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營運服務行動化(MMS)
Jen-Cheng Huang/Presales/Sybase, An SAP Company
July 19, 2012
© 2012 SAP AG. All rights reserved. 2
Agenda
行動化市場趨勢
SAP行動方案概觀
SAP行動方案架構
－Mobile Platform
－Mobile Applications
－Mobile Services
選擇SAP行動解決方案！
行動化市場趨勢
© 2012 SAP AG. All rights reserved. 4
of enterprises support personally-
owned (individually liable) mobile
devices”***
of all workers will
be mobile by 2012****
of information workers have the IT
department install corporate-
sanctioned mobile applications on
their smartphone”* * Source: “Understanding Information Worker Smartphone Usage,” Forrester Research, Inc., November, 2009.
** “Technology Populism Fuels Mobile Collaboration,” Forrester Research, Inc., July, 2009.
*** Forrester Research, Inc., October, 2010
**** IDC 2008
of the global workforce will be
mobile information workers by
2012*
“More than
The world is going mobile …
“More than
© 2012 SAP AG. All rights reserved. 5
行動化發展趨勢
行動化作業平台快速演進
Tablets and smart phones
are becoming primary
computing tools
468 million smart phones
and 70 million tablets
expected to sell in 2011
BYOD
(Bring Your Own
Device)
Rapid adoption of
personally-owned devices
in the enterprise
More than 56% of
Enterprises support
personally-owned
(individually liable)
mobile devices**
行動即服務(MaaS)
Mobility as a managed service to
address complexity
Consumer and enterprise
Applications
Popularity of self-service portals
Apple App Store reaches
15 billion application downloads***
SAP unveiled 200 Enterprise Apps
planning 1000 by End 2012
* Gartner, Gartner 2011
** Forrester Research, Oct 2010
*** Apple July 2011
© 2012 SAP AG. All rights reserved. 6
IT Demands
企業行動化策略
逐步支援不同的使用者需求
支援及管理多元的行動裝置
穩定而具彈性的基礎架構
連接企業後端系統
成本效益
行動極大化
Business Demands
滿意的使用者經驗
BYOD
員工生產力
品牌忠誠度
增加業績
快速time-to-market
Enterprise app store
商業分析
CIO caught in the middle
SAP行動方案概觀
© 2012 SAP AG. All rights reserved. 8
SAP – Leader in MDM & MEAP M
DM
M
ark
et
ME
AP
M
ark
et
Mobile Apps Market Enterprise apps market is projected @ 23% CAGR will be ~$8B by 2015
© 2012 SAP AG. All rights reserved. 10
SAP全球夥伴體系
Mobile OS &
Devices
System Integrators
& ISVs
Mobile
Development Tools
Managed Mobility
SAP行動方案架構
© 2012 SAP AG. All rights reserved. 12
SAP提供End-To-End解決方案加速行動化
Mobile Platform
Mobile Applications
Mobile Services
SAP行動方案架構
Mobile Platform
© 2012 SAP AG. All rights reserved. 14
Sybase Unwired Platform (SUP) Mobile Platform
Mobile Applications
Mobile Services
Sybase Unwired Platform
Create
Connect Heterogeneous
data sources
Consume Heterogeneous mobile devices
Databases
Web Services
Software Applications
Control Device and server management and
security
SCC/Afaria
BlackBerry
iPhone
iPad
Android
Windows Mobile
Mobile
Business
Objects
Hybrid Web
Container App
Native
API Code
Eclipse
© 2012 SAP AG. All rights reserved. 15
Afaria: Our simple yet comprehensive & scalable solution
行動裝置安全管理 App配置、布署與管理 使用量分析
資料分隔
Help Desk 行動裝置組態控管 App自動設定與授權管
制
資產管理 Afaria
SAP行動方案架構
Mobile Applications
© 2012 SAP AG. All rights reserved. 17
SAP行動應用發展方針
Today Planned Future
SAP-Built
20+ apps 1H 2012
many more 2H 2012
Partner-Built
100+ apps
certified 2012
Dozens of Apps
~40% SAP Apps
Hundreds of Apps
~30% SAP Apps Thousands of Apps
~20% SAP Apps
People
Productivity Industry Enhanced Analytics
and Dashboards
Process
Lines of Business
Analytics
Consumer
People
Productivity
Process
Analytics
Consumer
Industries
User Experience
Improvements
Lines of
Business
Mobile Platform
Mobile Applications
Mobile Services
© 2012 SAP AG. All rights reserved. 18
SAP Mobile Apps portfolio
Line of Business Apps
Finance SAP GRC Access Approver
SAP GRC Policy Survey
SAP Payment Approvals
SAP Travel Receipt Capture
SAP Travel Expense Approval
SAP Travel Expense Report
Human Resources SAP Employee Lookup
SAP Leave Request
SAP Timesheet
SAP HR Approvals
SAP Interview Assistant
SAP Manager Insight
SAP Learning Assistant
Manufacturing SAP EAM Work Order
SAP ERP Quality Issue
SAP EHS Safety Issue
Procurement SAP Cart Approval
Sales SAP CRM Sales
SAP Sales Order Notification
SAP Material Availability
SAP Customer and Contacts
SAP Customer Financial Fact Sheet
SAP ERP Order Status
SAP Customer Briefing
Service SAP Field Service
Supply Chain SAP Transport Notification and Status
SAP Transport Tendering
For up-to-date list, visit: store.sap.com/mobile
Industry Apps/Services
Consumer Products SAP Retail Execution
Healthcare SAP Electronic Medical Record
Insurance SAP Policyholder Lookup
Public Sector SAP Citizen Connect
Analytics Apps
SAP BusinessObjects Mobile BI
SAP BusinessObjects Explorer Mobile
SAP Strategy Management
Execs
Knowledge
Workers
Task Workers
Consumers
SAP行動方案架構
Mobile Services
© 2012 SAP AG. All rights reserved. 20
Mobility as a service (MaaS) MMS(Managed Mobility Services)
Procurement
Activation
Configuration and software
provisioning
Remote lock and wipe
Device locating
Device inventory
Usage accounting and auditing
Service and billing optimization
Cost allocation
Payment
Usage and cost forecasting
Application development and
customization
Application provisioning
Application updates
Data migration
On-device password
Device and user authentication
Email access control
Network access management
Remote lock and wipe
Self-service support
Help desk support
Automated electronic file distribution
Process and policy enforcement
Troubleshooting
Application monitoring
Managing and monitoring
software license use
Compliance tracking
Device monitoring
Network monitoring
Mobile Platform
Mobile Applications
Mobile Services
Device management
Application development
and provisioning Security management
Performance monitoring Operational support Expense management
© 2012 SAP AG. All rights reserved. 21
Verizon Mobility Solution Benefits
Lower TCO • Verizon allows
enterprises to simplify and accelerate the creation of business process mobilization while outsourcing platform management lowering capital requirements
Faster Time to Market
• Empower rapid development of innovative applications to task and knowledge workers
Integrate • Mobilize your entire
enterprise: applications, business processes, device management /provisioning, all within a single integrated, cloud based infrastructure
Stay Current • Provide steady
updates from enterprise information resources directly to the end-user device, with no effort required from the user
選擇SAP行動解決方案！
© 2012 SAP AG. All rights reserved. 23
Why SAP for Enterprise Mobility?
Consumer grade usability
A robust platform for mobile apps
Packaged apps that are customizable
Industry relevance
Development tools
SAP Store for mobile apps
Implementation services
Hosted services
Partner ecosystem
© 2012 SAP AG. All rights reserved. 24
SAP完整的解決方案
Industry/LoB
Expertise Rapid Deployment
Strategy End to End Mobile
Solution
Plan and Execute
End to End Mobile
Security
Thank you
Contact information:
Jencheng Huang
System Consultant
Sybase, An SAP Company
Jen-cheng [email protected]
