Managing Childcare DataManaging Childcare DataManaging Childcare DataManaging Childcare Data

Tony Baxter

Children’s Services Business Development Manager

Familiar Team now backed by a plc

• A substantial plc with virtually zero debt, strong revenue streams and a high quality reputation in Education

• Leading Public Sector Software and Services Group • Turnover of £260M - 95% from the public sector - £86M in Education• £23M operating profit• 2000 plus staff many of whom come from the public sector • 50 offices across the UK• 500 Education & Local Government consultants

• Directors and Assistant Dirs., Lead Officers, Heads, Deputy Heads, Teachers, EY Specialists, Social Workers, FE Principals etc.

• Expertise covers:• Education• Social Care & Health• Process and organisational change• Performance management• Funding optimisation• Regeneration and Housing• Building design and optimisation

Past - Providers of Education MIS – Single service solutions• Software in over 100 Local Authorities• Core Pupil Database, SEN, PSS etc• Asset Management

Integrated solutions for multi-agency working• Children & Young Peoples Database• Contact.Point• ICS• eCAF• Care• Early Years and Childcare• eSP• Children’s Centres• School MIS

Background

New NHS Wales 'designed for life' capital procurement framework, established to deliver up to £1bn of new hospital facilities over the next 4-6 years.

Advising Bridgend Council and Valleys to Coast Housing on the first Welsh whole stock housing transfer. We are currently working with 4 more authorities to develop their transfer plans

Providing guidance for the National Assembly for Wales, local authorities and schools to support the evaluation of the impact of the Better Schools Fund (BSF) on innovation, school development and improvement

Providing secretariat support to Sir Michael Lyon's Corporate Governance Commission at Cardiff Council

The Welsh Development Agency were able to benefited from an information service which was entirely tailored to their needs providing them with access to up-to-date data, market information and extra research resources, allowing their staff to concentrate on their core business uninterrupted of attracting business and investment to Wales.

Tribal in Wales

Data Storage

Direct Integration with Microsoft

Child SEN DetailsAssessment Record

WWWChildcare Enquiry

Youth EnquiryChildren’s Services

DirectoryProvider Access

3 & 4 Year old Funding

Enquiries

RecruitmentTraining

Core System

Holds information which is generic to

all databases

(e.g. setting number, name and address of

groups, etc.)

Statistics

Importing & Validation

Links to GIS

EY Planning Event Recording

Workflow

Monitoring

The SolutionGood Data Storage is the key to success.

Remember The Big Picture

Integrated solution for the care and education of children and young people is critical

Data Collection

Planning Data Collection

Survey objectives and data requirements Analysis plan Survey target audience Method of data collection Data processing plans Budget Time Questionnaire testing Data quality

Considerations

Is the introduction informative? Does it stimulate respondent interest?

Are the words simple, direct and familiar to all respondents? Do the questions read well? Did the overall questionnaire flow? Are the questions clear and as specific as possible? Does the questionnaire begin with easy and interesting

questions? Does the question specify a time reference? Are any of the questions double-barreled? Are any questions leading or loaded? Should the questions be open- or close-ended? If the questions

are close-ended are the response categories mutually exclusive and exhausted?

Are the questions applicable to all respondents?

Introduction to the Questionnaire

provide the title or subject of the survey; identify the sponsor; explain the purpose of the survey; request the respondent's co-operation inform the respondent about confidentiality issues, the

status of the survey (voluntary or mandatory) and any existing data-sharing agreements with other organisations.

Traditional Methods

Mail survey Hand-delivered questionnaire Survey Face-to-face Telephone

Electronic Data Collection

Online Forms. Providers completing and submitting forms online.

Digital Pens. Capture information electronically.

Benefits Good clean data Error reduction Time saving Provider ownership

London Borough of Brent

Problems with Paper Based Forms

Incomplete Forms Lots of Chasing Making Do Large Amounts of Inputting Drain on Resource Time and Budget

London Borough of Brent

Benefits of Electronic Forms

Thinking out of the Box Build a Big Picture Engaging Working Together Easier for the EY Team Received Positively by Providers The Way Forward

Online FormOnline Data Collection

Charging connector(Nokia pen only)

Battery indicato

rSending data

On/Off Indicator

Reset button

Clip

Camera

Ball point USB pins

What is a Digital Pen?What is a Digital Pen?

Digital pen

User ticks “start”, completes form as usual and ticks “send” box.

Pen encrypts and Bluetooth's captured pen strokes to mobile phone or is docked via PC.

Web based software provides a replica of the form, converts hand writing to computer readable text, and/or

creates PDF, Excel, Word, JPEG or XML output. XML output can be directly input in to

Customer databases/applications

XML

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How it works

Forms Accuracy Checking After the form is transmitted, our digital pen server checks

the forms accuracy based on rules set by the customer If something is missing eg. the customers signature, the

user is sent a message via the mobile phone before they leave.

The user corrects the mistake and re-submits the form

Benefit Accurate data capture Less time correcting mistakes Faster processing time Improved efficiency

Feature / FunctionalityFeature / Functionality

Text and Data Extraction Hand written text can be OCR’d and checkbox data from the

form extracted Depending on the form, data can be checked for accuracy via

the web or simply extracted ‘as is’ The data is then forwarded back to the customer for entry into

their back-office applications

Benefit Automated processing of information Reduced data re-entry Increased data translation accuracy Improved efficiency

Feature / FunctionalityFeature / Functionality

Data Analysis

Rules of Data Analysis

Open Source Databases Reliable Business Reporting Tool Start With Simple Models Don’t Loose Sight of the Objective Understand the End Game Good Clean Data is the Key to Success

Delivery of the Results

Data Analysis: Ad hoc high level summary reporting based on MS SQL Server 2005 Analysis Services, Excel 2007, OLAP cubes and pivot table functionality.

Ideal for answering “why is this happening?” or “where are we?” questions and establishing trends in key business activities. Fully Web deployable.

Any Questions?