ISO TS 16949-2009 導入簡介

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I

MC LC

CHNG MT S LC V H THNG QUN L CHT LNG 1

I.

ISO ( T CHC TIU CHUN QUC T 1 ISO II. NGUN GC CA ISO 9000 3 ISO 9000 III.8 NGUYN TC LN CA ISO 9001:2000 5 ISO 9001:2000 IV.M HNH QU TRNH QUN L CHT LNG ISO 9000 6ISO 9000 V. 4 CP TI LIU CA H THNG QUN L CHT LNG 7VI. C TNH CA ISO 9001 : 2000 8ISO 90012000CHNG HAI GII THIU S LC V CC H THNG LIN QUAN 9

N NGNH LP RP XE TI. QS 9000 9

II. VDA 6.1 11III. ISO/TS 16949 12CHNG BA

Qu trnh pht trin ca ISO/TS 16949 15

ISO/TS 16949I. Mc tiu ca ISO/TS 16949 16SO/TS 16949II.S tng thch ca ISO/TS 16949 17

ISO/TS 16949CHNG MT S LC V H THNG QUN L CHT LNG

I.ISO ( T CHC TIU CHUN QUC T ISO

T chc tiu chun quc t ISO (International Organization for Standardization) sng lp vo nm 1946, tr s chnh t ti Thnh ph Geneve ca Thy S. y l mt lin minh quc t do c quan tiu chun ca cc nc lp nn, c tng cng 138 nc thnh vin, mi nc u a ra cc qui ch tiu chun mang tnh i din tham gia v tr thnh i biu ca lin minh ny.ISOInternational Organization for Standardization) 1946138T chc ny c thnh lp vi mc ch chnh l xc tin hp tc quc t nhm cng nhau ch nh tiu chun dnh cho ngnh cng nghip, mi thng xut bn c khong 800 loi tiu chun mi hoc tiu chun sa i. Mc d tiu chun ISO bao qut hu ht cc ngnh ngh, nhng cc tiu chun dnh cho ngnh c in v in t th phi do t chc IEC (International Electrotechnical Commission) ch nh.800ISOIEC(Internation Electrotechnical Commission )Ban k thut (TC) ca t chc ISO l n v ph trch cng vic ch nh tiu chun, di ban k thut th c cc phn hi theo ngnh (SC) v cc t cng tc (WG). Trn nguyn tc, cc tiu chun c son tho bi ban k thut, nhng trc khi c ban qun l ISO ph duyt tr thnh tiu chun quc t, cn phi c t nht 75% hi vin b phiu thng qua, v sau mi 5 nm phi xem xt li 1 ln.

(TC)(SC)(WG)ISO75%H tiu chun cht lng quc t ISO 9000 do ban k thut bo m cht lng ISO / TC 176 son tho, cn h tiu chun quc t qun l mi trng th c nghin cu son tho bi ban k thut TC 207 (Technical Committee, gi tt l TC 207), theo d kin s ln lt c hng lot cc tiu chun khc c a ra. S ra i ca nhng tiu chun ny s gp phn vo vic xc tin pht trin sn phm v dch v quc t, cng vi cc lnh vc hot ng mang tnh ton cu nh, kin thc, khoa hc, k thut, kinh t v.v..., ng thi cung cp cc tiu chun cn thit v hot ng c lin quan, nng cao s phi hp v cng nhau pht tin ca cc nc trn th gii

ISO 9000ISO/TC 176ISO 14000TC 207(Technical CommitteeTC 207)II. NGUN GC CA ISO 9000

ISO 9000

H thng qun l cht lng quc tphin bn nm 1987 ~ 19941987 ~ 1994

H thng qun l cht lng quc tphin bn nm 2000/20082000/2008

III.8 NGUYN TC LN CA ISO 9001:2008

ISO 9001:20081 Hng v khch hng

2 Nhn mnh trch nhim ca lnh o 3 Ton th nhn vin cng tham gia

4 Tip cn theo qu trnh

5 p dng phng php c h thng

6 Ci tin lin tc

7 Quyt nh da trn s tht

8 Quan h cng c li vi nh cung ng

IV.M HNH QU TRNH QUN L CHT LNG ISO 9000 ISO 9000

Ci tin lin tc bng Vng trn P-D-C-A

P-D-C-A P : Plan

(Hoch nh)

D : Do

(Thc hin)

C : Check (Kim tra)

A : Action (Hnh ng ci tin)V. 4 CP TI LIU CA H THNG QUN L CHT LNG

VI. C TNH CA ISO 9001 : 2008

ISO 90012008 Nhn mnh c cu hng v qu trnh Ci tin lin tc l bc ln nht ca vic nng cao h thng QLCL

Mc tha mn ca khch hng l thng tin then cht gip cho vic ci tin Ch trng v qun l thng tin nh thng tin trao i, phn tch d liu. Thch hp cho tt c cc ngnh ngh k c sn xut / dch v, khng phn bit qui m ca t chc. Tng thch vi cc h thng qun l khc. (Th d: ISO 14000).

ISO 14000CHNG HAI GII THIU S LC V CC H THNG LIN QUAN N NGNH LP RP XE T

I. QS 9000

Trc nm 1987, 3 nh sn xut xe t ln ca M l General Motor, Ford, v Chrysler u ln lt a ra h thng qun l cht lng theo yu cu ring ca h p dng cho vic nh gi h thng cht lng v ti liu lin quan ca cc nh cung ng, h a ra cc tiu chun nh sau :

1987(General Motor)(Ford)-(Chrysler) : S tay cht lng nh cung ng (Supplier Quality Manual) ca Chrysler(Supplier Quality Manual) Tiu chun h thng cht lng Q101 (Q101Quality System Standard) ca FordQ101(Q101Quality System Standard) Mc tiu xut sc(Targets for Excellence) v Tiu chun cht lng thng dng cho vic mua hng u vo(General Quality Standard for Purchased Materials) ca General(Targets for Excellence)(General Quality Standard for Purchased Materials)Chu s nh hng ca tiu chun h thng qun l cht lng ISO 9000 do T chc tiu chun ha quc t (ISO) ban hnh vo nm 1987, cc v ph tng gim c ph trch thu mua v cung ng vt t ca 3 nh sn xut xe t ln trn y thnh lp mt t cng tc c bit vo nm 1988, tin hnh thng nht li cc t ng s dng trong s tay tham kho, cc bo biu, v cc t k thut, sau ban hnh 5 quyn s tay k thut, trong p dng 20 iu khon ca ISO 9000 v thm vo cc yu cu ring c ca h i vi loi hnh cng ty, cc b phn tc nghip v loi hnh sn phm ring bit, t hnh thnh b tiu chun QS 9000, phin bn u tin c ban hnh vo thng 8 nm 1994.

1987(ISO)ISO 90001988ISO 900020QS-900019948n nay, phin bn th 3 ca tiu chun QS 9000 c ban hnh (thng 3 nm 1998) v bt u p dng vo ngy 1 thng 1 nm 1999. Trong phin bn th 3 ny, cc yu cu ca nhng nh sn xut xe t khc c a vo phn II, yu cu ring c ca cc OEM khc.

QS-900019983199911QS-9000OEM

Trong lc b tiu chun h thng qun l cht lng ISO 9000 phin bn nm 2000 c p dng rng ri, th QS 9000 vn cha c nh sa i phin bn. 3 nh sn xut xe t ln ca M chnh thc tuyn b : QS 9000 s ht hiu lc vo ngy 14 thng 12 nm 2006 v s c thay th bng ISO/TS 169492002.

ISO 90002000QS 9000QS 9000QS 900020061214ISO/TS 169492002Note : OEM = Original Equipment Manufacturer Nh sn xut thit b gc

II. VDA 6.1Nhm thng nht cc tiu chun s dng cho ngnh cng nghip xe t ca c, Hi Lin Hip Cng Nghip Xe t ca c (VDAVERBAND DER AUTOMOBIL INDUSTRIE) nu ra cc yu cu VDA vo nm 1970.

(VDAVERBAND DER AUTOMOBIL INDUSTRIE)1970VDA

T chc tiu chun quc t (ISO) ban hnh h thng qun l cht lng ISO 9000 nm 1987

1987ISOISO9000

Nm 1990 (sm hn 4 nm so vi QS-9000:1994), t chc VDA son tho VDA 6.1 da theo tiu chun DIN EN ISO9004, y l mt bng cu hi dng nh gi h thng bo m cht lng. Phin bn u tin ca VDA 6.1 c ban hnh nm 1991.

1990QS-9000 1994VDADIN EN ISO9004VDA 6.11991VDA 6.1

Do nh hng ca h thng qun l cht lng ISO 9000, h thng cht lng QS-9000, EAQF 94(Php) v AVSQ 95 (), n nay phin bn th 4 ca VDA 6.1 c ban hnh (ngy 1 thng 1 nm 1999) v bt buc phi p dng t ngy 1 thng 4 nm 1999.

ISO9000QS-9000EAQF94AVSQ95VDAVDA 6.1199911199941

Cng nh QS-9000, VDA6.1 vn khng c nh thay i phin bn sau khi ISO/TS 169492002 c chnh thc ban hnh.

ISO/TS 169492002VDA6.1QS 9000

Hai h thng khc l EAQF 94(Php) v AVSQ 95 () dnh cho xe t ca Chu u cng ht hiu lc vo ngy 15 thng 12 nm 2003

AVSQ()EAQF()2003-12-15III. ISO/TS 16949 (technical specification)Cc nh cung ng ngnh sn xut xe t d ly c chng ch QS-9000 hoc VD6.1, nhng chng ch ca h li khng c s cng nhn ca tt c cc nc trn th gii. Hin nay, 3 nh sn xut xe t ln ca M v cc nh cung ng OEM ca c, Php v ch t c tha thun v iu khon 4.17 l nh gi ni b, v tiu khon 4.6.2.1 trong iu khon 4.6 ca QS-9000 l Khai thc nh thu ph. Hn na QS-9000 v VDA6.1 u khng phi do T chc tiu chun quc t (ISO) ban hnh. Nhm gim bt s lng ph ngun lc ca cc nh cung ng cho ngnh xe t, v to thun li cho vic thc hin sch lc thu mua vt t ton cu ca cc nh sn xut xe t, T cng tc quc t c bit ca ngnh xe t IATF cng vi cc v i din ca cc t chc nh hi ng k thut ISO/TC176, Hi bo m cht lng v qun l cht lng cng nh cc phn hi ca chng, trn c s h thng ISO 9001:1994, kt hp vi cc h thng cht lng khc nh QS-9000, VDA6.1, EAQF 94Phpv AVSQ 95, cng son tho v ban hnh qui phm k thut ISO/TS 16949, v yu cu chnh thc p dng vo ngy 1 thng 1 nm 1999

QS-9000VDA6.1OEMsQS-90004.17(QS-90004.64.6.2.1)QS-9000VDA6.1(ISO)IATFISO/TC176ISO90011994QS-9000VDA6.1EAQF94AVSQ95ISO/TS 16949199911ISO/TS 16949 l mt qui phm k thut ng dng cho vic thu thp thng tin v kinh nghim trong ngnh sn xut xe t, ph hp vi yu cu ca tt c cc h thng cht lng cho ngnh ny ang hin hnh trn ton th gii, v trnh c s nh gi chng nhn trng lpISO/TS 16949ISO/TS16949

Qui phm k thut ISO/TS 16949 c 2/3 s phiu ng ca cc nc thnh vin trong hi ng k thut ISO. Hi ng k thut ISO s xem xt li tiu chun ny 3 nm mt ln nhm nh gi xem c th chuyn i tiu chun ny tr thnh tiu chun quc t hay khng.

ISO/TS 16949ISO2/3ISO

V vy, sau khi ISO 9000:2000 c ban hnh, cng theo qui nh 3 nm xem xt li mt ln, mt phin bn mi nht ca qui phm k thut ISO/TS 16949 c chnh thc cng b vo thng 3 nm 2002, v phin bn c ISO/TS 169491999 ht hiu lc vo ngy 14 thng 12 nm 2003. IATF cng b phng php chuyn i thnh ISO/TS 16949:2002 trong thi k chuyn tip i vi cc doanh nghip c cp chng ch ISO/TS 16949:1999. IATF yu cu cc doanh nghip c chng ch ISO/TS 16949:1999 phi c chng nhn ph hp ISO/TS 16949:2002 trc khi chng ch c ht hiu lc, nhng hn cht l ngy 15 thng 12 nm 2004. n thng 11/2008, ISO 9001thay i phin bn ln th 4, n nm 2009, ISO/TS 16949:2002 cng i theo, tr thnh ISO/TS 16949:2009ISO 9000:2000ISO/TS 1694920023ISO/TS 16949199920031214IATFISO/TS 16949:2002ISO/TS 16949:1999IATF99(Renews)ISO/TS 16949:200220041215 200811, ISO 9001, 2008, 2009, ISO/TS 16949, 2009Trong qui phm k thut ISO/TS 16949, cc ni dung iu khon nm trong hnh ch nht thuc bn quyn ca ISO, l nguyn vn ca iu khon 0 ~ 8 trch t ISO 90012008, bn ngoi hnh ch nht l cc yu cu dnh ring cho ngnh ngh.

ISO/TS 16949ISOISO 900120080~8

Hi ng k thut ISO a ra mt phng n chng nhn (chun mc chp nhn i vi ISO/TS169492002) thng nht cho ton th gii, ng thi yu cu cc khch hng v thnh vin ca T cng tc c bit cho ngnh xe t quc t (IATF) phi thc hin theo phng n ny. Ngoi qui phm k thut ISO/TS16949, cc yu cu ring c ca khch hng nu c s c a vo tiu chun nh gi chng nhn, nhm dnh c s cng nhn ca khch hng i vi vic nh gi chng nhn qui phm k thut ISO/TS16949.

IATFISO/TS16949ISOISO/TS169492002ISO/TS16949ISO/TS16949