Jacquelyn ReedHome Address: 441 Steffens Road RD6 Rangiora 7476

Cell Phone: 0277822951Email: jacquii.reed@gmail.com

Personal Profile

I am a graduate of the University of Canterbury with a double major in Accounting, and Operations and Supply Chain Management. I have a very mature outlook, get on well with people of all ages and pride myself on my friendly and outgoing personality. I am a very conscientious person that is committed to lifelong learning and always strive for the best. My current job at Inland Revenue and previous job at The Warehouse has helped me gain professional experience in the working world and progress valuable skill sets such as teamwork and communication. I am looking for a position that will allow me to utilise these skills to their full potential, whilst allowing me to learn new and develop current ones further.

Key Skills

Leadership

- Class Representative for MSCI371 has allowed me to be responsible for the communication between the lecturer and the class.

- Becoming House Caption for Lydiard House at High School in 2012 gave me the chance to make critical decisions regarding assemblies, prizegivings and other house events.

- Coaching tennis has given me valuable teaching and leadership skills gained through instructing others from a wide age group.

Teamwork

- Working with other people to complete group assignments and presentations at University has helped me to develop great teamwork skills

- Playing tennis competitively and netball socially has helped me understand the importance of giving your best at all times and the significance of working together.

- Being a part of the Lydiard House Executive at Rangiora High School in 2012 has given me the experience of working with people for an extended amount of time where we gained a deeper understanding of each other’s strengths in order to optimise them.

Communication

- Through presentations and essay writing assignments in University courses I have developed clear and effective oral and written communication skills.

- Being Lydiard House Captain has formulated beneficial listening and oral communication skills by speaking at assemblies and working alongside students and teachers.

Decision Making Skills

- Working at The Warehouse allows me to help customers with their questions and problems and make decisions that best suit their needs.

- I achieved an A on a Strategic Operations Management assignment that gave me the opportunity to make decisions regarding a simulated business in order to improve its financial

position. Decisions such as the businesses contracts and inventory levels let me to experience what it is like to operate a business.

Education and Qualifications

2013 – 2015 University of Canterbury Bachelor of CommerceDouble major in Accounting, and Operations and Supply Chain Management,

2008 – 2012 Rangiora High School Merit in NCEA Level 3Accounting, Mathematics with Calculus, Chemistry, Music and Media Studies

Excellence in NCEA Level 2Accounting, Advanced Mathematics, Chemistry, Physics, Music and Media Studies

Excellence in NCEA Level 1Accounting, Mathematics, Science, English Level 2, Music, Economics

2012 Tennis Community Coach Certificate

Achievements

2015 Class Representative for MSCI371 Logistics and Supply Chain Management2012 House Captain for Lydiard House at Rangiora High School Trinity College Grade 8 awarded with Merit for Flute

Cup for Best Woodwind PlayerColours in MusicCertificate of High Level of Performance for Music

2011, 2012 Peer Support Leader for Year 9’s at Rangiora High School 2011 Trinity College Grade 7 awarded with Distinction for Flute

Cup for Most Promising MusicianCertificate of High Level of Performance for Music

Employment History

November 2015 – Present Customer Service Specialist at Inland Revenue, Christchurch

- Work closely with customers to resolve a range of compliance issues or enquiries, and maintain the integrity of customer information.

- Consistently deliver high quality customer experience that meets the customer’s needs and expectations.

November 2013 – October 2015 Supervisor/Checkout Operator at The Warehouse Ltd, Belfast

- Provide service to customers in both customer service and checkout operator roles.

- Maintain high level of work effort while being friendly, enthusiastic and motivated.

- August 2014 started training as a Supervisor which involves answering customer questions such as stock location and levels and looking after the checkout operators and area.

October 2011 – February 2014 Tennis Coach, Fernside Tennis Club

- Provided valuable coaching to children aged 5-16 during each summer.

- Worked alongside other coaches developing appropriate programmes for each different group every week to keep players interested and progressing.

2011 – 2013 Casual Agriculture Worker, GR and MA Reed

- Involved tractor work and animal care such as raking hay and transferring animals around the family farm.

Interests

- Tennis – No.1 woman in a Fernside Senior A team.

- Flute – Flute player in the Christchurch Garden City Orchestra and previously the North Canterbury Academy of Music Orchestra. I also play for my own benefit and have completed Trinity College Grade Exams.

- Social Netball

- Volunteer Steward at Oxford A&P Show

- Bus Monitor at Rangiora High School

- Keeping physically fit

Referees

Coryn Tusani

Service SupervisorThe Warehouse Ltd,Northwood Supa Centre Main North Road, Belfast 8083Cell: 0273099970Email: mr_tusani@yahoo.co.nz

Alastair Drayton

Principal of College House100 Waimairi RdUpper RiccartonCell: 021826446Email: draytonfamily@gmail.com