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7
2002 IPO
• 1997 Founded
• 2000 Offered to
Blockbuster ($50M)
• 2000 Personalized Movie
Recommendations
2007 Data-Driven
Transformation
• 2007 Streaming
• 2008 Data cloud migration
• 2009 Netflix Challenge
• 2010 Standalone Streaming
• 2013 Original Content
2011 QwiksterUser base growth
MA
NU
AL
AU
TO
MA
TE
D
Advice, make relevant,
share knowledge
Simplify experience, eliminate
decisions, augment
interactions
Process automation,
operations optimization
Insights,
decision-support
USAGE
USERSEXTERNAL USEINTERNAL USE
THE USES OF DATA
Improve existing
business
Create new
business
Internal
Efficiencies
9
Enabling for Data
Advance infrastructure & technologies
Building the
Culture
Become a data-driven organization
Develop skills & talent
Building the
Business
Leverage data for products and
customer experience
BUILDING AROUND DATA
10
Data is not only about:
Better models
Better reporting & dashboards
Better campaigns
TRANSFORMING THE BUSINESS
Alba Navarro28 years, self employed.
Works in the city center
and likes fashion
What we see
Time & Space
Profiles & Behaviors
15€
78€
22€
12€
33€
11€9€
12€
12€
99€
25€
25€
25€
What we see
Time & Space
Profiles & Behaviors
Patterns
Time
Acco
un
t b
ala
nce
Alba NavarroShe has a money-saving
profile
21
Enabling for Data
Advance infrastructure & technologies
Building the
Culture
Become a data-driven organization
Develop skills & talent
Building the
Business
Leverage data for products and
customer experience
BUILDING AROUND DATA
22
AB Testing
Algorithmic & Product Design
Research (with Data)
Source: Netflix Technology
Blog (techblog.netflix.com)
DIGITAL NATIVES ARE DATA NATIVES
DATA-DRIVEN CULTURE
25
Automatedecisionmaking
Ac on-drivingDashboards
Knowyour
ques onsDataScience
cultureDemocra ze
Data
“I like the scientific spirit—the holding
off, the being sure but not too sure, the
willingness to surrender ideas when the
evidence is against them”