–12.
Teachers must note that these are only guidelines and changes in the business environment should be taken into consideration when topics are taught.
New/Recent or amended legislation, new developments or changing economic condition which affect the business environment should inform the teaching of Business Studies.
NOTE: 1. It must be emphasised that teachers should not only focus on content, but also link it to the
cognitive levels (low, middle and high order thinking) in their teaching and assessment. Teachers are encouraged to consider the following five aspects when teaching and assessing all topics and sub-topics:
� What? (nature, purpose and knowledge) [low order] � How? (skills, knowledge and values) [low and middle order] � Why? [middle and higher cognitive levels are stimulated when forming an opinion] � Is it working/successful/good/bad? (evaluation/critical analysis/impact [high order] is
addressed) � Recommendations for improvement, where applicable.
2. The above aspects will guide teachers to set/design formal assessment activities that will
address all cognitive levels. Learners are equipped to respond to questions/tasks that require different levels of cognitive thinking and difficulty.
3. ALL assessment tasks (informal and formal) should contain questions/instructions that cover
all cognitive levels that range from simple to complex e.g. list/outline/identify/discuss/ Analyse/critically evaluate/suggest/recommend/devise.
4. Note: The cognitive verbs indicated in this guideline are simply a guide. Teachers and
examiners may use other verbs that are relevant to the nature and context of the question in order to increase/decrease levels of cognitive thinking and difficulty.
Copyright reserved
Business Studies Gr 10 4 Examination Guidelines
DBE /2018
2. ASSESSMENT IN GRADE
2.1 GRADE 10: SUMMARY FORMAT/OUTLINE OF THE END-OF-THE-YEAR EXAMINATION QUESTION PAPER ONE &TWO
SECTION TYPE OF QUESTIONS MARKS TIME (minutes)
COGNITIVE LEVEL(S)
A Compulsory Covers ALL TOPICS (15 short questions x 2) Different types of short and objective questions using various assessment style sand covering the entire curriculum, e.g. multiple-choice, match columns, choose the correct word, etc.
30
20
Mostly levels 1–2
(Remembering, Understanding)
B Choose any TWO questions in this section. (40 marks x 2 questions)
THREE questions will be set. TWO questions will cover TWO main topics and the third question will cover all two main topics (a miscellaneous question).
These questions should cover the entire curriculum. Applicable action verbs in this section are, for example discuss, motivate, compare, distinguish, explain, evaluate, critically evaluate, justify, suggest, recommend, etc. Case studies (scenarios) or source-based questions should be included. Answers should be in point form or paragraph style or as per requirement of each question.
80
70
Levels 1–6 (Remembering, Understanding,
Applying, Analysing, Evaluating, Creating)
C Answer ONE question in this section. (40 x 1)
TWO questions, each covering one of the main topics.
Longer, essay type questions of lower, middle and higher cognitive levels to assess insight and interpretation of theoretical knowledge in addition to content.
40
30
Mostly levels 3–6
(Applying, Analysing, Evaluating, Creating)
TOTAL 150 120
2.2 THE DISTRIBUTION OF COGNITIVE LEVELS
Cognitive level Percentage Levels 1 and 2 (Lower levels) 30 Levels 3 and 4 (Middle levels) 50 Levels 5 and 6 (Higher levels) 20 TOTAL 100
Copyright reserved
Business Studies Gr 10 5 Examination Guidelines
DBE /2018
3 CLASSIFICATION OF SUBTOPICS ACCORDING TO MAIN TOPICS FOR PAPER 1
BUSINESS ENVIRONMENTS BUSINESS OPERATIONS
Micro environment: Components/ features of the micro/internal business environment
Business functions and the activities of the business
Market environment: Components/ features of the market environment
The concept of quality
Macro environment: Components/ features of the market environment
Interrelationship of micro, market and macro environments
Business sectors
Contemporary socio-economic issues
Bus
ines
s S
tudi
es G
r 10
Pap
er 1
6
Exam
inat
ion
Gui
delin
es
DBE
201
8
4.
ELAB
OR
ATIO
N O
F TH
E C
ON
TEN
T FO
R G
RAD
E 10
(CAP
S)
Cop
yrig
ht re
serv
ed
M
AIN
TO
PIC
S TO
PIC
S C
OR
E C
ON
TEN
T TH
AT M
UST
BE
CO
VER
ED
BY
GR
10
BU
SIN
ESS
STU
DIE
S TE
ACH
ERS
ELAB
OR
ATIO
N O
F C
OR
E C
ON
TEN
T TE
RM
1.
BU
SIN
ESS
E NVI
RO
N-
MEN
TS
1.1
MIC
RO
EN
VIR
ON
MEN
T:
E LEM
ENTS
OF
T HE
MIC
RO
EN
VIR
ON
MEN
T
1.1
T he
vario
us c
ompo
nent
s of
the
mic
ro (i
nter
nal)
busi
ness
env
ironm
ent
- Vi
sion
, mis
sion
sta
tem
ent,
goal
s an
d ob
ject
ives
-
Org
anis
atio
nal c
ultu
re
- O
rgan
isat
iona
l res
ourc
es
- M
anag
emen
t and
lead
ersh
ip
- B
usin
ess
orga
nisa
tiona
l stru
ctur
e -
Eigh
t fun
ctio
ns a
nd a
ctiv
ities
of t
he b
usin
ess
Focu
s on
the
FIV
E a
spec
ts: w
hat d
o w
e te
ach,
w
hy d
o w
e te
ach,
how
do
we
teac
h, is
it w
orki
ng &
h o
w c
an w
e im
prov
e.
1.1
L ear
ners
sho
uld
be a
ble
to:
� D
efin
e/Ex
plai
n th
e m
eani
ng o
f the
mic
ro-
envi
ronm
ent.
� O
utlin
e/D
escr
ibe/
Exp
lain
/Dis
cuss
the
vario
us
com
pone
nts
of th
e m
icro
(int
erna
l) bu
sine
ss
envi
ronm
ent.
� Id
entif
y a
visi
on/m
issi
on s
tate
men
t, go
als
and
obje
ctiv
es fr
om g
iven
sce
nario
s.
� Fo
rmul
ate/
Eval
uate
a v
isio
n/m
issi
on s
tate
men
t, go
als
and
obje
ctiv
es o
f any
bus
ines
s.
� E
xpla
in/D
iscu
ss th
e pu
rpos
e of
the
orga
nisa
tiona
l cul
ture
. �
Out
line/
Nam
e/id
entif
y/E
xpla
in th
e or
gani
satio
nal r
esou
rces
from
giv
en
stat
emen
ts/s
cena
rios.
�
Des
crib
e th
e pu
rpos
e/im
porta
nce
of a
bus
ines
s or
gani
satio
nal s
truct
ure
with
spe
cific
refe
renc
e to
an
orga
nogr
am.
� E
xpla
in th
e di
ffere
nces
bet
wee
n le
ader
shi p
and
m
anag
emen
t. �
Brie
fly e
xpla
in th
e pu
rpos
e of
the
eigh
t bu
sine
ss fu
nctio
ns.
� O
utlin
e/D
escr
ibe/
Exp
lain
/Dis
cuss
the
impo
rtanc
e of
the
eigh
t bus
ines
s fu
nctio
ns.
(Not
qua
lity
indi
cato
rs)
Kno
wle
dge
of th
is to
pic
shou
ld e
nabl
e a
lear
ner t
o:
Answ
er in
sho
rt pa
ragr
aphs
/long
er a
nd e
ssay
type
qu
estio
ns.
Type
s of
que
stio
ns:
Que
stio
ns b
ased
on
case
stu
dies
/sce
nario
s sh
ould
in
clud
e di
rect
/indi
rect
sho
rt an
d es
say
ques
tions
, co
verin
g al
l thr
ee c
ogni
tive
leve
ls.
Addi
tiona
l res
ourc
es:
1
Cop
yrig
ht re
serv
ed
Bus
ines
s S
tudi
es G
r 10
Pap
er 1
7
Exam
inat
ion
Gui
delin
es
DBE
201
8
Te
ache
rs a
nd le
arne
rs m
ust u
se re
cent
bus
ines
s ne
ws
from
the
med
ia (n
ewsp
aper
s, ra
dio,
tele
visi
on a
nd
mag
azin
es) t
o:
- un
ders
tand
the
mic
ro e
nviro
nmen
t and
the
impa
ct
of it
s co
mpo
nent
s on
bus
ines
s op
erat
ions
-
mak
e no
tes
from
diff
eren
t res
ourc
es a
nd
text
book
s.
1.
BU
SIN
ESS
ENVI
RO
N-
MEN
TS
1.2
MAR
KET
EN
VIR
ON
MEN
T:
ELEM
ENTS
/ C
OM
PON
ENTS
O
F TH
E M
ARK
ET
ENVI
RO
NM
ENT
1.2
T he
com
pone
nts
of th
e m
arke
t env
ironm
ent
� Th
e m
arke
t (co
nsum
ers/
cust
omer
s)
� S
uppl
iers
�
Inte
rmed
iarie
s �
Com
petit
ors
� O
ther
org
anis
atio
ns/c
ivil
soci
ety
(e.g
. co
mm
unity
bas
ed o
rgan
isat
ions
- C
BOs,
non
- go
vern
men
tal o
rgan
isat
ions
- N
GO
s,
regu
lato
rs, s
trate
gic
allie
s an
d un
ions
). �
Opp
ortu
nitie
s an
d th
reat
s fa
ced
by th
e bu
sine
ss -
busi
ness
es h
ave
no c
ontro
l ov e
r th
ese
fact
ors.
1.2
L ear
ners
sho
uld
be a
ble
to:
� D
efin
e/Ex
plai
n th
e m
eani
ng o
f the
mar
ket-
envi
ronm
ent.
� O
utlin
e/D
escr
ibe/
Exp
lain
/Dis
cuss
the
com
pone
nts
of th
e m
arke
t env
ironm
ent.
� Id
entif
y th
e co
mpo
nent
s of
the
mar
ket
envi
ronm
ent f
rom
giv
en
scen
ario
s/st
atem
ents
/cas
e st
udie
s/ca
rtoon
s/pi
ctur
es a
nd m
otiv
ate
you r
an
swer
. �
Exp
lain
/ Out
line/
Giv
e ex
ampl
es o
f oth
er
orga
nisa
tions
/civ
il so
ciet
y.
� E
xpla
in th
e re
ason
why
NG
O’s
and
CBO
’S
form
par
t of t
he m
arke
t. �
Expl
ain
the
mea
ning
of o
ppor
tuni
ties
and
thre
ats
in a
bus
ines
s co
ntex
t and
giv
e pr
act ic
al
exam
ples
of e
ach.
�
Iden
tify
oppo
rtuni
ties
and
thre
ats
from
giv
en
scen
ario
s/ca
se s
tudi
es/s
tate
men
ts.
� C
ondu
ct a
rese
arch
on
oppo
rtuni
ties
and
thre
ats
face
d by
bus
ines
ses.
Mak
e re
com
men
datio
ns fo
r im
prov
emen
t. K
now
ledg
e of
this
topi
c sh
ould
ena
ble
a le
arne
r to:
An
swer
in s
hort
para
grap
hs/lo
nger
and
ess
ay ty
pe
ques
tions
. Ty
pes
of q
uest
ions
: Q
uest
ions
bas
ed o
n ca
se s
tudi
es/s
cena
rios
shou
ld
incl
ude
dire
ct/in
dire
ct s
hort
and
essa
y qu
estio
ns,
cove
ring
all t
hree
cog
nitiv
e le
vels
.
1
Cop
yrig
ht re
serv
ed
Bus
ines
s S
tudi
es G
r 10
Pap
er 1
8
Exam
inat
ion
Gui
delin
es
DBE
201
8
Ad
ditio
nal r
esou
rces
: Te
ache
rs a
nd le
arne
rs m
ust u
se re
cent
bus
ines
s ne
ws
from
the
med
ia (n
ewsp
aper
s, ra
dio,
tele
visi
on a
nd
mag
azin
es) t
o:
- un
ders
tand
the
curr
ent e
cono
mic
clim
ate
and
back
grou
nd in
whi
ch a
bus
ines
s is
ope
ratin
g to
en
able
them
to u
nder
stan
d th
e im
pact
of t
he m
arke
t en
viro
nmen
t on
busi
ness
es.
- m
ake
note
s fro
m d
iffer
ent r
esou
rces
and
text
book
s.
1.
BU
SIN
ESS
E NVI
RO
N-
MEN
TS
1.3
MAC
RO
EN
VIR
ON
MEN
T E L
EMEN
TS/
CO
MPO
NEN
TS
OF
THE
MAC
RO
E N
VIR
ON
MEN
T
1.3
T he
vario
us c
ompo
nent
s/fe
atur
es o
f the
mac
ro
busi
ness
env
ironm
ent.
� P
hysi
cal/N
atur
al e
nviro
nmen
t ‘
� Ec
onom
ic e
nviro
nmen
t �
Soc
ial,
cultu
ral a
nd d
emog
raph
ic e
nviro
nmen
t �
Tech
nolo
gica
l env
ironm
ent
� Le
gal a
nd p
oliti
cal e
nviro
nmen
t �
Inte
rnat
iona
l/glo
bal e
nviro
nmen
t �
Inst
itutio
nal e
nviro
nmen
t �
The
rela
tions
hip
betw
een
the
envi
ronm
ents
.
1.3
L ear
ners
sho
uld
be a
ble
to:
� D
efin
e/E
xpla
in th
e m
eani
ng o
f the
mac
ro-
envi
ronm
ent.
� B
riefly
exp
lain
the
reas
ons
why
the
mac
ro
envi
ronm
ent c
an b
e a
chal
leng
e to
bus
ine s
ses.
�
Def
ine/
Giv
e pr
actic
al e
xam
ples
of e
ach
com
pone
nt/fe
atur
e of
the
mac
ro e
nviro
nmen
t �
Brie
fly e
xpla
in th
e re
ason
why
eac
h co
mpo
nent
/feat
ure
pose
s a
chal
leng
e to
bu
sine
sses
. �
Iden
tify
the
com
pone
nts
of th
e m
acro
en
viro
nmen
t fro
m g
iven
sc
enar
ios/
stat
emen
ts/c
ase
stud
ies/
carto
ons/
pict
ures
. �
Sug
gest
ON
E s
trate
gy in
whi
ch b
usin
e sse
s ca
n de
al w
ith E
ACH
ele
men
t of t
he m
acro
en
viro
nmen
t. �
Con
duct
rese
arch
on
the
impa
ct o
f the
mac
ro
envi
ronm
ent o
n bu
sine
sses
(Enr
ichm
ent).
K
now
ledg
e of
this
topi
c sh
ould
ena
ble
a le
arne
r to:
An
swer
in s
hort
para
grap
hs/lo
nger
and
ess
ay ty
pe
ques
tions
. Ty
pes
of q
uest
ions
:
2
Cop
yrig
ht re
serv
ed
Bus
ines
s S
tudi
es G
r 10
Pap
er 1
9
Exam
inat
ion
Gui
delin
es
DBE
201
8
Q
uest
ions
bas
ed o
n ca
se s
tudi
es/ s
cena
rios
shou
ld
incl
ude
dire
ct/in
dire
ct s
hort
and
essa
y qu
estio
ns,
cove
ring
all t
hree
cog
nitiv
e le
vels
. A d
ditio
nal r
esou
rces
: Te
ache
rs a
nd le
arne
rs m
ust u
se re
cent
bus
ines
s ne
ws
from
the
med
ia (n
ewsp
aper
s, ra
dio,
tele
visi
on a
nd
mag
azin
es) t
o:
- un
ders
tand
how
bus
ines
ses
are
affe
cted
by
the
com
pone
nts/
feat
ures
of t
he m
acro
env
ironm
ent.
- m
ake
note
s fro
m d
iffer
ent r
esou
rces
and
text
book
s
1.
BU
SIN
ESS
E NVI
RO
N-
MEN
TS
1.4
INTE
R-
REL
ATIO
NSH
IP
OF
MIC
RO
, M
ARK
ET A
ND
M
ACR
O
ENVI
RO
N-
MEN
TS
1.4
T he
rela
tions
hip
betw
een
mic
ro, m
arke
t and
m
acro
env
ironm
ents
. �
The
inte
rrela
tions
hips
bet
wee
n th
eir f
eatu
res.
�
Inte
rrel
ated
ness
with
in th
e co
mpo
nent
s of
the
mic
ro (i
nter
nal)
envi
ronm
ent,
e.g.
bet
wee
n th
e fu
nctio
ns, d
epar
tmen
ts, e
mpl
oyer
and
em
ploy
ee e
tc. a
nd th
e m
arke
t env
ironm
ent,
e.g.
th
e re
latio
nshi
p be
twee
n co
mpe
titor
s, a
gent
s,
the
phys
ical
env
ironm
ent a
nd s
taff,
etc
. �
The
inte
rrela
tion
betw
een
mic
ro (i
nter
nal
busi
ness
) and
mar
ket e
nviro
nmen
ts.
����B
usin
ess
and
cons
umer
��
��Bus
ines
s an
d su
pplie
rs
����B
usin
ess
and
inte
rmed
iarie
s ��
��Bus
ines
s an
d co
mpe
titor
s
1.4
Lear
ners
sho
uld
be a
ble
to:
� E
xpla
in/D
escr
ibe
the
link/
rela
tions
hip
betw
een
the
feat
ures
/com
pone
nts
of th
e m
icro
-env
ironm
ent.
� E
xpla
in th
e re
ason
s w
hy c
ompe
titio
n po
ses
a ch
alle
nge
to b
usin
esse
s.
� E
xpla
in th
e in
terre
latio
n be
twee
n m
icro
(in
tern
al) a
nd m
arke
t env
ironm
ents
. �
Giv
e ex
ampl
es o
f the
rela
tions
hip
betw
een
the
busi
ness
with
con
sum
er, s
uppl
iers
, in
term
edia
ries
and
com
petit
ors.
�
Exp
lain
/Dis
cuss
the
rela
tions
hip
betw
een
mic
ro, m
arke
t and
mac
ro e
nviro
nmen
ts.
Kno
wle
dge
of th
is to
pic
shou
ld e
nabl
e a
lear
ner t
o:
Answ
er in
sho
rt pa
ragr
aphs
/long
er a
nd e
ssay
type
qu
estio
ns.
Type
s of
que
stio
ns:
Que
stio
ns b
ased
on
case
stu
dies
/ sce
nario
s sh
ould
in
clud
e di
rect
/indi
rect
sho
rt an
d es
say
ques
tions
, co
verin
g al
l thr
ee c
ogni
tive
leve
ls.
Addi
tiona
l res
ourc
es:
Teac
hers
and
lear
ners
mus
t use
rece
nt b
usin
ess
new
s fro
m th
e m
edia
(new
spap
ers,
radi
o, te
levi
sion
and
m
agaz
ines
) to:
1
Cop
yrig
ht re
serv
ed
Bus
ines
s S
tudi
es G
r 10
Pap
er 1
10
Ex
amin
atio
n G
uide
lines
D
BE 2
018
- un
ders
tand
the
rela
tions
hip
betw
een
mic
ro, m
arke
t an
d m
acro
env
ironm
ents
. -
mak
e no
tes
from
diff
eren
t res
ourc
es a
nd te
xtbo
oks.
1.
BU
SIN
ESS
E NVI
RO
N-
MEN
TS
1.5
BU
SIN
ESS
SEC
TOR
S
1.5
� P
rimar
y, s
econ
dary
and
terti
ary
sect
ors:
-
Wha
t is
mea
nt b
y pr
imar
y, s
econ
dary
an d
te
rtiar
y se
ctor
s?
- C
lass
ifica
tion
of th
e va
rious
indu
strie
s (n
atur
e of
indu
strie
s an
d pr
oduc
tion)
i nto
pr
imar
y an
d te
rtiar
y se
ctor
s.
� Th
e di
ffere
nces
bet
wee
n fo
rmal
and
info
rmal
se
ctor
s �
The
diffe
renc
es b
etw
een
publ
ic a
nd p
rivat
e se
ctor
s.
1.5
L ear
ners
sho
uld
be a
ble
to:
� D
efin
e/Ex
plai
n th
e m
eani
ng o
f the
prim
ary,
se
cond
ary
and
terti
ary
sect
ors.
�
Giv
e ex
ampl
es o
f eac
h se
ctor
. �
Exp
lain
/Des
crib
e/D
iscu
ss th
e re
latio
nshi
p be
twee
n th
ese
sect
ors.
�
Mak
e a
colla
ge s
how
ing
the
rela
tions
hip
betw
een
the
prim
ary,
sec
onda
ry a
nd te
rtiar
y se
ctor
s �
Def
ine/
Expl
ain
the
mea
ning
of t
he fo
rmal
and
in
form
al s
ecto
rs. G
ive
prac
tical
exa
mpl
es o
f ea
ch.
� C
ondu
ct re
sear
ch o
n th
e im
porta
nce
of th
e fo
rmal
and
info
rmal
sec
tor.
� Ex
plai
n/D
iffer
entia
te/T
abul
ate/
Dis
tingu
ish
betw
een
the
form
al a
nd in
form
al s
ecto
rs.
� D
efin
e/Ex
plai
n th
e m
eani
ng o
f the
pub
lic a
nd
priv
ate
sect
or.
� E
xpla
in th
e m
ain
purp
ose
of th
e pu
blic
and
pr
ivat
e se
ctor
. �
Expl
ain/
Diff
eren
tiate
/Tab
ulat
e/D
istin
guis
h be
twee
n th
e pu
blic
and
priv
ate
sect
ors.
K
now
ledg
e of
this
topi
c sh
ould
ena
ble
a le
arne
r to:
An
swer
in s
hort
para
grap
hs/lo
nger
and
ess
ay ty
pe
ques
tions
. Ty
pes
of q
uest
ions
: Q
uest
ions
bas
ed o
n ca
se s
tudi
es/ s
cena
rios
shou
ld
incl
ude
dire
ct/in
dire
ct s
hort
and
essa
y qu
estio
ns,
cove
ring
all t
hree
cog
nitiv
e le
vels
. Ad
ditio
nal r
esou
rces
:
1
Cop
yrig
ht re
serv
ed
Bus
ines
s S
tudi
es G
r 10
Pap
er 1
11
Ex
amin
atio
n G
uide
lines
D
BE 2
018
Teac
hers
and
lear
ners
mus
t use
rece
nt b
usin
ess
new
s fro
m th
e m
edia
(new
spap
ers,
radi
o, te
levi
sion
and
m
agaz
ines
) to:
-
unde
rsta
nd th
e im
porta
nce
of e
ach
sect
or.
- m
ake
note
s fro
m d
iffer
ent r
esou
rces
and
text
book
s.
1.
BU
SIN
ESS
E NVI
RO
N-
MEN
TS
1.6
CO
NTE
MPO
- R
ARY
SOC
IO-
E CO
NO
MIC
IS
SUES
1.6
Con
tem
pora
ry s
ocio
-eco
nom
ic is
sues
that
impa
ct
on b
usin
esse
s.
� In
equa
lity
and
pove
rty -
impa
ct
� In
clus
ivity
- de
finiti
on, a
im o
f inc
lusi
vity
, and
ef
forts
to c
reat
e an
incl
usiv
e w
orkf
orce
. �
HIV
/Aid
s –
its e
ffect
on
the
busi
ness
, e.g
. re
duct
ion
of la
bour
forc
e du
e to
HIV
/Aid
s �
Gam
blin
g (in
clud
ing
pyra
mid
sch
emes
, ille
gal
gam
blin
g an
d m
oney
laun
derin
g)
� Pi
racy
- ille
gal c
opyi
ng o
r rep
rodu
ctio
n of
so
meb
ody’
s pr
oduc
t tha
t affe
cts
busi
ness
es
oper
atio
ns (i
nclu
de c
opyr
ight
, pat
ent a
nd
trade
mar
ks -
defin
ition
and
mea
ning
/rela
tions
to
pira
cy)
� C
ount
erfe
iting
/imita
tions
and
boo
tlegg
ing
(fake
go
ods)
– e
ffect
on
busi
ness
ope
ratio
ns
� St
rikes
and
pol
itica
l dis
turb
ance
s or
labo
ur
disp
utes
- in
clud
ing
go s
low
s an
d lo
ckou
ts.
� V
iole
nce
(e.g
. cau
sed
by v
ario
us fo
rms
of
mis
unde
rsta
ndin
g) p
hysi
cal a
nd e
mot
iona
l im
pact
on
the
wor
kfor
ce, l
ower
ing
leve
ls o
f pr
oduc
tivity
. �
Crim
e (e
.g. l
oss
of g
oods
due
to th
eft,
corr
uptio
n, a
buse
, hija
ckin
gs, b
urgl
arie
s, e
t c.)
1.6
L ear
ners
sho
uld
be a
ble
to:
� E
xpla
in th
e m
eani
ng o
f soc
io-e
cono
mic
issu
es
and
the
reas
on w
hy th
ey p
ose
a ch
alle
nge
to
busi
ness
es.
� D
efin
e/G
ive
the
mea
ning
of i
nequ
ality
and
po
verty
. �
Exp
lain
/Dis
cuss
/Des
crib
e th
e im
pact
of
ineq
ualit
y an
d po
verty
on
busi
ness
es.
� D
efin
e th
e te
rm “i
nclu
sivi
ty” a
nd e
xpla
in th
e pu
rpos
e of
incl
usiv
ity in
the
wor
kpla
ce.
� Ev
alua
te th
e ne
gativ
e im
pact
of H
IV/A
ids
on
busi
ness
es.
� O
utlin
e th
e di
ffere
nt ty
pes
of g
ambl
ing
and
expl
ain
thei
r im
pact
on
busi
ness
es
� D
efin
e/E
labo
rate
on
the
mea
ning
of p
iracy
�
Dis
cuss
the
impa
ct o
f pira
cy o
n bu
sine
sses
. �
Rec
omm
end
solu
tions
to p
iracy
, e.g
. cop
yrig
ht,
pate
nt a
nd tr
adem
arks
. �
Expl
ain
the
mea
ning
of c
ount
erfe
iting
/b
ootle
ggin
g/st
rikes
/pol
itica
l dis
turb
ance
&c
rime
� E
xpla
in/D
iscu
ss th
e im
pact
of t
he a
bove
- m
entio
ned
soci
o-ec
onom
ic is
sues
on
busi
ness
es.
� Id
entif
y so
cio-
econ
omic
issu
es fr
om g
iven
sc
enar
io/s
tate
men
ts. S
uppo
rt yo
ur a
nsw
er b
y qu
otin
g fro
m th
e sc
enar
io.
� Ex
plai
n th
e im
pact
of s
ocio
-eco
nom
ic is
sues
id
entif
ied
in s
cena
rios/
stat
emen
ts o
n bu
sine
sses
.
2
Cop
yrig
ht re
serv
ed
Bus
ines
s S
tudi
es G
r 10
Pap
er 1
12
Ex
amin
atio
n G
uide
lines
D
BE 2
018
Kno
wle
dge
of th
is to
pic
shou
ld e
nabl
e a
lear
ner t
o:
Answ
er in
sho
rt pa
ragr
aphs
/long
er a
nd e
ssay
type
qu
estio
ns.
Type
s of
que
stio
ns:
Que
stio
ns b
ased
on
case
stu
dies
/ sce
nario
s sh
ould
in
clud
e di
rect
/indi
rect
sho
rt an
d es
say
ques
tions
, co
verin
g al
l thr
ee c
ogni
tive
leve
ls.
Addi
tiona
l res
ourc
es:
Teac
hers
and
lear
ners
mus
t use
rece
nt b
usin
ess
new
s fro
m th
e m
edia
(new
spap
ers,
radi
o, te
levi
sion
and
m
agaz
ines
) to:
-
unde
rsta
nd h
ow s
ocio
-eco
nom
ic is
sues
affe
ct
busi
ness
ope
ratio
ns.
- m
ake
note
s fro
m d
iffer
ent r
esou
rces
and
text
book
s.
Cop
yrig
ht re
serv
ed
Bus
ines
s S
tudi
es G
r 10
Pap
er 1
13
Ex
amin
atio
n G
uide
lines
D
BE 2
018
2
. B
USI
NES
S O
PER
ATIO
NS
2.1
BU
SIN
ESS
FUN
CTI
ON
S AN
D T
HE
ACTI
VITI
ES O
F T H
E B
USI
NES
S
2.1
� Th
e ei
ght b
usin
ess
func
tions
(gen
eral
m
anag
emen
t, pu
rcha
sing
, pro
duct
ion,
m
arke
ting,
pub
lic re
latio
ns, h
uman
reso
u rce
s,
adm
inis
tratio
n an
d fin
anci
ng)
- G
ener
al M
anag
emen
t – (t
op, m
iddl
e an
d lo
wer
man
agem
ent);
leve
ls o
f man
agem
ent
and
man
agem
ent t
asks
(pla
nnin
g,
orga
nisi
ng, a
ctiv
atin
g, le
adin
g, d
irect
i ng
and
cont
rollin
g) in
clud
ing
risk
man
agem
ent
o B
usin
ess
orga
nisa
tiona
l stru
ctur
e o
The
resp
onsi
bilit
ies
of th
e va
rious
le
vels
of m
anag
emen
t and
the
alig
nmen
t bet
wee
n th
ese
leve
ls
- A
dmin
istra
tion
– ha
ndlin
g of
in
form
atio
n/da
ta, m
anag
emen
t of
info
rmat
ion,
offi
ce p
ract
ice
and
info
rmat
ion
tech
nolo
gy e
.g. c
ompu
ters
, fax
es, p
hone
s,
etc.
-
Fina
ncin
g –
clas
sific
atio
n of
type
s of
fin
anci
ng, s
ourc
es o
f fin
anci
ng, b
udge
ting,
in
trodu
ctio
n to
inve
stm
ents
, typ
es o
f cap
ital
- P
urch
asin
g: p
roce
dure
s, a
ctiv
ities
of
purc
hasi
ng fu
nctio
ns, c
ash
and
cred
it st
ock
cont
rol.
The
stip
ulat
ions
(n
atur
e/pu
rpos
e/rig
hts
and
resp
onsi
bilit
ies/
rem
edie
s, if
any
) of t
he
Nat
iona
l Cre
dit A
ct 3
4 of
200
5 an
d th
e N
atio
nal C
onsu
mer
Pro
tect
ion
Act
68
of
2008
, and
thei
r im
pact
on
the
purc
hasi
n g
and
mar
ketin
g fu
nctio
ns.
- Pu
blic
Rel
atio
ns: i
mpo
rtanc
e of
pub
lic
rela
tions
, met
hods
of P
R/m
edia
, br
ochu
res,
dire
ct c
onta
ct, e
tc.
� Th
e ro
le a
nd im
porta
nce
of th
e fu
nctio
ns w
ithin
th
e bu
sine
ss
2.1
L ear
ners
sho
uld
be a
ble
to:
� R
ecap
the
eigh
t bus
ines
s fu
nctio
ns
� O
utlin
e/M
entio
n/E
xpla
in/D
iscu
ss/D
escr
ibe
the
eigh
t bus
ines
s fu
nctio
ns
� Id
entif
y bu
sine
ss fu
nctio
ns fr
om g
iven
st
atem
ents
/sce
nario
s/ca
se
stud
ies/
pict
ures
/car
toon
s.
� D
iscu
ss/E
xpla
in/D
escr
ibe
the
inte
rrela
tedn
ess
of th
e bu
sine
ss fu
nctio
ns.
GEN
ERAL
MAN
AGEM
ENT
� M
entio
n/O
utlin
e/E
xpla
in/D
iscu
ss/D
escr
ibe
the
thre
e le
vels
of g
ener
al m
anag
emen
t. �
Exp
lain
/Dis
cuss
/Des
crib
e m
anag
emen
t tas
ks.
� Id
entif
y m
anag
emen
t tas
ks fr
om s
cena
rios/
ca
se s
tudi
es/s
tate
men
ts/c
arto
ons.
�
Iden
tify
the
leve
ls o
f man
agem
ent f
rom
giv
en
scen
ario
s/ca
rtoon
/tabl
es a
nd g
raph
s.
� Ex
plai
n th
e m
eani
ng o
f a b
usin
ess
orga
nisa
tiona
l stru
ctur
e.
� O
utlin
e/M
entio
n/D
iscu
ss/E
xpla
in/D
escr
ibe
the
resp
onsi
bilit
ies
of v
ario
us le
vels
of
man
agem
ent.
� Id
entif
y th
e le
vels
of m
anag
emen
t fro
m g
iven
sc
enar
ios/
case
stu
dies
. O
RG
ANIS
ATIO
NAL
STR
UC
TUR
E �
Out
line
fact
ors
that
influ
ence
the
orga
nisa
tion
stru
ctur
e e.
g. th
e si
ze o
f the
com
pany
, te
chno
logy
, res
ourc
es, a
nd s
trate
gic
goal
s o f
th
e co
mpa
ny.
� N
ame/
Exp
lain
/Dis
cuss
/Des
crib
e th
ree
type
s of
or
gani
satio
nal s
truct
ures
e.g
. fun
ctio
nal,
proj
ect a
nd m
atrix
stru
ctur
es.
1
Cop
yrig
ht re
serv
ed
Bus
ines
s S
tudi
es G
r 10
Pap
er 1
14
Ex
amin
atio
n G
uide
lines
D
BE 2
018
�
The
rela
tions
hip
betw
een
the
busi
ness
fu
nctio
ns a
nd h
ow th
ese
func
tions
diff
er in
the
diffe
rent
type
s of
ent
erpr
ises
(e.g
. sol
e tra
der
vers
us d
epar
tmen
ts in
larg
e in
dust
ries)
-
Org
anis
atio
nal r
esou
rces
e.g
. hum
an,
phys
ical
/mat
eria
l, fin
anci
al a
nd in
form
a tio
n re
sour
ces
� Th
e in
terre
latio
n be
twee
n th
e bu
sine
ss
func
tions
and
how
they
ope
rate
in s
mal
l, m
ediu
m a
nd b
ig b
usin
ess
cont
exts
�
The
leve
ls o
f gen
eral
man
agem
ent a
nd th
e ta
sks
asso
ciat
ed w
ith e
ach
leve
l; us
e th
is
info
rmat
ion
to a
naly
se m
anag
emen
t lev
els
with
in a
pub
lic o
r priv
ate
orga
nisa
tion.
ADM
INIS
TRAT
ION
FU
NC
TIO
N
� D
iscu
ss/E
xpla
in/D
escr
ibe/
Men
tion/
Out
line
the
activ
ities
of t
he a
dmin
istra
tion
func
tion.
S
tudi
es/p
ictu
res/
carto
ons
n fu
nctio
n.
� Id
entif
y th
ese
activ
ities
from
giv
en s
tate
men
ts/
scen
ario
s/ca
se s
tudi
es.
FIN
ANC
IAL
FUN
CTI
ON
�
Dis
cuss
/Exp
lain
/Men
tion/
Out
line
the
purp
ose
of th
e fin
anci
al fu
nctio
n.
� E
xpla
in th
e re
ason
s w
hy a
bus
ines
s m
ay n
eed
finan
ce.
� O
utlin
e/M
entio
n/D
efin
e ty
pes
and
sour
ces
of
finan
cing
. �
Iden
tify
type
s an
d so
urce
s of
fina
ncin
g fro
m
give
n sc
enar
ios/
case
stu
dies
/sta
tem
ents
/ pi
ctur
es/c
arto
ons.
�
Out
line/
Men
tion/
Def
ine
type
s of
cap
ital.
� E
xpla
in th
e di
ffere
nces
bet
wee
n a
fixed
and
w
orki
ng c
apita
l. �
Exp
lain
the
diffe
renc
es b
etw
een
own
and
borr
owed
cap
ital.
PUR
CH
ASIN
G F
UN
CTI
ON
�
Dis
cuss
/Exp
lain
/Men
tion/
Out
line
the
purp
ose
of th
e pu
rcha
sing
fina
ncia
l fun
ctio
n.
� O
utlin
e th
e ac
tiviti
es o
f the
pur
chas
ing
func
tion
� D
iscu
ss/E
xpla
in/D
iscu
ss th
e pu
rcha
sing
pr
oced
ure.
�
Exp
lain
the
diffe
renc
es b
etw
een
cash
and
cr
edit
paym
ent.
� E
xpla
in/D
iscu
ss th
e im
porta
nce
of s
tock
C
ontro
l. �
Expl
ain
the
purp
ose/
natu
re o
f the
Nat
iona
l C
redi
t Act
and
the
Nat
iona
l Con
sum
er
Prot
ectio
n Ac
t.
Cop
yrig
ht re
serv
ed
Bus
ines
s S
tudi
es G
r 10
Pap
er 1
15
Ex
amin
atio
n G
uide
lines
D
BE 2
018
� O
utlin
e th
e co
nsum
er ri
ghts
as
outli
ned
in th
e N
CA.
�
Out
line/
Men
tion/
Dis
cuss
the
resp
onsi
bilit
ies
of
cred
it pr
ovid
ers.
�
Out
line/
Men
tion
rem
edie
s of
the
NC
A e.
g. th
e C
onsu
mer
Trib
unal
, Nat
iona
l Con
sum
er
Com
mis
sion
, Con
sum
er C
ourt
and
an
appr
opria
te O
mbu
dsm
an.
� D
iscu
ss/E
valu
ate/
Ana
lyse
the
impa
ct(p
ositi
ves
/neg
ativ
es) o
f the
se A
cts
on b
usin
esse
s.
� D
iscu
ss/E
xpla
in th
e im
plic
atio
n th
e N
atio
nal
Con
sum
er P
rote
ctio
n A
ct o
n th
e m
arke
ting
func
tion.
PU
BLI
C R
ELAT
ION
S �
Dis
cuss
the
impo
rtanc
e of
the
publ
ic re
latio
ns
� D
iffer
entia
te b
etw
een
exte
rnal
and
inte
rnal
pu
blic
rela
tions
. �
Out
line/
Men
tion/
Exp
lain
/Dis
cuss
the
met
hods
of
car
ryin
g ou
t pub
lic re
latio
ns.
� Id
entif
y th
ese
met
hods
from
giv
en s
cena
rios/
ca
se s
tudi
es /s
tate
men
ts /
pict
ures
/car
toon
s.
Kno
wle
dge
of th
is to
pic
shou
ld e
nabl
e a
lear
ner t
o an
swer
in s
hort
para
grap
hs/lo
nger
and
es
s ay
type
que
stio
ns.
Type
s of
que
stio
ns:
Que
stio
ns b
ased
on
case
stu
dies
/sce
nario
s sh
ould
incl
ude
dire
ct/in
dire
ct s
hort
and
essa
y qu
estio
ns, c
over
ing
all t
hree
cog
nitiv
e le
vels
. Ad
ditio
nal r
esou
rces
: Te
ache
rs a
nd le
arne
rs m
ust u
se:
Rec
ent b
usin
ess
new
s fro
m th
e m
edia
(n
ewsp
aper
s, ra
dio,
tele
visi
on a
nd m
agaz
ines
) to:
-
unde
rsta
nd th
e im
plic
atio
n of
the
NC
A &
CPA
on
the
purc
hasi
ng a
nd m
arke
ting
func
tions
. -
mak
e no
tes
usin
g di
ffere
nt re
sour
ces
and
text
book
s.
Cop
yrig
ht re
serv
ed
Bus
ines
s S
tudi
es G
r 10
Pap
er 1
16
Ex
amin
atio
n G
uide
lines
D
BE 2
018
2.
B
USI
NES
S O
PER
ATIO
NS
2.2
T HE
CO
NC
EPT
OF
QU
ALIT
Y
2.2
-The
con
cept
of q
ualit
y –
(def
initi
on)
-Qua
lity
in re
latio
n to
the
vario
us b
usin
ess
func
tions
-Q
ualit
y in
the
Hum
an R
esou
rces
func
tion
� Q
ualit
y pr
oduc
ts
� Q
ualit
y ad
min
istra
tion
proc
esse
s �
Qua
lity
and
a he
alth
y fin
anci
al fu
nctio
n �
Qua
lity
man
agem
ent,
i.e. p
lann
ing,
or
gani
sing
, lea
ding
and
con
trollin
g �
Qua
lity
prom
otio
n of
bus
ines
s im
age
and
its im
pact
on
diffe
rent
bus
ines
s st
ruct
ures
(s
ole
trade
rs v
ersu
s la
rge
busi
ness
es)
-The
cor
rela
tion
betw
een
man
agem
ent a
nd th
e su
cces
s of
bus
ines
s in
ach
ievi
ng it
s ob
ject
ives
; st
reng
ths
and
wea
knes
ses
2.2
L ear
ners
sho
uld
be a
ble
to:
� D
efin
e th
e m
eani
ng o
f qua
lity,
qua
lity
cont
rol
and
qual
ity a
ssur
ance
. �
Exp
lain
/Dis
tingu
ish/
Tabu
late
the
diffe
renc
e be
twee
n qu
ality
con
trol a
nd q
ualit
y as
sura
nce.
�
Dis
cuss
/Exp
lain
the
impo
rtanc
e of
qua
lity
for
busi
ness
es.
� E
xpla
in h
ow q
ualit
y re
late
s to
the
follo
wi n
g bu
sine
ss fu
nctio
ns:
o H
uman
Res
ourc
es fu
nctio
n o
Adm
inis
tratio
n fu
nctio
n o
Fina
ncia
l fun
ctio
n o
Gen
eral
man
agem
ent
� O
utlin
e/S
ugge
st q
ualit
y in
dica
tors
of t
he
busi
ness
func
tion.
�
Dis
cuss
the
corre
latio
n be
twee
n m
anag
emen
t and
the
succ
ess
of th
e bu
sine
ss.
� Id
entif
y th
e st
reng
th a
nd w
eakn
ess
of a
bu
sine
ss fr
om g
iven
sce
nario
s/ca
se s
tudi
e s.
� E
valu
ate
the
stre
ngth
and
wea
knes
s of
a
busi
ness
and
mak
e re
com
men
datio
ns fo
r im
prov
emen
t. K
now
ledg
e of
this
topi
c sh
ould
ena
ble
a le
arne
r to:
An
swer
in s
hort
para
grap
hs/lo
nger
and
ess
ay ty
pe
q ues
tions
. Ty
pes
of q
uest
ions
: Q
uest
ions
bas
ed o
n ca
se s
tudi
es/ s
cena
rios
shou
ld in
clud
e di
rect
/indi
rect
sho
rt an
d es
say
ques
tions
, cov
erin
g al
l thr
ee c
ogni
tive
leve
ls.
Addi
tiona
l res
ourc
es:
2
Cop
yrig
ht re
serv
ed
Bus
ines
s S
tudi
es G
r 10
Pap
er 1
17
Ex
amin
atio
n G
uide
lines
D
BE 2
018
Teac
hers
and
lear
ners
mus
t use
: R
ecen
t bus
ines
s ne
ws
from
the
med
ia
(new
spap
ers,
radi
o, te
levi
sion
and
mag
azin
es) t
o u n
ders
tand
the
impo
rtanc
e of
the
rela
tion
betw
een
q ual
ity p
erfo
rman
ce a
nd v
ario
us b
usin
ess
func
tions
. M
ake
note
s us
ing
diffe
rent
reso
urce
s an
d te
xtbo
oks.
Not
e:
The
'Ter
m'-c
olum
n in
dica
tes
the
term
in w
hich
a to
pic
is to
be
cove
red
as p
er th
e C
APS
docu
men
t. Th
e m
ain
topi
cs a
re n
umbe
red
from
1 to
4, e
.g.
Bus
ines
s E
nviro
nmen
t (1)
, Bus
ines
s V
entu
res
(2),
Bus
ines
s R
oles
(3) a
nd B
usin
ess
Ope
ratio
ns (4
) to
sim
plify
the
layo
ut o
f the
doc
umen
t.
5. CLASSIFICATION OF SUBTOPICS ACCORDING TO MAIN TOPICS FOR PAPER 2
BUSINESS VENTURES BUSINESS ROLES Entrepreneurial qualities Social responsibility
Forms of ownership Creative thinking and problem solving
Business opportunity and related factors
Self-management
Business location decision Relationships and team performance
Contracts
Presentation of business information
Business plan
Copyright reserved Please turn over
Bus
ines
s S
tudi
es G
r 10
pape
r 2
19
Exam
inat
ion
Gui
delin
es
DBE
/201
8
6.
ELAB
OR
ATIO
N O
F TH
E C
ON
TEN
T FO
R G
RAD
E 10
(CAP
S)
Cop
yrig
ht re
serv
ed
Plea
se tu
rn o
ver
1.
B
USI
NES
S VE
NTU
RES
1.1
E NTR
EPR
E-
NEU
RIA
L Q
UAL
ITIE
S
1.1
E ntre
pren
euria
l qua
litie
s �
Entre
pren
euria
l qua
litie
s: d
esire
for
resp
onsi
bilit
y, ri
sk ta
ker,
pers
ever
ance
, goo
d m
anag
emen
t and
lead
ersh
ip s
kills
, con
fiden
ce
in o
ne’s
abi
lity
to s
ucce
ed, h
igh
leve
ls o
f en
ergy
, pas
sion
, big
dre
ams
with
a c
lear
vi
sion
, exc
eptio
nal o
rgan
isat
iona
l ski
lls, h
igh
degr
ee o
f com
mitm
ent,
flexi
bilit
y (a
bilit
y to
ad
apt q
uick
ly),
willp
ower
to o
verc
ome
obst
acle
s.
1.1
L ear
ners
sho
uld
be a
ble
to:
� D
efin
e th
e m
eani
ng o
f an
entre
pren
eur.
� O
utlin
e/E
xpla
in/D
iscu
ss th
e qu
aliti
es o
f the
en
trepr
eneu
r. �
Iden
tify
the
qual
ities
of t
he e
ntre
pren
eur f
rom
gi
ven
case
stu
dies
/sce
nario
s/ca
rtoon
s/pi
ctur
es
� Ev
alua
te th
e qu
aliti
es o
f the
ent
repr
eneu
r fro
m
give
n ca
se s
tudi
es/s
cena
rios/
carto
ons/
pict
ures
an
d m
ake
reco
mm
enda
tions
for i
mpr
ovem
ent.
� V
isit
a lo
cal e
ntre
pren
eur a
nd e
valu
ate
him
/her
on
the
qual
ities
of t
he e
ntre
pren
eur.
Kno
wle
dge
of th
is to
pic
shou
ld e
nabl
e a
lear
ner t
o:
Answ
er in
sho
rt pa
ragr
aphs
/long
er a
nd e
ssay
type
qu
estio
ns.
Type
s of
que
stio
ns:
Que
stio
ns b
ased
on
case
stu
dies
/ sce
nario
s sh
ould
in
clud
e di
rect
/indi
rect
sho
rt an
d es
say
ques
tions
, co
verin
g al
l thr
ee c
ogni
tive
leve
ls.
Addi
tiona
l res
ourc
es:
Teac
hers
and
lear
ners
mus
t use
rece
nt b
usin
ess
new
s fro
m th
e m
edia
(new
spap
ers,
radi
o, te
levi
sion
and
m
agaz
ines
) to:
-
enha
nce
unde
rsta
ndin
g on
the
appl
icat
ion
of th
e qu
aliti
es o
f an
entre
pren
eur
- m
ake
note
s fro
m d
iffer
ent r
esou
rces
and
text
book
s.
2
Cop
yrig
ht re
serv
ed
Plea
se tu
rn o
ver
Bus
ines
s S
tudi
es G
r 10
pape
r 2
20
Exam
inat
ion
Gui
delin
es
DBE
/201
8
1.
BU
SIN
ESS
VEN
TUR
ES
1.2
F orm
s of
ow
ners
hip
1.2
Def
initi
on, c
hara
cter
istic
s, a
dvan
tage
s,
disa
dvan
tage
s an
d di
ffere
nces
(com
paris
on)
betw
een
the
follo
win
g fo
rms
of o
wne
rshi
p:
� S
ole
Pro
prie
tor
� Pa
rtner
ship
�
Clo
se C
orpo
ratio
n �
Non
-Pro
fit C
ompa
ny
� Pr
ofit
Com
pani
es:
����P
rivat
e C
ompa
ny
����P
erso
nal L
iabi
lity
Com
pany
��
��Pub
lic C
ompa
ny
����S
tate
-ow
ned
Com
pany
�
Co-
oper
ativ
es a
s fo
rms
of o
wne
rshi
p
1.2
L ear
ners
sho
uld
be a
ble
to:
� O
utlin
e/N
ame
the
fact
ors
that
mus
t be
cons
ider
ed w
hen
choo
sing
a fo
rm o
f ow
ners
hip.
�
Exp
lain
the
diffe
renc
es b
etw
een
prof
it an
d no
n-pr
ofit
orga
nisa
tions
/com
pani
es.
� O
utlin
e th
e fo
rms
of o
wne
rshi
p an
d cl
assi
fy
them
into
pro
fit a
nd n
on-p
rofit
org
anis
atio
n.
� D
efin
e th
e m
eani
ng o
f diff
eren
t for
ms
of
owne
rshi
p.
� E
xpla
in/D
iscu
ss/D
escr
ibe
the
char
acte
ristic
s/
adva
ntag
es/d
isad
vant
ages
of e
ach
form
of
owne
rshi
p.
� D
istin
guis
h/Ta
bula
te/D
iffer
entia
te/C
ompa
re
diffe
rent
form
s of
ow
ners
hip.
�
Iden
tify
form
s of
ow
ners
hip
from
giv
en c
ase
stud
ies/
scen
ario
s/ca
rtoon
s/pi
ctur
es
� O
utlin
e di
ffere
nt ty
pes
of c
o-op
erat
ives
�
Exp
lain
/Dis
cuss
/Des
crib
e th
e ad
vant
ages
an
d di
sadv
anta
ges
of c
o-op
erat
ives
�
Sel
ect a
bes
t for
m o
f ow
ners
hip
and
just
ify
the
reas
ons
for s
elec
tion.
K
now
ledg
e of
this
topi
c sh
ould
ena
ble
a le
arne
r to:
An
swer
in s
hort
para
grap
hs/lo
nger
and
ess
ay ty
pe
ques
tions
. Ty
pes
of q
uest
ions
: Q
uest
ions
bas
ed o
n ca
se s
tudi
es/ s
cena
rios
shou
ld
incl
ude
dire
ct/in
dire
ct s
hort
and
essa
y qu
estio
ns,
cove
ring
all t
hree
cog
nitiv
e le
vels
. Ad
ditio
nal r
esou
rces
: Te
ache
rs a
nd le
arne
rs m
ust u
se re
cent
bus
ines
s ne
ws
from
the
med
ia (n
ewsp
aper
s, ra
dio,
tele
visi
on a
nd
mag
azin
es) t
o:
- an
alys
e di
ffere
nt fo
rms
of o
wne
rshi
p -
mak
e no
tes
from
diff
eren
t res
ourc
es a
nd te
xtbo
oks.
2
Cop
yrig
ht re
serv
ed
Plea
se tu
rn o
ver
Bus
ines
s S
tudi
es G
r 10
pape
r 2
21
Exam
inat
ion
Gui
delin
es
DBE
/201
8
1.
BU
SIN
ESS
VEN
TUR
ES
1.3
BU
SIN
ESS
OPP
OR
TUN
I- T I
ES A
ND
R
ELAT
ED
FAC
TOR
S
1.3
� D
evel
opm
ent o
f a re
sear
ch in
stru
men
t and
the
asse
ssm
ent o
f nee
ds a
nd d
esire
s �
Iden
tific
atio
n of
pos
sibl
e bu
sine
ss
oppo
rtuni
ties
(bas
ed o
n re
sear
ched
nee
ds a
nd
desi
res)
and
the
appl
icat
ion
of a
SW
OT
anal
ysis
(stre
ngth
, wea
knes
ses,
opp
ortu
niti e
s an
d th
reat
s) to
det
erm
ine
a vi
able
bus
ines
s ve
ntur
e �
Gen
erat
ing
new
idea
s, n
eeds
ana
lysi
s/
rese
arch
, ide
ntify
ing
good
idea
s, m
arke
t re
sear
ch, S
WO
T an
alys
is
� R
esea
rch
inst
rum
ents
and
dat
a co
llect
ion
(e.g
. que
stio
nnai
res,
inte
rvie
w s
truct
ures
), ��
����P
roto
col o
f con
duct
ing
rese
arch
(con
sent
, pr
ior o
rgan
isat
iona
l app
oint
men
ts,
intro
duct
ion
of b
asic
eth
ics
in re
sear
ch a
nd
in b
usin
ess
oppo
rtuni
ties)
��
����D
efin
ition
of b
usin
ess
oppo
rtuni
ties
(ba s
ed
on re
sear
ched
nee
ds a
nd d
esire
s) a
nd
stre
ngth
s, w
eakn
esse
s, o
ppor
tuni
ties
and
thre
ats
(SW
OT)
��
����A
pplic
atio
n of
SW
OT
anal
ysis
to a
sses
s bu
sine
ss o
ppor
tuni
ties
�����
�Ana
lysi
s to
det
erm
ine
a vi
able
bus
ines
s ve
ntur
e ��
����Id
entif
icat
ion
of b
usin
ess
oppo
rtuni
ties
1.3
L ear
ners
sho
uld
be a
ble
to:
� Ex
plai
n th
e m
eani
ng o
f a b
usin
ess
oppo
rtuni
ty a
nd g
ive
prac
tical
exa
mpl
es.
� E
xpla
in th
e im
porta
nce
of a
sses
sing
nee
ds
and
desi
res
in id
entif
ying
a b
usin
ess
oppo
rtuni
ty.
� D
esig
n a
rese
arch
inst
rum
ent t
o as
sess
ne
eds
& de
sire
s e.
g. q
uest
ionn
aire
s,
inte
rvie
w s
truct
ure/
sche
dule
. �
Exp
lain
/Des
crib
e pr
otoc
ol fo
r con
duct
ing
rese
arch
. �
Con
duct
a m
arke
t res
earc
h an
d id
entif
y a
busi
ness
opp
ortu
nity
. �
Exp
lain
the
diffe
renc
e be
twee
n in
tern
al &
ex
tern
al m
arke
t res
earc
h.
� C
ompi
le a
SW
OT
anal
ysis
to d
eter
min
e a
viab
le b
usin
ess
vent
ure.
�
Iden
tify
a bu
sine
ss o
ppor
tuni
ty b
ased
on
the
findi
ngs
from
com
pilin
g a
SWO
T an
alys
is
� A
pply
a S
WO
T an
alys
is fr
om g
iven
sc
enar
ios/
case
stu
dies
. K
now
ledg
e of
this
topi
c sh
ould
ena
ble
a le
arne
r to:
An
swer
in s
hort
para
grap
hs/lo
nger
and
ess
ay ty
pe
ques
tions
. Ty
pes
of q
uest
ions
: Q
uest
ions
bas
ed o
n ca
se s
tudi
es/ s
cena
rios
shou
ld
incl
ude
dire
ct/in
dire
ct s
hort
and
essa
y qu
estio
ns,
cove
ring
all t
hree
cog
nitiv
e le
vels
. Ad
ditio
nal r
esou
rces
: Te
ache
rs a
nd le
arne
rs m
ust u
se re
cent
bus
ines
s ne
ws
from
the
med
ia (n
ewsp
aper
s, ra
dio,
tele
visi
on a
nd
mag
azin
es) t
o:
- id
entif
y bu
sine
ss o
ppor
tuni
ties
and
com
pile
a S
WO
T an
alys
is.
- m
ake
note
s fro
m d
iffer
ent r
esou
rces
and
text
book
s.
3
Cop
yrig
ht re
serv
ed
Plea
se tu
rn o
ver
Bus
ines
s S
tudi
es G
r 10
pape
r 2
22
Exam
inat
ion
Gui
delin
es
DBE
/201
8
1.
BU
SIN
ESS
VEN
TUR
ES
1.4
BU
SIN
ESS
LOC
ATIO
N
DEC
ISIO
N
1.4
Inve
stig
atio
n of
and
deb
ate
on th
e fa
ctor
s th
at
impa
ct o
n bu
sine
ss lo
catio
n de
cisi
ons
� Fa
ctor
s im
pact
ing
loca
tion
(e.g
. lab
our
regu
latio
ns, e
nviro
nmen
tal f
acto
rs, t
rans
por t,
in
frast
ruct
ure,
ava
ilabi
lity
of c
heap
er e
lect
ricity
an
d w
ater
sup
plie
s, p
oten
tial m
arke
t, ra
w
mat
eria
ls, l
abou
r mar
ket,
clim
ate,
gov
ernm
e nt
and
loca
l reg
ulat
ions
, tax
es, c
rime,
etc
.)
1.4
L ear
ners
sho
uld
be a
ble
to:
� E
xpla
in th
e im
porta
nce
of b
usin
ess
loca
tion.
�
Out
line/
Exp
lain
/Dis
cuss
fact
ors
impa
ctin
g th
e lo
catio
n of
a b
usin
ess.
�
Con
duct
rese
arch
on
the
impa
ct o
f bus
ines
s lo
catio
n on
the
succ
ess
or fa
ilure
of a
bu
sine
ss.
� Id
entif
y fa
ctor
s im
pact
ing
on a
bus
ines
s lo
catio
n fro
m g
iven
sce
nario
s/ca
se s
tudi
es.
Kno
wle
dge
of th
is to
pic
shou
ld e
nabl
e a
lear
ner t
o:
Answ
er in
sho
rt pa
ragr
aphs
/long
er a
nd e
ssay
type
qu
estio
ns.
Type
s of
que
stio
ns:
Que
stio
ns b
ased
on
case
stu
dies
/ sce
nario
s sh
ould
in
clud
e di
rect
/indi
rect
sho
rt an
d es
say
ques
tions
, co
verin
g al
l thr
ee c
ogni
tive
leve
ls.
Addi
tiona
l res
ourc
es:
Teac
hers
and
lear
ners
mus
t use
rece
nt b
usin
ess
new
s fro
m th
e m
edia
(new
s-pa
pers
, rad
io, t
elev
isio
n an
d m
agaz
ines
) to:
-
unde
rsta
nd fa
ctor
s th
at im
pact
on
busi
ness
loca
tion
deci
sion
s -
mak
e no
tes
from
diff
eren
t res
ourc
es a
nd te
xtbo
oks.
3
Cop
yrig
ht re
serv
ed
Plea
se tu
rn o
ver
Bus
ines
s S
tudi
es G
r 10
pape
r 2
23
Exam
inat
ion
Gui
delin
es
DBE
/201
8
1.
BU
SIN
ESS
VEN
TUR
ES
1.5
CO
NTR
ACTS
1.
5 T h
e re
leva
nce
of c
ontra
cts
and
thei
r leg
al
impl
icat
ions
in d
iffer
ent b
usin
ess
cont
exts
�
Def
initi
on o
f a c
ontra
ct
� Ty
pes
of c
ontra
cts:
-
Empl
oym
ent c
ontra
ct
- E
mpl
oyer
/em
ploy
ee a
gree
men
t -
Insu
ranc
e-in
sure
r/ins
ured
-
Leas
e ag
reem
ent-s
elle
r/buy
er a
gree
me n
t -
Hire
Pur
chas
e ag
reem
ent-s
elle
r/buy
er
agre
emen
t -
Ren
tal a
gree
men
t-lan
dlor
d/te
nant
ag
reem
ent
� Th
e le
gal i
mpl
icat
ions
of t
hese
con
tract
s in
di
ffere
nt b
usin
ess
cont
exts
(par
ties,
righ
ts a
nd
resp
onsi
bilit
ies
of th
e pa
rties
to a
con
tract
as
pres
crib
ed b
y sp
ecifi
c Ac
ts in
som
e co
ntra
cts)
1.5
L ear
ners
sho
uld
be a
ble
to:
� Ex
plai
n th
e m
eani
ng o
f a c
ontra
ct in
clud
ing
the
deta
ils/c
onte
nt/a
spec
ts o
f a c
ontra
ct.
� O
utlin
e/E
xpla
in/D
iscu
ss/D
escr
ibe
diffe
rent
ty
pes
of c
ontra
cts
e.g.
em
ploy
men
t/ins
uran
ce
hire
pur
chas
e/le
ase
agre
emen
t/ren
tal e
tc.
� Id
entif
y ty
pes
of c
ontra
cts
from
giv
en
scen
ario
s/ca
se s
tudi
es. S
uppo
rt yo
ur a
nsw
er
by q
uotin
g fro
m g
iven
sce
nario
s/st
atem
ents
. �
Dis
cuss
/Exp
lain
/Out
line
the
lega
l im
plic
atio
ns
of c
ontra
cts.
�
Out
line/
Dis
cuss
/Exp
lain
the
right
s an
d re
spon
sibi
litie
s of
the
parti
es to
a c
ontra
ct.
� Ev
alua
te th
e co
nten
ts/a
spec
ts o
f an
empl
oym
ent c
ontra
ct fr
om g
iven
sc
enar
ios/
case
stu
dies
and
mak
e re
com
men
datio
ns fo
r im
prov
emen
t. K
now
ledg
e of
this
topi
c sh
ould
ena
ble
a le
arne
r to:
An
swer
in s
hort
para
grap
hs/lo
nger
and
ess
ay ty
pe
ques
tions
. Ty
pes
of q
uest
ions
: Q
uest
ions
bas
ed o
n ca
se s
tudi
es/ s
cena
rios
shou
ld
incl
ude
dire
ct/in
dire
ct s
hort
and
essa
y qu
estio
ns,
cove
ring
all t
hree
cog
nitiv
e le
vels
. Ad
ditio
nal r
esou
rces
: Te
ache
rs a
nd le
arne
rs m
ust u
se re
cent
bus
ines
s ne
ws
from
the
med
ia (n
ewsp
aper
s, ra
dio,
tele
visi
on a
nd
mag
azin
es) t
o:
- un
ders
tand
diff
eren
t typ
es o
f con
tract
s an
d th
eir
lega
l im
plic
atio
ns o
n bu
sine
sses
-
mak
e no
tes
from
diff
eren
t res
ourc
es a
nd te
xtbo
oks.
3
Cop
yrig
ht re
serv
ed
Plea
se tu
rn o
ver
Bus
ines
s S
tudi
es G
r 10
pape
r 2
24
Exam
inat
ion
Gui
delin
es
DBE
/201
8
1.
BU
SIN
ESS
VEN
TUR
ES
1.6
P RES
ENTA
TIO
N
OF
BU
SIN
ESS
INFO
RM
ATIO
N
1.6
A ccu
rate
and
con
cise
ver
bal a
nd n
on-v
erba
l pr
esen
tatio
n (in
clud
ing
grap
hs) o
f a v
arie
ty o
f bu
sine
ss-re
late
d in
form
atio
n �
Pre
sent
atio
n of
bus
ines
s re
ports
with
tabl
es,
grap
hs, d
iagr
ams
and
illust
ratio
ns th
at in
clud
e sy
mbo
ls a
nd p
ictu
res
(e.g
. act
iviti
es, p
rogr
ess,
ch
alle
nges
and
reco
mm
enda
tions
) �
Ver
bal p
rese
ntat
ions
with
sup
port
mat
eria
ls
(han
d-ou
ts, t
rans
pare
ncie
s, s
lides
, cha
rts,
mod
els,
etc
.) - D
efin
ition
of t
he d
iffer
ent a
udio
-vis
ual a
i ds
- D
esig
n an
d la
yout
of a
pre
sent
atio
n us
ing
diffe
rent
vis
ual a
ids
(e.g
. sho
w h
ow to
pr
epar
e/se
t out
a p
oste
r and
han
d-ou
ts)
1.6
L ear
ners
sho
uld
be a
ble
to:
� E
xpla
in/D
iscu
ss th
e im
porta
nce
of b
usin
e ss
repo
rts.
� M
entio
n/O
utlin
e/Ex
plai
n gu
idel
ines
on
writ
i ng
an e
ffect
ive
busi
ness
repo
rt.
� Ex
plai
n th
e im
porta
nce,
adv
anta
ges
and
disa
dvan
tage
s of
gra
phs/
diag
ram
s, s
ymbo
l s/
pict
ures
. �
Out
line/
Exp
lain
/Dis
cuss
fact
ors
that
mus
t be
cons
ider
ed w
hen
prep
arin
g fo
r a v
erba
l pr
esen
tatio
n.
� A
dvic
e bu
sine
sses
on
how
to p
repa
re fo
r su
ppor
t mat
eria
ls fo
r a p
rese
ntat
ion.
�
Expl
ain
the
purp
ose
of a
udio
-vis
ual a
ids.
�
Iden
tify
audi
o-vi
sual
aid
s fro
m g
iven
sc
enar
ios/
case
stu
dies
/pic
ture
s/ca
rtoon
s.
Sup
port
your
ans
wer
by
quot
ing
from
giv
en
scen
ario
s/ca
se s
tudi
es/p
ictu
res/
carto
ons.
�
Exp
lain
fact
ors
that
mus
t be
cons
ider
ed w
hen
desi
gnin
g a
pres
enta
tion.
K
now
ledg
e of
this
topi
c sh
ould
ena
ble
a le
arne
r to:
An
swer
in s
hort
para
grap
hs/lo
nger
and
ess
ay ty
pe
ques
tions
. Ty
pes
of q
uest
ions
: Q
uest
ions
bas
ed o
n ca
se s
tudi
es/ s
cena
rios
shou
ld
incl
ude
dire
ct/in
dire
ct s
hort
and
essa
y qu
estio
ns,
cove
ring
all t
hree
cog
nitiv
e le
vels
. Ad
ditio
nal r
esou
rces
: Te
ache
rs a
nd le
arne
rs m
ust u
se re
cent
bus
ines
s ne
ws
from
the
med
ia (n
ewsp
aper
s, ra
dio,
tele
visi
on a
nd
mag
azin
es) t
o:
- un
ders
tand
cur
rent
tren
ds a
pplie
d in
pre
sent
ing
busi
ness
info
rmat
ion
3
- m
ake
note
s fro
m d
iffer
ent r
esou
rces
and
text
book
s.
Cop
yrig
ht re
serv
ed
Plea
se tu
rn o
ver
Bus
ines
s S
tudi
es G
r 10
pape
r 2
25
Exam
inat
ion
Gui
delin
es
DBE
/201
8
1.7
BU
SIN
ESS
VEN
TUR
ES
1.7
BU
SIN
ESS
PLAN
1.7
A b u
sine
ss p
lan
(incl
udin
g a
finan
cial
ana
lysi
s)
that
can
be
impl
emen
ted
(fina
ncia
l via
bilit
y bu
sine
ss p
lan)
�
Bus
ines
s pl
ans
(incl
udin
g fin
anci
al a
naly
sis)
ba
sed
on id
entif
ied
busi
ness
opp
ortu
nitie
s)
���A
naly
sis
of e
nviro
nmen
tal f
acto
rs
���C
ompo
nent
s of
the
Bus
ines
s P
lan
���C
over
pag
e an
d in
dex
(incl
ude
nam
e of
bu
sine
ss)
���E
xecu
tive
sum
mar
y ��
�Des
crip
tion
of th
e bu
sine
ss
o Th
e lo
ng-te
rm o
bjec
tives
, mis
sion
and
vi
sion
of t
he b
usin
ess
o Th
e st
ruct
ure
of th
e bu
sine
ss
(ow
ners
hip)
o
The
prod
uct/s
ervi
ce
o Le
gal r
equi
rem
ents
of b
usin
ess,
e.g
. lic
ense
��
�SW
OT
anal
ysis
��
�Mar
ketin
g pl
an
o M
arke
t res
earc
h o
Mar
ketin
g m
ix, t
he 7
Ps:
pric
e, p
rodu
c t,
prom
otio
n, p
lace
, peo
ple,
phy
sica
l en
viro
nmen
t and
pro
cess
��
�Com
petit
ion
1.7
L ear
ners
sho
uld
be a
ble
to:
� Ex
plai
n th
e im
porta
nce
of a
bus
ines
s pl
an.
� An
alys
e th
e ch
alle
nges
of t
he m
acro
env
ironm
ent
usin
g PE
STLE
ana
lysi
s.
� O
utlin
e th
e co
mpo
nent
s of
a b
usin
ess
plan
. �
Exp
lain
the
purp
ose
of th
e ex
ecut
ive
sum
mar
y an
d ou
tline
asp
ects
that
mus
t be
incl
uded
in th
e ex
ecut
ive
sum
mar
y.
� Fo
rmul
ate
the
visi
on/m
issi
on s
tate
men
ts a
nd g
oals
of
the
envi
sage
d bu
sine
ss.
� E
xpla
in th
e re
latio
nshi
p be
twee
n th
e st
ruct
ure
of
the
busi
ness
and
form
s of
ow
ners
hip.
�
Out
line/
Men
tion
diffe
rent
type
s of
lega
l re
quire
men
ts o
f a b
usin
ess.
�
Com
pile
a S
WO
T an
alys
is fo
r the
env
isag
ed
busi
ness
. �
Expl
ain
the
impo
rtanc
e of
a m
arke
ting
plan
and
m
arke
t res
earc
h.
� Ex
plai
n th
e m
eani
ng o
f a m
arke
ting
mix
with
sp
ecifi
c re
fere
nce
to th
e 7p
’s.
� Id
entif
y th
e 7p
’s fr
om g
iven
cas
e st
udie
s/sc
enar
ios/
stat
emen
ts/c
arto
on.
� Id
entif
y co
mpe
titor
s fro
m d
oing
a m
arke
t res
earc
h an
d ex
plai
n th
e st
rate
gies
that
you
will
use
to
over
com
e co
mpe
titio
n in
the
mar
ket.
� Fo
rmul
ate
a fin
anci
al p
lan
incl
udin
g a
bala
nce
� K
now
ledg
e of
this
topi
c sh
ould
ena
ble
a le
arne
r to
: An
swer
in s
hort
para
grap
hs/lo
nger
and
ess
ay ty
pe
ques
tions
. Ty
pes
of q
uest
ions
: Q
uest
ions
bas
ed o
n ca
se s
tudi
es/ s
cena
rios
shou
ld
incl
ude
dire
ct/in
dire
ct s
hort
and
essa
y qu
estio
ns,
cove
ring
all t
hree
cog
nitiv
e le
vels
. Ad
ditio
nal r
esou
rces
: Te
ache
rs a
nd le
arne
rs m
ust u
se re
cent
bus
ines
s ne
ws
from
the
med
ia (n
ewsp
aper
s, ra
dio,
tele
visi
on a
nd
mag
azin
es) t
o:
3
Cop
yrig
ht re
serv
ed
Plea
se tu
rn o
ver
Bus
ines
s S
tudi
es G
r 10
pape
r 2
26
Exam
inat
ion
Gui
delin
es
DBE
/201
8
-
unde
rsta
nd h
ow to
dev
elop
a v
iabl
e bu
sine
ss p
lan
- m
ake
note
s fro
m d
iffer
ent r
esou
rces
and
text
book
s.
2.
B
USI
NES
S R
OLE
S
2.1
S OC
IAL
RES
PON
SIB
I- LI
TY
2.1
Way
s in
whi
ch a
bus
ines
s ca
n co
ntrib
ute
resp
onsi
bly
tow
ards
its
imm
edia
te c
omm
unity
�
Wha
t is
soci
al re
spon
sibi
lity?
�
Def
initi
on o
f Cor
pora
te S
ocia
l Res
pons
ibilit
y �
Initi
ativ
es ta
ken
by b
usin
esse
s in
add
ress
ing
the
soci
o-ec
onom
ic is
sues
dis
cuss
ed; r
efer
to
curr
ent i
ssue
s
2.1
L ear
ners
sho
uld
be a
ble
to:
� D
efin
e th
e te
rm “s
ocia
l res
pons
ibilit
y” a
nd g
ive
prac
tical
exa
mpl
es.
� R
ecom
men
d/S
ugge
st in
itiat
ives
bus
ines
ses
can
take
to a
ddre
ss s
ocio
-eco
nom
ic is
sues
. �
Inte
rvie
w lo
cal b
usin
esse
s on
the
initi
ativ
es
take
n to
add
ress
soc
io-e
cono
mic
issu
es.
� Ev
alua
te th
e ex
tent
to w
hich
thes
e in
itiat
ives
ha
ve a
ddre
ssed
the
soci
o-ec
onom
ic is
sues
. �
NO
TE: D
o no
t stu
dy th
e im
pact
of C
SI/C
SR
on b
usin
esse
s an
d co
mm
uniti
es.
Kno
wle
dge
of th
is to
pic
shou
ld e
nabl
e a
lear
ner t
o:
Answ
er in
sho
rt pa
ragr
aphs
/long
er a
nd e
ssay
type
qu
estio
ns.
Type
s of
que
stio
ns:
Que
stio
ns b
ased
on
case
stu
dies
/ sce
nario
s sh
ould
in
clud
e di
rect
/indi
rect
sho
rt an
d es
say
ques
tions
, co
verin
g al
l thr
ee c
ogni
tive
leve
ls.
Addi
tiona
l res
ourc
es:
Teac
hers
and
lear
ners
mus
t use
rece
nt b
usin
ess
new
s fro
m th
e m
edia
(new
spap
ers,
radi
o, te
levi
sion
and
m
agaz
ines
) to:
�
unde
rsta
nd re
ason
s w
hy b
usin
esse
s ne
ed to
ad
dres
s so
me
soci
o-ec
onom
ic is
sues
in th
e co
mm
uniti
es th
ey o
pera
te. m
ake
note
s fro
m
diffe
rent
reso
urce
s an
d te
xtbo
oks
2
Cop
yrig
ht re
serv
ed
Plea
se tu
rn o
ver
Bus
ines
s S
tudi
es G
r 10
pape
r 2
27
Exam
inat
ion
Gui
delin
es
DBE
/201
8
2.
BU
SIN
ESS
RO
LES
2.2
CR
EAT
IVE
THIN
KIN
G &
PR
OB
LEM
SO
LVIN
G
2.2
� C
reat
ive
thin
king
and
its
cont
ribut
ion
tow
ards
su
cces
sful
and
sus
tain
able
bus
ines
s pr
actic
e �
Cre
ativ
e th
inki
ng to
gen
erat
e en
trepr
eneu
rial
oppo
rtuni
ties
and
to s
olve
bus
ines
s pr
oble
ms
- Pr
oble
m-s
olvi
ng:
o R
esea
rch
skills
– fi
ndin
g in
form
ati o
n to
ass
ist w
ith p
robl
em s
olvi
ng
o P
robl
em s
olvi
ng v
ersu
s de
cisi
on
mak
ing
o P
robl
em-s
olvi
ng c
ycle
: ide
ntifi
catio
n of
the
prob
lem
, def
initi
on o
f the
pr
oble
m, f
orm
ulat
ion
of th
e st
rate
gy,
impl
emen
tatio
n of
the
stra
tegy
, al
loca
tion
of re
sour
ces,
mon
itorin
g pr
oble
m s
olvi
ng a
nd e
valu
atio
n of
the
prob
lem
-sol
ving
pro
cess
�
Prob
lem
-sol
ving
tech
niqu
es (e
.g. F
orce
-Fie
ld
Anal
ysis
, Cha
ir te
chni
que,
Nom
inal
Gro
up
tech
niqu
e, b
rain
stor
min
g, F
orce
d C
ombi
natio
ns, S
CAM
PE
R)
- Th
e us
e of
indi
geno
us k
now
ledg
e to
so
lve
prob
lem
s an
d id
entif
y bu
sine
ss
oppo
rtuni
ties
- Th
e us
e of
min
d m
appi
ng, b
rain
stor
min
g an
d cr
eativ
e th
inki
ng/id
ea g
ener
atio
n to
id
entif
y in
nova
tive
and
entre
pren
euria
l bu
sine
ss o
ppor
tuni
ties
- Th
e us
e of
non
-con
vent
iona
l thi
nki n
g to
id
entif
y in
nova
tive
busi
ness
opp
ortu
nitie
s -
Way
s in
whi
ch c
reat
ive
busi
ness
op
portu
nitie
s ca
n re
alis
tical
ly b
e im
plem
ente
d
2.2
L ear
ners
sho
uld
be a
ble
to:
� Ex
plai
n th
e m
eani
ng o
f cre
ativ
e th
inki
ng.
� D
iscu
ss/D
escr
ibe/
Exp
lain
the
adva
ntag
es/b
enef
its
of c
reat
ive
thin
king
in th
e w
orkp
lace
. �
Expl
ain
how
bus
ines
ses
can
use
crea
tive
thin
king
to
gen
erat
e en
trepr
eneu
rial o
ppor
tuni
ties,
e.g
. de
sign
ing
envi
ronm
ents
that
stim
ulat
e cr
eativ
e th
inki
ng.
� D
iscu
ss h
ow b
usin
esse
s ca
n us
e cr
eativ
e th
inki
ng
to s
olve
bus
ines
s pr
oble
ms.
�
Elab
orat
e on
the
mea
ning
of p
robl
em s
olvi
ng.
� E
xpla
in th
e di
ffere
nces
bet
wee
n de
cisi
on m
akin
g an
d pr
oble
m s
olvi
ng.
� O
utlin
e/M
entio
n/D
iscu
ss/E
xpla
in/D
iscu
ss
the
prob
lem
sol
ving
cyc
le.
� O
utlin
e/M
entio
n/D
iscu
ss/E
xpla
in
pro
blem
-sol
ving
te
chni
ques
. �
Exp
lain
/Dis
cuss
/Des
crib
e ho
w b
usin
esse
s ca
n ap
ply
the
prob
lem
sol
ving
tech
niqu
es to
sol
ve
busi
ness
pro
blem
s.
� Id
entif
y pr
oble
m s
olvi
ng te
chni
ques
from
giv
en
scen
ario
s/ca
se s
tudi
es.
� R
ecap
the
mea
ning
of a
bus
ines
s op
portu
nity
�
Exp
lain
/Dis
cuss
how
bus
ines
ses
can
use
min
d m
appi
ng, b
rain
stor
min
g to
iden
tify
inno
vativ
e an
d en
trepr
eneu
rial b
usin
ess
oppo
rtuni
ties.
�
Rec
omm
end/
Sugg
est w
ays
in w
hich
cre
ativ
e bu
sine
ss o
ppor
tuni
ties
can
real
istic
ally
be
impl
emen
ted.
Kno
wle
dge
of th
is to
pic
shou
ld e
nabl
e a
lear
ner t
o an
swer
in s
hort
para
grap
hs a
nd/o
r lon
ger a
nd e
ssay
ty
pe q
uest
ions
. Ty
pes
of q
uest
ions
: Q
uest
ions
bas
ed o
n ca
se s
tudi
es/s
cena
rios
shou
ld
incl
ude
dire
ct/in
dire
ct s
hort
and
essa
y qu
estio
ns,
cove
ring
all t
hree
cog
nitiv
e le
vels
.
3
Cop
yrig
ht re
serv
ed
Plea
se tu
rn o
ver
Bus
ines
s S
tudi
es G
r 10
pape
r 2
28
Exam
inat
ion
Gui
delin
es
DBE
/201
8
Ad
ditio
nal r
esou
rces
: Te
ache
rs a
nd le
arne
rs m
ust u
se c
chal
leng
ing
case
st
udie
s fro
m v
ario
us s
ourc
es w
here
lear
ners
can
app
ly
prob
lem
-sol
ving
tech
niqu
es to
: -
solv
e co
mpl
ex b
usin
ess
prob
lem
s. L
earn
ers
shou
ld
be e
ncou
rage
d to
eva
luat
e ea
ch p
robl
em-s
olvi
ng
tech
niqu
e.
- m
ake
note
s fro
m d
iffer
ent r
esou
rces
and
te
xtbo
oks.
2.
BU
SIN
ESS
RO
LES
2.3
SELF
M
ANAG
EMEN
T
2.3
-The
con
cept
of s
elf-m
anag
emen
t and
a
disc
ussi
on o
n ho
w it
is re
leva
nt in
a b
usin
ess
cont
ext
� Ti
me
man
agem
ent,
pers
onal
goa
ls, d
efin
ition
of
suc
cess
and
a b
alan
ced
lifes
tyle
(e.g
. ba
lanc
ing
wor
k w
ith re
laxa
tion)
�
Dev
elop
men
t of a
pro
fess
iona
l im
age
(e.g
. ne
atne
ss o
f wor
k, p
rese
ntat
ions
) and
acc
e ss
to re
sour
ces
to a
ssis
t with
pro
fess
iona
l im
age
� Pe
rson
al a
naly
sis
of s
treng
ths,
wea
knes
ses ,
ta
lent
s an
d in
tere
sts
� D
iscu
ssio
n of
the
follo
win
g co
ncep
ts: s
elf-
know
ledg
e, s
elf-c
onfid
ence
, stre
ss
man
agem
ent (
conc
epts
of s
tress
m
anag
emen
t), a
dapt
abilit
y, e
tc.
2.3
L ear
ners
sho
uld
be a
ble
to:
� D
efin
e th
e m
eani
ng o
f tim
e m
anag
emen
t. �
Exp
lain
/Des
crib
e/D
iscu
ss th
e im
porta
nce
o f
setti
ng g
oals
. �
Rec
omm
end/
Sug
gest
way
s in
whi
ch p
eopl
e ca
n liv
e a
succ
essf
ul a
nd b
alan
ced
life
style
. �
Expl
ain
the
impo
rtanc
e of
a p
rofe
ssio
nal
imag
e.
� Su
gges
t/Rec
omm
end
way
s in
whi
ch
empl
oyee
s ca
n pr
ojec
t a p
rofe
ssio
nal i
mag
e .
� Ex
plai
n th
e im
porta
nce
of re
cogn
isin
g on
e’s
stre
ngth
s an
d w
eakn
esse
s.
� C
ompi
le a
per
sona
l ana
lysi
s of
you
r stre
n gth
s,
wea
knes
ses,
tale
nts
and
inte
rest
s.
� S
ugge
st/R
ecom
men
d w
ays
to b
uild
one
st
reng
ths
and
wea
knes
ses.
�
Ela
bora
te o
n th
e m
eani
ng o
f sel
f- m
anag
emen
t/sel
f-con
fiden
ce/s
tress
m
anag
emen
t. �
Sug
gest
/Rec
omm
end
way
s pe
ople
can
in
crea
se th
eir s
elf-c
onfid
ence
. �
Sugg
est/R
ecom
men
d w
ays
to m
anag
e st
ress
�
Def
ine
the
mea
ning
of a
dapt
abilit
y �
Sugg
est/R
ecom
men
d w
ays
in w
hich
peo
ple
can
adap
t to
chan
ge.
4
Cop
yrig
ht re
serv
ed
Plea
se tu
rn o
ver
Bus
ines
s S
tudi
es G
r 10
pape
r 2
29
Exam
inat
ion
Gui
delin
es
DBE
/201
8
K
now
ledg
e of
this
topi
c sh
ould
ena
ble
a le
arne
r to:
An
swer
in s
hort
para
grap
hs/lo
nger
and
ess
ay ty
pe
ques
tions
. Ty
pes
of q
uest
ions
: Q
uest
ions
bas
ed o
n ca
se s
tudi
es/s
cena
rios
shou
ld
incl
ude
dire
ct/in
dire
ct s
hort
and
essa
y qu
estio
ns,
cove
ring
all t
hree
cog
nitiv
e le
vels
. Ad
ditio
nal r
esou
rces
: Te
ache
rs a
nd le
arne
rs m
ust u
se c
halle
ngin
g ca
se
stud
ies
from
var
ious
sou
rces
whe
re le
arne
rs c
an:
- ev
alua
te a
per
sona
l ana
lysi
s of
stre
ngth
s,
wea
knes
ses,
tale
nts
and
inte
rest
s of
suc
cess
pe
ople
. -
mak
e no
tes
usin
g di
ffere
nt re
sour
ces
and
text
book
s.
2.
BU
SIN
ESS
RO
LES
2.4
REL
ATIO
N-
SHIP
S AN
D
TEAM
PER
FOR
- M
ANC
E
2.4 �
Way
s in
whi
ch p
eopl
e ne
ed to
wor
k to
geth
er
to a
ccom
plis
h bu
sine
ss o
bjec
tives
; dis
cuss
fa
ctor
s th
at c
an in
fluen
ce th
ese
rela
tions
hips
(e
.g. p
reju
dice
, bel
iefs
, val
ues
and
dive
rsity
) -
Und
erst
andi
ng b
usin
ess
obje
ctiv
es (e
.g.
prof
it, p
rodu
ctiv
ity, s
ervi
ce)
- In
terp
erso
nal r
elat
ions
hips
in th
e w
orkp
lace
(e.g
. diff
eren
t hie
rarc
hies
, m
anag
emen
t lev
els,
the
impo
rtanc
e of
ea
ch in
divi
dual
in a
chie
ving
bus
ines
s ob
ject
ives
) -
Per
sona
l bel
iefs
and
val
ues
and
how
th
ey in
fluen
ce b
usin
ess
rela
tions
hips
(e
.g. p
reju
dice
, dis
crim
inat
ion,
equ
ity,
dive
rsity
) �
Crit
eria
for s
ucce
ssfu
l and
col
labo
rativ
e te
am p
erfo
rman
ce in
a b
usin
ess
cont
ext
and
asse
ssm
ent o
f a te
am a
gain
st th
ese
crite
ria
2.4
L ear
ners
sho
uld
be a
ble
to:
� O
utlin
e/M
entio
n/D
efin
e th
e m
eani
ng o
f bu
sine
ss o
bjec
tives
�
Exp
lain
/Dis
cuss
the
bene
fits
of te
am w
ork.
�
Rec
omm
end/
Sugg
est w
ays
in w
hich
bu
sine
sses
can
cre
ate
an e
nviro
nmen
t tha
t en
able
s te
ams
to w
ork
effe
ctiv
ely.
�
Exp
lain
the
mea
ning
of i
nter
pers
onal
re
latio
nshi
ps in
the
wor
kpla
ce w
ith s
peci
fic
refe
renc
e to
diff
eren
t hie
rarc
hies
/man
age-
m
ent l
evel
s/th
e im
porta
nce
of e
ach
indi
vidu
a l
in a
chie
ving
bus
ines
s ob
ject
ives
. �
Dis
cuss
/Exp
lain
/Des
crib
e fa
ctor
s th
at c
an
influ
ence
team
rela
tions
hips
e.g
. pre
judi
ce,
disc
rimin
atio
n, e
quity
, div
ersi
ty.
� Id
entif
y fa
ctor
s th
at c
an in
fluen
ce te
am
rela
tions
hips
from
giv
en s
cena
rios/
case
4
Cop
yrig
ht re
serv
ed
Plea
se tu
rn o
ver
Bus
ines
s S
tudi
es G
r 10
pape
r 2
30
Exam
inat
ion
Gui
delin
es
DBE
/201
8
- W
orki
ng in
a te
am to
acc
ompl
ish
busi
ness
obj
ectiv
es, e
.g. c
lear
ob
ject
ives
and
agr
eed
goal
s, o
penn
ess ,
m
utua
l res
pect
, sup
port
and
mut
ual
trust
, mem
bers
com
mitt
ed to
ac
hiev
emen
t, so
und
inte
r-tea
m
rela
tions
, ind
ivid
ual d
evel
opm
ent
oppo
rtuni
ties,
revi
ew o
f the
team
pr
oces
ses,
etc
stud
ies.
Sup
port
your
ans
wer
by
quot
ing
from
gi
ven
scen
ario
s/ca
se s
tudi
es.
� R
ecom
men
d/S
ugge
st w
ays
in w
hich
bu
sine
sses
can
add
ress
fact
ors
that
influ
e nce
te
am re
latio
nshi
ps.
� O
utlin
e/M
entio
n/D
iscu
ss/E
xpla
in/D
escr
i be
the
crite
ria fo
r suc
cess
ful t
eam
per
form
ance
. �
Ass
ess
your
self
agai
nst t
he c
riter
ia fo
r su
cces
sful
team
per
form
ance
. �
Iden
tify
the
crite
ria fo
r suc
cess
ful t
eam
pe
rform
ance
from
giv
en s
cena
rios/
case
st
udie
s. S
uppo
rt yo
ur a
nsw
er b
y qu
otin
g fro
m
give
n sc
enar
ios/
case
stu
dies
. �
Eva
luat
e th
e cr
iteria
for s
ucce
ssfu
l tea
m
perfo
rman
ce fr
om g
iven
cas
e st
udie
s/sc
enar
ios
and
mak
e re
com
men
datio
ns fo
r im
prov
emen
t. K
now
ledg
e of
this
topi
c sh
ould
ena
ble
a le
arne
r to
Answ
er in
sho
rt pa
ragr
aphs
/long
er a
nd e
ssay
type
qu
estio
ns.
Type
s of
que
stio
ns:
Que
stio
ns b
ased
on
case
stu
dies
/sce
nario
s sh
ould
in
clud
e di
rect
/indi
rect
sho
rt an
d es
say
ques
tions
, co
verin
g al
l thr
ee c
ogni
tive
leve
ls.
Addi
tiona
l res
ourc
es:
Teac
hers
and
lear
ners
mus
t use
rece
nt b
usin
ess
new
s fro
m th
e m
edia
(new
spap
ers,
radi
o, te
levi
sion
and
m
agaz
ines
) to:
-
unde
rsta
nd th
e im
porta
nce
of te
am w
ork
and
how
bu
sine
sses
can
dea
l with
fact
ors
that
can
influ
ence
te
am re
latio
nshi
ps.
- m
ake
note
s fro
m d
iffer
ent r
esou
rces
and
text
book
s
N
ote:
Th
e 'T
erm
'-col
umn
indi
cate
s th
e te
rm in
whi
ch a
topi
c is
to b
e co
vere
d as
per
the
CAP
S do
cum
ent.
The
mai
n to
pics
are
num
bere
d fro
m 1
to 4
, e.g
. B
usin
ess
Env
ironm
ent (
1), B
usin
ess
Ven
ture
s (2
), B
usin
ess
Rol
es (3
) and
Bus
ines
s O
pera
tions
(4) t
o si
mpl
ify th
e la
yout
of t
he d
ocum
ent.
Business Studies 31 Examination Guidelines
DBE/2018
Copyright reserved Please turn over
7. GUIDELINES FOR ANSWERING THE BUSINESS STUDIES QUESTION PAPER Planning and organisation is extremely important. A well-planned work schedule/study timetable will ensure the completion of the curriculum which will adequately prepare learners for the end-of-the- year examination.
Preparation for quality responses � Use the above-mentioned resource materials to prepare learners for answering different TYPES
of questions. � Remember that each TOPIC can be tested with objective, short, paragraph or essay type
questions. � An essay question may include a combination of topics and subtopics. � Take careful note of the ACTION WORDS/VERBS used in the question, e.g.:
- List/Name/State means learners should provide direct answers without discussion. - Discuss/Evaluate/Explain/Describe/Justify (or other higher cognitive verbs) means learners
must give more information on the fact(s) they have listed/named/stated. Give reasons, examples etc. to substantiate the answer.
� Familiarise learners with the Notes to Markers included in NSC question paper memoranda. Refer particularly to the NSC Notes to Markers (November 2017 and later), as there were some adjustments regarding the mark allocation in SECTION B (with questions containing case studies) and SECTION C (synthesis and analysis).
� When analysing topics and subtopics, study the last column (a guide to core content). � The mark allocation will determine the length and time to be spent on the question. � Learners will be penalised if the numbering of questions is incorrect. This is applicable to all the
sections of the paper. � Learners must keep abreast of current developments in legislation and the industry to be able to
provide recent examples in order to obtain marks for originality in essay questions. Originality should not be seen as a separate section in an essay type question, but rather as an example that will either strengthen a point made, or enhance the discussion of the topic of the essay.
TYPES OF QUESTIONS
SECTION A Multiple-choice, matching, choosing the correct concept/terminology, etc. (objective questions):
These types of questions require learners to have a thorough knowledge of the subject and they have to exercise logic and good insight.
The recommended approach to multiple-choice questions is to read and analyse the statement carefully. Thereafter, study the alternatives carefully and eliminate the incorrect options. Review the remaining possible answers and choose the correct one.
SECTION B Paragraph style, case studies and source-based questions – shorter type questions:
� Learners must read and understand the information presented. � Questions can be direct or indirect. These include source-based questions and case studies. � Learners must possess a broader/deeper understanding of the broad topics and sub- topics to be
able to substantiate, motivate, give reasons, justify, evaluate, etc. � Learners will be required to provide their opinion, solve problems and make recommendations
related to the question. � Questions range from easy to difficult in terms of cognitive levels and levels/degrees of difficulty.
(TAKE NOTE of the revised Bloom's taxonomy.)
Business Studies 32 Examination Guidelines
DBE/2018
Copyright reserved
SECTION C Longer/Essay type of questions
Learners must be able to organise information on a topic systematically and logically to be able to evaluate/analyse/motivate/suggest/recommend and elaborate on topics extracted from given case studies, scenarios etc. Learners must enhance or support their answers/viewpoints with recent examples to obtain marks for originality.
Learners must be familiar with words, such as 'challenges' and 'areas of concern', so that they are able to identify challenges in the case studies and to make recommendations. It is imperative that learners do not associate the word 'challenges' only with business environments or 'areas' only with geographical regions.
ESSAY-TYPE QUESTIONS CONSIST OF:
1. Introduction (2 x 1) (2) 2. Core Content – Body (headings, subheadings, paragraphs). FULL SENTENCES must be
used, but they may be bulleted, where applicable. 50 marks (Mark until a maximum of 32 has been reached)
3. Conclusion (Learners give their opinion in response to the question/statement) The mark allocation for an essay-type of question is generally as follows:
(1 x 2) (2)
CONTENT MARKS
Facts 32 Layout 2 Analysis & interpretation Is the candidate able to break down the
question into headings/sub-headings/interpret it correctly to show understanding of what is being asked?
Marks to be allocated using this guide:
All headings addressed: 1 (One 'A') Interpretation (16 to 32 marks): 1 (One 'A')
2
Synthesis
Factual marks No Some
Synthesis marks 0 1
2
(marks to be allocated based on the guide shown here) Only relevant facts
were given in the essay
2
Originality 2 Total Marks 40
Business Studies 33 Examination Guidelines
DBE/2018
Copyright reserved
Mark allocation for ANALYSIS All headings addressed: 1 (One 'A') Interpretation (16 to 32 marks): 1 (One 'A')
Mark allocation for SYNTHESIS:
1. Indicate TWO ‘-S’ (‘minus S’) marks, if no relevant facts were given. NO synthesis marks will be awarded.
2. Indicate ONE ‘-S’ if some irrelevant facts were given. ONE (1) synthesis mark will be awarded. 3. Indicate NO ‘-S’, if ONLY relevant facts were given. Award TWO (2) marks for synthesis.
NOTE: Higher-order questions can be drawn from the contents prescribed in the CAPS document. This can take the form of application-type questions, e.g. correlation with practice, justification with reasoning, make predictions, suggest improvements, compile reports, provide recommendations, deduce, establish, evaluate, apply, etc. Note the action verbs that are used in the Examination Guidelines and CAPS document.
8. CONCLUSION
This Examination Guidelines document is meant to articulate the assessment aspirations espoused in the CAPS document. It is therefore not a substitute for the CAPS document which teachers should teach to. Qualitative curriculum coverage as enunciated in the CAPS cannot be over-emphasised.