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LİDERLİK MODELİ Şahin Keykan Operasyon Müdürü 2016 DAMLA SU

LİDERLİK MODELİ - kalder.org€¦• ISO 9001 Kalite Yönetim Sistemi ... • FSSC 22000/ISO 22002-1 Gıda Güvenliği Yönetim Sistemi ... TCCC. CCI. TSE-ISO. U. niversal

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  • LDERLK MODEL

    ahin KeykanOperasyon Mdr

    2016

    DAMLA SU

  • ORLU

    SAPANCA

    BURSA

    ANKARA

    MERSN

    ELAZIZMR

    KYCEZ

    HAZAR

    Damla SuSapanca Fabrikas

    22,000 m2 alanda Aralk 2006da kurulmutur. Coca-Cola ecek A..nin ilk ve en yksek kapasiteli su fabrikasdr. Dolum Hatt Says : 5 adet retilen Paketler : 0.33 lt - 0.5 lt - 1 lt - 1.5 lt ve 5 lt pet, 19 lt PC

    damacana , 8 lt 15 lt cam ie Dolum Kapasitesi : 250 Milyon lt

  • LiderlerTanm

    Liderlerimiz; gelecei ekillendiren ve gerekletiren, deerlerimizle rnek olan, gven alayan nder alanlarmzdr.

    Ekip yneten (Mhendis ve zeri pozisyonlar)

    Sre yneten

    Pozisyon alan says

    Mdr (Lider) 3

    Mhendis/ef (Lider) 5

    Yedek para, ambar ve

    hammadde5

    Operatr/teknisyen/formen 40

    Forklift Operatr 12

    Toplam alan says 65

  • Liderler Vizyon, Misyon ve Deerleri Yaatr

    Coca-Cola ecek 2020 Vizyonu hazrlnda rol almak,

    Vizyona erimek ve misyonu gerekletirmek iin yn gstermek,

    Stratejik i planlarnn ve BSC (Balanced Score Card/Dengelenmi Skor Kart) oluturulmas/yaylm

    Deerlerimizi yaatmak (Tutku, Takm almas, Hesap Verilebilirlik, Doruluk)

  • LiderlerDeiim Ynetiminde Esneklik Salar

    Coca-Cola ecek Tedarik Zincirinde i planlar oluturulurken;

    Mteri, alan, Toplum Alg Anketleri, Risk analizleri ( Gvenlii, evre, Gda Gvenlii, Srdrlebilirlii) SWOT (letme Geneli)

    analizlerinin ktlar kullanlmaktadr.

  • Liderler Kendilerini Srekli Gelitirir

    Gzden geirme ve eitim programlar

    360o derece deerlendirme Performans Ynetim Sistemi Deerlendirme Merkezi Performans / Potansiyel Deerlendirme ve ODF (Organizasyonel Geliim Forumu) Tedarik Zinciri Akademisi (Eitim Program) iLead Ynetici Gelitirme Program Manager On Board (Yeni Mdrler iin Geliim Program) Gl Admlar ( Mhendis ve efler iin Eitim Program) Ynetim Atlyesi (Mhendisler iin Eitim Program) e-Learning Eitimleri Mentor-Mentee Programlar Mhendis Geliim Program Formen/Teknisyen Kapasite Gelitirme Eitim ve Geliim Program

  • ISO 9001 Kalite Ynetim Sistemi ISO 14001 evre Ynetim Sistemi OHSAS 18001 Gvenlii Ynetim Sistemi ISO 50001 Enerji Ynetim Sistemi FSSC 22000/ISO 22002-1 Gda Gvenlii Ynetim Sistemi

    CCI 2020 Vizyonu KORE (The Coca- Cola Company Gereklilikleri) Operational Excellence, Lean Six Sgma

    Sre Ynetim Yaklam MEX CCdea

    TPM EFQM Mkemmellik Modeli

    TCC

    CC

    CI

    TSE-

    ISO

    Uni

    vers

    al

    LiderlerKalite Ynetim Sistemleri / Standartlar Kullanr

  • LiderlerSrekli yiletirme Projelerine Katlr

    Yaln Alt Sigma, Operasyonel Mkemmellik kuak sahibi liderler

    Kara Kuak Yeil Kuak Sar Kuak ToplamSapanca Fabrika 1 7 17 25

  • Liderler EFQM Mkemmellik Modelini Kullanr

    Sapanca Fabrika Ynetim Modeli - EFQM Mkemmelik Modeli

  • LiderlerSreleri Tasarlar, Ynetir ve Gzden Geirir

    SrelerSD-1 Kalite Ynetim Sistem SreciSD-2 retim SreciSD-3 Planlama ve Envanter Ynetim SreciSD-4 Tedariki Ynetimi ve Satnalma SreciSD-5 Ambar ve Sevkiyat SreciSD-6 Mteri/Bayi Ynetim SreciSD-7 nsan Kaynaklar Ynetim SreciSD-8 letiim ve birlikleri ile likiler SreciSD-9 Finansal Kaynaklarn Ynetimi Sreci

    YN

    ETM

    S

    REC

    SD-10 Strateji ve Deiim Ynetimi Sreci

    DEST

    EK

    SRE

    LER

    S

    RE

    LER

  • Liderler Sreleri zler

    Sre zleme;

    TREX, SAP, WMS, BW, MC, FIT sistemleri ile sre izleme ve d tetkikler Tedarik Zinciri Plan toplantlar Sre deerlendirme toplantlar

  • LiderlerPayda likilerini Ynetir

    Sosyal sorumluluk projelerine katlm

    Tedarikilerimiz ile kazan-kazan ilikileri

  • Liderler PaydalarlaHesap Verebilir ve Gven Esasl liki Kurar

    Srdrlebilirlik Raporlar, Etik Kod uygulamalar, alan Haklar Denetlemesi (WPR), Fabrika tketici ziyaretleri, Yatrmc raporlar, https://merakettim.coca-colaturkiye.com/ www.cci.com.tr, ISO 14064-1 belgesi, karbon emisyon deklarasyonu

  • LiderlerMkemmellik Deneyimini Paylar

    Kazanm olduumuz bilgi birikimi ve deneyimi ulusal ve uluslararas seviyede paydalarmz ile paylarz;

    Konferans, Seminer, Kyaslama almalar, Fabrika ziyaretleri

  • Liderler Mteri/Tketici likilerini Ynetir

    Bayi eitimleri / ziyaretleri

    Tketici bilgilendirmeleri

    stn Lezzet dl ile tketicilere ve mterilere katk

    Bitki ie ile yeil evreye katk

  • LiderlerTm alanlar Yetkelendirir

    Standart Grevi:Makinenin almasn salamaktr.

    Kalifiye Grevi:Kalite, i gvenlii ve evresel sistemlerin gerekliliklerini uygulamak, takip etmek, gzlemlemek, lmek ve uygulamaktr.

    EFQM Mkemmellik Modelindetakmn bir paras olarak almak, yenilik ve geliim iinde yer almaktr.

    CC Yetkeli Operatr;

  • Liderler alanlar Dinler 7/24 ak kap politikas

    alanlarmz ve liderlerimiz ayn ortamlar (yemekhane, sosyal alanlar vb.)

    paylar

    Fabrikalarda ayn tip i kyafetleri giyerler

    Tedarik Zinciri Direktr ylda en az bir kez tm lokasyonlar ziyaret eder,

    alanlarla odak grup grmeleri yapar

    Genel Mdr alanlarmzla Biz Bize Sohbetler de yllk olarak bir araya gelir

    Sosyal etkinlikler

    alan Memnuniyet Anketi

  • LiderlerYenileim Kltrn Destekler

    Yaln Alt Sigma (OE) projeleri,

    CCdea novasyon Yarmas dlleri

    Fabrikalar Kaizen Yarma dlleri

    Bilim Sanayi ve Teknoloji Bakanl Verimlilik projeleri

  • Liderler alanlar Takdir Eder

    Yurt d seyahati Altn dl datm retim verimi primleri novasyon ve Yaln Alt Sigma yarmas hediyeleri

    Yl alan Says Yurt D GezisiTanyan / Takdir Eden

    Lider2013 8 Prag

    2014 8 St Petersburg

    2015 9 St Petersburg

    Liderler Tarafndan Yurt D Seyahati ile Tannan alanlarmz

    TZ Direktr, Operasy on Mdr, Kalite Gv ence Mdr, retim Mdr

    Sapanca Fabrika toplam alan says: 65

    Apx 1-1Apx 1-1: The Roles and Responsiblities of LeadersLeaderResponsibilitySC DirectorLead and develop the infrastructure of supply by investments; manage the plant, customer service, logistic and CDE processes for supplying the demands on time, with the best quality and the lowest price and in sustainable approach in line with company growth target.Supply Chain Customer Service ManagerLead the change processes according to the company's strategies and decisionsManage the processes in the HQ Supply Chain; Planning, Order Operations, Customer Service, Logistic, CDE and Engineering.Supply Planning ManagerEnsure the proper functioning of the processes under his/her responsibilityOrder Operations ManagerEstablish the coordination with other departments, manage the change processesDemand Planning and Customer Service ManagerRespond the development needs of staffCold Drink Equipment ManagerCreate projects for increasing the yield in the supply chain operationsEngineering ManagerCreate action plans for improving the process performancesLogistics ManagerManage all logistic operations, ensure the 3rd party management, manage the direct distribution operations and improve the systemProcurement ManagerEnsure the purchasing operations are in compliance with the cost, quality and time targetsSupply Planning ExecutiveEnsure the product availability on his/her responsible product category and coordinate the relations between the marketing department and plantsCustomer Service ExecutiveUnderstand and develop the customer group supply chain needs under in his/her responsibilityOperation ManagerAchieve the BP by aplying the developed strategies in the framework of vision and misionLead change management in plant processesCreate a leadership model as a leader example for staffProduction ManagerQuality Assurance ManagerSet and spread targets supporting the politics and strategiesLead the process development operations in plantRespond the development needs of staffDistribute the task in projects that come from the suggestion system and ensure implementationProduction EngineerQuality Aassurance EngineerLead the development projects and project teams, ensure implementation of development activitiesEvaluate employee in his/her responsibility, support the motivation and personal development of employeeCreate and develop the processes according to the systems when neededDepartment Supervisor and ResponsiblesEnsure the continuity of plant operation within the management systems and the targets in his/her responsible departmentCoordinatorLead management activites of management systems (Environmental, Health and Safety, Energy, Food Safety)Supply Planning AnalystProvide coordination & communication between Plant Production Planners and Supply Chain Planning Department to prepare long and short term production plans.Formen/TechnicianFollow up production and quality processses on site, in production lines.Coordinate communication of line employees, lead themApx 1-2Apx 1-2 Samples of OE Projects Lead by SC LeadersLeaderOE Improvement ProjectSC DirectorDecreasing washer temperatures at RGB washersSKU RationalizationOperation ManagerShort Neck for 2.5 L improvement in Line-6Decreasing cost of conveyor lubricant at RGB lineDemand Planning Customer Service ManagerImproving Service Level of MCPurchasing ManagerSupplier Evaluation SystemSupply Planning ManagerEuropalet production feasibility for all linesProduction ManagerIncreasing the Reuse & Recovery Ratio of Secondary WaterDepaletizing optimisation of new RGB bottlesMinimization of forklift movementsQA ManagerEstablising Online monitoring system at HOD line washing machineMinimization of ConsumercomplaintsProduction SupervisorImprovement of air leakages surveysDecreasing Line-4 divider breakdownsQA SupervisorLine-2 (RGB) Line Efficiency ImprovementLine-5 syrup yieldProduction EngineerImproving Line efficiency of Line-3Decreasing energy use ratioQA EngineerStandardization of CIP cycle timeRelocate Oxygen Sensors away from pool wallEnvironmental CoordinatorOil types optimizationWater usage minimizationSupply Planning ResponsibleCentrelization of the planning for POM productsApx 1-3Apx 1-3 Number of OE Belt Having Leaders in Supply ChainBlack BeltGreen BeltYellow BeltTotalAnkara Plant1101223Bursa Plant2131025orlu Plant2102840Elaz Plant153339zmir Plant1151127Kyceiz Plant-5712Mersin Plant1145368Sapanca Plant171725SC HQ526536Grand Total14105176295Tedarik Zinciri Liderleri OE Kara Kuak DalmKara KuakYeil KuakSar KuakToplamAnkara Fabrika1101223Bursa Fabrika2131025orlu Fabrika2102840Elaz Fabrika153339zmir Fabrika1151127Kyceiz Fabrika-5712Mersin Fabrika1145368Sapanca Fabrika171725SC HQ526536Toplam14105176295Apx 1-4Apx 1-4: Sustainability Projects of Leaders with StakeholdersProjectLeaderStakeholderSource Water Vulnerability StudiesKGM, KDOKAYApplication of kg approach in concentrate units KGM, KGMHETAPShort Neck Bottle ProjectM, KGM, MH, KGMHTCCCNew Glass Bottle DesignTMiecam'3, 2, 1 Bala'' ProjectSC Director, OMCCI HQDealer DiagnosticsTM, SCMHM, SOMDealersStakeholder Engagement Day OrganizationOMLocal society and local governmentMedia Day OrganizationOMMedia MemebersCO2 Emission Reduction of Cold Drink EquipmentCDEMUur SoutmaKlimasan SoutmaevikerHFC Free Cooler ProjectSolid Waste Recycling SC DirectorEVKOLiderlerin Paydalarla Gerekletirdii Srdrlebilirlik ProjeleriProjeLiderPaydaSu Kaynaklar Hassasiyeti Projesievre KoordinatrDOKAYMeyve Konsantrelerinde kg YaklamKalite Gvence MdrETAPShort Neck Projesiretim MdrKalite Gvence MdrTCCCYeni Cam ie DizaynTedarik Zinciri Mdriecam'3, 2, 1 Bala'' ProjesiOperasyon Mdr, TZ DirektrCCI HQBayi DiagnosticsTedarik Zinciri MdrBayilerPayda Ball Gnleri OrganizasyonuOperasyon MdrYerel Toplum ve Yerel YnetimlerMedya Gnleri OrganizasyonuOperasyon MdrMedya KurulularSoutucularda CO2 Emisyonu AzaltmSoutucu Ekipman MdrUur SoutmaKlimasan SoutmaevikerHFC ermeyen Soutucu ProjesiKat Atk Geri DnmTZ DirektrEVKOApx 1-5Apx 1-5: Leaders and Partnerships PartnerPartnershipLeaderMEDERMembership in MEDERKnowledge sharing of beverage industrySC DirectorClosure SuppliersTrials of new design closuresShorneck design applicationsM, KGMUniversitiesConsultancy to university students independently and in scope of intern programs about career developmentOM,M,KGMInvolvement in Carreer Day of universities as speakerKGMMinistry of HealthProjects regarding improvement of groundwater extractions in water source regionsOM,KGMTCCC Concentrate Barcode ProjectTM, KGM, KGiecamTCCCPackage Design and Lightweighing ProjectsTM, M, KGMevikerKlimasanUurCold Drink Equipment stocking, refurbishment and maintenanceCDEMDealersCentral management of of distributor inventories (VMI)SCMHM,SOMKey Account CustomerDistribution Network RedesignSCMHM, TPMHMDifferent palelt type service for customersApx 1-6Apx 1-6: The role of Leaders in Social ResponsibilitySubjectAction and RoleLeaderEnvironmental SustainabilityEVKO Foundation MembershipOM, KEVKO Management MembershipYEL EVRE Charteer MembershipWater minimization programs leadershipKGM, K, MTree plantations in local society areas and industry areas.OM, M, KGM,K Waste water tratment plant management in plantsOM, KFood SafetyApplication of FSCC 22000 standarts in all plants and ISO certificationsKGM, GGKReflection of food safety culture in quality approach and valuesSocial AidsSupport primary schools in terms of painting and maintenance in local regionsOM, M, KGSupport to schools' sport acitivities under scope of 3,2,1 Bala projectsVolunteer wives activitiesConsultancyConsultancy to university students independently and in scope of intern programs about career developmentOM,KGM,MHealthSUDER Board MembershipOMBlood donation to Kzlaydari lerLiderlerimiz ve Sosyal SorumlulukKonuAksiyon ve RolLiderevresel SrdrlebilirlikEVKO Vakf yeliiOperasyon Mdr, evre KoordinatrEVKO Vakf Ynetim yeliipYEL EVRE yeliiSu kullanm azaltm projeleriKGM, K, MLokal toplum ve endstri alanlarnda aa dikimiOperasyon Mdr, evre Koordinatr, retim MdrTm fabrikalarda atk su artma tesisi faaliyetleriOperasyon Mdr, evre KoordinatrGda GvenliiTm Fabrikalarda FSCC 22000 standard uygulamalar ve ISO sertifikasyonlarKalite Gvence Mdr, Gda Gvenlii KoordinatrGda Gvenlii kltrn kalite yaklam ve deerlerimize yanstmaSosyal YardmlarLokal okullarda boya, tamirat ilerinde gnlllkOperasyon Mdr,retim Mdr, Kalite Gvence Mdr3,2,1 Bala' projesi kapsamnda okullarda spor aktivitelerine destekVolunteer wives activitiesDanmanlkYaz staj kapsamnda universite rencilerine istihdam ve kariyer danmanlOperasyon Mdr, lgili mhendislerSalkSUDER Ynetim yeliiOperasyon MdrKzlay kan badari lerApx 1-7Apx 1-7: Communication Channels For Employees Access To LeadersDeployment ToolScopeFrequencyAttendeesNew Year OrganizationMotivation, target, recognition1/yearAll People and FamiliesPDGTarget Announcment, perofrmance evaluation1/yearAll PeopleCareer DevelopmentCut-off MeetingsMonthly Performance 1/monthProduction Line EmployeeShift MeetingsGeneral / Technics1/weekLine Supervisor and Shift ResponsiblesTelephoneGenelContinuousAll PeopleWalkie-TalkieGenelContinuousPlant Employees'Biz Bize'' MeetingsGeneral1/yearAll PeopleOpen Door PolicyGeneralContinuousAll PeopleApx 1-8Apx 1-8: Trainings given by LeadersTrainingLeaderNew Comers OrientationsAll leadersKORE and ISO 9001KGMHSensoryKGM, KGMH, KGTHygiene and Quality ApplicationsKGM, KGMH, KGFood SafetyKGM, KGMH, KGOHSAS 18001 and SafetySGKFire DrillSGKEmergency and Evacuation DrillSGKChemical Spill DrillSGK, KMaintenance Excellence TrainingsMH,Safety in Chemical UsageSGK,K, KGMHISO 14001 and Environmental Management SystemKCustomer TrainingsKG, KGM, KGMHGMPKGM, KGMH, KGO, KGProcess ManagementProcess ResponsiblesOE and Lean Six SigmaKGM, KGApx 1-9Apx 1-9 Trainer Leaders and Capability Development Program ParticipanceYear2012201320142015CDP Attendees (people eeach)14685217Trainer LeadersOM, UM, KGM,K, GGYSK,ISGKOM, UM, KGM,K, GGYSK,ISGKOM, UM, KGM,K, GGYSK,ISGKOM, UM, KGM,K, GGYSK,ISGKApx 1-10Apx 1-10 Incentive Trip Recognition by LeadersYearIncentive Attendees (people each)Incentive Trip LocationRecognized by2013129PragSC Director, OM, KGM, UM201469St PetersburgSC Director, OM, KGM, UM2015126St PetersburgSC Director, OM, KGM, UMLiderler Tarafndan Yurt D Seyahati ile Tannan alanlarmzYlalan SaysYurt D GezisiTanyan / Takdir Eden Lider20138PragTZ Direktr, Operasyon Mdr, Kalite Gvence Mdr, retim Mdr20148St Petersburg20159St PetersburgSheet1Examples of Leader Participations in Society Organizations PartnerSubjectLeaderKalDerGood Practice sharing in KalDer Congressium / Empowered OperatorOperation ManagerMiddle East Tehcnical UniverstiySpeaker in University Efficiency Organization / EFQM ModelQuality Assurance ManagerKalderSpeaker in Winco-2015 / Excellence Miilestones of Sapanca PlantQuality Assurance ManagerMinistry of Food, Agricaulture and LivestockFood Safety Audit TrainingQuality Assurance ManagerEFQMBest Prcatice Sharing at EFQM Forum-Developing Organisational capabilitiesQuality Assurance ManagerTCCCBest Practice sharing in Pulpy SummitQuality Assurance ManagerKalDerEFQM journey sharing in Kazananlar KonferansProduction ManagerMinistry of Science, Industry and TechnologySpeaker in Energy Efficiency Week / Energy Efficiency Good PracticesProduction ManagerKalDerSpeaker in Kalder Bursa Congressium - TPMProduction ManagerIzmir University of Economics SMED Project PresentationProduction Manager & Production Engineer NK UniversityEnvironmentl Mangagement TrainingQualtiy Assurance Supervisor, Environmental CoordinatorISOBest Practice sharing TSE ISO 50001 SeminarProduction SupervisorChamber of Mechanical Engineers zmirPresentation in Increasing Productivity and Efficiency seminar Production Engineer TCCC and CCHPresentation in Behavioral Energy Efficiency workshop in Bulgaria Kostinbrod PlantEnergy Coordinator Examples of Leader Participations in Society Organizations PaydaKonuLiderKalDerKalDer Kongre'de 'Yetkeli Operastr' iyi uygulama paylam konumasOperasyon MdrODTniversite 'Verimlilik Gnleri' nde EFQM Model paylamKalite Gvence MdrKalderWinco-2015 'de konumac- Sapanca Fabrikann Mkemmellik AamalarKalite Gvence MdrGda Tarm ve Hayvanclk BakanlGda Gvenlii Denetim EitimiKalite Gvence MdrEFQMEFQM Forum'da iyi uygulama paylam, 'Kurumsal Yetenekleri Gelitirme'Kalite Gvence MdrTCCCPulplu rn Summit' yi Uygulama Paylam Kalite Gvence MdrKalDer Kazananlar Konferans da EFQM yolculuu paylamretim MdrBilim Sanayi ve Teknoloji BakanlEnerji Verimlilii Haftas organizasyonunda konumacretim MdrKalDerSpeaker in Kalder Bursa Congressium - TPMretim MdrIzmir University of Economics SMED Project PresentationProduction Manager & Production Engineer NK UniversityEnvironmentl Mangagement TrainingQualtiy Assurance Supervisor, Environmental CoordinatorISOBest Practice sharing TSE ISO 50001 SeminarProduction SupervisorChamber of Mechanical Engineers zmirPresentation in Increasing Productivity and Efficiency seminar Production Engineer TCCC and CCHPresentation in Behavioral Energy Efficiency workshop in Bulgaria Kostinbrod PlantEnergy Coordinator Sheet22009201020102012200920102011201220142015Bursa Fabrika :Ankara Fabrika :HQ and orlu Fabrika:Ankara Fabrika : Bursa ve Sapanca Fabrikalar :Sapanca Fabrika:EFQM 4*Ulusal Kalite dlEFQM 5*EFQM Baar dl : Srdrlebilir Gelecek iin Sorumluluk AlmakKalDer Trkiye Mkemmelik dlKalDer Trkiye Mkemmelik Byk dlzmir, orlu, Mersin, Kyceiz ve Elaz Fabrikalar : EFQM 5*Bursa Fabrika:EFQM Baar dl:''Kurumsal Yetenekleri Gelitirme''
  • Liderler Frsat Eitliini Destekler

    Frsat Eitlii stratejik nceliimiz dorultusunda liderlerimizalanlarmzn kendilerini gelitirmeleri ynnde frsat eitlii anlay ileeitli olanaklar sunmaktadr.

    Terfilerde frsat eitlii

    ODF (Performans / Potansiyel Deerlendirme Sistemi)

    ilan sistemi

    Performans deerlendirme

    Eitim programlar frsat eitlii

    Kadn/Erkek frsat eitlii

  • DNLEDNZ N TEEKKR EDERM

    Slayt Numaras 1Slayt Numaras 2Slayt Numaras 3Slayt Numaras 4Slayt Numaras 5Slayt Numaras 6Slayt Numaras 7Slayt Numaras 8Slayt Numaras 9Slayt Numaras 10Slayt Numaras 11Slayt Numaras 12Slayt Numaras 13Slayt Numaras 14Slayt Numaras 15Slayt Numaras 16Slayt Numaras 17Slayt Numaras 18Slayt Numaras 19Slayt Numaras 20Slayt Numaras 21