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LEADERSHIP IS GETTING HARDER Value creator Game changer © 2014, Hill, Brandeau, Truelove, Lineback

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Page 1: LEADERSHIP IS GETTING HARDER Value creator Game changer © 2014, Hill, Brandeau, Truelove, Lineback
Page 2: LEADERSHIP IS GETTING HARDER Value creator Game changer © 2014, Hill, Brandeau, Truelove, Lineback

LEADERSHIP IS GETTING HARDER

• Value creator

• Game changer

© 2014, Hill, Brandeau, Truelove, Lineback

Page 3: LEADERSHIP IS GETTING HARDER Value creator Game changer © 2014, Hill, Brandeau, Truelove, Lineback

© 2014, Hill, Brandeau, Truelove, Lineback

IDENTIFYING AND CLOSING GAPS

Where we are now

We should

We could

PERFORMANCE GAP

Source: Adapted from Tushman & O’Rielly

OPPORTUNITY GAP

Page 4: LEADERSHIP IS GETTING HARDER Value creator Game changer © 2014, Hill, Brandeau, Truelove, Lineback

WHAT WE WANTED TO LEARN

What do exceptional leaders of innovation do?

© 2015, Hill, Brandeau, Truelove, Lineback

Page 5: LEADERSHIP IS GETTING HARDER Value creator Game changer © 2014, Hill, Brandeau, Truelove, Lineback

© 2015, Hill, Brandeau, Truelove, Lineback

OUR WORLD TOUR

United States

United KingdomGermany

ItalySwitzerland South Korea

India

South Africa

United Arab Emirates

Page 6: LEADERSHIP IS GETTING HARDER Value creator Game changer © 2014, Hill, Brandeau, Truelove, Lineback

THE LEADERS

© 2015, Hill, Brandeau, Truelove, Lineback

Larry Smarr Amy Schulman Greg Brandeau Bill Coughran Jacqueline Novogratz Luca de Meo

Kit Hinrichs Vineet Nayar Sungjoo Kim Steve Kloeblen Philipp Justus Ed Catmull

Page 7: LEADERSHIP IS GETTING HARDER Value creator Game changer © 2014, Hill, Brandeau, Truelove, Lineback

© 2015, Hill, Brandeau, Truelove, Lineback

Page 8: LEADERSHIP IS GETTING HARDER Value creator Game changer © 2014, Hill, Brandeau, Truelove, Lineback

THE INDUSTRIES

• Entertainment• Information Technology• Automotive• Design• Government• Islamic & Investment

Banking

• Internet & E-commerce• Law• Academy• Technology &

Manufacturing• Social Enterprise• Luxury Goods

© 2015, Hill, Brandeau, Truelove, Lineback

Page 9: LEADERSHIP IS GETTING HARDER Value creator Game changer © 2014, Hill, Brandeau, Truelove, Lineback

© 2015, Hill, Brandeau, Truelove, Lineback

Innovation = Novel + Useful

Page 10: LEADERSHIP IS GETTING HARDER Value creator Game changer © 2014, Hill, Brandeau, Truelove, Lineback

© 2015, Hill, Brandeau, Truelove, Lineback

INNOVATION LEADER

Page 11: LEADERSHIP IS GETTING HARDER Value creator Game changer © 2014, Hill, Brandeau, Truelove, Lineback
Page 12: LEADERSHIP IS GETTING HARDER Value creator Game changer © 2014, Hill, Brandeau, Truelove, Lineback

© 2015, Hill, Brandeau, Truelove, Lineback

SOME MEASURES OF SUCCESS

• Steve Jobs bought Pixar for $10M in 1986

• Disney bought Pixar for $7.4B in 2006 • Pixar films have won more than 25

Academy Awards

Page 13: LEADERSHIP IS GETTING HARDER Value creator Game changer © 2014, Hill, Brandeau, Truelove, Lineback

Story Art

Layout

Set Dressing

Shading

Editorial

Modeling & Articulation

Rendering

Film

Simulation

Animation

FX

Lighting

© 2015, Hill, Brandeau, Truelove, Lineback

FILMMAKING IS A TEAM SPORT

Page 14: LEADERSHIP IS GETTING HARDER Value creator Game changer © 2014, Hill, Brandeau, Truelove, Lineback

© 2015, Hill, Brandeau, Truelove, Lineback

FILMMAKING IS A TEAM SPORT

Page 15: LEADERSHIP IS GETTING HARDER Value creator Game changer © 2014, Hill, Brandeau, Truelove, Lineback

ABLE

© 2015, Hill, Brandeau, Truelove, Lineback

Page 16: LEADERSHIP IS GETTING HARDER Value creator Game changer © 2014, Hill, Brandeau, Truelove, Lineback

“Never settle for the best.”

© 2015, Hill, Brandeau, Truelove, Lineback

GOOGLE’S PHILOSOPHY

Page 17: LEADERSHIP IS GETTING HARDER Value creator Game changer © 2014, Hill, Brandeau, Truelove, Lineback

THE BOTTOM LINE

Innovation leaders see their role not as the visionary… …but as the creator of a context in which others are willing and able to innovate.

© 2015, Hill, Brandeau, Truelove, Lineback

Page 18: LEADERSHIP IS GETTING HARDER Value creator Game changer © 2014, Hill, Brandeau, Truelove, Lineback

WILLING

© 2015, Hill, Brandeau, Truelove, Lineback

Build a community capable of doing the hard work of innovation.

Page 19: LEADERSHIP IS GETTING HARDER Value creator Game changer © 2014, Hill, Brandeau, Truelove, Lineback

© 2015, Hill, Brandeau, Truelove, Lineback

WILLING

Page 20: LEADERSHIP IS GETTING HARDER Value creator Game changer © 2014, Hill, Brandeau, Truelove, Lineback

© 2015, Hill, Brandeau, Truelove, Lineback

WILLING: THE PURPOSE

A shared purpose brings the people in a community together and helps them do the hard work of innovation.

Page 21: LEADERSHIP IS GETTING HARDER Value creator Game changer © 2014, Hill, Brandeau, Truelove, Lineback

© 2015, Hill, Brandeau, Truelove, Lineback

WILLING: THE VALUES

Values of innovative organizations:

Page 22: LEADERSHIP IS GETTING HARDER Value creator Game changer © 2014, Hill, Brandeau, Truelove, Lineback

© 2015, Hill, Brandeau, Truelove, Lineback

WILLING: THE RULES OF ENGAGEMENT

“How we interact”• Respect• Trust• Influence

Page 23: LEADERSHIP IS GETTING HARDER Value creator Game changer © 2014, Hill, Brandeau, Truelove, Lineback

© 2015, Hill, Brandeau, Truelove, Lineback

WILLING: THE RULES OF ENGAGEMENT

“How we think”• See the whole • Question everything • Be data-driven

Page 24: LEADERSHIP IS GETTING HARDER Value creator Game changer © 2014, Hill, Brandeau, Truelove, Lineback

© 2015, Hill, Brandeau, Truelove, Lineback

WILLING

Build a community with shared purpose, values, and rules of engagement.

Page 25: LEADERSHIP IS GETTING HARDER Value creator Game changer © 2014, Hill, Brandeau, Truelove, Lineback

INNOVATION LEADER

© 2015, Hill, Brandeau, Truelove, Lineback

Page 26: LEADERSHIP IS GETTING HARDER Value creator Game changer © 2014, Hill, Brandeau, Truelove, Lineback

© 2015, Hill, Brandeau, Truelove, Lineback

YOUNG SPARKS

Page 27: LEADERSHIP IS GETTING HARDER Value creator Game changer © 2014, Hill, Brandeau, Truelove, Lineback

© 2015, Hill, Brandeau, Truelove, Lineback

Page 28: LEADERSHIP IS GETTING HARDER Value creator Game changer © 2014, Hill, Brandeau, Truelove, Lineback

IDEAPRENEUR: ANUPAM ANAND

© 2014, Hill, Brandeau, Truelove, Lineback

Anupam’s ideas have been well-received by the customer and are expected to generate a comprehensive business impact of $15 million for the customer in FY13. Moreover, the Universal Installer fetched the customer 758 million unique clicks from across the globe in just one year.

Page 29: LEADERSHIP IS GETTING HARDER Value creator Game changer © 2014, Hill, Brandeau, Truelove, Lineback

“EMPLOYEES FIRST” FINANCIAL IMPACT

© 2015, Hill, Brandeau, Truelove, Lineback Source: Company document

2013

85194Employees

$4.6BRevenues

Operations In

26 Countries

Annual CSAT Scores

49.4

Attrition At

13.6%Revenue PerEmployee At

51K

2005

Market CAP At

74751 Cr$12B

254%Head Count

Increase

600%Increase

40%Improvement

600%Increase

24090Employees

$764MRevenues

Operations In

15 Countries

Market CAP At

11515 crAttrition At

18.5%

Revenue PerEmployee At

37K

Annual CSAT Scores

27.7

Page 30: LEADERSHIP IS GETTING HARDER Value creator Game changer © 2014, Hill, Brandeau, Truelove, Lineback

Can your organization innovate time and again?

If not, why not?

© 2015, Hill, Brandeau, Truelove, Lineback

Page 31: LEADERSHIP IS GETTING HARDER Value creator Game changer © 2014, Hill, Brandeau, Truelove, Lineback

OPPORTUNITY GAP: CAPABILITIES

© 2015, Hill, Brandeau, Truelove, Lineback

Page 32: LEADERSHIP IS GETTING HARDER Value creator Game changer © 2014, Hill, Brandeau, Truelove, Lineback
Page 33: LEADERSHIP IS GETTING HARDER Value creator Game changer © 2014, Hill, Brandeau, Truelove, Lineback

OPPORTUNITY GAP: COMMUNITY

The Values:• Bold Ambition• Collaboration• Responsibility• Learning

The Rules of Engagement:• Respect • Trust• Influence• See the whole• Question

everything• Be data-driven

© 2015, Hill, Brandeau, Truelove, Lineback

Page 34: LEADERSHIP IS GETTING HARDER Value creator Game changer © 2014, Hill, Brandeau, Truelove, Lineback
Page 35: LEADERSHIP IS GETTING HARDER Value creator Game changer © 2014, Hill, Brandeau, Truelove, Lineback

ARE YOU AN INNOVATION LEADER?

• Do you think your primary job as a leader is to create a context in which your team can innovate?

• Are you comfortable serving as the “stage-setter” as opposed to the visionary leading from the front? 

• Do you have the courage and patience required to amplify differences, even when discussion becomes heated and when ambiguity and complexity loom?

© 2015, Hill, Brandeau, Truelove, Lineback

Page 36: LEADERSHIP IS GETTING HARDER Value creator Game changer © 2014, Hill, Brandeau, Truelove, Lineback
Page 37: LEADERSHIP IS GETTING HARDER Value creator Game changer © 2014, Hill, Brandeau, Truelove, Lineback

TOP LEADERSHIP QUALITIES

© 2015, Hill, Brandeau, Truelove, Lineback Source: IBM “Capitalizing on Complexity” CEO Study Report

Creativity 60%

Integrity 52%

Global Thinking 35%

Influence 30%

Openness 28%

Humility 12%

Sustainability 26%

Dedication 26%

Fairness 12%

Page 38: LEADERSHIP IS GETTING HARDER Value creator Game changer © 2014, Hill, Brandeau, Truelove, Lineback

© 2015, Hill, Brandeau, Truelove, Lineback

LEADERSHIP AND BUILDING COMPETITIVE ADVANTAGE

Today Tomorrow

Core Competence Execution Innovation

Key Task Setting direction Shaping context

FocusWhere we are going

Minimizing differences

Who we are

Amplifying differences

Outcome Followers who execute Communities who innovate