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LEADERSHIP IS GETTING HARDER
• Value creator
• Game changer
© 2014, Hill, Brandeau, Truelove, Lineback
© 2014, Hill, Brandeau, Truelove, Lineback
IDENTIFYING AND CLOSING GAPS
Where we are now
We should
We could
PERFORMANCE GAP
Source: Adapted from Tushman & O’Rielly
OPPORTUNITY GAP
WHAT WE WANTED TO LEARN
What do exceptional leaders of innovation do?
© 2015, Hill, Brandeau, Truelove, Lineback
© 2015, Hill, Brandeau, Truelove, Lineback
OUR WORLD TOUR
United States
United KingdomGermany
ItalySwitzerland South Korea
India
South Africa
United Arab Emirates
THE LEADERS
© 2015, Hill, Brandeau, Truelove, Lineback
Larry Smarr Amy Schulman Greg Brandeau Bill Coughran Jacqueline Novogratz Luca de Meo
Kit Hinrichs Vineet Nayar Sungjoo Kim Steve Kloeblen Philipp Justus Ed Catmull
© 2015, Hill, Brandeau, Truelove, Lineback
THE INDUSTRIES
• Entertainment• Information Technology• Automotive• Design• Government• Islamic & Investment
Banking
• Internet & E-commerce• Law• Academy• Technology &
Manufacturing• Social Enterprise• Luxury Goods
© 2015, Hill, Brandeau, Truelove, Lineback
© 2015, Hill, Brandeau, Truelove, Lineback
Innovation = Novel + Useful
© 2015, Hill, Brandeau, Truelove, Lineback
INNOVATION LEADER
© 2015, Hill, Brandeau, Truelove, Lineback
SOME MEASURES OF SUCCESS
• Steve Jobs bought Pixar for $10M in 1986
• Disney bought Pixar for $7.4B in 2006 • Pixar films have won more than 25
Academy Awards
Story Art
Layout
Set Dressing
Shading
Editorial
Modeling & Articulation
Rendering
Film
Simulation
Animation
FX
Lighting
© 2015, Hill, Brandeau, Truelove, Lineback
FILMMAKING IS A TEAM SPORT
© 2015, Hill, Brandeau, Truelove, Lineback
FILMMAKING IS A TEAM SPORT
ABLE
© 2015, Hill, Brandeau, Truelove, Lineback
“Never settle for the best.”
© 2015, Hill, Brandeau, Truelove, Lineback
GOOGLE’S PHILOSOPHY
THE BOTTOM LINE
Innovation leaders see their role not as the visionary… …but as the creator of a context in which others are willing and able to innovate.
© 2015, Hill, Brandeau, Truelove, Lineback
WILLING
© 2015, Hill, Brandeau, Truelove, Lineback
Build a community capable of doing the hard work of innovation.
© 2015, Hill, Brandeau, Truelove, Lineback
WILLING
© 2015, Hill, Brandeau, Truelove, Lineback
WILLING: THE PURPOSE
A shared purpose brings the people in a community together and helps them do the hard work of innovation.
© 2015, Hill, Brandeau, Truelove, Lineback
WILLING: THE VALUES
Values of innovative organizations:
© 2015, Hill, Brandeau, Truelove, Lineback
WILLING: THE RULES OF ENGAGEMENT
“How we interact”• Respect• Trust• Influence
© 2015, Hill, Brandeau, Truelove, Lineback
WILLING: THE RULES OF ENGAGEMENT
“How we think”• See the whole • Question everything • Be data-driven
© 2015, Hill, Brandeau, Truelove, Lineback
WILLING
Build a community with shared purpose, values, and rules of engagement.
INNOVATION LEADER
© 2015, Hill, Brandeau, Truelove, Lineback
© 2015, Hill, Brandeau, Truelove, Lineback
YOUNG SPARKS
© 2015, Hill, Brandeau, Truelove, Lineback
IDEAPRENEUR: ANUPAM ANAND
© 2014, Hill, Brandeau, Truelove, Lineback
Anupam’s ideas have been well-received by the customer and are expected to generate a comprehensive business impact of $15 million for the customer in FY13. Moreover, the Universal Installer fetched the customer 758 million unique clicks from across the globe in just one year.
“EMPLOYEES FIRST” FINANCIAL IMPACT
© 2015, Hill, Brandeau, Truelove, Lineback Source: Company document
2013
85194Employees
$4.6BRevenues
Operations In
26 Countries
Annual CSAT Scores
49.4
Attrition At
13.6%Revenue PerEmployee At
51K
2005
Market CAP At
74751 Cr$12B
254%Head Count
Increase
600%Increase
40%Improvement
600%Increase
24090Employees
$764MRevenues
Operations In
15 Countries
Market CAP At
11515 crAttrition At
18.5%
Revenue PerEmployee At
37K
Annual CSAT Scores
27.7
Can your organization innovate time and again?
If not, why not?
© 2015, Hill, Brandeau, Truelove, Lineback
OPPORTUNITY GAP: CAPABILITIES
© 2015, Hill, Brandeau, Truelove, Lineback
OPPORTUNITY GAP: COMMUNITY
The Values:• Bold Ambition• Collaboration• Responsibility• Learning
The Rules of Engagement:• Respect • Trust• Influence• See the whole• Question
everything• Be data-driven
© 2015, Hill, Brandeau, Truelove, Lineback
ARE YOU AN INNOVATION LEADER?
• Do you think your primary job as a leader is to create a context in which your team can innovate?
• Are you comfortable serving as the “stage-setter” as opposed to the visionary leading from the front?
• Do you have the courage and patience required to amplify differences, even when discussion becomes heated and when ambiguity and complexity loom?
© 2015, Hill, Brandeau, Truelove, Lineback
TOP LEADERSHIP QUALITIES
© 2015, Hill, Brandeau, Truelove, Lineback Source: IBM “Capitalizing on Complexity” CEO Study Report
Creativity 60%
Integrity 52%
Global Thinking 35%
Influence 30%
Openness 28%
Humility 12%
Sustainability 26%
Dedication 26%
Fairness 12%
© 2015, Hill, Brandeau, Truelove, Lineback
LEADERSHIP AND BUILDING COMPETITIVE ADVANTAGE
Today Tomorrow
Core Competence Execution Innovation
Key Task Setting direction Shaping context
FocusWhere we are going
Minimizing differences
Who we are
Amplifying differences
Outcome Followers who execute Communities who innovate