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ABIDJAN IMPACT HUB ABIDJAN | [email protected] | +123 456 789 | STREET NAME, CITY, COUNTRY IMPACT HUB ABIDJAN FEASABILITY STUDY – January 2017

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Page 1: Impact Hub_Abidjan - Columbia Ci3

ABIDJAN

IMPACTHUBABIDJAN|[email protected]|+123456789|STREETNAME,CITY,COUNTRY

IMPACT HUB ABIDJANFEASABILITY STUDY – January 2017

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ABIDJAN

• Population of 23 million• Francophone Africa powerhouse -

largest economy in the West African Economic and Monetary Union (UEMOA)

• Boom since end of the war in 2011: GDP growing at approx. 9% for the past three years, projected above 8% for the next 3 years (v. 4.5% for sub-Saharan Africa)

• World's leading cocoa producer• Increasing interest from foreign

investors following growth of infrastructure projects

• Literacy rate: 43.1%

• In 2012, unemployment rate for young people (15-24) with higher education qualifications was 38%

• Since 2003, Telecommunications and Internet sector grown at 7–8% per year and represented an estimated 6% of GDP in 2013 (USD 600-800Billion)

• E-commerce, mobile money/mobile banking are the fastest growing sub-sectors

• Doing Business 2016 rank: 142 up 3 positions from 2015.

CÔTE D’IVOIRE

90% MOBILE PENETRATION

60% YOUTH POPULATION

54%URBAN POPULATION

COUNTRY OVERVIEW

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GDP per capita grew by about 38% from 2011

The average real economic growth rate is 8.5% since 2011

School enrollment has increased by 10% since 2011

Cote d’Ivoire’s economy is growing and more people are gaining access to formal education

Country Statistics

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Population Density (persons per sq.km):

2,221.52 (2014)

Land area, square km.: 2,119 (2014)

Population, persons: 4,707,404;

19.8% of total country population(2014)

Population, Male: 2,337,581.00 (2014)

Population, Female: 2,369,823 (2014)

Abidjan makes up a significant portion of the country’s population

Country Population:23,740,424 (2016)

The country’s population pyramid is conducive for a strong labor force and the working-age population has been increasing.

Demographics

ABIDJAN POPULATION STATISTICS

COUNTRY OVERVIEW

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The new political stability, following a decade of instability, now makes Abidjan one of Africa’s fastest-growing large cities.

ABIDJAN, A CITY ON THE RISE

Cocody offers secondary office stock interspersed with residential

Marcory is seeing recent mixed development

Plateau is the primary office node for global corporates

• The new political stability, following a decade of chaos and instability, now makes Abidjan one of Africa’s fastest-growing large cities

• Also known as the “Paris of Africa”, Côte d’Ivoire’s political and economic capital now sees significant infrastructure investments

• Along with projected robust economic growth in the country, the return of the African Development Bank headquarters to the city should stimulate business interest from international corporations

• Population of 4.9 million = 2nd largest metropolitan area in West Africa

• Francophone Africa’s “economic engine” and the largest port access to West Africa

• Preferred location for French businesses looking to expand into West Africa

• 150,000 m2 of total office stock• Google Developer Group (GDG) Abidjan (550+ members);

Abidjan Google Technology User Group (100+ members)

CITY OVERVIEW

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Business Landscape• Cote d’Ivoire is rife with opportunities, enjoying stable growth after past political conflicts• Annual growth is currently around 10% (OECD, 2016)• The market has particular ties to French companies due to political affinities and shared

language

Cote d’Ivoire ranks 142nd out of 190 countries in its ease of doing business (Source: World Bank)

BUSINESS LANDSCAPE OVERVIEW

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Labor Market Abidjan is expanding rapidly (3% growth/year in population) and is projected to double to 8 million by 2030, making it one of Africa’s most populous cities (DNB, 2016)

POTENTIAL PROBLEM AREAS:• Potential for labor disputes

– The main organizations consisting of Federation of Independent Trade Unions and General Workers Union have used their weight for political ends and for better employment conditions

– Public service workers have a tendency towards industrial action

– Cocoa farmers, as well, are prone to strike, but this risk is decreased due to new reforms within the sector

• Shortage of skilled workers and high poverty leading to limited potential for specialized training

BUSINESS LANDSCAPE OVERVIEW

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Significant Infrastructure Investment

Examples include the following:- Abidjan’s port is being expanded due to

investment from China- Partnering with Dongsang (a Korean company)

for a light rail project- Highway extension is being led by a Tunisian

company - Water taxi services are being launched by the

Turkish Yildirim group

Abidjan is renewing its focus on construction projects which will significantly improve transpor tation

BUSINESS LANDSCAPE OVERVIEW

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FinancesPOSITIVEStronger fiscal framework with guards against inflation and limited borrowing from central banksExchange rate is tied to the Euro to ensure exchange rate stabilityEvidence of increased FDI and capital flows as evidenced by return of the regional stock market and the African Development Bank

NEGATIVEEconomy is mostly cash-dominatedCurrent businesses are limited by access to credit, due to the currency’s tie to the Euro and conservative policy of the central bank, both of which keeps credit expensive

BUSINESS LANDSCAPE OVERVIEW

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ABIDJAN

Exports• Commodities dominated, relies heavily on

agricultural products (DNB)– Accounts for ⅓ of the world’s cocoa and

20% of the country’s exports– Coffee is the second most common export,

representing 8% of its exports• ⅓ of its exports are to the Eurozone, and

also exports significantly to N. America• Asia (particularly China, India, Vietnam, and

Malaysia) as emerging export destination

• Imports have grown recently because of investment in transportation, energy, and utilities infrastructure

• Main imports include refined petroleum products and machinery

• Nigeria is its main origin country of imports, but also imports significantly from France, China, and India

Imports

BUSINESS LANDSCAPE OVERVIEW

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Large Market Opportunity

The government has “demonstrated the political will to revive growth” (OECD, p. 17)

• It is now more easier than ever to create businesses– Creating companies is now cheaper due to

governmental measures; possible to create a company for $30 and within 48 hours (World Bank, 2013)

• There is an increase in economic diversification – The service sector is expanding, now

accounting for a third of the economy and representing the largest amount of growth (Chonghaile, 2016)

• There are many promising sectors including agriculture, ICTs, natural resource extraction, and services

BUSINESS LANDSCAPE OVERVIEW

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Agribusiness• Currently employs about 70% of the population,

mostly on informally• Represents 28-35% of GDP, most important

product is cocoa beans• Government drafted a National Plan of

Agriculture Investment (PNIA 2012-2015)

• Agrofood has great potential– Businesses operating in the fruit and vegetable

value chain have great potential, especially given the aforementioned AfDB grant and PNIA

– The expansion of products and beverages processing would increase everything from agricultural services to storage and packaging to marketing (OECD, p. 22)

– Can take advantage of new technologies to improve efficiency and distribution

• However, this sector is not growing as fast as others, and should be boosted by, for example, introducing production capabilities (e.g. for palm oil)

Natural ResourcesOIL• Discovery of Jubilee Oil Field along

border in Ghana• Has potential to find more oil (deep-sea

exploration and drilling) which has “promising opportunities” (The World Folio)

ENERGY, PETROL• Aggreko, a large global company which

provides power, will be expanding to Cote d’Ivoire, adding a power plant with a capacity of 100 MW

• Still underdeveloped right now, in 2012, only 56% of Ivorians had access to electricity (OECD, p. 25)

BUSINESS LANDSCAPE OVERVIEW

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Information and Communications Technologies (ICTs)

• Second largest contributor to GDP (~7%)• Competitors include Telecom/Orange, MTN, Comium

(KOZ), Moov (Société du groupe Etisalat), and the Green Network

• Large ICT investment: four new international submarine optic fibre cables– July 2013: Ministry of Technology, Information, and

Communication announced US$210m government-funded fibre rollout project, whose aim is to bring internet coverage to 30% of the population by 2018

• Thus, significant potential for increased services through ICTs, for example, financial services (like mPesa in Kenya) or e-commerce expansion

ICT MARKET - KEY PLAYERS

SOFTWARE: Sky Software, r-tworks, X-Ware SARL, Groupe Inova, Eburnis, Afrisofts

TELECOM OPERATORS AND SYSTEMS INTEGRATORS: Cote d’Ivoire Telecom, MTN, Alink Telecom

WIRELESS TELECOM OPERATORS: MTN, Orange, MooV, KoZ, GreenN, Warid

WEB DESIGN AND DEVELOPMENT: Touwmi, Starsoft Informatique, Novafrica Web Agency, Ivoprest

BUSINESS LANDSCAPE OVERVIEW

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Tourism & Hospitality• Vast potential for tourism that has not been developed• Eco-tourism and adventure-seeking travelers are two niches for growth• Needs more infrastructure to be developed (OECD); not enough hotels for demand (The

Wor ld Folio)• Would in turn increase demand for a larger service sector, which already displays high

labor productivity and potential

BUSINESS LANDSCAPE OVERVIEW

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Entrepreneurship Environment OverviewPOSITIVE OUTLOOK• Government currently prioritizing Public Private Partnerships (PPP)• Connectivity (i.e. transportation, communications) is increasing due to rebound in agriculture

and increase in household incomes• Recent reforms that have improved business creation, property registration, access to credit,

protection of minority investors, and cross border trade (Department for International Trade, 2016)

POTENTIAL RISKS• The country is still plagued by corruption• Trademarks, designs, patents, and copyright

available, but does not meet the standards of Trade Related Aspects of Intellectual Property Rights (TRIPS)

• Weak law enforcement, lack of custom checks at borders which facilitates trade of counterfeit goods

ENTREPRENEURSHIP OVERVIEW

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Recent Entrepreneurship Activities in Adbidjan

OCTOBER 2014 Launch of MyAfricanStar tup (HEC Paris, The African Development Bank, Ampion)

MAY 2015 2015 Africa Youth Forum: Embracing Youth Entrepreneurship

MAY 2015 The Tony Elumelu Entrepreneurship Programme(TEEP) meet-up events

OCTOBER 2015 African Development Bank Innovation Weekend

NOVEMBER 2015 Global Entrepreneurship Week Côte d’Ivoire (GEW CI)

MARCH 2016 Africa CEO Forum

ENTREPRENEURSHIP OVERVIEW

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Start-up ecosystem in Cote d’IvoireBUSINESS PLAN COMPETITIONS

• CGECI Business Plan

• Compétition. Organized by Confédération Générale des Entreprises de Côte d’Ivoire (CGECI)

• Innovation Prize for Africa• Tony Elumelu Entrepreneurhsip

Programme• Publicis 90• African Entrepreneurship Award)• Anzisha Prize

INCUBATORS, ACCELERATORS, CONSULTING FIRMS

•Impact Hub

•Akendewa•Waleya•AMN Co-working space•Jokkolabs•Orange Fab•ESP conseil

FINANCE TO SCALE

• (MCF-PME) Mutuelle de crédit et de financement des petites et moyennes entreprises : Credit Union and small and medium enterprises

• PCM Capital Partners• FIDEN (Ivorian fund for the

development of national enterprises)

• Afrique Emergence et Investissement

• Investisseurs & partenaires• CEPICI (center for the promotion of

investment in Cote d'Ivoire)• FENACOOPEC-CI• CADEFINANCE• ACCESS FINANCE • VC4 Africa

POLICY ENVIRONMENT

• Phoenix programme and SOCACI 5 billions CFA francs guaranteed fund to promote entrepreneurship• World Bank project to improve the business environment in Côte d’Ivoire, including reducing time and cost

required to open a business (from 32 days to 48 hours, and from 661K to 200K CFA Francs)• Incubateur Régional d'Afrique de l'Ouest (The Regional Incubator for West Africa), to facilitate immersion and

professional integration of students providing internships and various services to project business creation

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Competitors to Impact Hub

• Promotion of entrepreneurship w/ equipment and internet connectivity but reflecting American culture.

• Abidjan hosts one of the first Young African Leaders Initiative model spaces in Africa.

• The new center will have the resources to help young entrepreneurs to research and develop their business plans. For example, they can invent products in the "Innovation Studio" set in the center for this purpose; participate in MOOCs that is to say, massive online courses, professional discussions, and improve their English, or seek opportunities to continue their studies at American academic institutions.

ANDREW YOUNG CENTER FOR PROMOTION OF ENTREPRENEURSHIP

COMPETITORS

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• Accelerator in association w/ Business France.

• Partners include BPIFrance - a public bank that provides loans, guarantees, investments and other financial services - and Orange -growth accelerator in Cote d’Ivoire.

• Business acceleration program to help West and Central African tech star t-ups commercialize and scale innovative digital products.

• Connect 40 local high-growth star tups with the knowledge, capital, and access to markets they need to grow, w/ a focus on digital economy.

• In ear ly 2017, the Wor ld Bank Group will also launch the Pan-African Acceleration Program, and select 20 star performers from across the continent to receive additional coaching, mentorship, and exposure to global investors and funds.

COMPETITORS

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• Colab is a coworking space w/ dining, relaxing, meeting and learning opportunities. Holds lectures, workshops, meetups. Private offices and privatized spaces also offered.

• ESP runs entrepreneurial competition and supporting incubators/accelerators for early stage development. Strategic adviser for private sector firms. Assists w/ capital raises and self-invests.

• Runs allow fellowship program for frontier market entrepreneurs.

• Flexible workspaces – internal office, coworking, virtual office, meeting rooms, business lounges. Self-proclaimed world’s largest provider.

• ‘Workplace recovery’ program in the event of a disaster. Mobile solutions for productivity on the go.

• Facilities for hire including consultancy and enterprise councils, corporate domicile, training and capacity building contractors, logistics suppor t, training programs.

COMPETITORS

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• International coworking space, ‘think tank focused on action’

• Amalgamation of techlab, innovation hub, coworking space, incubator and "think tank".

COMPETITORS

• Free third space – neither home nor office. Collective intelligence and social innovation space providing free software training.

• Pan-African network of 40 technology innovation hubs in 20 countries.

• Three main service lines:knowledge sharing and collaborationcapacity and financial sustainability (w/

ImpactHub) community building

• Startup accelerator focussed on design thinking and UX.

• Structured 18 month long acceleration program, including funds and resources for legal and operational support.

• Global partners include Amazon Web Services, Microsoft and Pipedrive.

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INNOVATION SPACE NAME:

FOCUS YEARLAUNCHED

TENANTS / ALUMNI SERVICES FINANCIAL SUPPORT

Akendewa Tech 2012 Alldeni,Westmediacréative, Sabicash, Sadia.ci,Objisformation, Ict4dev

Support from Akandewa NGO. Start up pitch Bootcamp

Akendewa‘s co-founder leads Cote d’Ivoire’s chapter of Founders Institute, the world’s largest Startup Accelerator

AMN Co-Working Space

Tech & creativeindustry

2010 5+ startups; freelancers

Investment for equity

JokkolabsAbidjan

Tech 2015 Part of Dakar-based Jokkolabsnetwork

Waleva Tech Hub

Tech 2009 Marketing, interactive, mobiletech and innovation services with home made products.

Orange Fab Ivory Coast

Tech / mobile

4 startups 3 months support to develop product & business. Mentoring (pool of 50 coaches) -6 workshops. Participation in 2 demo days (in Abidjan &Paris) and 2 investment forums.

15,000 euros

Inovis Abidjan Entrepreneurs

2014 Taxi tracker Incubator, Accelerator. Coaching.

INNOVATION SPACES IN CÔTE D’IVOIRE

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Potential Partners

ChoseAbidjantoinauguratetheirfirstBusinessSupportCentreforentrepreneurshiptraining

ConnectsAfricantechhubstogether

Offers aGlobalMBAinImpactEntrepreneurshipaimedatlaunchingstartups

PartnerswiththeYALIMandelaWashingtonFellowship,YALINetwork,andRegionalLeadershipCenterstoempoweryoungleaders

Focusesonempowermentthroughorganizationalcoachingandpersonaldevelopmentthroughcoreactivitiessuchascoaching,consultingandcommunity

Hostsconferencestobringinnovators,entrepreneurs,andfreelancers fromvariousAfricancountriestogether

1

3

2

6

4

5

PARTNERSHIPS

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Assists with employment as the Cote d’Ivoire’s Bureau of Employment Program Coordination

Promotes synergies of different start-up stakeholders through telecommunication/digital support

Addresses physical space needs as a major Cote d’Ivoire real estate company

Provides seed capital and focuses on design thinking and UX via accelerator program while conducting all legal and accounting needs

Leverages financial and investing know-how to advance social objectives along the agricultural value chain

Serves as a think-tank and place for leaders to discuss economic development models for sustainable growth, including governance for social cohesion

7

9

8

12

10

11

PARTNERSHIPS

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IMPACT HUB BAMAKO WORKSPACE FEATURES: • Hours of operations: 8am to 7pm • Long term goal: to be open 24h/7 • Professional Hosting services: “Impact Hub

style” • Organization of exciting events • Access to seed investors and partners • Lounge – Cafe Bar for members and their

guests - catering services • Convenience: Access to Printers, Copiers and

Scanners • Meeting Rooms fully equipped • Personal storage space • Mail Delivery • Fully equipped kitchen filled with fruits, drinks

etc. • Access to fellowships, acceleration and

incubation programs • Company registration and outsourcing of

services

Business Model

EXISTING SERVICE LINES:1. Scaling Program - year long program that supports 100 social

entrepreneurs in Europe to scale up locally or nationally.

2. Impact Hub Escola - a networked learning festival that began in Brazil for knowledge-sharing and now includes courses and workshops.

3. Impact Hub Fellowship - topic focused entrepreneurial award and one-year incubation program, initiated in Zurich and designed to enable early stage entrepreneurs to realize their innovative ideas for a more sustainable world.

4. 60 Day Challenge - facilitate 25 impact-driven entrepreneurs to accelerate their business idea in two months through mentoring and access to professionals.

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IMPACTHUBNAME|[email protected]|+123456789|STREETNAME,CITY,COUNTRY

Membership Package Hub Explore Hub Connect

Hub Active Hub Frequent

Hub Unlimited

Office Unlimited

Desk time Hours/ month One Day 5 50 100 Unlimited Unlimited

Access Opening Hours

Opening Hours

Opening Hours

Opening Hours

Opening Hours

Unlimited

Hosting Support Yes Yes Yes Yes Yes Yes

Printing (Discounted Price) Yes Yes Yes Yes Yes Yes

Discounts (Events & Workshop)

Yes Yes Yes Yes Yes Yes

Access (Web Communication)

X Yes Yes Yes Yes Yes

P.O. Box X X Yes Yes Yes Yes

Fixed Locker Space X X X X Yes Yes

Price: Free 30€ 60€ 90€ 150€ 500€

BUSINESS MODEL

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At Impact Hub Abidjan, we emphasize that our customers do not merely work with us, but rather joint our vibrantcommunity. We anticipate members of our co-working spaces being entrepreneurs, web designers, developers, NGO andinternational organization teams, independent business owners, and other professionals with nontraditional office needs.In order for Impact Hub Abidjan to provide valuable, meaningful connections to its members we will develop personalrelationships with each of our customers. Member profiles will be displayed prominently in our co-working space and onour website. They will have the change to request specific programming they want us to offer and influence the resourceswe provide.

Business Model

IMPACT HUB ABIDJAN BUSINESS MODEL IS BASED ON:

• Open collaborative workspace with access to a wide range of amenities and resources • Flexible membership to meet all members’ needs (by the hours, unlimited and with a private office) • Space designed to naturally create a welcoming collaborative environment and connections between members • Mastering the ar t of hosting: at the core of a successful hub is the mastering of hosting. Indeed, hosts facilitate

introduction, booking & • Invoicing, connections between members and play a critical role in the magic of impact hub. • Selling time: We see ourselves selling a good time in a good environment and not merely selling a space • Renting meeting rooms: for both internal and external members • Offering corporate services: such as business registration, secretarial and printing • Lounge – Cafe Bar : for Impact Hub Bamako community and their guests • Value Added Services: such as mentoring, acceleration and incubation as well as consulting & advisory

BUSINESS MODEL

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• Impact University – an open course knowledge-sharing network among all the Hubs.

• Social events – hackathons, workshops, happy hours.

• Mentor Me – serial entrepreneurs/angel investors in Ivory Coast work w/ clients to develop their businesses.

• Impact Lab – idea to prototype science fiction-style experimentation laboratory.

• Impact Fund – partner w/ government/investment funds to offer seed capital to emerging companies ~ microfinance institute.

• Basic financial and business management training

• Leadership Skills Development - bring in existing Ivorian entrepreneurs as speakers

• Internship or work experience in industry-relevant companies

• Priority access to workshops / trainings / events hosted in the Impact Hub

• Member “conversation circles” - this could also include a mentorship system between older and younger members

New Service AreasBuild a community - an entrepreneurial ecosystem for knowledge sharing, networking,

coaching, access to global citizens.

BUSINESS MODEL

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FINANCIAL/BUSINESS RISKS• Access to Finance: Only 11.5% of firms in Cote

D’Ivoire have a line of credit or loan from a financial institution, compared to 22.7% regionally.

• The cost of financial services is high and the availability of financial intermediation is lacking

• Cor ruption: Officials often engage in corrupt practices with impunity. Bribes are regularly solicited and is a deeply entrenched bureaucratic practice.

To mitigate the financial risks: Ivory Coast is heavily cash dependent, and Impact Hub must manage cash flow and insist on down payments. Clear and transparent contract terms should also be set.

CYBER/SECURITY RISK

• Ivory Coast has one of the highest levels of cybercrimes in Africa , with prevalent financing and internet based scams.

• Target audience is individuals with Internet access, who will make up the bulk of Impact Hub clients.

• Legislation against this is in stages of implementation.

To mitigate the cyber and security risks: Employees and clients will be regular ly educated in terms of safe use of web and data. Easy repor ting mechanisms will be streamlined, alongside regular scheduled testings.

RISKS AND CHALLENGES

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OPERATIONAL AND REPUTATIONAL RISKS

To mitigate operational risks, hiring the right people and segregating the service lines are tantamount. Impact Hub will offer substantial employee training. Client development will also be rigorous to avoid building service lines are not receptive.

Impact Hub has a high reputation worldwide, however, it needs to cultivate one inside Ivory Coast. With the competition, it will be impor tant to prioritize reputation and branding. To avoid reputational risks, it is impor tant to monitor both offline and online reputations and craft a local and digital presence early on.

Intellectual property Ivorian Civil Code’s protection of intellectual proper ty rights do not meet the standards established by WTO’s TRIPS . There are also weak law enforcements of IP rights. This is key for clients of Impact Hub.

Corporate social responsibility (CSR)There is a lack of domestic awareness of this concept , which is central to Impact Hub. Although foreign business’ practice of CSR may spill-over into the domestic sphere, e.g., American businesses in mining, petroleum, and cocoa industries often provide social infrastructure to the communities need their operations.

OTHER CHALLENGES

BUSINESS MODEL

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Positive Outlook for Economic and Political Risk

- The political climate in Ivory Coast has stabilized in recent years, after its successful 2015 presidential election

- There is a low risk of economic downturns, 2015 data showed a robust demand and surge in private and public investments.

- Both Moody’s and Fitch Ratings have upgraded Ivory Coast’s Sovereign Risks Ratings to a B1 . This is in recognition positive trends in the nation’s public finances and improvement in governance and institutions.

While some risks remain, Impact Hub has anopportunity to be proactive, rather than reactive against the risks

RISKS AND CHALLENGES

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References• Africa Research Bulletin. “Côte d'Ivoire – Industrial Competitiveness.” November 1, 2015. Economic, financial and technical series (52) 9: 21009c – 21009c.• Chonghaile, Clár Ní. “Ivory Coast aims to entice investors with 'new vibe' of stability and growth.” March 7, 2016. Retrieved from:

https://www.theguardian.com/global-development/2016/mar/07/ivory-coast-entice-investors-stability-growth-infrastructure• Department for International Trade. “Doing business in Côte d’Ivoire: Cote d’Ivoire trade and export guide.” March 1, 2016. • Dun and Bradstreet (DNB). “Country Report Africa: Côte d’Ivoire.” February 18, 2016. Sourced from: EMIS Inteliigence• Lee, Jamie. “Côte d’Ivoire’s Emerging Young Entrepreneurs.” The World Bank. April 28, 2014. Retrieved from: http://blogs.worldbank.org/youthink/c-te-d-

ivoire-s-emerging-young-entrepreneurs • Mitter, Siddhartha. “The French are back in booming Côte d’Ivoire – but so is everyone else.” October 21, 2015. Quartz Africa.• OECD. “Multi-dimensional Review of Côte d'Ivoire: Volume 3. From Analysis to Action.” 2016. OECD Publishing, Paris.• The Economist. “Billboards against corruption.” July 4, 2013. Retrieved from http://www.economist.com/blogs/baobab/2013/07/c-te-d-ivoire.• The World Bank. “Ease of Doing Business in Cote d’Ivoire.” 2016. Retrieved from: http://www.doingbusiness.org/data/exploreeconomies/c%C3%B4te-d'ivoire• The World Bank. “In Côte d’Ivoire, Small Businesses Can Now Thrive.” June 19, 2013. Retrieved from:

http://www.worldbank.org/en/news/feature/2013/06/19/in-cote-d-ivoire-small-businesses-can-now-thrive• The World Folio. “The 7 Hottest Sectors in Cote d’Ivoire.” October 8, 2014. Retrieved from: http://www.theworldfolio.com/blog/the-7-hottest-sectors-in-cote-

divoire/• Côte d’Ivoire Entrepreneurs Look Toward the Future. (2013, November 22). Retrieved from World Bank Group:

http://www.worldbank.org/en/news/feature/2013/12/09/cote-d-ivoire-entrepreneurs-look-toward-the-future• World Bank. (2016, November 02). Côte d’Ivoire Overview. Retrieved from World Bank Group: http://www.worldbank.org/en/country/cotedivoire/overview• World Bank Group. (2016, November 03). World Bank Group, CTIC Dakar Launch Tech Lab to Spur West and Central Africa’s Digital Economy. Retrieved from

http://www.worldbank.org/en/news/press-release/2016/11/03/world-bank-group-ctic-dakar-launch-tech-lab-to-spur-west-and-central-africas-digital-economy