>kWlh tu lqfo/kk dsUnz>kWlh tu lqfo/kk dsUnzftyk&>k¡lh ¼m0iz0½ftyk&>k¡lh ¼m0iz0½

& ,d izHkkoh & ,d izHkkoh leL;kleL;k fu;kstu O;oLFkk fu;kstu O;oLFkk

>kWlh tu lqfo/kk dsUnz dk >kWlh tu lqfo/kk dsUnz dk mn~ns';mn~ns';

tu lkekU; ,oa “kklu ds chp tu lkekU; ,oa “kklu ds chp dh nwjh dks feVkrs gq, ljy dh nwjh dks feVkrs gq, ljy rjhds ls] dq”kyrk iwoZd] Rofjr rjhds ls] dq”kyrk iwoZd] Rofjr xfr ls] izHkkoh <ax ls] xfr ls] izHkkoh <ax ls] xq.koRrk ds lkFk tu leL;kvksa xq.koRrk ds lkFk tu leL;kvksa dk fujkdj.k fu%”kqYd :i ls djus dk fujkdj.k fu%”kqYd :i ls djus gsrq lnSo gsrq lnSo (24 x 7)(24 x 7) rRij rRij

>kWlh tu lqfo/kk dsUnz ds eq[; >kWlh tu lqfo/kk dsUnz ds eq[; dk;Zdk;Z

yfEcr leL;kvksa dk fujkdj.k&yfEcr leL;kvksa dk fujkdj.k& tuin dk izR;sdtuin dk izR;sd O;fDr ftldh leL;k dk fuLrkj.k lEcfU/kr O;fDr ftldh leL;k dk fuLrkj.k lEcfU/kr

foHkkx@fupysfoHkkx@fupys Lrj ls u gks ik;k gks] viuh leL;k lh/ks Lrj ls u gks ik;k gks] viuh leL;k lh/ks fu;a=.k d{k esa ntZ djk ldrk gSA fu;a=.k d{k esa ntZ djk ldrk gSA

iz'kklfud dk;Zdq'kyrk esa lg;ksxh& iz'kklfud dk;Zdq'kyrk esa lg;ksxh& leL;kvksa ds Rofjr fuLrkj.k gsrq foHkkxh; vf/kdkfj;ksa leL;kvksa ds Rofjr fuLrkj.k gsrq foHkkxh; vf/kdkfj;ksa

ls lh/ks lEidZ dj turk dh leL;kvksa dk fujkdj.k djkukAls lh/ks lEidZ dj turk dh leL;kvksa dk fujkdj.k djkukA turk dh ewyHkwr vko';drkvksa ds lqpk: lapkyu turk dh ewyHkwr vko';drkvksa ds lqpk: lapkyu

esa lg;ksx&esa lg;ksx& jk'ku] ikuh] fctyh vkfn tSlh ewyHkwr lqfo/kkvksa jk'ku] ikuh] fctyh vkfn tSlh ewyHkwr lqfo/kkvksa lEcU/kh lEcU/kh

leL;kvksa dk izHkkoh fuLrkj.k dj xq.kkRed lg;ksxAleL;kvksa dk izHkkoh fuLrkj.k dj xq.kkRed lg;ksxA

>kWlh tu lqfo/kk dsUnz ds eq[; >kWlh tu lqfo/kk dsUnz ds eq[; dk;Zdk;Z VsyhQksu ds ek/;e ls ¼ok;l fjliksal flLVe }kjk ½ iw.kZ :i ls VsyhQksu ds ek/;e ls ¼ok;l fjliksal flLVe }kjk ½ iw.kZ :i ls

dEI;wVjhd`r dj leL;kvksasa dks izkIr djuk ,oa mudk vuqJo.k dEI;wVjhd`r dj leL;kvksasa dks izkIr djuk ,oa mudk vuqJo.k djukA djukA

yfEcr gksus dh n'kk esa le;c) rjhds ls lEcfU/kr foHkkx@ yfEcr gksus dh n'kk esa le;c) rjhds ls lEcfU/kr foHkkx@ vf/kdkjh dks vuqLekjdksa dks HkstukAvf/kdkjh dks vuqLekjdksa dks HkstukA

leL;kvksasa dh leh{kk ds nkSjku mudk dEI;wVjhd`r fooj.k leL;kvksasa dh leh{kk ds nkSjku mudk dEI;wVjhd`r fooj.k miyC/k djkukAmiyC/k djkukA

leL;k ntZ djkus okys dks mldh leL;k ds uEcj ds vuqlkj fuLrkj.k leL;k ntZ djkus okys dks mldh leL;k ds uEcj ds vuqlkj fuLrkj.k dh fLFkfr dh tkudkjh VsyhQksu@csclkbV dh fLFkfr dh tkudkjh VsyhQksu@csclkbV http://http://jhansi.nic.injhansi.nic.in ds ek/;e ds ek/;e ls miyC/k djkukAls miyC/k djkukA

leL;kvksasa ds fujkdj.k gsrq mBk;s x;s iz'kklfud dneksa esa leL;kvksasa ds fujkdj.k gsrq mBk;s x;s iz'kklfud dneksa esa lq/kkj ,oa lsok izkfo/kkuksa ds mn~ns';ksa dk csgrj mi;ksx lq/kkj ,oa lsok izkfo/kkuksa ds mn~ns';ksa dk csgrj mi;ksx djukAdjukA

izR;sd leL;k dk izHkkoh gy fudkyus dk iw.kZ iz;kl djukA izR;sd leL;k dk izHkkoh gy fudkyus dk iw.kZ iz;kl djukA

leL;k;sa cgqewY;& vkf[kj leL;k;sa cgqewY;& vkf[kj D;ksa \D;ksa \

izR;sd NksVh vFkok cM+h f'kdk;r iz'kklu ds fy;s izR;sd NksVh vFkok cM+h f'kdk;r iz'kklu ds fy;s cgqewY; gSAcgqewY; gSA

izR;sd izR;sd leL;kleL;k dks mldh Js.kh ds vk/kkj ij fuLrkfjr dks mldh Js.kh ds vk/kkj ij fuLrkfjr dj tuekul dks mldh fLFkfr ls voxr djkukA dj tuekul dks mldh fLFkfr ls voxr djkukA

tulsok lEcU/kh O;oLFkk esa lq/kkj ds fy;s tulsok lEcU/kh O;oLFkk esa lq/kkj ds fy;s leL;kvkssaleL;kvkssa dk mi;ksx fd;k tkukA dk mi;ksx fd;k tkukA

lekt ds izR;sd oxZ ds O;fDr dks le; ls U;k; nsdj lekt ds izR;sd oxZ ds O;fDr dks le; ls U;k; nsdj mudk fo'okl gkfly djukAmudk fo'okl gkfly djukA

leLr ;kstukvksa ,oa dk;ksZ dks ykxw djus leLr ;kstukvksa ,oa dk;ksZ dks ykxw djus lEcU/kh tehuh gdhdr ls lh/ks izkIr gksuk AlEcU/kh tehuh gdhdr ls lh/ks izkIr gksuk A

leL;k;sa leL;k;sa D;ksa c<+ jgh D;ksa c<+ jgh gSa \gSa \

lEidZ dk vHkko vFkok detksj lEidZlEidZ dk vHkko vFkok detksj lEidZ leL;kvksa ds fuLrkj.k gsrq mfpr O;oLFkk leL;kvksa ds fuLrkj.k gsrq mfpr O;oLFkk

dk vHkko dk vHkko fuLrkj.k ls lEcfU/kr fuLrkj.k ls lEcfU/kr

foHkkx@vf/kdkjh@deZpkjhfoHkkx@vf/kdkjh@deZpkjh dk xSj dk xSj ftEesnkjkuk O;ogkjftEesnkjkuk O;ogkj

leL;kvksa ds fuLrkj.k gsrq visf{kr LVkQ leL;kvksa ds fuLrkj.k gsrq visf{kr LVkQ dk u gksuk vFkok fuLrkj.k esa :fp u ysukdk u gksuk vFkok fuLrkj.k esa :fp u ysuk

foÒkx@vf/kdkfj;ks esa vkilh leUo; dh dehfoÒkx@vf/kdkfj;ks esa vkilh leUo; dh deh

leL;kvksa ds vuqJo.k gsrq leL;kvksa ds vuqJo.k gsrq **>kWlh tu lqfo/kk **>kWlh tu lqfo/kk

dsUnz** dh vko';drkdsUnz** dh vko';drk leL;k;sa@f'kdk;rsa ds xq.koRrk ds lkFk Rofjr leL;k;sa@f'kdk;rsa ds xq.koRrk ds lkFk Rofjr

fuLrkj.k gsrq ,d O;ofLFkr ra= dh LFkkiukfuLrkj.k gsrq ,d O;ofLFkr ra= dh LFkkiuk lgh vkpj.k] O;ogkj ,oa nkf;Roksa dk lgh vkpj.k] O;ogkj ,oa nkf;Roksa dk

le;kUrxZr fuoZgu djukle;kUrxZr fuoZgu djuk tuekul dh leL;kvksassa dk fuLrkj.k dj muesa tuekul dh leL;kvksassa dk fuLrkj.k dj muesa

iz'kklu ds izfr LoPN Nfo dk fuekZ.k ,o fo'okl iz'kklu ds izfr LoPN Nfo dk fuekZ.k ,o fo'okl txkukAtxkukA

mPPk vf/kdkfj;ksa dk tulkekU; ls lh/ks mPPk vf/kdkfj;ksa dk tulkekU; ls lh/ks laoknAlaoknA

TRICKLE DOWN THEORYTRICKLE DOWN THEORY

>kWlh tu lqfo/kk dsUnz >kWlh tu lqfo/kk dsUnz dh dh fo'ks"krk;safo'ks"krk;sa

vklkuh ls miyC/k & 24 vklkuh ls miyC/k & 24 X X 77 ikjnf'kZrk & lh/ks laokn ,oa ok;l ikjnf'kZrk & lh/ks laokn ,oa ok;l fjdkfMZxa fjdkfMZxa ljy ,oa vklku & ljy ,oa vklku & dksbZ Òh] dÒh Òh] dgha ls Òh dksbZ Òh] dÒh Òh] dgha ls Òh lEidZ dj ldrs gSAlEidZ dj ldrs gSA

vf/kd`r & yksdok.kh ls tqM+k gSAvf/kd`r & yksdok.kh ls tqM+k gSA lEekutud & vknj @ lEeku ds lkFk O;ogkj lEekutud & vknj @ lEeku ds lkFk O;ogkj AA ftEesnkj & ftEesnkj & izR;{k f'kdk;r@leL;k lh/ks izR;{k f'kdk;r@leL;k lh/ks mPPkkf/kdkfj;ksa rd igqaprh gSa AmPPkkf/kdkfj;ksa rd igqaprh gSa A

lnSo rRij & fu;a=.k d{k dh Rofjr lnSo rRij & fu;a=.k d{k dh Rofjr dk;Zokgh ls leL;k dk dk;Zokgh ls leL;k dk

rRdky laKku ,oa ml ij dk;ZokghArRdky laKku ,oa ml ij dk;ZokghA

>kWlh tu lqfo/kk dsUnz esa >kWlh tu lqfo/kk dsUnz esa miyC/k gkMZos;jmiyC/k gkMZos;j

dEI;wVj& 03 dEI;wVj& 03 ¼ ¼ ,uvkbZlh,uvkbZlh }kjk bUVjusV }kjk bUVjusV ls dusfDVM½ls dusfDVM½

VsyhQksu ykbu ¼dkyj VsyhQksu ykbu ¼dkyj vkbZMh ;qDr½&vkbZMh ;qDr½& 0303

1077 ¼Vksy Qzh ua0½] 1077 ¼Vksy Qzh ua0½] 0510&2371100 ,oa 23711990510&2371100 ,oa 2371199

,uvkbZlh]>kalh,uvkbZlh]>kalh }kjk fodflr lkQ~Vos;j }kjk fodflr lkQ~Vos;j ok;l fjdkfMZax flLVeok;l fjdkfMZax flLVe QSDl e'khuQSDl e'khu & 01& 01 fMthVy QksVksLVsV e'khu& 01fMthVy QksVksLVsV e'khu& 01 Vsyhfotu ¼dsfcy dusD'ku ;qDr½& 01Vsyhfotu ¼dsfcy dusD'ku ;qDr½& 01

leL;k;sa fuEukuqlkj ntZ djk;h leL;k;sa fuEukuqlkj ntZ djk;h

tk ldrh gStk ldrh gS...... VsyhQksu }kjk ¼Vksy Qzh ua0 VsyhQksu }kjk ¼Vksy Qzh ua0

1077½ ,oa 0510&2371100] 23711991077½ ,oa 0510&2371100] 2371199 QSDl }kjk & 0510& 2371100] QSDl }kjk & 0510& 2371100]

23711992371199 nSfud lekpkj i=nSfud lekpkj i= Vhoh U;wt pSuyVhoh U;wt pSuy

24 24 X X 77 miyC/k miyC/k

>kWlh tu lqfo/kk dsUnz esa >kWlh tu lqfo/kk dsUnz esa rSukr vf/kdkjh@LVkQrSukr vf/kdkjh@LVkQ

rhu ikfy;ksa esa dk;Zjr rhu ikfy;ksa esa dk;Zjr vf/kdkjh@deZpkjhvf/kdkjh@deZpkjh

izR;sd ikyh esa ¼ fnu esa 8 ?kaVs dh izR;sd ikyh esa ¼ fnu esa 8 ?kaVs dh 3 ikyh ½3 ikyh ½

ftyk Lrjh; vf/kdkjh &ftyk Lrjh; vf/kdkjh & 0101

fyfidfyfid && 0202

dEI;wVj vkijssVjdEI;wVj vkijssVj && 0101

prqFkZ Js.khprqFkZ Js.kh && 0101

leL;k ntZ djus dh izfdz;kleL;k ntZ djus dh izfdz;k

Qksu }kjk izkIr leL;k@f'kdk;r dks ok;l Qksu }kjk izkIr leL;k@f'kdk;r dks ok;l fjdkfMZax flLVe }kjk fjdkMZ fd;k tkrk gSAfjdkfMZax flLVe }kjk fjdkMZ fd;k tkrk gSA

leL;k;sa@f'kdk;rsa] jftLVj esa izfrfnu ds leL;k;sa@f'kdk;rsa] jftLVj esa izfrfnu ds fglkc ls Hkh ntZ dh tkrh gSaAfglkc ls Hkh ntZ dh tkrh gSaA

leL;kvksa@f'kdk;rksa dk ekuhVfjax leL;kvksa@f'kdk;rksa dk ekuhVfjax lkQ~Vos;j }kjk fd;k tkrk gSAlkQ~Vos;j }kjk fd;k tkrk gSA

leL;kvksas dk oxhZdj.kleL;kvksas dk oxhZdj.k

““A”- A”- vfr egRoiw.kZvfr egRoiw.kZ

¼24 ?k.Vs ds vanj fuLrkj.k½¼24 ?k.Vs ds vanj fuLrkj.k½ ““B”- B”- egRoiw.kZegRoiw.kZ

¼72 ?k.Vs ds vanj fuLrkj.k½¼72 ?k.Vs ds vanj fuLrkj.k½ ““C”- C”- lkekU;lkekU;

¼7 fnu ds vanj fuLrkj.k½¼7 fnu ds vanj fuLrkj.k½

izHkkoh vuqJo.k ekin.MizHkkoh vuqJo.k ekin.M...... leL;kvksas dh v|kof/kd fLFkfr dh csclkbV ij miyC/krkleL;kvksas dh v|kof/kd fLFkfr dh csclkbV ij miyC/krk ftykf/kdkjh dks izfrfnu izxfr vk[;k A ftykf/kdkjh dks izfrfnu izxfr vk[;k A ftykf/kdkjh }kjk lkIrkfgd leh{kk ftykf/kdkjh }kjk lkIrkfgd leh{kk yfEcr leL;kvksa ds lanHkZ esa lEcfU/kr foHkkx ds yfEcr leL;kvksa ds lanHkZ esa lEcfU/kr foHkkx ds

vf/kdkjh ls VsyhQksu }kjk vuqLej.k djkrs gq;s leL;k dk vf/kdkjh ls VsyhQksu }kjk vuqLej.k djkrs gq;s leL;k dk fuLrkj.k djkukAfuLrkj.k djkukA

,l- ,e- ,l- }kjk vfuLrkfjr f'kdk;rksa@leL;kvksa ls ,l- ,e- ,l- }kjk vfuLrkfjr f'kdk;rksa@leL;kvksa ls vf/kdkfj;ksa dks voxr djkukAvf/kdkfj;ksa dks voxr djkukA

lkQ~Vos;j ds ek/;e ls lkQ~Vos;j ds ek/;e ls leL;kvksas ds lEcU/k esa leL;kvksas ds lEcU/k esa fjiksVZ fjiksVZ vf/kdkjhokj fuLrkj.k gsrq Hksth xbZ leL;kvksa vf/kdkjhokj fuLrkj.k gsrq Hksth xbZ leL;kvksa

dk fooj.kdk fooj.k vf/kdkjhokj vf/kdkjhokj fuLrkfjr@yfEcrfuLrkfjr@yfEcr leL;kvksas dk fooj.k leL;kvksas dk fooj.k Js.khokj Js.khokj (A,B,C) (A,B,C) leL;kvksas dh fLFkfrleL;kvksas dh fLFkfr xq.koRrk tkap gsrq jS.Me :i ls fdUgha 20 xq.koRrk tkap gsrq jS.Me :i ls fdUgha 20

fuLrkfjr leL;kvksa dk fooj.k ,oa leL;k ls voxr fuLrkfjr leL;kvksa dk fooj.k ,oa leL;k ls voxr djkus okys O;fDr ls okrkZ dh fjdkfMZxadjkus okys O;fDr ls okrkZ dh fjdkfMZxa

fdlh leL;k dh fLFkfr dk fooj.kfdlh leL;k dh fLFkfr dk fooj.k izfrfnu cso lkbZV ij izxfr vk[;k viyksM djuk izfrfnu cso lkbZV ij izxfr vk[;k viyksM djuk

rFkk vuqJo.k rFkk vuqJo.k

Grievances can be lodged 24X7 through Landline/Mobile/FAX 1077(Toll Free)& 2371100, 2371199

Jhansi Jan Suvidha Kendra (JJSK) Data Flow Diagram

Grievances are recorded automatically in Computer System as an individual audio file with date, telephone no.

Grievances are entered manually in Register

Grievances are categorised (A/B/C) & entered on S/W developed by NIC,Jhansi and marked to concerned officer according to importance/severity of grievance

Concerned Officers are intimated telephonically by JJSK immediately

Marked grievance details are printed along with scanned signature of District Magistrate (D.M.) and sent by FAX/ special Messenger to the concerned officer immediately

Disposal details are received from concerned officer and feeded on the S/W and entered in the grievance register against the grievance no. recd.

Various Reports are generated through the S/W for monitoring in weekly meeting

Reports are uploaded on website http://jhansi.nic.in/jjsk.htm

Concerned person is intimated telephonically regarding Disposal by concerned HOD/Officer/Staff

Concerned person can obtain the status of disposal by calling JJSK

As soon as the grievance is registered an unique grievance no. is given to aggrieved person

f'kdk;r iaftdk esa ntZ leL;k dk f'kdk;r iaftdk esa ntZ leL;k dk izk:iizk:i

fuLrkj.k gsrq Hksth xbZ fuLrkj.k gsrq Hksth xbZ leL;kvksa dk izk:ileL;kvksa dk izk:i

,uvkbZlh ds lkQ~Vos;j ij f'kdk;r ,uvkbZlh ds lkQ~Vos;j ij f'kdk;r dk ntZ fd;k tkukdk ntZ fd;k tkuk

vf/kdkjhokj leL;kvksas dk vf/kdkjhokj leL;kvksas dk fooj.kfooj.k

vf/kdkjhokj yfEcr vf/kdkjhokj yfEcr leL;kvksa dk fooj.kleL;kvksa dk fooj.k

vf/kdkjhokj fuLrkfjr vf/kdkjhokj fuLrkfjr leL;kvksa dk fooj.kleL;kvksa dk fooj.k

vf/kdkjhokj ,oa Js.khokj vf/kdkjhokj ,oa Js.khokj leL;kvksa dk fooj.kleL;kvksa dk fooj.k

xq.koRrk tkap gsrq jS.Me xq.koRrk tkap gsrq jS.Me :i ls fdUgha 20 fuLrkfjr :i ls fdUgha 20 fuLrkfjr leL;kvksasa dk fooj.kleL;kvksasa dk fooj.k

fuLrkj.k ds mijkUr leL;kvksa dh fuLrkj.k ds mijkUr leL;kvksa dh fLFkfr dks ntZ djukfLFkfr dks ntZ djuk

leL;kvksa dh v|ru fLFkfr dh leL;kvksa dh v|ru fLFkfr dh izkfIrizkfIr.... >kWlh tu lqfo/kk dsUnz ds >kWlh tu lqfo/kk dsUnz ds

VsyhQksu ua0 ij VsyhQksu ua0 ij bUVjusV ij csclkbV ds ek/;e lsbUVjusV ij csclkbV ds ek/;e ls

http://http://www.jhansi.nic.in/jjsk.htmwww.jhansi.nic.in/jjsk.htm

SMS SMS ds ek/;e ls iathd`r leL;k ds ds ek/;e ls iathd`r leL;k ds laca/k esa laca/k esa lacaf/krlacaf/kr

vf/kdkfj;ksa dks lwfpr djkukvf/kdkfj;ksa dks lwfpr djkuk izfrfnu izfrfnu SMS SMS ds ek/;e ls lacaf/kr vf/kdkfj;ksa dks ds ek/;e ls lacaf/kr vf/kdkfj;ksa dks

yfEcr ,oa vo”ks’k leL;kvksasa ls voxr djkukAyfEcr ,oa vo”ks’k leL;kvksasa ls voxr djkukA izfrfnu izfrfnu SMS SMS ds ek/;e ls ftykf/kdkjh¼ds ek/;e ls ftykf/kdkjh¼DMDM½½, , eq[; eq[;

fodkl vf/kdkjh ¼fodkl vf/kdkjh ¼CDOCDO½½, , vijftykf/kdkjh¼vijftykf/kdkjh¼ADMADM½½, , uxj uxj eftLVªsV¼eftLVªsV¼CMCM½½, , vij uxj eftLVªsV¼vij uxj eftLVªsV¼ACMACM½½,, NIC NIC ds ds vf/kdkfj;ksa rFkk lfpo ftyk lk{kjrk lfefr dks ml fnu vf/kdkfj;ksa rFkk lfpo ftyk lk{kjrk lfefr dks ml fnu rd dh dqy f”kdk;rsa] dqy fuLrkfjr] dqy yfEcr ,oa rd dh dqy f”kdk;rsa] dqy fuLrkfjr] dqy yfEcr ,oa fMQkYVj dh la[;k o izfr”kr lfgr voxr djkukAfMQkYVj dh la[;k o izfr”kr lfgr voxr djkukA

lacaf/kr lacaf/kr O;fDr O;fDr dks fuLrkj.k ds lEcU/k esa dks fuLrkj.k ds lEcU/k esa eksckbZy ls lEidZ u gks ikus dh fLFkfr esa eksckbZy ls lEidZ u gks ikus dh fLFkfr esa SMSSMS ds ds ek/;e ls ek/;e ls JJSK JJSK esa lEidZ djus gsrq lwfpr dj fn;k tkrk esa lEidZ djus gsrq lwfpr dj fn;k tkrk gSAgSA

mijksDr bUVjusV dh fu%”kqYd mijksDr bUVjusV dh fu%”kqYd SMS SMS lsok ds ek/;e lsok ds ek/;e ls izfrfnu lka; 7-00 cts ls 8-00 cts ds e/; Hkstk ls izfrfnu lka; 7-00 cts ls 8-00 cts ds e/; Hkstk tkrk gSAtkrk gSA

SMS SMS lsok dk izHkkoh lsok dk izHkkoh iz;ksxiz;ksx

>kalh tu lqfo/kk dsUnz dks vkSj izHkkoh ,oa >kalh tu lqfo/kk dsUnz dks vkSj izHkkoh ,oa mn~ns'; iw.kZ djus gsrq fuEu ;kstuk;sa izkjEHk dh mn~ns'; iw.kZ djus gsrq fuEu ;kstuk;sa izkjEHk dh x;h gS %&x;h gS %&

SMS SMS lsok dk iz;ksx djrs gq,lsok dk iz;ksx djrs gq,1& lacaf/kr 1& lacaf/kr O;fDrO;fDr dks mldh leL;k la[;k] fnukad] dks mldh leL;k la[;k] fnukad] foHkkx ,oa foHkkx ,oa fuLrkj.k frfFk ls voxr djkukAfuLrkj.k frfFk ls voxr djkukA

2& leL;k ls lacaf/kr vf/kdkjh dks izkIr leL;k ls voxr 2& leL;k ls lacaf/kr vf/kdkjh dks izkIr leL;k ls voxr djkukA¼fnukad]f'kdk;r la[;k] lacaf/kr djkukA¼fnukad]f'kdk;r la[;k] lacaf/kr O;fDrO;fDr

dk eksckbZy dk eksckbZy uEcj@Qksu uacj½uEcj@Qksu uacj½ 3& leL;k ds fUkLrkj.k ds i”pkr lacaf/kr 3& leL;k ds fUkLrkj.k ds i”pkr lacaf/kr O;fDrO;fDr dks dks

fuLrkj.k ls fuLrkj.k ls voxr djkukAvoxr djkukA

Hkfo’; dh Hkfo’; dh dk;Z;kstuk-------dk;Z;kstuk-------

Hkfo’; esa Hkfo’; esa Voice SMS Voice SMS ds ek/;e ls leL;kvksa dh ds ek/;e ls leL;kvksa dh ekfuVfjaxAekfuVfjaxA

leL;k ls voxr djkus okys dks fUkLrkj.k dh fLFkfr o leL;k ls voxr djkus okys dks fUkLrkj.k dh fLFkfr o lkjk”ka lkjk”ka "Pre recorded voice call" "Pre recorded voice call" ds ek/;e ls lwfpr djukds ek/;e ls lwfpr djuk

vf/kdkjh ,oa leL;k ls voxr djkus okys ds e/; vf/kdkjh ,oa leL;k ls voxr djkus okys ds e/; "Voice "Voice call conferencing"call conferencing" djkukA djkukA

iz'kklu izR;sd tu lkekU; dh iz'kklu izR;sd tu lkekU; dh leL;k dk Rofjr xfr ls leL;k dk Rofjr xfr ls xq.koRRkk iw.kZ lek/kku ds xq.koRRkk iw.kZ lek/kku ds fy;s lnSo rRij gSAfy;s lnSo rRij gSA

//kU;oknkU;okn