2010/04/21 © MAN Diesel SE < 1 >

MAN Diesel | PrimeServ Copenhagen - Two-Stroke

2010/04/21 © MAN Diesel SE < 2 >

Henrik Gram Madsen, M/V Balkan Reefer 1986

2010/04/21 © MAN Diesel SE

Welcome to PrimeLink

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 MAN Diesel PrimeServ fully integrated to ShipServ’s TradeNet by 1st of October 2009

2010/04/21 © MAN Diesel SE < 4 >

MAN Diesel | PrimeServ Integration of multi-brands under one Brand

Paxman

Ruston

Mirrlees

2010/04/21 © MAN Diesel SE < 5 >

MAN Diesel PrimeServ HQ on ShipServ’s TradeNet

 MAN Diesel | PrimeServ-Copenhagen – fully integrated

 MAN Diesel | PrimeServ-Holeby – fully integrated

 MAN Diesel | PrimeServ-Frederikshavn – fully integrated

 MAN Diesel | PrimeServ-Turbocharger – fully integrated

 MAN Diesel | PrimeServ-Augsburg – fully integrated

 MAN Diesel | PrimeServ-St. Nazaire – waiting for SAP

 MAN Diesel | PrimeServ-UK – preliminairy testing have started

2010/04/21 © MAN Diesel SE

Changes

 Paper distribution

 Archiving in record lockers

 Manual handling

 Re-entering of data

 Identification upon request

 Printing

 Signatures

 Fax

 Invoices on mail

 Manual approval

 Electronic distribution

 Archiving in Documentum

 Automatic handling of EDI

 Automatic entering of data

 Identification before request

 E-invoices

 Automatic approval

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2010/04/21 © MAN Diesel SE

TradeNet Statistics - Q1 2010

 Request for quotes: 4.469

 Orders: 2.039

 AUG: 3%

 CPH: 46%

 FRH: 2%

 HOL: 33%

 TRB: 2%

 Unknown 14%

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2010/04/21 © MAN Diesel SE

TradeNet Statistics - Q1 2010

 87% of RFQ and ORD for PrimeServ DK are auto created and archived in SAP/Documentum

 55% of all RFQ/ORD line items to PrimeServ-DK are created automatically.

 RFQ 23.635 in total, 15,0% via ShipServ, 12,5% auto created

 ORD 13.971 in total, 13,4% via ShipServ, 11,0% auto created

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2010/04/21 © MAN Diesel SE

MAN Diesel SAP-DK Data Analysis

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2010/04/21 © MAN Diesel SE

Sales Follow-up List

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2010/04/21 © MAN Diesel SE

Two monitors

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2010/04/21 © MAN Diesel SE

Engine specific part lists

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2010/04/21 © MAN Diesel SE

RFQ response time

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2010/04/21 © MAN Diesel SE < 14 >

Automation of parts of the sales process

Receiveing, creations in SAP and archieving of quotes and orders

Identification of spare parts, handling of orders and inquiries

Plate/item, Customer relations

TLC, campaigns, Canvassing

2010/04/21 © MAN Diesel SE

What’s next ?

 More customers on TradeNet

 Promoting of e-commerce

 E-invoicing, PDF

  Integrate e-commerce in PrimeServ processes in order to minimize response time and save handling expenses

 OCR

 Placing orders through ShipServ Pages

 Spare Part Management

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2010/04/21 © MAN Diesel SE

Procurement System Retrofit

MTML 2.0

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2010/04/21 © MAN Diesel SE < 17 >

Happy e-commerce days at MAN Diesel PrimeServ

MTML RFQ

MTML ORD M

TML R

FQ

MTM

L OR

D INVOICE

2010/04/21 © MAN Diesel SE < 18 >

Questions ?

Henrik Gram Madsen

Senior Manager

Marine Engineer

MAN Diesel | PrimeServ - Copenhagen