Ip magazine dez2014

ISSN 9 - ASEAN-Special in English

December / January

Publisher: prof. huettl consulting | Germany

Inter Promotionl.indd 1 18/12/2557 16:46:30

ip-magazine 2014 | Page 3

Lean and green production and consulting are the main topics of a special issue of „international promotion“ PR-magazine in English language. The issuance will accompany the opening event on the campus of the Viet-namese German University VGU and is part of a widespread infor-mation and PR –campaign in Vietnam and the ASEAN coun-tries.

The editorial content will focus on lean and green topics, for ex-ample a feature about the com-petence centre, especially the ob-jectives in courses, research and development. Furthermore we have interviews and background reports with Oliver Ballhausen, CEO Leanfactory-Group GmbH. Basic information is also provid-ed in the field of infrastructure, development of efficient manage-ment procedures in industry and for example in the health sector.

The competence-centre lean and green production at the Viet-namese-German University VGU

was supported by the DEG and

co-financed with public funds from the Federal Ministry of Economic Cooperation and Development. The objectives for the next two years are the train-ing of trainers and consultants in order to reorganize efficient production in private and espe-cially state owned companies. Lean and green production and consulting will remain the main topics of further special issues of „international promotion“ PR-magazine in English language, Furthermore we have also an update on new regulations for European companies in the the new common market.

Ho-Chi-Minh-City, Dec.6.2014

Professor Winfried Hüttl

Publisher

Foreword & Content

is engaged in Vietnam since 1990

as publisher, journalist, lecturer

and Guest Professor.

Along with his German based

consul t ing agency he was involved

from the beginning o f the pro jec t as senior Consul tant of the leanfc tory g roup.

With PR-campaigns he wi l l support l ean con-

sul tance s e rvices for

Vie tnam and o the r ASEAN countries

Content

Page 5: Introduction of Lean Factory | page 7: Interview with CEO Oliver Ballhausen

Page 8: Anchorman Dr. Carsten Reise | page 9 Advertorial Bloksma | Who is FR and FW?

Page 10 Felix Riedel and Fred Wilbert profiles | page 11 Advertorial DEG page 12 & 13 Opening ceremony | page 15 interview with Mr. Son, CEO of Tanco

page 18 Oliver Massmann new laws for investors | page 20 Feature Global Production | p. 22 imprint



Lean and green production and consulting are the main topics of a special issue of „international promotion“ PR-magazine in English language. The issuance will accompany the opening event on the campus of the Viet-namese German University VGU and is part of a widespread infor-mation and PR –campaign in Vietnam and the ASEAN coun-tries.

The editorial content will focus on lean and green topics, for ex-ample a feature about the com-petence centre, especially the ob-jectives in courses, research and development. Furthermore we have interviews and background reports with Oliver Ballhausen, CEO Leanfactory-Group GmbH. Basic information is also provid-ed in the field of infrastructure, development of efficient manage-ment procedures in industry and for example in the health sector.

The competence-centre lean and green production at the Viet-namese-German University VGU

was supported by the DEG and

co-financed with public funds from the Federal Ministry of Economic Cooperation and Development. The objectives for the next two years are the train-ing of trainers and consultants in order to reorganize efficient production in private and espe-cially state owned companies. Lean and green production and consulting will remain the main topics of further special issues of „international promotion“ PR-magazine in English language, Furthermore we have also an update on new regulations for European companies in the the new common market.

Ho-Chi-Minh-City, Dec.6.2014

Professor Winfried Hüttl

Publisher

Foreword & Content

is engaged in Vietnam since 1990

as publisher, journalist, lecturer

and Guest Professor.

Along with his German based

consul t ing agency he was involved

from the beginning o f the pro jec t as senior Consul tant of the leanfc tory g roup.

With PR-campaigns he wi l l support l ean con-

sul tance s e rvices for

Vie tnam and o the r ASEAN countries

Content

Page 5: Introduction of Lean Factory | page 7: Interview with CEO Oliver Ballhausen

Page 8: Anchorman Dr. Carsten Reise | page 9 Advertorial Bloksma | Who is FR and FW?

Page 10 Felix Riedel and Fred Wilbert profiles | page 11 Advertorial DEG page 12 & 13 Opening ceremony | page 15 interview with Mr. Son, CEO of Tanco

page 18 Oliver Massmann new laws for investors | page 20 Feature Global Production | p. 22 imprint


Page 4 | ip magazine

Lean Factory Group Vietnam – Lean Manufacturing, World-class Pro-duction Systems, and the Toyota Production System are topics of great interest to international man-ufacturing companies. Only a few companies in Vietnam, however, know what Lean Management and the introduction of Lean strategies along the whole value chain really mean. The Lean Factory Group Vi-etnam - a growing network that is actively shaped by selected innova-

tive partners in industry, research and education - is demonstrating the “how to”.

In spite of recent increases in the minimum wage in Vietnam, the wage level is still low by interna-tional standards. Therefore a mas-sive relocation of industrial produc-tion to Vietnam can be expected. To

plan for this, and to support the economic development of Vietnam, productivity improvements become more and more important for busi-ness competition. In addition, raw material costs have increased great-ly in recent years, and more than 50% of production costs can be at-tributed to materials and energy. This will require Vietnamese compa-nies to be highly efficient in both Material Management and energy use.

A sustainable increase in productivi-ty in labor, materials and energy efficiency, is possible through the introduction of Lean and Green management methods, which are not widespread in Vietnam until now. Companies could greatly im-prove their efficiency, their compet-itive position, and their profitabil-ity.

Lean Management

Lean Management is a key strategy for sustaining and extending a com-pany’s competitive position. Lean makes it possible to deal with in-creasing requirements of the mar-ket, in terms of quality, cost, time and flexibility.

Lean means to create value without waste, by eliminating all actions that do not add any value to the product or service. To achieve this, you have to observe and improve an existing system from two different perspectives.

• From the customer’s view: understanding your custom-er’s demand in terms of avail-ability, unique requirements, quality and pricing; and

• From the company’s view itself: operating profitably, and improving its competi-tiveness.

Lean is a management philosophy, which continually improves the en-terprise’s business processes by re-moving unnecessary processing steps in manufacturing and admin-istration, and through designing a more intelligent organization. In an era of intensifying global competi-tion, only those companies who op-timize their processes and focus them on value creation will be among the winners.

Opening of the Vietnamese-German Training Center for Lean and Green Production

One third of the VGU—machinery hall in HCMC is now usable for practical orien-tated courses and workshops also for external workshops, | Phpto by VGU

ip magazine | Page 5

The Lean & Green Factory

Against this background, the Lean Factory Group Vietnam has estab-lished a "Lean and Green" training and learning factory in Ho Chi Minh City. It is modeled after the very successful Lean Factory training sites in Germany, Switzerland, Hun-gary, the UK, and the USA. The Lean Factory Group Vietnam will be the eighth Lean and Green learn-ing facility in the world.

The goal of this project is to estab-lish the “Lean and Green Factory” as an education center for opera-tional excellence and sustainable “green” production methods within Vietnamese industry.

This competency center is operated by a partnership between Leonardo Group GmbH and the Vietnamese – German University (VGU). The Le-onardo Group is an international consultancy, which has offered training, education and consulting on the topic of Lean Management since 1999. The Vietnamese – Ger-man University (VGU) is a world-class research-oriented university, based in HCMC. The Lean Factory Vietnam is supported by the Tech-nische Universität Berlin, Germany and is co-financed by the DEG from public funds of the German Federal Ministry for Economic Cooperation and Development.

The core feature of the competence center is an authentic, state-of-the-art production cell which can pro-duce actual products to demon-strate, promote and teach the appli-cation and benefits of Lean Manu-facturing.

This Leaning Factory - a flexible, mixed-model assembly line - is used to produce different products. The simulation includes assembly, pre-fabrication, warehousing and logis-tics, and production control as well as links to suppliers. The cell em-bodies the latest developments in Lean Manufacturing technology, and manufactures real products: metal dollies of the type used in warehousing operations. These are produced in a wide range of variants to show how effectively Lean Manu-facturing can handle present-day requirements in high-mix produc-tion environments.

The Lean Factory learning center offers a variety of workshops for teaching the Lean approach. The Group is using the cell to host work-shops that have been expertly for-mulated to explain and demonstrate how Lean Manufacturing is imple-mented, and how it can help compa-nies to improve their efficiency, competitive position and profitabil-ity. Employees of local companies can attend these workshops, and the program is suitable for a wide range of industry sectors.

The training center and the associ-ated workshops and lecture units form the nucleus for the expansion of the existing VGU university pro-gram "Global Production", with the inclusion of the new specialization "Lean Manufacturing".

Editor: Felix Riedel

Photograph left by Winfried Hüttl

The chassis of a bike made of bamboo—this is one example which is especially promo-ted by the Technical Uni´versity Berlin. | Photo by prof. huettl consulting


Page 4 | ip magazine

Lean Factory Group Vietnam – Lean Manufacturing, World-class Pro-duction Systems, and the Toyota Production System are topics of great interest to international man-ufacturing companies. Only a few companies in Vietnam, however, know what Lean Management and the introduction of Lean strategies along the whole value chain really mean. The Lean Factory Group Vi-etnam - a growing network that is actively shaped by selected innova-

tive partners in industry, research and education - is demonstrating the “how to”.

In spite of recent increases in the minimum wage in Vietnam, the wage level is still low by interna-tional standards. Therefore a mas-sive relocation of industrial produc-tion to Vietnam can be expected. To

plan for this, and to support the economic development of Vietnam, productivity improvements become more and more important for busi-ness competition. In addition, raw material costs have increased great-ly in recent years, and more than 50% of production costs can be at-tributed to materials and energy. This will require Vietnamese compa-nies to be highly efficient in both Material Management and energy use.

A sustainable increase in productivi-ty in labor, materials and energy efficiency, is possible through the introduction of Lean and Green management methods, which are not widespread in Vietnam until now. Companies could greatly im-prove their efficiency, their compet-itive position, and their profitabil-ity.

Lean Management

Lean Management is a key strategy for sustaining and extending a com-pany’s competitive position. Lean makes it possible to deal with in-creasing requirements of the mar-ket, in terms of quality, cost, time and flexibility.

Lean means to create value without waste, by eliminating all actions that do not add any value to the product or service. To achieve this, you have to observe and improve an existing system from two different perspectives.

From the customer’s view: understanding your custom-er’s demand in terms of avail-ability, unique requirements, quality and pricing; and From the company’s view itself: operating profitably, and improving its competi-tiveness.

Lean is a management philosophy, which continually improves the en-terprise’s business processes by re-moving unnecessary processing steps in manufacturing and admin-istration, and through designing a more intelligent organization. In an era of intensifying global competi-tion, only those companies who op-timize their processes and focus them on value creation will be among the winners.

Opening of the Vietnamese-German Training Center for Lean and Green Production

One third of the VGU—machinery hall in HCMC is now usable for practical orien-tated courses and workshops also for external workshops, | Phpto by VGU

ip magazine | Page 5

The Lean & Green Factory

Against this background, the Lean Factory Group Vietnam has estab-lished a "Lean and Green" training and learning factory in Ho Chi Minh City. It is modeled after the very successful Lean Factory training sites in Germany, Switzerland, Hun-gary, the UK, and the USA. The Lean Factory Group Vietnam will be the eighth Lean and Green learn-ing facility in the world.

The goal of this project is to estab-lish the “Lean and Green Factory” as an education center for opera-tional excellence and sustainable “green” production methods within Vietnamese industry.

This competency center is operated by a partnership between Leonardo Group GmbH and the Vietnamese – German University (VGU). The Le-onardo Group is an international consultancy, which has offered training, education and consulting on the topic of Lean Management since 1999. The Vietnamese – Ger-man University (VGU) is a world-class research-oriented university, based in HCMC. The Lean Factory Vietnam is supported by the Tech-nische Universität Berlin, Germany and is co-financed by the DEG from public funds of the German Federal Ministry for Economic Cooperation and Development.

The core feature of the competence center is an authentic, state-of-the-art production cell which can pro-duce actual products to demon-strate, promote and teach the appli-cation and benefits of Lean Manu-facturing.

This Leaning Factory - a flexible, mixed-model assembly line - is used to produce different products. The simulation includes assembly, pre-fabrication, warehousing and logis-tics, and production control as well as links to suppliers. The cell em-bodies the latest developments in Lean Manufacturing technology, and manufactures real products: metal dollies of the type used in warehousing operations. These are produced in a wide range of variants to show how effectively Lean Manu-facturing can handle present-day requirements in high-mix produc-tion environments.

The Lean Factory learning center offers a variety of workshops for teaching the Lean approach. The Group is using the cell to host work-shops that have been expertly for-mulated to explain and demonstrate how Lean Manufacturing is imple-mented, and how it can help compa-nies to improve their efficiency, competitive position and profitabil-ity. Employees of local companies can attend these workshops, and the program is suitable for a wide range of industry sectors.

The training center and the associ-ated workshops and lecture units form the nucleus for the expansion of the existing VGU university pro-gram "Global Production", with the inclusion of the new specialization "Lean Manufacturing".

Editor: Felix Riedel

Photograph left by Winfried Hüttl

The chassis of a bike made of bamboo—this is one example which is especially promo-ted by the Technical Uni´versity Berlin. | Photo by prof. huettl consulting


Ip-magazine 2014 | 2012 | Page 5

„We would like to contribute – bringing a piece of German quality to Vietnam.“ ip: As CEO of your Leonardo Group Gmbh you was the motor and mentor of the international expansion of your com-pany. Now you come to Vietnam, a “low wages country”. Are you really sure if they need here lean and green consultant projects?

More and more managers of compa-nies in Asia are meanwhile reflecting on their processes and stopped their "low wages" – thinking in terms of “if I have a problem, I’ll just add another employee to the process”. The customer requirements are steadily increasing. These days it does not matter whether a company

is located Germany, England, China or Vietnam. Quality, delivery time and service, flexibility and reliability must be accomplished by 100%.

Lean Management is a philosophy that is spreading worldwide even faster and is established even stron-ger as corporate philosophy in suc-cessful companies.

Many managers in Vietnam have already successfully implemented U-shape cells and work very efficiently. There is more than Kanban, One-Piece-Flow and Supermarkets – es-pecially these companies will increa-singly work on their production con-trol of their manufacturing. Especial-ly Lean Management is also about to increase the return on investment and to become more cost-efficient.

Particularly on “Green Manage-ment” – energy efficiency – politics will decide, but if you follow the dis-cussions, you will notice that there is

no way out in the medium-term

Ip: Your strategy of the market entry convinced even the Federal Ministry of international cooperation BMZ as they support with half of your expenses all cost for the training unit here. What are the objectives considering the develop-ment in Vietnam?

It is all about the education and trai-ning of employees. In Vietnam, thin-king now also considering the Ger-man dual education system. But the will to further education does not seem to be so pronounced in the companies and the employees. That, which is self-evident in Germany will prevail in Vietnam also. In Europe we are talking about learning orga-nizations when we talk about Lean. The Vietnamese seem to be very ea-ger to learn and they want training. For this purpose we would like to contribute – bringing a piece of Ger-man quality regarding Lean Ma-nagement to Vietnam.

Interview with

Leonardo -CEO

Oliver Ballhausen

Page 7 ip magazine

Ip: The training unit is part of of a big-ger project at the Vietnamese-German University in Ho-Chi-Minh-City. What are the advantages and synergies in cooperating with the Technische Univer-sät Berlin, especially with the faculty Montagetechnik?

The Universities are much more settled in the area of research and have with their students a much hig-her connection to the young people in the country. This applies in parti-cular to the VGU, which is a fast-growing University. The TU Berlin is a prestigious, highly international-ly operating university, which con-tributes a lot of know-how and inter-national activities and has with their laboratory in Berlin enormous possi-bilities. Together we are creating a new environment of international practical experience, teaching and closeness to the Vietnamese mentali-ty. By working closely additionally Vietnamese students are quickly in-volved in practical experience.

Ip: What milestones and goals should be reached after the initial two years pro-ject?

We want to establish Lean Thinking in Vietnam and use the freshness and youth of the country to support com-panies in further increasing their competiti-ve positi-ons in the long term. Within two years, we will have trai-ned stu-dents,

managers and employees in our edu-cation center “Lean Factory” and established a well-respeced training company with Vietnamese colleagues and employees, matching to German quality criteria.

Ip: everybody talks about industry 4.0. If this new level of production will come to Vietnam, your work and lean projects are possibly out of date. What is your strate-gy or opinion?

An optimization by using the indust-ry by 4.0 approach can only happen if companies have already optimized their processes in the sense of Lean

Management. Lean Manage-ment is the foun-dation – without Lean, industry 4.0 will not work. This is what we observe in Ger-many. The first good steps mana-

ge only t hose German "hidden champions" who rely on Lean for years.

They have such lean and efficient processes, that they are able to map these through IT and to build up the communication between them. Com-munication between processes makes only sense anyway, if they are effi-cient. Lean management also means not only the streamlining and opti-mization of processes, it is also to build a learning organization and to implement change management to operate within the framework of CIP (Continuous Improvement Process). And this affects people - which are independent of the IT.

Ip Thanks, finally please find on the spot three positive values for Vietnam?

Richness of ideas, Positive energy and very good food

Interviewer: Winfried Hüttl

Photos by Gaby Stadler

Oliver Ballhausen founded 1999 the Leonardo Group Gmbh in Munich


Ip-magazine 2014 | 2012 | Page 5

„We would like to contribute – bringing a piece of German quality to Vietnam.“ ip: As CEO of your Leonardo Group Gmbh you was the motor and mentor of the international expansion of your com-pany. Now you come to Vietnam, a “low wages country”. Are you really sure if they need here lean and green consultant projects?

More and more managers of compa-nies in Asia are meanwhile reflecting on their processes and stopped their "low wages" – thinking in terms of “if I have a problem, I’ll just add another employee to the process”. The customer requirements are steadily increasing. These days it does not matter whether a company

is located Germany, England, China or Vietnam. Quality, delivery time and service, flexibility and reliability must be accomplished by 100%.

Lean Management is a philosophy that is spreading worldwide even faster and is established even stron-ger as corporate philosophy in suc-cessful companies.

Many managers in Vietnam have already successfully implemented U-shape cells and work very efficiently. There is more than Kanban, One-Piece-Flow and Supermarkets – es-pecially these companies will increa-singly work on their production con-trol of their manufacturing. Especial-ly Lean Management is also about to increase the return on investment and to become more cost-efficient.

Particularly on “Green Manage-ment” – energy efficiency – politics will decide, but if you follow the dis-cussions, you will notice that there is

no way out in the medium-term

Ip: Your strategy of the market entry convinced even the Federal Ministry of international cooperation BMZ as they support with half of your expenses all cost for the training unit here. What are the objectives considering the develop-ment in Vietnam?

It is all about the education and trai-ning of employees. In Vietnam, thin-king now also considering the Ger-man dual education system. But the will to further education does not seem to be so pronounced in the companies and the employees. That, which is self-evident in Germany will prevail in Vietnam also. In Europe we are talking about learning orga-nizations when we talk about Lean. The Vietnamese seem to be very ea-ger to learn and they want training. For this purpose we would like to contribute – bringing a piece of Ger-man quality regarding Lean Ma-nagement to Vietnam.

Interview with

Leonardo -CEO

Oliver Ballhausen

Page 7 ip magazine

Ip: The training unit is part of of a big-ger project at the Vietnamese-German University in Ho-Chi-Minh-City. What are the advantages and synergies in cooperating with the Technische Univer-sät Berlin, especially with the faculty Montagetechnik?

The Universities are much more settled in the area of research and have with their students a much hig-her connection to the young people in the country. This applies in parti-cular to the VGU, which is a fast-growing University. The TU Berlin is a prestigious, highly international-ly operating university, which con-tributes a lot of know-how and inter-national activities and has with their laboratory in Berlin enormous possi-bilities. Together we are creating a new environment of international practical experience, teaching and closeness to the Vietnamese mentali-ty. By working closely additionally Vietnamese students are quickly in-volved in practical experience.

Ip: What milestones and goals should be reached after the initial two years pro-ject?

We want to establish Lean Thinking in Vietnam and use the freshness and youth of the country to support com-panies in further increasing their competiti-ve positi-ons in the long term. Within two years, we will have trai-ned stu-dents,

managers and employees in our edu-cation center “Lean Factory” and established a well-respeced training company with Vietnamese colleagues and employees, matching to German quality criteria.

Ip: everybody talks about industry 4.0. If this new level of production will come to Vietnam, your work and lean projects are possibly out of date. What is your strate-gy or opinion?

An optimization by using the indust-ry by 4.0 approach can only happen if companies have already optimized their processes in the sense of Lean

Management. Lean Manage-ment is the foun-dation – without Lean, industry 4.0 will not work. This is what we observe in Ger-many. The first good steps mana-

ge only t hose German "hidden champions" who rely on Lean for years.

They have such lean and efficient processes, that they are able to map these through IT and to build up the communication between them. Com-munication between processes makes only sense anyway, if they are effi-cient. Lean management also means not only the streamlining and opti-mization of processes, it is also to build a learning organization and to implement change management to operate within the framework of CIP (Continuous Improvement Process). And this affects people - which are independent of the IT.

Ip Thanks, finally please find on the spot three positive values for Vietnam?

Richness of ideas, Positive energy and very good food

Interviewer: Winfried Hüttl

Photos by Gaby Stadler

Oliver Ballhausen founded 1999 the Leonardo Group Gmbh in Munich


Page 7 ip magazine

Dr. Carsten Reise ist Head of Production Technology Department and Coordinator of the M.Sc. program “Global Production Engineering and Management“ at the Vietnamese German University. The postdoc and Senior Engineer was Researcher at the Technische Universität Berlin from June 2006 – October 2013 at

• Institute for Machine Tools and Factory Management (www.iwf.tu-berlin.de)

• Department of Assembly Technology and Factory Management (www.mf.tu-berlin.de; Department Chairmen: Prof. Dr.-Ing. Günther Seliger

He built up of a research- and learning laboratory for „Sustainable Manufacturing“ and “Lean Management” at the Vietnamese German University (VGU, www.vgu.edu.vn), funding volume four Mio.US-Dollar, procurement of, equipment, software and hardware for the holistic education over the whole product-life-cycle (design, manufacturing, operations and recycling).

He is leading two research projects in the Collaborative Research Centre 1026 “Sustainable Manufacturing – Shaping Glo-bal Value Creation” (www.sustainablemanufacturing.net), funded by the German National Science Foundation(www.dfg.de) over four years with 2.5 Million Euro yearly funding.

Contact: [email protected]

Dr. Carsten Reise - the anchor man

at VGU

Adverse e t:

A e ou ead to o k i Ge a ith a lue a d isa? We a e looki g fo

E gi ee s a d IT – e pe ts f o Asia fo ou EUACAD –si - o th p og a . We ad ise a d oa h ou th ough Visa p o eedi gs a d

Re og io of ou diplo as ! Re ui e e t: u i e sit deg ee, a i i u a t o ea s e pe ie es ith good efe e es. Ge a la guage i i u A2—le el. Mo e details .eua ad.eu

Pl o ta t Lau a Che at offi e@h o 24.eu p ese g fi st ou CV a d ou deg eees fo oss- he k

Page 9 ip magazine

Felix Reidel and Fred Wilbert are the senior consultants at Leo-nardo Group Gmbh, who will care especially about the new Vi-etnam project. As flying experts they travel between Europe and Asia and are on spot for work-shops and training sessions for either the university staff or in-dustrial clients.

Having a long time experience they work together with the re-search department of the TU Berlin faculty and are ready to support after aone year also the younger trained experts from Vietnm. It is planned to organize

roadshows and workshops start-ing in the year 2015.

After the initial two years it is planned that the training-centre will move completely to the new campus.

Contact:

General Information E-mail: [email protected] Tel: +84 (0) 650 222 0990 Fax: +84 (0) 650 222 0980 Binh Duong Campus Le Lai street, Binh Duong New City, Binh Duong Province. Tel. : (0650) 222 0990 Fax : (0650) 222 0980

VGU City Office in Ho Chi Minh City

VGU Info-Office in MOET Building, 3 Cong Truong Quoc Te, District 3, Ho Chi Minh City, Vietnam Tel.: +84 (0)8 3825 6340

VGU city campus in Phu Nhuan, 6th Floor, 307A Nguyen Trong Tuyen, Ward 10, Phu Nhuan Dis-trict, Ho Chi Minh City, Vietnam Tel. : + 84 (0)8 38444965

VGU Office in Hanoi 29A Ngo Quyen St., Trang Tien Ward, Hoan Kiem District Hanoi, Vietnam Phone: +84-4-39 388 623, ext: 23

Ad ertorial: Bloks a, the a e for lea hard are

Who is FR and FW ? Please check next page !


Page 7 ip magazine

Dr. Carsten Reise ist Head of Production Technology Department and Coordinator of the M.Sc. program “Global Production Engineering and Management“ at the Vietnamese German University. The postdoc and Senior Engineer was Researcher at the Technische Universität Berlin from June 2006 – October 2013 at

Institute for Machine Tools and Factory Management (www.iwf.tu-berlin.de)

Department of Assembly Technology and Factory Management (www.mf.tu-berlin.de; Department Chairmen: Prof. Dr.-Ing. Günther Seliger

He built up of a research- and learning laboratory for „Sustainable Manufacturing“ and “Lean Management” at the Vietnamese German University (VGU, www.vgu.edu.vn), funding volume four Mio.US-Dollar, procurement of, equipment, software and hardware for the holistic education over the whole product-life-cycle (design, manufacturing, operations and recycling).

He is leading two research projects in the Collaborative Research Centre 1026 “Sustainable Manufacturing – Shaping Glo-bal Value Creation” (www.sustainablemanufacturing.net), funded by the German National Science Foundation(www.dfg.de) over four years with 2.5 Million Euro yearly funding.

Contact: [email protected]

Dr. Carsten Reise - the anchor man

at VGU

Adverse e t:

A e ou ead to o k i Ge a ith a lue a d isa? We a e looki g fo

E gi ee s a d IT – e pe ts f o Asia fo ou EUACAD –si - o th p og a . We ad ise a d oa h ou th ough Visa p o eedi gs a d

Re og io of ou diplo as ! Re ui e e t: u i e sit deg ee, a i i u a t o ea s e pe ie es ith good efe e es. Ge a la guage i i u A2—le el. Mo e details .eua ad.eu

Pl o ta t Lau a Che at offi e@h o 24.eu p ese g fi st ou CV a d ou deg eees fo oss- he k

Page 9 ip magazine

Felix Reidel and Fred Wilbert are the senior consultants at Leo-nardo Group Gmbh, who will care especially about the new Vi-etnam project. As flying experts they travel between Europe and Asia and are on spot for work-shops and training sessions for either the university staff or in-dustrial clients.

Having a long time experience they work together with the re-search department of the TU Berlin faculty and are ready to support after aone year also the younger trained experts from Vietnm. It is planned to organize

roadshows and workshops start-ing in the year 2015.

After the initial two years it is planned that the training-centre will move completely to the new campus.

Contact:

General Information E-mail: [email protected] Tel: +84 (0) 650 222 0990 Fax: +84 (0) 650 222 0980 Binh Duong Campus Le Lai street, Binh Duong New City, Binh Duong Province. Tel. : (0650) 222 0990 Fax : (0650) 222 0980

VGU City Office in Ho Chi Minh City

VGU Info-Office in MOET Building, 3 Cong Truong Quoc Te, District 3, Ho Chi Minh City, Vietnam Tel.: +84 (0)8 3825 6340

VGU city campus in Phu Nhuan, 6th Floor, 307A Nguyen Trong Tuyen, Ward 10, Phu Nhuan Dis-trict, Ho Chi Minh City, Vietnam Tel. : + 84 (0)8 38444965

VGU Office in Hanoi 29A Ngo Quyen St., Trang Tien Ward, Hoan Kiem District Hanoi, Vietnam Phone: +84-4-39 388 623, ext: 23

Ad ertorial: Bloks a, the a e for lea hard are

Who is FR and FW ? Please check next page !


Page 10 ip magazine

Promotional funds

’

Training centre "Lean and Green Factory"

More information: www.deg-invest.de

DEG – Our business is developing


Page 10 ip magazine

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Promotional funds Complementary to its financing and advisory services, DEG offers various special programmes that can

be used to realise certain measures. DEG also participates in the financing of these measures.

In this way, companies, together with DEG, are able to implement accompanying measures that aim at

further increasing the development impact of the co-financed investments. DEG has for example initiated

the Technical Assistance Programme, which aims at boosting the development effects of the projects

co-financed by DEG and at making projects bankable. The programme is financed by both DEG’s own

funds and funds from the Federal Ministry for Economic Cooperation and Development (BMZ). Also

feasibility studies by small and medium-sized companies aimed at the preparation of developmentally

sound investments can be co-financed by DEG, using funds from the BMZ.

Under the programme develoPPP.de companies can realise measures in developing and emerging-

market countries that have an impact on the countries' development. Applications are open to German

and European companies, as well as companies in developing and emerging countries in which

EU-registered companies or European nationals own at least a 25% share. The programme is also funded

by the BMZ.

In Vietnam, DEG has so far provided more than EUR 9m for almost 50 develoPPP.de projects, covering

measures in the field of qualification, know-how transfer as well as environmental protection and

conservation of natural resources.

Training centre "Lean and Green Factory" One of the projects in Vietnam supported by DEG within the scope of the develoPPP.de programme is the

set-up of the training centre "Lean and Green Factory", located on the campus of the Vietnamese-German

University in the province of Binh Duong. The private partner of the project is the Munich-based Leonardo

Group GmbH, a company offering consulting and workshops associated with "lean management". Leonar-

do finances the project with around EUR 260,000. DEG complements this amount by some EUR 191,000

from funds of the develoPPP.de programme.

At the new training centre, production processes of a wide range of sectors can be stimulated. That way,

hands-on training on lean processes is provided while the installation of a production line using lean

methods is demonstrated in a visual way.

In the implementation phase, Leonardo works closely with

representatives of the Technische Universität Berlin (TU Berlin),

especially of the department Assembly Technology and Factory

Management. The objective is to establish the "Lean and

Green Factory" as a training centre for efficient production and

sustainable green production methods in Vietnam.

More information: www.deg-invest.de

DEG – Our business is developing


VGU - President Prof. Dr. Mallon and Leonardo - CEO Oliver Ballhausen opened the lean training entre

Fred Wil ert, CEO of Leonardo GMBH

Dr.Carsten Reise: head of lean entre


VGU - President Prof. Dr. Mallon and Leonardo - CEO Oliver Ballhausen opened the lean training entre

Fred Wil ert, CEO of Leonardo GMBH

Dr.Carsten Reise: head of lean entre



►




Global Future-Proof Manufacturing

► More than just technology Given the exponential growth in the markets of emerging countries and the staggering con-sumption of resources by industrialized na-tions, rationally considered, there is no alterna-tive to more sustainable forms of production. As Professor Günther Seliger of the Institute for Machine Tools and Factory Management (IWF) at the Technische Universität (TU) Ber-lin, and spokesperson of CRC 1026 comments, »We understand production as an integral part of a global network of actors, interests and lo-cal conditions. Making a positive intervention in this network is the highly complex challenge which we have set ourselves.« Sustainable production technology means a lot more than just pure technology. It must be oriented to future needs, and must fit in with, or be capable of transforming, existing production structures in the competitive global marketplace. It must satisfy social requirements, pass muster when appraised environmentally, and hold out the promise of financial rewards. Finally, like any other form of innovation, it must be compellingly presented if it is to find application in the real world. All these requirements are reflect-ed in the holistic research program set up by the Collaborative Research Center 1026. So-lutions for production technology are embed-ded in the Strategy Development and Knowledge Transfer project areas. As Profes-sor Seliger explains, »Only by keeping your eye on the big picture can you hope to drive sustainable processes. Sustainability is al-ways multidimensional.«

Turnabout in energy policy, electro cars, closed loop sanitation systems – the search

for new ways of life compatible with the future dominates the public forum. The

Collaborative Research Center (CRC) 1026 on »Sustainable Manufacturing – Shap-

ing Global Value Creation« accepts this quest as a scientific challenge. In the inter-

disciplinary large-scale project funded by the German Research Foundation (DFG),

50 scientists are developing sustainable production technologies and strategies with

the aim of enabling a higher level of global prosperity with less consumption of re-

sources.

Future global development if continued use is made of present production technologies and paradigms



Such a highly complex undertaking needs a crystal clear strategy. As the first step in the development of future-proof technology involves estimating the extent of future needs, IWF experts engaged in CRC 1026 use scenario techniques to pro-ject current development trends into the future, factoring in a broad array of possible political, social, ecological and technological influ-ences. The resultant scenarios show which challenges await the global community and also provide the point of departure for the quest for solutions. At the same time scientists at the TU Department of Environmental Technology and the TU Depart-ment of Landscape Architecture and Environmental Planning are working on giving sustainability ideas – which are often highly abstract in nature – a specific engineering and econom-ic cast. This is done by defining the criteria for sustainability and ap-plying them to the organization of technical production for global val-ue creation networks. Research- ers develop sustainability indica-tors, test them for utility and inte-grate them in evaluation proce-dures as orientation aids for global production. When it comes to the evaluation

of sustainability and extrapola-tion of proposals for action, math-ematicians at the Konrad Zuse Center for Information Technolo-gy Berlin and the Department of Mathematics at the TU Berlin play a special role in CRC 1026. As equal account must be taken of all three dimensions in sustainability – the economic, the environmental and the social – this can give rise to conflicts in the formulation of action proposals. Clashes of interest can occur, for instance, when a specific measure makes a process much more envi-ronmentally friendly but at the same time raises its cost, or when the way to improved working con-ditions necessarily involves a shift I in environmental pollution. To ar-rive at the best possible forms of compromise in such situations, but also to include the time needed for the implementation of new measures in the evaluation, scien-tists apply the theories of ‘Multicriteria Optimization’ and ‘Dynamic Systems’ from previous-ly separate fields of mathematics to this practical application. Together with the quality science specialists from IWF and experts in knowledge management from Fraunhofer IPK, they are devel-oping a tool for the analysis of business processes in global value creation networks. This tool pre-sents the repercussions of single actions in the overall context of the global production network, and thus helps actors assess the

scope of their decision-making. »With the methodological ap-proach adopted by our research work, we cover the whole array of technological possibilities,« says Professor Seliger. »Such breadth is one important pillar of our project; its exemplary depth is another. We take selected examples of produc-tion technology and show the po-tential of technology rigorously oriented to sustainability criteria.« Exemplary solutions for produc-tion technology identified by CRC 1026 come in the fields of product development, manufacturing tech-niques and machine tools – focal points of IWF expertise and cen-tral elements in value creation. Concrete solutions

In this way, early in the develop-ment phase, the constructor sets product characteristics and parame-ters to define many properties of relevance to sustainability for the product’s whole lifecycle or multiple phases of use. Modularization, for instance, can enhance subsequent functional product properties and either enlarge or limit them depend-ing on various local development levels. The product development experts at IWF deal with such dependencies between the functional design of a product and its sustainable charac-teristics. They are working to devel-op an assistance system to support decision-making based on sustaina-

A blueprint for integrating adaptronic systems into machine tools from the CRC 1026 »Technological Solutions« project area





bility criteria in product lifecycle management. The aim here is to enable designers and constructors to get a clear picture and focus on the economic, environmental and social impact of a product over the whole product lifecycle. Once a product is designed, its pro-duction can begin. Machining, weld-ing, cooling and cleaning are all standard procedures in parts manu-facture and assembly that are often associated with heavy use of re-sources. Use of a closed internal cooling system in the tool during turning or milling operations should largely do away with the need for cooling lubricants which need re-peated chemical restoration during standard operations. IWF is devel-oping the prototype of a system with an internally cooled cutting tool for lathes. Use of the modern dry ice blasting cleaning technique can further reduce the need for chemical substances. And when it comes to optimization of joining processes, the scientists are concen-trating on how to save energy through a combination of simula-tion and innovative process technol-ogies such as combined welding

methods. Machine tools are the heart of in-dustrial manufacturing and are mainly highly robust in construc-tion. A milling machine that comes on the used tool market generally has 30 years of service life behind it. Yet CRC 1026 follows a two track strategy in order to give sustainabil-ity to global manufacturing in the short term. On the one hand, IWF engineers focus on the recondition-

ing of used machine tools and in-crease the precision of old machines by fitting them with adaptronic components. Such a low cost meth-od prolongs the lifecycle of existing machines and also opens the way to the global value creation network for actors who lack the financial resources to buy new equipment. On the other hand, researchers are join-ing forces with experts from the TU Department of High-Frequency and Semiconductor System Technologies in the construction of novel machine tool mounts with optimized mi-crosystems. Their modular construc-tion enables easy replacement of single high-tech components for efficient, needs-based configuration of the overall system. This makes plant equipment much more flexi-ble and means that in future the roll-out of new sustainability solutions in existing production will be much quicker and less expensive.

Knowledge is the future

Knowledge Transfer was anchored as the third key theme in the CRC research pro-gram from the very beginning. Professor Seliger ex-plains the reasoning behind this

rather unusual move, »Our strategic and tech-nological work is all well and good, but it only makes sense if we can succeed in communi-cating our results to the out-side world in ways

that it can follow and ac-cept. We might be the people de-veloping the solutions, but it’s oth-er people who will actually use them, and it’s them that we’ve got to communicate with!« In this con-text the CRC approach is squarely over education and qualification for the broad masses with the aim of dramatically raising the level of teaching and learning about sus-tainable production across the whole world.

Apart from the evolution of tech-nical information tools that should help decision-makers keep their at-tention fixed on sustainability, an-other line of investigation lies in researching social phenomena like willingness to cooperate which is so critical for the success of sus-tainable business management. Scientists at the Social Science Research Center Berlin (WZB) are investigating incentive systems for sustainable courses of action. In a series of experiments modeled on game theory, they are exploring the conditions under which people can act together as a collective in order to solve certain tasks, and examining the factors which impact on their decision-making. At the same time experts at IWF are analyzing existing methods for teaching and learning in terms of issues connected with sustain-ability. And they are de-veloping what are known as »learnstruments« – technical arte-facts which automatically com-municate their functionality to the user. With these tools, workers and private individuals alike can train themselves intuitively and autono-mously in the operation of novel production machines and process-es. Learnstruments, therefore, can overcome language barriers and address a variety of qualification levels. Automated feedback of the kind modeled in CRC for man-machine interaction is yet another approach: camera systems and im-age recognition are used to analyze movements made by the worker. While the movement is being made, a monitor screen shows both the results of an ergonomic assess-ment and proposals for movement correction. Such a system is a ma-jor step forward in terms of en-hancing safety at the workplace. And such feedback guidance can also be used for advanced opera-tional training on the machines.



Interview with CEO Hoang ThanhSon

Your company provides services and fastener products to more than 3500 clients in Vietnam. Pl. describe the development of your company and your market position

After 15 years of steady growth, TanCo has developed a system of companies known as Tanco Group, in which Tanco Jsc holds the key in sales networks and exports, materi-als and equipments supplies. Via the current network of 10 branches across Vietnam, which continue ex-panding into other cities and re-gions, TanCo has been able to serve customers across a wide range of industries including infrastructure, engineering and construction, as-sembling, thermal and hydro pow-ers, chemical, cements, seaports, railways, oil and gas.etc. We are well – prepared to take part in large projects like nuclear power, high speed railways and aviation indus-tries…

Do you see any potentials for Vi-etnamese companies in using lean coaching? On the one hand you have enough cheap workers, on the other hand salaries are increasing or not?

Vietnam’s economic growth has been mainly based on the exploita-tion of raw natural resources as well as cheap but also raw labor. The capability to maintain steady growth has has reached its climax unless there are fundamental chang-es in the way work process and pro-duction are organized. The recent economic growth has put great pres-sure on rasing salaries. This makes the competitive advantages on the ground of cheap labor diminishing. New technologies are commercial-ized at faster speed causing more disruption for the existing market structure. To cope with new chal-lenges would require skilled work-force that are adaptive to rapid changes in the markets. For those reasons, lean coaching must be one

TANCO—a typical private Vietnamese TIGER

Mr. Hoang Thanh Son is the founder, President and CEO of TanCo Group. He earned Master and Bachelor degree from Hanoi University of National Econom-ics. The year 2000 marked a mile-stone when he established his own company TanCo Consulting and Trading Ltd specialized in mar-keting and providing new fas-tening solutions, tools and parts in Vietnam. He desires to develop and apply new technologies, inno-vations and products to meet in-ternational investors and compa-nies’ standards and requirements. One of TanCo’s missions is to be able to export to markets with the most stringent technical stand-ards in the near future such as: EU, USA, Japan, Middle East... Mr. Son plays significant roles in many organizations such as Vi-etnam Association of Mechanical Industry, University of Technolo-gy and Education, Vietnam Chamber of Commerce and Indus-try and others.


“ “ ” ”

Phone: 84.4.3946.2205 | Fax: 84.4.3946.1311

Email: [email protected]


ip-magazine 2014 | Page 18 ip-magazine 2014 | Page 19

of the important factors that Viet-namese companies really need at this stage in order to sustain its competitiveness and expand the markets. This is the only way that Vietnamese players can climb up to more added value phases in the global supply chain systems. With-out restructuring the current work-force and work process, in which lean coaching would play a vital role, Vietnam cannot get out of the notorious “middle – income” trap.

What do you think about the ASEAN Economic Communi-ty (AEC) starting next year: What expectation do you have? Are you able to expand easily from Vietnam in this big market? Or do you fear negative impacts like higher labor costs and more competi-tors?

Any removal of trade barrier and restrictions is good for the economy. As an established player in Vietnam market, we consider AEC a great

opportunity. Freer trades come along with tougher competition, that's a straight fact. Thus, there's no point of fearing, it is better ap-proach is to prepare for the new challenges with a long-term vision and wise approach. Larger market created by AEC means both more competitors and more partners. We have our competitive advantages in a market of nearly 100 million peo-ple that our potential partners want

to tap into, and in turn, they have their own edges that support us to expand into the new markets. That’s the solid ground for cooper-ation nd collabo-ration. In this process, great em-phasis should be placed on improv-ing productivity by reorganizing our workforce and our work process

with “lean production” mentality. We believe that in this fast-changing world this would be a wise approach to make ourselves compet-itive as well as adaptive to new changes to sustain our competitive-ness.

Interview by Miriam Ann Hüttl

“Vietnam cannot get out of the notorious “middle – income” trap!”

Oliver Massmann, Partner

Duane Morris Vietnam LLC

Pacific Place Unit V1308, 13th Floor

83B Ly Thuong Kiet Street

Hoan Kiem District, Hanoi Vietnam

Areas Of Practice Private International Law Intellectual Property Commercial Law Banking and Finance Corporate, Mergers and Acquisitions Taxation Securities and Capital Markets Information Technology and Communications Construction Law Technology Transfer Dispute Resolution/Litigation Labor and Employment law Insurance International and Commercial Major Projects and Project Finance Offshore Incorporations Corporate Law

Advertisement

Phone: 84.4.3946.2205 | Fax: 84.4.3946.1311

Email: [email protected]



The ASEAN Economic Commu-

nity (AEC) is planned to be es-

tablished after December 2015.

Under the AEC, the 10 ASEAN

economies will merge in all fields:

production, trade, and investment

to mark a full regional integra-

tion of ASEAN economies to-

ward a single economic, security,

and production base and develop

a common market for an area with

600 million people and generating

an about 2 trillion USD annual

GDP. AEC establishment will

open up opportunities for

consolidating sustainably

comprehensive trade and

investment and would bring bene-

fits for ASEAN businesses, in-

cluding Vietnamese. The real

question is, how this AEC will

impact affect Vietnam’s econo-

my and especially international

companies in Vietnam?

Vietnam, the third-most popu-

lated country in ASEAN, has a

favorable geographical position in

linking this region and

Northeastern Asia. At present,

the ASEAN market is one of Vi-

etnam's leading trade partners,

which accounts for 15 per cent of

the country's total trade vol-

umes. Investments from ASEAN

regions also made up 22.4 per

cent of Vietnam’s total foreign

direct investment (FDI) capital

in 2013. When the AEC is estab-

lished, trade and investment bar-

riers will need to be lowered and

as a result, might enhance the

cooperation between Vietnam

and the AEC members.. In 2013,

Vietnam revenued $18.47 billion

from its exports to the ASEAN

region, which made AEC Vi-

etnam’s third largest importer

only after the US and the EU.

Vietnam’ export turnover to

AEC market would be expected

to continuously grow thanks to

the conclusion of ASEAN Trade

in Goods Agreement (ATIGA) in

Thailand in 2009, which, as

agreed by Vietnam as a signato-

ry, will slash to zero more than

99 per cent of tax rates in 2015.

A report of the International La-

bour Organization and the Asian

Development Bank forecasts

that the existence of AEC shall

increase jobs in agriculture;

trade; transportation; and con-

struction by 2025 regionally,

while Vietnam would gain six

million additional jobs. In the

best case scenario, where AEC is

well managed within the next

ten years, the statistic also sug-

gests regional GDP will be boost-

ed by 7.1 per cent by 2025 and,

14 million additional jobs shall

be generated. Vietnam, alone, in

this best case, shall benefit from

the AEC as high as 14.5 per cent

in GDP and 10.5 per cent em-

ployment-wise.

However, Vietnam’s integration

into AEC market will not just

bring positive opportunities but

it also challenges this country’s

economy, especially with respect

to the Vietnamese’ small and me-

dium size enterprises (SMEs).

Up to present, the Vietnamese

businesses are not in their best

preparation to take advantages

and opportunities from the AEC

establishment. If things remain,

upon the country’s accession to

AEC market, Vietnamese enter-

prises would definitely encounter

the flows of higher competitive-

ness and higher quality as well as

cheaper products made from oth-

er ASEAN countries and China

in the AEC market. As a result,

Impacts of the Asean Economic Community on

Vietnam’s economy and especially international

companies in Vietnam

By: Mr. Oliver Massmann Partner – General Director of Duane Morris Vietnam LLC


Should you have any questions, please contact :

[email protected];



’


a large number of SMEs would

lose their markets or, worst, even

go bankrupt. It is foreseeable

that Vietnam would be

one of four ASEAN countries

(Cambodia, Laos, Myanmar,

and Vietnam) to become a

good market for the other six

stronger ASEAN members to

exploit.

With respect to the foreign in-

vested businesses in Vietnam,

Vietnam’s integration into inter-

national trade and engagement

into free trade agreements

(FTAs) and free markets, like-

wise AEC, will surely bring cer-

tain impacts and benefits. Ac-

cording to a Amcham survey’s,

75 per cent of foreign-invested

enterprises’ executives witnesses

a rise in the level of business

their companies conducted in the

ASEAN region while 89 per cent

of executives expects their busi-

ness to increase over the next

five years when the AEC market

is established.

The statistic further shows that

the AEC and the FTAs would

help promoting Vietnam's ex-

ports to ASEAN. As a result, the

foreign invested enterprises in

Vietnam will benefit from better

access to zero per cent tariff

treatment to larger markets, e.g.

China , Japan, the Republic of

Korea, Australia, etc… through

the separate FTAs between

ASEAN and each of the major

economic partners and the Re-

gional Comprehensive Economic

Partnership (RCEP), the

ASEAN + 1 Free Trade Agree-

ments. Those ASEAN FTAs will

also increase the FDI in the re-

gion, including Vietnam and pro-

vide for a sound level playing

field for foreign investors in the

region.

Can we expect a

final solution for the

EU-VN free trade

consultations soon?

Vietnam has been negotiating

with European Union to con-

clude a FTA. The process should

have been expected-

ly concluded within

this year 2014,

though both parties

agreed to push back

the deadline and

hopefully the final

agreement could be

reached next year.

However, this de-

pends very much on

whether the Viet-

namese is ready to

commit itself to

opening up all service sectors

above Vietnam's WTO Service

Sector Commitments, i.e. to give

the EU WTO PLUS treatment.

An FTA with the EU only makes

sense if the Vietnamese side is

willing to concede to this treat-

ment. That has been, so far, a

major sticking point in the nego-

tiations. This has been con-

firmed in my talks with persons

in charge from both sides, the

EU and the Vietnamese Govern-

ment.

Should you have any questions, please contact :

[email protected];



Jakarta/ Singapore. Starting with

the lunar year in February 2015

the webportal mm-industri.com

will be relaunched as major com-

munication forum for the new

common market. Based in the

capital of the Asean community

in Jakarta and powered by differ-

ent publishers in the European

Union the platform delivers busi-

ness information, company pro-

files, fair reviews and is also a

place getting the latest technology

news from Europe and the US.

Founded in 2010 the website mm-

industry.co.id is a communication

tube in Bahasa and provide Indo-

nesian companies with news from

abroad. The new and relaunched

web in English will support the

communication between the

member countries.

The web will cover all important

industrial fairs in the region espe-

cially with topics like lean and

green consulting.

More information available on

www.mm-industri.com in

January 2015.

Relaunch of the ASEAN webportal for the

common market in English: mm-industri.com

Imprint

Publisher: prof huettl consulting Ughb | 73111 Lauterstein Germany

Responsible according international press laws:

Prof. Winfried Hüttl |Fon +49 7332 922050 |Fax + 49 7332 922051

[email protected] | www.hcom24.eu

Contributing editors:

Oliver Massmann, Hanoi | Miriam Ann Hüttl, Konstanz | Felix Riedel, Munich |

Dr. Carsten Reise, Ho-Chi-Minh-City | Gaby Stadler, Munich

The editorial „Global production“ was submitted by the press department of TUB

- Printed in Thailand and distributed as E-zine to 15.000 companies.



„ “



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Ip magazine dez2014