ISO TS 16949 2002

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/ 16949 01.03.2002 ( 15.12.2003)

9001:2000 -

.. .. .. 16.09.2005

/ 16949:2002 16.09.05

i

! ISO/TS 16949:2002(E) Quality management system. Particular requirements for the application of ISO 9001:2000 for automotive production and relevant service part organizations, Second edition, 2002-03-01 ISO/TS 16949:2002 Corrected Version 2003-12-15 Errata Sheet. , ISO/TS 16949:2002 Corrected Version 2003-12-15 Errata Sheet, .

/ 16949:2002 16.09.05

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9001:2000 . (IATF). ANFIA, CCFA/FIEV, SMMT, VDA (. ) DaimlerChrysler, Ford Motor Company, General Motors Corp. - (, , ) . / : (International Automotive Oversight Bureau - IAOB), (Associazione Nazionale Fra Industrie Automobilistiche - ANFIA), (Comit des Constructeurs Franais d'Automobiles - FIEV), (Fdration des Industries des quipements pour Vhicules - CCFA), (Society of Motor Manufacturers and Traders - SMMT), - (Verband der Automobilindustrie - Qualittsmanagement Center - VDA-QMC),

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.......................................................................................................................viii ............................................................................................... x ................................................................................................................................ 1 0.1 ....................................................................................................... 1 0.2 ...................................................................................................... 1 0.3 9004 ............................................................................................. 3 0.3.1 IATF /T 16949:2002 ......................................................... 4 0.4 ................................................. 4 0.5 ......................................................... 4 1 .......................................................................................................... 5 1.1 ....................................................................................................... 5 1.2 .................................................................................................................. 6 2 .......................................................................................................... 6 3 .................................................................................................... 6 3.1 ........................... 7 4. ...................................................................................... 9 4.1 ...................................................................................................... 9 4.1.1 . ......................................................................... 9 4.2 ...................................................................................... 10 4.2.1 ................................................................................................ 10 4.2.2 ................................................................................... 10 4.2.3 ................................................................................. 11 4.2.3.1 .................................................................................... 11 4.2.4 .......................................................................................... 11 4.2.4.1 ..................................................................................... 12 5 ........................................................................................ 12 5.1 ...................................................................................... 12 5.1.1 .............................................................................. 12 5.2 ..................................................................................... 12 5.3 .................................................................................... 13 5.4 ............................................................................................................ 13 5.4.1 .................................................................................... 13 5.4.1.1 . .................................................... 13 5.4.2 ............................................... 13 5.5 , ...................................................... 14 5.5.1 ......................................................................... 14 5.5.1.1 ................................................................ 14 5.5.2 ............................................................................... 14 5.5.2.1 .................................................................. 14 5.5.3 .................................................................................. 15 5.6 ............................................................................... 15 5.6.1 ................................................................................................ 15 5.6.1.1 ............................. 15 5.6.2 ............................................................................. 15 5.6.2.1 . ............................................... 16 5.6.3 ................................................................................. 16 6 .................................................................................................... 16 6.1 ......................................................................................... 16 6.2 .............................................................................................. 17 6.2.1 ............................................................................................... 17 6.2.2 , ........................... 17 6.2.2.1 ........................................................... 17/ 16949:2002 16.09.05 iv

6.2.2.2 ................................................................................. 17 6.2.2.3 ............................................... 18 6.2.2.4 .......................... 18 6.3 .......................................................................................................... 18 6.3.1. , ........................................... 18 6.3.2 ........................................ 19 6.4 ........................................................................................... 19 6.4.1 .................. 19 6.4.2 .......................................................................................... 19 7 ....................................................................................................... 19 7.1 ......................................................................... 19 7.1.1 . ............................................ 20 7.1.2 ............................................................................................. 20 7.1.3 ........................................................................................ 20 7.1.4 ................................................................................. 20 7.2 , ................................................................... 21 7.2.1 , ....................................... 21 7.2.1.1 , ........... 21 7.2.2 , ................................................. 21 7.2.2.1 , . .................. 22 7.2.2.2 .............................. 22 7.2.3 ........................................................................ 22 7.2.3.1 . ........................................ 22 7.3 .................................................................................. 23 7.3.1 .................................................... 23 7.3.1.1 ................................................................... 23 7.3.2 ......................................... 24 7.3.2.1 .................................... 24 7.3.2.2 ............. 24 7.3.2.3 .................................................................. 25 7.3.3 ............................................. 25 7.3.3.1 . .................. 25 7.3.3.2 ................. 26 7.3.4 ................................................................ 26 7.3.4.1 ................................................................................................. 26 7.3.5 ................................................................... 27 7.3.6 ...................................................................... 27 7.3.6.1 . ....................................... 27 7.3.6.2 , ................................................... 27 7.3.6.3 .................................................................... 28 7.3.7 ............................................. 28 7.4 ....................................................................................................................... 28 7.4.1 .................................................................................................. 28 7.4.1.1 ........................................... 29 7.4.1.2 ..................... 29 7.4.1.3 , .................................. 29 7.4.2. ................................................................................... 29 7.4.3 ................................................................ 30 7.4.3.1 .................................................................. 30 7.4.3.2 ........................................................................... 30 7.5 .................................................. 31 7.5.1 .................. 31 7.5.1.1 ........................................................................................... 31 7.5.1.2 ...............................................................